Texas 2021 - 87th Regular

Texas Senate Bill SB431 Compare Versions

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11 87R3684 KKR-F
22 By: Hinojosa S.B. No. 431
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55 A BILL TO BE ENTITLED
66 AN ACT
77 relating to claims processes and reimbursement for, and overpayment
88 recoupment processes imposed on, health care providers under
99 Medicaid.
1010 BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS:
1111 SECTION 1. Section 531.1135(c), Government Code, is amended
1212 to read as follows:
1313 (c) Notwithstanding any other law, a managed care
1414 organization may not attempt to recover an overpayment described by
1515 Subsection (a) until:
1616 (1) the provider has exhausted all rights to an
1717 appeal; and
1818 (2) if the underlying claim is subject to recoupment
1919 by the commission's office of the inspector general, a final
2020 determination by the State Office of Administrative Hearings
2121 affirming the overpayment.
2222 SECTION 2. Section 531.024172(d), Government Code, is
2323 amended to read as follows:
2424 (d) In implementing the electronic visit verification
2525 system:
2626 (1) subject to Subsection (e), the executive
2727 commissioner shall adopt compliance standards for health care
2828 providers; and
2929 (2) the commission shall ensure that:
3030 (A) the information required to be reported by
3131 health care providers is standardized across managed care
3232 organizations that contract with the commission to provide health
3333 care services to Medicaid recipients and across commission
3434 programs;
3535 (B) processes required by managed care
3636 organizations to retrospectively correct data are standardized and
3737 publicly accessible to health care providers; [and]
3838 (C) standardized processes are established for
3939 addressing the failure of a managed care organization to provide a
4040 timely authorization for delivering services necessary to ensure
4141 continuity of care; and
4242 (D) a health care provider is allowed to:
4343 (i) enter a variable schedule into the
4444 electronic visit verification system; and
4545 (ii) submit a claim to be reimbursed for an
4646 amount of time that is less than the verified amount of time.
4747 SECTION 3. Section 533.005(a), Government Code, is amended
4848 to read as follows:
4949 (a) A contract between a managed care organization and the
5050 commission for the organization to provide health care services to
5151 recipients must contain:
5252 (1) procedures to ensure accountability to the state
5353 for the provision of health care services, including procedures for
5454 financial reporting, quality assurance, utilization review, and
5555 assurance of contract and subcontract compliance;
5656 (2) capitation rates that ensure the cost-effective
5757 provision of quality health care;
5858 (3) a requirement that the managed care organization
5959 provide ready access to a person who assists recipients in
6060 resolving issues relating to enrollment, plan administration,
6161 education and training, access to services, and grievance
6262 procedures;
6363 (4) a requirement that the managed care organization
6464 provide ready access to a person who assists providers in resolving
6565 issues relating to payment, plan administration, education and
6666 training, and grievance procedures;
6767 (5) a requirement that the managed care organization
6868 provide information and referral about the availability of
6969 educational, social, and other community services that could
7070 benefit a recipient;
7171 (6) procedures for recipient outreach and education;
7272 (7) a requirement that the managed care organization
7373 make payment to a physician or provider for health care services
7474 rendered to a recipient under a managed care plan on any claim for
7575 payment that is received with documentation reasonably necessary
7676 for the managed care organization to process the claim:
7777 (A) not later than:
7878 (i) the 10th day after the date the claim is
7979 received if the claim relates to services provided by a nursing
8080 facility, intermediate care facility, or group home;
8181 (ii) the 30th day after the date the claim
8282 is received if the claim relates to the provision of long-term
8383 services and supports not subject to Subparagraph (i); and
8484 (iii) the 45th day after the date the claim
8585 is received if the claim is not subject to Subparagraph (i) or (ii);
8686 or
8787 (B) within a period, not to exceed 180 [60] days,
8888 specified by a written agreement between the physician or provider
8989 and the managed care organization;
9090 (7-a) a requirement that the managed care organization
9191 demonstrate to the commission that the organization pays claims
9292 described by Subdivision (7)(A)(ii) on average not later than the
9393 21st day after the date the claim is received by the organization;
9494 (8) a requirement that the commission, on the date of a
9595 recipient's enrollment in a managed care plan issued by the managed
9696 care organization, inform the organization of the recipient's
9797 Medicaid certification date;
9898 (9) a requirement that the managed care organization
9999 comply with Section 533.006 as a condition of contract retention
100100 and renewal;
101101 (10) a requirement that the managed care organization
102102 provide the information required by Section 533.012 and otherwise
103103 comply and cooperate with the commission's office of inspector
104104 general and the office of the attorney general;
105105 (11) a requirement that the managed care
106106 organization's usages of out-of-network providers or groups of
107107 out-of-network providers may not exceed limits for those usages
108108 relating to total inpatient admissions, total outpatient services,
109109 and emergency room admissions determined by the commission;
110110 (12) if the commission finds that a managed care
111111 organization has violated Subdivision (11), a requirement that the
112112 managed care organization reimburse an out-of-network provider for
113113 health care services at a rate that is equal to the allowable rate
114114 for those services, as determined under Sections 32.028 and
115115 32.0281, Human Resources Code;
116116 (13) a requirement that, notwithstanding any other
117117 law, including Sections 843.312 and 1301.052, Insurance Code, the
118118 organization:
119119 (A) use advanced practice registered nurses and
120120 physician assistants in addition to physicians as primary care
121121 providers to increase the availability of primary care providers in
122122 the organization's provider network; and
123123 (B) treat advanced practice registered nurses
124124 and physician assistants in the same manner as primary care
125125 physicians with regard to:
126126 (i) selection and assignment as primary
127127 care providers;
128128 (ii) inclusion as primary care providers in
129129 the organization's provider network; and
130130 (iii) inclusion as primary care providers
131131 in any provider network directory maintained by the organization;
132132 (14) a requirement that the managed care organization
133133 reimburse a federally qualified health center or rural health
134134 clinic for health care services provided to a recipient outside of
135135 regular business hours, including on a weekend day or holiday, at a
136136 rate that is equal to the allowable rate for those services as
137137 determined under Section 32.028, Human Resources Code, if the
138138 recipient does not have a referral from the recipient's primary
139139 care physician;
140140 (15) a requirement that the managed care organization
141141 develop, implement, and maintain a system for tracking and
142142 resolving all provider appeals related to claims payment, including
143143 a process that will require:
144144 (A) a tracking mechanism to document the status
145145 and final disposition of each provider's claims payment appeal;
146146 (B) the contracting with physicians who are not
147147 network providers and who are of the same or related specialty as
148148 the appealing physician to resolve claims disputes related to
149149 denial on the basis of medical necessity that remain unresolved
150150 subsequent to a provider appeal;
151151 (C) the determination of the physician resolving
152152 the dispute to be binding on the managed care organization and
153153 provider; and
154154 (D) the managed care organization to allow a
155155 provider with a claim that has not been paid before the time
156156 prescribed by Subdivision (7)(A)(ii) to initiate an appeal of that
157157 claim;
158158 (16) a requirement that a medical director who is
159159 authorized to make medical necessity determinations is available to
160160 the region where the managed care organization provides health care
161161 services;
162162 (17) a requirement that the managed care organization
163163 ensure that a medical director and patient care coordinators and
164164 provider and recipient support services personnel are located in
165165 the South Texas service region, if the managed care organization
166166 provides a managed care plan in that region;
167167 (18) a requirement that the managed care organization
168168 provide special programs and materials for recipients with limited
169169 English proficiency or low literacy skills;
170170 (19) a requirement that the managed care organization
171171 develop and establish a process for responding to provider appeals
172172 in the region where the organization provides health care services;
173173 (20) a requirement that the managed care organization:
174174 (A) develop and submit to the commission, before
175175 the organization begins to provide health care services to
176176 recipients, a comprehensive plan that describes how the
177177 organization's provider network complies with the provider access
178178 standards established under Section 533.0061;
179179 (B) as a condition of contract retention and
180180 renewal:
181181 (i) continue to comply with the provider
182182 access standards established under Section 533.0061; and
183183 (ii) make substantial efforts, as
184184 determined by the commission, to mitigate or remedy any
185185 noncompliance with the provider access standards established under
186186 Section 533.0061;
187187 (C) pay liquidated damages for each failure, as
188188 determined by the commission, to comply with the provider access
189189 standards established under Section 533.0061 in amounts that are
190190 reasonably related to the noncompliance; and
191191 (D) regularly, as determined by the commission,
192192 submit to the commission and make available to the public a report
193193 containing data on the sufficiency of the organization's provider
194194 network with regard to providing the care and services described
195195 under Section 533.0061(a) and specific data with respect to access
196196 to primary care, specialty care, long-term services and supports,
197197 nursing services, and therapy services on the average length of
198198 time between:
199199 (i) the date a provider requests prior
200200 authorization for the care or service and the date the organization
201201 approves or denies the request; and
202202 (ii) the date the organization approves a
203203 request for prior authorization for the care or service and the date
204204 the care or service is initiated;
205205 (21) a requirement that the managed care organization
206206 demonstrate to the commission, before the organization begins to
207207 provide health care services to recipients, that, subject to the
208208 provider access standards established under Section 533.0061:
209209 (A) the organization's provider network has the
210210 capacity to serve the number of recipients expected to enroll in a
211211 managed care plan offered by the organization;
212212 (B) the organization's provider network
213213 includes:
214214 (i) a sufficient number of primary care
215215 providers;
216216 (ii) a sufficient variety of provider
217217 types;
218218 (iii) a sufficient number of providers of
219219 long-term services and supports and specialty pediatric care
220220 providers of home and community-based services; and
221221 (iv) providers located throughout the
222222 region where the organization will provide health care services;
223223 and
224224 (C) health care services will be accessible to
225225 recipients through the organization's provider network to a
226226 comparable extent that health care services would be available to
227227 recipients under a fee-for-service or primary care case management
228228 model of Medicaid managed care;
229229 (22) a requirement that the managed care organization
230230 develop a monitoring program for measuring the quality of the
231231 health care services provided by the organization's provider
232232 network that:
233233 (A) incorporates the National Committee for
234234 Quality Assurance's Healthcare Effectiveness Data and Information
235235 Set (HEDIS) measures or, as applicable, the national core
236236 indicators adult consumer survey and the national core indicators
237237 child family survey for individuals with an intellectual or
238238 developmental disability;
239239 (B) focuses on measuring outcomes; and
240240 (C) includes the collection and analysis of
241241 clinical data relating to prenatal care, preventive care, mental
242242 health care, and the treatment of acute and chronic health
243243 conditions and substance abuse;
244244 (23) subject to Subsection (a-1), a requirement that
245245 the managed care organization develop, implement, and maintain an
246246 outpatient pharmacy benefit plan for its enrolled recipients:
247247 (A) that, except as provided by Paragraph
248248 (L)(ii), exclusively employs the vendor drug program formulary and
249249 preserves the state's ability to reduce waste, fraud, and abuse
250250 under Medicaid;
251251 (B) that adheres to the applicable preferred drug
252252 list adopted by the commission under Section 531.072;
253253 (C) that, except as provided by Paragraph (L)(i),
254254 includes the prior authorization procedures and requirements
255255 prescribed by or implemented under Sections 531.073(b), (c), and
256256 (g) for the vendor drug program;
257257 (C-1) that does not require a clinical,
258258 nonpreferred, or other prior authorization for any antiretroviral
259259 drug, as defined by Section 531.073, or a step therapy or other
260260 protocol, that could restrict or delay the dispensing of the drug
261261 except to minimize fraud, waste, or abuse;
262262 (D) for purposes of which the managed care
263263 organization:
264264 (i) may not negotiate or collect rebates
265265 associated with pharmacy products on the vendor drug program
266266 formulary; and
267267 (ii) may not receive drug rebate or pricing
268268 information that is confidential under Section 531.071;
269269 (E) that complies with the prohibition under
270270 Section 531.089;
271271 (F) under which the managed care organization may
272272 not prohibit, limit, or interfere with a recipient's selection of a
273273 pharmacy or pharmacist of the recipient's choice for the provision
274274 of pharmaceutical services under the plan through the imposition of
275275 different copayments;
276276 (G) that allows the managed care organization or
277277 any subcontracted pharmacy benefit manager to contract with a
278278 pharmacist or pharmacy providers separately for specialty pharmacy
279279 services, except that:
280280 (i) the managed care organization and
281281 pharmacy benefit manager are prohibited from allowing exclusive
282282 contracts with a specialty pharmacy owned wholly or partly by the
283283 pharmacy benefit manager responsible for the administration of the
284284 pharmacy benefit program; and
285285 (ii) the managed care organization and
286286 pharmacy benefit manager must adopt policies and procedures for
287287 reclassifying prescription drugs from retail to specialty drugs,
288288 and those policies and procedures must be consistent with rules
289289 adopted by the executive commissioner and include notice to network
290290 pharmacy providers from the managed care organization;
291291 (H) under which the managed care organization may
292292 not prevent a pharmacy or pharmacist from participating as a
293293 provider if the pharmacy or pharmacist agrees to comply with the
294294 financial terms and conditions of the contract as well as other
295295 reasonable administrative and professional terms and conditions of
296296 the contract;
297297 (I) under which the managed care organization may
298298 include mail-order pharmacies in its networks, but may not require
299299 enrolled recipients to use those pharmacies, and may not charge an
300300 enrolled recipient who opts to use this service a fee, including
301301 postage and handling fees;
302302 (J) under which the managed care organization or
303303 pharmacy benefit manager, as applicable, must pay claims in
304304 accordance with Section 843.339, Insurance Code;
305305 (K) under which the managed care organization or
306306 pharmacy benefit manager, as applicable:
307307 (i) to place a drug on a maximum allowable
308308 cost list, must ensure that:
309309 (a) the drug is listed as "A" or "B"
310310 rated in the most recent version of the United States Food and Drug
311311 Administration's Approved Drug Products with Therapeutic
312312 Equivalence Evaluations, also known as the Orange Book, has an "NR"
313313 or "NA" rating or a similar rating by a nationally recognized
314314 reference; and
315315 (b) the drug is generally available
316316 for purchase by pharmacies in the state from national or regional
317317 wholesalers and is not obsolete;
318318 (ii) must provide to a network pharmacy
319319 provider, at the time a contract is entered into or renewed with the
320320 network pharmacy provider, the sources used to determine the
321321 maximum allowable cost pricing for the maximum allowable cost list
322322 specific to that provider;
323323 (iii) must review and update maximum
324324 allowable cost price information at least once every seven days to
325325 reflect any modification of maximum allowable cost pricing;
326326 (iv) must, in formulating the maximum
327327 allowable cost price for a drug, use only the price of the drug and
328328 drugs listed as therapeutically equivalent in the most recent
329329 version of the United States Food and Drug Administration's
330330 Approved Drug Products with Therapeutic Equivalence Evaluations,
331331 also known as the Orange Book;
332332 (v) must establish a process for
333333 eliminating products from the maximum allowable cost list or
334334 modifying maximum allowable cost prices in a timely manner to
335335 remain consistent with pricing changes and product availability in
336336 the marketplace;
337337 (vi) must:
338338 (a) provide a procedure under which a
339339 network pharmacy provider may challenge a listed maximum allowable
340340 cost price for a drug;
341341 (b) respond to a challenge not later
342342 than the 15th day after the date the challenge is made;
343343 (c) if the challenge is successful,
344344 make an adjustment in the drug price effective on the date the
345345 challenge is resolved and make the adjustment applicable to all
346346 similarly situated network pharmacy providers, as determined by the
347347 managed care organization or pharmacy benefit manager, as
348348 appropriate;
349349 (d) if the challenge is denied,
350350 provide the reason for the denial; and
351351 (e) report to the commission every 90
352352 days the total number of challenges that were made and denied in the
353353 preceding 90-day period for each maximum allowable cost list drug
354354 for which a challenge was denied during the period;
355355 (vii) must notify the commission not later
356356 than the 21st day after implementing a practice of using a maximum
357357 allowable cost list for drugs dispensed at retail but not by mail;
358358 and
359359 (viii) must provide a process for each of
360360 its network pharmacy providers to readily access the maximum
361361 allowable cost list specific to that provider; and
362362 (L) under which the managed care organization or
363363 pharmacy benefit manager, as applicable:
364364 (i) may not require a prior authorization,
365365 other than a clinical prior authorization or a prior authorization
366366 imposed by the commission to minimize the opportunity for waste,
367367 fraud, or abuse, for or impose any other barriers to a drug that is
368368 prescribed to a child enrolled in the STAR Kids managed care program
369369 for a particular disease or treatment and that is on the vendor drug
370370 program formulary or require additional prior authorization for a
371371 drug included in the preferred drug list adopted under Section
372372 531.072;
373373 (ii) must provide for continued access to a
374374 drug prescribed to a child enrolled in the STAR Kids managed care
375375 program, regardless of whether the drug is on the vendor drug
376376 program formulary or, if applicable on or after August 31, 2023, the
377377 managed care organization's formulary;
378378 (iii) may not use a protocol that requires a
379379 child enrolled in the STAR Kids managed care program to use a
380380 prescription drug or sequence of prescription drugs other than the
381381 drug that the child's physician recommends for the child's
382382 treatment before the managed care organization provides coverage
383383 for the recommended drug; and
384384 (iv) must pay liquidated damages to the
385385 commission for each failure, as determined by the commission, to
386386 comply with this paragraph in an amount that is a reasonable
387387 forecast of the damages caused by the noncompliance;
388388 (24) a requirement that the managed care organization
389389 and any entity with which the managed care organization contracts
390390 for the performance of services under a managed care plan disclose,
391391 at no cost, to the commission and, on request, the office of the
392392 attorney general all discounts, incentives, rebates, fees, free
393393 goods, bundling arrangements, and other agreements affecting the
394394 net cost of goods or services provided under the plan;
395395 (25) a requirement that the managed care organization
396396 not implement significant, nonnegotiated, across-the-board
397397 provider reimbursement rate reductions unless:
398398 (A) subject to Subsection (a-3), the
399399 organization has the prior approval of the commission to make the
400400 reductions; or
401401 (B) the rate reductions are based on changes to
402402 the Medicaid fee schedule or cost containment initiatives
403403 implemented by the commission; and
404404 (26) a requirement that the managed care organization
405405 make initial and subsequent primary care provider assignments and
406406 changes.
407407 SECTION 4. (a) Section 533.005(a), Government Code, as
408408 amended by this Act, applies only to a contract between the Health
409409 and Human Services Commission and a managed care organization that
410410 is entered into or renewed on or after the effective date of this
411411 Act.
412412 (b) To the extent permitted by the terms of the contract,
413413 the Health and Human Services Commission shall seek to amend a
414414 contract entered into before the effective date of this Act with a
415415 managed care organization to comply with Section 533.005(a),
416416 Government Code, as amended by this Act.
417417 SECTION 5. If before implementing any provision of this Act
418418 a state agency determines that a waiver or authorization from a
419419 federal agency is necessary for implementation of that provision,
420420 the agency affected by the provision shall request the waiver or
421421 authorization and may delay implementing that provision until the
422422 waiver or authorization is granted.
423423 SECTION 6. This Act takes effect September 1, 2021.