Virginia 2025 Regular Session

Virginia Senate Bill SB1455 Compare Versions

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11 2025 SESSION
22
33 INTRODUCED
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55 25104659D
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77 SENATE BILL NO. 1455
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99 Offered January 17, 2025
1010
1111 A BILL to amend and reenact 59.1-200, as it is currently effective and as it shall become effective, of the Code of Virginia and to amend the Code of Virginia by adding in Title 59.1 a chapter numbered 58, consisting of sections numbered 59.1-607 through 59.1-610, relating to online marketplace; high-volume third-party sellers; civil penalty; Virginia Consumer Protection Act; prohibited practices; selling, offering for sale, or facilitating the sale of stolen goods.
1212
1313
1414
1515 PatronStuart
1616
1717
1818
1919 Referred to Committee on General Laws and Technology
2020
2121
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2323 Be it enacted by the General Assembly of Virginia:
2424
2525 1. That 59.1-200, as it is currently effective and as it shall become effective, of the Code of Virginia is amended and reenacted and that the Code of Virginia is amended by adding in Title 59.1 a chapter numbered 58, consisting of sections numbered 59.1-607 through 59.1-610, as follows:
2626
2727 59.1-200. (Effective until July 1, 2025) Prohibited practices.
2828
2929 A. The following fraudulent acts or practices committed by a supplier in connection with a consumer transaction are hereby declared unlawful:
3030
3131 1. Misrepresenting goods or services as those of another;
3232
3333 2. Misrepresenting the source, sponsorship, approval, or certification of goods or services;
3434
3535 3. Misrepresenting the affiliation, connection, or association of the supplier, or of the goods or services, with another;
3636
3737 4. Misrepresenting geographic origin in connection with goods or services;
3838
3939 5. Misrepresenting that goods or services have certain quantities, characteristics, ingredients, uses, or benefits;
4040
4141 6. Misrepresenting that goods or services are of a particular standard, quality, grade, style, or model;
4242
4343 7. Advertising or offering for sale goods that are used, secondhand, repossessed, defective, blemished, deteriorated, or reconditioned, or that are "seconds," irregulars, imperfects, or "not first class," without clearly and unequivocally indicating in the advertisement or offer for sale that the goods are used, secondhand, repossessed, defective, blemished, deteriorated, reconditioned, or are "seconds," irregulars, imperfects, or "not first class";
4444
4545 8. Advertising goods or services with intent not to sell them as advertised, or with intent not to sell at the price or upon the terms advertised.
4646
4747 In any action brought under this subdivision, the refusal by any person, or any employee, agent, or servant thereof, to sell any goods or services advertised or offered for sale at the price or upon the terms advertised or offered, shall be prima facie evidence of a violation of this subdivision. This paragraph shall not apply when it is clearly and conspicuously stated in the advertisement or offer by which such goods or services are advertised or offered for sale, that the supplier or offeror has a limited quantity or amount of such goods or services for sale, and the supplier or offeror at the time of such advertisement or offer did in fact have or reasonably expected to have at least such quantity or amount for sale;
4848
4949 9. Making false or misleading statements of fact concerning the reasons for, existence of, or amounts of price reductions;
5050
5151 10. Misrepresenting that repairs, alterations, modifications, or services have been performed or parts installed;
5252
5353 11. Misrepresenting by the use of any written or documentary material that appears to be an invoice or bill for merchandise or services previously ordered;
5454
5555 12. Notwithstanding any other provision of law, using in any manner the words "wholesale," "wholesaler," "factory," or "manufacturer" in the supplier's name, or to describe the nature of the supplier's business, unless the supplier is actually engaged primarily in selling at wholesale or in manufacturing the goods or services advertised or offered for sale;
5656
5757 13. Using in any contract or lease any liquidated damage clause, penalty clause, or waiver of defense, or attempting to collect any liquidated damages or penalties under any clause, waiver, damages, or penalties that are void or unenforceable under any otherwise applicable laws of the Commonwealth, or under federal statutes or regulations;
5858
5959 13a. Failing to provide to a consumer, or failing to use or include in any written document or material provided to or executed by a consumer, in connection with a consumer transaction any statement, disclosure, notice, or other information however characterized when the supplier is required by 16 C.F.R. Part 433 to so provide, use, or include the statement, disclosure, notice, or other information in connection with the consumer transaction;
6060
6161 14. Using any other deception, fraud, false pretense, false promise, or misrepresentation in connection with a consumer transaction;
6262
6363 15. Violating any provision of 3.2-6509, 3.2-6512, 3.2-6513, 3.2-6513.1, 3.2-6514, 3.2-6515, 3.2-6516, or 3.2-6519 is a violation of this chapter;
6464
6565 16. Failing to disclose all conditions, charges, or fees relating to:
6666
6767 a. The return of goods for refund, exchange, or credit. Such disclosure shall be by means of a sign attached to the goods, or placed in a conspicuous public area of the premises of the supplier, so as to be readily noticeable and readable by the person obtaining the goods from the supplier. If the supplier does not permit a refund, exchange, or credit for return, he shall so state on a similar sign. The provisions of this subdivision shall not apply to any retail merchant who has a policy of providing, for a period of not less than 20 days after date of purchase, a cash refund or credit to the purchaser's credit card account for the return of defective, unused, or undamaged merchandise upon presentation of proof of purchase. In the case of merchandise paid for by check, the purchase shall be treated as a cash purchase and any refund may be delayed for a period of 10 banking days to allow for the check to clear. This subdivision does not apply to sale merchandise that is obviously distressed, out of date, post season, or otherwise reduced for clearance; nor does this subdivision apply to special order purchases where the purchaser has requested the supplier to order merchandise of a specific or unusual size, color, or brand not ordinarily carried in the store or the store's catalog; nor shall this subdivision apply in connection with a transaction for the sale or lease of motor vehicles, farm tractors, or motorcycles as defined in 46.2-100;
6868
6969 b. A layaway agreement. Such disclosure shall be furnished to the consumer (i) in writing at the time of the layaway agreement, or (ii) by means of a sign placed in a conspicuous public area of the premises of the supplier, so as to be readily noticeable and readable by the consumer, or (iii) on the bill of sale. Disclosure shall include the conditions, charges, or fees in the event that a consumer breaches the agreement;
7070
7171 16a. Failing to provide written notice to a consumer of an existing open-end credit balance in excess of $5 (i) on an account maintained by the supplier and (ii) resulting from such consumer's overpayment on such account. Suppliers shall give consumers written notice of such credit balances within 60 days of receiving overpayments. If the credit balance information is incorporated into statements of account furnished consumers by suppliers within such 60-day period, no separate or additional notice is required;
7272
7373 17. If a supplier enters into a written agreement with a consumer to resolve a dispute that arises in connection with a consumer transaction, failing to adhere to the terms and conditions of such an agreement;
7474
7575 18. Violating any provision of the Virginia Health Club Act, Chapter 24 ( 59.1-294 et seq.);
7676
7777 19. Violating any provision of the Virginia Home Solicitation Sales Act, Chapter 2.1 ( 59.1-21.1 et seq.);
7878
7979 20. Violating any provision of the Automobile Repair Facilities Act, Chapter 17.1 ( 59.1-207.1 et seq.);
8080
8181 21. Violating any provision of the Virginia Lease-Purchase Agreement Act, Chapter 17.4 ( 59.1-207.17 et seq.);
8282
8383 22. Violating any provision of the Prizes and Gifts Act, Chapter 31 ( 59.1-415 et seq.);
8484
8585 23. Violating any provision of the Virginia Public Telephone Information Act, Chapter 32 ( 59.1-424 et seq.);
8686
8787 24. Violating any provision of 54.1-1505;
8888
8989 25. Violating any provision of the Motor Vehicle Manufacturers' Warranty Adjustment Act, Chapter 17.6 ( 59.1-207.34 et seq.);
9090
9191 26. Violating any provision of 3.2-5627, relating to the pricing of merchandise;
9292
9393 27. Violating any provision of the Pay-Per-Call Services Act, Chapter 33 ( 59.1-429 et seq.);
9494
9595 28. Violating any provision of the Extended Service Contract Act, Chapter 34 ( 59.1-435 et seq.);
9696
9797 29. Violating any provision of the Virginia Membership Camping Act, Chapter 25 ( 59.1-311 et seq.);
9898
9999 30. Violating any provision of the Comparison Price Advertising Act, Chapter 17.7 ( 59.1-207.40 et seq.);
100100
101101 31. Violating any provision of the Virginia Travel Club Act, Chapter 36 ( 59.1-445 et seq.);
102102
103103 32. Violating any provision of 46.2-1231 and 46.2-1233.1;
104104
105105 33. Violating any provision of Chapter 40 ( 54.1-4000 et seq.) of Title 54.1;
106106
107107 34. Violating any provision of Chapter 10.1 ( 58.1-1031 et seq.) of Title 58.1;
108108
109109 35. Using the consumer's social security number as the consumer's account number with the supplier, if the consumer has requested in writing that the supplier use an alternate number not associated with the consumer's social security number;
110110
111111 36. Violating any provision of Chapter 18 ( 6.2-1800 et seq.) of Title 6.2;
112112
113113 37. Violating any provision of 8.01-40.2;
114114
115115 38. Violating any provision of Article 7 ( 32.1-212 et seq.) of Chapter 6 of Title 32.1;
116116
117117 39. Violating any provision of Chapter 34.1 ( 59.1-441.1 et seq.);
118118
119119 40. Violating any provision of Chapter 20 ( 6.2-2000 et seq.) of Title 6.2;
120120
121121 41. Violating any provision of the Virginia Post-Disaster Anti-Price Gouging Act, Chapter 46 ( 59.1-525 et seq.). For the purposes of this subdivision, "consumer transaction" has the same meaning as provided in 59.1-526;
122122
123123 42. Violating any provision of Chapter 47 ( 59.1-530 et seq.);
124124
125125 43. Violating any provision of 59.1-443.2;
126126
127127 44. Violating any provision of Chapter 48 ( 59.1-533 et seq.);
128128
129129 45. Violating any provision of Chapter 25 ( 6.2-2500 et seq.) of Title 6.2;
130130
131131 46. Violating the provisions of clause (i) of subsection B of 54.1-1115;
132132
133133 47. Violating any provision of 18.2-239;
134134
135135 48. Violating any provision of Chapter 26 ( 59.1-336 et seq.);
136136
137137 49. Selling, offering for sale, or manufacturing for sale a children's product the supplier knows or has reason to know was recalled by the U.S. Consumer Product Safety Commission. There is a rebuttable presumption that a supplier has reason to know a children's product was recalled if notice of the recall has been posted continuously at least 30 days before the sale, offer for sale, or manufacturing for sale on the website of the U.S. Consumer Product Safety Commission. This prohibition does not apply to children's products that are used, secondhand or "seconds";
138138
139139 50. Violating any provision of Chapter 44.1 ( 59.1-518.1 et seq.);
140140
141141 51. Violating any provision of Chapter 22 ( 6.2-2200 et seq.) of Title 6.2;
142142
143143 52. Violating any provision of 8.2-317.1;
144144
145145 53. Violating subsection A of 9.1-149.1;
146146
147147 54. Selling, offering for sale, or using in the construction, remodeling, or repair of any residential dwelling in the Commonwealth, any drywall that the supplier knows or has reason to know is defective drywall. This subdivision shall not apply to the sale or offering for sale of any building or structure in which defective drywall has been permanently installed or affixed;
148148
149149 55. Engaging in fraudulent or improper or dishonest conduct as defined in 54.1-1118 while engaged in a transaction that was initiated (i) during a declared state of emergency as defined in 44-146.16 or (ii) to repair damage resulting from the event that prompted the declaration of a state of emergency, regardless of whether the supplier is licensed as a contractor in the Commonwealth pursuant to Chapter 11 ( 54.1-1100 et seq.) of Title 54.1;
150150
151151 56. Violating any provision of Chapter 33.1 ( 59.1-434.1 et seq.);
152152
153153 57. Violating any provision of 18.2-178, 18.2-178.1, or 18.2-200.1;
154154
155155 58. Violating any provision of Chapter 17.8 ( 59.1-207.45 et seq.). For the purposes of this subdivision, "consumer transaction" also includes transactions involving an automatic renewal or continuous service offer by a supplier to a small business, as those terms are defined in 59.1-207.45;
156156
157157 59. Violating any provision of subsection E of 32.1-126;
158158
159159 60. Violating any provision of 54.1-111 relating to the unlicensed practice of a profession licensed under Chapter 11 ( 54.1-1100 et seq.) or Chapter 21 ( 54.1-2100 et seq.) of Title 54.1;
160160
161161 61. Violating any provision of 2.2-2001.5;
162162
163163 62. Violating any provision of Chapter 5.2 ( 54.1-526 et seq.) of Title 54.1;
164164
165165 63. Violating any provision of 6.2-312;
166166
167167 64. Violating any provision of Chapter 20.1 ( 6.2-2026 et seq.) of Title 6.2;
168168
169169 65. Violating any provision of Chapter 26 ( 6.2-2600 et seq.) of Title 6.2;
170170
171171 66. Violating any provision of Chapter 54 ( 59.1-586 et seq.);
172172
173173 67. Knowingly violating any provision of 8.01-27.5;
174174
175175 68. Failing to, in accordance with 59.1-207.46, (i) make available a conspicuous online option to cancel a recurring purchase of a good or service or (ii) with respect to a free trial lasting more than 30 days, notify a consumer of his option to cancel such free trial within 30 days of the end of the trial period to avoid an obligation to pay for the goods or services;
176176
177177 69. Selling or offering for sale any substance intended for human consumption, orally or by inhalation, that contains a synthetic derivative of tetrahydrocannabinol. As used in this subdivision, "synthetic derivative" means a chemical compound produced by man through a chemical transformation to turn a compound into a different compound by adding or subtracting molecules to or from the original compound. This subdivision shall not (i) apply to products that are approved for marketing by the U.S. Food and Drug Administration and scheduled in the Drug Control Act ( 54.1-3400 et seq.) or (ii) be construed to prohibit any conduct permitted under Chapter 16 ( 4.1-1600 et seq.) of Title 4.1;
178178
179179 70. Selling or offering for sale to a person younger than 21 years of age any substance intended for human consumption, orally or by inhalation, that contains tetrahydrocannabinol. This subdivision shall not (i) apply to products that are approved for marketing by the U.S. Food and Drug Administration and scheduled in the Drug Control Act ( 54.1-3400 et seq.) or (ii) be construed to prohibit any conduct permitted under Chapter 16 ( 4.1-1600 et seq.) of Title 4.1;
180180
181181 71. Selling or offering for sale any substance intended for human consumption, orally or by inhalation, that contains tetrahydrocannabinol, unless such substance is (i) contained in child-resistant packaging, as defined in 4.1-600; (ii) equipped with a label that states, in English and in a font no less than 1/16 of an inch, (a) that the substance contains tetrahydrocannabinol and may not be sold to persons younger than 21 years of age, (b) all ingredients contained in the substance, (c) the amount of such substance that constitutes a single serving, and (d) the total percentage and milligrams of tetrahydrocannabinol included in the substance and the number of milligrams of tetrahydrocannabinol that are contained in each serving; and (iii) accompanied by a certificate of analysis, produced by an independent laboratory that is accredited pursuant to standard ISO/IEC 17025 of the International Organization of Standardization by a third-party accrediting body, that states the tetrahydrocannabinol concentration of the substance or the tetrahydrocannabinol concentration of the batch from which the substance originates. This subdivision shall not (i) apply to products that are approved for marketing by the U.S. Food and Drug Administration and scheduled in the Drug Control Act ( 54.1-3400 et seq.) or (ii) be construed to prohibit any conduct permitted under Chapter 16 ( 4.1-1600 et seq.) of Title 4.1;
182182
183183 72. Manufacturing, offering for sale at retail, or selling at retail an industrial hemp extract, as defined in 3.2-5145.1, a food containing an industrial hemp extract, or a substance containing tetrahydrocannabinol that depicts or is in the shape of a human, animal, vehicle, or fruit;
184184
185185 73. Selling or offering for sale any substance intended for human consumption, orally or by inhalation, that contains tetrahydrocannabinol and, without authorization, bears, is packaged in a container or wrapper that bears, or is otherwise labeled to bear the trademark, trade name, famous mark as defined in 15 U.S.C. 1125, or other identifying mark, imprint, or device, or any likeness thereof, of a manufacturer, processor, packer, or distributor of a product intended for human consumption other than the manufacturer, processor, packer, or distributor that did in fact so manufacture, process, pack, or distribute such substance;
186186
187187 74. Selling or offering for sale a topical hemp product, as defined in 3.2-4112, that does not include a label stating that the product is not intended for human consumption. This subdivision shall not (i) apply to products that are approved for marketing by the U.S. Food and Drug Administration and scheduled in the Drug Control Act ( 54.1-3400 et seq.), (ii) be construed to prohibit any conduct permitted under Chapter 16 ( 4.1-1600 et seq.) of Title 4.1, or (iii) apply to topical hemp products that were manufactured prior to July 1, 2023, provided that the person provides documentation of the date of manufacture if requested;
188188
189189 75. Violating any provision of 59.1-466.8;
190190
191191 76. Violating subsection F of 36-96.3:1;
192192
193193 77. Selling or offering for sale (i) any kratom product to a person younger than 21 years of age or (ii) any kratom product that does not include a label listing all ingredients and with the following guidance: "This product may be harmful to your health, has not been evaluated by the FDA, and is not intended to diagnose, treat, cure, or prevent any disease." As used in this subdivision, "kratom" means any part of the leaf of the plant Mitragyna speciosa or any extract thereof;
194194
195195 78. Advertising of any ignition interlock system in Virginia by an ignition interlock vendor not approved by the Commission on the Virginia Alcohol Safety Action Program to operate in Virginia; targeted advertising of any ignition interlock system to a person before determination of guilt; and any advertising, whether before or after determination of guilt, without a conspicuous statement that such advertisement is not affiliated with any government agency. For purposes of this subdivision, "ignition interlock system" has the same meaning as ascribed to that term in 18.2-270.1 and "targeted advertising" has the same meaning ascribed to that term in 59.1-575 and includes direct mailings to an individual. This provision shall not apply to ignition interlock service vendor ads, pamphlets, or kiosk advertisements approved by the Commission on the Virginia Alcohol Safety Action Program and provided at a Commission-approved location;
196196
197197 79. Failing to disclose the total cost of a good or continuous service, as defined in 59.1-207.45, to a consumer, including any mandatory fees or charges, prior to entering into an agreement for the sale of any such good or provision of any such continuous service;
198198
199199 80. Violating any provision of the Unfair Real Estate Service Agreement Act ( 55.1-3200 et seq.);
200200
201201 81. Selling or offering for sale services as a professional mold remediator to be performed upon any residential dwelling without holding a mold remediation certification from the Institute of Inspection, Cleaning and Restoration Certification (IICRC); and
202202
203203 82. Willfully violating any provision of 59.1-444.4; and
204204
205205 83. Selling, offering for sale, or facilitating the sale, including through an online marketplace platform or other online website or through the supplier's warehouse or distribution center, of stolen goods.
206206
207207 B. Nothing in this section shall be construed to invalidate or make unenforceable any contract or lease solely by reason of the failure of such contract or lease to comply with any other law of the Commonwealth or any federal statute or regulation, to the extent such other law, statute, or regulation provides that a violation of such law, statute, or regulation shall not invalidate or make unenforceable such contract or lease.
208208
209209 59.1-200. (Effective July 1, 2025) Prohibited practices.
210210
211211 A. The following fraudulent acts or practices committed by a supplier in connection with a consumer transaction are hereby declared unlawful:
212212
213213 1. Misrepresenting goods or services as those of another;
214214
215215 2. Misrepresenting the source, sponsorship, approval, or certification of goods or services;
216216
217217 3. Misrepresenting the affiliation, connection, or association of the supplier, or of the goods or services, with another;
218218
219219 4. Misrepresenting geographic origin in connection with goods or services;
220220
221221 5. Misrepresenting that goods or services have certain quantities, characteristics, ingredients, uses, or benefits;
222222
223223 6. Misrepresenting that goods or services are of a particular standard, quality, grade, style, or model;
224224
225225 7. Advertising or offering for sale goods that are used, secondhand, repossessed, defective, blemished, deteriorated, or reconditioned, or that are "seconds," irregulars, imperfects, or "not first class," without clearly and unequivocally indicating in the advertisement or offer for sale that the goods are used, secondhand, repossessed, defective, blemished, deteriorated, reconditioned, or are "seconds," irregulars, imperfects, or "not first class";
226226
227227 8. Advertising goods or services with intent not to sell them as advertised, or with intent not to sell at the price or upon the terms advertised.
228228
229229 In any action brought under this subdivision, the refusal by any person, or any employee, agent, or servant thereof, to sell any goods or services advertised or offered for sale at the price or upon the terms advertised or offered, shall be prima facie evidence of a violation of this subdivision. This paragraph shall not apply when it is clearly and conspicuously stated in the advertisement or offer by which such goods or services are advertised or offered for sale, that the supplier or offeror has a limited quantity or amount of such goods or services for sale, and the supplier or offeror at the time of such advertisement or offer did in fact have or reasonably expected to have at least such quantity or amount for sale;
230230
231231 9. Making false or misleading statements of fact concerning the reasons for, existence of, or amounts of price reductions;
232232
233233 10. Misrepresenting that repairs, alterations, modifications, or services have been performed or parts installed;
234234
235235 11. Misrepresenting by the use of any written or documentary material that appears to be an invoice or bill for merchandise or services previously ordered;
236236
237237 12. Notwithstanding any other provision of law, using in any manner the words "wholesale," "wholesaler," "factory," or "manufacturer" in the supplier's name, or to describe the nature of the supplier's business, unless the supplier is actually engaged primarily in selling at wholesale or in manufacturing the goods or services advertised or offered for sale;
238238
239239 13. Using in any contract or lease any liquidated damage clause, penalty clause, or waiver of defense, or attempting to collect any liquidated damages or penalties under any clause, waiver, damages, or penalties that are void or unenforceable under any otherwise applicable laws of the Commonwealth, or under federal statutes or regulations;
240240
241241 13a. Failing to provide to a consumer, or failing to use or include in any written document or material provided to or executed by a consumer, in connection with a consumer transaction any statement, disclosure, notice, or other information however characterized when the supplier is required by 16 C.F.R. Part 433 to so provide, use, or include the statement, disclosure, notice, or other information in connection with the consumer transaction;
242242
243243 14. Using any other deception, fraud, false pretense, false promise, or misrepresentation in connection with a consumer transaction;
244244
245245 15. Violating any provision of 3.2-6509, 3.2-6512, 3.2-6513, 3.2-6513.1, 3.2-6514, 3.2-6515, 3.2-6516, or 3.2-6519 is a violation of this chapter;
246246
247247 16. Failing to disclose all conditions, charges, or fees relating to:
248248
249249 a. The return of goods for refund, exchange, or credit. Such disclosure shall be by means of a sign attached to the goods, or placed in a conspicuous public area of the premises of the supplier, so as to be readily noticeable and readable by the person obtaining the goods from the supplier. If the supplier does not permit a refund, exchange, or credit for return, he shall so state on a similar sign. The provisions of this subdivision shall not apply to any retail merchant who has a policy of providing, for a period of not less than 20 days after date of purchase, a cash refund or credit to the purchaser's credit card account for the return of defective, unused, or undamaged merchandise upon presentation of proof of purchase. In the case of merchandise paid for by check, the purchase shall be treated as a cash purchase and any refund may be delayed for a period of 10 banking days to allow for the check to clear. This subdivision does not apply to sale merchandise that is obviously distressed, out of date, post season, or otherwise reduced for clearance; nor does this subdivision apply to special order purchases where the purchaser has requested the supplier to order merchandise of a specific or unusual size, color, or brand not ordinarily carried in the store or the store's catalog; nor shall this subdivision apply in connection with a transaction for the sale or lease of motor vehicles, farm tractors, or motorcycles as defined in 46.2-100;
250250
251251 b. A layaway agreement. Such disclosure shall be furnished to the consumer (i) in writing at the time of the layaway agreement, or (ii) by means of a sign placed in a conspicuous public area of the premises of the supplier, so as to be readily noticeable and readable by the consumer, or (iii) on the bill of sale. Disclosure shall include the conditions, charges, or fees in the event that a consumer breaches the agreement;
252252
253253 16a. Failing to provide written notice to a consumer of an existing open-end credit balance in excess of $5 (i) on an account maintained by the supplier and (ii) resulting from such consumer's overpayment on such account. Suppliers shall give consumers written notice of such credit balances within 60 days of receiving overpayments. If the credit balance information is incorporated into statements of account furnished consumers by suppliers within such 60-day period, no separate or additional notice is required;
254254
255255 17. If a supplier enters into a written agreement with a consumer to resolve a dispute that arises in connection with a consumer transaction, failing to adhere to the terms and conditions of such an agreement;
256256
257257 18. Violating any provision of the Virginia Health Club Act, Chapter 24 ( 59.1-294 et seq.);
258258
259259 19. Violating any provision of the Virginia Home Solicitation Sales Act, Chapter 2.1 ( 59.1-21.1 et seq.);
260260
261261 20. Violating any provision of the Automobile Repair Facilities Act, Chapter 17.1 ( 59.1-207.1 et seq.);
262262
263263 21. Violating any provision of the Virginia Lease-Purchase Agreement Act, Chapter 17.4 ( 59.1-207.17 et seq.);
264264
265265 22. Violating any provision of the Prizes and Gifts Act, Chapter 31 ( 59.1-415 et seq.);
266266
267267 23. Violating any provision of the Virginia Public Telephone Information Act, Chapter 32 ( 59.1-424 et seq.);
268268
269269 24. Violating any provision of 54.1-1505;
270270
271271 25. Violating any provision of the Motor Vehicle Manufacturers' Warranty Adjustment Act, Chapter 17.6 ( 59.1-207.34 et seq.);
272272
273273 26. Violating any provision of 3.2-5627, relating to the pricing of merchandise;
274274
275275 27. Violating any provision of the Pay-Per-Call Services Act, Chapter 33 ( 59.1-429 et seq.);
276276
277277 28. Violating any provision of the Extended Service Contract Act, Chapter 34 ( 59.1-435 et seq.);
278278
279279 29. Violating any provision of the Virginia Membership Camping Act, Chapter 25 ( 59.1-311 et seq.);
280280
281281 30. Violating any provision of the Comparison Price Advertising Act, Chapter 17.7 ( 59.1-207.40 et seq.);
282282
283283 31. Violating any provision of the Virginia Travel Club Act, Chapter 36 ( 59.1-445 et seq.);
284284
285285 32. Violating any provision of 46.2-1231 and 46.2-1233.1;
286286
287287 33. Violating any provision of Chapter 40 ( 54.1-4000 et seq.) of Title 54.1;
288288
289289 34. Violating any provision of Chapter 10.1 ( 58.1-1031 et seq.) of Title 58.1;
290290
291291 35. Using the consumer's social security number as the consumer's account number with the supplier, if the consumer has requested in writing that the supplier use an alternate number not associated with the consumer's social security number;
292292
293293 36. Violating any provision of Chapter 18 ( 6.2-1800 et seq.) of Title 6.2;
294294
295295 37. Violating any provision of 8.01-40.2;
296296
297297 38. Violating any provision of Article 7 ( 32.1-212 et seq.) of Chapter 6 of Title 32.1;
298298
299299 39. Violating any provision of Chapter 34.1 ( 59.1-441.1 et seq.);
300300
301301 40. Violating any provision of Chapter 20 ( 6.2-2000 et seq.) of Title 6.2;
302302
303303 41. Violating any provision of the Virginia Post-Disaster Anti-Price Gouging Act, Chapter 46 ( 59.1-525 et seq.). For the purposes of this subdivision, "consumer transaction" has the same meaning as provided in 59.1-526;
304304
305305 42. Violating any provision of Chapter 47 ( 59.1-530 et seq.);
306306
307307 43. Violating any provision of 59.1-443.2;
308308
309309 44. Violating any provision of Chapter 48 ( 59.1-533 et seq.);
310310
311311 45. Violating any provision of Chapter 25 ( 6.2-2500 et seq.) of Title 6.2;
312312
313313 46. Violating the provisions of clause (i) of subsection B of 54.1-1115;
314314
315315 47. Violating any provision of 18.2-239;
316316
317317 48. Violating any provision of Chapter 26 ( 59.1-336 et seq.);
318318
319319 49. Selling, offering for sale, or manufacturing for sale a children's product the supplier knows or has reason to know was recalled by the U.S. Consumer Product Safety Commission. There is a rebuttable presumption that a supplier has reason to know a children's product was recalled if notice of the recall has been posted continuously at least 30 days before the sale, offer for sale, or manufacturing for sale on the website of the U.S. Consumer Product Safety Commission. This prohibition does not apply to children's products that are used, secondhand or "seconds";
320320
321321 50. Violating any provision of Chapter 44.1 ( 59.1-518.1 et seq.);
322322
323323 51. Violating any provision of Chapter 22 ( 6.2-2200 et seq.) of Title 6.2;
324324
325325 52. Violating any provision of 8.2-317.1;
326326
327327 53. Violating subsection A of 9.1-149.1;
328328
329329 54. Selling, offering for sale, or using in the construction, remodeling, or repair of any residential dwelling in the Commonwealth, any drywall that the supplier knows or has reason to know is defective drywall. This subdivision shall not apply to the sale or offering for sale of any building or structure in which defective drywall has been permanently installed or affixed;
330330
331331 55. Engaging in fraudulent or improper or dishonest conduct as defined in 54.1-1118 while engaged in a transaction that was initiated (i) during a declared state of emergency as defined in 44-146.16 or (ii) to repair damage resulting from the event that prompted the declaration of a state of emergency, regardless of whether the supplier is licensed as a contractor in the Commonwealth pursuant to Chapter 11 ( 54.1-1100 et seq.) of Title 54.1;
332332
333333 56. Violating any provision of Chapter 33.1 ( 59.1-434.1 et seq.);
334334
335335 57. Violating any provision of 18.2-178, 18.2-178.1, or 18.2-200.1;
336336
337337 58. Violating any provision of Chapter 17.8 ( 59.1-207.45 et seq.). For the purposes of this subdivision, "consumer transaction" also includes transactions involving an automatic renewal or continuous service offer by a supplier to a small business, as those terms are defined in 59.1-207.45;
338338
339339 59. Violating any provision of subsection E of 32.1-126;
340340
341341 60. Violating any provision of 54.1-111 relating to the unlicensed practice of a profession licensed under Chapter 11 ( 54.1-1100 et seq.) or Chapter 21 ( 54.1-2100 et seq.) of Title 54.1;
342342
343343 61. Violating any provision of 2.2-2001.5;
344344
345345 62. Violating any provision of Chapter 5.2 ( 54.1-526 et seq.) of Title 54.1;
346346
347347 63. Violating any provision of 6.2-312;
348348
349349 64. Violating any provision of Chapter 20.1 ( 6.2-2026 et seq.) of Title 6.2;
350350
351351 65. Violating any provision of Chapter 26 ( 6.2-2600 et seq.) of Title 6.2;
352352
353353 66. Violating any provision of Chapter 54 ( 59.1-586 et seq.);
354354
355355 67. Knowingly violating any provision of 8.01-27.5;
356356
357357 68. Failing to, in accordance with 59.1-207.46, (i) make available a conspicuous online option to cancel a recurring purchase of a good or service or (ii) with respect to a free trial lasting more than 30 days, notify a consumer of his option to cancel such free trial within 30 days of the end of the trial period to avoid an obligation to pay for the goods or services;
358358
359359 69. Selling or offering for sale any substance intended for human consumption, orally or by inhalation, that contains a synthetic derivative of tetrahydrocannabinol. As used in this subdivision, "synthetic derivative" means a chemical compound produced by man through a chemical transformation to turn a compound into a different compound by adding or subtracting molecules to or from the original compound. This subdivision shall not (i) apply to products that are approved for marketing by the U.S. Food and Drug Administration and scheduled in the Drug Control Act ( 54.1-3400 et seq.) or (ii) be construed to prohibit any conduct permitted under Chapter 16 ( 4.1-1600 et seq.) of Title 4.1;
360360
361361 70. Selling or offering for sale to a person younger than 21 years of age any substance intended for human consumption, orally or by inhalation, that contains tetrahydrocannabinol. This subdivision shall not (i) apply to products that are approved for marketing by the U.S. Food and Drug Administration and scheduled in the Drug Control Act ( 54.1-3400 et seq.) or (ii) be construed to prohibit any conduct permitted under Chapter 16 ( 4.1-1600 et seq.) of Title 4.1;
362362
363363 71. Selling or offering for sale any substance intended for human consumption, orally or by inhalation, that contains tetrahydrocannabinol, unless such substance is (i) contained in child-resistant packaging, as defined in 4.1-600; (ii) equipped with a label that states, in English and in a font no less than 1/16 of an inch, (a) that the substance contains tetrahydrocannabinol and may not be sold to persons younger than 21 years of age, (b) all ingredients contained in the substance, (c) the amount of such substance that constitutes a single serving, and (d) the total percentage and milligrams of tetrahydrocannabinol included in the substance and the number of milligrams of tetrahydrocannabinol that are contained in each serving; and (iii) accompanied by a certificate of analysis, produced by an independent laboratory that is accredited pursuant to standard ISO/IEC 17025 of the International Organization of Standardization by a third-party accrediting body, that states the tetrahydrocannabinol concentration of the substance or the tetrahydrocannabinol concentration of the batch from which the substance originates. This subdivision shall not (i) apply to products that are approved for marketing by the U.S. Food and Drug Administration and scheduled in the Drug Control Act ( 54.1-3400 et seq.) or (ii) be construed to prohibit any conduct permitted under Chapter 16 ( 4.1-1600 et seq.) of Title 4.1;
364364
365365 72. Manufacturing, offering for sale at retail, or selling at retail an industrial hemp extract, as defined in 3.2-5145.1, a food containing an industrial hemp extract, or a substance containing tetrahydrocannabinol that depicts or is in the shape of a human, animal, vehicle, or fruit;
366366
367367 73. Selling or offering for sale any substance intended for human consumption, orally or by inhalation, that contains tetrahydrocannabinol and, without authorization, bears, is packaged in a container or wrapper that bears, or is otherwise labeled to bear the trademark, trade name, famous mark as defined in 15 U.S.C. 1125, or other identifying mark, imprint, or device, or any likeness thereof, of a manufacturer, processor, packer, or distributor of a product intended for human consumption other than the manufacturer, processor, packer, or distributor that did in fact so manufacture, process, pack, or distribute such substance;
368368
369369 74. Selling or offering for sale a topical hemp product, as defined in 3.2-4112, that does not include a label stating that the product is not intended for human consumption. This subdivision shall not (i) apply to products that are approved for marketing by the U.S. Food and Drug Administration and scheduled in the Drug Control Act ( 54.1-3400 et seq.), (ii) be construed to prohibit any conduct permitted under Chapter 16 ( 4.1-1600 et seq.) of Title 4.1, or (iii) apply to topical hemp products that were manufactured prior to July 1, 2023, provided that the person provides documentation of the date of manufacture if requested;
370370
371371 75. Violating any provision of 59.1-466.8;
372372
373373 76. Violating subsection F of 36-96.3:1;
374374
375375 77. Selling or offering for sale (i) any kratom product to a person younger than 21 years of age or (ii) any kratom product that does not include a label listing all ingredients and with the following guidance: "This product may be harmful to your health, has not been evaluated by the FDA, and is not intended to diagnose, treat, cure, or prevent any disease." As used in this subdivision, "kratom" means any part of the leaf of the plant Mitragyna speciosa or any extract thereof;
376376
377377 78. Advertising of any ignition interlock system in Virginia by an ignition interlock vendor not approved by the Commission on the Virginia Alcohol Safety Action Program to operate in Virginia; targeted advertising of any ignition interlock system to a person before determination of guilt; and any advertising, whether before or after determination of guilt, without a conspicuous statement that such advertisement is not affiliated with any government agency. For purposes of this subdivision, "ignition interlock system" has the same meaning as ascribed to that term in 18.2-270.1 and "targeted advertising" has the same meaning ascribed to that term in 59.1-575 and includes direct mailings to an individual. This provision shall not apply to ignition interlock service vendor ads, pamphlets, or kiosk advertisements approved by the Commission on the Virginia Alcohol Safety Action Program and provided at a Commission-approved location;
378378
379379 79. Failing to disclose the total cost of a good or continuous service, as defined in 59.1-207.45, to a consumer, including any mandatory fees or charges, prior to entering into an agreement for the sale of any such good or provision of any such continuous service;
380380
381381 80. Violating any provision of the Unfair Real Estate Service Agreement Act ( 55.1-3200 et seq.);
382382
383383 81. Selling or offering for sale services as a professional mold remediator to be performed upon any residential dwelling without holding a mold remediation certification from the Institute of Inspection, Cleaning and Restoration Certification (IICRC);
384384
385385 82. Willfully violating any provision of 59.1-444.4; and
386386
387387 83. Violating any provision of Chapter 23.2 ( 59.1-293.10 et seq.); and
388388
389389 84. Selling, offering for sale, or facilitating the sale, including through an online marketplace platform or other online website or through the supplier's warehouse or distribution center, of stolen goods.
390390
391391 B. Nothing in this section shall be construed to invalidate or make unenforceable any contract or lease solely by reason of the failure of such contract or lease to comply with any other law of the Commonwealth or any federal statute or regulation, to the extent such other law, statute, or regulation provides that a violation of such law, statute, or regulation shall not invalidate or make unenforceable such contract or lease.
392392
393393 CHAPTER 58.
394394
395395 ONLINE MARKETPLACE CONSUMER PROTECTION ACT.
396396
397397 59.1-607. Definitions.
398398
399399 As used in this chapter, unless the context requires a different meaning:
400400
401401 "Consumer product" means any tangible personal property that is (i) distributed in commerce and (ii) normally used for personal, family, or household purposes. "Consumer product" includes property intended to be attached to or installed in any real property without regard to whether it is so attached or installed.
402402
403403 "High-volume third-party seller" means a participant in an online marketplace that is a third-party seller and that, in any continuous 12-month period during the previous 24 months, has entered into 200 or more discrete sales or transactions of new or unused consumer products, with an aggregate total of $5,000 or more in gross revenues. For purposes of calculating the number of discrete sales or transactions or the aggregate gross revenues, an online marketplace shall only be required to count sales or transactions made through the online marketplace and for which payment was processed by the online marketplace, either directly or through its payment processor.
404404
405405 "Online marketplace" means any person or entity that operates a consumer-directed electronically based or electronically accessed platform that (i) includes features that allow for, facilitate, or enable third-party sellers to engage in the sale, purchase, payment, storage, shipping, or delivery of a consumer product in the United States; (ii) is used by one or more third-party sellers for such purposes; and (iii) has a contractual or similar relationship with consumers governing their use of the platform to purchase consumer products.
406406
407407 "Seller" means a person who sells, offers to sell, or contracts to sell a consumer product through an online marketplace platform.
408408
409409 "Third-party seller" means any seller, independent of an operator, facilitator, or owner of an online marketplace, who sells, offers to sell, or contracts to sell a consumer product in the United States through an online marketplace. With respect to an online marketplace, "third-party seller" does not include:
410410
411411 1. A seller who operates the online marketplace platform; or
412412
413413 2. A business entity that has (i) made available to the general public the business entity's name, business address, and contact information; (ii) an ongoing contractual relationship with the owner of an online marketplace to provide for the manufacture, distribution, wholesaling, or fulfillment of shipments of consumer products; and (iii) provided the online marketplace with identifying information, as described in 59.1-608, that has been verified in accordance with 59.1-608.
414414
415415 "Verify" means to confirm information provided to an online marketplace in accordance with 59.1-608, which may include the use of one or more methods that enable the online marketplace to reliably determine that any information and documents provided by a seller or an individual acting on a seller's behalf are valid, not misappropriated, and not falsified.
416416
417417 59.1-608. Collection, verification, and disclosure of information by online marketplaces; seller information and verification required.
418418
419419 A. An online marketplace shall require that any high-volume third-party seller on such online marketplace platform provide the online marketplace with the following information no later than 10 days after qualifying as a high-volume third-party seller on the platform:
420420
421421 1. a. A bank account number; or
422422
423423 b. If the high-volume third-party seller does not have a bank account, the name of the payee for payments issued by the online marketplace to the high-volume third-party seller.
424424
425425 Such required bank account information or payee information may be provided by the seller to the online marketplace or to a payment processor or other third party contracted by the online marketplace to maintain the information, provided that the online marketplace ensures that it can obtain the information on demand from the payment processor or other third party;
426426
427427 2. Contact information for the high-volume third-party seller, which shall include the following:
428428
429429 a. If the high-volume third-party seller is an individual, the individual's name;
430430
431431 b. If the high-volume third-party seller is not an individual, one of the following forms of identifying information: (i) a copy of a valid government-issued photo identification for an individual acting on behalf of the high-volume third-party seller that includes the individual's name or (ii) a copy of a valid government-issued record or tax document that includes the business name and physical address of the high-volume third-party seller; and
432432
433433 c. A current working email address and working telephone number for the high-volume third-party seller; and
434434
435435 3. A business tax identification number or, if the high-volume third-party seller does not have a business tax identification number, a taxpayer identification number.
436436
437437 B. An online marketplace shall verify the information provided by a high-volume third-party seller pursuant to subsection A within 10 days of receiving the information. If a high-volume third-party seller provides a copy of a valid government-issued tax document, the information contained within such document or identification shall be presumed verified as of the date the document or identification was issued.
438438
439439 C. At least annually, an online marketplace shall (i) notify each high-volume third-party seller operating in the online marketplace that the high-volume third-party seller shall inform the online marketplace of any changes to information required pursuant to subsection A within 10 days of receiving the notification and (ii) as part of such notification, instruct each high-volume third-party seller to electronically certify either that the information provided pursuant to subsection A is unchanged or that the high-volume third-party seller has provided any changes to the information.
440440
441441 D. In the event that a high-volume third-party seller does not provide the information or certification required by this section after the online marketplace has provided the seller with written or electronic notice and an opportunity to provide such information or certification, the online marketplace shall, after providing the seller with a second written or electronic notice and an opportunity to provide such information or certification within 10 days after the issuance of such notice, suspend any future sales activity of such seller until the seller provides the required information or certification.
442442
443443 E. Data collected solely to comply with the requirements of this section shall not be used for any other purpose unless so required by law. An online marketplace shall implement and maintain reasonable security procedures and practices, including appropriate administrative, physical, and technological safeguards relative to the nature and purposes of the data collected to comply with the requirements of this section, in order to protect such data from unauthorized use, disclosure, access, destruction, or modification.
444444
445445 59.1-609. Disclosures to consumers required.
446446
447447 A. An online marketplace shall require each high-volume third-party seller with an aggregate total of $20,000 or more in annual gross revenues through such online marketplace platform to provide and disclose to consumers in a clear and conspicuous manner the information required by subsection B in (i) any order confirmation message or other document or communication made to a consumer once a purchase is finalized and (ii) the consumer's account transaction history.
448448
449449 B. An online marketplace shall require each high-volume third-party seller as described in subsection A to disclose the identity of the high-volume third-party seller in the manner prescribed by subsection A, including the following information:
450450
451451 1. The full name of the high-volume third-party seller, which may include the seller name, the seller's company name, or the name by which the seller or company operates in the online marketplace;
452452
453453 2. The physical address of the high-volume third-party seller;
454454
455455 3. Contact information for the high-volume third-party seller, for the purpose of allowing direct and unhindered communication between high-volume third-party sellers and users of the online marketplace, provided the requirements of this subsection shall not prevent an online marketplace from preventing fraud, abuse, or spam through such communications, including a current working telephone number, a current working email address, or other means of electronic messaging that may be provided to the high-volume third-party seller by the online marketplace; and
456456
457457 4. Whether the high-volume third-party seller uses a different seller to fulfill purchase orders to customers placed through the online marketplace. Upon the request of an authenticated purchaser, if a high-volume third party seller uses a different seller to fulfill purchase orders to consumers, the online marketplace shall require such high-volume third-party seller to provide identifying information for the different seller.
458458
459459 C. Upon the request of a high-volume third-party seller, an online marketplace may provide for partial disclosure of the identifying information required by this section under the following circumstances:
460460
461461 1. If the high-volume third-party seller certifies to the online marketplace that the high-volume third-party seller does not have a business address and only has a residential street address, or that the high-volume third party seller has a combined business and residential address, the online marketplace may (i) disclose only the country and, if applicable, the state in which the high-volume third-party seller resides and (ii) inform consumers that there is no business address available for the high-volume third-party seller and that consumer inquiries should be submitted to the high-volume third-party seller by telephone, email, or other means of electronic messaging provided to such seller by the online marketplace.
462462
463463 2. If the high-volume third-party seller certifies to the online marketplace that the high-volume third-party seller is a business that has a physical address for product returns, the online marketplace may disclose the physical address for consumer product returns.
464464
465465 3. If a high-volume third-party seller certifies to the online marketplace that the high-volume third-party seller does not have any phone number other than a personal telephone number, the online marketplace may inform consumers that there is no telephone number available for the high-volume third-party seller and that consumer inquiries should be submitted to the high-volume third-party seller by email or other means of electronic messaging provided to such seller by the online marketplace.
466466
467467 D. If an online marketplace becomes aware that a high-volume third-party seller has (i) made a false representation to the online marketplace in order to justify the provision of a partial disclosure under subsection B or (ii) requested and received a provision for partial disclosure under subsection B but has not provided responsive answers within a reasonable time frame to consumer inquiries submitted to the high-volume third-party seller by telephone, email, or other means of electronic messaging provided to the seller by the online marketplace; the online marketplace shall, after providing the seller with a written or electronic notice and an opportunity to respond no later than 10 days after the issuance of such notice, suspend any future sales activity of such seller unless the seller consents to the disclosure of the identifying information required by subsection A.
468468
469469 E. An online marketplace shall disclose to consumers, in a clear and conspicuous manner on the product listing of any high-volume third-party seller, a reporting mechanism that allows for electronic and telephone reporting of suspicious marketplace activity to the online marketplace.
470470
471471 F. If a high-volume third-party seller does not comply with the requirements to provide and disclose information under this section, the online marketplace shall, after providing the seller with written or electronic notice and an opportunity to provide or disclose such information not later than 10 days after the issuance of such notice, suspend any future sales activity of such seller until the seller complies with such requirements.
472472
473473 59.1-610. Enforcement.
474474
475475 A. The Attorney General shall have exclusive authority to enforce the provisions of this chapter.
476476
477477 B. If the Attorney General has reason to believe that any online marketplace has violated the provisions of this chapter, the Attorney General may initiate an action in the name of the Commonwealth and may seek an injunction to restrain any violations of this chapter and civil penalties of up to $10,000 for each violation under this chapter.
478478
479479 C. The Attorney General may recover reasonable expenses incurred in investigating and preparing a case, including attorney fees, in any action initiated under this chapter.
480480
481481 D. Nothing in this chapter shall be construed as providing the basis for, or be subject to, a private right of action for violations of this chapter or under any other law.