Virginia 2025 Regular Session

Virginia House Bill HB2515 Compare Versions

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11 2025 SESSION
22
3-HOUSE SUBSTITUTE
3+ENROLLED
44
5-25108328D
5+VIRGINIA ACTS OF ASSEMBLY -- CHAPTER
66
7-HOUSE BILL NO. 2515
7+An Act to amend and reenact 59.1-200, as it is currently effective and as it shall become effective, 59.1-586, and 59.1-587 of the Code of Virginia and to amend the Code of Virginia by adding in Title 59.1 a chapter numbered 58, consisting of sections numbered 59.1-607 through 59.1-610, relating to Virginia Consumer Protection Act; prohibited practices; mandatory fees or surcharges disclosure.
88
9-AMENDMENT IN THE NATURE OF A SUBSTITUTE
9+[H 2515]
1010
11-(Proposed by the Governor
12-
13-on March 24, 2025)
14-
15-(Patron Prior to SubstituteDelegate McClure)
16-
17-A BILL to amend and reenact 59.1-200, as it is currently effective and as it shall become effective, 59.1-586, and 59.1-587 of the Code of Virginia and to amend the Code of Virginia by adding in Title 59.1 a chapter numbered 58, consisting of sections numbered 59.1-607 through 59.1-610, relating to Virginia Consumer Protection Act; prohibited practices; mandatory fees or surcharges disclosure.
11+Approved
1812
1913 Be it enacted by the General Assembly of Virginia:
2014
2115 1. That 59.1-200, as it is currently effective and as it shall become effective, 59.1-586, and 59.1-587 of the Code of Virginia are amended and reenacted and that the Code of Virginia is amended by adding in Title 59.1 a chapter numbered 58, consisting of sections numbered 59.1-607 through 59.1-610, as follows:
2216
2317 59.1-200. (Effective until July 1, 2025) Prohibited practices.
2418
2519 A. The following fraudulent acts or practices committed by a supplier in connection with a consumer transaction are hereby declared unlawful:
2620
2721 1. Misrepresenting goods or services as those of another;
2822
2923 2. Misrepresenting the source, sponsorship, approval, or certification of goods or services;
3024
3125 3. Misrepresenting the affiliation, connection, or association of the supplier, or of the goods or services, with another;
3226
3327 4. Misrepresenting geographic origin in connection with goods or services;
3428
3529 5. Misrepresenting that goods or services have certain quantities, characteristics, ingredients, uses, or benefits;
3630
3731 6. Misrepresenting that goods or services are of a particular standard, quality, grade, style, or model;
3832
3933 7. Advertising or offering for sale goods that are used, secondhand, repossessed, defective, blemished, deteriorated, or reconditioned, or that are "seconds," irregulars, imperfects, or "not first class," without clearly and unequivocally indicating in the advertisement or offer for sale that the goods are used, secondhand, repossessed, defective, blemished, deteriorated, reconditioned, or are "seconds," irregulars, imperfects, or "not first class";
4034
4135 8. Advertising goods or services with intent not to sell them as advertised, or with intent not to sell at the price or upon the terms advertised.
4236
4337 In any action brought under this subdivision, the refusal by any person, or any employee, agent, or servant thereof, to sell any goods or services advertised or offered for sale at the price or upon the terms advertised or offered, shall be prima facie evidence of a violation of this subdivision. This paragraph shall not apply when it is clearly and conspicuously stated in the advertisement or offer by which such goods or services are advertised or offered for sale, that the supplier or offeror has a limited quantity or amount of such goods or services for sale, and the supplier or offeror at the time of such advertisement or offer did in fact have or reasonably expected to have at least such quantity or amount for sale;
4438
4539 9. Making false or misleading statements of fact concerning the reasons for, existence of, or amounts of price reductions;
4640
4741 10. Misrepresenting that repairs, alterations, modifications, or services have been performed or parts installed;
4842
4943 11. Misrepresenting by the use of any written or documentary material that appears to be an invoice or bill for merchandise or services previously ordered;
5044
5145 12. Notwithstanding any other provision of law, using in any manner the words "wholesale," "wholesaler," "factory," or "manufacturer" in the supplier's name, or to describe the nature of the supplier's business, unless the supplier is actually engaged primarily in selling at wholesale or in manufacturing the goods or services advertised or offered for sale;
5246
5347 13. Using in any contract or lease any liquidated damage clause, penalty clause, or waiver of defense, or attempting to collect any liquidated damages or penalties under any clause, waiver, damages, or penalties that are void or unenforceable under any otherwise applicable laws of the Commonwealth, or under federal statutes or regulations;
5448
5549 13a. Failing to provide to a consumer, or failing to use or include in any written document or material provided to or executed by a consumer, in connection with a consumer transaction any statement, disclosure, notice, or other information however characterized when the supplier is required by 16 C.F.R. Part 433 to so provide, use, or include the statement, disclosure, notice, or other information in connection with the consumer transaction;
5650
5751 14. Using any other deception, fraud, false pretense, false promise, or misrepresentation in connection with a consumer transaction;
5852
5953 15. Violating any provision of 3.2-6509, 3.2-6512, 3.2-6513, 3.2-6513.1, 3.2-6514, 3.2-6515, 3.2-6516, or 3.2-6519 is a violation of this chapter;
6054
6155 16. Failing to disclose all conditions, charges, or fees relating to:
6256
6357 a. The return of goods for refund, exchange, or credit. Such disclosure shall be by means of a sign attached to the goods, or placed in a conspicuous public area of the premises of the supplier, so as to be readily noticeable and readable by the person obtaining the goods from the supplier. If the supplier does not permit a refund, exchange, or credit for return, he shall so state on a similar sign. The provisions of this subdivision shall not apply to any retail merchant who has a policy of providing, for a period of not less than 20 days after date of purchase, a cash refund or credit to the purchaser's credit card account for the return of defective, unused, or undamaged merchandise upon presentation of proof of purchase. In the case of merchandise paid for by check, the purchase shall be treated as a cash purchase and any refund may be delayed for a period of 10 banking days to allow for the check to clear. This subdivision does not apply to sale merchandise that is obviously distressed, out of date, post season, or otherwise reduced for clearance; nor does this subdivision apply to special order purchases where the purchaser has requested the supplier to order merchandise of a specific or unusual size, color, or brand not ordinarily carried in the store or the store's catalog; nor shall this subdivision apply in connection with a transaction for the sale or lease of motor vehicles, farm tractors, or motorcycles as defined in 46.2-100;
6458
6559 b. A layaway agreement. Such disclosure shall be furnished to the consumer (i) in writing at the time of the layaway agreement, or (ii) by means of a sign placed in a conspicuous public area of the premises of the supplier, so as to be readily noticeable and readable by the consumer, or (iii) on the bill of sale. Disclosure shall include the conditions, charges, or fees in the event that a consumer breaches the agreement;
6660
6761 16a. Failing to provide written notice to a consumer of an existing open-end credit balance in excess of $5 (i) on an account maintained by the supplier and (ii) resulting from such consumer's overpayment on such account. Suppliers shall give consumers written notice of such credit balances within 60 days of receiving overpayments. If the credit balance information is incorporated into statements of account furnished consumers by suppliers within such 60-day period, no separate or additional notice is required;
6862
6963 17. If a supplier enters into a written agreement with a consumer to resolve a dispute that arises in connection with a consumer transaction, failing to adhere to the terms and conditions of such an agreement;
7064
7165 18. Violating any provision of the Virginia Health Club Act, Chapter 24 ( 59.1-294 et seq.);
7266
7367 19. Violating any provision of the Virginia Home Solicitation Sales Act, Chapter 2.1 ( 59.1-21.1 et seq.);
7468
7569 20. Violating any provision of the Automobile Repair Facilities Act, Chapter 17.1 ( 59.1-207.1 et seq.);
7670
7771 21. Violating any provision of the Virginia Lease-Purchase Agreement Act, Chapter 17.4 ( 59.1-207.17 et seq.);
7872
7973 22. Violating any provision of the Prizes and Gifts Act, Chapter 31 ( 59.1-415 et seq.);
8074
8175 23. Violating any provision of the Virginia Public Telephone Information Act, Chapter 32 ( 59.1-424 et seq.);
8276
8377 24. Violating any provision of 54.1-1505;
8478
8579 25. Violating any provision of the Motor Vehicle Manufacturers' Warranty Adjustment Act, Chapter 17.6 ( 59.1-207.34 et seq.);
8680
8781 26. Violating any provision of 3.2-5627, relating to the pricing of merchandise;
8882
8983 27. Violating any provision of the Pay-Per-Call Services Act, Chapter 33 ( 59.1-429 et seq.);
9084
9185 28. Violating any provision of the Extended Service Contract Act, Chapter 34 ( 59.1-435 et seq.);
9286
9387 29. Violating any provision of the Virginia Membership Camping Act, Chapter 25 ( 59.1-311 et seq.);
9488
9589 30. Violating any provision of the Comparison Price Advertising Act, Chapter 17.7 ( 59.1-207.40 et seq.);
9690
9791 31. Violating any provision of the Virginia Travel Club Act, Chapter 36 ( 59.1-445 et seq.);
9892
9993 32. Violating any provision of 46.2-1231 and 46.2-1233.1;
10094
10195 33. Violating any provision of Chapter 40 ( 54.1-4000 et seq.) of Title 54.1;
10296
10397 34. Violating any provision of Chapter 10.1 ( 58.1-1031 et seq.) of Title 58.1;
10498
10599 35. Using the consumer's social security number as the consumer's account number with the supplier, if the consumer has requested in writing that the supplier use an alternate number not associated with the consumer's social security number;
106100
107101 36. Violating any provision of Chapter 18 ( 6.2-1800 et seq.) of Title 6.2;
108102
109103 37. Violating any provision of 8.01-40.2;
110104
111105 38. Violating any provision of Article 7 ( 32.1-212 et seq.) of Chapter 6 of Title 32.1;
112106
113107 39. Violating any provision of Chapter 34.1 ( 59.1-441.1 et seq.);
114108
115109 40. Violating any provision of Chapter 20 ( 6.2-2000 et seq.) of Title 6.2;
116110
117111 41. Violating any provision of the Virginia Post-Disaster Anti-Price Gouging Act, Chapter 46 ( 59.1-525 et seq.). For the purposes of this subdivision, "consumer transaction" has the same meaning as provided in 59.1-526;
118112
119113 42. Violating any provision of Chapter 47 ( 59.1-530 et seq.);
120114
121115 43. Violating any provision of 59.1-443.2;
122116
123117 44. Violating any provision of Chapter 48 ( 59.1-533 et seq.);
124118
125119 45. Violating any provision of Chapter 25 ( 6.2-2500 et seq.) of Title 6.2;
126120
127121 46. Violating the provisions of clause (i) of subsection B of 54.1-1115;
128122
129123 47. Violating any provision of 18.2-239;
130124
131125 48. Violating any provision of Chapter 26 ( 59.1-336 et seq.);
132126
133127 49. Selling, offering for sale, or manufacturing for sale a children's product the supplier knows or has reason to know was recalled by the U.S. Consumer Product Safety Commission. There is a rebuttable presumption that a supplier has reason to know a children's product was recalled if notice of the recall has been posted continuously at least 30 days before the sale, offer for sale, or manufacturing for sale on the website of the U.S. Consumer Product Safety Commission. This prohibition does not apply to children's products that are used, secondhand or "seconds";
134128
135129 50. Violating any provision of Chapter 44.1 ( 59.1-518.1 et seq.);
136130
137131 51. Violating any provision of Chapter 22 ( 6.2-2200 et seq.) of Title 6.2;
138132
139133 52. Violating any provision of 8.2-317.1;
140134
141135 53. Violating subsection A of 9.1-149.1;
142136
143137 54. Selling, offering for sale, or using in the construction, remodeling, or repair of any residential dwelling in the Commonwealth, any drywall that the supplier knows or has reason to know is defective drywall. This subdivision shall not apply to the sale or offering for sale of any building or structure in which defective drywall has been permanently installed or affixed;
144138
145139 55. Engaging in fraudulent or improper or dishonest conduct as defined in 54.1-1118 while engaged in a transaction that was initiated (i) during a declared state of emergency as defined in 44-146.16 or (ii) to repair damage resulting from the event that prompted the declaration of a state of emergency, regardless of whether the supplier is licensed as a contractor in the Commonwealth pursuant to Chapter 11 ( 54.1-1100 et seq.) of Title 54.1;
146140
147141 56. Violating any provision of Chapter 33.1 ( 59.1-434.1 et seq.);
148142
149143 57. Violating any provision of 18.2-178, 18.2-178.1, or 18.2-200.1;
150144
151145 58. Violating any provision of Chapter 17.8 ( 59.1-207.45 et seq.). For the purposes of this subdivision, "consumer transaction" also includes transactions involving an automatic renewal or continuous service offer by a supplier to a small business, as those terms are defined in 59.1-207.45;
152146
153147 59. Violating any provision of subsection E of 32.1-126;
154148
155149 60. Violating any provision of 54.1-111 relating to the unlicensed practice of a profession licensed under Chapter 11 ( 54.1-1100 et seq.) or Chapter 21 ( 54.1-2100 et seq.) of Title 54.1;
156150
157151 61. Violating any provision of 2.2-2001.5;
158152
159153 62. Violating any provision of Chapter 5.2 ( 54.1-526 et seq.) of Title 54.1;
160154
161155 63. Violating any provision of 6.2-312;
162156
163157 64. Violating any provision of Chapter 20.1 ( 6.2-2026 et seq.) of Title 6.2;
164158
165159 65. Violating any provision of Chapter 26 ( 6.2-2600 et seq.) of Title 6.2;
166160
167161 66. Violating any provision of Chapter 54 ( 59.1-586 et seq.);
168162
169163 67. Knowingly violating any provision of 8.01-27.5;
170164
171165 68. Failing to, in accordance with 59.1-207.46, (i) make available a conspicuous online option to cancel a recurring purchase of a good or service or (ii) with respect to a free trial lasting more than 30 days, notify a consumer of his option to cancel such free trial within 30 days of the end of the trial period to avoid an obligation to pay for the goods or services;
172166
173167 69. Selling or offering for sale any substance intended for human consumption, orally or by inhalation, that contains a synthetic derivative of tetrahydrocannabinol. As used in this subdivision, "synthetic derivative" means a chemical compound produced by man through a chemical transformation to turn a compound into a different compound by adding or subtracting molecules to or from the original compound. This subdivision shall not (i) apply to products that are approved for marketing by the U.S. Food and Drug Administration and scheduled in the Drug Control Act ( 54.1-3400 et seq.) or (ii) be construed to prohibit any conduct permitted under Chapter 16 ( 4.1-1600 et seq.) of Title 4.1;
174168
175169 70. Selling or offering for sale to a person younger than 21 years of age any substance intended for human consumption, orally or by inhalation, that contains tetrahydrocannabinol. This subdivision shall not (i) apply to products that are approved for marketing by the U.S. Food and Drug Administration and scheduled in the Drug Control Act ( 54.1-3400 et seq.) or (ii) be construed to prohibit any conduct permitted under Chapter 16 ( 4.1-1600 et seq.) of Title 4.1;
176170
177171 71. Selling or offering for sale any substance intended for human consumption, orally or by inhalation, that contains tetrahydrocannabinol, unless such substance is (i) contained in child-resistant packaging, as defined in 4.1-600; (ii) equipped with a label that states, in English and in a font no less than 1/16 of an inch, (a) that the substance contains tetrahydrocannabinol and may not be sold to persons younger than 21 years of age, (b) all ingredients contained in the substance, (c) the amount of such substance that constitutes a single serving, and (d) the total percentage and milligrams of tetrahydrocannabinol included in the substance and the number of milligrams of tetrahydrocannabinol that are contained in each serving; and (iii) accompanied by a certificate of analysis, produced by an independent laboratory that is accredited pursuant to standard ISO/IEC 17025 of the International Organization of Standardization by a third-party accrediting body, that states the tetrahydrocannabinol concentration of the substance or the tetrahydrocannabinol concentration of the batch from which the substance originates. This subdivision shall not (i) apply to products that are approved for marketing by the U.S. Food and Drug Administration and scheduled in the Drug Control Act ( 54.1-3400 et seq.) or (ii) be construed to prohibit any conduct permitted under Chapter 16 ( 4.1-1600 et seq.) of Title 4.1;
178172
179173 72. Manufacturing, offering for sale at retail, or selling at retail an industrial hemp extract, as defined in 3.2-5145.1, a food containing an industrial hemp extract, or a substance containing tetrahydrocannabinol that depicts or is in the shape of a human, animal, vehicle, or fruit;
180174
181175 73. Selling or offering for sale any substance intended for human consumption, orally or by inhalation, that contains tetrahydrocannabinol and, without authorization, bears, is packaged in a container or wrapper that bears, or is otherwise labeled to bear the trademark, trade name, famous mark as defined in 15 U.S.C. 1125, or other identifying mark, imprint, or device, or any likeness thereof, of a manufacturer, processor, packer, or distributor of a product intended for human consumption other than the manufacturer, processor, packer, or distributor that did in fact so manufacture, process, pack, or distribute such substance;
182176
183177 74. Selling or offering for sale a topical hemp product, as defined in 3.2-4112, that does not include a label stating that the product is not intended for human consumption. This subdivision shall not (i) apply to products that are approved for marketing by the U.S. Food and Drug Administration and scheduled in the Drug Control Act ( 54.1-3400 et seq.), (ii) be construed to prohibit any conduct permitted under Chapter 16 ( 4.1-1600 et seq.) of Title 4.1, or (iii) apply to topical hemp products that were manufactured prior to July 1, 2023, provided that the person provides documentation of the date of manufacture if requested;
184178
185179 75. Violating any provision of 59.1-466.8;
186180
187181 76. Violating subsection F of 36-96.3:1;
188182
189183 77. Selling or offering for sale (i) any kratom product to a person younger than 21 years of age or (ii) any kratom product that does not include a label listing all ingredients and with the following guidance: "This product may be harmful to your health, has not been evaluated by the FDA, and is not intended to diagnose, treat, cure, or prevent any disease." As used in this subdivision, "kratom" means any part of the leaf of the plant Mitragyna speciosa or any extract thereof;
190184
191185 78. Advertising of any ignition interlock system in Virginia by an ignition interlock vendor not approved by the Commission on the Virginia Alcohol Safety Action Program to operate in Virginia; targeted advertising of any ignition interlock system to a person before determination of guilt; and any advertising, whether before or after determination of guilt, without a conspicuous statement that such advertisement is not affiliated with any government agency. For purposes of this subdivision, "ignition interlock system" has the same meaning as ascribed to that term in 18.2-270.1 and "targeted advertising" has the same meaning ascribed to that term in 59.1-575 and includes direct mailings to an individual. This provision shall not apply to ignition interlock service vendor ads, pamphlets, or kiosk advertisements approved by the Commission on the Virginia Alcohol Safety Action Program and provided at a Commission-approved location;
192186
193187 79. Failing to disclose the total cost of a good or continuous service, as defined in 59.1-207.45, to a consumer, including any mandatory fees or charges, prior to entering into an agreement for the sale of any such good or provision of any such continuous service;
194188
195189 80. Violating any provision of the Unfair Real Estate Service Agreement Act ( 55.1-3200 et seq.);
196190
197191 81. Selling or offering for sale services as a professional mold remediator to be performed upon any residential dwelling without holding a mold remediation certification from the Institute of Inspection, Cleaning and Restoration Certification (IICRC); and
198192
199193 82. Willfully violating any provision of 59.1-444.4; and
200194
201195 83. Violating any provision of Chapter 58 ( 59.1-607 et seq.).
202196
203197 B. Nothing in this section shall be construed to invalidate or make unenforceable any contract or lease solely by reason of the failure of such contract or lease to comply with any other law of the Commonwealth or any federal statute or regulation, to the extent such other law, statute, or regulation provides that a violation of such law, statute, or regulation shall not invalidate or make unenforceable such contract or lease.
204198
205199 59.1-200. (Effective July 1, 2025) Prohibited practices.
206200
207201 A. The following fraudulent acts or practices committed by a supplier in connection with a consumer transaction are hereby declared unlawful:
208202
209203 1. Misrepresenting goods or services as those of another;
210204
211205 2. Misrepresenting the source, sponsorship, approval, or certification of goods or services;
212206
213207 3. Misrepresenting the affiliation, connection, or association of the supplier, or of the goods or services, with another;
214208
215209 4. Misrepresenting geographic origin in connection with goods or services;
216210
217211 5. Misrepresenting that goods or services have certain quantities, characteristics, ingredients, uses, or benefits;
218212
219213 6. Misrepresenting that goods or services are of a particular standard, quality, grade, style, or model;
220214
221215 7. Advertising or offering for sale goods that are used, secondhand, repossessed, defective, blemished, deteriorated, or reconditioned, or that are "seconds," irregulars, imperfects, or "not first class," without clearly and unequivocally indicating in the advertisement or offer for sale that the goods are used, secondhand, repossessed, defective, blemished, deteriorated, reconditioned, or are "seconds," irregulars, imperfects, or "not first class";
222216
223217 8. Advertising goods or services with intent not to sell them as advertised, or with intent not to sell at the price or upon the terms advertised.
224218
225219 In any action brought under this subdivision, the refusal by any person, or any employee, agent, or servant thereof, to sell any goods or services advertised or offered for sale at the price or upon the terms advertised or offered, shall be prima facie evidence of a violation of this subdivision. This paragraph shall not apply when it is clearly and conspicuously stated in the advertisement or offer by which such goods or services are advertised or offered for sale, that the supplier or offeror has a limited quantity or amount of such goods or services for sale, and the supplier or offeror at the time of such advertisement or offer did in fact have or reasonably expected to have at least such quantity or amount for sale;
226220
227221 9. Making false or misleading statements of fact concerning the reasons for, existence of, or amounts of price reductions;
228222
229223 10. Misrepresenting that repairs, alterations, modifications, or services have been performed or parts installed;
230224
231225 11. Misrepresenting by the use of any written or documentary material that appears to be an invoice or bill for merchandise or services previously ordered;
232226
233227 12. Notwithstanding any other provision of law, using in any manner the words "wholesale," "wholesaler," "factory," or "manufacturer" in the supplier's name, or to describe the nature of the supplier's business, unless the supplier is actually engaged primarily in selling at wholesale or in manufacturing the goods or services advertised or offered for sale;
234228
235229 13. Using in any contract or lease any liquidated damage clause, penalty clause, or waiver of defense, or attempting to collect any liquidated damages or penalties under any clause, waiver, damages, or penalties that are void or unenforceable under any otherwise applicable laws of the Commonwealth, or under federal statutes or regulations;
236230
237231 13a. Failing to provide to a consumer, or failing to use or include in any written document or material provided to or executed by a consumer, in connection with a consumer transaction any statement, disclosure, notice, or other information however characterized when the supplier is required by 16 C.F.R. Part 433 to so provide, use, or include the statement, disclosure, notice, or other information in connection with the consumer transaction;
238232
239233 14. Using any other deception, fraud, false pretense, false promise, or misrepresentation in connection with a consumer transaction;
240234
241235 15. Violating any provision of 3.2-6509, 3.2-6512, 3.2-6513, 3.2-6513.1, 3.2-6514, 3.2-6515, 3.2-6516, or 3.2-6519 is a violation of this chapter;
242236
243237 16. Failing to disclose all conditions, charges, or fees relating to:
244238
245239 a. The return of goods for refund, exchange, or credit. Such disclosure shall be by means of a sign attached to the goods, or placed in a conspicuous public area of the premises of the supplier, so as to be readily noticeable and readable by the person obtaining the goods from the supplier. If the supplier does not permit a refund, exchange, or credit for return, he shall so state on a similar sign. The provisions of this subdivision shall not apply to any retail merchant who has a policy of providing, for a period of not less than 20 days after date of purchase, a cash refund or credit to the purchaser's credit card account for the return of defective, unused, or undamaged merchandise upon presentation of proof of purchase. In the case of merchandise paid for by check, the purchase shall be treated as a cash purchase and any refund may be delayed for a period of 10 banking days to allow for the check to clear. This subdivision does not apply to sale merchandise that is obviously distressed, out of date, post season, or otherwise reduced for clearance; nor does this subdivision apply to special order purchases where the purchaser has requested the supplier to order merchandise of a specific or unusual size, color, or brand not ordinarily carried in the store or the store's catalog; nor shall this subdivision apply in connection with a transaction for the sale or lease of motor vehicles, farm tractors, or motorcycles as defined in 46.2-100;
246240
247241 b. A layaway agreement. Such disclosure shall be furnished to the consumer (i) in writing at the time of the layaway agreement, or (ii) by means of a sign placed in a conspicuous public area of the premises of the supplier, so as to be readily noticeable and readable by the consumer, or (iii) on the bill of sale. Disclosure shall include the conditions, charges, or fees in the event that a consumer breaches the agreement;
248242
249243 16a. Failing to provide written notice to a consumer of an existing open-end credit balance in excess of $5 (i) on an account maintained by the supplier and (ii) resulting from such consumer's overpayment on such account. Suppliers shall give consumers written notice of such credit balances within 60 days of receiving overpayments. If the credit balance information is incorporated into statements of account furnished consumers by suppliers within such 60-day period, no separate or additional notice is required;
250244
251245 17. If a supplier enters into a written agreement with a consumer to resolve a dispute that arises in connection with a consumer transaction, failing to adhere to the terms and conditions of such an agreement;
252246
253247 18. Violating any provision of the Virginia Health Club Act, Chapter 24 ( 59.1-294 et seq.);
254248
255249 19. Violating any provision of the Virginia Home Solicitation Sales Act, Chapter 2.1 ( 59.1-21.1 et seq.);
256250
257251 20. Violating any provision of the Automobile Repair Facilities Act, Chapter 17.1 ( 59.1-207.1 et seq.);
258252
259253 21. Violating any provision of the Virginia Lease-Purchase Agreement Act, Chapter 17.4 ( 59.1-207.17 et seq.);
260254
261255 22. Violating any provision of the Prizes and Gifts Act, Chapter 31 ( 59.1-415 et seq.);
262256
263257 23. Violating any provision of the Virginia Public Telephone Information Act, Chapter 32 ( 59.1-424 et seq.);
264258
265259 24. Violating any provision of 54.1-1505;
266260
267261 25. Violating any provision of the Motor Vehicle Manufacturers' Warranty Adjustment Act, Chapter 17.6 ( 59.1-207.34 et seq.);
268262
269263 26. Violating any provision of 3.2-5627, relating to the pricing of merchandise;
270264
271265 27. Violating any provision of the Pay-Per-Call Services Act, Chapter 33 ( 59.1-429 et seq.);
272266
273267 28. Violating any provision of the Extended Service Contract Act, Chapter 34 ( 59.1-435 et seq.);
274268
275269 29. Violating any provision of the Virginia Membership Camping Act, Chapter 25 ( 59.1-311 et seq.);
276270
277271 30. Violating any provision of the Comparison Price Advertising Act, Chapter 17.7 ( 59.1-207.40 et seq.);
278272
279273 31. Violating any provision of the Virginia Travel Club Act, Chapter 36 ( 59.1-445 et seq.);
280274
281275 32. Violating any provision of 46.2-1231 and 46.2-1233.1;
282276
283277 33. Violating any provision of Chapter 40 ( 54.1-4000 et seq.) of Title 54.1;
284278
285279 34. Violating any provision of Chapter 10.1 ( 58.1-1031 et seq.) of Title 58.1;
286280
287281 35. Using the consumer's social security number as the consumer's account number with the supplier, if the consumer has requested in writing that the supplier use an alternate number not associated with the consumer's social security number;
288282
289283 36. Violating any provision of Chapter 18 ( 6.2-1800 et seq.) of Title 6.2;
290284
291285 37. Violating any provision of 8.01-40.2;
292286
293287 38. Violating any provision of Article 7 ( 32.1-212 et seq.) of Chapter 6 of Title 32.1;
294288
295289 39. Violating any provision of Chapter 34.1 ( 59.1-441.1 et seq.);
296290
297291 40. Violating any provision of Chapter 20 ( 6.2-2000 et seq.) of Title 6.2;
298292
299293 41. Violating any provision of the Virginia Post-Disaster Anti-Price Gouging Act, Chapter 46 ( 59.1-525 et seq.). For the purposes of this subdivision, "consumer transaction" has the same meaning as provided in 59.1-526;
300294
301295 42. Violating any provision of Chapter 47 ( 59.1-530 et seq.);
302296
303297 43. Violating any provision of 59.1-443.2;
304298
305299 44. Violating any provision of Chapter 48 ( 59.1-533 et seq.);
306300
307301 45. Violating any provision of Chapter 25 ( 6.2-2500 et seq.) of Title 6.2;
308302
309303 46. Violating the provisions of clause (i) of subsection B of 54.1-1115;
310304
311305 47. Violating any provision of 18.2-239;
312306
313307 48. Violating any provision of Chapter 26 ( 59.1-336 et seq.);
314308
315309 49. Selling, offering for sale, or manufacturing for sale a children's product the supplier knows or has reason to know was recalled by the U.S. Consumer Product Safety Commission. There is a rebuttable presumption that a supplier has reason to know a children's product was recalled if notice of the recall has been posted continuously at least 30 days before the sale, offer for sale, or manufacturing for sale on the website of the U.S. Consumer Product Safety Commission. This prohibition does not apply to children's products that are used, secondhand or "seconds";
316310
317311 50. Violating any provision of Chapter 44.1 ( 59.1-518.1 et seq.);
318312
319313 51. Violating any provision of Chapter 22 ( 6.2-2200 et seq.) of Title 6.2;
320314
321315 52. Violating any provision of 8.2-317.1;
322316
323317 53. Violating subsection A of 9.1-149.1;
324318
325319 54. Selling, offering for sale, or using in the construction, remodeling, or repair of any residential dwelling in the Commonwealth, any drywall that the supplier knows or has reason to know is defective drywall. This subdivision shall not apply to the sale or offering for sale of any building or structure in which defective drywall has been permanently installed or affixed;
326320
327321 55. Engaging in fraudulent or improper or dishonest conduct as defined in 54.1-1118 while engaged in a transaction that was initiated (i) during a declared state of emergency as defined in 44-146.16 or (ii) to repair damage resulting from the event that prompted the declaration of a state of emergency, regardless of whether the supplier is licensed as a contractor in the Commonwealth pursuant to Chapter 11 ( 54.1-1100 et seq.) of Title 54.1;
328322
329323 56. Violating any provision of Chapter 33.1 ( 59.1-434.1 et seq.);
330324
331325 57. Violating any provision of 18.2-178, 18.2-178.1, or 18.2-200.1;
332326
333327 58. Violating any provision of Chapter 17.8 ( 59.1-207.45 et seq.). For the purposes of this subdivision, "consumer transaction" also includes transactions involving an automatic renewal or continuous service offer by a supplier to a small business, as those terms are defined in 59.1-207.45;
334328
335329 59. Violating any provision of subsection E of 32.1-126;
336330
337331 60. Violating any provision of 54.1-111 relating to the unlicensed practice of a profession licensed under Chapter 11 ( 54.1-1100 et seq.) or Chapter 21 ( 54.1-2100 et seq.) of Title 54.1;
338332
339333 61. Violating any provision of 2.2-2001.5;
340334
341335 62. Violating any provision of Chapter 5.2 ( 54.1-526 et seq.) of Title 54.1;
342336
343337 63. Violating any provision of 6.2-312;
344338
345339 64. Violating any provision of Chapter 20.1 ( 6.2-2026 et seq.) of Title 6.2;
346340
347341 65. Violating any provision of Chapter 26 ( 6.2-2600 et seq.) of Title 6.2;
348342
349343 66. Violating any provision of Chapter 54 ( 59.1-586 et seq.);
350344
351345 67. Knowingly violating any provision of 8.01-27.5;
352346
353347 68. Failing to, in accordance with 59.1-207.46, (i) make available a conspicuous online option to cancel a recurring purchase of a good or service or (ii) with respect to a free trial lasting more than 30 days, notify a consumer of his option to cancel such free trial within 30 days of the end of the trial period to avoid an obligation to pay for the goods or services;
354348
355349 69. Selling or offering for sale any substance intended for human consumption, orally or by inhalation, that contains a synthetic derivative of tetrahydrocannabinol. As used in this subdivision, "synthetic derivative" means a chemical compound produced by man through a chemical transformation to turn a compound into a different compound by adding or subtracting molecules to or from the original compound. This subdivision shall not (i) apply to products that are approved for marketing by the U.S. Food and Drug Administration and scheduled in the Drug Control Act ( 54.1-3400 et seq.) or (ii) be construed to prohibit any conduct permitted under Chapter 16 ( 4.1-1600 et seq.) of Title 4.1;
356350
357351 70. Selling or offering for sale to a person younger than 21 years of age any substance intended for human consumption, orally or by inhalation, that contains tetrahydrocannabinol. This subdivision shall not (i) apply to products that are approved for marketing by the U.S. Food and Drug Administration and scheduled in the Drug Control Act ( 54.1-3400 et seq.) or (ii) be construed to prohibit any conduct permitted under Chapter 16 ( 4.1-1600 et seq.) of Title 4.1;
358352
359353 71. Selling or offering for sale any substance intended for human consumption, orally or by inhalation, that contains tetrahydrocannabinol, unless such substance is (i) contained in child-resistant packaging, as defined in 4.1-600; (ii) equipped with a label that states, in English and in a font no less than 1/16 of an inch, (a) that the substance contains tetrahydrocannabinol and may not be sold to persons younger than 21 years of age, (b) all ingredients contained in the substance, (c) the amount of such substance that constitutes a single serving, and (d) the total percentage and milligrams of tetrahydrocannabinol included in the substance and the number of milligrams of tetrahydrocannabinol that are contained in each serving; and (iii) accompanied by a certificate of analysis, produced by an independent laboratory that is accredited pursuant to standard ISO/IEC 17025 of the International Organization of Standardization by a third-party accrediting body, that states the tetrahydrocannabinol concentration of the substance or the tetrahydrocannabinol concentration of the batch from which the substance originates. This subdivision shall not (i) apply to products that are approved for marketing by the U.S. Food and Drug Administration and scheduled in the Drug Control Act ( 54.1-3400 et seq.) or (ii) be construed to prohibit any conduct permitted under Chapter 16 ( 4.1-1600 et seq.) of Title 4.1;
360354
361355 72. Manufacturing, offering for sale at retail, or selling at retail an industrial hemp extract, as defined in 3.2-5145.1, a food containing an industrial hemp extract, or a substance containing tetrahydrocannabinol that depicts or is in the shape of a human, animal, vehicle, or fruit;
362356
363357 73. Selling or offering for sale any substance intended for human consumption, orally or by inhalation, that contains tetrahydrocannabinol and, without authorization, bears, is packaged in a container or wrapper that bears, or is otherwise labeled to bear the trademark, trade name, famous mark as defined in 15 U.S.C. 1125, or other identifying mark, imprint, or device, or any likeness thereof, of a manufacturer, processor, packer, or distributor of a product intended for human consumption other than the manufacturer, processor, packer, or distributor that did in fact so manufacture, process, pack, or distribute such substance;
364358
365359 74. Selling or offering for sale a topical hemp product, as defined in 3.2-4112, that does not include a label stating that the product is not intended for human consumption. This subdivision shall not (i) apply to products that are approved for marketing by the U.S. Food and Drug Administration and scheduled in the Drug Control Act ( 54.1-3400 et seq.), (ii) be construed to prohibit any conduct permitted under Chapter 16 ( 4.1-1600 et seq.) of Title 4.1, or (iii) apply to topical hemp products that were manufactured prior to July 1, 2023, provided that the person provides documentation of the date of manufacture if requested;
366360
367361 75. Violating any provision of 59.1-466.8;
368362
369363 76. Violating subsection F of 36-96.3:1;
370364
371365 77. Selling or offering for sale (i) any kratom product to a person younger than 21 years of age or (ii) any kratom product that does not include a label listing all ingredients and with the following guidance: "This product may be harmful to your health, has not been evaluated by the FDA, and is not intended to diagnose, treat, cure, or prevent any disease." As used in this subdivision, "kratom" means any part of the leaf of the plant Mitragyna speciosa or any extract thereof;
372366
373367 78. Advertising of any ignition interlock system in Virginia by an ignition interlock vendor not approved by the Commission on the Virginia Alcohol Safety Action Program to operate in Virginia; targeted advertising of any ignition interlock system to a person before determination of guilt; and any advertising, whether before or after determination of guilt, without a conspicuous statement that such advertisement is not affiliated with any government agency. For purposes of this subdivision, "ignition interlock system" has the same meaning as ascribed to that term in 18.2-270.1 and "targeted advertising" has the same meaning ascribed to that term in 59.1-575 and includes direct mailings to an individual. This provision shall not apply to ignition interlock service vendor ads, pamphlets, or kiosk advertisements approved by the Commission on the Virginia Alcohol Safety Action Program and provided at a Commission-approved location;
374368
375369 79. Failing to disclose the total cost of a good or continuous service, as defined in 59.1-207.45, to a consumer, including any mandatory fees or charges, prior to entering into an agreement for the sale of any such good or provision of any such continuous service;
376370
377371 80. Violating any provision of the Unfair Real Estate Service Agreement Act ( 55.1-3200 et seq.);
378372
379373 81. Selling or offering for sale services as a professional mold remediator to be performed upon any residential dwelling without holding a mold remediation certification from the Institute of Inspection, Cleaning and Restoration Certification (IICRC);
380374
381375 82. Willfully violating any provision of 59.1-444.4; and
382376
383377 83. Violating any provision of Chapter 23.2 ( 59.1-293.10 et seq.); and
384378
385379 84. Violating any provision of Chapter 58 ( 59.1-607 et seq.).
386380
387381 B. Nothing in this section shall be construed to invalidate or make unenforceable any contract or lease solely by reason of the failure of such contract or lease to comply with any other law of the Commonwealth or any federal statute or regulation, to the extent such other law, statute, or regulation provides that a violation of such law, statute, or regulation shall not invalidate or make unenforceable such contract or lease.
388382
389383 59.1-586. Definitions.
390384
391385 As used in this chapter, unless the context requires a different meaning:
392386
393387 "Additional fee or percentage" has the same meaning as "mandatory fees or surcharges" in 59.1-607.
394388
395389 "Clear and conspicuous" has the same meaning as provided in 59.1-607.
396390
397391 "Food delivery platform" means a person that operates a mobile application or other online service to act as an intermediary between consumers and multiple restaurants to submit food orders on behalf of a consumer to a participating restaurant and to arrange for the delivery of the order from the restaurant to the consumer.
398392
399393 "Restaurant" has the same meaning as provided in 35.1-1 and excludes establishments listed in 35.1-25.
400394
401395 59.1-587. Food delivery platform; agreements required; disclosure of price and fees.
402396
403397 A. No food delivery platform shall submit an order on behalf of a consumer to a restaurant or arrange for the delivery of an order from a restaurant without first obtaining an agreement with the restaurant expressly authorizing the food delivery platform to submit orders to and deliver food prepared by the restaurant.
404398
405399 B. A food delivery platform shall:
406400
407-1. At the point when a consumer views and selects a vendor, include a clear and conspicuous disclosure of any additional fee or percentage charged; and
401+1. At the point when a consumer views and selects a vendor or items for purchase, include a clear and conspicuous disclosure of any additional fee or percentage charged; and
408402
409403 2. Prior to checkout, display a subtotal page that itemizes the price of the selected items for purchase and any additional fee or percentage included in the total cost.
410404
411405 C. It shall not be a violation of this chapter for a food delivery platform to (i) reduce the total cost that was previously advertised or displayed, (ii) display a promotion or discount, including an offer to waive one or more mandatory fees, or (iii) advertise or display a price for goods and services in compliance with specific state or federal laws applicable to food delivery platforms.
412406
413-D. A food delivery platform that is a price-variable supplier, as defined in 59.1-607, is compliant with subdivision B 1 if such supplier includes a disclosure prior to checkout of (i) the factors determining the final price; (ii) any mandatory fees or surcharges, as defined in 59.1-607, associated with the transaction; or (iii) that the total cost of services may vary.
407+D. A food delivery platform that is a price-variable supplier, as defined in 59.1-607, is compliant with subdivision B 1 if such supplier includes a disclosure at the point when a consumer selects items for purchase of (i) the factors determining the final price; (ii) any mandatory fees or surcharges, as defined in 59.1-607, associated with the transaction; and (iii) that the total cost of services may vary.
414408
415409 CHAPTER 58.
416410
417411 MANDATORY FEES OR SURCHARGES.
418412
419413 59.1-607. Definitions.
420414
421415 As used in this chapter, unless the context requires a different meaning:
422416
423417 "Auction" has the same meaning as provided in 54.1-600.
424418
425419 "Broadband Internet access service" has the same meaning as provided in 47 C.F.R. 8.1(b).
426420
427421 "Cable operator" has the same meaning as provided in 47 U.S.C. 522.
428422
429423 "Clear and conspicuous" and "clearly and conspicuously" have the same meaning as provided for those terms in 59.1-207.45.
430424
431425 "Consumer transaction" has the same meaning as provided in 59.1-198.
432426
433427 "Electric utility" has the same meaning as provided in 56-576.
434428
435429 "Federal broadband consumer requirements" means the broadband consumer requirements adopted by the Federal Communications Commission in FCC 22-86 on November 14, 2022.
436430
437431 "Hotel" has the same meaning as provided in 35.1-1.
438432
439433 "Mandatory fees or surcharges" includes any additional fee or surcharge that must be paid in order to purchase the good or service being advertised. "Mandatory fees or surcharges" does not include (i) taxes or fees imposed on the consumer by a government or government-approved entity or assessment fees of a government-created special district or program paid to the government or government-approved entity or (ii) reasonable postage or shipping fees.
440434
441435 "Motor vehicle dealer" has the same meaning as provided in 46.2-1500.
442436
443437 "Natural gas utility" has the same meaning as provided in 56-610.
444438
445439 "Price-variable supplier" means a supplier that offers services the total price of which is determined by consumer selections or preferences or dependent on distance or time.
446440
447441 "Restaurant" has the same meaning as provided in 35.1-1.
448442
449443 "Settlement services" has the same meaning as provided in 12 U.S.C. 2602(3).
450444
451445 "Supplier" has the same meaning as provided in 59.1-198.
452446
453447 "Telecommunications service provider" has the same meaning as provided in 56-466.1.
454448
455449 59.1-608. Mandatory fees or surcharges; disclosure required.
456450
457451 A. No supplier shall, in connection with a consumer transaction, advertise or display a price for goods or services without clearly and conspicuously displaying the total price, which shall include all mandatory fees or surcharges. A supplier that provides both a good and a service to consumers may comply with this section by displaying or advertising the total price of the good separately from the total price or rate charged for providing the service.
458452
459453 B. A supplier offering goods or services in an auction is compliant with this section if such supplier clearly and conspicuously discloses any mandatory fees associated with the transaction and that the total cost of such goods or services may vary.
460454
461455 C. A restaurant or hotel is compliant with this section if, in every offer or advertisement for the purchase of a good or service that includes pricing information, such restaurant or hotel includes a clear and conspicuous disclosure of the percentage of any automatic and mandatory gratuities charged.
462456
463457 D. A price-variable supplier is compliant with this section if such supplier clearly and conspicuously discloses (i) the factors determining the final price, (ii) any mandatory fees or surcharges associated with the transaction, and (iii) that the total cost of services may vary.
464458
465459 E. A provider of broadband Internet access service on its own or as part of a bundle that complies with federal broadband consumer requirements codified in 47 C.F.R. 8.2(a) shall be deemed compliant with this section.
466460
467461 F. A cable operator that complies with the pricing requirements of 47 U.S.C. 552 shall be deemed compliant with this section.
468462
469463 G. A direct broadcast satellite provider that complies with the pricing requirements of 47 C.F.R. 76.310 shall be deemed compliant with this section.
470464
471465 H. A provider of live-event tickets that complies with the provisions of 16 C.F.R. Part 464 relating to live-event tickets shall be deemed compliant with this section.
472466
473467 I. A food delivery platform that complies with the provisions of Chapter 54 ( 59.1-586 et seq.) shall be deemed compliant with this section.
474468
475469 59.1-609. Limitations; exclusions.
476470
477471 A. It shall not be a violation of this chapter for any supplier to (i) reduce the total price that was previously advertised or displayed; (ii) display a promotion or discount, including an offer to waive one or more mandatory fees; or (iii) advertise or display a price for goods and services in compliance with specific state or federal laws applicable to such supplier.
478472
479-B. No provision of this chapter shall apply to (i) fees authorized by law related to the purchase or lease of a motor vehicle that are charged by a motor vehicle dealer; (ii) fees, surcharges, or costs charged by any electric utility, natural gas utility, or telecommunications service provider; (iii) any fees, surcharges, or other costs associated with settlement services, provided that such associated costs do not include real estate broker commissions and fees; (iv) the provision of air transportation by air carriers, as such terms are defined in 49 U.S.C. 40102; or (v) health club services, as such term is defined in 59.1-296.
473+B. No provision of this chapter shall apply to (i) fees authorized by law related to the purchase or lease of a motor vehicle that are charged by a motor vehicle dealer; (ii) fees, surcharges, or costs charged by any electric utility, natural gas utility, or telecommunications service provider; (iii) any fees, surcharges, or other costs associated with settlement services, provided that such associated costs do not include real estate broker commissions and fees; or (iv) the provision of air transportation by air carriers, as such terms are defined in 49 U.S.C. 40102.
480474
481475 C. No provision of this chapter shall apply to a supplier if such application is expressly preempted by federal law.
482476
483477 59.1-610. Enforcement; penalties.
484478
485479 Any violation of this chapter shall constitute a prohibited practice under the provisions of 59.1-200 and shall be subject to any and all of the enforcement provisions of the Virginia Consumer Protection Act ( 59.1-196 et seq.).
486-
487-2. That the provisions of this act shall not become effective unless reenacted by the 2026 Session of the General Assembly.