Texas 2019 - 86th Regular

Texas House Bill HB4315 Compare Versions

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11 86R8223 JG-F
22 By: Raymond H.B. No. 4315
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55 A BILL TO BE ENTITLED
66 AN ACT
77 relating to required access to care and provider network provisions
88 in a contract between the Health and Human Services Commission and a
99 Medicaid managed care organization.
1010 BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS:
1111 SECTION 1. Section 533.005, Government Code, is amended by
1212 amending Subsection (a) and adding Subsection (e) to read as
1313 follows:
1414 (a) A contract between a managed care organization and the
1515 commission for the organization to provide health care services to
1616 recipients must contain:
1717 (1) procedures to ensure accountability to the state
1818 for the provision of health care services, including procedures for
1919 financial reporting, quality assurance, utilization review, and
2020 assurance of contract and subcontract compliance;
2121 (2) capitation rates that ensure access to and the
2222 cost-effective provision of quality health care;
2323 (3) a requirement that the managed care organization
2424 provide ready access to a person who assists recipients in
2525 resolving issues relating to enrollment, plan administration,
2626 education and training, access to services, and grievance
2727 procedures;
2828 (4) a requirement that the managed care organization
2929 provide ready access to a person who assists providers in resolving
3030 issues relating to payment, plan administration, education and
3131 training, and grievance procedures;
3232 (5) a requirement that the managed care organization
3333 provide information and referral about the availability of
3434 educational, social, and other community services that could
3535 benefit a recipient;
3636 (6) procedures for recipient outreach and education;
3737 (7) a requirement that the managed care organization
3838 make payment to a physician or provider for health care services
3939 rendered to a recipient under a managed care plan on any claim for
4040 payment that is received with documentation reasonably necessary
4141 for the managed care organization to process the claim:
4242 (A) not later than:
4343 (i) the 10th day after the date the claim is
4444 received if the claim relates to services provided by a nursing
4545 facility, intermediate care facility, or group home;
4646 (ii) the 30th day after the date the claim
4747 is received if the claim relates to the provision of long-term
4848 services and supports not subject to Subparagraph (i); and
4949 (iii) the 45th day after the date the claim
5050 is received if the claim is not subject to Subparagraph (i) or (ii);
5151 or
5252 (B) within a period, not to exceed 60 days,
5353 specified by a written agreement between the physician or provider
5454 and the managed care organization;
5555 (7-a) a requirement that the managed care organization
5656 demonstrate to the commission that the organization pays claims
5757 described by Subdivision (7)(A)(ii) on average not later than the
5858 21st day after the date the claim is received by the organization;
5959 (8) a requirement that the commission, on the date of a
6060 recipient's enrollment in a managed care plan issued by the managed
6161 care organization, inform the organization of the recipient's
6262 Medicaid certification date;
6363 (9) a requirement that the managed care organization
6464 comply with Section 533.006 as a condition of contract retention
6565 and renewal;
6666 (10) a requirement that the managed care organization
6767 provide the information required by Section 533.012 and otherwise
6868 comply and cooperate with the commission's office of inspector
6969 general and the office of the attorney general;
7070 (11) a requirement that the managed care
7171 organization's utilization [usages] of out-of-network providers or
7272 groups of out-of-network providers may not exceed limits determined
7373 by the commission, including limits [for those usages] relating to:
7474 (A) total inpatient admissions, total outpatient
7575 services, and emergency room admissions [determined by the
7676 commission];
7777 (B) acute care services not described by
7878 Paragraph (A); and
7979 (C) long-term services and supports;
8080 (12) if the commission finds that a managed care
8181 organization has violated Subdivision (11), a requirement that the
8282 managed care organization reimburse an out-of-network provider for
8383 health care services at a rate that is equal to the allowable rate
8484 for those services, as determined under Sections 32.028 and
8585 32.0281, Human Resources Code;
8686 (13) a requirement that, notwithstanding any other
8787 law, including Sections 843.312 and 1301.052, Insurance Code, the
8888 organization:
8989 (A) use advanced practice registered nurses and
9090 physician assistants in addition to physicians as primary care
9191 providers to increase the availability of primary care providers in
9292 the organization's provider network; and
9393 (B) treat advanced practice registered nurses
9494 and physician assistants in the same manner as primary care
9595 physicians with regard to:
9696 (i) selection and assignment as primary
9797 care providers;
9898 (ii) inclusion as primary care providers in
9999 the organization's provider network; and
100100 (iii) inclusion as primary care providers
101101 in any provider network directory maintained by the organization;
102102 (14) a requirement that the managed care organization
103103 reimburse a federally qualified health center or rural health
104104 clinic for health care services provided to a recipient outside of
105105 regular business hours, including on a weekend day or holiday, at a
106106 rate that is equal to the allowable rate for those services as
107107 determined under Section 32.028, Human Resources Code, if the
108108 recipient does not have a referral from the recipient's primary
109109 care physician;
110110 (15) a requirement that the managed care organization
111111 develop, implement, and maintain a system for tracking and
112112 resolving all provider appeals related to claims payment, including
113113 a process that will require:
114114 (A) a tracking mechanism to document the status
115115 and final disposition of each provider's claims payment appeal;
116116 (B) the contracting with physicians who are not
117117 network providers and who are of the same or related specialty as
118118 the appealing physician to resolve claims disputes related to
119119 denial on the basis of medical necessity that remain unresolved
120120 subsequent to a provider appeal;
121121 (C) the determination of the physician resolving
122122 the dispute to be binding on the managed care organization and
123123 provider; and
124124 (D) the managed care organization to allow a
125125 provider with a claim that has not been paid before the time
126126 prescribed by Subdivision (7)(A)(ii) to initiate an appeal of that
127127 claim;
128128 (16) a requirement that a medical director who is
129129 authorized to make medical necessity determinations is available to
130130 the region where the managed care organization provides health care
131131 services;
132132 (17) a requirement that the managed care organization
133133 ensure that a medical director and patient care coordinators and
134134 provider and recipient support services personnel are located in
135135 the South Texas service region, if the managed care organization
136136 provides a managed care plan in that region;
137137 (18) a requirement that the managed care organization
138138 provide special programs and materials for recipients with limited
139139 English proficiency or low literacy skills;
140140 (19) a requirement that the managed care organization
141141 develop and establish a process for responding to provider appeals
142142 in the region where the organization provides health care services;
143143 (20) a requirement that the managed care organization:
144144 (A) develop and submit to the commission, before
145145 the organization begins to provide health care services to
146146 recipients, a comprehensive plan that describes how the
147147 organization's provider network complies with the provider access
148148 standards established under Section 533.0061;
149149 (B) as a condition of contract retention and
150150 renewal:
151151 (i) continue to comply with the provider
152152 access standards established under Section 533.0061; and
153153 (ii) make substantial efforts, as
154154 determined by the commission, to mitigate or remedy any
155155 noncompliance with the provider access standards established under
156156 Section 533.0061;
157157 (C) pay liquidated damages for each failure, as
158158 determined by the commission, to comply with the provider access
159159 standards established under Section 533.0061 in amounts that are
160160 reasonably related to the noncompliance; and
161161 (D) annually [regularly, as determined by the
162162 commission,] submit to the commission and make available to the
163163 public a report containing data on the sufficiency of the
164164 organization's provider network with regard to providing the care
165165 and services described under Section 533.0061(a) and specific data
166166 with respect to access to primary care, specialty care, long-term
167167 services and supports, nursing services, and therapy services on:
168168 (i) the average length of time between[:
169169 [(i)] the date a provider requests prior
170170 authorization for the care or service and the date the organization
171171 approves or denies the request; [and]
172172 (ii) the average length of time between the
173173 date the organization approves a request for prior authorization
174174 for the care or service and the date the care or service is
175175 initiated; and
176176 (iii) the number of providers who are
177177 accepting new patients;
178178 (21) a requirement that the managed care organization
179179 demonstrate to the commission, before the organization begins to
180180 provide health care services to recipients, that, subject to the
181181 provider access standards established under Section 533.0061:
182182 (A) the organization's provider network has the
183183 capacity to serve the number of recipients expected to enroll in a
184184 managed care plan offered by the organization;
185185 (B) the organization's provider network
186186 includes:
187187 (i) a sufficient number of primary care
188188 providers;
189189 (ii) a sufficient variety of provider
190190 types;
191191 (iii) a sufficient number of providers of
192192 long-term services and supports and specialty pediatric care
193193 providers of home and community-based services; and
194194 (iv) providers located throughout the
195195 region where the organization will provide health care services;
196196 and
197197 (C) health care services will be accessible to
198198 recipients through the organization's provider network to a
199199 comparable extent that health care services would be available to
200200 recipients under a fee-for-service or primary care case management
201201 model of Medicaid managed care;
202202 (22) a requirement that the managed care organization
203203 develop a monitoring program for measuring the quality of the
204204 health care services provided by the organization's provider
205205 network that:
206206 (A) incorporates the National Committee for
207207 Quality Assurance's Healthcare Effectiveness Data and Information
208208 Set (HEDIS) measures;
209209 (B) focuses on measuring outcomes; and
210210 (C) includes the collection and analysis of
211211 clinical data relating to prenatal care, preventive care, mental
212212 health care, and the treatment of acute and chronic health
213213 conditions and substance abuse;
214214 (23) subject to Subsection (a-1), a requirement that
215215 the managed care organization develop, implement, and maintain an
216216 outpatient pharmacy benefit plan for its enrolled recipients:
217217 (A) that exclusively employs the vendor drug
218218 program formulary and preserves the state's ability to reduce
219219 waste, fraud, and abuse under Medicaid;
220220 (B) that adheres to the applicable preferred drug
221221 list adopted by the commission under Section 531.072;
222222 (C) that includes the prior authorization
223223 procedures and requirements prescribed by or implemented under
224224 Sections 531.073(b), (c), and (g) for the vendor drug program;
225225 (D) for purposes of which the managed care
226226 organization:
227227 (i) may not negotiate or collect rebates
228228 associated with pharmacy products on the vendor drug program
229229 formulary; and
230230 (ii) may not receive drug rebate or pricing
231231 information that is confidential under Section 531.071;
232232 (E) that complies with the prohibition under
233233 Section 531.089;
234234 (F) under which the managed care organization may
235235 not prohibit, limit, or interfere with a recipient's selection of a
236236 pharmacy or pharmacist of the recipient's choice for the provision
237237 of pharmaceutical services under the plan through the imposition of
238238 different copayments;
239239 (G) that allows the managed care organization or
240240 any subcontracted pharmacy benefit manager to contract with a
241241 pharmacist or pharmacy providers separately for specialty pharmacy
242242 services, except that:
243243 (i) the managed care organization and
244244 pharmacy benefit manager are prohibited from allowing exclusive
245245 contracts with a specialty pharmacy owned wholly or partly by the
246246 pharmacy benefit manager responsible for the administration of the
247247 pharmacy benefit program; and
248248 (ii) the managed care organization and
249249 pharmacy benefit manager must adopt policies and procedures for
250250 reclassifying prescription drugs from retail to specialty drugs,
251251 and those policies and procedures must be consistent with rules
252252 adopted by the executive commissioner and include notice to network
253253 pharmacy providers from the managed care organization;
254254 (H) under which the managed care organization may
255255 not prevent a pharmacy or pharmacist from participating as a
256256 provider if the pharmacy or pharmacist agrees to comply with the
257257 financial terms and conditions of the contract as well as other
258258 reasonable administrative and professional terms and conditions of
259259 the contract;
260260 (I) under which the managed care organization may
261261 include mail-order pharmacies in its networks, but may not require
262262 enrolled recipients to use those pharmacies, and may not charge an
263263 enrolled recipient who opts to use this service a fee, including
264264 postage and handling fees;
265265 (J) under which the managed care organization or
266266 pharmacy benefit manager, as applicable, must pay claims in
267267 accordance with Section 843.339, Insurance Code; and
268268 (K) under which the managed care organization or
269269 pharmacy benefit manager, as applicable:
270270 (i) to place a drug on a maximum allowable
271271 cost list, must ensure that:
272272 (a) the drug is listed as "A" or "B"
273273 rated in the most recent version of the United States Food and Drug
274274 Administration's Approved Drug Products with Therapeutic
275275 Equivalence Evaluations, also known as the Orange Book, has an "NR"
276276 or "NA" rating or a similar rating by a nationally recognized
277277 reference; and
278278 (b) the drug is generally available
279279 for purchase by pharmacies in the state from national or regional
280280 wholesalers and is not obsolete;
281281 (ii) must provide to a network pharmacy
282282 provider, at the time a contract is entered into or renewed with the
283283 network pharmacy provider, the sources used to determine the
284284 maximum allowable cost pricing for the maximum allowable cost list
285285 specific to that provider;
286286 (iii) must review and update maximum
287287 allowable cost price information at least once every seven days to
288288 reflect any modification of maximum allowable cost pricing;
289289 (iv) must, in formulating the maximum
290290 allowable cost price for a drug, use only the price of the drug and
291291 drugs listed as therapeutically equivalent in the most recent
292292 version of the United States Food and Drug Administration's
293293 Approved Drug Products with Therapeutic Equivalence Evaluations,
294294 also known as the Orange Book;
295295 (v) must establish a process for
296296 eliminating products from the maximum allowable cost list or
297297 modifying maximum allowable cost prices in a timely manner to
298298 remain consistent with pricing changes and product availability in
299299 the marketplace;
300300 (vi) must:
301301 (a) provide a procedure under which a
302302 network pharmacy provider may challenge a listed maximum allowable
303303 cost price for a drug;
304304 (b) respond to a challenge not later
305305 than the 15th day after the date the challenge is made;
306306 (c) if the challenge is successful,
307307 make an adjustment in the drug price effective on the date the
308308 challenge is resolved, and make the adjustment applicable to all
309309 similarly situated network pharmacy providers, as determined by the
310310 managed care organization or pharmacy benefit manager, as
311311 appropriate;
312312 (d) if the challenge is denied,
313313 provide the reason for the denial; and
314314 (e) report to the commission every 90
315315 days the total number of challenges that were made and denied in the
316316 preceding 90-day period for each maximum allowable cost list drug
317317 for which a challenge was denied during the period;
318318 (vii) must notify the commission not later
319319 than the 21st day after implementing a practice of using a maximum
320320 allowable cost list for drugs dispensed at retail but not by mail;
321321 and
322322 (viii) must provide a process for each of
323323 its network pharmacy providers to readily access the maximum
324324 allowable cost list specific to that provider;
325325 (24) a requirement that the managed care organization
326326 and any entity with which the managed care organization contracts
327327 for the performance of services under a managed care plan disclose,
328328 at no cost, to the commission and, on request, the office of the
329329 attorney general all discounts, incentives, rebates, fees, free
330330 goods, bundling arrangements, and other agreements affecting the
331331 net cost of goods or services provided under the plan;
332332 (25) a requirement that the managed care organization
333333 not implement significant, nonnegotiated, across-the-board
334334 provider reimbursement rate reductions unless:
335335 (A) subject to Subsection (a-3), the
336336 organization has the prior approval of the commission to make the
337337 reductions [reduction]; or
338338 (B) the rate reductions are based on changes to
339339 the Medicaid fee schedule or cost containment initiatives
340340 implemented by the commission; and
341341 (26) a requirement that the managed care organization
342342 make initial and subsequent primary care provider assignments and
343343 changes.
344344 (e) In addition to the requirements specified by Subsection
345345 (a), a contract described by that subsection must provide that if
346346 the managed care organization has an ownership interest in a health
347347 care provider in the organization's provider network, the
348348 organization:
349349 (1) must include in the provider network at least one
350350 other health care provider of the same type in which the
351351 organization does not have an ownership interest unless the
352352 organization is able to demonstrate to the commission that the
353353 provider included in the provider network is the only provider
354354 located in an area that meets requirements established by the
355355 commission relating to the time and distance a recipient is
356356 expected to travel to receive services; and
357357 (2) may not give preference in authorizing referrals
358358 to the provider in which the organization has an ownership interest
359359 as compared to other providers of the same or similar services
360360 participating in the organization's provider network.
361361 SECTION 2. Section 533.005, Government Code, as amended by
362362 this Act, applies to a contract entered into or renewed on or after
363363 the effective date of this Act. A contract entered into or renewed
364364 before that date is governed by the law in effect on the date the
365365 contract was entered into or renewed, and that law is continued in
366366 effect for that purpose.
367367 SECTION 3. If before implementing any provision of this Act
368368 a state agency determines that a waiver or authorization from a
369369 federal agency is necessary for implementation of that provision,
370370 the agency affected by the provision shall request the waiver or
371371 authorization and may delay implementing that provision until the
372372 waiver or authorization is granted.
373373 SECTION 4. This Act takes effect September 1, 2019.