Us Congress 2025-2026 Regular Session

Us Congress House Bill HB2889 Compare Versions

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11 I
22 119THCONGRESS
33 1
44 STSESSION H. R. 2889
55 To clarify that a violation of certain terms of service and related materials
66 is an unfair or deceptive act or practice and subject to enforcement
77 by the Federal Trade Commission.
88 IN THE HOUSE OF REPRESENTATIVES
99 APRIL10, 2025
1010 Ms. S
1111 CHAKOWSKY(for herself and Ms. CASTORof Florida) introduced the
1212 following bill; which was referred to the Committee on Energy and Commerce
1313 A BILL
1414 To clarify that a violation of certain terms of service and
1515 related materials is an unfair or deceptive act or practice
1616 and subject to enforcement by the Federal Trade Com-
1717 mission.
1818 Be it enacted by the Senate and House of Representa-1
1919 tives of the United States of America in Congress assembled, 2
2020 SECTION 1. SHORT TITLE. 3
2121 This Act may be cited as the ‘‘Online Consumer Pro-4
2222 tection Act’’. 5
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2626 SEC. 2. TERMS OF SERVICE REQUIRED FOR SOCIAL MEDIA 1
2727 PLATFORMS AND ONLINE MARKETPLACES. 2
2828 (a) I
2929 NGENERAL.—Each social media platform or on-3
3030 line marketplace shall establish, maintain, and make pub-4
3131 licly available at all times and in a machine-readable for-5
3232 mat, terms of service in a manner that is clear, easily un-6
3333 derstood, and written in plain and concise language. The 7
3434 terms of service shall meet the following requirements: 8
3535 (1) The terms of service shall include— 9
3636 (A) any terms or conditions of use of any 10
3737 service provided by such person to a consumer; 11
3838 (B) any policies of such person with regard 12
3939 to such service or use of such service by a con-13
4040 sumer; and 14
4141 (C) the consumer protection policy con-15
4242 sistent with subsection (b). 16
4343 (2) The terms of service shall cover issues re-17
4444 lated to the behavior of a service or a user of such 18
4545 service, and shall at a minimum include terms of use 19
4646 related to— 20
4747 (A) payment methods; 21
4848 (B) content ownership, including content 22
4949 generated by a user; 23
5050 (C) policies related to sharing user content 24
5151 with third parties; 25
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5555 (D) any disclaimers, limitations, notices of 1
5656 nonliability, or the consequences of not agreeing 2
5757 to or complying with the terms of service; and 3
5858 (E) any other topic the Commission deems 4
5959 appropriate. 5
6060 (b) R
6161 EQUIREDCONSUMERPROTECTIONPOLICY.— 6
6262 (1) F
6363 OR SOCIAL MEDIA PLATFORMS .—For so-7
6464 cial media platforms, the consumer protection policy 8
6565 required by subsection (a) shall include— 9
6666 (A) a description of the content and behav-10
6767 ior permitted or prohibited on its service both 11
6868 by the platform and by users; 12
6969 (B) whether content may be blocked, re-13
7070 moved, or modified, or if service to users may 14
7171 be terminated and the grounds upon which such 15
7272 actions will be taken; 16
7373 (C) whether a person can request that con-17
7474 tent be blocked, removed, or modified, or that 18
7575 a user’s service be terminated, and how to make 19
7676 such a request; 20
7777 (D) a description of how a user will be no-21
7878 tified of and can respond to a request that his 22
7979 or her content be blocked, removed, or modified, 23
8080 or service be terminated, if such actions are 24
8181 taken; 25
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8585 (E) whether a user who requested content 1
8686 be blocked, removed, or modified will be notified 2
8787 of whether action was taken as a result of the 3
8888 request, the action that was taken, the reason 4
8989 why action was taken or not taken, and how the 5
9090 user will be notified; 6
9191 (F) how a person can appeal a decision to 7
9292 block, remove, or modify content, allow content 8
9393 to remain, or terminate or not terminate service 9
9494 to a user, if such actions are taken; 10
9595 (G) a description of how a user will be no-11
9696 tified of the result of the appeal; 12
9797 (H) a description of the tools and support 13
9898 available to users who have experienced cyber 14
9999 harassment; and 15
100100 (I) any other topic the Commission deems 16
101101 appropriate. 17
102102 (2) F
103103 OR ONLINE MARKETPLACES .—For online 18
104104 marketplaces, the consumer protection policy re-19
105105 quired by subsection (a) shall include— 20
106106 (A) a description of the products, product 21
107107 descriptions, and marketing material, allowed or 22
108108 disallowed on the marketplace; 23
109109 (B) whether a product, product descrip-24
110110 tions, and marketing material may be blocked, 25
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114114 removed, or modified, or if service to a user 1
115115 may be terminated and the grounds upon which 2
116116 such actions will be taken; 3
117117 (C) whether users will be notified of prod-4
118118 ucts that have been recalled or are dangerous, 5
119119 and how they will be notified; 6
120120 (D) for users— 7
121121 (i) whether a user can report sus-8
122122 pected fraud, deception, dangerous prod-9
123123 ucts, or violations of the online market-10
124124 place’s terms of service, and how to make 11
125125 such report; 12
126126 (ii) whether a user who submitted a 13
127127 report will be notified of whether action 14
128128 was taken as a result of the report, the ac-15
129129 tion that was taken and the reason why ac-16
130130 tion was taken or not taken, and how the 17
131131 user will be notified; 18
132132 (iii) how to appeal the result of a re-19
133133 port; 20
134134 (iv) whether a user who appealed the 21
135135 result of a report will be notified of wheth-22
136136 er action was taken as a result of the ap-23
137137 peal, the action that was taken, the reason 24
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141141 why action was taken or not taken, and 1
142142 how the user will be notified; and 2
143143 (v) under what circumstances a user 3
144144 is entitled to refund, repair, or other rem-4
145145 edy and the remedy to which the user may 5
146146 be entitled, how the user will be notified of 6
147147 such entitlement, and how the user may 7
148148 claim such remedy; and 8
149149 (E) for sellers— 9
150150 (i) how sellers are notified of a report 10
151151 by a user or a violation of the terms of 11
152152 service or consumer protection policy; 12
153153 (ii) how to contest a report by a user; 13
154154 (iii) how a seller who is the subject of 14
155155 a report will be notified of what action will 15
156156 be or must be taken as a result of the re-16
157157 port and the justification for such action; 17
158158 (iv) how to appeal a decision of the 18
159159 online marketplace to take an action in re-19
160160 sponse to a user report or for a violation 20
161161 of the terms of service or consumer protec-21
162162 tion policy; and 22
163163 (v) the policy regarding refunds, re-23
164164 pairs, replacements, or other remedies as a 24
165165 result of a user report or a violation of the 25
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169169 terms of service or consumer protection 1
170170 policy. 2
171171 (c) S
172172 TANDARDSHORT-FORMSTATEMENTS AND 3
173173 G
174174 RAPHICICONS FOR CONSUMERPROTECTIONPRAC-4
175175 TICES.— 5
176176 (1) S
177177 TUDY AND REPORT .—Not later than 180 6
178178 days after the date of the enactment of this Act, the 7
179179 Commission shall conduct a study to determine the 8
180180 most effective method of communicating common 9
181181 consumer protection practices in short-form con-10
182182 sumer disclosure statements or graphic icons that 11
183183 disclose the consumer protection and content mod-12
184184 eration practices of social media platforms and on-13
185185 line marketplaces. The Commission shall submit a 14
186186 report to the Committee on Energy and Commerce 15
187187 of the House of Representatives and the Committee 16
188188 on Commerce, Science, and Transportation of the 17
189189 Senate with the results of the study. The report 18
190190 shall also be made publicly available on the website 19
191191 of the Commission. 20
192192 (2) R
193193 EGULATIONS.—Except as provided in 21
194194 paragraph (3), after completion of the study and not 22
195195 later than 1 year after the date of the enactment of 23
196196 this Act, the Commission shall finalize regulations 24
197197 based on the results of such study that require social 25
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201201 media platforms and online marketplaces to commu-1
202202 nicate their consumer protection and content mod-2
203203 eration practices, and any other information as the 3
204204 Commission may determine, in a clear and con-4
205205 spicuous manner. 5
206206 (3) E
207207 XCEPTION.—If the Commission deter-6
208208 mines, by a majority vote of the Commissioners, that 7
209209 short-form consumer disclosure statements or graph-8
210210 ic icons will not advance consumer understanding of 9
211211 consumer protection and content moderation prac-10
212212 tices of social media platforms and online market-11
213213 places, the Commission shall include its reasoning 12
214214 for making that determination in the report to Con-13
215215 gress required by paragraph (1) and shall not final-14
216216 ize the rulemaking until it determines such rules 15
217217 would advance consumer understanding of consumer 16
218218 protection and content moderation practices of social 17
219219 media platforms and online marketplaces. 18
220220 SEC. 3. CONSUMER PROTECTION PROGRAM. 19
221221 (a) I
222222 NGENERAL.—Each social media platform and 20
223223 online marketplace shall establish and implement a con-21
224224 sumer protection program that includes policies, practices, 22
225225 and procedures regarding consumer protection and con-23
226226 tent moderation— 24
227227 (1) to— 25
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231231 (A) ensure compliance with applicable Fed-1
232232 eral, State, and local consumer protection laws; 2
233233 (B) develop, implement, and ensure com-3
234234 pliance with the terms of service required by 4
235235 section 2; 5
236236 (C) develop and implement policies regard-6
237237 ing the content and behavior permitted on its 7
238238 service both by the platform and users, and en-8
239239 sure compliance with such policies, practices 9
240240 and procedures; 10
241241 (D) mitigate risks that could be harmful to 11
242242 consumers’ safety, well-being, and reasonable 12
243243 expectations of users of the social media plat-13
244244 form or online marketplace, including cyber 14
245245 harassment; 15
246246 (E) implement reasonable safeguards with-16
247247 in, and training and education of employees and 17
248248 contractors of, the social media platform or on-18
249249 line marketplace to promote compliance with all 19
250250 consumer protection laws and the consumer 20
251251 protection program; and 21
252252 (F) disclose any other requirement the 22
253253 Commission deems appropriate; and 23
254254 (2) taking into consideration— 24
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258258 (A) the size of, and the nature, scope, and 1
259259 complexity of the activities engaged in by the 2
260260 social media platform and online marketplace; 3
261261 (B) the activities engaged in by users on 4
262262 the social media platform or online market-5
263263 place; and 6
264264 (C) the cost of implementing the program. 7
265265 (b) A
266266 DDITIONALREQUIREMENTS.—As part of the 8
267267 consumer protection program, a social media platform or 9
268268 online marketplace shall— 10
269269 (1) establish processes to monitor, manage, and 11
270270 enforce the social media platform’s or online market-12
271271 place’s consumer protection program, and dem-13
272272 onstrate the covered entity’s compliance with Fed-14
273273 eral, State, and local consumer protection laws; 15
274274 (2) establish processes to assess and mitigate 16
275275 the risks to individuals resulting from the social 17
276276 media platform’s or online marketplace’s amplifi-18
277277 cation of content or products not in compliance with 19
278278 its terms of service; 20
279279 (3) establish a process to periodically review 21
280280 and update the consumer protection program; 22
281281 (4) appoint a consumer protection officer, who 23
282282 reports directly to the chief executive officer; and 24
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286286 (5) establish and implement controls to monitor 1
287287 and mitigate known or reasonably foreseeable risks 2
288288 to consumers resulting from hosting content or prod-3
289289 ucts. 4
290290 (c) A
291291 NNUALFILINGS TO THEFTC.— 5
292292 (1) F
293293 ILING REQUIREMENTS .—Each social 6
294294 media platform or online marketplace that either has 7
295295 annual revenue in excess of $250,000 in the prior 8
296296 year or that has more than 10,000 monthly active 9
297297 users on average in the prior year, shall be required 10
298298 to submit to the Commission, on an annual basis, a 11
299299 filing that includes— 12
300300 (A) a detailed and granular description of 13
301301 each of the requirements in section 2 and this 14
302302 section; 15
303303 (B) the name and contact information of 16
304304 the consumer protection officer required under 17
305305 subsection (b)(4); and 18
306306 (C) a description of any material changes 19
307307 in the consumer protection program or the 20
308308 terms of service since the most recent prior dis-21
309309 closure to the Commission. 22
310310 (2) O
311311 FFICER CERTIFICATION.—For each entity 23
312312 that submits an annual filing under paragraph (1), 24
313313 the entity’s principal executive officer and the con-25
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317317 sumer protection officer required under subsection 1
318318 (b)(4), shall be required to certify in each such an-2
319319 nual filing that— 3
320320 (A) the signing officer has reviewed the fil-4
321321 ing; 5
322322 (B) based on such officer’s knowledge, the 6
323323 filing does not contain any untrue statement of 7
324324 a material fact or omit to state a material fact 8
325325 necessary to make the statements, in light of 9
326326 the circumstances under which such statements 10
327327 were made, not misleading; 11
328328 (C) based on such officer’s knowledge, the 12
329329 filing fairly presents in all material respects the 13
330330 consumer protection practices of the social 14
331331 media platform or online marketplace; and 15
332332 (D) the signing consumer protection offi-16
333333 cer— 17
334334 (i) is responsible for establishing and 18
335335 maintaining safeguards and controls to 19
336336 protect consumers and administer the con-20
337337 sumer protection program; and 21
338338 (ii) has provided all material conclu-22
339339 sions about the effectiveness of such safe-23
340340 guards and controls. 24
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344344 (3) PUBLIC AVAILABILITY.—The Commission 1
345345 shall make publicly available on the website of the 2
346346 Commission the filings submitted under paragraph 3
347347 (1). The Commission may withhold information in-4
348348 cluded in such a filing if the Commission determines 5
349349 such information should not be public. If the Com-6
350350 mission withholds any information, the Commission 7
351351 shall make publicly available on the website the cat-8
352352 egory of information withheld and the reasons for 9
353353 withholding it. 10
354354 SEC. 4. ENFORCEMENT. 11
355355 (a) E
356356 NFORCEMENT BY FEDERALTRADECOMMIS-12
357357 SION.— 13
358358 (1) U
359359 NFAIR OR DECEPTIVE ACTS OR PRAC -14
360360 TICES.—Any violation of this Act shall be treated as 15
361361 a violation of a regulation under section 18(a)(1)(B) 16
362362 of the Federal Trade Commission Act (15 U.S.C. 17
363363 57a(a)(1)(B)) regarding unfair or deceptive acts or 18
364364 practices. 19
365365 (2) P
366366 OWERS OF COMMISSION .—The Commis-20
367367 sion shall enforce this Act in the same manner, by 21
368368 the same means, and with the same jurisdiction, 22
369369 powers, and duties as though all applicable terms 23
370370 and provisions of the Federal Trade Commission Act 24
371371 (15 U.S.C. 41 et seq.) were incorporated into and 25
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375375 made a part of this Act. Any person who violates 1
376376 this Act shall be subject to the penalties and entitled 2
377377 to the privileges and immunities provided in the 3
378378 Federal Trade Commission Act. 4
379379 (b) R
380380 EGULATIONS.—The Commission shall promul-5
381381 gate regulations under section 553 of title 5, United 6
382382 States Code, to carry out the purposes of this Act. 7
383383 (c) P
384384 RIVATERIGHT OFACTION.— 8
385385 (1) E
386386 NFORCEMENT BY INDIVIDUALS .— 9
387387 (A) I
388388 N GENERAL.—An individual alleging 10
389389 damages as a result of a violation of this Act 11
390390 may bring a civil action in any court of com-12
391391 petent jurisdiction, State or Federal. 13
392392 (B) R
393393 ELIEF.—In a civil action brought 14
394394 under subparagraph (A) in which the plaintiff 15
395395 prevails, the court may award— 16
396396 (i) damages as provided in subpara-17
397397 graph (C); 18
398398 (ii) reasonable attorney’s fees and liti-19
399399 gation costs; and 20
400400 (iii) any other relief, including equi-21
401401 table or declaratory relief, that the court 22
402402 determines appropriate. 23
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406406 (C) DAMAGES.—A prevailing plaintiff is 1
407407 entitled to actual damages as a result of the 2
408408 violation of this Act. 3
409409 (2) I
410410 NVALIDITY OF PRE-DISPUTE ARBITRATION 4
411411 AGREEMENTS AND PRE -DISPUTE JOINT-ACTION 5
412412 WAIVERS.— 6
413413 (A) I
414414 N GENERAL.—Notwithstanding any 7
415415 other provision of law, no pre-dispute arbitra-8
416416 tion agreement or pre-dispute joint-action waiv-9
417417 er shall be valid or enforceable with respect to 10
418418 a dispute arising under this Act. 11
419419 (B) A
420420 PPLICABILITY.—Any determination 12
421421 as to whether or how this paragraph applies to 13
422422 any dispute shall be made by a court, rather 14
423423 than an arbitrator, without regard to whether 15
424424 such agreement purports to delegate such deter-16
425425 mination to an arbitrator. 17
426426 (C) D
427427 EFINITIONS.—In this paragraph: 18
428428 (i) P
429429 RE-DISPUTE ARBITRATION 19
430430 AGREEMENT.—The term ‘‘pre-dispute arbi-20
431431 tration agreement’’ means any agreement 21
432432 to arbitrate a dispute that has not arisen 22
433433 at the time of making the agreement. 23
434434 (ii) P
435435 RE-DISPUTE JOINT -ACTION 24
436436 WAIVER.—The term ‘‘pre-dispute joint-ac-25
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440440 tion waiver’’ means an agreement, whether 1
441441 or not part of a pre-dispute arbitration 2
442442 agreement, that would prohibit, or waive 3
443443 the right of, one of the parties to the 4
444444 agreement to participate in a joint, class, 5
445445 or collective action in a judicial, arbitral, 6
446446 administration, or other forum, concerning 7
447447 a dispute that has not yet arisen at the 8
448448 time of making the agreement. 9
449449 (iii) D
450450 ISPUTE.—The term ‘‘dispute’’ 10
451451 means any claim related to an alleged vio-11
452452 lation of this Act and between an indi-12
453453 vidual and a covered organization. 13
454454 (d) E
455455 NFORCEMENT BY STATEATTORNEYSGEN-14
456456 ERAL.— 15
457457 (1) I
458458 N GENERAL.—If the chief law enforcement 16
459459 officer of a State, or an official or agency designated 17
460460 by a State, has reason to believe that any person has 18
461461 violated or is violating this Act, the attorney general, 19
462462 official, or agency of the State, in addition to any 20
463463 authority it may have to bring an action in State 21
464464 court under its consumer protection law, may bring 22
465465 a civil action in any appropriate United States dis-23
466466 trict court or in any other court of competent juris-24
467467 diction, including a State court, to— 25
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471471 (A) enjoin further such violation by such 1
472472 person; 2
473473 (B) enforce compliance with this Act; 3
474474 (C) obtain civil penalties; and 4
475475 (D) obtain damages, restitution, or other 5
476476 compensation on behalf of residents of the 6
477477 State. 7
478478 (2) N
479479 OTICE AND INTERVENTION BY THE 8
480480 FTC.—The attorney general of a State shall provide 9
481481 prior written notice of any action under paragraph 10
482482 (1) to the Commission and provide the Commission 11
483483 with a copy of the complaint in the action, except in 12
484484 any case in which such prior notice is not feasible, 13
485485 in which case the attorney general shall serve such 14
486486 notice immediately upon instituting such action. The 15
487487 Commission shall have the right— 16
488488 (A) to intervene in the action; 17
489489 (B) upon so intervening, to be heard on all 18
490490 matters arising therein; and 19
491491 (C) to file petitions for appeal. 20
492492 (3) L
493493 IMITATION ON STATE ACTION WHILE FED -21
494494 ERAL ACTION IS PENDING .—If the Commission has 22
495495 instituted a civil action for violation of this Act, no 23
496496 State attorney general, or official or agency of a 24
497497 State, may bring an action under this subsection 25
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501501 during the pendency of that action against any de-1
502502 fendant named in the complaint of the Commission 2
503503 for any violation of this Act alleged in the complaint. 3
504504 (4) R
505505 ELATIONSHIP WITH STATE -LAW CLAIMS.— 4
506506 If the attorney general of a State has authority to 5
507507 bring an action under State law directed at acts or 6
508508 practices that also violate this Act, the attorney gen-7
509509 eral may assert the State-law claim and a claim 8
510510 under this Act in the same civil action. 9
511511 SEC. 5. RELATIONSHIP TO OTHER LAWS. 10
512512 (a) E
513513 FFECT OFOTHERLAWS.—Section 230 of the 11
514514 Communications Act of 1934 (47 U.S.C. 230) shall not 12
515515 apply to any violation of this Act. 13
516516 (b) E
517517 FFECT ONSTATELAWS.—Nothing in this Act 14
518518 or any regulation promulgated under this Act shall pre-15
519519 empt or otherwise affect any State or local law. 16
520520 (c) S
521521 EVERABILITY.—If any provision of this Act, or 17
522522 the application thereof to any person or circumstance, is 18
523523 held invalid, the remainder of this Act and the application 19
524524 of such provision to other persons not similarly situated 20
525525 or to other circumstances shall not be affected by the in-21
526526 validation. 22
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530530 SEC. 6. FTC ENFORCEMENT AUTHORITY. 1
531531 (a) I
532532 NGENERAL.—Section 230(e) of the Commu-2
533533 nications Act of 1934 (47 U.S.C. 230(e)) is amended by 3
534534 adding at the end the following: 4
535535 ‘‘(6) N
536536 O EFFECT ON FTC ENFORCEMENT .— 5
537537 Nothing in this section shall be construed to impair 6
538538 the enforcement by the Federal Trade Commission 7
539539 of any provision of law enforced by the Federal 8
540540 Trade Commission.’’. 9
541541 (b) A
542542 PPLICABILITY.—The amendment made by this 10
543543 section shall apply with respect to any action or pro-11
544544 ceeding that is commenced on or after the date of the en-12
545545 actment of this Act. 13
546546 SEC. 7. DEFINITIONS. 14
547547 As used in this Act, the following definitions apply: 15
548548 (1) C
549549 OMMISSION.—The term ‘‘Commission’’ 16
550550 means the Federal Trade Commission. 17
551551 (2) C
552552 ONSUMER PRODUCT .—The term ‘‘con-18
553553 sumer product’’ has the meaning given such term in 19
554554 section 3(a) of the Consumer Product Safety Act 20
555555 (15 U.S.C. 2052(a)). 21
556556 (3) C
557557 YBER HARASSMENT .—The term ‘‘cyber 22
558558 harassment’’ means electronic communication that 23
559559 harasses, torments, threatens, or terrorizes a target. 24
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563563 (4) ONLINE MARKETPLACE .—The term ‘‘online 1
564564 marketplace’’ means a website or web application, 2
565565 that— 3
566566 (A) includes features that allow for, facili-4
567567 tate, or enable third-party sellers to engage in 5
568568 the sale, purchase, payment, storage, shipping, 6
569569 or delivery of a consumer product in the United 7
570570 States; and 8
571571 (B) hosts one or more third-party sellers. 9
572572 (5) S
573573 ELLER.—The term ‘‘seller’’ means a per-10
574574 son or entity that sells, offers to sell, or contracts to 11
575575 sell a consumer product through an online market-12
576576 place’s platform. 13
577577 (6) S
578578 OCIAL MEDIA PLATFORM .—The term ‘‘so-14
579579 cial media platform’’ means a website or mobile web 15
580580 application that— 16
581581 (A) permits a person to become a reg-17
582582 istered user, establish an account, or create a 18
583583 profile for the purpose of allowing the user to 19
584584 create, share, and view user-generated content 20
585585 through such an account or profile; 21
586586 (B) enables one or more users to generate 22
587587 content that can be viewed by other users of the 23
588588 platform; and 24
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592592 (C) primarily serves as a medium for users 1
593593 to interact with content generated by other 2
594594 users of the medium and for the platform to de-3
595595 liver ads to users. 4
596596 (7) U
597597 SER.—The term ‘‘user’’ means a person 5
598598 or entity that uses a social media platform or online 6
599599 marketplace for any purpose, including advertisers 7
600600 and sellers, regardless of whether that person has an 8
601601 account or is otherwise registered with the platform. 9
602602 Æ
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