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3 | 3 | | 2023 - 2024 LEGISLATURE |
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4 | 4 | | 2023 ASSEMBLY BILL 674 |
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5 | 5 | | November 27, 2023 - Introduced by Representatives NEYLON, GUSTAFSON, TITTL, |
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6 | 6 | | BALDEH, GREEN, KRUG, MURPHY, O'CONNOR, PENTERMAN, RETTINGER, ROZAR, |
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7 | 7 | | SPIROS and TRANEL, cosponsored by Senators COWLES and STROEBEL. Referred |
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8 | 8 | | to Committee on Energy and Utilities. |
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9 | 9 | | ***AUTHORS SUBJECT TO CHANGE*** |
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10 | 10 | | AN ACT to amend 196.26 (1m), 196.26 (2) (a), 196.26 (2) (b) and 196.26 (2) (c); and |
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11 | 11 | | to create 196.26 (1) (d), 196.26 (1) (e), 196.26 (1e), 196.26 (2) (d), 196.26 (4), |
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12 | 12 | | 196.26 (5), 196.26 (6) and 196.26 (7) of the statutes; relating to: procedures |
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13 | 13 | | related to certain complaints filed with the Public Service Commission. |
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14 | 14 | | Analysis by the Legislative Reference Bureau |
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15 | 15 | | This bill makes various changes to procedures for complaints filed with the |
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16 | 16 | | Public Service Commission, including the following: |
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17 | 17 | | 1. Authorizing PSC to investigate complaints filed by persons adversely |
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18 | 18 | | affected by a person who has received a Certificate of Public Convenience and |
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19 | 19 | | Necessity from PSC. Under current law, a person must obtain a CPCN before |
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20 | 20 | | constructing a large electric generating facility or a high-voltage transmission line. |
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21 | 21 | | 2. Authorizing PSC to investigate complaints filed by persons adversely |
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22 | 22 | | affected by a continuous interruption of electric or gas service exceeding 180 minutes |
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23 | 23 | | or who experienced at least two separate interruptions of electric or gas service |
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24 | 24 | | during a one-year period. |
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25 | 25 | | 3. Requiring PSC to disclose, upon request of a complainant or public utility |
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26 | 26 | | or party that is the subject of a complaint, all documents and written materials that |
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27 | 27 | | are generated or gathered related to the complaint. Under the bill, PSC may decline |
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28 | 28 | | to disclose the documents and written materials if it determines that that disclosure |
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29 | 29 | | would jeopardize an ongoing investigation, but PSC must disclose the documents |
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30 | 30 | | and written materials as soon as it is feasible to do so without jeopardizing the |
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31 | 31 | | investigation. |
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37 | 37 | | ASSEMBLY BILL 674 |
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38 | 38 | | 4. Prohibiting PSC from dismissing a complaint unless a majority of the |
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39 | 39 | | commission votes to dismiss the complaint while present at a hearing that is open |
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40 | 40 | | to the public. |
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41 | 41 | | 5. Prohibiting PSC from dismissing a complaint for failure to contact the public |
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42 | 42 | | utility against whom a complaint was made if the complainant made at least one |
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43 | 43 | | documented attempt to contact the public utility before filing the complaint and |
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44 | 44 | | certain other conditions are satisfied. |
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45 | 45 | | 6. Authorizing PSC to order any appropriate relief, including a lower rate, a bill |
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46 | 46 | | credit, or other compensation for complainants and similarly situated persons. The |
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47 | 47 | | cost to a public utility of any relief ordered by PSC may not be recovered through the |
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48 | 48 | | public utility's rates. |
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49 | 49 | | 7. Requiring PSC to provide information on its website about the process for |
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50 | 50 | | filing a complaint. |
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51 | 51 | | 8. Authorizing PSC to combine multiple investigations into a single |
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52 | 52 | | investigation if it determines that the investigations arise from complaints made |
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53 | 53 | | against the same person and the subject matter of the complaints is substantially |
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54 | 54 | | similar. |
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55 | 55 | | 9. Prohibiting PSC from closing to the public a hearing based on a complaint |
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56 | 56 | | unless both the complainant and the person that is the subject of the complaint |
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57 | 57 | | consent. |
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58 | 58 | | 10. Increasing from 10 days to 20 days the amount of notice that PSC must give |
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59 | 59 | | to a complainant and a public utility or person that is the subject of a complaint |
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60 | 60 | | before holding a hearing related to a complaint. |
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61 | 61 | | For further information see the state fiscal estimate, which will be printed as |
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62 | 62 | | an appendix to this bill. |
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63 | 63 | | The people of the state of Wisconsin, represented in senate and assembly, do |
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64 | 64 | | enact as follows: |
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65 | 65 | | SECTION 1. 196.26 (1) (d) of the statutes is created to read: |
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66 | 66 | | 196.26 (1) (d) A complaint filed with the commission by a person adversely |
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67 | 67 | | affected by a person who has received a certificate of public convenience and |
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68 | 68 | | necessity from the commission under s. 196.491 (3), including an alleged violation |
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69 | 69 | | of a final order issued by the commission under s. 196.491 (3). |
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70 | 70 | | SECTION 2. 196.26 (1) (e) of the statutes is created to read: |
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71 | 71 | | 196.26 (1) (e) A complaint filed with the commission by a person adversely |
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72 | 72 | | affected by a continuous interruption to the person's electric or gas service of a |
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82 | 82 | | KP:skw&cdc |
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83 | 83 | | SECTION 2 |
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84 | 84 | | ASSEMBLY BILL 674 |
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85 | 85 | | duration exceeding 180 minutes or who experienced 2 or more separate interruptions |
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86 | 86 | | to the person's electric or gas service during a one-year period. |
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87 | 87 | | SECTION 3. 196.26 (1e) of the statutes is created to read: |
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88 | 88 | | 196.26 (1e) INFORMATION ON COMPLAINT PROCEDURES. (a) The commission shall |
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89 | 89 | | provide on its website information on the procedures for filing a complaint under this |
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90 | 90 | | section, including information that assists a person in filing a complaint, the |
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91 | 91 | | information that should be provided in a complaint, and suggested formatting for a |
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92 | 92 | | complaint. |
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93 | 93 | | (b) The commission shall include a link on the home page of its website to the |
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94 | 94 | | information described in par. (a). |
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95 | 95 | | SECTION 4. 196.26 (1m) of the statutes is amended to read: |
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96 | 96 | | 196.26 (1m) INVESTIGATION OF COMPLAINT. If any mercantile, agricultural, or |
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97 | 97 | | manufacturing society, body politic, or municipal organization, or 25 persons file a |
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98 | 98 | | person files a complaint specified in sub. (1) (a) or (d) against a public utility, or if the |
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99 | 99 | | commission terminates a proceeding on a complaint under s. 196.199 (3) (a) 1m. b., |
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100 | 100 | | or if a person files a complaint specified in sub. (1) (c), the commission, with or |
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101 | 101 | | without notice, may investigate the complaint under this section as it considers |
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102 | 102 | | necessary. The commission may not issue an order based on an investigation under |
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103 | 103 | | this subsection without a public hearing. |
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104 | 104 | | SECTION 5. 196.26 (2) (a) of the statutes is amended to read: |
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105 | 105 | | 196.26 (2) (a) Prior to a hearing under this section, the commission shall notify |
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106 | 106 | | the public utility or, party to an interconnection agreement, or person complained of |
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107 | 107 | | that a complaint has been made, and 10 20 days after the notice has been given the |
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108 | 108 | | commission may proceed to set a time and place for a hearing and an investigation. |
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109 | 109 | | This paragraph does not apply to a complaint specified in sub. (1) (b). |
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136 | 136 | | SECTION 6 ASSEMBLY BILL 674 |
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137 | 137 | | SECTION 6. 196.26 (2) (b) of the statutes is amended to read: |
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138 | 138 | | 196.26 (2) (b) The commission shall give the complainant and either the public |
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139 | 139 | | utility or, party to an interconnection agreement which, or person that is the subject |
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140 | 140 | | of a complaint specified in sub. (1) (a) or, (c), or (d) or, for a complaint specified in sub. |
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141 | 141 | | (1) (b), a party to an interconnection agreement who is identified in a notice under |
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142 | 142 | | s. 196.199 (3) (b) 1. b., 10 20 days' notice of the time and place of the hearing and the |
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143 | 143 | | matter to be considered and determined at the hearing. The complainant and either |
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144 | 144 | | the public utility or, party to the interconnection agreement, or person that is the |
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145 | 145 | | subject of the complaint may be heard. The commission may subpoena any witness |
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146 | 146 | | at the request of the public utility, party to the interconnection agreement, person |
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147 | 147 | | that is the subject of the complaint, or complainant. |
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148 | 148 | | SECTION 7. 196.26 (2) (c) of the statutes is amended to read: |
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149 | 149 | | 196.26 (2) (c) Notice under pars. (a) and (b) may be combined. The combined |
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150 | 150 | | notice may not be less than 10 20 days prior to hearing. |
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151 | 151 | | SECTION 8. 196.26 (2) (d) of the statutes is created to read: |
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152 | 152 | | 196.26 (2) (d) The commission may not close a hearing under this section to the |
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153 | 153 | | public unless the complainant and the person that is the subject of the complaint |
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154 | 154 | | consent to closing the hearing to the public. |
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155 | 155 | | SECTION 9. 196.26 (4) of the statutes is created to read: |
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156 | 156 | | 196.26 (4) COMBINING INVESTIGATIONS. The commission may combine multiple |
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157 | 157 | | investigations into a single investigation if the commission determines that the |
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158 | 158 | | investigations arise from complaints made against the same person and the subject |
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159 | 159 | | matter of the complaints is substantially similar. |
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160 | 160 | | SECTION 10. 196.26 (5) of the statutes is created to read: |
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184 | 184 | | 24 - 5 -2023 - 2024 Legislature |
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187 | 187 | | SECTION 10 |
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188 | 188 | | ASSEMBLY BILL 674 |
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189 | 189 | | 196.26 (5) DISCLOSURE OF MATERIALS. (a) Upon request of a complainant or a |
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190 | 190 | | public utility, party to an interconnection agreement, or person that is the subject of |
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191 | 191 | | a complaint, the commission shall make available all documents and written |
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192 | 192 | | materials generated or gathered related to the complaint. |
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193 | 193 | | (b) Notwithstanding par. (a), the commission may decline, for a limited time, |
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194 | 194 | | to make available the documents and written materials described in par. (a) if the |
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195 | 195 | | commission determines that disclosing the documents and written materials would |
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196 | 196 | | jeopardize an ongoing investigation based on the complaint, but the commission |
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197 | 197 | | shall make the documents and written materials available to the person that |
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198 | 198 | | requested them under par. (a) as soon as it is feasible to disclose the documents and |
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199 | 199 | | written materials without jeopardizing the investigation. |
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200 | 200 | | SECTION 11. 196.26 (6) of the statutes is created to read: |
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201 | 201 | | 196.26 (6) DISMISSAL OF COMPLAINTS. (a) The commission may not dismiss a |
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202 | 202 | | complaint filed under this section unless a majority of the commission votes to |
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203 | 203 | | dismiss the complaint while present at a hearing that is open to the public. |
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204 | 204 | | (b) The commission may not dismiss a complaint filed under this section for |
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205 | 205 | | failure to contact the public utility against whom the complaint is made if any of the |
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206 | 206 | | following applies: |
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207 | 207 | | 1. The complainant made at least one documented attempt to contact the public |
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208 | 208 | | utility at least 20 days before filing the complaint and the complainant responded to |
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209 | 209 | | any subsequent communications from the public utility. |
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210 | 210 | | 2. If the complaint relates to a disconnection in service, the complainant made |
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211 | 211 | | at least one documented attempt to contact the public utility at least 5 days before |
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212 | 212 | | filing the complaint. |
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213 | 213 | | SECTION 12. 196.26 (7) of the statutes is created to read: |
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240 | 240 | | SECTION 12 ASSEMBLY BILL 674 |
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241 | 241 | | 196.26 (7) RELIEF. (a) After an investigation and public hearing related to a |
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242 | 242 | | complaint under this section, the commission may order any appropriate relief, |
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243 | 243 | | including a lower rate, a bill credit, or other compensation for the complainant and |
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244 | 244 | | similarly situated persons. |
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245 | 245 | | (b) The cost to a public utility of any relief ordered under this subsection may |
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246 | 246 | | not be recovered through the public utility's rates. |
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247 | 247 | | (END) |
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