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3 | 3 | | HB 1457 2023 |
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9 | 9 | | Page 1 of 7 |
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10 | 10 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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14 | 14 | | A bill to be entitled 1 |
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15 | 15 | | An act relating to Medicaid behavioral health provider 2 |
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16 | 16 | | performance; amending s. 409.967, F.S.; revising 3 |
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17 | 17 | | provider network requirements for behavioral health 4 |
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18 | 18 | | providers in the Medicaid program; specifying network 5 |
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19 | 19 | | testing requirements; requiring the Agency for Health 6 |
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20 | 20 | | Care Administration to establish certain performance 7 |
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21 | 21 | | measures; requiring managed care plan contract 8 |
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22 | 22 | | amendments by a specified date; requiring the ag ency 9 |
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23 | 23 | | to submit an annual report to the Legislature; 10 |
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24 | 24 | | providing an effective date. 11 |
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25 | 25 | | 12 |
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26 | 26 | | Be It Enacted by the Legislature of the State of Florida: 13 |
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27 | 27 | | 14 |
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28 | 28 | | Section 1. Paragraphs (c) and (f) of subsection (2) of 15 |
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29 | 29 | | section 409.967, Florida Statutes, are amended to re ad: 16 |
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30 | 30 | | 409.967 Managed care plan accountability. — 17 |
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31 | 31 | | (2) The agency shall establish such contract requirements 18 |
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32 | 32 | | as are necessary for the operation of the statewide managed care 19 |
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33 | 33 | | program. In addition to any other provisions the agency may deem 20 |
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34 | 34 | | necessary, the contract must require: 21 |
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35 | 35 | | (c) Access.— 22 |
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36 | 36 | | 1. The agency shall establish specific standards for the 23 |
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37 | 37 | | number, type, and regional distribution of providers in managed 24 |
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38 | 38 | | care plan networks to ensure access to care for both adults and 25 |
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39 | 39 | | |
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40 | 40 | | HB 1457 2023 |
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46 | 46 | | Page 2 of 7 |
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47 | 47 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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51 | 51 | | children. Each plan must maintain a regionwide network of 26 |
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52 | 52 | | providers in sufficient numbers to meet the access standards for 27 |
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53 | 53 | | specific medical services for all recipients enrolled in the 28 |
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54 | 54 | | plan. The exclusive use of mail -order pharmacies may not be 29 |
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55 | 55 | | sufficient to meet network access standards. Consistent with the 30 |
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56 | 56 | | standards established by the agency, provider networks may 31 |
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57 | 57 | | include providers located outside the region. Each plan shall 32 |
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58 | 58 | | establish and maintain an accurate and complete electronic 33 |
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59 | 59 | | database of contracted providers, including information about 34 |
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60 | 60 | | licensure or registration, locations and hours of operation, 35 |
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61 | 61 | | specialty credentials and other certifications, specific 36 |
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62 | 62 | | performance indicators, and such other information as the agency 37 |
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63 | 63 | | deems necessary. The database must be available online to both 38 |
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64 | 64 | | the agency and the public and have the capability to compare the 39 |
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65 | 65 | | availability of providers to network adequacy standards and to 40 |
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66 | 66 | | accept and display feedback from each provider's patients. Each 41 |
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67 | 67 | | plan shall submit quarterly reports to the agency identifying 42 |
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68 | 68 | | the number of enrollees assigned to each primary care provider. 43 |
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69 | 69 | | The agency shall conduct, or contract for, systematic and 44 |
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70 | 70 | | continuous testing of the plan provider networks network 45 |
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71 | 71 | | databases maintained by each plan to confirm accuracy, confirm 46 |
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72 | 72 | | that behavioral heal th providers are accepting enrollees, and 47 |
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73 | 73 | | confirm that enrollees have timely access to behavioral health 48 |
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74 | 74 | | services. The agency shall specifically and expressly establish 49 |
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75 | 75 | | network requirements for each type of behavioral health provider 50 |
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84 | 84 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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88 | 88 | | serving Medicaid enrol lees, including community -based and 51 |
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89 | 89 | | residential providers. Testing of the behavioral health network 52 |
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90 | 90 | | shall also include provider -specific data on access timeliness. 53 |
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91 | 91 | | 2. Each managed care plan must publish any prescribed drug 54 |
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92 | 92 | | formulary or preferred drug lis t on the plan's website in a 55 |
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93 | 93 | | manner that is accessible to and searchable by enrollees and 56 |
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94 | 94 | | providers. The plan must update the list within 24 hours after 57 |
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95 | 95 | | making a change. Each plan must ensure that the prior 58 |
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96 | 96 | | authorization process for prescribed drugs is rea dily accessible 59 |
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97 | 97 | | to health care providers, including posting appropriate contact 60 |
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98 | 98 | | information on its website and providing timely responses to 61 |
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99 | 99 | | providers. For Medicaid recipients diagnosed with hemophilia who 62 |
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100 | 100 | | have been prescribed anti -hemophilic-factor replacement 63 |
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101 | 101 | | products, the agency shall provide for those products and 64 |
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102 | 102 | | hemophilia overlay services through the agency's hemophilia 65 |
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103 | 103 | | disease management program. 66 |
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104 | 104 | | 3. Managed care plans, and their fiscal agents or 67 |
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105 | 105 | | intermediaries, must accept prior authorization requ ests for any 68 |
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106 | 106 | | service electronically. 69 |
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107 | 107 | | 4. Managed care plans serving children in the care and 70 |
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108 | 108 | | custody of the Department of Children and Families must maintain 71 |
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109 | 109 | | complete medical, dental, and behavioral health encounter 72 |
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110 | 110 | | information and participate in making s uch information available 73 |
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111 | 111 | | to the department or the applicable contracted community -based 74 |
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112 | 112 | | care lead agency for use in providing comprehensive and 75 |
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121 | 121 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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125 | 125 | | coordinated case management. The agency and the department shall 76 |
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126 | 126 | | establish an interagency agreement to provide guidance for the 77 |
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127 | 127 | | format, confidentiality, recipient, scope, and method of 78 |
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128 | 128 | | information to be made available and the deadlines for 79 |
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129 | 129 | | submission of the data. The scope of information available to 80 |
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130 | 130 | | the department shall be the data that managed care plans are 81 |
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131 | 131 | | required to submit to the agency. The agency shall determine the 82 |
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132 | 132 | | plan's compliance with standards for access to medical, dental, 83 |
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133 | 133 | | and behavioral health services; the use of medications; and 84 |
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134 | 134 | | followup on all medically necessary services recommended as a 85 |
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135 | 135 | | result of early and periodic screening, diagnosis, and 86 |
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136 | 136 | | treatment. 87 |
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137 | 137 | | (f) Continuous improvement. —The agency shall establish 88 |
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138 | 138 | | specific performance standards and expected milestones or 89 |
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139 | 139 | | timelines for improving performance over the term of the 90 |
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140 | 140 | | contract. 91 |
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141 | 141 | | 1. Each managed care plan shall establish an internal 92 |
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142 | 142 | | health care quality improvement system, including enrollee 93 |
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143 | 143 | | satisfaction and disenrollment surveys. The quality improvement 94 |
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144 | 144 | | system must include incentives and disincentives for network 95 |
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145 | 145 | | providers. 96 |
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146 | 146 | | 2. Each managed care plan must collect and report the 97 |
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147 | 147 | | Healthcare Effectiveness Data and Information Set (HEDIS) 98 |
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148 | 148 | | measures, the federal Core Set of Children's Health Care Quality 99 |
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149 | 149 | | measures, and the federal Core Set of Adult Health Care Quality 100 |
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158 | 158 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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162 | 162 | | Measures, as specified by the agenc y. Each plan must collect and 101 |
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163 | 163 | | report the Adult Core Set behavioral health measures beginning 102 |
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164 | 164 | | with data reports for the 2025 calendar year. Each plan must 103 |
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165 | 165 | | stratify reported measures by age, sex, race, ethnicity, primary 104 |
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166 | 166 | | language, and whether the enrollee re ceived a Social Security 105 |
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167 | 167 | | Administration determination of disability for purposes of 106 |
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168 | 168 | | Supplemental Security Income beginning with data reports for the 107 |
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169 | 169 | | 2026 calendar year. A plan's performance on these measures must 108 |
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170 | 170 | | be published on the plan's website in a man ner that allows 109 |
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171 | 171 | | recipients to reliably compare the performance of plans. The 110 |
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172 | 172 | | agency shall use the measures as a tool to monitor plan 111 |
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173 | 173 | | performance. 112 |
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174 | 174 | | 3. Each managed care plan must be accredited by the 113 |
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175 | 175 | | National Committee for Quality Assurance, the Joint Comm ission, 114 |
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176 | 176 | | or another nationally recognized accrediting body, or have 115 |
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177 | 177 | | initiated the accreditation process, within 1 year after the 116 |
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178 | 178 | | contract is executed. For any plan not accredited within 18 117 |
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179 | 179 | | months after executing the contract, the agency shall suspend 118 |
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180 | 180 | | automatic assignment under ss. 409.977 and 409.984. 119 |
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181 | 181 | | 4. The agency shall establish specific outcome performance 120 |
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182 | 182 | | measures to reduce the incidence of crisis stabilization 121 |
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183 | 183 | | services for children and adolescents who are high users of such 122 |
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184 | 184 | | services. Performance measures must at least establish plan -123 |
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185 | 185 | | specific, year-over-year improvement targets to reduce repeated 124 |
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186 | 186 | | use. 125 |
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195 | 195 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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199 | 199 | | Section 2. The Agency for Health Care Administration shall 126 |
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200 | 200 | | amend existing contracts with managed care plans to execute the 127 |
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201 | 201 | | requirements of this a ct. Such contract amendments must be 128 |
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202 | 202 | | effective before January 1, 2024. 129 |
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203 | 203 | | Section 3. Beginning on October 1, 2023, and annually 130 |
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204 | 204 | | thereafter, the Agency for Health Care Administration shall 131 |
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205 | 205 | | submit to the Legislature an annual report on Medicaid -enrolled 132 |
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206 | 206 | | children and adolescents who are the highest users of crisis 133 |
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207 | 207 | | stabilization services. The report shall include demographic and 134 |
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208 | 208 | | geographic information; plan -specific performance data based on 135 |
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209 | 209 | | the performance measures in s. 409.967(2)(f), Florida Statutes; 136 |
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210 | 210 | | plan-specific provider network testing data generated pursuant 137 |
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211 | 211 | | to s. 409.967(2)(c), Florida Statutes, including, but not 138 |
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212 | 212 | | limited to, an assessment of access timeliness; and trends on 139 |
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213 | 213 | | reported data points beginning from fiscal year 2020 -2021. The 140 |
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214 | 214 | | report shall include an analysis of relevant managed care plan 141 |
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215 | 215 | | contract terms and the contract enforcement mechanisms available 142 |
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216 | 216 | | to the agency to ensure compliance. The report shall include 143 |
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217 | 217 | | data on enforcement or incentive actions taken by the agency to 144 |
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218 | 218 | | ensure compliance with network standards and progress in 145 |
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219 | 219 | | performance improvement, including, but not limited to, the use 146 |
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220 | 220 | | of the achieved savings rebate program as provided under s. 147 |
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221 | 221 | | 409.967, Florida Statutes. The report shall include a listing of 148 |
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222 | 222 | | other actions taken by the a gency to better serve such children 149 |
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223 | 223 | | and adolescents. 150 |
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236 | 236 | | Section 4. This act shall take effect July 1, 2023. 151 |
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