14 | | - | Section 1. Section 42-351 of the general statutes is repealed and the |
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15 | | - | following is substituted in lieu thereof (Effective January 1, 2022): |
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16 | | - | (a) As used in this section, "current net price" means the price listed |
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17 | | - | in a supplier's price list or catalog in effect at the time a warranty claim |
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18 | | - | is made under this section, less any applicable discounts allowed. |
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19 | | - | Whenever a supplier and a dealer enter into a dealer agreement that |
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20 | | - | provides for consumer warranties, the supplier shall pay any warranty |
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21 | | - | claim made for parts and service not later than thirty days after receipt |
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22 | | - | and approval of such claim by the supplier. The supplier shall approve |
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23 | | - | or disapprove a warranty claim not later than thirty days after receipt of |
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24 | | - | such claim by the supplier. If a warranty claim is not disapproved in |
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25 | | - | writing by the thirtieth day after receipt of such claim by the supplier, it |
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26 | | - | shall be deemed to be approved and payment shall be made by the |
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27 | | - | supplier not later than thirty days thereafter. |
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28 | | - | (b) A supplier that pays a warranty claim pursuant to subsection (a) |
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29 | | - | of this section shall pay the dealer the current net price plus eighteen |
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30 | | - | per cent for any parts and the posted hourly labor rate the dealer charges Senate Bill No. 264 |
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| 25 | + | Section 1. Section 42-351 of the general statutes is repealed and the 1 |
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| 26 | + | following is substituted in lieu thereof (Effective January 1, 2022): 2 |
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| 27 | + | (a) Whenever a supplier and a dealer enter into a dealer agreement 3 |
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| 28 | + | that provides for consumer warranties, the supplier shall pay any 4 |
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| 29 | + | warranty claim made for parts and service not later than thirty days 5 |
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| 30 | + | after receipt and approval of such claim by the supplier. The supplier 6 |
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| 31 | + | shall approve or disapprove a warranty claim not later than thirty days 7 |
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| 32 | + | after receipt of such claim by the supplier. If a warranty claim is not 8 |
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| 33 | + | disapproved in writing by the thirtieth day after receipt of such claim 9 |
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| 34 | + | by the supplier, it shall be deemed to be approved and payment shall be 10 |
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| 35 | + | made by the supplier not later than thirty days thereafter. 11 |
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| 36 | + | (b) A supplier that pays a warranty claim pursuant to subsection (a) 12 |
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| 37 | + | of this section shall pay the dealer the current net price plus eighteen 13 |
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| 38 | + | per cent for any parts and the posted hourly labor rate the dealer charges 14 Raised Bill No. 264 |
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34 | | - | consumers for nonwarranty repair work for service that has been |
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35 | | - | previously made known to the supplier, provided such rate is |
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36 | | - | reasonable, as compared to other same brand dealers of similar size in |
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37 | | - | the geographic vicinity of the dealer. |
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38 | | - | (c) A supplier who denies a warranty claim made by a dealer |
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39 | | - | pursuant to subsection (a) of this section or charges back such a claim |
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40 | | - | following a timely audit based solely on the dealer's failure to comply |
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41 | | - | with a claim processing procedure, a clerical error or other |
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42 | | - | administrative technicality, provided such failure to comply does not |
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43 | | - | call into question the legitimacy of the claim, shall allow the dealer an |
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44 | | - | opportunity to resubmit such claim according to reasonable supplier |
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45 | | - | guidelines not later than thirty days after the initial claim denial or |
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46 | | - | charge-back. A reasonable deadline to submit claims or supporting |
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47 | | - | materials required by the supplier shall not be considered a claim |
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48 | | - | processing procedure or administrative technicality for purposes of this |
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49 | | - | subsection. |
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| 41 | + | LCO 1326 {\\PRDFS1\SCOUSERS\FORZANOF\WS\2021SB-00264- |
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| 42 | + | R01-SB.docx } |
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| 43 | + | 2 of 2 |
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| 44 | + | |
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| 45 | + | consumers for nonwarranty repair work for service that has been 15 |
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| 46 | + | previously made known to the supplier, provided such rate is 16 |
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| 47 | + | reasonable, as compared to other same brand dealers of similar size in 17 |
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| 48 | + | the geographic vicinity of the dealer. 18 |
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| 49 | + | (c) A supplier shall not deny a warranty claim made by a dealer 19 |
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| 50 | + | pursuant to subsection (a) of this section or charge-back such a claim 20 |
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| 51 | + | following a timely audit based solely on the dealer's failure to comply 21 |
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| 52 | + | with a claim processing procedure, a clerical error or other 22 |
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| 53 | + | administrative technicality, provided the failure to comply does not call 23 |
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| 54 | + | into question the legitimacy of the claim without allowing the dealer an 24 |
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| 55 | + | opportunity to resubmit a denied claim according to reasonable 25 |
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| 56 | + | supplier guidelines not later than thirty days after the initial claim 26 |
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| 57 | + | denial or charge-back. A reasonable deadline to submit claims or 27 |
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| 58 | + | supporting materials required by the supplier shall not be considered a 28 |
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| 59 | + | claim processing procedure or administrative technicality. 29 |
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| 60 | + | This act shall take effect as follows and shall amend the following |
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| 61 | + | sections: |
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| 62 | + | |
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| 63 | + | Section 1 January 1, 2022 42-351 |
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| 64 | + | |
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| 65 | + | GL Joint Favorable |
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