1 | 1 | | By: Miles S.B. No. 1982 |
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2 | 2 | | |
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3 | 3 | | |
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4 | 4 | | A BILL TO BE ENTITLED |
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5 | 5 | | AN ACT |
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6 | 6 | | relating to the regulation of referral agencies for senior living |
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7 | 7 | | communities; providing a civil penalty. |
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8 | 8 | | BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: |
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9 | 9 | | SECTION 1. Subtitle G, Title 4, Health and Safety Code, is |
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10 | 10 | | amended by adding Chapter 327 to read as follows: |
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11 | 11 | | CHAPTER 327. REFERRAL AGENCIES FOR SENIOR LIVING COMMUNITIES |
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12 | 12 | | SUBCHAPTER A. GENERAL PROVISIONS |
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13 | 13 | | Sec. 327.001. DEFINITIONS. In this chapter: |
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14 | 14 | | (1) "Consumer" means an individual seeking a referral |
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15 | 15 | | to a senior living community. |
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16 | 16 | | (2) "Referral" means identifying and connecting a |
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17 | 17 | | consumer or the consumer's representative to a senior living |
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18 | 18 | | community to facilitate an evaluation, in consultation with the |
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19 | 19 | | community, of whether the community is a suitable option for the |
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20 | 20 | | consumer. |
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21 | 21 | | (3) "Referral agency" means an entity that provides to |
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22 | 22 | | a consumer referrals to senior living communities for a fee |
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23 | 23 | | collected from the consumer or community. The term does not |
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24 | 24 | | include: |
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25 | 25 | | (A) a senior living community or its |
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26 | 26 | | representative unless the community or its representative receives |
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27 | 27 | | compensation for a referral; or |
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28 | 28 | | (B) a resident, resident's family member, or |
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29 | 29 | | patron of a senior living community who refers a consumer to the |
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30 | 30 | | community regardless of whether that individual receives a discount |
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31 | 31 | | or other remuneration from the community. |
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32 | 32 | | (4) "Senior living community" means an adult foster |
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33 | 33 | | care facility, life care facility, nursing facility licensed under |
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34 | 34 | | Chapter 242, assisted living facility licensed under Chapter 247, |
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35 | 35 | | retirement home, retirement village, home for the aging, or other |
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36 | 36 | | facility that provides shelter, food, health care, social |
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37 | 37 | | activities, or other personal services specifically for elderly |
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38 | 38 | | individuals. |
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39 | 39 | | SUBCHAPTER B. REFERRAL AGENCY REGULATION |
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40 | 40 | | Sec. 327.051. REQUIRED DISCLOSURE. (a) Before or at the |
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41 | 41 | | time of the referral, a referral agency shall provide a disclosure |
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42 | 42 | | statement to a consumer that includes: |
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43 | 43 | | (1) a description of the referral agency's service; |
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44 | 44 | | (2) the referral agency's contact information, |
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45 | 45 | | including a telephone number; |
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46 | 46 | | (3) an Internet website link to the referral agency's |
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47 | 47 | | privacy policy; and |
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48 | 48 | | (4) a statement on whether the consumer or the senior |
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49 | 49 | | living community to which the consumer is referred is responsible |
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50 | 50 | | for paying the referral fee. |
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51 | 51 | | (b) The referral agency may provide the disclosure |
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52 | 52 | | statement to a consumer or consumer's representative by: |
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53 | 53 | | (1) a clear and conspicuous written physical document |
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54 | 54 | | that is designed to provide notice of its contents; |
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55 | 55 | | (2) a clear and conspicuous electronic disclosure that |
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56 | 56 | | is designed to provide notice of its contents; or |
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57 | 57 | | (3) an oral disclosure by telephone, provided that the |
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58 | 58 | | disclosure is recorded and the recording is maintained in the |
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59 | 59 | | records of the referral agency. |
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60 | 60 | | (c) A referral agency shall maintain a record of the |
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61 | 61 | | disclosure statement until the third anniversary of the date of the |
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62 | 62 | | referral. The referral agency shall provide on request a copy of the |
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63 | 63 | | record to the consumer, the consumer's representative, or a senior |
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64 | 64 | | living community. |
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65 | 65 | | Sec. 327.052. REFERRAL AGENCY PROHIBITED CONDUCT. A |
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66 | 66 | | referral agency or referral agency employee may not: |
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67 | 67 | | (1) refer a consumer to a senior living community in |
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68 | 68 | | which the referral agency, the referral agency employee, or an |
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69 | 69 | | immediate family member of the employee, as applicable, has an |
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70 | 70 | | ownership, management, or financial interest; |
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71 | 71 | | (2) hold a power of attorney for a consumer or hold a |
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72 | 72 | | consumer's property in any capacity; or |
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73 | 73 | | (3) knowingly refer a consumer to a senior living |
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74 | 74 | | community that is unlicensed and is not exempt from licensing under |
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75 | 75 | | applicable law. |
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76 | 76 | | Sec. 327.053. DUTIES. A referral agency shall: |
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77 | 77 | | (1) use a nationally accredited service provider to |
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78 | 78 | | obtain criminal history record information, in accordance with |
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79 | 79 | | applicable law, on a referral agency employee who has direct |
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80 | 80 | | contact with a consumer or a consumer's representative; |
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81 | 81 | | (2) maintain liability insurance coverage in an amount |
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82 | 82 | | of at least $2 million per occurrence and $5 million in total annual |
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83 | 83 | | aggregate for negligent acts or omissions by the referral agency or |
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84 | 84 | | its employees; |
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85 | 85 | | (3) at least twice a year audit each senior living |
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86 | 86 | | community to which the referral agency provides referrals to ensure |
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87 | 87 | | that any applicable license is in good standing and maintain a |
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88 | 88 | | record of that audit; |
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89 | 89 | | (4) maintain a code of conduct applicable to all |
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90 | 90 | | referral agency employees; |
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91 | 91 | | (5) provide all referral agency employees whose job |
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92 | 92 | | responsibilities require direct contact with a consumer or a |
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93 | 93 | | consumer's representative with at least 40 hours of introductory |
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94 | 94 | | training, including training on the referral agency's code of |
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95 | 95 | | conduct, before the employee begins performing those |
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96 | 96 | | responsibilities; |
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97 | 97 | | (6) limit referrals to a senior living community with |
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98 | 98 | | which the referral agency has a written contract; |
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99 | 99 | | (7) engage an independent third party auditor to |
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100 | 100 | | annually audit the referral agency's financial statements; and |
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101 | 101 | | (8) maintain and publish a privacy policy on the |
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102 | 102 | | referral agency's Internet website and a toll-free telephone number |
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103 | 103 | | and e-mail address for privacy inquiries. |
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104 | 104 | | Sec. 327.054. CERTAIN COMPENSATED REFERRALS PROHIBITED. A |
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105 | 105 | | person employed by, providing services for, or acting on behalf of a |
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106 | 106 | | governmental agency, hospital, or other health care facility, |
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107 | 107 | | including a health care provider, social worker, therapist, or case |
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108 | 108 | | manager, may not offer, provide, or accept a payment, rebate, |
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109 | 109 | | refund, commission, preference, or discount, whether in the form of |
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110 | 110 | | money or other consideration, as payment, compensation, or |
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111 | 111 | | inducement for referring a consumer to a senior living community. |
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112 | 112 | | Sec. 327.055. CIVIL PENALTY. (a) A referral agency that |
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113 | 113 | | violates this chapter is subject to a civil penalty in an amount |
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114 | 114 | | equal to not less than $250 and not more than $1,000 for each |
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115 | 115 | | violation. |
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116 | 116 | | (b) The attorney general or a district attorney may bring an |
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117 | 117 | | action to recover a civil penalty imposed under Subsection (a) and |
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118 | 118 | | to restrain and enjoin a violation of this chapter. The attorney |
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119 | 119 | | general or a district attorney may recover attorney's fees and |
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120 | 120 | | litigation costs incurred in bringing the action. |
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121 | 121 | | SECTION 2. Section 102.005, Occupations Code, is amended to |
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122 | 122 | | read as follows: |
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123 | 123 | | Sec. 102.005. APPLICABILITY TO CERTAIN ENTITIES. Section |
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124 | 124 | | 102.001 does not apply to: |
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125 | 125 | | (1) a licensed insurer; |
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126 | 126 | | (2) a governmental entity, including: |
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127 | 127 | | (A) an intergovernmental risk pool established |
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128 | 128 | | under Chapter 172, Local Government Code; and |
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129 | 129 | | (B) a system as defined by Section 1601.003, |
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130 | 130 | | Insurance Code; |
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131 | 131 | | (3) a group hospital service corporation; |
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132 | 132 | | (4) a health maintenance organization that |
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133 | 133 | | reimburses, provides, offers to provide, or administers hospital, |
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134 | 134 | | medical, dental, or other health-related benefits under a health |
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135 | 135 | | benefits plan for which it is the payor; [or] |
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136 | 136 | | (5) a health care collaborative certified under |
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137 | 137 | | Chapter 848, Insurance Code; or |
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138 | 138 | | (6) a referral agency as defined by Section 327.001, |
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139 | 139 | | Health and Safety Code. |
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140 | 140 | | SECTION 3. This Act takes effect September 1, 2021. |
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