CS/HB 1033 2022 CODING: Words stricken are deletions; words underlined are additions. hb1033-01-c1 Page 1 of 16 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S A bill to be entitled 1 An act relating to homeowners' associations; amending 2 s. 720.305, F.S.; requiring the board of 3 administration to provide written notice of the 4 opportunity for certain hearings to certain persons; 5 requiring certain hearings to be held within a 6 specified time after certain persons receive a written 7 request for such hearing; providing how a written 8 request may be provided to certain persons; 9 authorizing certain persons to attend the hearing in 10 certain ways; authorizing a fine and suspension 11 committee to reduce a fine or suspension levied by the 12 board; requiring the association to provide written 13 notice by electronic transmission to parcel owners of 14 the fine and suspension committee's decision; 15 providing an appeals process for certain fines and 16 suspensions; requiring an appeal to be heard before a 17 committee within a specified time after certain 18 persons receive written notice of the appeal; 19 providing how written notice of an appeal may be 20 provided to certain persons; providing for the 21 composition of an appeals com mittee; authorizing 22 certain persons to attend the appeals committee; 23 providing the ways that such persons may attend; 24 specifying the role of the appeals committee; 25 CS/HB 1033 2022 CODING: Words stricken are deletions; words underlined are additions. hb1033-01-c1 Page 2 of 16 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S specifying when a fine or suspension may not be 26 imposed; requiring the appeals committee to reduce the 27 fine or suspension by a specified percentage under 28 certain circumstances; requiring the association to 29 provide written notice, in specified ways, to certain 30 persons of the decision of the appeals committee; 31 specifying when payment of a fine that is appealed is 32 due; amending s. 720.311, F.S.; authorizing parties to 33 initiate nonbinding arbitration rather than presuit 34 mediation for certain disputes; creating s. 720.319, 35 F.S.; creating the Office of the Homeowners' 36 Association Ombudsman within the De partment of 37 Business and Professional Regulation; providing for 38 funding of the office; directing the Governor to 39 appoint the ombudsman; requiring the ombudsman to be 40 an attorney; prohibiting the ombudsman, officers, and 41 full-time employees from holding cer tain positions, 42 engaging in certain activities, or receiving certain 43 remuneration; providing for the principal location of 44 the ombudsman's office; authorizing the ombudsman to 45 establish branch offices under specified 46 circumstances; providing for the powers and duties of 47 the ombudsman; providing for the administration of an 48 election monitoring process; requiring the Division of 49 Florida Condominiums, Timeshares, and Mobile Homes to 50 CS/HB 1033 2022 CODING: Words stricken are deletions; words underlined are additions. hb1033-01-c1 Page 3 of 16 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S adopt certain rules; providing an effective date. 51 52 Be It Enacted by the Le gislature of the State of Florida: 53 54 Section 1. Paragraph (b) of subsection (2) of section 55 720.305, Florida Statutes, is amended to read: 56 720.305 Obligations of members; remedies at law or in 57 equity; levy of fines and suspension of use rights. — 58 (2) An association may levy reasonable fines. A fine may 59 not exceed $100 per violation against any member or any member's 60 tenant, guest, or invitee for the failure of the owner of the 61 parcel or its occupant, licensee, or invitee to comply with any 62 provision of the declaration, the association bylaws, or 63 reasonable rules of the association unless otherwise provided in 64 the governing documents. A fine may be levied by the board for 65 each day of a continuing violation, with a single notice and 66 opportunity for hearin g, except that the fine may not exceed 67 $1,000 in the aggregate unless otherwise provided in the 68 governing documents. A fine of less than $1,000 may not become a 69 lien against a parcel. In any action to recover a fine, the 70 prevailing party is entitled to rea sonable attorney fees and 71 costs from the nonprevailing party as determined by the court. 72 (b)1. A fine or suspension levied by the board of 73 administration may not be imposed unless the board first 74 provides at least 14 days' notice to the parcel owner and, if 75 CS/HB 1033 2022 CODING: Words stricken are deletions; words underlined are additions. hb1033-01-c1 Page 4 of 16 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S applicable, any occupant, licensee, or invitee of the parcel 76 owner, sought to be fined or suspended , and provides written 77 notice of an opportunity for a hearing before a fine and 78 suspension committee of at least three members appointed by the 79 board who are not officers, directors, or employees of the 80 association, or the spouse, parent, child, brother, or sister of 81 an officer, director, or employee. The hearing must be conducted 82 within 14 days after the board of administration receives a 83 written request for a hearing by the parcel owner or the 84 occupant, licensee, or invitee of the parcel owner sought to be 85 fined or suspended, unless the parcel owner or the occupant, 86 licensee, or invitee of the parcel owner sought to be fined or 87 suspended requests a later date in writing. The request must be 88 made by United States mail, hand delivery, or e -mail to the 89 board, a manager, the fine and suspension committee, or a 90 designated officer. The parcel owner, occupant, licensee, or 91 invitee sought to be fined or suspended has a right to appear 92 before the fine and suspension committee and may do so in person 93 or by telephone, real -time videoconferencing, or similar real -94 time electronic or video communication. If the fine and 95 suspension committee, by majority vote, does not ap prove or 96 reduce a proposed fine or suspension, the proposed fine or 97 suspension may not be imposed. The role of the fine and 98 suspension committee is limited to determining whether to 99 confirm, or reject, or reduce the fine or suspension levied by 100 CS/HB 1033 2022 CODING: Words stricken are deletions; words underlined are additions. hb1033-01-c1 Page 5 of 16 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S the board. If the proposed fine or suspension levied by the 101 board is approved by the fine and suspension committee, the fine 102 payment is due 5 days after notice of the approved fine is 103 provided to the parcel owner and, if applicable, to any 104 occupant, licensee, or invi tee of the parcel owner. The 105 association must provide written notice of such fine or 106 suspension by United States mail or hand delivery to the parcel 107 owner and, if applicable, to any occupant, licensee, or invitee 108 of the parcel owner. The association must a lso provide the 109 written notice by electronic transmission to the parcel owner's 110 e-mail address, if the parcel owner's e -mail address is 111 maintained in the association's official records. 112 2. Within 3 days after receiving written notice that the 113 fine or suspension was approved by the fine and suspension 114 committee, a parcel owner or, if applicable, the occupant, 115 licensee, or invitee of the parcel owner, who is fined or 116 suspended, may appeal the fine or suspension by providing 117 written notice of such appeal to the board, a manager, the fine 118 and suspension committee, or a designated officer by United 119 States mail, hand delivery, or e -mail. 120 3. An association must give a parcel owner or, if 121 applicable, any occupant, licensee, or invitee of the parcel 122 owner, who appeals a fine or suspension, an opportunity for a 123 hearing before an appeals committee made up of at least five 124 members appointed by the board who are not officers, directors, 125 CS/HB 1033 2022 CODING: Words stricken are deletions; words underlined are additions. hb1033-01-c1 Page 6 of 16 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S employees of the association, or members of the fine and 126 suspension committee, or the spouse, parent, child, brother, or 127 sister of an officer, director, employee, or member of the fine 128 and suspension committee. The parcel owner or the occupant, 129 licensee, or invitee of the parcel owner fined or suspended has 130 a right to appear before the appeals committee and may do so in 131 person or by telephone, real -time videoconferencing, or similar 132 real-time electronic or video communication. The role of the 133 appeals committee is limited to determining whether to confirm, 134 reject, or reduce the fine or su spension levied by the board and 135 confirmed by the fine and suspension committee. If the appeals 136 committee, by majority vote, does not approve or reduce the fine 137 or suspension, the fine or suspension may not be imposed. If the 138 violation that resulted in the fine or suspension is corrected 139 before the hearing, the appeals committee must reduce the fine 140 or suspension by at least 50 percent. The association must 141 provide written notice of the appeals committee's decision by 142 United States mail or hand delivery to the parcel owner and, if 143 applicable, to the occupant, licensee, or invitee of the parcel 144 owner who received the fine or suspension. The association must 145 also provide the written notice by electronic transmission to 146 the parcel owner's e -mail address, if the parcel owner's e-mail 147 address is maintained in the association's official records. 148 Payment of a fine that is appealed in compliance with this 149 paragraph is due 5 days after notice of the appeals committee's 150 CS/HB 1033 2022 CODING: Words stricken are deletions; words underlined are additions. hb1033-01-c1 Page 7 of 16 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S decision is provided to the parcel owner and, if applicable, to 151 the occupant, licensee, or invitee of the parcel owner. 152 Section 2. Paragraph (a) of subsection (2) of section 153 720.311, Florida Statutes, is amended and subsection (3) is 154 added to that section to read: 155 720.311 Dispute resolution. — 156 (2)(a) Disputes between an association and a parcel owner 157 regarding use of or changes to the parcel or the common areas 158 and other covenant enforcement disputes, disputes regarding 159 amendments to the association documents, disputes regarding 160 meetings of the board and committees appointed by the board, 161 membership meetings not including election meetings, and access 162 to the official records of the association must shall be the 163 subject of a demand for presuit mediation served by an aggrieved 164 party or a petition for nonbinding arbitration as provided in 165 subsection (3) before the dispute is filed in court. Presuit 166 mediation proceedings must be conducted in accordance with the 167 applicable Florida Rules of Civil Procedure, and these 168 proceedings are privileged and confiden tial to the same extent 169 as court-ordered mediation. Disputes subject to presuit 170 mediation under this section may shall not include the 171 collection of any assessment, fine, or other financial 172 obligation, including attorney attorney's fees and costs, 173 claimed to be due or any action to enforce a prior mediation 174 settlement agreement between the parties. Also, in any dispute 175 CS/HB 1033 2022 CODING: Words stricken are deletions; words underlined are additions. hb1033-01-c1 Page 8 of 16 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S subject to presuit mediation under this section where emergency 176 relief is required, a motion for temporary injunctive relief may 177 be filed with the court without first complying with the presuit 178 mediation requirements of this section. After any issues 179 regarding emergency or temporary relief are resolved, the court 180 may either refer the parties to a mediation program administered 181 by the courts or require mediation under this section. An 182 arbitrator or judge may not consider any information or evidence 183 arising from the presuit mediation proceeding except in a 184 proceeding to impose sanctions for failure to attend a presuit 185 mediation session or to enfo rce a mediated settlement agreement. 186 Persons who are not parties to the dispute may not attend the 187 presuit mediation conference without the consent of all parties, 188 except for counsel for the parties and a corporate 189 representative designated by the associat ion. When mediation is 190 attended by a quorum of the board, such mediation is not a board 191 meeting for purposes of notice and participation set forth in s. 192 720.303. An aggrieved party must shall serve on the responding 193 party a written demand to participate in presuit mediation in 194 substantially the following form: 195 STATUTORY OFFER TO PARTICIPATE 196 IN PRESUIT MEDIATION 197 The alleged aggrieved party, ................, hereby demands 198 that ................, as the responding party, engage in 199 mandatory presuit mediation in connection with the following 200 CS/HB 1033 2022 CODING: Words stricken are deletions; words underlined are additions. hb1033-01-c1 Page 9 of 16 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S disputes, which by statute are of a type that are subject to 201 presuit mediation: 202 (List specific nature of the dispute or disputes to be mediated 203 and the authority supporting a finding of a violation as to each 204 dispute.) 205 Pursuant to section 720.311, Florida Statutes, this demand to 206 resolve the dispute through presuit mediation is required before 207 a lawsuit can be filed concerning the dispute. Pursuant to the 208 statute, the parties are required to engage in presuit mediation 209 with a neutral third-party mediator in order to attempt to 210 resolve this dispute without court action, and the aggrieved 211 party demands that you likewise agree to this process. If you 212 fail to participate in the mediation process, suit may be 213 brought against you without further warning. 214 The process of mediation involves a supervised negotiation 215 process in which a trained, neutral third -party mediator meets 216 with both parties and assists them in exploring possible 217 opportunities for resolving part or all of the di spute. By 218 agreeing to participate in presuit mediation, you are not bound 219 in any way to change your position. Furthermore, the mediator 220 has no authority to make any decisions in this matter or to 221 determine who is right or wrong and merely acts as a facilit ator 222 to ensure that each party understands the position of the other 223 party and that all options for reasonable settlement are fully 224 explored. 225 CS/HB 1033 2022 CODING: Words stricken are deletions; words underlined are additions. hb1033-01-c1 Page 10 of 16 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S If an agreement is reached, it shall be reduced to writing and 226 becomes a binding and enforceable commitment of the parties. A 227 resolution of one or more disputes in this fashion avoids the 228 need to litigate these issues in court. The failure to reach an 229 agreement, or the failure of a party to participate in the 230 process, results in the mediator declaring an impasse in th e 231 mediation, after which the aggrieved party may proceed to court 232 on all outstanding, unsettled disputes. If you have failed or 233 refused to participate in the entire mediation process, you will 234 not be entitled to recover attorney attorney's fees, even if you 235 prevail. 236 The aggrieved party has selected and hereby lists five certified 237 mediators who we believe to be neutral and qualified to mediate 238 the dispute. You have the right to select any one of these 239 mediators. The fact that one party may be familiar with o ne or 240 more of the listed mediators does not mean that the mediator 241 cannot act as a neutral and impartial facilitator. Any mediator 242 who cannot act in this capacity is required ethically to decline 243 to accept engagement. The mediators that we suggest, and the ir 244 current hourly rates, are as follows: 245 (List the names, addresses, telephone numbers, and hourly rates 246 of the mediators. Other pertinent information about the 247 background of the mediators may be included as an attachment.) 248 You may contact the offices of t hese mediators to confirm that 249 the listed mediators will be neutral and will not show any 250 CS/HB 1033 2022 CODING: Words stricken are deletions; words underlined are additions. hb1033-01-c1 Page 11 of 16 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S favoritism toward either party. The Florida Supreme Court can 251 provide you a list of certified mediators. 252 Unless otherwise agreed by the parties, section 720.311(2)(b) , 253 Florida Statutes, requires that the parties share the costs of 254 presuit mediation equally, including the fee charged by the 255 mediator. An average mediation may require three to four hours 256 of the mediator's time, including some preparation time, and the 257 parties would need to share equally the mediator's fees as well 258 as their own attorney attorney's fees if they choose to employ 259 an attorney in connection with the mediation. However, use of an 260 attorney is not required and is at the option of each party. The 261 mediators may require the advance payment of some or all of the 262 anticipated fees. The aggrieved party hereby agrees to pay or 263 prepay one-half of the mediator's estimated fees and to forward 264 this amount or such other reasonable advance deposits as the 265 mediator requires for this purpose. Any funds deposited will be 266 returned to you if these are in excess of your share of the fees 267 incurred. 268 To begin your participation in presuit mediation to try to 269 resolve the dispute and avoid further legal action, please sign 270 below and clearly indicate which mediator is acceptable to you. 271 We will then ask the mediator to schedule a mutually convenient 272 time and place for the mediation conference to be held. The 273 mediation conference must be held within ninety (90) days after 274 of this date, unless extended by mutual written agreement. In 275 CS/HB 1033 2022 CODING: Words stricken are deletions; words underlined are additions. hb1033-01-c1 Page 12 of 16 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S the event that you fail to respond within 20 days after from the 276 date of this letter, or if you fail to agree to at least one of 277 the mediators that we have suggested or to pay or prepay to the 278 mediator one-half of the costs involved, the aggrieved party 279 will be authorized to proceed with the filing of a lawsuit 280 against you without further notice and may seek an award of 281 attorney attorney's fees or costs incurred in attempting to 282 obtain mediation. 283 Therefore, please give this matter your immediate attention. By 284 law, your response must be mailed by certified mail, return 285 receipt requested, and by first -class mail to the address shown 286 on this demand. 287 ........................ 288 ........................ 289 RESPONDING PARTY: YOUR SIGNATURE INDICATES YOUR AGREEMENT TO 290 THAT CHOICE. 291 AGREEMENT TO MEDIATE 292 The undersigned hereby agrees to participate in presuit 293 mediation and agrees to attend a mediation conducted by the 294 following mediator or mediators who are listed abov e as someone 295 who would be acceptable to mediate this dispute: 296 (List acceptable mediator or mediators.) 297 I/we further agree to pay or prepay one -half of the mediator's 298 fees and to forward such advance deposits as the mediator may 299 require for this purpose. 300 CS/HB 1033 2022 CODING: Words stricken are deletions; words underlined are additions. hb1033-01-c1 Page 13 of 16 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S ........................ 301 Signature of responding party #1 302 ........................ 303 Telephone contact information 304 ........................ 305 Signature and telephone contact information of responding party 306 #2 (if applicable)(if property is owned by more than one person, 307 all owners must sign) 308 (3) In lieu of initiating presuit mediation under this 309 section, an aggrieved party may submit a dispute subject to 310 presuit mediation under subsection (2) to nonbinding arbitration 311 in accordance with s. 718.1255. 312 Section 3. Section 720.319, Florida Statutes, is created 313 to read: 314 720.319 Homeowners' association ombudsman. — 315 (1) ADMINISTRATION; APPOINTMENT; LOCATION. — 316 (a) There is created an Office of the Homeowners' 317 Association Ombudsman to be located, for administrative 318 purposes, within the Department of Business and Professional 319 Regulation. The functions of the office shall be funded by the 320 General Appropriations Act. 321 (b) The Governor shall appoint the ombudsman. The 322 ombudsman must be an attorney admitte d to practice before the 323 Florida Supreme Court and shall serve at the pleasure of the 324 Governor. The ombudsman, an officer, or a full -time employee of 325 CS/HB 1033 2022 CODING: Words stricken are deletions; words underlined are additions. hb1033-01-c1 Page 14 of 16 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S the ombudsman's office may not actively engage in any other 326 business or profession that directly or indire ctly relates to or 327 conflicts with his or her work in the ombudsman's office; serve 328 as the representative or an executive, officer, or employee of 329 any political party, executive committee, or other governing 330 body of a political party; receive remuneration f or activities 331 on behalf of any candidate for public office; or engage in 332 soliciting votes or other activities on behalf of a candidate 333 for public office. The ombudsman, an officer, or a full -time 334 employee of the ombudsman's office may not become a candidat e 335 for election to public office unless he or she first resigns 336 from his or her office or employment. 337 (c) The ombudsman shall maintain his or her principal 338 office at a place convenient to the department, which will 339 enable the ombudsman to expeditiously carry out the duties and 340 functions of his or her office. The ombudsman may establish 341 branch offices elsewhere in the state upon the concurrence of 342 the Governor. 343 (2) POWERS AND DUTIES. —The ombudsman has the powers 344 necessary to carry out the duties of his or her office, 345 including, but not limited to: 346 (a) Employing professional and clerical staff as necessary 347 for the efficient operation of the office. 348 (b) Preparing and issuing reports and recommendations to 349 the Governor, the department, the President of the Senate, and 350 CS/HB 1033 2022 CODING: Words stricken are deletions; words underlined are additions. hb1033-01-c1 Page 15 of 16 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S the Speaker of the House of Representatives on any matter or 351 subject within the jurisdiction of this chapter. 352 (c) Acting as a liaison between the department, parcel 353 owners, boards of directors, board members, community 354 association managers, and other affected parties. The ombudsman 355 shall develop policies and procedures to assist parcel owners, 356 boards of directors, board members, community association 357 managers, and other affected parties to understand their rights 358 and responsibilities, as s et forth in this chapter, and the 359 governing documents that govern their respective associations. 360 The ombudsman shall coordinate and assist in the preparation and 361 adoption of educational and reference material, and shall 362 endeavor to coordinate with private or volunteer providers of 363 these services, so that the availability of these resources is 364 made known to the largest possible audience. 365 (d) Monitoring and reviewing procedures and disputes 366 concerning elections or meetings. 367 (e) Providing resources to assi st members of boards of 368 directors and officers of associations to carry out their powers 369 and duties consistent with this chapter and the governing 370 documents that govern the association. 371 (f) Encouraging and facilitating voluntary meetings 372 between parcel owners, boards of directors, board members, 373 community association managers, and other affected parties when 374 the meetings may assist in resolving a dispute within a 375 CS/HB 1033 2022 CODING: Words stricken are deletions; words underlined are additions. hb1033-01-c1 Page 16 of 16 F L O R I D A H O U S E O F R E P R E S E N T A T I V E S homeowners' association before a person submits a dispute for a 376 formal or administrative reme dy. It is the intent of the 377 Legislature that the ombudsman act as a neutral resource for 378 both the rights and responsibilities of parcel owners, 379 associations, and board members. 380 (g) Assisting with the resolution of disputes between 381 parcel owners and the a ssociation, or between parcel owners, if 382 applicable. 383 (3) ELECTION MONITORING. — 384 (a) Fifteen percent of the total voting interests in a 385 homeowners' association, or six parcel owners, whichever is 386 greater, may petition the ombudsman to appoint an election 387 monitor to attend the annual meeting of the parcel owners and 388 conduct the election of directors. 389 (b) The ombudsman shall appoint a division employee, a 390 person who specializes in homeowners' association election 391 monitoring, or an attorney licensed to pra ctice in the state as 392 the election monitor. 393 (c) The association must pay all costs associated with the 394 election monitoring process. 395 (d) The division shall adopt a rule establishing 396 procedures for the appointment of election monitors and the 397 scope and extent of the monitor's role in the election process. 398 Section 4. This act shall take effect July 1, 2022. 399