4 | 3 | | |
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5 | 4 | | |
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6 | 5 | | A BILL TO BE ENTITLED |
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7 | 6 | | AN ACT |
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8 | 7 | | relating to the continuation and functions of the Credit Union |
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9 | 8 | | Department and the Credit Union Commission. |
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10 | 9 | | BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: |
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11 | 10 | | SECTION 1. Subchapter B, Chapter 15, Finance Code, is |
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12 | 11 | | amended by adding Section 15.104 to read as follows: |
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13 | 12 | | Sec. 15.104. NOTIFICATION AND GUIDANCE ON ADOPTION OF |
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14 | 13 | | CERTAIN FEDERAL LAWS OR REGULATIONS. The department shall promptly |
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15 | 14 | | notify and issue guidance to all credit unions chartered in this |
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16 | 15 | | state on the adoption of a federal law or regulation that: |
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17 | 16 | | (1) affects a power or authority conferred to credit |
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18 | 17 | | unions under Section 123.003(a); |
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19 | 18 | | (2) takes effect immediately; and |
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20 | 19 | | (3) conflicts with state law. |
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21 | 20 | | SECTION 2. Section 15.2041, Finance Code, is amended by |
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22 | 21 | | amending Subsection (b) and adding Subsection (d) to read as |
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23 | 22 | | follows: |
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24 | 23 | | (b) The training program must provide the person with |
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25 | 24 | | information regarding: |
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26 | 25 | | (1) the law governing department operations |
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27 | 26 | | [legislation that created the department]; |
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28 | 27 | | (2) the programs, functions, rules, and budget of the |
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29 | 28 | | department; |
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30 | 29 | | (3) the scope of and limitations on the rulemaking |
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31 | 30 | | authority of the commission; |
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32 | 31 | | (4) the results of the most recent formal audit of the |
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33 | 32 | | department; |
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34 | 33 | | (5) [(4)] the requirements of: |
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35 | 34 | | (A) laws relating to open meetings, public |
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36 | 35 | | information, administrative procedure, and disclosing conflicts of |
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37 | 36 | | interest; and |
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38 | 37 | | (B) other laws applicable to members of a state |
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39 | 38 | | policy-making body in performing their duties; and |
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40 | 39 | | (6) [(5)] any applicable ethics policies adopted by |
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41 | 40 | | the department or the Texas Ethics Commission[; and |
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42 | 41 | | [(6) the basic principles and responsibilities of |
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43 | 42 | | credit union management]. |
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44 | 43 | | (d) The commissioner shall create a training manual that |
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45 | 44 | | includes the information required by Subsection (b). The |
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46 | 45 | | commissioner shall distribute a copy of the training manual |
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47 | 46 | | annually to each commission member. Each commission member shall |
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48 | 47 | | sign and submit to the commissioner a statement acknowledging that |
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49 | 48 | | the commission member received and has reviewed the training |
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50 | 49 | | manual. |
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51 | 50 | | SECTION 3. Section 15.212, Finance Code, is amended to read |
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52 | 51 | | as follows: |
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53 | 52 | | Sec. 15.212. SUNSET PROVISION. The Credit Union Department |
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54 | 53 | | and the Credit Union Commission are subject to Chapter 325, |
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55 | 54 | | Government Code (Texas Sunset Act). Unless continued in existence |
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56 | 55 | | as provided by that chapter, the department and commission are |
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57 | 56 | | abolished September 1, 2033 [2021]. |
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58 | 57 | | SECTION 4. Sections 15.409(b), (c), and (d), Finance Code, |
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59 | 58 | | are redesignated as Section 15.408, Finance Code, and amended to |
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60 | 59 | | read as follows: |
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61 | 60 | | Sec. 15.408. CONSUMER COMPLAINTS. (a) [(b)] The |
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62 | 61 | | department shall maintain a system to promptly and efficiently act |
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63 | 62 | | on complaints filed with the department. The department shall |
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64 | 63 | | maintain information about parties to the complaint, the subject |
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65 | 64 | | matter of the complaint, a summary of the results of the review or |
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66 | 65 | | investigation of the complaint, and its disposition. |
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67 | 66 | | (b) [(c)] The department shall make information available |
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68 | 67 | | describing its procedures for complaint investigation and |
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69 | 68 | | resolution. |
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70 | 69 | | (c) [(d)] The department shall periodically notify the |
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71 | 70 | | complaint parties [person filing the complaint and each person who |
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72 | 71 | | is the subject of the complaint] of the status of the complaint |
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73 | 72 | | until final disposition unless the notice would jeopardize an |
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74 | 73 | | investigation. |
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75 | 74 | | SECTION 5. Subchapter E, Chapter 15, Finance Code, is |
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76 | 75 | | amended by adding Section 15.4081 to read as follows: |
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77 | 76 | | Sec. 15.4081. COMPLAINT TRACKING; ANNUAL STATISTICAL |
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78 | 77 | | ANALYSIS. (a) To help identify and address regulatory issues and |
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79 | 78 | | constraints, the department shall track all phases of the complaint |
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80 | 79 | | and enforcement processes, including the receipt, investigation, |
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81 | 80 | | and disposition of complaints. The department shall maintain the |
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82 | 81 | | following information for each complaint: |
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83 | 82 | | (1) the basis for the complaint; |
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84 | 83 | | (2) the origin of the complaint, including whether the |
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85 | 84 | | complaint was issued from: |
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86 | 85 | | (A) another regulatory agency; |
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87 | 86 | | (B) a credit union member; |
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88 | 87 | | (C) a credit union employee; |
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89 | 88 | | (D) a member of the public; or |
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90 | 89 | | (E) a public or private entity; |
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91 | 90 | | (3) the number of days taken to resolve the complaint |
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92 | 91 | | from the date the complaint was received; and |
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93 | 92 | | (4) the disposition of the complaint, including: |
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94 | 93 | | (A) if no disciplinary action was taken, the |
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95 | 94 | | reasons no disciplinary action was taken; |
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96 | 95 | | (B) if disciplinary action was taken, the type of |
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97 | 96 | | disciplinary action taken, including the amount of any |
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98 | 97 | | administrative penalty or late fee; |
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99 | 98 | | (C) if dismissed or referred to another agency, |
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100 | 99 | | the details regarding dismissal or referral; and |
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101 | 100 | | (D) if ongoing, the current status of the |
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102 | 101 | | complaint. |
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103 | 102 | | (b) The department shall annually compile a statistical |
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104 | 103 | | analysis of the department's complaint and enforcement processes |
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105 | 104 | | for the preceding fiscal year. The analysis must include: |
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106 | 105 | | (1) the total number of complaints filed with the |
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107 | 106 | | department against credit unions; |
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108 | 107 | | (2) the number of open investigations at the end of the |
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109 | 108 | | fiscal year; |
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110 | 109 | | (3) the number of complaints that were resolved, |
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111 | 110 | | disaggregated by: |
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112 | 111 | | (A) the source of the complaint; |
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113 | 112 | | (B) the type of alleged violation; |
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114 | 113 | | (C) jurisdictional and non-jurisdictional |
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115 | 114 | | complaints; |
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116 | 115 | | (D) regulatory and nonregulatory complaints; and |
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117 | 116 | | (E) the disposition and type of action taken, |
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118 | 117 | | including any administrative penalty or late fee assessed; and |
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119 | 118 | | (4) the average number of days taken to resolve a |
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120 | 119 | | complaint, including complaints that were resolved through an |
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121 | 120 | | examination of a credit union. |
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122 | 121 | | SECTION 6. The heading to Section 15.409, Finance Code, is |
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123 | 122 | | amended to read as follows: |
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124 | 123 | | Sec. 15.409. CONSUMER INFORMATION [AND COMPLAINTS]. |
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125 | 124 | | SECTION 7. Section 122.001(d), Finance Code, is repealed. |
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126 | 125 | | SECTION 8. The repeal of Section 122.001(d), Finance Code, |
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127 | 126 | | by this Act applies only to articles of incorporation filed on or |
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128 | 127 | | after the effective date of this Act. Articles of incorporation |
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129 | 128 | | filed before the effective date of this Act are governed by the law |
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130 | 129 | | in effect on the date the articles were filed, and the former law is |
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131 | 130 | | continued in effect for that purpose. |
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132 | 131 | | SECTION 9. (a) Except as provided by Subsection (b) of this |
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133 | 132 | | section, Section 15.2041, Finance Code, as amended by this Act, |
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134 | 133 | | applies to a member of the Credit Union Commission appointed |
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135 | 134 | | before, on, or after the effective date of this Act. |
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136 | 135 | | (b) A member of the Credit Union Commission who, before the |
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137 | 136 | | effective date of this Act, completed the training program required |
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138 | 137 | | by Section 15.2041, Finance Code, as that law existed before the |
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139 | 138 | | effective date of this Act, is only required to complete additional |
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140 | 139 | | training on the subjects added by this Act to the training program |
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141 | 140 | | required by Section 15.2041, Finance Code. A commission member |
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142 | 141 | | described by this subsection may not vote, deliberate, or be |
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143 | 142 | | counted as a member in attendance at a meeting of the commission |
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144 | 143 | | held on or after December 1, 2021, until the member completes the |
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145 | 144 | | additional training. |
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146 | 145 | | SECTION 10. This Act takes effect September 1, 2021. |
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