1 | 1 | | 88R24432 DIO-F |
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2 | 2 | | By: Geren H.B. No. 4078 |
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3 | 3 | | Substitute the following for H.B. No. 4078: |
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4 | 4 | | By: Canales C.S.H.B. No. 4078 |
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5 | 5 | | |
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6 | 6 | | |
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7 | 7 | | A BILL TO BE ENTITLED |
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8 | 8 | | AN ACT |
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9 | 9 | | relating to motor vehicle franchised dealers and the reimbursement |
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10 | 10 | | of motor vehicle franchised dealers by manufacturers and |
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11 | 11 | | distributors for warranty, recall, and preparation and delivery |
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12 | 12 | | work. |
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13 | 13 | | BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: |
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14 | 14 | | SECTION 1. Section 2301.003, Occupations Code, is amended |
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15 | 15 | | by adding Subsection (c) to read as follows: |
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16 | 16 | | (c) A manufacturer or distributor may not compel a dealer to |
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17 | 17 | | comply, take an adverse action, or initiate an action or proceeding |
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18 | 18 | | in response to a dealer not participating in a manufacturer or |
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19 | 19 | | distributor program or initiating an action or proceeding, |
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20 | 20 | | including an action or proceeding to which the manufacturer or |
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21 | 21 | | distributor is a party, to enforce a right or remedy available to |
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22 | 22 | | the dealer under law or by agreement. |
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23 | 23 | | SECTION 2. Subchapter I, Chapter 2301, Occupations Code, is |
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24 | 24 | | amended to read as follows: |
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25 | 25 | | SUBCHAPTER I. WARRANTIES AND RECALLS: REIMBURSEMENT OF DEALER |
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26 | 26 | | Sec. 2301.4001. DEFINITIONS. In this subchapter: |
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27 | 27 | | (1) "Goodwill repair" means a repair made by a seller |
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28 | 28 | | for no charge that the seller is not obligated to make. |
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29 | 29 | | (2) "Part" includes: |
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30 | 30 | | (A) any component, electric vehicle battery, |
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31 | 31 | | engine, equipment, fixture, good, part assembly, software, or |
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32 | 32 | | transmission for a motor vehicle; and |
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33 | 33 | | (B) a replacement for a part listed in Paragraph |
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34 | 34 | | (A). |
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35 | 35 | | (3) "Routine maintenance" includes replacement of a |
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36 | 36 | | belt, bolt, brake pad, bulb, fastener, filter, fluid, internal |
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37 | 37 | | combustion engine vehicle battery, nut, or rotor, unless the belt, |
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38 | 38 | | bolt, brake pad, bulb, fastener, filter, fluid, internal combustion |
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39 | 39 | | engine vehicle battery, nut, or rotor is provided by the |
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40 | 40 | | manufacturer or distributor in the course of a repair with an |
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41 | 41 | | assigned part number. |
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42 | 42 | | Sec. 2301.401. WARRANTY, RECALL, PREPARATION, AND DELIVERY |
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43 | 43 | | REQUIREMENTS. (a) On request, a manufacturer or distributor shall |
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44 | 44 | | provide to the department a copy of the current requirements the |
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45 | 45 | | manufacturer or distributor imposes on its dealers with respect to |
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46 | 46 | | the dealer's: |
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47 | 47 | | (1) duties under the manufacturer's or distributor's |
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48 | 48 | | warranty and under a manufacturer's or distributor's recall; and |
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49 | 49 | | (2) vehicle preparation and delivery obligations. |
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50 | 50 | | (b) Warranty, recall, or preparation and delivery |
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51 | 51 | | requirements placed on a dealer by a manufacturer or distributor |
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52 | 52 | | are not enforceable unless the requirements are reasonable. |
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53 | 53 | | Sec. 2301.402. RATE OF COMPENSATION. (a) A manufacturer or |
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54 | 54 | | distributor shall fairly and adequately compensate its dealers for |
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55 | 55 | | warranty, recall, and preparation and delivery work. |
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56 | 56 | | (b) A manufacturer or distributor may not pay or reimburse a |
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57 | 57 | | dealer an amount of money for warranty or recall work that is less |
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58 | 58 | | than the amount the dealer charges a retail customer for similar |
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59 | 59 | | nonwarranty work. |
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60 | 60 | | (c) In computing the amount of money a dealer charges a |
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61 | 61 | | retail customer under Subsection (b) for labor, the manufacturer or |
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62 | 62 | | distributor shall use the formula, of the following formulas, that |
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63 | 63 | | produces the fewest number of repair orders [the greater of]: |
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64 | 64 | | (1) the average labor rate charged during the |
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65 | 65 | | preceding six months by the dealer on 100 sequential nonwarranty |
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66 | 66 | | repair orders paid by retail customers, exclusive of: |
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67 | 67 | | (A) routine maintenance; |
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68 | 68 | | (B) tire, wheel, or wheel alignment; |
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69 | 69 | | (C) discounts to state agencies, insurers, or |
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70 | 70 | | warranty or service contract providers; |
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71 | 71 | | (D) state inspections; |
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72 | 72 | | (E) goodwill repairs; |
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73 | 73 | | (F) accessory installation; |
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74 | 74 | | (G) a manufacturer's or distributor's promotion |
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75 | 75 | | or service campaign; or |
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76 | 76 | | (H) repairs to a vehicle owned by the dealer, an |
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77 | 77 | | affiliate of the dealer, or an employee of either the dealer or |
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78 | 78 | | affiliate; or |
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79 | 79 | | (2) the average labor rate charged for 90 consecutive |
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80 | 80 | | days during the preceding six months by the dealer for nonwarranty |
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81 | 81 | | repairs paid by retail customers, exclusive of: |
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82 | 82 | | (A) routine maintenance; |
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83 | 83 | | (B) tire, wheel, or wheel alignment; |
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84 | 84 | | (C) discounts to state agencies, insurers, or |
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85 | 85 | | warranty or service contract providers; |
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86 | 86 | | (D) state inspections; |
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87 | 87 | | (E) goodwill repairs; |
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88 | 88 | | (F) accessory installation; |
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89 | 89 | | (G) a manufacturer's or distributor's promotion |
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90 | 90 | | or service campaign; or |
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91 | 91 | | (H) repairs to a vehicle owned by the dealer, an |
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92 | 92 | | affiliate of the dealer, or an employee of either the dealer or |
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93 | 93 | | affiliate. |
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94 | 94 | | (d) The average labor rate under Subsection (c) is |
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95 | 95 | | determined by dividing the total charges for labor submitted by the |
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96 | 96 | | total number of hours charged for the repairs. |
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97 | 97 | | (e) In computing the amount of money a dealer charges a |
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98 | 98 | | retail customer under Subsection (b) for parts, the manufacturer or |
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99 | 99 | | distributor shall use the formula, of the following formulas, that |
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100 | 100 | | produces the fewest number of repair orders: |
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101 | 101 | | (1) the average parts markup charged during the |
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102 | 102 | | preceding six months by the dealer on 100 sequential nonwarranty |
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103 | 103 | | repair orders paid by retail customers, exclusive of: |
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104 | 104 | | (A) routine maintenance; |
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105 | 105 | | (B) tire, wheel, or wheel alignment; |
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106 | 106 | | (C) discounts to state agencies, insurers, or |
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107 | 107 | | warranty or service contract providers; |
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108 | 108 | | (D) state inspections; |
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109 | 109 | | (E) goodwill repairs; |
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110 | 110 | | (F) accessory installation; |
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111 | 111 | | (G) a manufacturer's or distributor's promotion |
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112 | 112 | | or service campaign; or |
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113 | 113 | | (H) repairs to a vehicle owned by the dealer, an |
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114 | 114 | | affiliate of the dealer, or an employee of either the dealer or |
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115 | 115 | | affiliate; or |
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116 | 116 | | (2) the average parts markup charged for 90 |
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117 | 117 | | consecutive days during the preceding six months by the dealer for |
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118 | 118 | | nonwarranty repairs paid by retail customers, exclusive of: |
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119 | 119 | | (A) routine maintenance; |
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120 | 120 | | (B) tire, wheel, or wheel alignment; |
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121 | 121 | | (C) discounts to state agencies, insurers, or |
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122 | 122 | | warranty or service contract providers; |
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123 | 123 | | (D) state inspections; |
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124 | 124 | | (E) goodwill repairs; |
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125 | 125 | | (F) accessory installation; |
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126 | 126 | | (G) a manufacturer's or distributor's promotion |
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127 | 127 | | or service campaign; or |
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128 | 128 | | (H) repairs to a vehicle owned by the dealer, an |
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129 | 129 | | affiliate of the dealer, or an employee of either the dealer or |
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130 | 130 | | affiliate. |
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131 | 131 | | (f) The average parts markup for Subsection (e) is |
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132 | 132 | | determined by dividing the total charges for parts submitted by the |
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133 | 133 | | total cost of the parts for which charges are submitted. |
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134 | 134 | | (g) If a manufacturer or distributor supplies a part to a |
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135 | 135 | | dealer at no cost or at a reduced cost for use in a warranty or |
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136 | 136 | | recall repair, the manufacturer or distributor shall compensate the |
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137 | 137 | | dealer for the dealer's cost for the part, if any, plus an amount |
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138 | 138 | | equal to the dealer's prevailing retail parts markup, multiplied by |
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139 | 139 | | the fair wholesale value of the part. |
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140 | 140 | | (h) For purposes of Subsection (g), the fair wholesale value |
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141 | 141 | | of a part is the greater of: |
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142 | 142 | | (1) the amount the dealer paid for the part or a |
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143 | 143 | | substantially identical part if presently owned by the dealer; |
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144 | 144 | | (2) the cost of the part as shown in a current or |
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145 | 145 | | previously established price schedule of the manufacturer or |
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146 | 146 | | distributor; or |
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147 | 147 | | (3) the cost of a substantially identical part shown |
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148 | 148 | | in a current or previously established price schedule of the |
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149 | 149 | | manufacturer or distributor. |
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150 | 150 | | (i) A manufacturer or distributor shall compensate a dealer |
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151 | 151 | | in accordance with this subchapter if the dealer assists in or |
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152 | 152 | | performs an over-the-air or remote installation, change, repair, |
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153 | 153 | | update, or amendment to any part, system, accessory, or function. |
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154 | 154 | | Sec. 2301.403. ADJUSTMENT OF RATE FOR WARRANTY WORK [LABOR |
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155 | 155 | | RATE]. (a) A dealer may request an adjustment in the dealer's |
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156 | 156 | | warranty work [labor] rate. The request must be sent to the |
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157 | 157 | | manufacturer or distributor by certified mail, return receipt |
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158 | 158 | | requested, and must state the requested labor or parts rate and |
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159 | 159 | | include information reasonably necessary to enable the |
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160 | 160 | | manufacturer or distributor to adequately evaluate the request as |
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161 | 161 | | provided by this subchapter. |
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162 | 162 | | (b) Not later than the 60th day after the date of receipt of |
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163 | 163 | | a request under this section, the manufacturer or distributor shall |
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164 | 164 | | provide written notice to the requesting dealer of the approval, |
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165 | 165 | | reduction, claimed material inaccuracy, or disapproval of the |
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166 | 166 | | request. If the manufacturer or distributor fails to respond |
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167 | 167 | | before the 60th day after the date the request is received, the |
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168 | 168 | | submitted rate shall take effect on the 60th day after the date the |
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169 | 169 | | manufacturer or distributor receives the request. If the request |
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170 | 170 | | is disapproved, reduced, or claimed to be materially inaccurate, |
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171 | 171 | | the manufacturer or distributor shall state the reasons for the |
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172 | 172 | | disapproval, reduction, or claimed material inaccuracy. The stated |
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173 | 173 | | reasons for disapproval, reduction, or claimed material inaccuracy |
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174 | 174 | | of the requested labor rate or parts markup must contain: |
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175 | 175 | | (1) an explanation of the reasons the request is |
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176 | 176 | | disapproved, reduced, or claimed to be materially inaccurate; |
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177 | 177 | | (2) evidence that substantiates each stated reason; |
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178 | 178 | | (3) if a material inaccuracy is alleged, a copy of the |
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179 | 179 | | calculations used by the manufacturer or distributor demonstrating |
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180 | 180 | | a material inaccuracy; and |
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181 | 181 | | (4) a proposed adjusted labor or parts rate, as |
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182 | 182 | | applicable. |
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183 | 183 | | (c) A requesting dealer may file a protest with the board if |
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184 | 184 | | the manufacturer or distributor[: |
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185 | 185 | | [(1)] disapproves or reduces a dealer's request or |
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186 | 186 | | claims the request is materially inaccurate[; or |
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187 | 187 | | [(2) fails to respond within the time required by this |
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188 | 188 | | section]. |
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189 | 189 | | (d) After a protest is filed, the board may uphold the |
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190 | 190 | | manufacturer's or distributor's decision only if the manufacturer |
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191 | 191 | | or distributor proves by a preponderance of the evidence that the |
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192 | 192 | | disapproval, reduction, or claimed material inaccuracy of the |
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193 | 193 | | request [or failure to respond] was reasonable. |
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194 | 194 | | (e) If the board does not determine that the disapproval, |
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195 | 195 | | reduction, or claimed material inaccuracy of the request [or |
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196 | 196 | | failure to respond] was reasonable, the board shall order the |
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197 | 197 | | requested rate into effect as of the 60th day after the receipt of |
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198 | 198 | | the request by the manufacturer or distributor. |
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199 | 199 | | (f) Except by agreement of the parties, a warranty labor |
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200 | 200 | | rate or warranty parts rate established under this subchapter may |
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201 | 201 | | not be adjusted more often than once a year. |
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202 | 202 | | Sec. 2301.404. TIME FOR PAYMENT. (a) A manufacturer or |
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203 | 203 | | distributor shall pay a dealer's claim for reimbursement for |
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204 | 204 | | warranty work, recall work, or dealer preparation and delivery work |
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205 | 205 | | not later than the 30th day after the date of approval of the claim. |
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206 | 206 | | (b) A claim that is not disapproved before the 31st day |
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207 | 207 | | after the date of receipt is considered approved. |
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208 | 208 | | (c) If a claim is disapproved, the manufacturer or |
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209 | 209 | | distributor shall provide the dealer written notice explaining [of] |
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210 | 210 | | the reasons for the disapproval. |
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211 | 211 | | (d) A controversy regarding the payment of a claim under |
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212 | 212 | | this subchapter or compliance with the provisions of this |
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213 | 213 | | subchapter shall be resolved in accordance with Subchapter Q. |
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214 | 214 | | Sec. 2301.405. CHARGE BACK TO DEALER. (a) A manufacturer |
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215 | 215 | | or distributor may not charge back to a dealer money paid by the |
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216 | 216 | | manufacturer or distributor to satisfy a claim approved and paid |
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217 | 217 | | under this chapter [subchapter] unless the manufacturer or |
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218 | 218 | | distributor shows that: |
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219 | 219 | | (1) the claim was false or fraudulent; |
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220 | 220 | | (2) repair work was not properly performed or was |
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221 | 221 | | unnecessary to correct a defective condition; or |
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222 | 222 | | (3) the dealer who made the claim failed to |
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223 | 223 | | substantiate the claim as provided by the manufacturer's or |
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224 | 224 | | distributor's requirements that were enforceable under Section |
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225 | 225 | | 2301.401 at the time the claim was filed. |
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226 | 226 | | (b) A manufacturer or distributor may not audit a claim |
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227 | 227 | | filed under this chapter [subchapter] after the first anniversary |
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228 | 228 | | of the date the claim is submitted unless the manufacturer or |
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229 | 229 | | distributor has reasonable grounds to suspect that the claim was |
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230 | 230 | | fraudulent. |
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231 | 231 | | Sec. 2301.406. PROHIBITED REQUIREMENTS FOR PAYMENT. (a) A |
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232 | 232 | | manufacturer or distributor may not require, as a prerequisite to |
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233 | 233 | | the payment of a claim for reimbursement, that a dealer file a |
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234 | 234 | | statement of actual time spent in performance of labor, unless |
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235 | 235 | | actual time is the basis for reimbursement. |
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236 | 236 | | (b) A manufacturer or distributor may not recover or attempt |
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237 | 237 | | to recover any portion of the compensation due to a dealer for |
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238 | 238 | | warranty, recall, or preparation and delivery work by reducing the |
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239 | 239 | | amount due by a separate charge, surcharge, like charge, other |
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240 | 240 | | charge, supplemental charge, or reduction in return reserve |
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241 | 241 | | allowance to the wholesale price paid by the dealer to the |
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242 | 242 | | manufacturer or distributor for any product, including motor |
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243 | 243 | | vehicles and parts. This subsection does not prohibit a |
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244 | 244 | | manufacturer or distributor from increasing prices for a vehicle or |
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245 | 245 | | part in the normal course of business. |
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246 | 246 | | (c) A manufacturer or distributor may not establish or |
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247 | 247 | | implement a special part number for a part used in warranty, recall, |
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248 | 248 | | or preparation and delivery work if the result is lower |
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249 | 249 | | compensation to the dealer than as calculated under Section |
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250 | 250 | | 2301.402. |
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251 | 251 | | SECTION 3. The changes in law made by this Act apply only to |
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252 | 252 | | warranty, recall, or preparation and delivery work under Subchapter |
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253 | 253 | | I, Chapter 2301, Occupations Code, as amended by this Act, |
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254 | 254 | | commenced on or after the effective date of this Act. Warranty, |
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255 | 255 | | recall, or preparation and delivery work commenced before the |
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256 | 256 | | effective date of this Act is governed by the law in effect on the |
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257 | 257 | | date the work was commenced, and the former law is continued in |
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258 | 258 | | effect for that purpose. |
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259 | 259 | | SECTION 4. This Act takes effect September 1, 2023. |
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