1 | 1 | | 89R6276 SCF-F |
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2 | 2 | | By: Canales H.B. No. 3863 |
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3 | 3 | | |
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4 | 4 | | |
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5 | 5 | | |
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6 | 6 | | |
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7 | 7 | | A BILL TO BE ENTITLED |
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8 | 8 | | AN ACT |
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9 | 9 | | relating to claims payments to health care providers by health |
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10 | 10 | | maintenance organizations, preferred provider benefit plans, or |
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11 | 11 | | managed care organizations. |
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12 | 12 | | BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: |
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13 | 13 | | SECTION 1. Section 540.0265, Government Code, as effective |
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14 | 14 | | April 1, 2025, is amended to read as follows: |
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15 | 15 | | Sec. 540.0265. PROMPT PAYMENT OF CLAIMS. (a) A contract to |
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16 | 16 | | which this subchapter applies must require the contracting Medicaid |
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17 | 17 | | managed care organization to pay a physician or provider for health |
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18 | 18 | | care services provided to a recipient under a Medicaid managed care |
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19 | 19 | | plan on any claim for payment the organization receives with |
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20 | 20 | | documentation reasonably necessary for the organization to process |
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21 | 21 | | the claim[: |
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22 | 22 | | [(1)] not later than: |
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23 | 23 | | (1) [(A)] the 10th day after the date the organization |
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24 | 24 | | receives the claim if the claim relates to services a nursing |
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25 | 25 | | facility, intermediate care facility, or group home provided; and |
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26 | 26 | | (2) [(B)] the 30th day after the date the organization |
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27 | 27 | | receives the claim if the claim [relates to the provision of |
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28 | 28 | | long-term services and supports not subject to Paragraph (A); and |
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29 | 29 | | [(C) the 45th day after the date the organization |
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30 | 30 | | receives the claim if the claim] is not subject to Subdivision (1) |
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31 | 31 | | [Paragraph (A) or (B); or |
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32 | 32 | | [(2) within a period, not to exceed 60 days, specified |
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33 | 33 | | by a written agreement between the physician or provider and the |
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34 | 34 | | organization]. |
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35 | 35 | | (b) A contract to which this subchapter applies must require |
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36 | 36 | | the contracting Medicaid managed care organization to demonstrate |
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37 | 37 | | to the commission that the organization pays claims relating to the |
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38 | 38 | | provision of long-term services and supports other than those |
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39 | 39 | | described by Subsection (a)(1) [described by Subsection (a)(1)(B)] |
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40 | 40 | | on average not later than the 21st day after the date the |
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41 | 41 | | organization receives the claim. |
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42 | 42 | | (c) A contract to which this subchapter applies must |
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43 | 43 | | prohibit the contracting Medicaid managed care organization from |
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44 | 44 | | requiring a physician or provider to accept a claim payment in the |
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45 | 45 | | form of a virtual credit card or any other payment method with |
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46 | 46 | | respect to which a fee, including a processing fee, administrative |
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47 | 47 | | fee, percentage amount, or dollar amount, is assessed to receive |
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48 | 48 | | the payment. A nominal fee assessed by the physician's or provider's |
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49 | 49 | | bank to receive an electronic funds transfer is not considered to be |
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50 | 50 | | a prohibited fee for purposes of this subsection. |
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51 | 51 | | SECTION 2. Section 540.0267(a), Government Code, as |
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52 | 52 | | effective April 1, 2025, is amended to read as follows: |
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53 | 53 | | (a) A contract to which this subchapter applies must require |
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54 | 54 | | the contracting Medicaid managed care organization to develop, |
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55 | 55 | | implement, and maintain a system for tracking and resolving |
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56 | 56 | | provider appeals related to claims payment. The system must |
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57 | 57 | | include a process that requires: |
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58 | 58 | | (1) a tracking mechanism to document the status and |
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59 | 59 | | final disposition of each provider's claims payment appeal; |
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60 | 60 | | (2) contracting with physicians who are not network |
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61 | 61 | | providers and who are of the same or related specialty as the |
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62 | 62 | | appealing physician to resolve claims disputes that: |
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63 | 63 | | (A) relate to denial on the basis of medical |
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64 | 64 | | necessity; and |
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65 | 65 | | (B) remain unresolved after a provider appeal; |
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66 | 66 | | (3) the determination of the physician resolving the |
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67 | 67 | | dispute to be binding on the organization and provider; and |
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68 | 68 | | (4) the organization to allow a provider to initiate |
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69 | 69 | | an appeal of a claim that relates to the provision of long-term |
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70 | 70 | | services and supports other than those described by Section |
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71 | 71 | | 540.0265(a)(1) and that has not been paid before the time |
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72 | 72 | | prescribed by Section 540.0265(a)(2) [540.0265(a)(1)(B)]. |
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73 | 73 | | SECTION 3. Section 843.338, Insurance Code, is amended to |
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74 | 74 | | read as follows: |
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75 | 75 | | Sec. 843.338. DEADLINE FOR ACTION ON CLEAN CLAIMS. Except |
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76 | 76 | | as provided by Sections 843.3385 and 843.339, not later than the |
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77 | 77 | | [45th day after the date on which a health maintenance organization |
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78 | 78 | | receives a clean claim from a participating physician or provider |
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79 | 79 | | in a nonelectronic format or the] 30th day after the date the health |
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80 | 80 | | maintenance organization receives a clean claim from a |
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81 | 81 | | participating physician or provider [that is electronically |
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82 | 82 | | submitted], the health maintenance organization shall make a |
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83 | 83 | | determination of whether the claim is payable and: |
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84 | 84 | | (1) if the health maintenance organization determines |
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85 | 85 | | the entire claim is payable, pay the total amount of the claim in |
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86 | 86 | | accordance with the contract between the physician or provider and |
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87 | 87 | | the health maintenance organization; |
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88 | 88 | | (2) if the health maintenance organization determines |
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89 | 89 | | a portion of the claim is payable, pay the portion of the claim that |
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90 | 90 | | is not in dispute and notify the physician or provider in writing |
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91 | 91 | | why the remaining portion of the claim will not be paid; or |
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92 | 92 | | (3) if the health maintenance organization determines |
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93 | 93 | | that the claim is not payable, notify the physician or provider in |
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94 | 94 | | writing why the claim will not be paid. |
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95 | 95 | | SECTION 4. Section 843.340(a), Insurance Code, is amended |
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96 | 96 | | to read as follows: |
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97 | 97 | | (a) Except as provided by Section 843.3385, if a health |
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98 | 98 | | maintenance organization intends to audit a claim submitted by a |
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99 | 99 | | participating physician or provider, the health maintenance |
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100 | 100 | | organization shall pay the charges submitted at 100 percent of the |
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101 | 101 | | contracted rate on the claim not later than the 30th day after the |
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102 | 102 | | date the health maintenance organization receives the clean claim |
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103 | 103 | | from the participating physician or provider [if submitted |
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104 | 104 | | electronically or if submitted nonelectronically not later than the |
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105 | 105 | | 45th day after the date on which the health maintenance |
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106 | 106 | | organization receives the clean claim from a participating |
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107 | 107 | | physician or provider]. The health maintenance organization shall |
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108 | 108 | | clearly indicate on the explanation of payment statement in the |
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109 | 109 | | manner prescribed by the commissioner by rule that the clean claim |
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110 | 110 | | is being paid at 100 percent of the contracted rate, subject to |
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111 | 111 | | completion of the audit. |
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112 | 112 | | SECTION 5. Sections 843.342(b) and (e), Insurance Code, are |
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113 | 113 | | amended to read as follows: |
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114 | 114 | | (b) If the claim is paid on or after the 31st [46th] day and |
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115 | 115 | | before the 91st day after the date the health maintenance |
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116 | 116 | | organization is required to make a determination or adjudication of |
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117 | 117 | | the claim, the health maintenance organization shall pay a penalty |
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118 | 118 | | in the amount of the lesser of: |
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119 | 119 | | (1) 100 percent of the difference between the billed |
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120 | 120 | | charges, as submitted on the claim, and the contracted rate; or |
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121 | 121 | | (2) $200,000. |
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122 | 122 | | (e) If the balance of the claim is paid on or after the 31st |
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123 | 123 | | [46th] day and before the 91st day after the date the health |
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124 | 124 | | maintenance organization is required to make a determination or |
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125 | 125 | | adjudication of the claim, the health maintenance organization |
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126 | 126 | | shall pay a penalty on the balance of the claim in the amount of the |
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127 | 127 | | lesser of: |
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128 | 128 | | (1) 100 percent of the underpaid amount; or |
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129 | 129 | | (2) $200,000. |
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130 | 130 | | SECTION 6. Section 843.346, Insurance Code, is amended to |
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131 | 131 | | read as follows: |
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132 | 132 | | Sec. 843.346. PAYMENT OF CLAIMS. (a) Except as provided by |
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133 | 133 | | this subchapter, a health maintenance organization shall pay a |
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134 | 134 | | physician or provider for health care services and benefits |
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135 | 135 | | provided to an enrollee not later than[: |
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136 | 136 | | [(1)] the 30th [45th] day after the date on which a |
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137 | 137 | | claim for payment is received with the documentation reasonably |
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138 | 138 | | necessary to process the claim[; or |
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139 | 139 | | [(2) if applicable, within the number of calendar days |
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140 | 140 | | specified by written agreement between the physician or provider |
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141 | 141 | | and the health maintenance organization]. |
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142 | 142 | | (b) A health maintenance organization may not require a |
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143 | 143 | | physician or provider to accept a claim payment in the form of a |
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144 | 144 | | virtual credit card or any other payment method with respect to |
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145 | 145 | | which a fee, including a processing fee, administrative fee, |
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146 | 146 | | percentage amount, or dollar amount, is assessed to receive the |
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147 | 147 | | payment. A nominal fee assessed by the physician's or provider's |
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148 | 148 | | bank to receive an electronic funds transfer is not considered to be |
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149 | 149 | | a prohibited fee for purposes of this subsection. |
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150 | 150 | | SECTION 7. Section 1301.0053(a), Insurance Code, is amended |
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151 | 151 | | to read as follows: |
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152 | 152 | | (a) If an out-of-network provider provides emergency care |
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153 | 153 | | as defined by Section 1301.155 or post-emergency stabilization care |
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154 | 154 | | to an enrollee in an exclusive provider benefit plan, the issuer of |
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155 | 155 | | the plan shall reimburse the out-of-network provider at the usual |
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156 | 156 | | and customary rate or at a rate agreed to by the issuer and the |
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157 | 157 | | out-of-network provider for the provision of the services and any |
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158 | 158 | | supply related to those services. The insurer shall make a payment |
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159 | 159 | | required by this subsection directly to the provider not later |
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160 | 160 | | than[, as applicable: |
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161 | 161 | | [(1)] the 30th day after the date the insurer receives |
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162 | 162 | | a [an electronic] clean claim as defined by Section 1301.101 for |
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163 | 163 | | those services that includes all information necessary for the |
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164 | 164 | | insurer to pay the claim[; or |
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165 | 165 | | [(2) the 45th day after the date the insurer receives a |
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166 | 166 | | nonelectronic clean claim as defined by Section 1301.101 for those |
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167 | 167 | | services that includes all information necessary for the insurer to |
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168 | 168 | | pay the claim]. |
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169 | 169 | | SECTION 8. Section 1301.064, Insurance Code, is amended to |
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170 | 170 | | read as follows: |
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171 | 171 | | Sec. 1301.064. CONTRACT PROVISIONS RELATING TO PAYMENT OF |
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172 | 172 | | CLAIMS. Subject to Subchapter C, a preferred provider contract |
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173 | 173 | | must provide for payment to a physician or health care provider for |
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174 | 174 | | health care services and benefits provided to an insured under the |
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175 | 175 | | contract and to which the insured is entitled under the terms of the |
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176 | 176 | | contract not later than[: |
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177 | 177 | | [(1)] the 30th [45th] day after the date on which a |
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178 | 178 | | claim for payment is received with the documentation reasonably |
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179 | 179 | | necessary to process the claim[; or |
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180 | 180 | | [(2) if applicable, within the number of calendar days |
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181 | 181 | | specified by written agreement between the physician or health care |
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182 | 182 | | provider and the insurer]. |
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183 | 183 | | SECTION 9. Section 1301.103, Insurance Code, is amended to |
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184 | 184 | | read as follows: |
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185 | 185 | | Sec. 1301.103. DEADLINE FOR ACTION ON CLEAN CLAIMS. Except |
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186 | 186 | | as provided by Sections 1301.104 and 1301.1054, not later than the |
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187 | 187 | | [45th day after the date an insurer receives a clean claim from a |
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188 | 188 | | preferred provider in a nonelectronic format or the] 30th day after |
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189 | 189 | | the date an insurer receives a clean claim from a preferred provider |
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190 | 190 | | [that is electronically submitted], the insurer shall make a |
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191 | 191 | | determination of whether the claim is payable and: |
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192 | 192 | | (1) if the insurer determines the entire claim is |
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193 | 193 | | payable, pay the total amount of the claim in accordance with the |
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194 | 194 | | contract between the preferred provider and the insurer; |
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195 | 195 | | (2) if the insurer determines a portion of the claim is |
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196 | 196 | | payable, pay the portion of the claim that is not in dispute and |
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197 | 197 | | notify the preferred provider in writing why the remaining portion |
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198 | 198 | | of the claim will not be paid; or |
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199 | 199 | | (3) if the insurer determines that the claim is not |
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200 | 200 | | payable, notify the preferred provider in writing why the claim |
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201 | 201 | | will not be paid. |
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202 | 202 | | SECTION 10. Section 1301.105(a), Insurance Code, is amended |
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203 | 203 | | to read as follows: |
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204 | 204 | | (a) Except as provided by Section 1301.1054, an insurer that |
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205 | 205 | | intends to audit a claim submitted by a preferred provider shall pay |
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206 | 206 | | the charges submitted at 100 percent of the contracted rate on the |
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207 | 207 | | claim not later than[: |
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208 | 208 | | [(1)] the 30th day after the date the insurer receives |
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209 | 209 | | the clean claim from the preferred provider [if the claim is |
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210 | 210 | | submitted electronically; or |
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211 | 211 | | [(2) the 45th day after the date the insurer receives |
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212 | 212 | | the clean claim from the preferred provider if the claim is |
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213 | 213 | | submitted nonelectronically]. |
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214 | 214 | | SECTION 11. Sections 1301.137(b) and (e), Insurance Code, |
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215 | 215 | | are amended to read as follows: |
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216 | 216 | | (b) If the claim is paid on or after the 31st [46th] day and |
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217 | 217 | | before the 91st day after the date the insurer is required to make a |
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218 | 218 | | determination or adjudication of the claim, the insurer shall pay a |
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219 | 219 | | penalty in the amount of the lesser of: |
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220 | 220 | | (1) 100 percent of the difference between the billed |
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221 | 221 | | charges, as submitted on the claim, and the contracted rate; or |
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222 | 222 | | (2) $200,000. |
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223 | 223 | | (e) If the balance of the claim is paid on or after the 31st |
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224 | 224 | | [46th] day and before the 91st day after the date the insurer is |
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225 | 225 | | required to make a determination or adjudication of the claim, the |
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226 | 226 | | insurer shall pay a penalty on the balance of the claim in the |
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227 | 227 | | amount of the lesser of: |
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228 | 228 | | (1) 100 percent of the underpaid amount; or |
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229 | 229 | | (2) $200,000. |
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230 | 230 | | SECTION 12. Subchapter C-1, Chapter 1301, Insurance Code, |
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231 | 231 | | is amended by adding Section 1301.141 to read as follows: |
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232 | 232 | | Sec. 1301.141. FORM OF CLAIM PAYMENTS. An insurer may not |
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233 | 233 | | require a physician or health care provider to accept a claim |
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234 | 234 | | payment in the form of a virtual credit card or any other payment |
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235 | 235 | | method with respect to which a fee, including a processing fee, |
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236 | 236 | | administrative fee, percentage amount, or dollar amount, is |
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237 | 237 | | assessed to receive the payment. A nominal fee assessed by the |
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238 | 238 | | physician's or provider's bank to receive an electronic funds |
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239 | 239 | | transfer is not considered to be a prohibited fee for purposes of |
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240 | 240 | | this subsection. |
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241 | 241 | | SECTION 13. Section 1301.155(c), Insurance Code, is amended |
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242 | 242 | | to read as follows: |
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243 | 243 | | (c) For emergency care subject to this section or a supply |
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244 | 244 | | related to that care, an insurer shall make a payment required by |
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245 | 245 | | this section directly to the out-of-network provider not later |
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246 | 246 | | than[, as applicable: |
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247 | 247 | | [(1)] the 30th day after the date the insurer receives |
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248 | 248 | | a [an electronic] clean claim as defined by Section 1301.101 for |
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249 | 249 | | those services that includes all information necessary for the |
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250 | 250 | | insurer to pay the claim[; or |
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251 | 251 | | [(2) the 45th day after the date the insurer receives a |
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252 | 252 | | nonelectronic clean claim as defined by Section 1301.101 for those |
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253 | 253 | | services that includes all information necessary for the insurer to |
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254 | 254 | | pay the claim]. |
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255 | 255 | | SECTION 14. Section 1301.164(b), Insurance Code, is amended |
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256 | 256 | | to read as follows: |
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257 | 257 | | (b) Except as provided by Subsection (d), an insurer shall |
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258 | 258 | | pay for a covered medical care or health care service performed for |
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259 | 259 | | or a covered supply related to that service provided to an insured |
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260 | 260 | | by an out-of-network provider who is a facility-based provider at |
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261 | 261 | | the usual and customary rate or at an agreed rate if the provider |
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262 | 262 | | performed the service at a health care facility that is a preferred |
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263 | 263 | | provider. The insurer shall make a payment required by this |
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264 | 264 | | subsection directly to the provider not later than[, as applicable: |
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265 | 265 | | [(1)] the 30th day after the date the insurer receives |
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266 | 266 | | a [an electronic] clean claim as defined by Section 1301.101 for |
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267 | 267 | | those services that includes all information necessary for the |
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268 | 268 | | insurer to pay the claim[; or |
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269 | 269 | | [(2) the 45th day after the date the insurer receives a |
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270 | 270 | | nonelectronic clean claim as defined by Section 1301.101 for those |
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271 | 271 | | services that includes all information necessary for the insurer to |
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272 | 272 | | pay the claim]. |
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273 | 273 | | SECTION 15. Section 1301.165(b), Insurance Code, is amended |
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274 | 274 | | to read as follows: |
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275 | 275 | | (b) Except as provided by Subsection (d), an insurer shall |
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276 | 276 | | pay for a covered medical care or health care service performed by |
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277 | 277 | | or a covered supply related to that service provided to an insured |
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278 | 278 | | by an out-of-network provider who is a diagnostic imaging provider |
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279 | 279 | | or laboratory service provider at the usual and customary rate or at |
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280 | 280 | | an agreed rate if the provider performed the service in connection |
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281 | 281 | | with a medical care or health care service performed by a preferred |
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282 | 282 | | provider. The insurer shall make a payment required by this |
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283 | 283 | | subsection directly to the provider not later than[, as applicable: |
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284 | 284 | | [(1)] the 30th day after the date the insurer receives a |
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285 | 285 | | [an electronic] clean claim as defined by Section 1301.101 for |
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286 | 286 | | those services that includes all information necessary for the |
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287 | 287 | | insurer to pay the claim[; or |
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288 | 288 | | [(2) the 45th day after the date the insurer receives a |
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289 | 289 | | nonelectronic clean claim as defined by Section 1301.101 for those |
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290 | 290 | | services that includes all information necessary for the insurer to |
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291 | 291 | | pay the claim]. |
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292 | 292 | | SECTION 16. Section 1301.166(d), Insurance Code, is amended |
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293 | 293 | | to read as follows: |
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294 | 294 | | (d) The insurer shall make a payment required by this |
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295 | 295 | | section directly to the provider not later than[, as applicable: |
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296 | 296 | | [(1)] the 30th day after the date the insurer receives |
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297 | 297 | | a [an electronic] clean claim as defined by Section 1301.101 for |
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298 | 298 | | those services that includes all information necessary for the |
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299 | 299 | | insurer to pay the claim[; or |
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300 | 300 | | [(2) the 45th day after the date the insurer receives a |
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301 | 301 | | nonelectronic clean claim as defined by Section 1301.101 for those |
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302 | 302 | | services that includes all information necessary for the insurer to |
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303 | 303 | | pay the claim]. |
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304 | 304 | | SECTION 17. (a) Sections 540.0265 and 540.0267, |
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305 | 305 | | Government Code, as amended by this Act, apply only to a contract |
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306 | 306 | | entered into on or after the effective date of this Act. A contract |
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307 | 307 | | entered into before the effective date of this Act is governed by |
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308 | 308 | | the law as it existed immediately before the effective date of this |
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309 | 309 | | Act, and that law is continued in effect for that purpose. |
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310 | 310 | | (b) Except as provided by Subsection (c) of this section, |
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311 | 311 | | the changes in law made by this Act to Chapters 843 and 1301, |
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312 | 312 | | Insurance Code, apply only to a claim submitted on or after the |
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313 | 313 | | effective date of this Act. A claim submitted before the effective |
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314 | 314 | | date of this Act is governed by the law as it existed immediately |
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315 | 315 | | before the effective date of this Act, and that law is continued in |
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316 | 316 | | effect for that purpose. |
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317 | 317 | | (c) With respect to a claim submitted under a contract with |
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318 | 318 | | a health maintenance organization or insurer, the changes in law |
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319 | 319 | | made by this Act to Chapters 843 and 1301, Insurance Code, apply |
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320 | 320 | | only to a claim submitted under a contract entered into on or after |
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321 | 321 | | the effective date of this Act. A claim submitted under a contract |
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322 | 322 | | entered into before the effective date of this Act is governed by |
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323 | 323 | | the law as it existed immediately before the effective date of this |
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324 | 324 | | Act, and that law is continued in effect for that purpose. |
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325 | 325 | | SECTION 18. If before implementing any provision of this |
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326 | 326 | | Act a state agency determines that a waiver or authorization from a |
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327 | 327 | | federal agency is necessary for implementation of that provision, |
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328 | 328 | | the agency affected by the provision shall request the waiver or |
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329 | 329 | | authorization and may delay implementing that provision until the |
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330 | 330 | | waiver or authorization is granted. |
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331 | 331 | | SECTION 19. This Act takes effect September 1, 2025. |
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