4 | 10 | | AN ACT |
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5 | 11 | | relating to disclosures and standards required for certain annuity |
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6 | 12 | | transactions and benefits under certain annuity contracts. |
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7 | 13 | | BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: |
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8 | 14 | | SECTION 1. Section 1107.055, Insurance Code, is amended to |
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9 | 15 | | read as follows: |
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10 | 16 | | Sec. 1107.055. INTEREST RATE. The interest rate used in |
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11 | 17 | | determining minimum nonforfeiture amounts shall be an annual rate |
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12 | 18 | | of interest determined as the lesser of three percent per annum and |
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13 | 19 | | the following, which must be specified in the contract if the |
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14 | 20 | | interest rate will be redetermined: |
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15 | 21 | | (1) the five-year Constant Maturity Treasury Rate |
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16 | 22 | | reported by the Federal Reserve as of a date, or average over a |
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17 | 23 | | period, rounded to the nearest 1/20th of one percent, specified in |
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18 | 24 | | the contract no longer than 15 months prior to the contract issue |
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19 | 25 | | date or redetermination date under Subdivision (4); |
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20 | 26 | | (2) reduced by 125 basis points; |
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21 | 27 | | (3) where the resulting interest rate is not less than |
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22 | 28 | | 0.15 [one] percent; and |
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23 | 29 | | (4) the interest rate shall apply for an initial |
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24 | 30 | | period and may be redetermined for additional periods. The |
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25 | 31 | | redetermination date, basis, and period, if any, shall be stated in |
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26 | 32 | | the contract. As used in this section, basis is the date, or |
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27 | 33 | | average over a specified period, which produces the five-year |
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28 | 34 | | Constant Maturity Treasury Rate to be used at each redetermination |
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29 | 35 | | date. |
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30 | 36 | | SECTION 2. Section 1115.001, Insurance Code, is amended to |
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31 | 37 | | read as follows: |
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32 | 38 | | Sec. 1115.001. PURPOSE. The purpose of this chapter is to |
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33 | 39 | | require an agent to act in the best interest of the consumer when |
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34 | 40 | | making a recommendation of an [establish standards and procedures |
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35 | 41 | | regarding recommendations made to a consumer that result in a |
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36 | 42 | | transaction involving] annuity [products,] and to require insurers |
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37 | 43 | | to establish and maintain a system to supervise those |
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38 | 44 | | recommendations so [, to ensure] that the insurance needs and |
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39 | 45 | | financial objectives of the consumer as of the time of the |
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40 | 46 | | transaction are effectively [appropriately] addressed. |
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41 | 47 | | SECTION 3. Section 1115.002, Insurance Code, is amended by |
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42 | 48 | | amending Subdivisions (2-a), (3), (4), and (5) and adding |
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43 | 49 | | Subdivisions (2-b), (2-c), (3-a), (3-b), (3-c), and (3-d) to read |
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44 | 50 | | as follows: |
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45 | 51 | | (2-a) "Cash compensation" means a discount, |
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46 | 52 | | concession, fee, service fee, commission, sales charge, loan, |
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47 | 53 | | override, or cash benefit received by an agent from an insurer, |
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48 | 54 | | intermediary, or consumer in connection with the recommendation or |
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49 | 55 | | sale of an annuity. |
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50 | 56 | | (2-b) "Consumer profile information" means |
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51 | 57 | | information that is reasonably appropriate to determine whether a |
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52 | 58 | | recommendation addresses the consumer's financial situation, |
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53 | 59 | | insurance needs, and financial objectives, including the |
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54 | 60 | | following: |
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55 | 61 | | (A) age; |
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56 | 62 | | (B) annual income; |
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57 | 63 | | (C) existing assets and financial products, |
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58 | 64 | | including investment, annuity, and insurance holdings; |
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59 | 65 | | (D) financial situation and needs, including |
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60 | 66 | | debts and other obligations; |
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61 | 67 | | (E) financial experience; |
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62 | 68 | | (F) financial objectives; |
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63 | 69 | | (G) financial resources used to fund the annuity; |
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64 | 70 | | (H) financial time horizon; |
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65 | 71 | | (I) insurance needs; |
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66 | 72 | | (J) intended use of the annuity; |
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67 | 73 | | (K) liquid net worth; |
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68 | 74 | | (L) liquidity needs; |
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69 | 75 | | (M) risk tolerance, including willingness to |
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70 | 76 | | accept non-guaranteed elements in the annuity; and |
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71 | 77 | | (N) tax status. |
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72 | 78 | | (2-c) "Continuing education provider" means a person |
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73 | 79 | | authorized to offer continuing education courses under Chapter |
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74 | 80 | | 4004. |
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75 | 81 | | (3) "Insurer" means a company authorized to engage in |
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76 | 82 | | the business of life insurance and annuities in this state, and |
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77 | 83 | | includes a fraternal benefit society operating under Chapter 885. |
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78 | 84 | | (3-a) "Intermediary" means an entity contracted |
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79 | 85 | | directly with an insurer or with another entity contracted with an |
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80 | 86 | | insurer to facilitate the sale of the insurer's annuities by |
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81 | 87 | | agents. |
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82 | 88 | | (3-b) "Material conflict of interest" means a |
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83 | 89 | | financial interest of an agent in the sale of an annuity that a |
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84 | 90 | | reasonable person would expect to influence the impartiality of a |
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85 | 91 | | recommendation. The term does not include cash or noncash |
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86 | 92 | | compensation paid to an agent. |
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87 | 93 | | (3-c) "Noncash compensation" means any form of |
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88 | 94 | | compensation that is not cash compensation, including health |
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89 | 95 | | insurance, office rent, office support, and retirement benefits. |
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90 | 96 | | (3-d) "Non-guaranteed element" means a premium, |
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91 | 97 | | credited interest rate, including any bonus, benefit, value, |
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92 | 98 | | dividend, non-interest based credit, or charge, or an element of a |
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93 | 99 | | formula used to determine any of those elements, that is determined |
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94 | 100 | | at the discretion of the insurer and is not guaranteed at issue. The |
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95 | 101 | | term includes an element that is calculated using an element that is |
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96 | 102 | | determined at the discretion of the insurer and is not guaranteed at |
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97 | 103 | | issue. |
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98 | 104 | | (4) "Recommendation" means advice provided by an |
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99 | 105 | | agent, or an insurer if no agent is involved, to an individual |
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100 | 106 | | consumer that is intended to result or does result [results] in a |
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101 | 107 | | purchase, exchange, or replacement of an annuity made in accordance |
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102 | 108 | | with that advice. The term does not include a general communication |
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103 | 109 | | to the public, any generalized customer service assistance or |
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104 | 110 | | administrative support, any general educational information or |
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105 | 111 | | tools, a prospectus, or any other product or sales material. |
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106 | 112 | | (5) "Replacement" means a transaction in which a new |
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107 | 113 | | annuity [policy or contract] is to be purchased and the proposing |
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108 | 114 | | agent, or the proposing insurer regardless of whether [if] an agent |
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109 | 115 | | is [not] involved, knows or should know that, by reason of the |
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110 | 116 | | transaction, an existing annuity or other insurance policy [or |
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111 | 117 | | contract] has been or is to be: |
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112 | 118 | | (A) lapsed, forfeited, surrendered or partially |
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113 | 119 | | surrendered, assigned to the replacing insurer, or otherwise |
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114 | 120 | | terminated; |
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115 | 121 | | (B) converted to reduced paid-up insurance, |
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116 | 122 | | continued as extended term insurance, or otherwise reduced in value |
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117 | 123 | | by the use of nonforfeiture benefits or other policy values; |
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118 | 124 | | (C) amended so as to effect either a reduction in |
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119 | 125 | | benefits or in the term for which coverage would otherwise remain in |
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120 | 126 | | force or for which benefits would be paid; |
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121 | 127 | | (D) reissued with any reduction in cash value; or |
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122 | 128 | | (E) used in a financed purchase. |
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123 | 129 | | SECTION 4. Section 1115.003, Insurance Code, is amended to |
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124 | 130 | | read as follows: |
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125 | 131 | | Sec. 1115.003. APPLICABILITY; EXEMPTIONS. (a) This |
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126 | 132 | | chapter applies to any sale of [recommendation to purchase, |
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127 | 133 | | replace, or exchange] an annuity [that: |
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128 | 134 | | [(1) is made to a consumer by an agent, or an insurer |
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129 | 135 | | if an agent is not involved; and |
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130 | 136 | | [(2) results in the recommended purchase, |
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131 | 137 | | replacement, or exchange]. |
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132 | 138 | | (b) Unless otherwise specifically included, this chapter |
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133 | 139 | | does not apply to transactions involving: |
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134 | 140 | | (1) direct response solicitations if there is no |
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135 | 141 | | recommendation based on information collected from the consumer |
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136 | 142 | | under this chapter; [or] |
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137 | 143 | | (2) contracts used to fund: |
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138 | 144 | | (A) an employee pension benefit plan or employee |
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139 | 145 | | welfare benefit plan covered by the Employee Retirement Income |
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140 | 146 | | Security Act of 1974 (29 U.S.C. Section 1001 et seq.); |
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141 | 147 | | (B) a plan described by Section 401(a), 401(k), |
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142 | 148 | | 403(b), 408(k), or 408(p), Internal Revenue Code of 1986, if |
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143 | 149 | | established or maintained by an employer; |
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144 | 150 | | (C) a government or church plan, as defined by |
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145 | 151 | | Section 414, Internal Revenue Code of 1986, a government or church |
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146 | 152 | | welfare benefit plan, or a deferred compensation plan of a state or |
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147 | 153 | | local government or tax exempt organization described under Section |
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148 | 154 | | 457, Internal Revenue Code of 1986; or |
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149 | 155 | | (D) a nonqualified deferred compensation |
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150 | 156 | | arrangement established or maintained by an employer or plan |
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151 | 157 | | sponsor; |
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152 | 158 | | (3) [(E)] settlements of or assumptions of |
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153 | 159 | | liabilities associated with personal injury litigation or any |
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154 | 160 | | dispute or claim resolution process; or |
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155 | 161 | | (4) [(F)] prepaid funeral benefits contracts, as |
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156 | 162 | | defined by Chapter 154, Finance Code. |
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157 | 163 | | SECTION 5. Section 1115.004, Insurance Code, is amended to |
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158 | 164 | | read as follows: |
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159 | 165 | | Sec. 1115.004. NO CAUSE OF ACTION CREATED. This chapter may |
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160 | 166 | | not be construed to create or imply a private cause of action |
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161 | 167 | | against an agent or insurer or to subject an agent or insurer to |
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162 | 168 | | civil liability for a violation of: |
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163 | 169 | | (1) this chapter or a rule adopted under this chapter; |
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164 | 170 | | or |
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165 | 171 | | (2) a standard governing the conduct of a fiduciary or |
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166 | 172 | | a fiduciary relationship. |
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167 | 173 | | SECTION 6. Subchapter B, Chapter 1115, Insurance Code, is |
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168 | 174 | | amended by adding Sections 1115.0505, 1115.0506, 1115.0507, and |
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169 | 175 | | 1115.0508 to read as follows: |
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170 | 176 | | Sec. 1115.0505. AGENTS EXERCISING MATERIAL CONTROL. (a) |
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171 | 177 | | This subchapter applies to each agent who: |
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172 | 178 | | (1) exercises material control or influence in making |
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173 | 179 | | a recommendation or sale; and |
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174 | 180 | | (2) receives direct compensation as a result of the |
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175 | 181 | | recommendation or sale, regardless of whether the agent has direct |
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176 | 182 | | contact with the consumer. |
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177 | 183 | | (b) Activities that do not constitute material control or |
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178 | 184 | | influence include providing or delivering marketing or educational |
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179 | 185 | | materials, product wholesaling or other back office product |
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180 | 186 | | support, general supervision of an agent, and similar activities. |
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181 | 187 | | Sec. 1115.0506. TRANSACTIONS NOT BASED ON RECOMMENDATION; |
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182 | 188 | | CERTAIN EXEMPTIONS FROM SUBCHAPTER. An agent does not have an |
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183 | 189 | | obligation to a consumer under Section 1115.0513 if: |
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184 | 190 | | (1) the agent does not make a recommendation; |
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185 | 191 | | (2) the agent makes a recommendation based on |
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186 | 192 | | materially inaccurate information provided by the consumer; |
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187 | 193 | | (3) the consumer refuses to provide consumer profile |
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188 | 194 | | information; or |
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189 | 195 | | (4) the consumer enters into an annuity transaction |
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190 | 196 | | that is not based on the recommendation from the agent or the |
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191 | 197 | | insurer. |
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192 | 198 | | Sec. 1115.0507. INSURER OBLIGATIONS. (a) Notwithstanding |
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193 | 199 | | Section 1115.0506, an insurer's issuance of an annuity must be |
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194 | 200 | | reasonable under the circumstances known to the insurer at the time |
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195 | 201 | | the annuity is issued. |
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196 | 202 | | (b) If there is no agent involved in an annuity transaction, |
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197 | 203 | | the obligations described in this subchapter apply to the insurer |
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198 | 204 | | that recommends or sells the annuity in the same way those |
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199 | 205 | | obligations would apply to an agent. |
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200 | 206 | | Sec. 1115.0508. ADDITIONAL LICENSURE NOT REQUIRED. Nothing |
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201 | 207 | | in this subchapter may be construed to require an agent to obtain a |
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202 | 208 | | license other than the license described by Chapter 4054. |
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203 | 209 | | SECTION 7. The heading to Section 1115.051, Insurance Code, |
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204 | 210 | | is amended to read as follows: |
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205 | 211 | | Sec. 1115.051. BEST-INTEREST OBLIGATION [SUITABILITY OF |
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206 | 212 | | ANNUITY PRODUCT REQUIRED]. |
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207 | 213 | | SECTION 8. Sections 1115.051(a) and (b), Insurance Code, |
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208 | 214 | | are amended to read as follows: |
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209 | 215 | | (a) When making a recommendation of an annuity, an agent |
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210 | 216 | | shall act in the best interest of the consumer under the |
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211 | 217 | | circumstances known to the agent at the time the recommendation is |
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212 | 218 | | made, without placing the agent's or the insurer's financial |
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213 | 219 | | interest ahead of the consumer's interest [In recommending to a |
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214 | 220 | | consumer the purchase of an annuity or the exchange of an annuity |
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215 | 221 | | that results in another insurance transaction or series of |
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216 | 222 | | insurance transactions, the agent, or the insurer if an agent is not |
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217 | 223 | | involved, must have a reasonable basis to believe that: |
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218 | 224 | | [(1) the recommendation is suitable for the consumer |
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219 | 225 | | on the basis of the facts disclosed by the consumer as to the |
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220 | 226 | | consumer's investments and other insurance products and as to the |
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221 | 227 | | consumer's financial situation and needs, including the consumer's |
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222 | 228 | | suitability information; |
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223 | 229 | | [(2) the consumer has been reasonably informed of |
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224 | 230 | | various features of the annuity, such as the potential surrender |
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225 | 231 | | period and the surrender charge, any potential tax penalty if the |
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226 | 232 | | consumer sells, exchanges, surrenders, or annuitizes the annuity, |
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227 | 233 | | mortality and expense fees, investment advisory fees, potential |
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228 | 234 | | charges for and features of riders, limitations on interest |
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229 | 235 | | returns, insurance and investment components, and market risk; |
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230 | 236 | | [(3) the consumer would benefit from certain features |
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231 | 237 | | of the annuity, such as tax-deferred growth, annuitization, or a |
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232 | 238 | | death or living benefit; |
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233 | 239 | | [(4) the particular annuity as a whole, the underlying |
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234 | 240 | | subaccounts to which funds are allocated at the time of the purchase |
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235 | 241 | | or exchange of the annuity, and any riders or similar product |
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236 | 242 | | enhancements are suitable, and, in the case of an exchange or |
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237 | 243 | | replacement, the transaction as a whole is suitable, for the |
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238 | 244 | | particular consumer based on the consumer's suitability |
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239 | 245 | | information; and |
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240 | 246 | | [(5) in the case of an exchange or replacement of an |
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241 | 247 | | annuity, the exchange or replacement is suitable, including taking |
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242 | 248 | | into consideration whether the consumer: |
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243 | 249 | | [(A) will incur a surrender charge, be subject to |
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244 | 250 | | the commencement of a new surrender period, lose existing benefits |
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245 | 251 | | such as death, living, or other contractual benefits, or be subject |
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246 | 252 | | to increased fees, investment advisory fees, or charges for riders |
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247 | 253 | | or similar product enhancements; |
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248 | 254 | | [(B) would benefit from product enhancements and |
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249 | 255 | | improvements; and |
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250 | 256 | | [(C) has had another annuity exchange or |
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251 | 257 | | replacement, and in particular, an exchange or replacement in the |
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252 | 258 | | preceding 36 months]. |
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253 | 259 | | (b) An agent is presumed to act in the best interest of the |
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254 | 260 | | consumer if the agent satisfies the care, disclosure, conflict of |
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255 | 261 | | interest, and documentation obligations described by this |
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256 | 262 | | subchapter [Before the execution of a purchase, exchange, or |
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257 | 263 | | replacement of an annuity resulting from a recommendation, an |
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258 | 264 | | agent, or an insurer if an agent is not involved, shall make |
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259 | 265 | | reasonable efforts to obtain the consumer's suitability |
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260 | 266 | | information]. |
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261 | 267 | | SECTION 9. Subchapter B, Chapter 1115, Insurance Code, is |
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262 | 268 | | amended by adding Sections 1115.0513, 1115.0514, 1115.0515, and |
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263 | 269 | | 1115.0516 to read as follows: |
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264 | 270 | | Sec. 1115.0513. CARE OBLIGATION. (a) In making a |
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265 | 271 | | recommendation, an agent shall exercise reasonable diligence, |
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266 | 272 | | care, and skill to: |
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267 | 273 | | (1) obtain consumer profile information from the |
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268 | 274 | | consumer before making the recommendation of an annuity; |
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269 | 275 | | (2) know the consumer's financial situation, insurance |
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270 | 276 | | needs, and financial objectives; |
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271 | 277 | | (3) understand the available recommendation options |
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272 | 278 | | available to the agent; |
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273 | 279 | | (4) consider the types of products the agent is |
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274 | 280 | | authorized and licensed to recommend or sell that address the |
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275 | 281 | | consumer's financial situation, insurance needs, and financial |
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276 | 282 | | objectives; |
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277 | 283 | | (5) have a reasonable basis to believe the |
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278 | 284 | | recommendation addresses the consumer's financial situation, |
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279 | 285 | | insurance needs, and financial objectives over the life of the |
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280 | 286 | | product, in light of the consumer profile information; |
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281 | 287 | | (6) have a reasonable basis to believe the consumer |
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282 | 288 | | would benefit from certain features of the annuity, such as |
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283 | 289 | | annuitization, a death or living benefit, or other |
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284 | 290 | | insurance-related feature; and |
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285 | 291 | | (7) communicate the basis of the recommendation. |
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286 | 292 | | (b) Subsection (a) does not require: |
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287 | 293 | | (1) analysis or consideration of a product outside the |
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288 | 294 | | authority and license of the agent; |
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289 | 295 | | (2) analysis or consideration of a product or strategy |
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290 | 296 | | that is an alternative to an annuity; |
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291 | 297 | | (3) recommendation of the annuity with the lowest |
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292 | 298 | | one-time or multiple occurrence compensation structure; or |
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293 | 299 | | (4) ongoing monitoring of the consumer's financial |
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294 | 300 | | situation. |
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295 | 301 | | (c) The agent shall consider consumer profile information, |
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296 | 302 | | characteristics of the insurer, and product costs, rates, benefits, |
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297 | 303 | | and features in determining whether an annuity effectively |
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298 | 304 | | addresses the consumer's financial situation, insurance needs, and |
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299 | 305 | | financial objectives. The agent may place varying levels of |
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300 | 306 | | importance on each of those factors based on the facts and |
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301 | 307 | | circumstances of a particular case, but may not consider one factor |
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302 | 308 | | in isolation. |
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303 | 309 | | (d) In the case of an exchange or replacement of an annuity, |
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304 | 310 | | the agent shall consider the whole transaction, including whether: |
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305 | 311 | | (1) the consumer will incur a surrender charge, be |
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306 | 312 | | subjected to the commencement of a new surrender period, lose |
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307 | 313 | | existing benefits such as death, living, or other contractual |
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308 | 314 | | benefits, or be subject to increased fees, investment advisory |
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309 | 315 | | fees, or charges for riders and similar product enhancements; |
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310 | 316 | | (2) the replacing product would substantially benefit |
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311 | 317 | | the consumer in comparison to the replaced product over the life of |
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312 | 318 | | the product; and |
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313 | 319 | | (3) the consumer has had an annuity exchange or |
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314 | 320 | | replacement in the preceding 60 months. |
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315 | 321 | | (e) This section applies to an annuity as a whole, |
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316 | 322 | | including: |
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317 | 323 | | (1) underlying subaccounts to which money is allocated |
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318 | 324 | | at the time of the purchase or exchange of an annuity; and |
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319 | 325 | | (2) any riders and similar product enhancements. |
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320 | 326 | | (f) An agent shall be held to standards applicable to an |
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321 | 327 | | agent with similar authority and licensure with respect to the |
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322 | 328 | | requirements of this section. This section does not create a |
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323 | 329 | | fiduciary obligation or relationship and only creates a regulatory |
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324 | 330 | | obligation. This section does not affect any ongoing monitoring |
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325 | 331 | | obligation an agent may have under a fiduciary, consulting, |
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326 | 332 | | investment advising, or financial planning agreement between the |
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327 | 333 | | consumer and the agent. |
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328 | 334 | | Sec. 1115.0514. DISCLOSURE OBLIGATION. (a) Before the |
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329 | 335 | | recommendation or sale of an annuity, an agent shall provide a |
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330 | 336 | | disclosure to the consumer on a form prescribed by the commissioner |
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331 | 337 | | by rule. |
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332 | 338 | | (b) The prescribed form must be substantially similar to the |
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333 | 339 | | National Association of Insurance Commissioners Insurance Agent |
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334 | 340 | | Disclosure for Annuities form. The form must include: |
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335 | 341 | | (1) a description of the scope and terms of the agent's |
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336 | 342 | | relationship with the consumer and role in the transaction; |
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337 | 343 | | (2) an affirmative statement on whether the agent is |
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338 | 344 | | licensed and authorized to sell: |
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339 | 345 | | (A) fixed annuities; |
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340 | 346 | | (B) fixed indexed annuities; |
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341 | 347 | | (C) variable annuities; |
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342 | 348 | | (D) life insurance; |
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343 | 349 | | (E) mutual funds; |
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344 | 350 | | (F) stocks and bonds; or |
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345 | 351 | | (G) certificates of deposit; |
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346 | 352 | | (3) a statement describing the insurers for whom the |
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347 | 353 | | agent is authorized, contracted or appointed, or otherwise able to |
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348 | 354 | | sell insurance products, described as follows: |
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349 | 355 | | (A) one insurer; |
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350 | 356 | | (B) two or more insurers; or |
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351 | 357 | | (C) two or more insurers though primarily |
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352 | 358 | | contracted with one insurer; |
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353 | 359 | | (4) a description of the sources and types of cash |
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354 | 360 | | compensation and noncash compensation to be received by the agent, |
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355 | 361 | | including whether the agent is to be compensated for the sale of a |
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356 | 362 | | recommended annuity by commission as part of premium or other |
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357 | 363 | | remuneration received from the insurer, intermediary, or other |
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358 | 364 | | agent or by fee as a result of a contract for advice or consulting |
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359 | 365 | | services; and |
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360 | 366 | | (5) a notice of the consumer's right to request |
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361 | 367 | | additional information regarding cash compensation under |
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362 | 368 | | Subsection (c). |
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363 | 369 | | (c) On request of the consumer or the consumer's designated |
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364 | 370 | | representative, an agent shall disclose: |
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365 | 371 | | (1) a reasonable estimate of the amount of cash |
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366 | 372 | | compensation to be received by the agent, which may be stated as a |
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367 | 373 | | range of amounts or percentages; and |
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368 | 374 | | (2) whether the cash compensation is a one-time or |
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369 | 375 | | multiple occurrence amount, and if a multiple occurrence amount, |
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370 | 376 | | the frequency and amount of occurrence, which may be stated as a |
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371 | 377 | | range of amounts or percentages. |
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372 | 378 | | (d) Prior to or at the time of the recommendation or sale of |
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373 | 379 | | an annuity, the agent must have a reasonable basis to believe the |
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374 | 380 | | consumer has been informed of the features of the annuity, |
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375 | 381 | | including: |
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376 | 382 | | (1) the potential surrender period and surrender |
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377 | 383 | | charge; |
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378 | 384 | | (2) the potential tax penalty if the consumer sells |
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379 | 385 | | exchanges, surrenders, or annuitizes the annuity; |
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380 | 386 | | (3) mortality and expense fees; |
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381 | 387 | | (4) investment advisory fees; |
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382 | 388 | | (5) annual fees; |
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383 | 389 | | (6) potential charges for and features of riders or |
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384 | 390 | | other options of the annuity; |
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385 | 391 | | (7) limitations on interest returns; |
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386 | 392 | | (8) potential changes in non-guaranteed elements of |
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387 | 393 | | the annuity; |
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388 | 394 | | (9) insurance and investment components; and |
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389 | 395 | | (10) market risk. |
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390 | 396 | | Sec. 1115.0515. CONFLICT OF INTEREST OBLIGATION. (a) An |
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391 | 397 | | agent shall take reasonable steps to discover a material conflict |
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392 | 398 | | of interest, including a material conflict of interest related to |
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393 | 399 | | an ownership interest. |
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394 | 400 | | (b) An agent shall: |
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395 | 401 | | (1) identify and avoid a material conflict of |
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396 | 402 | | interest; or |
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397 | 403 | | (2) reasonably manage and disclose the conflict. |
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398 | 404 | | Sec. 1115.0516. DOCUMENTATION OBLIGATION. At the time of |
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399 | 405 | | the recommendation or sale, an agent shall: |
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400 | 406 | | (1) make a written record of the recommendation and |
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401 | 407 | | the basis for the recommendation; |
---|
402 | 408 | | (2) if applicable, obtain a statement signed by the |
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403 | 409 | | consumer on a form prescribed by the commissioner by rule that is |
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404 | 410 | | substantially similar to the National Association of Insurance |
---|
405 | 411 | | Commissioners Consumer Refusal to Provide Information form |
---|
406 | 412 | | documenting: |
---|
407 | 413 | | (A) a consumer's refusal to provide consumer |
---|
408 | 414 | | profile information; and |
---|
409 | 415 | | (B) a consumer's understanding of the |
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410 | 416 | | ramifications of failing to provide consumer profile information or |
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411 | 417 | | providing insufficient consumer profile information; and |
---|
412 | 418 | | (3) if a consumer decides to enter into an annuity |
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413 | 419 | | transaction that is not based on the agent's recommendation, obtain |
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414 | 420 | | a statement signed by the consumer on a form prescribed by the |
---|
415 | 421 | | commissioner by rule that is substantially similar to the National |
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416 | 422 | | Association of Insurance Commissioners Consumer Decision to |
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417 | 423 | | Purchase an Annuity Not Based on a Recommendation, acknowledging |
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418 | 424 | | that the annuity transaction is not recommended. |
---|
419 | 425 | | SECTION 10. Section 1115.052, Insurance Code, is amended by |
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420 | 426 | | amending Subsections (a), (b), (c), and (d) and adding Subsections |
---|
421 | 427 | | (b-1) and (c-1) to read as follows: |
---|
422 | 428 | | (a) Except as provided in Section 1115.0506, an insurer may |
---|
423 | 429 | | not issue an annuity recommended to a consumer unless there is a |
---|
424 | 430 | | reasonable basis to believe the annuity would effectively address |
---|
425 | 431 | | the consumer's financial situation, insurance needs, and financial |
---|
426 | 432 | | objectives based on the consumer's consumer profile information |
---|
427 | 433 | | [Each insurer shall establish supervision that is reasonably |
---|
428 | 434 | | designed to achieve the insurer's and the insurer's agents' |
---|
429 | 435 | | compliance with this chapter]. |
---|
430 | 436 | | (b) Each [An] insurer shall establish and maintain a [may |
---|
431 | 437 | | comply with Subsection (a) by establishing and maintaining the |
---|
432 | 438 | | insurer's own] supervision system that is reasonably designed to |
---|
433 | 439 | | achieve the insurer's and the insurer's agent's compliance with this |
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434 | 440 | | chapter, including [under which, at a minimum, the insurer]: |
---|
435 | 441 | | (1) establishing and maintaining [maintains] |
---|
436 | 442 | | reasonable procedures to inform the insurer's agents of the |
---|
437 | 443 | | requirements of this chapter and incorporating [incorporates] the |
---|
438 | 444 | | requirements of this chapter into relevant agent training manuals; |
---|
439 | 445 | | (2) establishing and maintaining [establishes] |
---|
440 | 446 | | standards for agent product training and establishing and |
---|
441 | 447 | | maintaining [maintains] reasonable procedures to require the |
---|
442 | 448 | | insurer's agents to comply with the requirements of Section |
---|
443 | 449 | | 1115.056; |
---|
444 | 450 | | (3) providing [provides] product-specific training |
---|
445 | 451 | | and training materials that explain all material features of the |
---|
446 | 452 | | insurer's annuity products to the insurer's agents; |
---|
447 | 453 | | (4) establishing and maintaining [maintains] |
---|
448 | 454 | | procedures to review each recommendation electronically, |
---|
449 | 455 | | physically, or otherwise before the issuance of an annuity that: |
---|
450 | 456 | | (A) are designed to ensure that there is a |
---|
451 | 457 | | reasonable basis to determine that the recommended annuity would |
---|
452 | 458 | | effectively address the consumer's financial situation, insurance |
---|
453 | 459 | | needs, and financial objectives [a recommendation is suitable]; and |
---|
454 | 460 | | (B) may: |
---|
455 | 461 | | (i) include the application of a screening |
---|
456 | 462 | | system to identify selected transactions for additional review; and |
---|
457 | 463 | | (ii) be designed to require additional |
---|
458 | 464 | | review only of those transactions identified for additional review |
---|
459 | 465 | | by the selection criteria; |
---|
460 | 466 | | (5) establishing and maintaining [maintains] |
---|
461 | 467 | | reasonable procedures, such as confirmation of consumer profile |
---|
462 | 468 | | [suitability] information, systematic customer surveys, agent and |
---|
463 | 469 | | consumer interviews, confirmation letters, agent statements or |
---|
464 | 470 | | attestations, and programs of internal monitoring, to detect |
---|
465 | 471 | | recommendations that are not in compliance with Sections 1115.0505 |
---|
466 | 472 | | through 1115.051 and Sections 1115.0521 and 1115.054 [suitable], |
---|
467 | 473 | | which may include [involve] applying sampling procedures or |
---|
468 | 474 | | confirming consumer profile [suitability] information after the |
---|
469 | 475 | | issuance or delivery of the annuity; [and] |
---|
470 | 476 | | (6) establishing and maintaining reasonable |
---|
471 | 477 | | procedures to assess, before or on issuance or delivery of an |
---|
472 | 478 | | annuity, whether an agent has provided to the consumer the |
---|
473 | 479 | | information required to be provided under this subchapter; |
---|
474 | 480 | | (7) establishing and maintaining reasonable |
---|
475 | 481 | | procedures to identify and address suspicious consumer refusals to |
---|
476 | 482 | | provide consumer profile information; |
---|
477 | 483 | | (8) establishing and maintaining reasonable |
---|
478 | 484 | | procedures to identify and eliminate sales contests, sales quotas, |
---|
479 | 485 | | bonuses, or noncash compensation that are based on the sale of |
---|
480 | 486 | | specific annuities within a limited period of time; and |
---|
481 | 487 | | (9) annually providing [provides] a written report to |
---|
482 | 488 | | the insurer's senior management, including to the senior manager |
---|
483 | 489 | | responsible for audit functions, that details a review, with |
---|
484 | 490 | | appropriate testing, reasonably designed to determine the |
---|
485 | 491 | | effectiveness of the supervision system, the exceptions found, and |
---|
486 | 492 | | any corrective action taken or recommended. |
---|
487 | 493 | | (b-1) Subsection (b)(8) does not prohibit the receipt by |
---|
488 | 494 | | employees of health insurance, office rent, office support, |
---|
489 | 495 | | retirement benefits, or other employee benefits so long as those |
---|
490 | 496 | | benefits are not based on the volume of sales of a specific annuity |
---|
491 | 497 | | within a limited period of time. |
---|
492 | 498 | | (c) This subsection and Subsection (c-1) do [does] not |
---|
493 | 499 | | prohibit an insurer from contracting for the performance of a |
---|
494 | 500 | | function, including maintenance of procedures, required by |
---|
495 | 501 | | Subsection (b). An insurer is responsible for taking appropriate |
---|
496 | 502 | | corrective action and may be subject to sanctions and penalties |
---|
497 | 503 | | under Section 1115.102 regardless of whether the insurer contracts |
---|
498 | 504 | | for performance of a function and regardless of whether the insurer |
---|
499 | 505 | | complies with Subsection (c-1). |
---|
500 | 506 | | (c-1) An insurer's supervision system under Subsection (b) |
---|
501 | 507 | | must include the supervision of contractual performance under this |
---|
502 | 508 | | subsection that includes, at a minimum: |
---|
503 | 509 | | (1) annually obtaining certification that complies |
---|
504 | 510 | | with Section 1115.053 from a senior manager who represents that the |
---|
505 | 511 | | contracted function is properly performed; and |
---|
506 | 512 | | (2) monitoring and, as appropriate, conducting audits |
---|
507 | 513 | | to ensure that the contracted function is properly performed. |
---|
508 | 514 | | (d) An insurer is not required by this section to include in |
---|
509 | 515 | | the supervision system: |
---|
510 | 516 | | (1) an agent's recommendations to consumers of |
---|
511 | 517 | | products other than the annuities offered by the insurer; or |
---|
512 | 518 | | (2) consideration of or comparison to options |
---|
513 | 519 | | available to the agent or compensation relating to those options |
---|
514 | 520 | | other than annuities or other products offered by the insurer. |
---|
515 | 521 | | SECTION 11. Subchapter B, Chapter 1115, Insurance Code, is |
---|
516 | 522 | | amended by adding Section 1115.0521 to read as follows: |
---|
517 | 523 | | Sec. 1115.0521. PROHIBITED PRACTICES. An agent or insurer |
---|
518 | 524 | | may not dissuade or attempt to dissuade a consumer from: |
---|
519 | 525 | | (1) truthfully responding to an insurer's request for |
---|
520 | 526 | | confirmation of consumer profile information; |
---|
521 | 527 | | (2) filing a complaint; or |
---|
522 | 528 | | (3) cooperating with the investigation of a complaint. |
---|
523 | 529 | | SECTION 12. Section 1115.053, Insurance Code, is amended to |
---|
524 | 530 | | read as follows: |
---|
525 | 531 | | Sec. 1115.053. CERTIFICATION REQUIREMENTS. A person may |
---|
526 | 532 | | not provide a certification under Section 1115.052(c-1)(1) |
---|
527 | 533 | | [1115.052(c)(1)] unless the person: |
---|
528 | 534 | | (1) is a senior manager with responsibility for the |
---|
529 | 535 | | delegated functions; and |
---|
530 | 536 | | (2) has a reasonable basis for making the |
---|
531 | 537 | | certification. |
---|
532 | 538 | | SECTION 13. Section 1115.054, Insurance Code, is amended to |
---|
533 | 539 | | read as follows: |
---|
534 | 540 | | Sec. 1115.054. SAFE HARBOR [COMPLIANCE WITH CERTAIN |
---|
535 | 541 | | NATIONAL STANDARDS]. (a) Recommendations and [Subject to |
---|
536 | 542 | | Subsection (c),] sales of annuities made in compliance with |
---|
537 | 543 | | comparable standards [the conduct rules of the Financial Industry |
---|
538 | 544 | | Regulatory Authority (FINRA) relating to suitability and |
---|
539 | 545 | | supervision of annuity transactions, or the rules of another |
---|
540 | 546 | | national organization recognized by the commissioner,] satisfy the |
---|
541 | 547 | | requirements of this chapter. This section applies to |
---|
542 | 548 | | recommendations and [FINRA member broker-dealer] sales of |
---|
543 | 549 | | [variable annuities and fixed] annuities made by a financial |
---|
544 | 550 | | professional in compliance with business rules, controls, and |
---|
545 | 551 | | procedures that satisfy a comparable standard even if such standard |
---|
546 | 552 | | would not otherwise apply to the product or recommendation at issue |
---|
547 | 553 | | [if the suitability and supervision conduct rules are similar to |
---|
548 | 554 | | those applied to variable annuity sales]. |
---|
549 | 555 | | (b) This section does not affect or limit the commissioner's |
---|
550 | 556 | | ability to enforce or investigate under this chapter. |
---|
551 | 557 | | (c) This section does not limit the insurer's obligation to |
---|
552 | 558 | | comply with Section 1115.052(a), although the insurer may base its |
---|
553 | 559 | | analysis on information received from either the financial |
---|
554 | 560 | | professional or the entity supervising the financial professional. |
---|
555 | 561 | | (d) Subsection (a) applies only if the insurer: |
---|
556 | 562 | | (1) using information collected in the normal course |
---|
557 | 563 | | of the insurer's business, monitors the relevant conduct of the |
---|
558 | 564 | | financial professional or the entity responsible for supervising |
---|
559 | 565 | | the financial professional, such as the financial professional's |
---|
560 | 566 | | [FINRA member] broker-dealer or an investment adviser registered |
---|
561 | 567 | | under federal or state securities laws [using information collected |
---|
562 | 568 | | in the normal course of the insurer's business]; and |
---|
563 | 569 | | (2) provides to the entity responsible for supervising |
---|
564 | 570 | | the financial professional, such as the financial professional's |
---|
565 | 571 | | [FINRA member] broker-dealer or investment adviser registered |
---|
566 | 572 | | under federal or state securities laws, information and reports |
---|
567 | 573 | | that are reasonably appropriate to assist the entity in maintaining |
---|
568 | 574 | | [broker-dealer to maintain] the entity's [broker-dealer's] |
---|
569 | 575 | | supervision system. |
---|
570 | 576 | | (e) For purposes of this section, "financial professional" |
---|
571 | 577 | | means an agent that is regulated and acting as: |
---|
572 | 578 | | (1) a broker-dealer registered under federal or state |
---|
573 | 579 | | securities laws or a registered representative of a broker-dealer; |
---|
574 | 580 | | (2) an investment adviser registered under federal or |
---|
575 | 581 | | state securities laws or an investment adviser representative |
---|
576 | 582 | | associated with the federal or state registered investment adviser; |
---|
577 | 583 | | or |
---|
578 | 584 | | (3) a plan fiduciary under Section 3(21), Employee |
---|
579 | 585 | | Retirement Income Security Act of 1974 (29 U.S.C. Section 1002(21)) |
---|
580 | 586 | | or a fiduciary under Section 4975(e)(3), Internal Revenue Code of |
---|
581 | 587 | | 1986. |
---|
582 | 588 | | (f) For purposes of this section, "comparable standards" |
---|
583 | 589 | | means: |
---|
584 | 590 | | (1) with respect to a broker-dealer or a registered |
---|
585 | 591 | | representative of a broker-dealer, applicable rules of the |
---|
586 | 592 | | Financial Industry Regulatory Authority (FINRA) or a successor |
---|
587 | 593 | | agency and the United States Securities and Exchange Commission |
---|
588 | 594 | | pertaining to best interest obligations and supervision of annuity |
---|
589 | 595 | | recommendations and sales, including Regulation Best Interest (17 |
---|
590 | 596 | | C.F.R. Section 240.15l-1), including subsequent amendments or |
---|
591 | 597 | | successor regulations; |
---|
592 | 598 | | (2) with respect to an investment adviser registered |
---|
593 | 599 | | under federal or state securities laws or an investment adviser |
---|
594 | 600 | | representative, the fiduciary duties and all other requirements |
---|
595 | 601 | | imposed on those investment advisers or investment adviser |
---|
596 | 602 | | representatives by contract or under the Investment Advisers Act of |
---|
597 | 603 | | 1940 (15 U.S.C. Section 80b-1 et seq.) or applicable state |
---|
598 | 604 | | securities law or regulations, including Form ADV (17 C.F.R. |
---|
599 | 605 | | Section 279.1), and interpretations; and |
---|
600 | 606 | | (3) with respect to a plan fiduciary or a fiduciary, |
---|
601 | 607 | | the duties, obligations, prohibitions, and all other requirements |
---|
602 | 608 | | attendant to that status under the Employee Retirement Income |
---|
603 | 609 | | Security Act of 1974 (29 U.S.C. Section 1001 et seq.) or the |
---|
604 | 610 | | Internal Revenue Code of 1986. |
---|
605 | 611 | | SECTION 14. Section 1115.055(a), Insurance Code, is amended |
---|
606 | 612 | | to read as follows: |
---|
607 | 613 | | (a) Each agent, general agent, independent agency, and |
---|
608 | 614 | | insurer shall maintain, or otherwise be able to make available to |
---|
609 | 615 | | the commissioner, records of the information collected from the |
---|
610 | 616 | | consumer, disclosures made to the consumer, including summaries of |
---|
611 | 617 | | oral disclosures, and other information used in making a |
---|
612 | 618 | | recommendation that was the basis for an insurance [a] transaction |
---|
613 | 619 | | subject to this chapter until the fifth anniversary of the date on |
---|
614 | 620 | | which the transaction is completed by the insurer. |
---|
615 | 621 | | SECTION 15. Section 1115.056, Insurance Code, is amended by |
---|
616 | 622 | | amending Subsections (a), (b), (d), and (f) and adding Subsection |
---|
617 | 623 | | (i-1) to read as follows: |
---|
618 | 624 | | (a) An agent may not solicit the sale of an annuity product |
---|
619 | 625 | | unless the agent has adequate knowledge of the product to recommend |
---|
620 | 626 | | the annuity and the agent is in compliance with the insurer's |
---|
621 | 627 | | standards for product training. An agent may rely on |
---|
622 | 628 | | insurer-provided, product-specific training standards and |
---|
623 | 629 | | materials to comply with this subsection. |
---|
624 | 630 | | (b) An agent who engages in the sale of annuity products |
---|
625 | 631 | | must complete a one-time four-credit training course approved by |
---|
626 | 632 | | the department and provided by a continuing education provider. |
---|
627 | 633 | | (d) The training required by Subsection (b) must include |
---|
628 | 634 | | information on the following topics: |
---|
629 | 635 | | (1) the types of annuities and various classifications |
---|
630 | 636 | | of annuities; |
---|
631 | 637 | | (2) identification of the parties to an annuity; |
---|
632 | 638 | | (3) how product-specific [fixed, variable, and |
---|
633 | 639 | | indexed] annuity features [contract provisions] affect consumers; |
---|
634 | 640 | | (4) the application of income taxation of qualified |
---|
635 | 641 | | and nonqualified annuities; |
---|
636 | 642 | | (5) the primary uses of annuities; and |
---|
637 | 643 | | (6) appropriate standard of conduct sales practices, |
---|
638 | 644 | | replacement, and disclosure requirements. |
---|
639 | 645 | | (f) A provider of an annuity training [a] course intended to |
---|
640 | 646 | | comply with Subsection (b) must register as a continuing education |
---|
641 | 647 | | provider in this state and comply with the rules and guidelines |
---|
642 | 648 | | applicable to agent continuing education courses provided by |
---|
643 | 649 | | Chapter 4004. |
---|
644 | 650 | | (i-1) A course that is substantially similar to a course |
---|
645 | 651 | | required by this section satisfies the requirement. |
---|
646 | 652 | | SECTION 16. The heading to Subchapter C, Chapter 1115, |
---|
647 | 653 | | Insurance Code, is amended to read as follows: |
---|
648 | 654 | | SUBCHAPTER C. MITIGATION; ENFORCEMENT |
---|
649 | 655 | | SECTION 17. Section 1115.101, Insurance Code, is amended to |
---|
650 | 656 | | read as follows: |
---|
651 | 657 | | Sec. 1115.101. MITIGATION. An insurer is responsible for |
---|
652 | 658 | | compliance with this chapter. If a violation occurs because of the |
---|
653 | 659 | | action or inaction of the insurer or the insurer's agent, the |
---|
654 | 660 | | commissioner may: |
---|
655 | 661 | | (1) order: |
---|
656 | 662 | | (A) the insurer to take reasonable appropriate |
---|
657 | 663 | | corrective action for any consumer harmed by a failure to comply |
---|
658 | 664 | | with this chapter by the insurer, [or by] the insurer's agent, or an |
---|
659 | 665 | | entity contracted to perform the insurer's supervisory duties |
---|
660 | 666 | | [because of a violation of this chapter]; or |
---|
661 | 667 | | (B) a general agency, independent agency, or the |
---|
662 | 668 | | agent to take reasonably appropriate corrective action for any |
---|
663 | 669 | | consumer harmed by the agent's violation of this chapter; and |
---|
664 | 670 | | (2) impose appropriate sanctions as provided by |
---|
665 | 671 | | Section 1115.102. |
---|
666 | 672 | | SECTION 18. The following sections of the Insurance Code |
---|
667 | 673 | | are repealed: |
---|
668 | 674 | | (1) Section 1115.002(6); |
---|
669 | 675 | | (2) Sections 1115.051(c), (d), (e), and (f); and |
---|
670 | 676 | | (3) Section 1115.052(e). |
---|
671 | 677 | | SECTION 19. (a) Not later than December 1, 2021, the Texas |
---|
672 | 678 | | Department of Insurance shall approve a training course for |
---|
673 | 679 | | purposes of Section 1115.056, Insurance Code, as amended by this |
---|
674 | 680 | | Act. |
---|
675 | 681 | | (b) Section 1115.056, Insurance Code, as amended by this |
---|
676 | 682 | | Act, applies only to the sale of an annuity on or after January 1, |
---|
677 | 683 | | 2022. The sale of an annuity before that date is governed by the law |
---|
678 | 684 | | as it existed immediately before the effective date of this Act, and |
---|
679 | 685 | | that law is continued in effect for that purpose. |
---|
680 | 686 | | (c) An agent who has completed an annuity training course |
---|
681 | 687 | | for purposes of Section 1115.056, Insurance Code, before January 1, |
---|
682 | 688 | | 2022, may comply with Section 1115.056, Insurance Code, as amended |
---|
683 | 689 | | by this Act, by completing either: |
---|
684 | 690 | | (1) a new four-credit training course approved by the |
---|
685 | 691 | | Texas Department of Insurance under Subsection (a) of this section; |
---|
686 | 692 | | or |
---|
687 | 693 | | (2) an additional one-time one-credit training course |
---|
688 | 694 | | approved by the Texas Department of Insurance and provided by a |
---|
689 | 695 | | continuing education provider approved by the Texas Department of |
---|
690 | 696 | | Insurance on appropriate sales practices, replacement, and |
---|
691 | 697 | | disclosure requirements. |
---|
692 | 698 | | SECTION 20. (a) Section 1107.055, Insurance Code, as |
---|
693 | 699 | | amended by this Act, applies only to an annuity contract delivered, |
---|
694 | 700 | | issued for delivery, or renewed on or after January 1, 2022. An |
---|
695 | 701 | | annuity contract delivered, issued for delivery, or renewed before |
---|
696 | 702 | | January 1, 2022, is governed by the law as it existed immediately |
---|
697 | 703 | | before the effective date of this Act, and that law is continued in |
---|
698 | 704 | | effect for that purpose. |
---|
699 | 705 | | (b) Chapter 1115, Insurance Code, as amended by this Act, |
---|
700 | 706 | | applies only to an annuity transaction that occurs on or after the |
---|
701 | 707 | | effective date of this Act. An annuity transaction that occurs |
---|
702 | 708 | | before the effective date of this Act is governed by the law as it |
---|
703 | 709 | | existed immediately before the effective date of this Act, and that |
---|
704 | 710 | | law is continued in effect for that purpose. |
---|
705 | 711 | | SECTION 21. This Act takes effect September 1, 2021. |
---|