Connecticut 2025 Regular Session

Connecticut House Bill HB07182 Compare Versions

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5-General Assembly Substitute Bill No. 7182
5+General Assembly Raised Bill No. 7182
66 January Session, 2025
7+LCO No. 5670
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10+Referred to Committee on GENERAL LAW
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13+Introduced by:
14+(GL)
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1219 AN ACT CONCERNING ENTERTAINMENT EVENT TICKETS.
1320 Be it enacted by the Senate and House of Representatives in General
1421 Assembly convened:
1522
1623 Section 1. Section 53-289a of the general statutes is repealed and the 1
1724 following is substituted in lieu thereof (Effective October 1, 2025): 2
1825 (a) As used in this section: [, "service charge"] 3
1926 (1) "Entertainment event" includes, but is not limited to, an athletic 4
2027 competition, sporting event, concert, operatic performance or theatrical 5
2128 performance, but does not include a movie; 6
2229 (2) "Entertainment venue" includes, but is not limited to, an arena, 7
2330 exhibition hall, performance hall, stadium or theater, but does not 8
2431 include a movie theater; 9
2532 (3) "Person" means an individual, association, corporation, limited 10
2633 liability company, partnership, trust or other legal entity; 11
2734 (4) "Service charge" means any additional fee or charge that is 12
2835 designated as an "administrative fee", "service fee" or "surcharge" or by 13
29-using another substantially similar term; 14
30-(5) "Ticket reseller" means any person doing business in this state that 15
31-(A) resells, or facilitates the resale of, a ticket to an entertainment event 16 Substitute Bill No. 7182
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36-in the ordinary course of such person's business, and (B) derived at least 17
37-five thousand dollars in gross revenues from the resale, or the 18
38-facilitation of the resale, of tickets to entertainment events in the most 19
39-recently completed fiscal year; and 20
40-(6) "Ticket seller" means any person doing business in this state that 21
41-(A) sells, or facilitates the sale of, a ticket to an entertainment event in 22
42-the ordinary course of such person's business, and (B) derived at least 23
43-five thousand dollars in gross revenues from the sale, or the facilitation 24
44-of the sale, of tickets to entertainment events in the most recently 25
45-completed fiscal year. 26
46-(b) No [person] ticket seller or ticket reseller shall advertise the prices 27
47-of tickets to any entertainment event for which a service charge is 28
48-imposed, including, but not limited to, any [place of amusement, arena, 29
49-stadium, theater, performance, sport, exhibition or athletic contest 30
50-given] entertainment venue in this state [for] at which a service charge 31
51-is imposed for the sale of a ticket at [the site of the event] such 32
52-entertainment venue, without conspicuously disclosing in such 33
53-advertisement, whether displayed at [the site of the event] such 34
54-entertainment venue or elsewhere, the total price for each ticket and 35
55-[what] which portion of each ticket price, stated in a dollar amount, 36
56-represents a service charge. 37
57-(c) (1) If a price is charged for admission to [a place of] an 38
58-entertainment venue, the operator of the [place of] entertainment venue 39
59-shall print, endorse or otherwise disclose on the face of each ticket to an 40
60-entertainment event at such [place of] entertainment [(1)] venue (A) the 41
61-price established for such ticket, or [(2)] (B) if such operator, or such 42
62-operator's agent, sells or resells such ticket, including at auction, the 43
63-final price of such ticket. 44
64-(2) No operator of an entertainment venue, or agent of an operator of 45
65-an entertainment venue, shall enter into an agreement with a ticket 46
66-seller or ticket reseller that provides the ticket seller or ticket reseller 47
67-with the exclusive right to sell or resell tickets to entertainment events 48 Substitute Bill No. 7182
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42+using another substantially similar term; 14
43+(5) "Ticket reseller" means any person doing business in this state 15
44+who resells, or facilitates the resale of, any ticket to an entertainment 16
45+event; and 17
46+(6) "Ticket seller" means any person doing business in this state who 18
47+sells, or facilitates the sale of, any ticket to an entertainment event. 19
48+(b) No [person] ticket seller or ticket reseller shall advertise the prices 20
49+of tickets to any entertainment event for which a service charge is 21
50+imposed, including, but not limited to, any [place of amusement, arena, 22
51+stadium, theater, performance, sport, exhibition or athletic contest 23
52+given] entertainment venue in this state [for] at which a service charge 24
53+is imposed for the sale of a ticket at [the site of the event] such 25
54+entertainment venue, without conspicuously disclosing in such 26
55+advertisement, whether displayed at [the site of the event] such 27
56+entertainment venue or elsewhere, the total price for each ticket and 28
57+[what] which portion of each ticket price, stated in a dollar amount, 29
58+represents a service charge. 30
59+(c) (1) If a price is charged for admission to [a place of] an 31
60+entertainment venue, the operator of the [place of] entertainment venue 32
61+shall print, endorse or otherwise disclose on the face of each ticket to an 33
62+entertainment event at such [place of] entertainment [(1)] venue (A) the 34
63+price established for such ticket, or [(2)] (B) if such operator, or such 35
64+operator's agent, sells or resells such ticket, including at auction, the 36
65+final price of such ticket. 37
66+(2) No operator of an entertainment venue, or agent of an operator of 38
67+an entertainment venue, shall enter into an agreement with a ticket 39
68+reseller that provides the ticket reseller with the exclusive right to resell 40
69+tickets to entertainment events at the entertainment venue. 41
70+(d) (1) Any [person] ticket seller or ticket reseller that advertises or 42
71+facilitates the sale or resale of a ticket to an entertainment event shall (A) 43
72+Raised Bill No. 7182
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72-at the entertainment venue. 49
73-(d) (1) [Any person that] Each ticket seller or ticket reseller that 50
74-advertises or facilitates the sale or resale of a ticket to an entertainment 51
75-event shall (A) disclose the total price of such ticket, which total price 52
76-shall include all service charges required to purchase such ticket, and 53
77-(B) disclose, in a clear and conspicuous manner, to the purchaser of such 54
78-ticket the portion of the total ticket price, expressed as a dollar amount, 55
79-that is attributable to service charges charged to such purchaser for such 56
80-ticket. 57
81-(2) The disclosures required under subdivision (1) of this subsection 58
82-shall be displayed [in the ticket listing before the ticket is selected for 59
83-purchase. The total ticket price] when the ticket is initially offered for 60
84-sale or resale to purchasers and the displayed prices shall not increase 61
85-during the period beginning when a ticket is [selected for purchase] 62
86-initially offered for sale or resale to purchasers and ending when a ticket 63
87-is purchased, except a reasonable service charge may be charged for 64
88-delivery of a nonelectronic ticket if (A) such service charge is based on 65
89-the delivery method selected by the ticket purchaser, and (B) such 66
90-service charge is disclosed to such purchaser before such purchaser 67
91-purchases such ticket. 68
92-(3) No disclosure required under this subsection shall be (A) false or 69
93-misleading, (B) presented more prominently than the total ticket price, 70
94-or (C) displayed in a font size that is as large or larger than the font size 71
95-in which the total ticket price is displayed. 72
96-[(e) A movie shall not be deemed to constitute an entertainment event 73
97-for the purposes of this section.] 74
98-(e) (1) Each ticket seller that sells, or ticket reseller that resells, a ticket 75
99-to a live entertainment event shall (A) if the live entertainment event is 76
100-cancelled, provide a refund to the purchaser (i) in an amount that is 77
101-equal to the total price of such ticket, which total price shall include all 78
102-service charges that were charged to purchase such ticket except for any 79
103-reasonable service charge that was charged for delivery of a 80 Substitute Bill No. 7182
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78+disclose the total price of such ticket, which total price shall include all 44
79+service charges required to purchase such ticket, and (B) disclose, in a 45
80+clear and conspicuous manner, to the purchaser of such ticket the 46
81+portion of the total ticket price, expressed as a dollar amount, that is 47
82+attributable to service charges charged to such purchaser for such ticket. 48
83+(2) The disclosures required under subdivision (1) of this subsection 49
84+shall be displayed [in the ticket listing before the ticket is selected for 50
85+purchase. The total ticket price] when the ticket is initially offered for 51
86+sale to purchasers and the displayed prices shall not increase during the 52
87+period beginning when a ticket is [selected for purchase] initially offered 53
88+for sale to purchasers and ending when a ticket is purchased, except a 54
89+reasonable service charge may be charged for delivery of a 55
90+nonelectronic ticket if (A) such service charge is based on the delivery 56
91+method selected by the ticket purchaser, and (B) such service charge is 57
92+disclosed to such purchaser before such purchaser purchases such 58
93+ticket. 59
94+(3) No disclosure required under this subsection shall be (A) false or 60
95+misleading, (B) presented more prominently than the total ticket price, 61
96+or (C) displayed in a font size that is as large or larger than the font size 62
97+in which the total ticket price is displayed. 63
98+[(e) A movie shall not be deemed to constitute an entertainment event 64
99+for the purposes of this section.] 65
100+(e) (1) Each ticket reseller that resells a ticket to a live entertainment 66
101+event shall (A) provide a refund to the purchaser (i) in an amount that 67
102+is equal to the total price of such ticket, which total price shall include 68
103+all service charges that were charged to purchase such ticket except for 69
104+any reasonable service charge that was charged for delivery of a 70
105+nonelectronic ticket, and (ii) not later than thirty days following 71
106+cancellation of such live entertainment event, and (B) disclose, in a clear 72
107+and conspicuous manner, to each purchaser of a ticket to the live 73
108+entertainment event that such purchaser is entitled to a refund in the 74
109+Raised Bill No. 7182
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108-nonelectronic ticket, and (ii) not later than thirty days following 81
109-cancellation of such live entertainment event, and (B) disclose, in a clear 82
110-and conspicuous manner, to each purchaser of a ticket to the live 83
111-entertainment event that such purchaser is entitled to a refund in the 84
112-amount and within the thirty-day period set forth in subparagraph (A) 85
113-of this subdivision if such live entertainment event is cancelled. 86
114-(2) The disclosure required under subparagraph (B) of subdivision (1) 87
115-of this subsection shall be displayed to each purchaser of a ticket to a 88
116-live entertainment event before such purchaser purchases such ticket. 89
117-(f) The Commissioner of Consumer Protection may adopt 90
118-regulations, in accordance with the provisions of chapter 54, to 91
119-implement the provisions of this section. 92
120-(g) A violation of any provision of subsections (b) to (e), inclusive, of 93
121-this section shall constitute an unfair or deceptive act or practice in the 94
122-conduct of trade or commerce pursuant to subsection (a) of section 42-95
123-110b. 96
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115+amount and within the thirty-day period set forth in subparagraph (A) 75
116+of this subdivision if such live entertainment event is cancelled. 76
117+(2) The disclosure required under subparagraph (B) of subdivision (1) 77
118+of this subsection shall be displayed to each purchaser of a ticket to a 78
119+live entertainment event before such purchaser purchases such ticket. 79
120+(f) No ticket reseller shall advertise or resell a ticket to an 80
121+entertainment event at a total price that exceeds one hundred twenty-81
122+five per cent of the price that was printed, endorsed or otherwise 82
123+disclosed on the face of the ticket at the time such ticket was first sold. 83
124+Such total price shall include all service charges that were charged to 84
125+purchase such ticket, except for any reasonable service charge that was 85
126+charged for delivery of a nonelectronic ticket. 86
127+(g) The Commissioner of Consumer Protection may adopt 87
128+regulations, in accordance with the provisions of chapter 54, to 88
129+implement the provisions of this section. 89
130+(h) A violation of any provision of this section shall constitute an 90
131+unfair or deceptive act or practice in the conduct of trade or commerce 91
132+pursuant to subsection (a) of section 42-110b. 92
124133 This act shall take effect as follows and shall amend the following
125134 sections:
126135
127136 Section 1 October 1, 2025 53-289a
128137
129-Statement of Legislative Commissioners:
130-In Subsec. (d)(1), "Any [person] ticket" was changed to "[Any person
131-that] Each ticket" for clarity; in Subsec. (e)(1)(A), "if the live
132-entertainment event is cancelled," was added after "(A)" for clarity; and
133-in Subsec. (g), "subsections (b) to (e), inclusive, of" was added before
134-"this section" for consistency with standard drafting conventions.
138+Statement of Purpose:
139+To (1) define various terms concerning tickets to entertainment events,
140+(2) prohibit entertainment venue operators from entering into
141+exclusivity agreements with ticket resellers, (3) modify various
142+provisions concerning ticket price and service charge disclosures, (4)
143+require ticket resellers to provide refunds for cancelled live
144+entertainment events, (5) establish a maximum ticket resale price, and
145+(6) provide that certain conduct concerning tickets to entertainment
146+events shall constitute an unfair or deceptive trade practice.
147+Raised Bill No. 7182
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136-GL Joint Favorable Subst.
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154+[Proposed deletions are enclosed in brackets. Proposed additions are indicated by underline, except
155+that when the entire text of a bill or resolution or a section of a bill or resolution is new, it is not
156+underlined.]
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