Texas 2025 - 89th Regular

Texas House Bill HB3863 Compare Versions

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11 89R6276 SCF-F
22 By: Canales H.B. No. 3863
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77 A BILL TO BE ENTITLED
88 AN ACT
99 relating to claims payments to health care providers by health
1010 maintenance organizations, preferred provider benefit plans, or
1111 managed care organizations.
1212 BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS:
1313 SECTION 1. Section 540.0265, Government Code, as effective
1414 April 1, 2025, is amended to read as follows:
1515 Sec. 540.0265. PROMPT PAYMENT OF CLAIMS. (a) A contract to
1616 which this subchapter applies must require the contracting Medicaid
1717 managed care organization to pay a physician or provider for health
1818 care services provided to a recipient under a Medicaid managed care
1919 plan on any claim for payment the organization receives with
2020 documentation reasonably necessary for the organization to process
2121 the claim[:
2222 [(1)] not later than:
2323 (1) [(A)] the 10th day after the date the organization
2424 receives the claim if the claim relates to services a nursing
2525 facility, intermediate care facility, or group home provided; and
2626 (2) [(B)] the 30th day after the date the organization
2727 receives the claim if the claim [relates to the provision of
2828 long-term services and supports not subject to Paragraph (A); and
2929 [(C) the 45th day after the date the organization
3030 receives the claim if the claim] is not subject to Subdivision (1)
3131 [Paragraph (A) or (B); or
3232 [(2) within a period, not to exceed 60 days, specified
3333 by a written agreement between the physician or provider and the
3434 organization].
3535 (b) A contract to which this subchapter applies must require
3636 the contracting Medicaid managed care organization to demonstrate
3737 to the commission that the organization pays claims relating to the
3838 provision of long-term services and supports other than those
3939 described by Subsection (a)(1) [described by Subsection (a)(1)(B)]
4040 on average not later than the 21st day after the date the
4141 organization receives the claim.
4242 (c) A contract to which this subchapter applies must
4343 prohibit the contracting Medicaid managed care organization from
4444 requiring a physician or provider to accept a claim payment in the
4545 form of a virtual credit card or any other payment method with
4646 respect to which a fee, including a processing fee, administrative
4747 fee, percentage amount, or dollar amount, is assessed to receive
4848 the payment. A nominal fee assessed by the physician's or provider's
4949 bank to receive an electronic funds transfer is not considered to be
5050 a prohibited fee for purposes of this subsection.
5151 SECTION 2. Section 540.0267(a), Government Code, as
5252 effective April 1, 2025, is amended to read as follows:
5353 (a) A contract to which this subchapter applies must require
5454 the contracting Medicaid managed care organization to develop,
5555 implement, and maintain a system for tracking and resolving
5656 provider appeals related to claims payment. The system must
5757 include a process that requires:
5858 (1) a tracking mechanism to document the status and
5959 final disposition of each provider's claims payment appeal;
6060 (2) contracting with physicians who are not network
6161 providers and who are of the same or related specialty as the
6262 appealing physician to resolve claims disputes that:
6363 (A) relate to denial on the basis of medical
6464 necessity; and
6565 (B) remain unresolved after a provider appeal;
6666 (3) the determination of the physician resolving the
6767 dispute to be binding on the organization and provider; and
6868 (4) the organization to allow a provider to initiate
6969 an appeal of a claim that relates to the provision of long-term
7070 services and supports other than those described by Section
7171 540.0265(a)(1) and that has not been paid before the time
7272 prescribed by Section 540.0265(a)(2) [540.0265(a)(1)(B)].
7373 SECTION 3. Section 843.338, Insurance Code, is amended to
7474 read as follows:
7575 Sec. 843.338. DEADLINE FOR ACTION ON CLEAN CLAIMS. Except
7676 as provided by Sections 843.3385 and 843.339, not later than the
7777 [45th day after the date on which a health maintenance organization
7878 receives a clean claim from a participating physician or provider
7979 in a nonelectronic format or the] 30th day after the date the health
8080 maintenance organization receives a clean claim from a
8181 participating physician or provider [that is electronically
8282 submitted], the health maintenance organization shall make a
8383 determination of whether the claim is payable and:
8484 (1) if the health maintenance organization determines
8585 the entire claim is payable, pay the total amount of the claim in
8686 accordance with the contract between the physician or provider and
8787 the health maintenance organization;
8888 (2) if the health maintenance organization determines
8989 a portion of the claim is payable, pay the portion of the claim that
9090 is not in dispute and notify the physician or provider in writing
9191 why the remaining portion of the claim will not be paid; or
9292 (3) if the health maintenance organization determines
9393 that the claim is not payable, notify the physician or provider in
9494 writing why the claim will not be paid.
9595 SECTION 4. Section 843.340(a), Insurance Code, is amended
9696 to read as follows:
9797 (a) Except as provided by Section 843.3385, if a health
9898 maintenance organization intends to audit a claim submitted by a
9999 participating physician or provider, the health maintenance
100100 organization shall pay the charges submitted at 100 percent of the
101101 contracted rate on the claim not later than the 30th day after the
102102 date the health maintenance organization receives the clean claim
103103 from the participating physician or provider [if submitted
104104 electronically or if submitted nonelectronically not later than the
105105 45th day after the date on which the health maintenance
106106 organization receives the clean claim from a participating
107107 physician or provider]. The health maintenance organization shall
108108 clearly indicate on the explanation of payment statement in the
109109 manner prescribed by the commissioner by rule that the clean claim
110110 is being paid at 100 percent of the contracted rate, subject to
111111 completion of the audit.
112112 SECTION 5. Sections 843.342(b) and (e), Insurance Code, are
113113 amended to read as follows:
114114 (b) If the claim is paid on or after the 31st [46th] day and
115115 before the 91st day after the date the health maintenance
116116 organization is required to make a determination or adjudication of
117117 the claim, the health maintenance organization shall pay a penalty
118118 in the amount of the lesser of:
119119 (1) 100 percent of the difference between the billed
120120 charges, as submitted on the claim, and the contracted rate; or
121121 (2) $200,000.
122122 (e) If the balance of the claim is paid on or after the 31st
123123 [46th] day and before the 91st day after the date the health
124124 maintenance organization is required to make a determination or
125125 adjudication of the claim, the health maintenance organization
126126 shall pay a penalty on the balance of the claim in the amount of the
127127 lesser of:
128128 (1) 100 percent of the underpaid amount; or
129129 (2) $200,000.
130130 SECTION 6. Section 843.346, Insurance Code, is amended to
131131 read as follows:
132132 Sec. 843.346. PAYMENT OF CLAIMS. (a) Except as provided by
133133 this subchapter, a health maintenance organization shall pay a
134134 physician or provider for health care services and benefits
135135 provided to an enrollee not later than[:
136136 [(1)] the 30th [45th] day after the date on which a
137137 claim for payment is received with the documentation reasonably
138138 necessary to process the claim[; or
139139 [(2) if applicable, within the number of calendar days
140140 specified by written agreement between the physician or provider
141141 and the health maintenance organization].
142142 (b) A health maintenance organization may not require a
143143 physician or provider to accept a claim payment in the form of a
144144 virtual credit card or any other payment method with respect to
145145 which a fee, including a processing fee, administrative fee,
146146 percentage amount, or dollar amount, is assessed to receive the
147147 payment. A nominal fee assessed by the physician's or provider's
148148 bank to receive an electronic funds transfer is not considered to be
149149 a prohibited fee for purposes of this subsection.
150150 SECTION 7. Section 1301.0053(a), Insurance Code, is amended
151151 to read as follows:
152152 (a) If an out-of-network provider provides emergency care
153153 as defined by Section 1301.155 or post-emergency stabilization care
154154 to an enrollee in an exclusive provider benefit plan, the issuer of
155155 the plan shall reimburse the out-of-network provider at the usual
156156 and customary rate or at a rate agreed to by the issuer and the
157157 out-of-network provider for the provision of the services and any
158158 supply related to those services. The insurer shall make a payment
159159 required by this subsection directly to the provider not later
160160 than[, as applicable:
161161 [(1)] the 30th day after the date the insurer receives
162162 a [an electronic] clean claim as defined by Section 1301.101 for
163163 those services that includes all information necessary for the
164164 insurer to pay the claim[; or
165165 [(2) the 45th day after the date the insurer receives a
166166 nonelectronic clean claim as defined by Section 1301.101 for those
167167 services that includes all information necessary for the insurer to
168168 pay the claim].
169169 SECTION 8. Section 1301.064, Insurance Code, is amended to
170170 read as follows:
171171 Sec. 1301.064. CONTRACT PROVISIONS RELATING TO PAYMENT OF
172172 CLAIMS. Subject to Subchapter C, a preferred provider contract
173173 must provide for payment to a physician or health care provider for
174174 health care services and benefits provided to an insured under the
175175 contract and to which the insured is entitled under the terms of the
176176 contract not later than[:
177177 [(1)] the 30th [45th] day after the date on which a
178178 claim for payment is received with the documentation reasonably
179179 necessary to process the claim[; or
180180 [(2) if applicable, within the number of calendar days
181181 specified by written agreement between the physician or health care
182182 provider and the insurer].
183183 SECTION 9. Section 1301.103, Insurance Code, is amended to
184184 read as follows:
185185 Sec. 1301.103. DEADLINE FOR ACTION ON CLEAN CLAIMS. Except
186186 as provided by Sections 1301.104 and 1301.1054, not later than the
187187 [45th day after the date an insurer receives a clean claim from a
188188 preferred provider in a nonelectronic format or the] 30th day after
189189 the date an insurer receives a clean claim from a preferred provider
190190 [that is electronically submitted], the insurer shall make a
191191 determination of whether the claim is payable and:
192192 (1) if the insurer determines the entire claim is
193193 payable, pay the total amount of the claim in accordance with the
194194 contract between the preferred provider and the insurer;
195195 (2) if the insurer determines a portion of the claim is
196196 payable, pay the portion of the claim that is not in dispute and
197197 notify the preferred provider in writing why the remaining portion
198198 of the claim will not be paid; or
199199 (3) if the insurer determines that the claim is not
200200 payable, notify the preferred provider in writing why the claim
201201 will not be paid.
202202 SECTION 10. Section 1301.105(a), Insurance Code, is amended
203203 to read as follows:
204204 (a) Except as provided by Section 1301.1054, an insurer that
205205 intends to audit a claim submitted by a preferred provider shall pay
206206 the charges submitted at 100 percent of the contracted rate on the
207207 claim not later than[:
208208 [(1)] the 30th day after the date the insurer receives
209209 the clean claim from the preferred provider [if the claim is
210210 submitted electronically; or
211211 [(2) the 45th day after the date the insurer receives
212212 the clean claim from the preferred provider if the claim is
213213 submitted nonelectronically].
214214 SECTION 11. Sections 1301.137(b) and (e), Insurance Code,
215215 are amended to read as follows:
216216 (b) If the claim is paid on or after the 31st [46th] day and
217217 before the 91st day after the date the insurer is required to make a
218218 determination or adjudication of the claim, the insurer shall pay a
219219 penalty in the amount of the lesser of:
220220 (1) 100 percent of the difference between the billed
221221 charges, as submitted on the claim, and the contracted rate; or
222222 (2) $200,000.
223223 (e) If the balance of the claim is paid on or after the 31st
224224 [46th] day and before the 91st day after the date the insurer is
225225 required to make a determination or adjudication of the claim, the
226226 insurer shall pay a penalty on the balance of the claim in the
227227 amount of the lesser of:
228228 (1) 100 percent of the underpaid amount; or
229229 (2) $200,000.
230230 SECTION 12. Subchapter C-1, Chapter 1301, Insurance Code,
231231 is amended by adding Section 1301.141 to read as follows:
232232 Sec. 1301.141. FORM OF CLAIM PAYMENTS. An insurer may not
233233 require a physician or health care provider to accept a claim
234234 payment in the form of a virtual credit card or any other payment
235235 method with respect to which a fee, including a processing fee,
236236 administrative fee, percentage amount, or dollar amount, is
237237 assessed to receive the payment. A nominal fee assessed by the
238238 physician's or provider's bank to receive an electronic funds
239239 transfer is not considered to be a prohibited fee for purposes of
240240 this subsection.
241241 SECTION 13. Section 1301.155(c), Insurance Code, is amended
242242 to read as follows:
243243 (c) For emergency care subject to this section or a supply
244244 related to that care, an insurer shall make a payment required by
245245 this section directly to the out-of-network provider not later
246246 than[, as applicable:
247247 [(1)] the 30th day after the date the insurer receives
248248 a [an electronic] clean claim as defined by Section 1301.101 for
249249 those services that includes all information necessary for the
250250 insurer to pay the claim[; or
251251 [(2) the 45th day after the date the insurer receives a
252252 nonelectronic clean claim as defined by Section 1301.101 for those
253253 services that includes all information necessary for the insurer to
254254 pay the claim].
255255 SECTION 14. Section 1301.164(b), Insurance Code, is amended
256256 to read as follows:
257257 (b) Except as provided by Subsection (d), an insurer shall
258258 pay for a covered medical care or health care service performed for
259259 or a covered supply related to that service provided to an insured
260260 by an out-of-network provider who is a facility-based provider at
261261 the usual and customary rate or at an agreed rate if the provider
262262 performed the service at a health care facility that is a preferred
263263 provider. The insurer shall make a payment required by this
264264 subsection directly to the provider not later than[, as applicable:
265265 [(1)] the 30th day after the date the insurer receives
266266 a [an electronic] clean claim as defined by Section 1301.101 for
267267 those services that includes all information necessary for the
268268 insurer to pay the claim[; or
269269 [(2) the 45th day after the date the insurer receives a
270270 nonelectronic clean claim as defined by Section 1301.101 for those
271271 services that includes all information necessary for the insurer to
272272 pay the claim].
273273 SECTION 15. Section 1301.165(b), Insurance Code, is amended
274274 to read as follows:
275275 (b) Except as provided by Subsection (d), an insurer shall
276276 pay for a covered medical care or health care service performed by
277277 or a covered supply related to that service provided to an insured
278278 by an out-of-network provider who is a diagnostic imaging provider
279279 or laboratory service provider at the usual and customary rate or at
280280 an agreed rate if the provider performed the service in connection
281281 with a medical care or health care service performed by a preferred
282282 provider. The insurer shall make a payment required by this
283283 subsection directly to the provider not later than[, as applicable:
284284 [(1)] the 30th day after the date the insurer receives a
285285 [an electronic] clean claim as defined by Section 1301.101 for
286286 those services that includes all information necessary for the
287287 insurer to pay the claim[; or
288288 [(2) the 45th day after the date the insurer receives a
289289 nonelectronic clean claim as defined by Section 1301.101 for those
290290 services that includes all information necessary for the insurer to
291291 pay the claim].
292292 SECTION 16. Section 1301.166(d), Insurance Code, is amended
293293 to read as follows:
294294 (d) The insurer shall make a payment required by this
295295 section directly to the provider not later than[, as applicable:
296296 [(1)] the 30th day after the date the insurer receives
297297 a [an electronic] clean claim as defined by Section 1301.101 for
298298 those services that includes all information necessary for the
299299 insurer to pay the claim[; or
300300 [(2) the 45th day after the date the insurer receives a
301301 nonelectronic clean claim as defined by Section 1301.101 for those
302302 services that includes all information necessary for the insurer to
303303 pay the claim].
304304 SECTION 17. (a) Sections 540.0265 and 540.0267,
305305 Government Code, as amended by this Act, apply only to a contract
306306 entered into on or after the effective date of this Act. A contract
307307 entered into before the effective date of this Act is governed by
308308 the law as it existed immediately before the effective date of this
309309 Act, and that law is continued in effect for that purpose.
310310 (b) Except as provided by Subsection (c) of this section,
311311 the changes in law made by this Act to Chapters 843 and 1301,
312312 Insurance Code, apply only to a claim submitted on or after the
313313 effective date of this Act. A claim submitted before the effective
314314 date of this Act is governed by the law as it existed immediately
315315 before the effective date of this Act, and that law is continued in
316316 effect for that purpose.
317317 (c) With respect to a claim submitted under a contract with
318318 a health maintenance organization or insurer, the changes in law
319319 made by this Act to Chapters 843 and 1301, Insurance Code, apply
320320 only to a claim submitted under a contract entered into on or after
321321 the effective date of this Act. A claim submitted under a contract
322322 entered into before the effective date of this Act is governed by
323323 the law as it existed immediately before the effective date of this
324324 Act, and that law is continued in effect for that purpose.
325325 SECTION 18. If before implementing any provision of this
326326 Act a state agency determines that a waiver or authorization from a
327327 federal agency is necessary for implementation of that provision,
328328 the agency affected by the provision shall request the waiver or
329329 authorization and may delay implementing that provision until the
330330 waiver or authorization is granted.
331331 SECTION 19. This Act takes effect September 1, 2025.