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District Of Columbia Council Bill PR25-0920

District Of Columbia 2023-2024 Regular Session

District Of Columbia Council Bill PR25-0920 Compare Versions

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1- ENROLLED ORIGINAL
1+MURIEL BOWSER
2+MAYOR
3+Ju
4+ly 2, 2024
5+The Honorable Phil Mendelson
6+Chairman
7+Council of
8+the District of Columbia
9+John A. Wilson Building
10+1350 Pennsylvania Avenue, NW, Suite 504
11+Washington, DC 20004
12+Dear Chairman M endelson:
13+In accordance with section
14+2 of the Confirmation Act of 1978, effective March 3, 1979 (D.C. Law 2-
15+142;
16+D.C. Official Code § 1-523.01), and pursuant to section 1812 of the Office of the Chief
17+Technology Officer Establishment Act of 1998, effective March 26, 1999 (D.C. Law 12-175; D.C.
18+Official Code § 1-1401), I am pleased to nominate the following individual:
19+Mr. Stephen M iller
20+I Street, SE
21+Washington, DC 20003
22+(Ward 6)
23+for appointment as the Chief Technology Officer of the District of Columbia, to
24+serve at the pleasure
25+of the Mayor.
26+Enclosed, you will find biographical information detailing the experience of the above-m entioned
27+nominee, together with a proposed resolution to assist the Council during the confirmation process.
28+I would appreciate the Council’s earliest consideration of this nomination for confirmation. Please
29+do not hesitate to contact me, or Steven Walker, Director, Mayor’s Office of Talent and
30+Appointments, should the Council require additional information.
31+Sincerely,
32+Muriel B owser
33+Mayor 1
34+2
35+3
36+4
37+5
38+6
39+7
40+8
41+9
42+10
43+11
44+12
45+13
46+14
47+~ i~~
48+at the request of the Mayor
49+A PROPOSED RESOLUTION
50+IN THE COUNCIL OF THE DISTRICT OF COLUMBIA
51+15 To confirm the appointment of Stephen Miller as the Chief Technology Officer of the District of
52+16 Columbia.
53+17
54+18
55+RESOLVED, BY THE COUNCIL OF THE DISTRICT OF COLUMBIA, that this
56+19 resolution may be cited as the "Chief Technology Officer Stephen Miller Confirmation
57+20 Resolution
58+of 2024".
59+21 Sec. 2. The Council of the District of Columbia confirms the appointment of:
60+22
61+23 Mr. Stephen Miller
62+24 I Street, SE
63+25 Washington, DC 20003
64+26 (Ward 6)
65+27
66+28 as the Chief Technology Officer of the District of Columbia, established by section 1812 of the
67+29 Office of the Chief Technology Officer Establishment Act of 1998, effective March 26, 1999
68+30 (D.C. Law 12-175; D.C. Official
69+Code§ 1-1401), to serve at the pleasure of the Mayor.
70+31 Sec. 3. The Council of the District of Columbia shall transmit a copy of this resolution,
71+32 upon its adoption, to the nominee and
72+to the Office of the Mayor.
73+33 Sec. 4. This resolution shall take effect immediately. StephenNMiller
74+Summary
75+An organized, technically focused professional with 23 years of proven leadership, relationship and
76+coaching skills in public sector IT. Looking to contribute his knowledge, capabilities and experience in an
77+organization that supports and provides opportunities for IT leaders who want to share better ways to
78+work through collaboration, open communication and risk averse processes. Can work collaboratively
79+to resolve problems and con
80+flicts across an organization. Able to communicate complex technical
81+information in a simple and entertaining manner to an internal or external audience.
82+Experience
83+Interim Chief Technology Officer & Interim Director, Office of the Chief Technology Officer
84+(OCTO)/Government of the District of Columbia
85+Washington, DC - January 2024-Present
86+Led the Of
87+fice of the Chief Technology Officer for the Government of the District of Columbia on
88+an interim basis during a leadership transition period. Oversaw seamless Information Technology operations for over 37,000 employees and contractors, while collaborating with 80+ agencies to address the diverse needs of the District's 672,000 residents. Aligned technology strategies with agency goals, driving ef
89+ficiency and innovation to enhance government services and benefit
90+residents. Directed the execution of long-term strategic plans, development of impactful policies, and successful project management, all within a secure and trusted environment. Additionally, represented the District of Columbia at various conferences, panels, and press events, effectively communicating our commitment to creating a simpler, fairer, and faster District Government to audiences at the local, regional, and national levels.
91+Accomplishments
92+●Planned and executed a Mayor’s Order outlining the responsible implementation of Arti
93+ficial
94+Intelligence for the Government of the District of Columbia in coordination with the Executive Of
95+fice of the Mayor.
96+●Overseeing the District’s approval and planned execution of the Broadband Equity, Access,
97+and Deployment (BEAD) grants as outlined in the Biden Administrations Bipartisan Infrastructure Law.
98+Deputy Chief Technology Of
99+ficer - IT Digital Services, Office of the Chief Technology Officer 2
100+Stephen N Miller
101+(OCTO)/Government of the District of Columbia
102+Washington, DC - November 2021-Present
103+Division Lead and agency executive responsible for end-to-end application lifecycle management
104+and oversight of all software development and platform projects within OCTO. Responsible for
105+District-wide IT investment oversight for all software and application development platforms.
106+Responsible for over 40% of overall agency operational budget and over 196 agency personnel,
107+ensuring line staff and senior management execute the vision and strategies of the Chief
108+Technology Of
109+ficer (CTO). Provides executive oversight reporting directly to the CTO and
110+Assistant City Administrator (ACA) covering district-wide technology procurement while overseeing implementation of over $600 million in capital and operational funded application systems across all agencies. Responsible for relationship management with strategic partners such as Microsoft, Oracle, Salesforce, Quickbase, Apple and Box. Regularly advises strategic partners outside the District Government and District Executives and Administrators on OCTO mission, vision and objectives to include public and internal events and forums.
111+Accomplishments
112+●Created OCTO’s Digital Services division, combining existing application and data programs,
113+and created programs to focus on customer experience and adoption of enterprise tools that
114+adhere to OCTO policies and guidelines.
115+●Updated OCTO’s Data programs to include uni
116+fied Data Strategy, Data Governance, Data
117+Development, Data Analytics and set up the District’sfirst AI centric program to support
118+strategic and secure future adoption of AI ●Migrated DC’s IT Service Management platform from RemedyForce to ServiceNow.
119+Currently enhancing employee self-service to include HR Service Delivery including integration with the District Human Capital Management System (Peoplesoft). Currently planning further integrations for procurement and facilities support to create a single interface for employee self service across the Internal Services and Government Operations teams. ●Led OCTO and The Of
120+fice of the Chief Procurement Officer’s integration strategy and
121+projects with the recently launched District Integrated Financial System, a $200 Million dollar multi-year initiative led by the independent Chief Financial Of
122+ficer.
123+●Launched the DC Business Portal in 2023 in coordination with several DC agencies across
124+multiple clusters, while also further overseeing modernization efforts to support the split of the DC Department of Consumer and Regulatory Affairs into two separate entities. ●Implemented an innovative camera and AI-based program in coordination with DCHealth
125+and Curb
126+flow, Inc to provide real time wait time status at DC vaccination and testing clinics to
127+close out our pandemic vaccine response. ●Worked with DC Executive Leadership, Legal Services and the DC Lottery Board to design
128+and implement the District’s well received Vaccine Incentive Program, including efforts that led to “lottery” type initiatives which incentivized vaccination by creating opportunities to win cars, 3
129+Stephen N Miller
130+grocery gift cards, metro cards, ipads, scholarships and visa gift cards.
131+Associate Chief Technology Officer - Applications, Office of the Chief Technology Officer
132+(OCTO)/Government of the District of Columbia
133+Washington, DC - August 2018-November 2021
134+Department Lead responsible for application lifecycle for human capital management,
135+procurement, payroll, and motor vehicle technology systems. Responsible for over 17% of
136+overall agency operational budget and over 94 agency personnel - driving decisions, adoption of
137+services and monitoring adherence to agency performance goals. Reported directly to the CTO
138+covering application speci
139+fic technology procurement while overseeing implementation of over
140+$300 million in capital and operational funded application systems across the District. Made decisions for the District Government to reduce duplication and increase ef
141+ficiencies across
142+programs and agencies. Responsible for creation, maintenance and adherence to development, management and operation standards across programs. Regularly advised strategic partners and District teams on the OCTO mission, vision and objectives to include public and internal events and forums.
143+Accomplishments
144+●Implemented division wide standards that created an agile development and project
145+management model across programs.
146+●Oversaw planning, design, development, implementation and execution of a disaster
147+recovery model for Human Capital Management Systems.
148+●Lead the technical implementation and operation of the software supporting the COVID-19
149+testing and vaccination programs in coordination District leadership and the Department of
150+Health. Led the relationship with the Microsoft Consulting Services to develop high risk and
151+quickly delivered applications. Created the ability to provide zip code target mechanisms that
152+allowed the District to target vaccine hesitant neighborhoods with high levels of vaccine
153+availability.
154+●As acting-deputy CTO, led the coordination of OCTO’s pandemic-centric projects team
155+through strategic meetings, increasing collaborative efforts and generating awareness on
156+priorities for the given day/week/month
157+Application Development and Operations Manager, Of
158+fice of the Chief Technology Officer
159+(OCTO)/Government of the District of Columbia
160+Washington, DC - 2016-2018
161+Lead Program Manager for a team of 35 inclusive of program managers, project managers,
162+senior/junior developers, system administrators, operation engineers, designers and user
163+experience specialists responsible for end-to-end system development life cycle. Manages 4
164+Stephen N Miller
165+implementation of custom and off the shelf solutions for web, desktop and mobile development
166+utilizing Microsoft .NET, Salesforce, QuickBase, Box.com, SeamlessDocs and open development
167+frameworks. Responsible for day-to-day management of operational and capital projects in
168+excess of $10M per year, also sharing responsibility with long-term large-scale capital projects
169+with cross-program and cross-agency implementation in excess of $60M over
170+five years. Led
171+district-wide application development, licensing and service approval for IT solicitations utilizing ensure delivery of ef
172+ficiency and value. Regularly briefed District Government personnel
173+regarding changes to process, service, operational and support capabilities offered by the programs under the CTO.
174+Accomplishments
175+●Successfully migrated legacy production environment, including systemic reduction of
176+under-utilized applications on aged platforms, to an application platform under full operational
177+support to include application and operating system level patch support on an ongoing basis.
178+●Oversaw planning, design, development, implementation and ongoing maintenance/support
179+for a modern, ef
180+ficient and user friendly Small Business Certification Portal for the District of
181+Columbia on the Salesforce CRM platform. ●Participated in architecture review to create an ef
182+ficient PeopleSoft 9.2 environment prior to
183+enterprise migration.
184+Lead Developer for Application Development, Office of the Chief Technology Officer
185+(OCTO)/Government of the District of Columbia
186+Washington, DC — 2006-2016
187+Lead Technical Developer for a team of project managers, senior and junior developers, and
188+system administrators responsible for custom developed web and windows-based applications
189+utilized by both internal and external customers. Provided developer oversite to program and
190+agency leadership to include feedback on all program development planning functions. Lead
191+developer responsible for research and development practices in emerging technologies.
192+Founded and co-chaired an enterprise technical/technology review board which was composed
193+of senior technologists from across OCTO. Responsible for leading, standardizing and ensuring
194+coordinated system administration within application platform services such as GitHub,
195+QuickBase, and Leidos Intranet Quorum (IQ).
196+Accomplishments
197+●Successfully designed and developed an end-to-end solution for the DC public school lottery
198+system that was utilized by 6000+ students and parents on a yearly basis to provide a
199+mathematical stable matched school request within the public and charter school system.
200+●Led virtualization effort for the development team, converting physical hosts to virtual 5
201+Stephen N Miller
202+environments in coordination with the infrastructure team.
203+●Implemented enterprise GitHub appliance for distributed version control and developer
204+collaboration across multiple agencies and programs
205+Web Development Consultant, DBTS Inc
206+Washington, DC — 2004-2006
207+Provided consultation services to the District of Columbia Chief Technology Officer
208+E-Government group. Support services included maintaining and upgrading development
209+projects and providing new custom application development in the adopted .net framework.
210+Web Development Consultant, Optimal Solutions & Technologies Inc
211+Washington, DC — 2001-2004
212+Provided consultation, design and development services to Federal and District Government
213+clients across a wide range of agencies.
214+ExampleProjectsandExperience
215+DCHealth Vaccine Reservation System (January 2021-August 2022)
216+During the turbulent rollout of state-sponsored vaccine reservation systems in the US, the
217+District of Columbia faced challenges with its Microsoft-implemented Vaccine Reservation and
218+Application System (VRAS) launched in December 2020. Tasked with stabilizing and enhancing
219+the system's usability, I spearheaded efforts to transition from a one-size-
220+fits-all approach to a
221+more user-centric and locally managed strategy. Collaborating with DC's Chief Technology Of
222+ficer, we persuaded Microsoft to adopt our approach as the new standard for VRAS. Through
223+daily stand-up meetings and coordination with Microsoft's teams, we engineered a stable and highly accessible solution capable of managing high traf
224+fic volumes during vaccine appointment
225+bookings. By coordinating strategic communication and iterative improvements, we ensured equitable access to vaccine appointments and preparedness for future phases of the rollout. As the initiative evolved, we pivoted to a lottery-based model and transitioned focus to on-site clinics and testing locations, retiring the VRAS in August 2022.
226+DC Of
227+fice of the Chief Technology Officer - IT Investment Review Board (2010-2013,
228+2014-2016, 2018-Present) Appointed to the Technical Review Board (TRB) in 2010 and later elected co-chair, I oversaw
229+technology standardization projects, chaired review sessions, and ensured compliance across 6
230+Stephen N Miller
231+OCTO divisions. In 2014, I established an Enterprise Technology Review Board to streamline
232+technology spending approval. In 2018, OCTO created the IT Investment Review Board (IT-IRB)
233+to oversee IT capital investments for DC. As a key
234+figure in these boards, I facilitated
235+collaboration between agency CIOs and OCTO leaders, ensuring alignment with the District's IT capital investment goals. Through board leadership and coaching, I supported strategic decision-making and budgetary planning, contributing to the effective management of technology investments.
236+Of
237+fice of the State Superintendent of Education (OSSE) - My School DC (2013-2023)
238+I led the development of the My School DC platform, merging the DC Public School Lottery with
239+80+ charter schools into a unified system. In Designing the solution, I integrated web services,
240+designed intake processing logic, and collaborated with experts like Nobel laureate Alvin E Roth to implement stable matching algorithms. Leveraging ASP.NET and MS SQL technologies, the platform ef
241+ficiently handled traffic peaks, accommodating over 1200 concurrent users during
242+critical periods. My School DC continues to facilitate fair and equitable school selection and enrollment, serving 217 local education agencies. As oversight continues, plans for a modernization effort are underway to further enhance its capabilities.
243+RelevantSkills
244+●Excellent written and verbal communication skills
245+●Pro
246+ficient in Microsoft and Apple office productivity, development and design software
247+●Excellent self-management skills
248+●Excellent interpersonal skills
249+●Excellent leadership and coaching capability
250+Education
251+Strayer University – Arlington, VA
252+Credits towards undergraduate degree in Computer Science - 2003-2005
253+Bloomsburg University – Bloomsburg, PA
254+Credits towards undergraduate degree in Accounting and Business Administration - 1996-1997
255+Executive Office of the Mayor – Mayor's Office of Talent and Appointments
256+John A. Wilson Building | 1350 Pennsylvania Avenue, Suite 600 | Washington, DC 20004
2257
3258
4259
5260
6-A RESOLUTION
261+Stephen Miller
7262
8-25-660
263+Mr. Stephen Miller is Interim Chief Technology Officer at the Office of
264+the Chief Technology Officer (OCTO).
265+Mr. Miller has more than two decades of technology organization
266+experience, including 17 years in District Government supporting and
267+leading application development and operations within OCTO.
268+He recently served as Deputy CTO for OCTO’s Digital Services
269+Department, where he led the team responsible for how the District
270+Government plans, designs, develops and continuously improves upon
271+technical solutions for the residents, businesses, visitors, and staff of the
272+District Government.
273+Mr. Miller’s teams oversee the implementation, operation, and enhancement of enterprise
274+platforms supporting District-wide collaboration, data management, process improvement,
275+solution design, quality assurance, technical implementation, and organizational change
276+management.
277+Mr. Miller is a Ward 6 resident.
278+ GOVERNMENT OF THE DISTRICT OF COLUMBIA
279+Executive Office of Mayor Muriel Bowser
9280
10-IN THE COUNCIL OF THE DISTRICT OF COLUMBIA
11-
12-October 1, 2024
281+Office of the General Counsel to the Mayor
13282
14283
15-To confirm the appointment of Mr. Stephen Miller as the Chief Technology Officer of the
16-District of Columbia.
284+______________________________________________________________________________
285+The John A. Wilson Building • 1350 Pennsylvania Avenue, NW • Suite 300 • Washington, D.C. 20004 • Office (202) 724 -7681
17286
18-RESOLVED, BY THE COUNCIL OF THE DISTRICT OF COLUMBIA, That this
19-resolution may be cited as the “Chief Technology Officer Stephen Miller Confirmation
20-Resolution of 2024”.
287+To: Kimberly A. Bassett, Steve Walker
288+From: Betsy Cavendish
289+Date: July 2, 2024
290+Subject: Legal sufficiency review of Resolution nominating Stephen Miller for
291+appointment as Chief Technology Officer in the Office of the Chief Technology
292+Officer
293+This is to Certify that this office has reviewed the above- referenced resolution and
294+found it to be legally unobjectionable. If you have any questions in this regard, please do not
295+hesitate to call Michael Porcello , Deputy General Counsel, Executive Office of the Mayor, at
296+202-724-1303, or me at 202- 717-5210.
297+ ______________________________ Elizabeth A. (Betsy) Cavendish
21298
22-Sec. 2. The Council of the District of Columbia confirms the appointment of:
23-
24-Mr. Stephen Miller
25-I Street, SE
26-Washington, DC 20003
27-(Ward 6)
28-
29-as the Chief Technology Officer of the District of Columbia, established by section 1812 of the
30-Office of the Chief Technology Officer Establishment Act of 1998, effective March 26, 1999
31-(D.C. Law 12-175; D.C. Official Code § 1-1401), to serve at the pleasure of the Mayor.
32-
33-Sec. 3. The Council shall transmit a copy of this resolution, upon its adoption, to the
34-nominee and to the Office of the Mayor.
35-
36-Sec. 4. This resolution shall take effect immediately.