California 2019-2020 Regular Session

California Assembly Bill AB1535 Latest Draft

Bill / Chaptered Version Filed 07/31/2019

                            Assembly Bill No. 1535 CHAPTER 166 An act to add Section 12880.6 to the Insurance Code, relating to pet insurance.  [ Approved by  Governor  July 31, 2019.  Filed with  Secretary of State  July 31, 2019. ] LEGISLATIVE COUNSEL'S DIGESTAB 1535, Carrillo. Pet insurance: disclosures.Existing law generally regulates classes of insurance, including pet insurance. Existing law requires an insurer transacting pet insurance to disclose specified information to consumers, including policy exclusions, a waiting or affiliation period, a deductible, coinsurance, or an annual or lifetime policy limit.This bill would require an insurer to include a written disclosure at the time a pet insurance policy is issued or delivered to a policyholder. The bill would require the disclosure to be printed in 12-point boldface type and to include, among other things, specified contact information for the Department of Insurance and for the insurer or the agent or broker of record.Digest Key Vote: MAJORITY  Appropriation: NO  Fiscal Committee: YES  Local Program: NO Bill TextThe people of the State of California do enact as follows:SECTION 1. Section 12880.6 is added to the Insurance Code, to read:12880.6. At the time a pet insurance policy is issued or delivered to a policyholder, the insurer shall include a written disclosure with all of the following information, printed in 12-point boldface type:(a) The departments mailing address, toll-free telephone number established pursuant to Section 12921.1, and internet website address.(b) The address and customer service telephone number of the insurer or the agent or broker of record.(c) A statement that the department should be contacted only after discussions with the insurer, or its agent or other representative, have failed to produce a satisfactory resolution of the problem.(d) If the policy was issued or delivered by an agent or broker, a statement advising the policyholder to contact the broker or agent for assistance.

 Assembly Bill No. 1535 CHAPTER 166 An act to add Section 12880.6 to the Insurance Code, relating to pet insurance.  [ Approved by  Governor  July 31, 2019.  Filed with  Secretary of State  July 31, 2019. ] LEGISLATIVE COUNSEL'S DIGESTAB 1535, Carrillo. Pet insurance: disclosures.Existing law generally regulates classes of insurance, including pet insurance. Existing law requires an insurer transacting pet insurance to disclose specified information to consumers, including policy exclusions, a waiting or affiliation period, a deductible, coinsurance, or an annual or lifetime policy limit.This bill would require an insurer to include a written disclosure at the time a pet insurance policy is issued or delivered to a policyholder. The bill would require the disclosure to be printed in 12-point boldface type and to include, among other things, specified contact information for the Department of Insurance and for the insurer or the agent or broker of record.Digest Key Vote: MAJORITY  Appropriation: NO  Fiscal Committee: YES  Local Program: NO 

 Assembly Bill No. 1535 CHAPTER 166

 Assembly Bill No. 1535

 CHAPTER 166

 An act to add Section 12880.6 to the Insurance Code, relating to pet insurance. 

 [ Approved by  Governor  July 31, 2019.  Filed with  Secretary of State  July 31, 2019. ] 

LEGISLATIVE COUNSEL'S DIGEST

## LEGISLATIVE COUNSEL'S DIGEST

AB 1535, Carrillo. Pet insurance: disclosures.

Existing law generally regulates classes of insurance, including pet insurance. Existing law requires an insurer transacting pet insurance to disclose specified information to consumers, including policy exclusions, a waiting or affiliation period, a deductible, coinsurance, or an annual or lifetime policy limit.This bill would require an insurer to include a written disclosure at the time a pet insurance policy is issued or delivered to a policyholder. The bill would require the disclosure to be printed in 12-point boldface type and to include, among other things, specified contact information for the Department of Insurance and for the insurer or the agent or broker of record.

Existing law generally regulates classes of insurance, including pet insurance. Existing law requires an insurer transacting pet insurance to disclose specified information to consumers, including policy exclusions, a waiting or affiliation period, a deductible, coinsurance, or an annual or lifetime policy limit.

This bill would require an insurer to include a written disclosure at the time a pet insurance policy is issued or delivered to a policyholder. The bill would require the disclosure to be printed in 12-point boldface type and to include, among other things, specified contact information for the Department of Insurance and for the insurer or the agent or broker of record.

## Digest Key

## Bill Text

The people of the State of California do enact as follows:SECTION 1. Section 12880.6 is added to the Insurance Code, to read:12880.6. At the time a pet insurance policy is issued or delivered to a policyholder, the insurer shall include a written disclosure with all of the following information, printed in 12-point boldface type:(a) The departments mailing address, toll-free telephone number established pursuant to Section 12921.1, and internet website address.(b) The address and customer service telephone number of the insurer or the agent or broker of record.(c) A statement that the department should be contacted only after discussions with the insurer, or its agent or other representative, have failed to produce a satisfactory resolution of the problem.(d) If the policy was issued or delivered by an agent or broker, a statement advising the policyholder to contact the broker or agent for assistance.

The people of the State of California do enact as follows:

## The people of the State of California do enact as follows:

SECTION 1. Section 12880.6 is added to the Insurance Code, to read:12880.6. At the time a pet insurance policy is issued or delivered to a policyholder, the insurer shall include a written disclosure with all of the following information, printed in 12-point boldface type:(a) The departments mailing address, toll-free telephone number established pursuant to Section 12921.1, and internet website address.(b) The address and customer service telephone number of the insurer or the agent or broker of record.(c) A statement that the department should be contacted only after discussions with the insurer, or its agent or other representative, have failed to produce a satisfactory resolution of the problem.(d) If the policy was issued or delivered by an agent or broker, a statement advising the policyholder to contact the broker or agent for assistance.

SECTION 1. Section 12880.6 is added to the Insurance Code, to read:

### SECTION 1.

12880.6. At the time a pet insurance policy is issued or delivered to a policyholder, the insurer shall include a written disclosure with all of the following information, printed in 12-point boldface type:(a) The departments mailing address, toll-free telephone number established pursuant to Section 12921.1, and internet website address.(b) The address and customer service telephone number of the insurer or the agent or broker of record.(c) A statement that the department should be contacted only after discussions with the insurer, or its agent or other representative, have failed to produce a satisfactory resolution of the problem.(d) If the policy was issued or delivered by an agent or broker, a statement advising the policyholder to contact the broker or agent for assistance.

12880.6. At the time a pet insurance policy is issued or delivered to a policyholder, the insurer shall include a written disclosure with all of the following information, printed in 12-point boldface type:(a) The departments mailing address, toll-free telephone number established pursuant to Section 12921.1, and internet website address.(b) The address and customer service telephone number of the insurer or the agent or broker of record.(c) A statement that the department should be contacted only after discussions with the insurer, or its agent or other representative, have failed to produce a satisfactory resolution of the problem.(d) If the policy was issued or delivered by an agent or broker, a statement advising the policyholder to contact the broker or agent for assistance.

12880.6. At the time a pet insurance policy is issued or delivered to a policyholder, the insurer shall include a written disclosure with all of the following information, printed in 12-point boldface type:(a) The departments mailing address, toll-free telephone number established pursuant to Section 12921.1, and internet website address.(b) The address and customer service telephone number of the insurer or the agent or broker of record.(c) A statement that the department should be contacted only after discussions with the insurer, or its agent or other representative, have failed to produce a satisfactory resolution of the problem.(d) If the policy was issued or delivered by an agent or broker, a statement advising the policyholder to contact the broker or agent for assistance.



12880.6. At the time a pet insurance policy is issued or delivered to a policyholder, the insurer shall include a written disclosure with all of the following information, printed in 12-point boldface type:

(a) The departments mailing address, toll-free telephone number established pursuant to Section 12921.1, and internet website address.

(b) The address and customer service telephone number of the insurer or the agent or broker of record.

(c) A statement that the department should be contacted only after discussions with the insurer, or its agent or other representative, have failed to produce a satisfactory resolution of the problem.

(d) If the policy was issued or delivered by an agent or broker, a statement advising the policyholder to contact the broker or agent for assistance.