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9 | 9 | | Page 1 of 11 |
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10 | 10 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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14 | 14 | | A bill to be entitled 1 |
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15 | 15 | | An act relating to prior authorization for health care 2 |
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16 | 16 | | services; amending s. 627.42392, F.S.; providing 3 |
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17 | 17 | | definitions; deleting the definition of the term 4 |
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18 | 18 | | "health insurer"; providing a process to accept 5 |
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19 | 19 | | electronic requests for prior authorization for health 6 |
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20 | 20 | | care services; providing requirements for the 7 |
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21 | 21 | | electronic prior authorization process; providing 8 |
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22 | 22 | | notification requirements for prior authorization 9 |
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23 | 23 | | determinations; prohibiting requirements for prior 10 |
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24 | 24 | | authorizations for certain health care services and 11 |
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25 | 25 | | medications; prohibiting prior authorization 12 |
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26 | 26 | | revocations, limitations, conditions, and restrictions 13 |
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27 | 27 | | under a specified circumstance; providing requirements 14 |
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28 | 28 | | for payments to health care providers; providing 15 |
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29 | 29 | | length of prior authorization validity under certain 16 |
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30 | 30 | | circumstances; prohibiting requirements for additional 17 |
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31 | 31 | | prior authorizations under certain circumstances; 18 |
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32 | 32 | | providing construction; prohibiting certain provisions 19 |
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33 | 33 | | from being waived; providing an effective date. 20 |
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34 | 34 | | 21 |
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35 | 35 | | Be It Enacted by the Legislature of the State of Florida: 22 |
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36 | 36 | | 23 |
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37 | 37 | | Section 1. Section 627.42392, Florida Statutes, is amended 24 |
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38 | 38 | | to read: 25 |
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39 | 39 | | |
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40 | 40 | | HB 1533 2023 |
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47 | 47 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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51 | 51 | | 627.42392 Prior authorization. — 26 |
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52 | 52 | | (1) As used in this section, the term : 27 |
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53 | 53 | | (a) "Adverse determination" means a decision by a 28 |
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54 | 54 | | utilization review entity that the health care services provided 29 |
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55 | 55 | | or proposed to be provided to an insured are not medically 30 |
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56 | 56 | | necessary or are experimental or investigational and that 31 |
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57 | 57 | | benefit coverage is theref ore denied, reduced, or terminated. 32 |
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58 | 58 | | For purposes of this section, the term does not include a 33 |
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59 | 59 | | decision to deny, reduce, or terminate services that are not 34 |
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60 | 60 | | covered for reasons other than their medical necessity or 35 |
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61 | 61 | | experimental or investigational nature. 36 |
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62 | 62 | | (b) "Electronic prior authorization process" does not 37 |
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63 | 63 | | include a transmission through a facsimile machine. 38 |
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64 | 64 | | (c) "Emergency health care service" has the same meaning 39 |
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65 | 65 | | as the term "emergency services and care" as defined in s. 40 |
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66 | 66 | | 395.002(9). 41 |
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67 | 67 | | (d) "Prior authoriz ation" means the process by which a 42 |
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68 | 68 | | utilization review entity determines the medical necessity or 43 |
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69 | 69 | | appropriateness of otherwise covered health care services before 44 |
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70 | 70 | | the provision of such health care services. The term also 45 |
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71 | 71 | | includes any health insurer's or ut ilization review entity's 46 |
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72 | 72 | | requirement that an insured or health care provider notify the 47 |
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73 | 73 | | health insurer or utilization review entity before providing a 48 |
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74 | 74 | | health care service. 49 |
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75 | 75 | | (e) "Urgent health care service" means a health care 50 |
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84 | 84 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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88 | 88 | | service with respect to whic h the application of the time 51 |
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89 | 89 | | periods for making a nonexpedited prior authorization, in the 52 |
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90 | 90 | | opinion of a physician with knowledge of the patient's medical 53 |
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91 | 91 | | condition, could: 54 |
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92 | 92 | | 1. Seriously jeopardize the life or health of the patient 55 |
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93 | 93 | | or the ability of the p atient to regain maximum function; or 56 |
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94 | 94 | | 2. Subject the patient to severe pain that cannot be 57 |
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95 | 95 | | adequately managed without the care, treatment, or prescription 58 |
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96 | 96 | | drugs that are the subject of the prior authorization request. 59 |
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97 | 97 | | (f) "Utilization review entity" "health insurer" means an 60 |
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98 | 98 | | authorized insurer offering health insurance as defined in s. 61 |
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99 | 99 | | 624.603, a managed care plan as defined in s. 409.962(10), or a 62 |
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100 | 100 | | health maintenance organization as defined in s. 641.19(12) , a 63 |
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101 | 101 | | pharmacy benefit manager as defined in s. 6 24.490(1), or any 64 |
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102 | 102 | | other individual or entity that provides, offers to provide, or 65 |
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103 | 103 | | administers hospital, outpatient, medical, prescription drug, or 66 |
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104 | 104 | | other health benefits to a person treated by a health care 67 |
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105 | 105 | | provider in the state under a policy, plan, or con tract. 68 |
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106 | 106 | | (2) Beginning January 1, 2024, a utilization review entity 69 |
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107 | 107 | | must establish a secure, interactive online electronic prior 70 |
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108 | 108 | | authorization process for accepting electronic prior 71 |
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109 | 109 | | authorization requests. The process must allow a person seeking 72 |
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110 | 110 | | prior authorization to upload documentation if such 73 |
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111 | 111 | | documentation is required by the utilization review entity to 74 |
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112 | 112 | | adjudicate the prior authorization request. 75 |
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121 | 121 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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125 | 125 | | (3)(2) Notwithstanding any other provision of law, 76 |
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126 | 126 | | effective January 1, 2017, or 6 six (6) months after the 77 |
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127 | 127 | | effective date of the rule adopting the prior authorization 78 |
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128 | 128 | | form, whichever is later, a utilization review entity that a 79 |
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129 | 129 | | health insurer, or a pharmacy benefits manager on behalf of the 80 |
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130 | 130 | | health insurer, which does not provide an electronic prior 81 |
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131 | 131 | | authorization process for use by its contracted providers , shall 82 |
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132 | 132 | | only use only the prior authorization form that has been 83 |
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133 | 133 | | approved by the Financial Services Commission for granting a 84 |
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134 | 134 | | prior authorization for a medical procedure, course of 85 |
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135 | 135 | | treatment, or prescription d rug benefit. Such form may not 86 |
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136 | 136 | | exceed two pages in length, excluding any instructions or 87 |
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137 | 137 | | guiding documentation, and must include all clinical 88 |
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138 | 138 | | documentation necessary for the utilization review entity health 89 |
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139 | 139 | | insurer to make a decision. At a minimum, the for m must include: 90 |
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140 | 140 | | (1) sufficient patient information to identify the member, date 91 |
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141 | 141 | | of birth, full name, and Health Plan ID number; (2) provider 92 |
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142 | 142 | | name, address and phone number; (3) the medical procedure, 93 |
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143 | 143 | | course of treatment, or prescription drug benefit being 94 |
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144 | 144 | | requested, including the medical reason therefor, and all 95 |
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145 | 145 | | services tried and failed; (4) any laboratory documentation 96 |
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146 | 146 | | required; and (5) an attestation that all information provided 97 |
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147 | 147 | | is true and accurate. 98 |
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148 | 148 | | (4)(3) The Financial Services Commission in consultation 99 |
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149 | 149 | | with the Agency for Health Care Administration shall adopt by 100 |
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158 | 158 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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159 | 159 | | |
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162 | 162 | | rule guidelines for all prior authorization forms which ensure 101 |
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163 | 163 | | the general uniformity of such forms. 102 |
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164 | 164 | | (5)(4) Electronic prior authorization a pprovals do not 103 |
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165 | 165 | | preclude benefit verification or medical review by the insurer 104 |
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166 | 166 | | under either the medical or pharmacy benefits. 105 |
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167 | 167 | | (6) A utilization review entity's prior authorization 106 |
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168 | 168 | | process may not require information that is not needed to make a 107 |
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169 | 169 | | determination or facilitate a determination of medical necessity 108 |
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170 | 170 | | of the requested medical procedure, course of treatment, or 109 |
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171 | 171 | | prescription drug benefit. 110 |
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172 | 172 | | (7) A utilization review entity shall disclose all of its 111 |
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173 | 173 | | prior authorization requirements and restrictions, in cluding any 112 |
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174 | 174 | | written clinical criteria, on its website in a manner that is 113 |
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175 | 175 | | readily accessible to the public. This information shall be 114 |
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176 | 176 | | explained in detail and in clear and unambiguous language. 115 |
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177 | 177 | | (8) A utilization review entity may not implement any new 116 |
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178 | 178 | | requirements or restrictions or make changes to existing 117 |
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179 | 179 | | requirements or restrictions on obtaining prior authorization 118 |
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180 | 180 | | unless: 119 |
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181 | 181 | | (a) The changes have been available on a publicly 120 |
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182 | 182 | | accessible website for at least 60 days before being 121 |
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183 | 183 | | implemented. 122 |
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184 | 184 | | (b) Insureds and health care providers who are affected by 123 |
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185 | 185 | | the new requirements and restrictions or changes to the 124 |
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186 | 186 | | requirements and restrictions are provided with a written notice 125 |
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195 | 195 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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199 | 199 | | of the changes at least 60 days before being implemented. Such 126 |
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200 | 200 | | notice must be delivered electronically or by other means as 127 |
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201 | 201 | | agreed to by the insured or the health care provider. 128 |
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202 | 202 | | (9) A utilization review entity shall make statistics 129 |
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203 | 203 | | available regarding prior authorization approvals and denials on 130 |
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204 | 204 | | its website in a manner that is readily acces sible to the 131 |
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205 | 205 | | public. The statistics must include categories for: 132 |
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206 | 206 | | (a) Physician specialty. 133 |
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207 | 207 | | (b) Medication or diagnostic test or procedure. 134 |
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208 | 208 | | (c) Indication offered. 135 |
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209 | 209 | | (d) Reason for denial. 136 |
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210 | 210 | | (e) Appeal. 137 |
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211 | 211 | | (f) Approval or denial on appeal. 138 |
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212 | 212 | | (g) The time between submission and the response. 139 |
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213 | 213 | | 140 |
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214 | 214 | | This subsection does not apply to the expansion of health care 141 |
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215 | 215 | | services coverage. 142 |
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216 | 216 | | (10) A utilization review entity must ensure that all 143 |
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217 | 217 | | adverse determinations are made by a physician licensed under 144 |
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218 | 218 | | chapter 458 or chapter 459 who: 145 |
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219 | 219 | | (a) Possesses a current, valid, and unrestricted license 146 |
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220 | 220 | | to practice medicine in the state. 147 |
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221 | 221 | | (b) Is of the same specialty as the physician who 148 |
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222 | 222 | | typically manages the medical condition or disease or provides 149 |
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223 | 223 | | the health care service involv ed in the request. 150 |
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232 | 232 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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236 | 236 | | (c) Has experience treating patients with the medical 151 |
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237 | 237 | | condition or disease for which the health care service is being 152 |
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238 | 238 | | requested. 153 |
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239 | 239 | | (11) Notice of an adverse determination shall be provided 154 |
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240 | 240 | | by electronic mail to the insured and the heal th care provider 155 |
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241 | 241 | | that initiated the prior authorization. Notice required under 156 |
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242 | 242 | | this subsection must include: 157 |
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243 | 243 | | (a) The name, title, e -mail address, and telephone number 158 |
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244 | 244 | | of the physician responsible for making the adverse 159 |
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245 | 245 | | determination. 160 |
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246 | 246 | | (b) The written clinical criteria, if any, and any 161 |
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247 | 247 | | internal rule, guideline, or protocol on which the utilization 162 |
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248 | 248 | | review entity relied when making the adverse determination and 163 |
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249 | 249 | | how those provisions apply to the insured's specific medical 164 |
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250 | 250 | | circumstance. 165 |
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251 | 251 | | (c) Information for the insured and the insured's health 166 |
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252 | 252 | | care provider which describes the procedure through which the 167 |
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253 | 253 | | insured or health care provider may request a copy of any report 168 |
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254 | 254 | | developed by personnel performing the review that led to the 169 |
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255 | 255 | | adverse determination. 170 |
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256 | 256 | | (d) Information that explains to the insured and the 171 |
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257 | 257 | | insured's healthcare provider how to appeal the adverse 172 |
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258 | 258 | | determination. 173 |
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259 | 259 | | (12) If a utilization review entity requires prior 174 |
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260 | 260 | | authorization of a nonurgent health care service, the 175 |
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269 | 269 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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272 | 272 | | |
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273 | 273 | | utilization review entity shall make an authorization or adverse 176 |
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274 | 274 | | determination and notify the insured and the insured's health 177 |
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275 | 275 | | care provider of the decision within 2 business days after 178 |
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276 | 276 | | obtaining all necessary information to make the authorization or 179 |
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277 | 277 | | adverse determination. As used in th is subsection, the term 180 |
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278 | 278 | | "necessary information" includes the results of any face -to-face 181 |
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279 | 279 | | clinical evaluation or second opinion that may be required. 182 |
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280 | 280 | | (13) A utilization review entity shall render an expedited 183 |
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281 | 281 | | authorization or adverse determination concern ing an urgent 184 |
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282 | 282 | | health care service and notify the insured and the insured's 185 |
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283 | 283 | | health care provider of that expedited prior authorization or 186 |
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284 | 284 | | adverse determination no later than 1 business day after 187 |
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285 | 285 | | receiving all information needed to complete the review of the 188 |
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286 | 286 | | requested urgent healthcare service. 189 |
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287 | 287 | | (14) A utilization review entity may not require prior 190 |
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288 | 288 | | authorization for prehospital transportation or for provision of 191 |
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289 | 289 | | an emergency health care service. 192 |
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290 | 290 | | (15) A utilization review entity may not require prior 193 |
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291 | 291 | | authorization for the provision of medications for opioid use 194 |
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292 | 292 | | disorder. As used in this subsection, the term "medications for 195 |
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293 | 293 | | opioid use disorder" means the use of United States Food and 196 |
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294 | 294 | | Drug Administration approved medications, commonly in 197 |
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295 | 295 | | combination with counseling and behavioral therapies, to provide 198 |
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296 | 296 | | a comprehensive approach to the treatment of opioid use 199 |
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297 | 297 | | disorder. Food and Drug Administration approved medications used 200 |
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306 | 306 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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307 | 307 | | |
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310 | 310 | | to treat opioid addiction inc lude, but are not limited to, 201 |
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311 | 311 | | methadone, buprenorphine, alone or in combination with naloxone, 202 |
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312 | 312 | | and extended-release injectable naltrexone. Types of behavioral 203 |
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313 | 313 | | therapies include, but are not limited to, individual therapy, 204 |
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314 | 314 | | group counseling, family behavior therapy, motivational 205 |
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315 | 315 | | incentives, and other modalities. 206 |
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316 | 316 | | (16) A utilization review entity may not revoke, limit, 207 |
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317 | 317 | | condition, or restrict a prior authorization if care is provided 208 |
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318 | 318 | | within 45 business days after the date the health care provider 209 |
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319 | 319 | | received the prior authorization. A utilization review entity 210 |
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320 | 320 | | must pay the health care provider at the contracted payment rate 211 |
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321 | 321 | | for a health care service provided by the health care provider 212 |
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322 | 322 | | per prior authorization unless: 213 |
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323 | 323 | | (a) The health care provider knowingly and ma terially 214 |
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324 | 324 | | misrepresented the health care service in the prior 215 |
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325 | 325 | | authorization request with the specific intent to deceive and 216 |
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326 | 326 | | obtain an unlawful payment from the utilization review entity; 217 |
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327 | 327 | | (b) The health care service was no longer a covered 218 |
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328 | 328 | | benefit on the day it was provided, and the utilization review 219 |
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329 | 329 | | entity notified the health care provider in writing of this fact 220 |
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330 | 330 | | before the health care service was provided; 221 |
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331 | 331 | | (c) The health care provider was no longer contracted with 222 |
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332 | 332 | | the insured's health insurance plan on the date the care was 223 |
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333 | 333 | | provided, and the utilization review entity notified the health 224 |
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334 | 334 | | care provider in writing of this fact before the health care 225 |
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343 | 343 | | F L O R I D A H O U S E O F R E P R E S E N T A T I V E S |
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344 | 344 | | |
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346 | 346 | | |
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347 | 347 | | service was provided; 226 |
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348 | 348 | | (d) The health care provider failed to meet the 227 |
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349 | 349 | | utilization review entity's timely f iling requirements; 228 |
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350 | 350 | | (e) The authorized service was never performed; or 229 |
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351 | 351 | | (f) The patient was no longer eligible for health care 230 |
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352 | 352 | | coverage on the day the care was provided, and the utilization 231 |
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353 | 353 | | review entity notified the health care provider in writing of 232 |
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354 | 354 | | this fact before the health care service was provided. 233 |
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355 | 355 | | (17) If a utilization review entity required a prior 234 |
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356 | 356 | | authorization for a health care service for the treatment of a 235 |
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357 | 357 | | chronic or long-term care condition, the prior authorization 236 |
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358 | 358 | | remains valid for the l ength of the treatment and the 237 |
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359 | 359 | | utilization review entity may not require the insured to obtain 238 |
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360 | 360 | | a prior authorization again for the health care service. 239 |
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361 | 361 | | (18) A utilization review entity may not impose an 240 |
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362 | 362 | | additional prior authorization requirement with re spect to a 241 |
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363 | 363 | | surgical or otherwise invasive procedure, or any item provided 242 |
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364 | 364 | | as part of the surgical or invasive procedure, if the procedure 243 |
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365 | 365 | | or item is provided during the perioperative period of another 244 |
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366 | 366 | | procedure for which prior authorization was granted by the 245 |
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367 | 367 | | health insurer. 246 |
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368 | 368 | | (19) If there is a change in coverage or approval criteria 247 |
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369 | 369 | | for a previously authorized health care service, the change in 248 |
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370 | 370 | | coverage or approval criteria may not affect an insured who 249 |
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371 | 371 | | received prior authorization before the effective da te of the 250 |
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383 | 383 | | |
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384 | 384 | | change for the remainder of the insured's policy, plan, or 251 |
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385 | 385 | | contract year. 252 |
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386 | 386 | | (20) A utilization review entity shall continue to honor a 253 |
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387 | 387 | | prior authorization that it has granted to an insurer when the 254 |
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388 | 388 | | insurer changes products under the same health i nsurer. 255 |
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389 | 389 | | (21) A failure by a utilization review entity to comply 256 |
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390 | 390 | | with the deadlines and other requirements of this section will 257 |
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391 | 391 | | result in a health care service subject to review to be 258 |
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392 | 392 | | automatically deemed authorized by the utilization review 259 |
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393 | 393 | | entity. 260 |
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394 | 394 | | (22) The provisions of this section may not be waived by 261 |
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395 | 395 | | any policy, plan, or contract. Any policy, plan, or contractual 262 |
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396 | 396 | | arrangements or any actions taken in conflict with this section 263 |
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397 | 397 | | or that purport to waive any requirements of this section are 264 |
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398 | 398 | | void. 265 |
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399 | 399 | | Section 2. This act shall take effect July 1, 2023. 266 |
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