89R1891 CJD-F By: Perez of Harris H.B. No. 345 A BILL TO BE ENTITLED AN ACT relating to an appraisal process for disputed losses under residential property insurance policies. BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: SECTION 1. Subtitle D, Title 10, Insurance Code, is amended by adding Chapter 2009 to read as follows: CHAPTER 2009. APPRAISAL PROCESS FOR RESIDENTIAL PROPERTY INSURANCE SUBCHAPTER A. GENERAL PROVISIONS Sec. 2009.001. APPLICABILITY OF CHAPTER. (a) This chapter applies only to an insurer writing a residential property insurance policy, including: (1) a capital stock insurance company; (2) a mutual insurance company; (3) a county mutual insurance company; (4) a Lloyd's plan; (5) a reciprocal or interinsurance exchange; (6) a farm mutual insurance company; (7) an eligible surplus lines insurer if this state is the insured's home state as defined by Section 981.002; and (8) the FAIR Plan Association. (b) This chapter does not apply to: (1) the Texas Windstorm Insurance Association; or (2) a commercial insurance policy. Sec. 2009.002. RULES. The commissioner may adopt rules necessary to implement this chapter. Sec. 2009.003. REQUIRED POLICY PROVISION: APPRAISAL PROCESS. (a) Any appraisal provision contained in an insurance policy described by Section 2009.001 must comply with this chapter. (b) The requirements of this chapter control over terms of an insurance policy and other law only with respect to the specific issues addressed in this chapter. All other terms and conditions of the appraisal process remain subject to the terms of the insurance policy and applicable law. (c) The provisions of this chapter are not the sole provisions that may be included in an appraisal process provided in an insurance policy. Subject to any other provision of law, a policy may include any other provision not in direct conflict with this chapter. (d) This chapter does not alter or provide an exception to the prompt payment of claims deadlines under Subchapter B, Chapter 542. SUBCHAPTER B. APPRAISAL PROCESS Sec. 2009.051. APPRAISAL DEMAND. (a) If the policyholder and insurer fail to agree to the amount of loss covered by the policy, the policyholder or insurer may provide a written demand for appraisal to the other party. (b) The policyholder may not demand appraisal after the policyholder files a lawsuit asserting the claim that is the basis for the appraisal demand. (c) The insurer may not demand appraisal after filing the insurer's original answer to the lawsuit. (d) The insurer may incorporate a demand for appraisal with the insurer's original answer to the lawsuit. (e) If the policyholder files a lawsuit and the insurer subsequently demands appraisal, the lawsuit may be abated until the appraisal process is complete, provided that the insurer has not: (1) denied the claim; or (2) reserved the right to dispute coverage following the appraisal process. Sec. 2009.052. SELECTION OF APPRAISERS. Not later than the 20th day after the date an appraisal demand is provided under Section 2009.051, the policyholder and insurer shall each: (1) select a competent and impartial appraiser; and (2) provide written notice to the other party of the appraiser's identity. Sec. 2009.053. APPRAISAL OF LOSS BY APPRAISERS; SELECTION OF UMPIRE. (a) The appraisers shall appraise the loss that is the subject of the appraisal not later than the 30th day after the date both the policyholder and insurer have complied with Section 2009.052. (b) The appraisers may extend the deadline described by Subsection (a) for a period not to exceed 30 days on written agreement by the appraisers, policyholder, and insurer. (c) If the appraisers agree on the amount of loss: (1) the appraisers shall issue their award and provide written notice of the award to the policyholder and insurer; and (2) the agreed amount as stated in the appraisal award is the amount of loss. (d) If the appraisers fail to agree on the amount of loss, the appraisers shall select a competent and impartial umpire. If the appraisers do not agree on an umpire after the 20th day after the deadline for the appraisers to determine the amount of loss under this section, the umpire must be selected: (1) by a policy provision, if applicable, that provides for the method of selecting an umpire; or (2) on written request by either party to a court described by Subsection (e). (e) A policy provision may provide that a competent and impartial umpire may be selected by a judge of a district court, county court at law, or constitutional county court in the county in which the policyholder resides or where the property is located. (f) A party requesting court appointment of an umpire must provide the other party with 10 days' written notice of the intent to submit the request. The appointment may not be made on an ex parte basis without both parties having an opportunity to appear before the court. (g) After the umpire is selected under Subsection (d) or (e), each appraiser shall provide written notice to the umpire and the other appraiser that includes: (1) the appraiser's determination as to the amount of loss; (2) any supporting documentation; and (3) an itemized list of the disputed differences between the appraisers regarding the amount of loss. Sec. 2009.054. AMOUNT OF LOSS DETERMINATION BY UMPIRE. (a) The umpire shall determine the amount of loss by selecting: (1) one of the amounts of loss submitted to the umpire; or (2) an amount in between the two amounts submitted to the umpire. (b) The umpire must select an amount under Subsection (a) not later than the 30th day after the date the umpire receives the submissions of both appraisers. (c) The umpire may extend the deadline described by Subsection (b) for a period not to exceed 30 days on written agreement of the appraisers, policyholder, and insurer. (d) On deciding on the amount of loss, the umpire shall issue a written appraisal award that: (1) states the amount of loss; and (2) is signed by the umpire and at least one appraiser. (e) The umpire may not alter any valuation or any portion of the amount of loss on which the appraisers agree. (f) An appraisal award issued under Subsection (d) does not prevent either party from pursuing all other rights under the policy or law. Sec. 2009.055. APPRAISAL EXPENSES; TERMINATION OF APPRAISAL PROCESS. (a) The policyholder and insurer shall equally divide and pay the umpire's expenses, as applicable, and all other appraisal expenses, except that each party shall pay their own appraiser. (b) If a party's appraiser materially fails to comply with the deadlines under this chapter and the other party makes a good faith effort to address the failure and continue the appraisal process, the other party may terminate the appraisal process and seek recovery of the party's reasonable hourly appraiser expenses incurred in the appraisal process. (c) If the umpire materially fails to comply with the deadlines under this chapter after making a good faith effort to address the failure and continue the appraisal process, the policyholder, the insurer, or both may terminate the appraisal process and seek recovery of their reasonable hourly appraiser expenses from the umpire. (d) If an appraisal process is terminated under Subsection (b), the party employing the noncompliant appraiser may not invoke the appraisal process for the dispute at issue. However, the other party may invoke the appraisal process for the dispute at issue. (e) If an appraisal process is terminated under Subsection (c), the policyholder or the insurer may invoke the appraisal process for the dispute at issue. (f) The appraisers for the policyholder and the insurer and the umpire must be paid on an hourly or flat-fee basis, using a reasonable hourly rate and based on the estimated number of hours reasonably necessary to complete the appraisal process. The appraisers for the policyholder and insurer may not be paid on any basis other than an hourly or flat-fee basis, including a contingent or success basis. Sec. 2009.056. EFFECT OF APPRAISAL. (a) The appraisal does not affect any applicable policy terms. (b) The amount of loss determined by the appraisal process under this chapter is binding as to the policyholder and the insurer. The use of the process is not a condition precedent to bringing an action for a violation of this code, for a breach of contract, or for any other common-law or statutory remedy. Sec. 2009.057. EXTENSION OF DEADLINES. If the disputed loss is the result of a weather-related catastrophe or major natural disaster, as defined by the commissioner, the appraisal deadlines imposed under Sections 2009.052 and 2009.053(a) and (b) are extended for an additional 30 days. SECTION 2. (a) Chapter 2009, Insurance Code, as added by this Act, applies only to an insurance policy delivered, issued for delivery, or renewed on or after January 1, 2026. (b) An insurance policy form providing for an appraisal process that is in use on September 1, 2025, and otherwise compliant with Chapter 2009, Insurance Code, as added by this Act, is not required to be filed with the Texas Department of Insurance as a consequence of this Act. SECTION 3. This Act takes effect September 1, 2025.