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12 | 19 | | AN ACT CONCERNING ENTERTAINMENT EVENT TICKETS. |
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13 | 20 | | Be it enacted by the Senate and House of Representatives in General |
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14 | 21 | | Assembly convened: |
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15 | 22 | | |
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16 | 23 | | Section 1. Section 53-289a of the general statutes is repealed and the 1 |
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17 | 24 | | following is substituted in lieu thereof (Effective October 1, 2025): 2 |
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18 | 25 | | (a) As used in this section: [, "service charge"] 3 |
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19 | 26 | | (1) "Entertainment event" includes, but is not limited to, an athletic 4 |
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20 | 27 | | competition, sporting event, concert, operatic performance or theatrical 5 |
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21 | 28 | | performance, but does not include a movie; 6 |
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22 | 29 | | (2) "Entertainment venue" includes, but is not limited to, an arena, 7 |
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23 | 30 | | exhibition hall, performance hall, stadium or theater, but does not 8 |
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24 | 31 | | include a movie theater; 9 |
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25 | 32 | | (3) "Person" means an individual, association, corporation, limited 10 |
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26 | 33 | | liability company, partnership, trust or other legal entity; 11 |
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27 | 34 | | (4) "Service charge" means any additional fee or charge that is 12 |
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28 | 35 | | designated as an "administrative fee", "service fee" or "surcharge" or by 13 |
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36 | | - | in the ordinary course of such person's business, and (B) derived at least 17 |
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37 | | - | five thousand dollars in gross revenues from the resale, or the 18 |
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38 | | - | facilitation of the resale, of tickets to entertainment events in the most 19 |
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39 | | - | recently completed fiscal year; and 20 |
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40 | | - | (6) "Ticket seller" means any person doing business in this state that 21 |
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41 | | - | (A) sells, or facilitates the sale of, a ticket to an entertainment event in 22 |
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42 | | - | the ordinary course of such person's business, and (B) derived at least 23 |
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43 | | - | five thousand dollars in gross revenues from the sale, or the facilitation 24 |
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44 | | - | of the sale, of tickets to entertainment events in the most recently 25 |
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45 | | - | completed fiscal year. 26 |
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46 | | - | (b) No [person] ticket seller or ticket reseller shall advertise the prices 27 |
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47 | | - | of tickets to any entertainment event for which a service charge is 28 |
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48 | | - | imposed, including, but not limited to, any [place of amusement, arena, 29 |
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49 | | - | stadium, theater, performance, sport, exhibition or athletic contest 30 |
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50 | | - | given] entertainment venue in this state [for] at which a service charge 31 |
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51 | | - | is imposed for the sale of a ticket at [the site of the event] such 32 |
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52 | | - | entertainment venue, without conspicuously disclosing in such 33 |
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53 | | - | advertisement, whether displayed at [the site of the event] such 34 |
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54 | | - | entertainment venue or elsewhere, the total price for each ticket and 35 |
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55 | | - | [what] which portion of each ticket price, stated in a dollar amount, 36 |
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56 | | - | represents a service charge. 37 |
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57 | | - | (c) (1) If a price is charged for admission to [a place of] an 38 |
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58 | | - | entertainment venue, the operator of the [place of] entertainment venue 39 |
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59 | | - | shall print, endorse or otherwise disclose on the face of each ticket to an 40 |
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60 | | - | entertainment event at such [place of] entertainment [(1)] venue (A) the 41 |
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61 | | - | price established for such ticket, or [(2)] (B) if such operator, or such 42 |
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62 | | - | operator's agent, sells or resells such ticket, including at auction, the 43 |
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63 | | - | final price of such ticket. 44 |
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64 | | - | (2) No operator of an entertainment venue, or agent of an operator of 45 |
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65 | | - | an entertainment venue, shall enter into an agreement with a ticket 46 |
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66 | | - | seller or ticket reseller that provides the ticket seller or ticket reseller 47 |
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67 | | - | with the exclusive right to sell or resell tickets to entertainment events 48 Substitute Bill No. 7182 |
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| 40 | + | LCO No. 5670 2 of 5 |
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| 41 | + | |
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| 42 | + | using another substantially similar term; 14 |
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| 43 | + | (5) "Ticket reseller" means any person doing business in this state 15 |
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| 44 | + | who resells, or facilitates the resale of, any ticket to an entertainment 16 |
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| 45 | + | event; and 17 |
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| 46 | + | (6) "Ticket seller" means any person doing business in this state who 18 |
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| 47 | + | sells, or facilitates the sale of, any ticket to an entertainment event. 19 |
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| 48 | + | (b) No [person] ticket seller or ticket reseller shall advertise the prices 20 |
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| 49 | + | of tickets to any entertainment event for which a service charge is 21 |
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| 50 | + | imposed, including, but not limited to, any [place of amusement, arena, 22 |
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| 51 | + | stadium, theater, performance, sport, exhibition or athletic contest 23 |
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| 52 | + | given] entertainment venue in this state [for] at which a service charge 24 |
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| 53 | + | is imposed for the sale of a ticket at [the site of the event] such 25 |
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| 54 | + | entertainment venue, without conspicuously disclosing in such 26 |
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| 55 | + | advertisement, whether displayed at [the site of the event] such 27 |
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| 56 | + | entertainment venue or elsewhere, the total price for each ticket and 28 |
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| 57 | + | [what] which portion of each ticket price, stated in a dollar amount, 29 |
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| 58 | + | represents a service charge. 30 |
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| 59 | + | (c) (1) If a price is charged for admission to [a place of] an 31 |
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| 60 | + | entertainment venue, the operator of the [place of] entertainment venue 32 |
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| 61 | + | shall print, endorse or otherwise disclose on the face of each ticket to an 33 |
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| 62 | + | entertainment event at such [place of] entertainment [(1)] venue (A) the 34 |
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| 63 | + | price established for such ticket, or [(2)] (B) if such operator, or such 35 |
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| 64 | + | operator's agent, sells or resells such ticket, including at auction, the 36 |
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| 65 | + | final price of such ticket. 37 |
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| 66 | + | (2) No operator of an entertainment venue, or agent of an operator of 38 |
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| 67 | + | an entertainment venue, shall enter into an agreement with a ticket 39 |
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| 68 | + | reseller that provides the ticket reseller with the exclusive right to resell 40 |
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| 69 | + | tickets to entertainment events at the entertainment venue. 41 |
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| 70 | + | (d) (1) Any [person] ticket seller or ticket reseller that advertises or 42 |
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| 71 | + | facilitates the sale or resale of a ticket to an entertainment event shall (A) 43 |
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| 72 | + | Raised Bill No. 7182 |
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72 | | - | at the entertainment venue. 49 |
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73 | | - | (d) (1) [Any person that] Each ticket seller or ticket reseller that 50 |
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74 | | - | advertises or facilitates the sale or resale of a ticket to an entertainment 51 |
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75 | | - | event shall (A) disclose the total price of such ticket, which total price 52 |
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76 | | - | shall include all service charges required to purchase such ticket, and 53 |
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77 | | - | (B) disclose, in a clear and conspicuous manner, to the purchaser of such 54 |
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78 | | - | ticket the portion of the total ticket price, expressed as a dollar amount, 55 |
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79 | | - | that is attributable to service charges charged to such purchaser for such 56 |
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80 | | - | ticket. 57 |
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81 | | - | (2) The disclosures required under subdivision (1) of this subsection 58 |
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82 | | - | shall be displayed [in the ticket listing before the ticket is selected for 59 |
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83 | | - | purchase. The total ticket price] when the ticket is initially offered for 60 |
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84 | | - | sale or resale to purchasers and the displayed prices shall not increase 61 |
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85 | | - | during the period beginning when a ticket is [selected for purchase] 62 |
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86 | | - | initially offered for sale or resale to purchasers and ending when a ticket 63 |
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87 | | - | is purchased, except a reasonable service charge may be charged for 64 |
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88 | | - | delivery of a nonelectronic ticket if (A) such service charge is based on 65 |
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89 | | - | the delivery method selected by the ticket purchaser, and (B) such 66 |
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90 | | - | service charge is disclosed to such purchaser before such purchaser 67 |
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91 | | - | purchases such ticket. 68 |
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92 | | - | (3) No disclosure required under this subsection shall be (A) false or 69 |
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93 | | - | misleading, (B) presented more prominently than the total ticket price, 70 |
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94 | | - | or (C) displayed in a font size that is as large or larger than the font size 71 |
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95 | | - | in which the total ticket price is displayed. 72 |
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96 | | - | [(e) A movie shall not be deemed to constitute an entertainment event 73 |
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97 | | - | for the purposes of this section.] 74 |
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98 | | - | (e) (1) Each ticket seller that sells, or ticket reseller that resells, a ticket 75 |
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99 | | - | to a live entertainment event shall (A) if the live entertainment event is 76 |
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100 | | - | cancelled, provide a refund to the purchaser (i) in an amount that is 77 |
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101 | | - | equal to the total price of such ticket, which total price shall include all 78 |
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102 | | - | service charges that were charged to purchase such ticket except for any 79 |
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103 | | - | reasonable service charge that was charged for delivery of a 80 Substitute Bill No. 7182 |
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| 76 | + | LCO No. 5670 3 of 5 |
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| 77 | + | |
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| 78 | + | disclose the total price of such ticket, which total price shall include all 44 |
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| 79 | + | service charges required to purchase such ticket, and (B) disclose, in a 45 |
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| 80 | + | clear and conspicuous manner, to the purchaser of such ticket the 46 |
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| 81 | + | portion of the total ticket price, expressed as a dollar amount, that is 47 |
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| 82 | + | attributable to service charges charged to such purchaser for such ticket. 48 |
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| 83 | + | (2) The disclosures required under subdivision (1) of this subsection 49 |
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| 84 | + | shall be displayed [in the ticket listing before the ticket is selected for 50 |
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| 85 | + | purchase. The total ticket price] when the ticket is initially offered for 51 |
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| 86 | + | sale to purchasers and the displayed prices shall not increase during the 52 |
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| 87 | + | period beginning when a ticket is [selected for purchase] initially offered 53 |
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| 88 | + | for sale to purchasers and ending when a ticket is purchased, except a 54 |
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| 89 | + | reasonable service charge may be charged for delivery of a 55 |
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| 90 | + | nonelectronic ticket if (A) such service charge is based on the delivery 56 |
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| 91 | + | method selected by the ticket purchaser, and (B) such service charge is 57 |
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| 92 | + | disclosed to such purchaser before such purchaser purchases such 58 |
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| 93 | + | ticket. 59 |
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| 94 | + | (3) No disclosure required under this subsection shall be (A) false or 60 |
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| 95 | + | misleading, (B) presented more prominently than the total ticket price, 61 |
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| 96 | + | or (C) displayed in a font size that is as large or larger than the font size 62 |
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| 97 | + | in which the total ticket price is displayed. 63 |
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| 98 | + | [(e) A movie shall not be deemed to constitute an entertainment event 64 |
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| 99 | + | for the purposes of this section.] 65 |
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| 100 | + | (e) (1) Each ticket reseller that resells a ticket to a live entertainment 66 |
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| 101 | + | event shall (A) provide a refund to the purchaser (i) in an amount that 67 |
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| 102 | + | is equal to the total price of such ticket, which total price shall include 68 |
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| 103 | + | all service charges that were charged to purchase such ticket except for 69 |
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| 104 | + | any reasonable service charge that was charged for delivery of a 70 |
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| 105 | + | nonelectronic ticket, and (ii) not later than thirty days following 71 |
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| 106 | + | cancellation of such live entertainment event, and (B) disclose, in a clear 72 |
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| 107 | + | and conspicuous manner, to each purchaser of a ticket to the live 73 |
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| 108 | + | entertainment event that such purchaser is entitled to a refund in the 74 |
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| 109 | + | Raised Bill No. 7182 |
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108 | | - | nonelectronic ticket, and (ii) not later than thirty days following 81 |
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109 | | - | cancellation of such live entertainment event, and (B) disclose, in a clear 82 |
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110 | | - | and conspicuous manner, to each purchaser of a ticket to the live 83 |
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111 | | - | entertainment event that such purchaser is entitled to a refund in the 84 |
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112 | | - | amount and within the thirty-day period set forth in subparagraph (A) 85 |
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113 | | - | of this subdivision if such live entertainment event is cancelled. 86 |
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114 | | - | (2) The disclosure required under subparagraph (B) of subdivision (1) 87 |
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115 | | - | of this subsection shall be displayed to each purchaser of a ticket to a 88 |
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116 | | - | live entertainment event before such purchaser purchases such ticket. 89 |
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117 | | - | (f) The Commissioner of Consumer Protection may adopt 90 |
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118 | | - | regulations, in accordance with the provisions of chapter 54, to 91 |
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119 | | - | implement the provisions of this section. 92 |
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120 | | - | (g) A violation of any provision of subsections (b) to (e), inclusive, of 93 |
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121 | | - | this section shall constitute an unfair or deceptive act or practice in the 94 |
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122 | | - | conduct of trade or commerce pursuant to subsection (a) of section 42-95 |
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123 | | - | 110b. 96 |
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| 113 | + | LCO No. 5670 4 of 5 |
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| 114 | + | |
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| 115 | + | amount and within the thirty-day period set forth in subparagraph (A) 75 |
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| 116 | + | of this subdivision if such live entertainment event is cancelled. 76 |
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| 117 | + | (2) The disclosure required under subparagraph (B) of subdivision (1) 77 |
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| 118 | + | of this subsection shall be displayed to each purchaser of a ticket to a 78 |
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| 119 | + | live entertainment event before such purchaser purchases such ticket. 79 |
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| 120 | + | (f) No ticket reseller shall advertise or resell a ticket to an 80 |
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| 121 | + | entertainment event at a total price that exceeds one hundred twenty-81 |
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| 122 | + | five per cent of the price that was printed, endorsed or otherwise 82 |
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| 123 | + | disclosed on the face of the ticket at the time such ticket was first sold. 83 |
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| 124 | + | Such total price shall include all service charges that were charged to 84 |
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| 125 | + | purchase such ticket, except for any reasonable service charge that was 85 |
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| 126 | + | charged for delivery of a nonelectronic ticket. 86 |
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| 127 | + | (g) The Commissioner of Consumer Protection may adopt 87 |
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| 128 | + | regulations, in accordance with the provisions of chapter 54, to 88 |
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| 129 | + | implement the provisions of this section. 89 |
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| 130 | + | (h) A violation of any provision of this section shall constitute an 90 |
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| 131 | + | unfair or deceptive act or practice in the conduct of trade or commerce 91 |
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| 132 | + | pursuant to subsection (a) of section 42-110b. 92 |
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129 | | - | Statement of Legislative Commissioners: |
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130 | | - | In Subsec. (d)(1), "Any [person] ticket" was changed to "[Any person |
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131 | | - | that] Each ticket" for clarity; in Subsec. (e)(1)(A), "if the live |
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132 | | - | entertainment event is cancelled," was added after "(A)" for clarity; and |
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133 | | - | in Subsec. (g), "subsections (b) to (e), inclusive, of" was added before |
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134 | | - | "this section" for consistency with standard drafting conventions. |
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| 138 | + | Statement of Purpose: |
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| 139 | + | To (1) define various terms concerning tickets to entertainment events, |
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| 140 | + | (2) prohibit entertainment venue operators from entering into |
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| 141 | + | exclusivity agreements with ticket resellers, (3) modify various |
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| 142 | + | provisions concerning ticket price and service charge disclosures, (4) |
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| 143 | + | require ticket resellers to provide refunds for cancelled live |
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| 144 | + | entertainment events, (5) establish a maximum ticket resale price, and |
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| 145 | + | (6) provide that certain conduct concerning tickets to entertainment |
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| 146 | + | events shall constitute an unfair or deceptive trade practice. |
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| 147 | + | Raised Bill No. 7182 |
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