2 | 9 | | |
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3 | 10 | | |
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4 | 11 | | A BILL TO BE ENTITLED |
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5 | 12 | | AN ACT |
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6 | 13 | | relating to complaint procedures and disclosure requirements for, |
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7 | 14 | | and to the censorship of users' expressions by, social media |
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8 | 15 | | platforms. |
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9 | 16 | | BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: |
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10 | 17 | | SECTION 1. The legislature finds that: |
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11 | 18 | | (1) social media platforms are akin to common |
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12 | 19 | | carriers, are affected with a public interest, are central public |
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13 | 20 | | forums for public debate, and have enjoyed governmental support in |
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14 | 21 | | the United States; and |
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15 | 22 | | (2) social media platforms with the largest number of |
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16 | 23 | | users are common carriers by virtue of their market dominance. |
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17 | 24 | | SECTION 2. Subtitle C, Title 5, Business & Commerce Code, is |
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18 | 25 | | amended by adding Chapter 120 to read as follows: |
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19 | 26 | | CHAPTER 120. SOCIAL MEDIA PLATFORMS |
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20 | 27 | | SUBCHAPTER A. GENERAL PROVISIONS |
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21 | 28 | | Sec. 120.001. DEFINITIONS. In this chapter: |
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22 | 29 | | (1) "Social media platform" means an Internet website |
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23 | 30 | | or application that is open to the public, allows a user to create |
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24 | 31 | | an account, and enables users to communicate with other users for |
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25 | 32 | | the primary purpose of posting information, comments, messages, or |
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26 | 33 | | images. The term does not include: |
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27 | 34 | | (A) an Internet service provider as defined by |
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28 | 35 | | Section 324.055; |
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29 | 36 | | (B) electronic mail; or |
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30 | 37 | | (C) an online service, application, or website: |
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31 | 38 | | (i) that consists primarily of news, |
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32 | 39 | | sports, entertainment, or other information or content that is not |
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33 | 40 | | user generated but is preselected by the provider; and |
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34 | 41 | | (ii) for which any chat, comments, or |
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35 | 42 | | interactive functionality is incidental to, directly related to, or |
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36 | 43 | | dependent on the provision of the content described by Subparagraph |
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37 | 44 | | (i). |
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38 | 45 | | (2) "User" means a person who posts, uploads, |
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39 | 46 | | transmits, shares, or otherwise publishes or receives content |
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43 | 48 | | Sec. 120.002. APPLICABILITY OF CHAPTER. (a) This chapter |
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44 | 49 | | applies only to a user who: |
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45 | 50 | | (1) resides in this state; |
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46 | 51 | | (2) does business in this state; or |
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47 | 52 | | (3) shares or receives content on a social media |
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48 | 53 | | platform in this state. |
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49 | 54 | | (b) This chapter applies only to a social media platform |
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50 | 55 | | that functionally has more than 50 million active users in the |
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51 | 56 | | United States in a calendar month. |
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52 | 57 | | Sec. 120.003. CONSTRUCTION OF CHAPTER. This chapter may |
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53 | 58 | | not be construed to limit or expand intellectual property law. |
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54 | 59 | | SUBCHAPTER B. DISCLOSURE REQUIREMENTS |
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55 | 60 | | Sec. 120.051. PUBLIC DISCLOSURES. (a) A social media |
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56 | 61 | | platform shall, in accordance with this subchapter, publicly |
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57 | 62 | | disclose accurate information regarding its content management, |
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58 | 63 | | data management, and business practices, including specific |
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59 | 64 | | information regarding the manner in which the social media |
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60 | 65 | | platform: |
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61 | 66 | | (1) curates and targets content to users; |
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62 | 67 | | (2) places and promotes content, services, and |
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63 | 68 | | products, including its own content, services, and products; |
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64 | 69 | | (3) moderates content; |
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65 | 70 | | (4) uses search, ranking, or other algorithms or |
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66 | 71 | | procedures that determine results on the platform; and |
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67 | 72 | | (5) provides users' performance data on the use of the |
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68 | 73 | | platform and its products and services. |
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69 | 74 | | (b) The disclosure required by Subsection (a) must be |
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70 | 75 | | sufficient to enable users to make an informed choice regarding the |
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71 | 76 | | purchase of or use of access to or services from the platform. |
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72 | 77 | | (c) A social media platform shall publish the disclosure |
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73 | 78 | | required by Subsection (a) on an Internet website that is easily |
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74 | 79 | | accessible by the public. |
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75 | 80 | | Sec. 120.052. ACCEPTABLE USE POLICY. (a) A social media |
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76 | 81 | | platform shall publish an acceptable use policy in a location that |
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77 | 82 | | is easily accessible to a user. |
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78 | 83 | | (b) A social media platform's acceptable use policy must: |
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79 | 84 | | (1) reasonably inform users about the types of content |
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80 | 85 | | allowed on the social media platform; |
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81 | 86 | | (2) explain the steps the social media platform will |
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82 | 87 | | take to ensure content complies with the policy; |
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83 | 88 | | (3) explain the means by which users can notify the |
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84 | 89 | | social media platform of content that potentially violates the |
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85 | 90 | | acceptable use policy, illegal content, or illegal activity, which |
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86 | 91 | | includes: |
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87 | 92 | | (A) subject to Subsection (c), making available a |
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88 | 93 | | live company representative to take user complaints through a |
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89 | 94 | | toll-free telephone number that users may call during regular |
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90 | 95 | | business hours; |
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91 | 96 | | (B) an e-mail address or relevant complaint |
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92 | 97 | | intake mechanism to handle user complaints; and |
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93 | 98 | | (C) a complaint system described by Subchapter C; |
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94 | 99 | | and |
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95 | 100 | | (4) include publication of a quarterly transparency |
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96 | 101 | | report outlining actions taken to enforce the policy. |
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97 | 102 | | (c) The live company representative described by Subsection |
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98 | 103 | | (b)(3)(A) must at a minimum be available eight hours a day, five |
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99 | 104 | | days a week. |
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100 | 105 | | Sec. 120.053. QUARTERLY TRANSPARENCY REPORT. (a) As part |
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101 | 106 | | of a social media platform's acceptable use policy under Section |
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102 | 107 | | 120.052, the social media platform shall publish a quarterly |
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103 | 108 | | transparency report that includes, with respect to the preceding |
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104 | 109 | | three-month period: |
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105 | 110 | | (1) the total number of instances in which the social |
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106 | 111 | | media platform was alerted to illegal content, illegal activity, or |
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107 | 112 | | potentially policy-violating content by: |
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108 | 113 | | (A) a user complaint; |
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109 | 114 | | (B) an employee of or person contracting with the |
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110 | 115 | | social media platform; or |
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111 | 116 | | (C) an internal automated detection tool; |
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112 | 117 | | (2) subject to Subsection (b), the number of instances |
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113 | 118 | | in which the social media platform took action with respect to |
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114 | 119 | | illegal content, illegal activity, or potentially policy-violating |
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115 | 120 | | content known to the platform due to the nature of the content as |
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116 | 121 | | illegal content, illegal activity, or potentially policy-violating |
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117 | 122 | | content, including: |
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118 | 123 | | (A) content removal; |
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119 | 124 | | (B) content demonetization; |
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120 | 125 | | (C) content deprioritization; |
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121 | 126 | | (D) the addition of an assessment to content; |
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122 | 127 | | (E) account suspension; |
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123 | 128 | | (F) account removal; or |
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124 | 129 | | (G) any other action taken in accordance with the |
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125 | 130 | | platform's acceptable use policy; |
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126 | 131 | | (3) the country of the user who provided the content |
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127 | 132 | | for each instance described by Subdivision (2); |
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128 | 133 | | (4) the number of coordinated campaigns, if |
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129 | 134 | | applicable; |
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130 | 135 | | (5) the number of instances in which a user appealed |
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131 | 136 | | the decision to remove the user's potentially policy-violating |
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132 | 137 | | content; |
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133 | 138 | | (6) the percentage of appeals described by Subdivision |
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134 | 139 | | (5) that resulted in the restoration of content; and |
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135 | 140 | | (7) a description of each tool, practice, action, or |
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136 | 141 | | technique used in enforcing the acceptable use policy. |
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137 | 142 | | (b) The information described by Subsection (a)(2) must be |
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138 | 143 | | categorized by: |
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139 | 144 | | (1) the rule violated; and |
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140 | 145 | | (2) the source for the alert of illegal content, |
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141 | 146 | | illegal activity, or potentially policy-violating content, |
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142 | 147 | | including: |
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143 | 148 | | (A) a government; |
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144 | 149 | | (B) a user; |
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145 | 150 | | (C) an internal automated detection tool; |
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146 | 151 | | (D) coordination with other social media |
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147 | 152 | | platforms; or |
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148 | 153 | | (E) persons employed by or contracting with the |
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149 | 154 | | platform. |
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150 | 155 | | (c) A social media platform shall publish the information |
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151 | 156 | | described by Subsection (a) with an open license, in a |
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152 | 157 | | machine-readable and open format, and in a location that is easily |
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153 | 158 | | accessible to users. |
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154 | 159 | | SUBCHAPTER C. COMPLAINT PROCEDURES |
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155 | 160 | | Sec. 120.101. COMPLAINT SYSTEM. A social media platform |
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156 | 161 | | shall provide an easily accessible complaint system to enable a |
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157 | 162 | | user to submit a complaint in good faith and track the status of the |
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158 | 163 | | complaint, including a complaint regarding: |
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159 | 164 | | (1) illegal content or activity; or |
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160 | 165 | | (2) a decision made by the social media platform to |
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161 | 166 | | remove content posted by the user. |
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162 | 167 | | Sec. 120.102. PROCESSING OF COMPLAINTS. A social media |
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163 | 168 | | platform that receives notice of illegal content or illegal |
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164 | 169 | | activity on the social media platform shall make a good faith effort |
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165 | 170 | | to evaluate the legality of the content or activity within 24 hours |
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166 | 171 | | of receiving the notice, subject to reasonable exceptions based on |
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167 | 172 | | concerns about the legitimacy of the notice. |
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168 | 173 | | Sec. 120.103. REMOVAL OF CONTENT; EXCEPTIONS. (a) Except |
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169 | 174 | | as provided by Subsection (b), if a social media platform removes |
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170 | 175 | | content based on a violation of the platform's acceptable use |
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171 | 176 | | policy under Section 120.052, the social media platform shall, |
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172 | 177 | | concurrently with the removal: |
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173 | 178 | | (1) notify the user who provided the content of the |
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174 | 179 | | removal and explain the reason the content was removed; |
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175 | 180 | | (2) allow the user to appeal the decision to remove the |
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176 | 181 | | content to the platform; and |
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177 | 182 | | (3) provide written notice to the user who provided |
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178 | 183 | | the content of: |
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179 | 184 | | (A) the determination regarding an appeal |
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180 | 185 | | requested under Subdivision (2); and |
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181 | 186 | | (B) in the case of a reversal of the social media |
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182 | 187 | | platform's decision to remove the content, the reason for the |
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183 | 188 | | reversal. |
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184 | 189 | | (b) A social media platform is not required to provide a |
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185 | 190 | | user with notice or an opportunity to appeal under Subsection (a) if |
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186 | 191 | | the social media platform: |
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187 | 192 | | (1) is unable to contact the user after taking |
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188 | 193 | | reasonable steps to make contact; or |
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189 | 194 | | (2) knows that the potentially policy-violating |
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190 | 195 | | content relates to an ongoing law enforcement investigation. |
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191 | 196 | | Sec. 120.104. APPEAL PROCEDURES. If a social media |
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192 | 197 | | platform receives a user complaint on the social media platform's |
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193 | 198 | | removal from the platform of content provided by the user that the |
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194 | 199 | | user believes was not potentially policy-violating content, the |
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195 | 200 | | social media platform shall, not later than the 14th day after the |
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196 | 201 | | date the platform receives the complaint: |
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197 | 202 | | (1) review the content; |
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198 | 203 | | (2) determine whether the content adheres to the |
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199 | 204 | | platform's acceptable use policy; |
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200 | 205 | | (3) take appropriate steps based on the determination |
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201 | 206 | | under Subdivision (2); and |
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202 | 207 | | (4) notify the user regarding the determination made |
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203 | 208 | | under Subdivision (2) and the steps taken under Subdivision (3). |
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204 | 209 | | SUBCHAPTER D. ENFORCEMENT |
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205 | 210 | | Sec. 120.151. ACTION BY ATTORNEY GENERAL. (a) The attorney |
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206 | 211 | | general may bring an action against a social media platform to |
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207 | 212 | | enjoin a violation of this chapter. |
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208 | 213 | | (b) If an injunction is granted in an action brought under |
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209 | 214 | | Subsection (a), the attorney general may recover costs incurred in |
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210 | 215 | | bringing the action, including reasonable attorney's fees and |
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211 | 216 | | reasonable investigative costs. |
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212 | 217 | | SECTION 3. Title 6, Civil Practice and Remedies Code, is |
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213 | 218 | | amended by adding Chapter 143A to read as follows: |
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214 | 219 | | CHAPTER 143A. DISCOURSE ON SOCIAL MEDIA PLATFORMS |
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215 | 220 | | Sec. 143A.001. DEFINITIONS. In this chapter: |
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216 | 221 | | (1) "Censor" means to block, ban, remove, deplatform, |
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217 | 222 | | demonetize, de-boost, restrict, deny equal access or visibility to, |
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218 | 223 | | or otherwise discriminate against expression. |
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219 | 224 | | (2) "Expression" means any word, music, sound, still |
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220 | 225 | | or moving image, number, or other perceivable communication. |
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221 | 226 | | (3) "Receive," with respect to an expression, means to |
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222 | 227 | | read, hear, look at, access, or gain access to the expression. |
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223 | 228 | | (4) "Social media platform" has the meaning assigned |
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224 | 229 | | by Section 120.001, Business & Commerce Code. |
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225 | 230 | | (5) "Unlawful expression" means an expression that is |
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226 | 231 | | unlawful under the United States Constitution, federal law, the |
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227 | 232 | | Texas Constitution, or the laws of this state. |
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228 | 233 | | (6) "User" means a person who posts, uploads, |
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229 | 234 | | transmits, shares, or otherwise publishes or receives expression, |
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233 | 236 | | Sec. 143A.002. CENSORSHIP PROHIBITED. (a) A social media |
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234 | 237 | | platform may not censor a user, a user's expression, or a user's |
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235 | 238 | | ability to receive the expression of another person based on: |
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236 | 239 | | (1) the viewpoint of the user or another person; |
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237 | 240 | | (2) the viewpoint represented in the user's expression |
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238 | 241 | | or another person's expression; or |
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239 | 242 | | (3) a user's geographic location in this state or any |
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240 | 243 | | part of this state. |
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241 | 244 | | (b) This section applies regardless of whether the |
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242 | 245 | | viewpoint is expressed on the social media platform or through any |
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243 | 246 | | other medium. |
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244 | 247 | | Sec. 143A.003. WAIVER PROHIBITED. (a) A waiver or |
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245 | 248 | | purported waiver of the protections provided by this chapter is |
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246 | 249 | | void as against public policy, and a court or arbitrator may not |
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247 | 250 | | enforce or give effect to the waiver, including in an action brought |
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248 | 251 | | under Section 143A.007, notwithstanding any contract or |
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249 | 252 | | choice-of-law provision in a contract. |
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250 | 253 | | (b) The waiver prohibition described by Subsection (a) is a |
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251 | 254 | | public-policy limitation on contracts of the highest importance and |
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252 | 255 | | interest to this state, and this state is exercising and enforcing |
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253 | 256 | | this limitation to the full extent permitted by the United States |
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254 | 257 | | Constitution and Texas Constitution. |
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255 | 258 | | Sec. 143A.004. APPLICABILITY OF CHAPTER. (a) This chapter |
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256 | 259 | | applies only to a user who: |
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257 | 260 | | (1) resides in this state; |
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258 | 261 | | (2) does business in this state; or |
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259 | 262 | | (3) shares or receives expression in this state. |
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260 | 263 | | (b) This chapter applies only to expression that is shared |
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261 | 264 | | or received in this state. |
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262 | 265 | | (c) This chapter applies only to a social media platform |
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263 | 266 | | that functionally has more than 50 million active users in the |
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264 | 267 | | United States in a calendar month. |
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265 | 268 | | (d) This chapter does not apply to censorship of an |
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266 | 269 | | expression that is the subject of a referral or request from an |
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267 | 270 | | organization with the purpose of preventing the sexual exploitation |
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268 | 271 | | of children and protecting survivors of childhood sexual abuse from |
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269 | 272 | | ongoing harassment. |
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270 | 273 | | (e) This chapter does not apply to censorship of an |
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271 | 274 | | expression that directly incites criminal activity or consists of |
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272 | 275 | | specific threats of violence targeted against a person or group |
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273 | 276 | | because of their race, color, disability, religion, national origin |
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274 | 277 | | or ancestry, age, sex, or status as a peace officer or judge. |
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275 | 278 | | Sec. 143A.005. LIMITATION ON EFFECT OF CHAPTER. This |
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276 | 279 | | chapter does not subject a social media platform to damages or other |
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277 | 280 | | legal remedies to the extent the social media platform is protected |
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278 | 281 | | from those remedies under federal law. |
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279 | 282 | | Sec. 143A.006. CONSTRUCTION OF CHAPTER. (a) This chapter |
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280 | 283 | | does not prohibit a social media platform from: |
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281 | 284 | | (1) censoring expression that the social media |
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282 | 285 | | platform is specifically authorized to censor by federal law; or |
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283 | 286 | | (2) censoring unlawful expression. |
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284 | 287 | | (b) This chapter may not be construed to prohibit or |
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285 | 288 | | restrict a social media platform from authorizing or facilitating a |
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286 | 289 | | user's ability to censor specific expression at the request of that |
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287 | 290 | | user. |
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288 | 291 | | (c) This chapter may not be construed to limit or expand |
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289 | 292 | | intellectual property law. |
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290 | 293 | | Sec. 143A.007. USER REMEDIES. (a) A user may bring an |
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291 | 294 | | action against a social media platform that violates this chapter |
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292 | 295 | | with respect to the user. |
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293 | 296 | | (b) If the user proves that the social media platform |
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294 | 297 | | violated this chapter with respect to the user, the user is entitled |
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295 | 298 | | to recover: |
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296 | 299 | | (1) declaratory relief under Chapter 37, including |
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297 | 300 | | costs and reasonable and necessary attorney's fees under Section |
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298 | 301 | | 37.009; and |
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299 | 302 | | (2) injunctive relief. |
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300 | 303 | | (c) If a social media platform fails to promptly comply with |
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301 | 304 | | a court order in an action brought under this section, the court |
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302 | 305 | | shall hold the social media platform in contempt and shall use all |
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303 | 306 | | lawful measures to secure immediate compliance with the order, |
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304 | 307 | | including daily penalties sufficient to secure immediate |
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305 | 308 | | compliance. |
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306 | 309 | | Sec. 143A.008. ACTION BY ATTORNEY GENERAL. (a) Any person |
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307 | 310 | | may notify the attorney general of a violation or potential |
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308 | 311 | | violation of this chapter by a social media platform. |
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309 | 312 | | (b) The attorney general may bring an action to enjoin a |
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310 | 313 | | violation or a potential violation of this chapter. If the |
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311 | 314 | | injunction is granted, the attorney general may recover costs and |
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312 | 315 | | reasonable attorney's fees incurred in bringing the action and |
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313 | 316 | | reasonable investigative costs incurred in relation to the action. |
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314 | 317 | | SECTION 4. (a) Mindful of Leavitt v. Jane L., 518 U.S. 137 |
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315 | 318 | | (1996), in which in the context of determining the severability of a |
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316 | 319 | | state statute the United States Supreme Court held that an explicit |
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317 | 320 | | statement of legislative intent is controlling, it is the intent of |
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318 | 321 | | the legislature that every provision, section, subsection, |
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319 | 322 | | sentence, clause, phrase, or word in this Act, and every |
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320 | 323 | | application of the provisions in this Act, are severable from each |
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321 | 324 | | other. |
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322 | 325 | | (b) If any application of any provision in this Act to any |
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323 | 326 | | person, group of persons, or circumstances is found by a court to be |
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324 | 327 | | invalid or unconstitutional, the remaining applications of that |
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325 | 328 | | provision to all other persons and circumstances shall be severed |
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326 | 329 | | and may not be affected. All constitutionally valid applications |
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327 | 330 | | of this Act shall be severed from any applications that a court |
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328 | 331 | | finds to be invalid, leaving the valid applications in force, |
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329 | 332 | | because it is the legislature's intent and priority that the valid |
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330 | 333 | | applications be allowed to stand alone. |
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331 | 334 | | (c) If any court declares or finds a provision of this Act |
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332 | 335 | | facially unconstitutional, when discrete applications of that |
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333 | 336 | | provision can be enforced against a person, group of persons, or |
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334 | 337 | | circumstances without violating the United States Constitution and |
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335 | 338 | | Texas Constitution, those applications shall be severed from all |
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336 | 339 | | remaining applications of the provision, and the provision shall be |
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337 | 340 | | interpreted as if the legislature had enacted a provision limited |
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338 | 341 | | to the persons, group of persons, or circumstances for which the |
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339 | 342 | | provision's application will not violate the United States |
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340 | 343 | | Constitution and Texas Constitution. |
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341 | 344 | | (d) The legislature further declares that it would have |
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342 | 345 | | enacted this Act, and each provision, section, subsection, |
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343 | 346 | | sentence, clause, phrase, or word, and all constitutional |
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344 | 347 | | applications of this Act, irrespective of the fact that any |
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345 | 348 | | provision, section, subsection, sentence, clause, phrase, or word, |
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346 | 349 | | or applications of this Act, were to be declared unconstitutional. |
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347 | 350 | | (e) If any provision of this Act is found by any court to be |
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348 | 351 | | unconstitutionally vague, the applications of that provision that |
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349 | 352 | | do not present constitutional vagueness problems shall be severed |
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350 | 353 | | and remain in force. |
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351 | 354 | | (f) No court may decline to enforce the severability |
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352 | 355 | | requirements of Subsections (a), (b), (c), (d), and (e) of this |
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353 | 356 | | section on the ground that severance would rewrite the statute or |
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354 | 357 | | involve the court in legislative or lawmaking activity. A court |
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355 | 358 | | that declines to enforce or enjoins a state official from enforcing |
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356 | 359 | | a statutory provision does not rewrite a statute, as the statute |
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357 | 360 | | continues to contain the same words as before the court's decision. |
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358 | 361 | | A judicial injunction or declaration of unconstitutionality: |
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359 | 362 | | (1) is nothing more than an edict prohibiting |
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360 | 363 | | enforcement that may subsequently be vacated by a later court if |
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361 | 364 | | that court has a different understanding of the requirements of the |
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362 | 365 | | Texas Constitution or United States Constitution; |
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363 | 366 | | (2) is not a formal amendment of the language in a |
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364 | 367 | | statute; and |
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365 | 368 | | (3) no more rewrites a statute than a decision by the |
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366 | 369 | | executive not to enforce a duly enacted statute in a limited and |
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367 | 370 | | defined set of circumstances. |
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