Illinois 2023-2024 Regular Session

Illinois Senate Bill SB0767 Compare Versions

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1-Public Act 103-0576
21 SB0767 EnrolledLRB103 03222 BMS 48228 b SB0767 Enrolled LRB103 03222 BMS 48228 b
32 SB0767 Enrolled LRB103 03222 BMS 48228 b
4-AN ACT concerning regulation.
5-Be it enacted by the People of the State of Illinois,
6-represented in the General Assembly:
7-Section 5. The Hearing Instrument Consumer Protection Act
8-is amended by changing Section 3, 4, 4.6, 5, 6, and 9 as
9-follows:
10-(225 ILCS 50/3) (from Ch. 111, par. 7403)
11-(Text of Section before amendment by P.A. 103-495)
12-(Section scheduled to be repealed on January 1, 2026)
13-Sec. 3. Definitions. As used in this Act, except as the
14-context requires otherwise:
15-"Department" means the Department of Public Health.
16-"Director" means the Director of the Department of Public
17-Health.
18-"License" means a license issued by the State under this
19-Act to a hearing instrument dispenser.
20-"Licensed audiologist" means a person licensed as an
21-audiologist under the Illinois Speech-Language Pathology and
22-Audiology Practice Act.
23-"National Board Certified Hearing Instrument Specialist"
24-means a person who has had at least 2 years in practice as a
25-licensed hearing instrument dispenser and has been certified
26-after qualification by examination by the National Board for
3+1 AN ACT concerning regulation.
4+2 Be it enacted by the People of the State of Illinois,
5+3 represented in the General Assembly:
6+4 Section 5. The Hearing Instrument Consumer Protection Act
7+5 is amended by changing Section 3, 4, 4.6, 5, 6, and 9 as
8+6 follows:
9+7 (225 ILCS 50/3) (from Ch. 111, par. 7403)
10+8 (Text of Section before amendment by P.A. 103-495)
11+9 (Section scheduled to be repealed on January 1, 2026)
12+10 Sec. 3. Definitions. As used in this Act, except as the
13+11 context requires otherwise:
14+12 "Department" means the Department of Public Health.
15+13 "Director" means the Director of the Department of Public
16+14 Health.
17+15 "License" means a license issued by the State under this
18+16 Act to a hearing instrument dispenser.
19+17 "Licensed audiologist" means a person licensed as an
20+18 audiologist under the Illinois Speech-Language Pathology and
21+19 Audiology Practice Act.
22+20 "National Board Certified Hearing Instrument Specialist"
23+21 means a person who has had at least 2 years in practice as a
24+22 licensed hearing instrument dispenser and has been certified
25+23 after qualification by examination by the National Board for
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33-Certification in Hearing Instruments Sciences.
34-"Licensed physician" or "physician" means a physician
35-licensed in Illinois to practice medicine in all of its
36-branches pursuant to the Medical Practice Act of 1987.
37-"Trainee" means a person who is licensed to perform the
38-functions of a hearing instrument dispenser in accordance with
39-the Department rules and only under the direct supervision of
40-a hearing instrument dispenser or audiologist who is licensed
41-in the State.
42-"Board" means the Hearing Instrument Consumer Protection
43-Board.
44-"Hearing instrument" or "hearing aid" means any wearable
45-instrument or device designed for or offered for the purpose
46-of aiding or compensating for impaired human hearing and that
47-can provide more than 15 dB full on gain via a 2cc coupler at
48-any single frequency from 200 through 6000 cycles per second,
49-and any parts, attachments, or accessories, including ear
50-molds. "Hearing instrument" or "hearing aid" do not include
51-batteries, cords, or group auditory training devices and any
52-instrument or device used by a public utility in providing
53-telephone or other communication services are excluded.
54-"Practice of fitting, dispensing, or servicing of hearing
55-instruments" means the measurement of human hearing with an
56-audiometer, calibrated to the current American National
57-Standard Institute standards, for the purpose of making
58-selections, recommendations, adaptions, services, or sales of
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34+1 Certification in Hearing Instruments Sciences.
35+2 "Licensed physician" or "physician" means a physician
36+3 licensed in Illinois to practice medicine in all of its
37+4 branches pursuant to the Medical Practice Act of 1987.
38+5 "Trainee" means a person who is licensed to perform the
39+6 functions of a hearing instrument dispenser in accordance with
40+7 the Department rules and only under the direct supervision of
41+8 a hearing instrument dispenser or audiologist who is licensed
42+9 in the State.
43+10 "Board" means the Hearing Instrument Consumer Protection
44+11 Board.
45+12 "Hearing instrument" or "hearing aid" means any wearable
46+13 instrument or device designed for or offered for the purpose
47+14 of aiding or compensating for impaired human hearing and that
48+15 can provide more than 15 dB full on gain via a 2cc coupler at
49+16 any single frequency from 200 through 6000 cycles per second,
50+17 and any parts, attachments, or accessories, including ear
51+18 molds. "Hearing instrument" or "hearing aid" do not include
52+19 batteries, cords, or group auditory training devices and any
53+20 instrument or device used by a public utility in providing
54+21 telephone or other communication services are excluded.
55+22 "Practice of fitting, dispensing, or servicing of hearing
56+23 instruments" means the measurement of human hearing with an
57+24 audiometer, calibrated to the current American National
58+25 Standard Institute standards, for the purpose of making
59+26 selections, recommendations, adaptions, services, or sales of
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61-hearing instruments including the making of earmolds as a part
62-of the hearing instrument.
63-"Sell" or "sale" means any transfer of title or of the
64-right to use by lease, bailment, or any other contract,
65-excluding wholesale transactions with distributors or dealers.
66-"Hearing instrument dispenser" means a person who is a
67-hearing care professional that engages in the selling,
68-practice of fitting, selecting, recommending, dispensing, or
69-servicing of hearing instruments or the testing for means of
70-hearing instrument selection or who advertises or displays a
71-sign or represents himself or herself as a person who
72-practices the testing, fitting, selecting, servicing,
73-dispensing, or selling of hearing instruments.
74-"Fund" means the Hearing Instrument Dispenser Examining
75-and Disciplinary Fund.
76-"Hearing care professional" means a person who is a
77-licensed audiologist, a licensed hearing instrument dispenser,
78-or a licensed physician.
79-(Source: P.A. 98-362, eff. 8-16-13; 98-827, eff. 1-1-15.)
80-(Text of Section after amendment by P.A. 103-495)
81-(Section scheduled to be repealed on January 1, 2026)
82-Sec. 3. Definitions. As used in this Act, except as the
83-context requires otherwise:
84-"Department" means the Department of Public Health.
85-"Director" means the Director of the Department of Public
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88-Health.
89-"Direct supervision" means the final approval given by the
90-licensed hearing instrument professional to all work performed
91-by the person under supervision and that the licensed hearing
92-instrument professional is physically present in the facility
93-any time the person under supervision has contact with a
94-client. "Direct supervision" does not mean that the licensed
95-hearing instrument professional is in the same room when the
96-person under supervision has contact with the client.
97-"Federal Trade Commission" means the United States federal
98-agency which regulates business practices and commerce.
99-"Food and Drug Administration" means the United States
100-federal agency which regulates hearing instruments or hearing
101-aids as medical devices.
102-"License" means a license issued by the State under this
103-Act to a hearing instrument dispenser.
104-"Licensed audiologist" means a person licensed as an
105-audiologist under the Illinois Speech-Language Pathology and
106-Audiology Practice Act and who can prescribe hearing aids in
107-accordance with this Act.
108-"National Board Certified Hearing Instrument Specialist"
109-means a person who has had at least 2 years in practice as a
110-licensed hearing instrument dispenser and has been certified
111-after qualification by examination by the National Board for
112-Certification in Hearing Instruments Sciences.
113-"Licensed physician" or "physician" means a physician
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116-licensed in Illinois to practice medicine in all of its
117-branches pursuant to the Medical Practice Act of 1987.
118-"Trainee" means a person who is licensed to perform the
119-functions of a hearing instrument dispenser or audiologist in
120-accordance with the Department rules and only under the direct
121-supervision of a hearing instrument dispenser or audiologist
122-who is licensed in the State.
123-"Board" means the Hearing Instrument Consumer Protection
124-Board.
125-"Hearing instrument" or "hearing aid" means any instrument
126-or device, including an instrument or device dispensed
127-pursuant to a prescription, that is designed, intended, or
128-offered for the purpose of improving a person's hearing and
129-any parts, attachments, or accessories, including earmolds.
130-"Hearing instrument" or "hearing aid" does not include
131-batteries, cords, and individual or group auditory training
132-devices and any instrument or device used by a public utility
133-in providing telephone or other communication services.
134-"Involvement of a licensed hearing professional person"
135-refers to the supervision supervisor, prescription or other
136-order, involvement, or interaction by a licensed hearing
137-instrument professional.
138-"Practice of prescribing, fitting, dispensing, or
139-servicing of prescription hearing aids" means the measurement
140-of human hearing with an audiometer, calibrated to the current
141-American National Standard Institute standards, for the
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70+1 hearing instruments including the making of earmolds as a part
71+2 of the hearing instrument.
72+3 "Sell" or "sale" means any transfer of title or of the
73+4 right to use by lease, bailment, or any other contract,
74+5 excluding wholesale transactions with distributors or dealers.
75+6 "Hearing instrument dispenser" means a person who is a
76+7 hearing care professional that engages in the selling,
77+8 practice of fitting, selecting, recommending, dispensing, or
78+9 servicing of hearing instruments or the testing for means of
79+10 hearing instrument selection or who advertises or displays a
80+11 sign or represents himself or herself as a person who
81+12 practices the testing, fitting, selecting, servicing,
82+13 dispensing, or selling of hearing instruments.
83+14 "Fund" means the Hearing Instrument Dispenser Examining
84+15 and Disciplinary Fund.
85+16 "Hearing care professional" means a person who is a
86+17 licensed audiologist, a licensed hearing instrument dispenser,
87+18 or a licensed physician.
88+19 (Source: P.A. 98-362, eff. 8-16-13; 98-827, eff. 1-1-15.)
89+20 (Text of Section after amendment by P.A. 103-495)
90+21 (Section scheduled to be repealed on January 1, 2026)
91+22 Sec. 3. Definitions. As used in this Act, except as the
92+23 context requires otherwise:
93+24 "Department" means the Department of Public Health.
94+25 "Director" means the Director of the Department of Public
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144-purpose of prescribing hearing aids and making selections,
145-recommendations, adaptions, services, or sales of hearing aids
146-including the making of earmolds as a part of the hearing aid.
147-"Sell" or "sale" means any transfer of title or of the
148-right to use by lease, bailment, or any other contract,
149-excluding wholesale transactions with distributors or dealers.
150-"Hearing instrument dispenser" means a person who is a
151-hearing instrument professional that engages in the selling,
152-practice of fitting, selecting, recommending, dispensing,
153-prescribing, or servicing of prescription hearing aids or the
154-testing for means of hearing aid selection or who advertises
155-or displays a sign or represents himself or herself as a person
156-who practices the testing, fitting, selecting, servicing,
157-dispensing, prescribing, or selling of prescription hearing
158-aids.
159-"Fund" means the Hearing Instrument Dispenser Examining
160-and Disciplinary Fund.
161-"Hearing instrument professional" means a person who is a
162-licensed audiologist, a licensed hearing instrument dispenser,
163-or a licensed physician.
164-"Over-the-counter hearing aid" means any instrument or
165-device that:
166-(1) uses the same fundamental scientific technology as
167-air conduction hearing aids, as defined in 21 CFR
168-874.3300, or wireless air conduction hearing aids, as
169-defined in 21 CFR 874.3305;
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172-(2) is intended to be used by adults age 18 and older
173-to compensate for perceived mild to moderate hearing
174-impairment;
175-(3) through tools, tests, or software, allows the user
176-to control the over-the-counter hearing aid and customize
177-it to the user's hearing needs;
178-(4) may use wireless technology or include tests for
179-self-assessment of hearing loss; and
180-(5) is available over-the-counter, without the
181-supervision, prescription, or other order, involvement, or
182-intervention of a licensed person, to consumers through
183-in-person transactions, by mail, or online.
184-"Over-the-counter hearing aid" does not include batteries,
185-cords, and individual or group auditory training devices or
186-any instrument or device used by a public utility in providing
187-telephone or other communication services.
188-"Personal sound amplification product" means an
189-amplification device, as defined by the Food and Drug
190-Administration or the Federal Trade Commission, that is not
191-labeled as a hearing aid and is not intended to treat hearing
192-loss.
193-"Prescribe" means an order for a prescription hearing aid
194-issued by a licensed hearing instrument professional.
195-"Prescription hearing aid" means any wearable instrument
196-or device designed, intended, or offered for the purpose of
197-improving a person's hearing that may only be obtained with
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200-the involvement of a licensed hearing instrument professional.
201-(Source: P.A. 103-495, eff. 1-1-24.)
202-(225 ILCS 50/4) (from Ch. 111, par. 7404)
203-(Text of Section before amendment by P.A. 103-495)
204-(Section scheduled to be repealed on January 1, 2026)
205-Sec. 4. Disclosure; waiver; complaints; insurance. The
206-hearing instrument dispenser shall give at no charge to every
207-person fitted and sold a hearing instrument the "User
208-Instructional Brochure", supplied by the hearing instrument
209-manufacturer containing information required by the U.S. Food
210-and Drug Administration.
211-Whenever a sale or service of one or more hearing
212-instrument involving $50 or more is made or contracted to be
213-made, whether under a single contract or under multiple
214-contracts, at the time of the transaction, the hearing
215-instrument dispenser shall furnish the consumer with a fully
216-completed receipt or contract pertaining to that transaction,
217-in substantially the same language as that used in the oral
218-presentation to the consumer. The receipt or contract provided
219-to the consumer shall contain the dispenser's name, license
220-number, business address, business phone number, and
221-signature; the name, address, and signature of the hearing
222-instrument consumer; and the name and signature of the
223-purchaser if the consumer and the purchaser are not the same;
224-the hearing instrument manufacturer's name, and the model and
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105+1 Health.
106+2 "Direct supervision" means the final approval given by the
107+3 licensed hearing instrument professional to all work performed
108+4 by the person under supervision and that the licensed hearing
109+5 instrument professional is physically present in the facility
110+6 any time the person under supervision has contact with a
111+7 client. "Direct supervision" does not mean that the licensed
112+8 hearing instrument professional is in the same room when the
113+9 person under supervision has contact with the client.
114+10 "Federal Trade Commission" means the United States federal
115+11 agency which regulates business practices and commerce.
116+12 "Food and Drug Administration" means the United States
117+13 federal agency which regulates hearing instruments or hearing
118+14 aids as medical devices.
119+15 "License" means a license issued by the State under this
120+16 Act to a hearing instrument dispenser.
121+17 "Licensed audiologist" means a person licensed as an
122+18 audiologist under the Illinois Speech-Language Pathology and
123+19 Audiology Practice Act and who can prescribe hearing aids in
124+20 accordance with this Act.
125+21 "National Board Certified Hearing Instrument Specialist"
126+22 means a person who has had at least 2 years in practice as a
127+23 licensed hearing instrument dispenser and has been certified
128+24 after qualification by examination by the National Board for
129+25 Certification in Hearing Instruments Sciences.
130+26 "Licensed physician" or "physician" means a physician
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226132
227-serial numbers; the date of purchase; and the charges required
228-to complete the terms of the sale fully and clearly stated.
229-When the hearing instrument is delivered to the consumer or
230-purchaser, the serial number shall be written on the original
231-receipt or contract and a copy shall be given to the consumer
232-or purchaser. If a used hearing instrument is sold, the
233-receipt and the container thereof shall be clearly marked as
234-"used" or "reconditioned", whichever is applicable, with terms
235-of guarantee, if any.
236-All hearing instruments offered for sale must be
237-accompanied by a 30-business day return privilege. The receipt
238-or contract provided to the consumer shall state that the
239-consumer has a right to return the hearing instrument for a
240-refund within 30 business days of the date of delivery. If a
241-nonrefundable dispensing fee or restocking fee, or both, will
242-be withheld from the consumer in event of return, the terms
243-must be clearly stated on the receipt or contract provided to
244-the consumer.
245-A hearing instrument dispenser shall not sell a hearing
246-instrument unless the prospective user has presented to the
247-hearing instrument dispenser a written statement, signed by a
248-licensed physician, which states that the patient's hearing
249-loss has been medically evaluated and the patient is
250-considered a candidate for a hearing instrument. The medical
251-evaluation must have taken place within the 6 months
252-immediately preceding the date of the sale of the hearing
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254134
255-instrument to the prospective hearing instrument user. If the
256-prospective hearing instrument user is 18 years of age or
257-older, the hearing instrument dispenser may afford the
258-prospective user an opportunity to waive the medical
259-evaluation required by this Section, provided that the hearing
260-instrument dispenser:
261-(i) Informs the prospective user that the exercise of
262-a waiver is not in the user's best health interest;
263-(ii) Does not in any way actively encourage the
264-prospective user to waive the medical evaluation; and
265-(iii) Affords the prospective user the option to sign
266-the following statement:
267-"I have been advised by .................(hearing
268-instrument dispenser's name) that the Food and Drug
269-Administration has determined that my best interest
270-would be served if I had a medical evaluation by a
271-licensed physician (preferably a physician who
272-specializes in diseases of the ear) before purchasing
273-a hearing instrument. I do not wish a medical
274-evaluation before purchasing a hearing instrument."
275-The hearing instrument dispenser or his or her employer
276-shall retain proof of the medical examination or the waiver
277-for at least 3 years from the date of the sale.
278-If the parent or guardian of any individual under the age
279-of 18 years is a member of any church or religious
280-denomination, whose tenets and practices include reliance upon
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283-spiritual means through prayer alone and objects to medical
284-treatment and so states in writing to the hearing instrument
285-dispenser, such individual shall undergo a hearing examination
286-as provided by this Section but no proof, ruling out any
287-medically treatable problem causing hearing loss, shall be
288-required.
289-All persons licensed under this Act shall have
290-conspicuously displayed in their business establishment a sign
291-indicating that formal complaints regarding hearing instrument
292-goods or services may be made to the Department. Such sign
293-shall give the address and telephone number of the Department.
294-All persons purchasing hearing instruments shall be provided
295-with a written statement indicating that formal complaints
296-regarding hearing instrument goods or services may be made to
297-the Department and disclosing the address and telephone number
298-of the Department.
299-Any person wishing to make a complaint, against a hearing
300-instrument dispenser under this Act, shall file it with the
301-Department within 3 years from the date of the action upon
302-which the complaint is based. The Department shall investigate
303-all such complaints.
304-All persons licensed under this Act shall maintain
305-liability insurance as set forth by rule and shall be
306-responsible for the annual calibration of all audiometers in
307-use by such persons. Such annual calibrations shall be in
308-conformance with the current standards set by American
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141+1 licensed in Illinois to practice medicine in all of its
142+2 branches pursuant to the Medical Practice Act of 1987.
143+3 "Trainee" means a person who is licensed to perform the
144+4 functions of a hearing instrument dispenser or audiologist in
145+5 accordance with the Department rules and only under the direct
146+6 supervision of a hearing instrument dispenser or audiologist
147+7 who is licensed in the State.
148+8 "Board" means the Hearing Instrument Consumer Protection
149+9 Board.
150+10 "Hearing instrument" or "hearing aid" means any instrument
151+11 or device, including an instrument or device dispensed
152+12 pursuant to a prescription, that is designed, intended, or
153+13 offered for the purpose of improving a person's hearing and
154+14 any parts, attachments, or accessories, including earmolds.
155+15 "Hearing instrument" or "hearing aid" does not include
156+16 batteries, cords, and individual or group auditory training
157+17 devices and any instrument or device used by a public utility
158+18 in providing telephone or other communication services.
159+19 "Involvement of a licensed hearing professional person"
160+20 refers to the supervision supervisor, prescription or other
161+21 order, involvement, or interaction by a licensed hearing
162+22 instrument professional.
163+23 "Practice of prescribing, fitting, dispensing, or
164+24 servicing of prescription hearing aids" means the measurement
165+25 of human hearing with an audiometer, calibrated to the current
166+26 American National Standard Institute standards, for the
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311-National Standard Institute.
312-(Source: P.A. 91-932, eff. 1-1-01.)
313-(Text of Section after amendment by P.A. 103-495)
314-(Section scheduled to be repealed on January 1, 2026)
315-Sec. 4. Disclosure; complaints; insurance. The hearing
316-instrument professional shall give at no charge to every
317-person fitted and sold a hearing aid the "User Instructional
318-Brochure", supplied by the hearing aid manufacturer containing
319-information required by the U.S. Food and Drug Administration.
320-All hearing instruments or hearing aids must be dispensed
321-or sold in accordance with Food and Drug Administration and
322-Federal Trade Commission regulations governing the dispensing
323-and sale of personal sound amplification products or hearing
324-aids.
325-A consumer who purchases an over-the-counter hearing aid
326-must be provided a sales receipt at the time of the
327-transaction.
328-Whenever a sale of one or more prescription hearing aids
329-involving $50 or more is made or contracted to be made, whether
330-under a single contract or under multiple contracts, at the
331-time of the transaction, the hearing instrument professional
332-shall furnish the consumer with a fully completed receipt or
333-contract pertaining to that transaction, in substantially the
334-same language as that used in the oral presentation to the
335-consumer. The receipt or contract provided to the consumer
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338-shall contain (i) the hearing instrument professional's name,
339-license number, business address, business phone number, and
340-signature; (ii) the name, address, and signature of the
341-hearing instrument consumer; (iii) the name and signature of
342-the purchaser if the consumer and the purchaser are not the
343-same person; (iv) the hearing aid manufacturer's name, and the
344-model and serial numbers; (v) the date of purchase; and (vi)
345-the charges required to complete the terms of the sale, which
346-must be fully and clearly stated. When the hearing aid is
347-delivered to the consumer or purchaser, the serial number
348-shall be written on the original receipt or contract and a copy
349-shall be given to the consumer or purchaser. If a used hearing
350-instrument is sold, the receipt and the container thereof
351-shall be clearly marked as "used" or "reconditioned",
352-whichever is applicable, with terms of guarantee, if any.
353-The hearing instrument professional or the professional's
354-employer shall retain proof of the medical examination for at
355-least 3 years from the date of the sale.
356-All hearing instruments offered for sale must be
357-accompanied by a 30-business day return privilege. The receipt
358-or contract provided to the consumer shall state that the
359-consumer has a right to return the hearing instrument for a
360-refund within 30 business days of the date of delivery. If a
361-nonrefundable dispensing fee or restocking fee, or both, will
362-be withheld from the consumer in event of return, the terms
363-must be clearly stated on the receipt or contract provided to
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366-the consumer. For purposes of this paragraph, "business day"
367-means any calendar day except Saturday, Sunday, or a federal
368-holiday.
369-If the parent or guardian of any individual age 17 or under
370-is a member of any church or religious denomination, whose
371-tenets and practices include reliance upon spiritual means
372-through prayer alone and objects to medical treatment and so
373-states in writing to the hearing instrument professional, such
374-individual shall undergo a hearing examination as provided by
375-this Section but no proof, ruling out any medically treatable
376-problem causing hearing loss, shall be required.
377-All persons licensed under this Act shall have
378-conspicuously displayed in their business establishment a sign
379-indicating that formal complaints regarding hearing aid goods
380-or services may be made to the Department. Such sign shall give
381-the address and telephone number of the Department. All
382-persons purchasing hearing aids shall be provided with a
383-written statement indicating that formal complaints regarding
384-hearing aid goods or services may be made to the Department and
385-disclosing the address and telephone number of the Department.
386-Any person wishing to make a complaint, against a hearing
387-instrument professional under this Act, shall file it with the
388-Department within 3 years from the date of the action upon
389-which the complaint is based. The Department shall investigate
390-all such complaints.
391-All persons licensed under this Act shall maintain
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177+1 purpose of prescribing hearing aids and making selections,
178+2 recommendations, adaptions, services, or sales of hearing aids
179+3 including the making of earmolds as a part of the hearing aid.
180+4 "Sell" or "sale" means any transfer of title or of the
181+5 right to use by lease, bailment, or any other contract,
182+6 excluding wholesale transactions with distributors or dealers.
183+7 "Hearing instrument dispenser" means a person who is a
184+8 hearing instrument professional that engages in the selling,
185+9 practice of fitting, selecting, recommending, dispensing,
186+10 prescribing, or servicing of prescription hearing aids or the
187+11 testing for means of hearing aid selection or who advertises
188+12 or displays a sign or represents himself or herself as a person
189+13 who practices the testing, fitting, selecting, servicing,
190+14 dispensing, prescribing, or selling of prescription hearing
191+15 aids.
192+16 "Fund" means the Hearing Instrument Dispenser Examining
193+17 and Disciplinary Fund.
194+18 "Hearing instrument professional" means a person who is a
195+19 licensed audiologist, a licensed hearing instrument dispenser,
196+20 or a licensed physician.
197+21 "Over-the-counter hearing aid" means any instrument or
198+22 device that:
199+23 (1) uses the same fundamental scientific technology as
200+24 air conduction hearing aids, as defined in 21 CFR
201+25 874.3300, or wireless air conduction hearing aids, as
202+26 defined in 21 CFR 874.3305;
392203
393204
394-liability insurance as set forth by rule and shall be
395-responsible for the annual calibration of all audiometers in
396-use by such persons. Such annual calibrations shall be in
397-conformance with the current standards set by American
398-National Standard Institute.
399-(Source: P.A. 103-495, eff. 1-1-24.)
400-(225 ILCS 50/4.6)
401-(This Section may contain text from a Public Act with a
402-delayed effective date)
403-(Section scheduled to be repealed on January 1, 2026)
404-Sec. 4.6. Prescription hearing aids for persons age 18 or
405-older.
406-(a) A hearing instrument professional may dispense a
407-hearing aid to a person age 18 or older in accordance with the
408-requirements of this Section.
409-(b) A person age 18 or older must be evaluated by a hearing
410-instrument professional in person or via telehealth before
411-receiving a prescription for a hearing aid. A person age 18 or
412-older may not waive evaluation by a hearing instrument
413-professional unless he or she is replacing a lost or stolen
414-hearing aid that is subject to warranty replacement.
415-(c) A hearing instrument professional shall not sell
416-prescription hearing aid to anyone age 18 or older if the
417-prospective user had a negative finding on the Consumer Ear
418-Disease Risk Assessment or a similar standardized assessment.
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420206
421-The prospective user who had a negative finding on the
422-Consumer Ear Disease Risk Assessment or similar standardized
423-assessment shall present to the hearing instrument
424-professional a written statement, signed by a licensed
425-physician, which states that the patient's hearing loss has
426-been medically evaluated and the patient is considered a
427-candidate for a prescription hearing aid. The medical
428-evaluation must have been performed within the 12 months
429-immediately preceding the date of the sale of the hearing aid
430-to the prospective hearing aid user.
431-(d) A hearing aid prescription for individuals age 18 or
432-older must include, at a minimum, the following information:
433-(1) name of the patient;
434-(2) date the prescription is issued;
435-(3) expiration date of the prescription, which may not
436-exceed one year from the date of issuance;
437-(4) name and license number of the prescribing hearing
438-instrument professional;
439-(5) results of the following assessments:
440-(A) hearing handicap inventory or similar
441-standardized, evidence-based tool;
442-(B) pure-tone air conduction audiometry;
443-(C) bone conduction testing or consumer ear
444-disease risk assessment or a similar standardized
445-evidence-based tool;
446-(D) recorded speech in quiet, as medically
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449-appropriate;
450-(E) recorded speech or digits in noise, as
451-medically medical appropriate;
452-(6) documentation of type and style of hearing aid;
453-and
454-(7) documentation of medical necessity of the
455-recommended features of a hearing aid.
456-(Source: P.A. 103-495, eff. 1-1-24.)
457-(225 ILCS 50/5) (from Ch. 111, par. 7405)
458-(Text of Section before amendment by P.A. 103-495)
459-(Section scheduled to be repealed on January 1, 2026)
460-Sec. 5. License required. No person shall engage in the
461-selling, practice of testing, fitting, selecting,
462-recommending, adapting, dispensing, or servicing hearing
463-instruments or display a sign, advertise, or represent oneself
464-as a person who practices the fitting or selling of hearing
465-instruments unless such person holds a current license issued
466-by the Department as provided in this Act. Such person shall be
467-known as a licensed hearing instrument dispenser. Individuals
468-licensed pursuant to the provisions of Section 8 of this Act
469-shall be deemed qualified to provide tests of human hearing
470-and hearing instrument evaluations for the purpose of
471-dispensing a hearing instrument for which any State agency may
472-contract. The license shall be conspicuously displayed in the
473-place of business. Duplicate licenses shall be issued by the
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213+1 (2) is intended to be used by adults age 18 and older
214+2 to compensate for perceived mild to moderate hearing
215+3 impairment;
216+4 (3) through tools, tests, or software, allows the user
217+5 to control the over-the-counter hearing aid and customize
218+6 it to the user's hearing needs;
219+7 (4) may use wireless technology or include tests for
220+8 self-assessment of hearing loss; and
221+9 (5) is available over-the-counter, without the
222+10 supervision, prescription, or other order, involvement, or
223+11 intervention of a licensed person, to consumers through
224+12 in-person transactions, by mail, or online.
225+13 "Over-the-counter hearing aid" does not include batteries,
226+14 cords, and individual or group auditory training devices or
227+15 any instrument or device used by a public utility in providing
228+16 telephone or other communication services.
229+17 "Personal sound amplification product" means an
230+18 amplification device, as defined by the Food and Drug
231+19 Administration or the Federal Trade Commission, that is not
232+20 labeled as a hearing aid and is not intended to treat hearing
233+21 loss.
234+22 "Prescribe" means an order for a prescription hearing aid
235+23 issued by a licensed hearing instrument professional.
236+24 "Prescription hearing aid" means any wearable instrument
237+25 or device designed, intended, or offered for the purpose of
238+26 improving a person's hearing that may only be obtained with
474239
475240
476-Department to licensees operating more than one office upon
477-the additional payment set forth in this Act. No hearing
478-instrument manufacturer may distribute, sell, or otherwise
479-provide hearing instruments to any unlicensed hearing care
480-professional for the purpose of selling hearing instruments to
481-the consumer.
482-Except for violations of the provisions of this Act, or
483-the rules promulgated under it, nothing in this Act shall
484-prohibit a corporation, partnership, trust, association, or
485-other entity from engaging in the business of testing,
486-fitting, servicing, selecting, dispensing, selling, or
487-offering for sale hearing instruments at retail without a
488-license, provided it employs only licensed individuals in the
489-direct testing, fitting, servicing, selecting, offering for
490-sale, or dispensing of such products. Each such corporation,
491-partnership, trust, association, or other entity shall file
492-with the Department, prior to doing business in this State and
493-by July 1 of each calendar year thereafter, on forms
494-prescribed by the Department, a list of all licensed hearing
495-instrument dispensers employed by it and a statement attesting
496-that it complies with this Act and the rules promulgated under
497-it and the regulations of the Federal Food and Drug
498-Administration and the Federal Trade Commission insofar as
499-they are applicable.
500-(Source: P.A. 99-204, eff. 7-30-15.)
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502242
503-(Text of Section after amendment by P.A. 103-495)
504-(Section scheduled to be repealed on January 1, 2026)
505-Sec. 5. License required. No person shall engage in the
506-selling, practice of testing, fitting, selecting,
507-recommending, adapting, dispensing, or servicing hearing aids
508-or display a sign, advertise, or represent oneself as a person
509-who practices the fitting or selling of hearing aids unless
510-such person holds a current license issued by the Department
511-as provided in this Act. Such person shall be known as a
512-licensed hearing instrument dispenser. Individuals licensed
513-pursuant to the provisions of Section 8 of this Act shall be
514-deemed qualified to provide tests of human hearing and hearing
515-aid evaluations for the purpose of dispensing a hearing aid
516-for which any State agency may contract. The license shall be
517-conspicuously displayed in the place of business. Duplicate
518-licenses shall be issued by the Department to licensees
519-operating more than one office upon the additional payment set
520-forth in this Act. No hearing aids manufacturer may
521-distribute, sell, or otherwise provide hearing aids to any
522-unlicensed hearing instrument professional for the purpose of
523-selling hearing aids to the consumer.
524-Except for violations of the provisions of this Act, or
525-the rules promulgated under it, nothing in this Act shall
526-prohibit a corporation, partnership, trust, association, or
527-other entity from engaging in the business of testing,
528-fitting, servicing, selecting, dispensing, selling, or
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529245
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531-offering for sale hearing aids aid at retail without a
532-license, provided it employs only licensed individuals in the
533-direct testing, fitting, servicing, selecting, offering for
534-sale, or dispensing of such products. Each such corporation,
535-partnership, trust, association, or other entity shall file
536-with the Department, prior to doing business in this State and
537-by July 1 of each calendar year thereafter, on forms
538-prescribed by the Department, a list of all licensed hearing
539-instrument dispensers employed by it and a statement attesting
540-that it complies with this Act and the rules promulgated under
541-it and the regulations of the Federal Food and Drug
542-Administration and the Federal Trade Commission insofar as
543-they are applicable.
544-(Source: P.A. 103-495, eff. 1-1-24.)
545-(225 ILCS 50/6) (from Ch. 111, par. 7406)
546-(Text of Section before amendment by P.A. 103-495)
547-(Section scheduled to be repealed on January 1, 2026)
548-Sec. 6. Mail order and Internet sales. Nothing in this Act
549-shall prohibit a corporation, partnership, trust, association,
550-or other organization, maintaining an established business
551-address, from engaging in the business of selling or offering
552-for sale hearing instruments at retail by mail or by Internet
553-to persons 18 years of age or older who have not been examined
554-by a licensed physician or tested by a licensed hearing
555-instrument dispenser provided that:
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249+1 the involvement of a licensed hearing instrument professional.
250+2 (Source: P.A. 103-495, eff. 1-1-24.)
251+3 (225 ILCS 50/4) (from Ch. 111, par. 7404)
252+4 (Text of Section before amendment by P.A. 103-495)
253+5 (Section scheduled to be repealed on January 1, 2026)
254+6 Sec. 4. Disclosure; waiver; complaints; insurance. The
255+7 hearing instrument dispenser shall give at no charge to every
256+8 person fitted and sold a hearing instrument the "User
257+9 Instructional Brochure", supplied by the hearing instrument
258+10 manufacturer containing information required by the U.S. Food
259+11 and Drug Administration.
260+12 Whenever a sale or service of one or more hearing
261+13 instrument involving $50 or more is made or contracted to be
262+14 made, whether under a single contract or under multiple
263+15 contracts, at the time of the transaction, the hearing
264+16 instrument dispenser shall furnish the consumer with a fully
265+17 completed receipt or contract pertaining to that transaction,
266+18 in substantially the same language as that used in the oral
267+19 presentation to the consumer. The receipt or contract provided
268+20 to the consumer shall contain the dispenser's name, license
269+21 number, business address, business phone number, and
270+22 signature; the name, address, and signature of the hearing
271+23 instrument consumer; and the name and signature of the
272+24 purchaser if the consumer and the purchaser are not the same;
273+25 the hearing instrument manufacturer's name, and the model and
556274
557275
558-(a) The organization is registered by the Department prior
559-to engaging in business in this State and has paid the fee set
560-forth in this Act.
561-(b) The organization files with the Department, prior to
562-registration and annually thereafter, a Disclosure Statement
563-containing the following:
564-(1) the name under which the organization is doing or
565-intends to do business and the name of any affiliated
566-company which the organization recommends or will
567-recommend to persons as a supplier of goods or services or
568-in connection with other business transactions of the
569-organization;
570-(2) the organization's principal business address and
571-the name and address of its agent in this State authorized
572-to receive service of process;
573-(3) the business form of the organization, whether
574-corporate, partnership, or otherwise and the state or
575-other sovereign power under which the organization is
576-organized;
577-(4) the names of the directors or persons performing
578-similar functions and names and addresses of the chief
579-executive officer, and the financial, accounting, sales,
580-and other principal executive officers, if the
581-organization is a corporation, association, or other
582-similar entity; of all general partners, if the
583-organization is a partnership; and of the owner, if the
584276
585277
586-organization is a sole proprietorship, together with a
587-statement of the business background during the past 5
588-years for each such person;
589-(5) a statement as to whether the organization or any
590-person identified in the disclosure statement:
591-(i) has during the 5 year period immediately
592-preceding the date of the disclosure statement been
593-convicted of a felony, pleaded nolo contendere to a
594-felony charge, or been held liable in a civil action by
595-final judgment, if such felony or civil action
596-involved fraud, embezzlement, or misappropriation of
597-property, and a description thereof; or
598-(ii) is subject to any currently effective
599-injunctive or restrictive order as a result of a
600-proceeding or pending action brought by any government
601-agency or department, and a description thereof; or
602-(iii) is a defendant in any pending criminal or
603-material civil action relating to fraud, embezzlement,
604-misappropriation of property or violations of the
605-antitrust or trade regulation laws of the United
606-States or any state, and a description thereof; or
607-(iv) has during the 5 year period immediately
608-preceding the date of the disclosure statement had
609-entered against such person or organization a final
610-judgment in any material civil proceeding, and a
611-description thereof; or
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614-(v) has during the 5 year period immediately
615-preceding the date of the disclosure statement been
616-adjudicated a bankrupt or reorganized due to
617-insolvency or was a principal executive officer or
618-general partner of any company that has been
619-adjudicated a bankrupt or reorganized due to
620-insolvency during such 5 year period, and a
621-description thereof;
622-(6) the length of time the organization and any
623-predecessor of the organization has conducted a business
624-dealing with hearing instrument goods or services;
625-(7) a financial statement of the organization as of
626-the close of the most recent fiscal year of the
627-organization. If the financial statement is filed later
628-than 120 days following the close of the fiscal year of the
629-organization it must be accompanied by a statement of the
630-organization of any material changes in the financial
631-condition of the organization;
632-(8) a general description of the business, including
633-without limitation a description of the goods, training
634-programs, supervision, advertising, promotion and other
635-services provided by the organization;
636-(9) a statement of any compensation or other benefit
637-given or promised to a public figure arising, in whole or
638-in part, from (i) the use of the public figure in the name
639-or symbol of the organization or (ii) the endorsement or
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284+1 serial numbers; the date of purchase; and the charges required
285+2 to complete the terms of the sale fully and clearly stated.
286+3 When the hearing instrument is delivered to the consumer or
287+4 purchaser, the serial number shall be written on the original
288+5 receipt or contract and a copy shall be given to the consumer
289+6 or purchaser. If a used hearing instrument is sold, the
290+7 receipt and the container thereof shall be clearly marked as
291+8 "used" or "reconditioned", whichever is applicable, with terms
292+9 of guarantee, if any.
293+10 All hearing instruments offered for sale must be
294+11 accompanied by a 30-business day return privilege. The receipt
295+12 or contract provided to the consumer shall state that the
296+13 consumer has a right to return the hearing instrument for a
297+14 refund within 30 business days of the date of delivery. If a
298+15 nonrefundable dispensing fee or restocking fee, or both, will
299+16 be withheld from the consumer in event of return, the terms
300+17 must be clearly stated on the receipt or contract provided to
301+18 the consumer.
302+19 A hearing instrument dispenser shall not sell a hearing
303+20 instrument unless the prospective user has presented to the
304+21 hearing instrument dispenser a written statement, signed by a
305+22 licensed physician, which states that the patient's hearing
306+23 loss has been medically evaluated and the patient is
307+24 considered a candidate for a hearing instrument. The medical
308+25 evaluation must have taken place within the 6 months
309+26 immediately preceding the date of the sale of the hearing
640310
641311
642-recommendation of the organization by the public figure in
643-advertisements;
644-(10) a statement setting forth such additional
645-information and such comments and explanations relative to
646-the information contained in the disclosure statement as
647-the organization may desire to present.
648-(b-5) If a device being sold does not meet the definition
649-of a hearing instrument or hearing device as stated in this
650-Act, the organization shall include a disclaimer in all
651-written or electronic promotions. The disclaimer shall include
652-the following language:
653-"This is not a hearing instrument or hearing aid as
654-defined in the Hearing Instrument Consumer Protection Act,
655-but a personal amplifier and not intended to replace a
656-properly fitted and calibrated hearing instrument.".
657-(c) The organization files with the Department prior to
658-registration and annually thereafter a statement that it
659-complies with the Act, the rules issued pursuant to it, and the
660-regulations of the Federal Food and Drug Administration and
661-the Federal Trade Commission insofar as they are applicable.
662-(d) The organization files with the Department at the time
663-of registration an irrevocable consent to service of process
664-authorizing the Department and any of its successors to be
665-served any notice, process, or pleading in any action or
666-proceeding against the organization arising out of or in
667-connection with any violation of this Act. Such service shall
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670-have the effect of conferring personal jurisdiction over such
671-organization in any court of competent jurisdiction.
672-(e) Before dispensing a hearing instrument to a resident
673-of this State, the organization informs the prospective users
674-that they need the following for proper fitting of a hearing
675-instrument:
676-(1) the results of an audiogram performed within the
677-past 6 months by a licensed audiologist or a licensed
678-hearing instrument dispenser; and
679-(2) an earmold impression obtained from the
680-prospective user and taken by a licensed hearing
681-instrument dispenser or licensed audiologist.
682-(f) The prospective user receives a medical evaluation or
683-the organization affords the prospective user an opportunity
684-to waive the medical evaluation requirement of Section 4 of
685-this Act and the testing requirement of subsection (z) of
686-Section 18, provided that the organization:
687-(1) informs the prospective user that the exercise of
688-the waiver is not in the user's best health interest;
689-(2) does not in any way actively encourage the
690-prospective user to waive the medical evaluation or test;
691-and
692-(3) affords the prospective user the option to sign
693-the following statement:
694-"I have been advised by .......... (hearing
695-instrument dispenser's name) that the Food and Drug
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698-Administration and the State of Illinois have
699-determined that my best interest would be served if I
700-had a medical evaluation by a licensed physician,
701-preferably a physician who specialized in diseases of
702-the ear, before purchasing a hearing instrument; or a
703-test by a licensed audiologist or licensed hearing
704-instrument dispenser utilizing established procedures
705-and instrumentation in the fitting of hearing
706-instruments. I do not wish either a medical evaluation
707-or test before purchasing a hearing instrument."
708-(g) Where a sale, lease, or rental of hearing instruments
709-is sold or contracted to be sold to a consumer by mail order,
710-the consumer may void the contract or sale by notifying the
711-seller within 45 business days following that day on which the
712-hearing instruments were mailed by the seller to the consumer
713-and by returning to the seller in its original condition any
714-hearing instrument delivered to the consumer under the
715-contract or sale. At the time the hearing instrument is
716-mailed, the seller shall furnish the consumer with a fully
717-completed receipt or copy of any contract pertaining to the
718-sale that contains a "Notice of Cancellation" informing the
719-consumer that he or she may cancel the sale at any time within
720-45 business days and disclosing the date of the mailing and the
721-name, address, and telephone number of the seller. In
722-immediate proximity to the space reserved in the contract for
723-the signature of the consumer, or on the front page of the
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320+1 instrument to the prospective hearing instrument user. If the
321+2 prospective hearing instrument user is 18 years of age or
322+3 older, the hearing instrument dispenser may afford the
323+4 prospective user an opportunity to waive the medical
324+5 evaluation required by this Section, provided that the hearing
325+6 instrument dispenser:
326+7 (i) Informs the prospective user that the exercise of
327+8 a waiver is not in the user's best health interest;
328+9 (ii) Does not in any way actively encourage the
329+10 prospective user to waive the medical evaluation; and
330+11 (iii) Affords the prospective user the option to sign
331+12 the following statement:
332+13 "I have been advised by .................(hearing
333+14 instrument dispenser's name) that the Food and Drug
334+15 Administration has determined that my best interest
335+16 would be served if I had a medical evaluation by a
336+17 licensed physician (preferably a physician who
337+18 specializes in diseases of the ear) before purchasing
338+19 a hearing instrument. I do not wish a medical
339+20 evaluation before purchasing a hearing instrument."
340+21 The hearing instrument dispenser or his or her employer
341+22 shall retain proof of the medical examination or the waiver
342+23 for at least 3 years from the date of the sale.
343+24 If the parent or guardian of any individual under the age
344+25 of 18 years is a member of any church or religious
345+26 denomination, whose tenets and practices include reliance upon
724346
725347
726-receipt if a contract is not used, and in bold face type of a
727-minimum size of 10 points, there shall be a statement in
728-substantially the following form:
729-"You, the buyer, may cancel this transaction at any
730-time prior to midnight of the 45th business day after the
731-date of this transaction. See the attached notice of
732-cancellation form for an explanation of this right."
733-Attached to the receipt or contract shall be a completed
734-form in duplicate, captioned "NOTICE OF CANCELLATION" which
735-shall be easily detachable and which shall contain in at least
736-10 point bold face type the following information and
737-statements in the same language as that used in the contract:
738-"NOTICE OF CANCELLATION
739-enter date of transaction
740-.........................
741-(DATE)
742-YOU MAY CANCEL THIS TRANSACTION, WITHOUT ANY PENALTY OR
743-OBLIGATION, WITHIN 45 BUSINESS DAYS FROM THE ABOVE DATE.
744-IF YOU CANCEL, ANY PROPERTY TRADED IN, ANY PAYMENTS MADE
745-BY YOU UNDER THE CONTRACT OR SALE LESS ANY NONREFUNDABLE
746-RESTOCKING FEE, AND ANY NEGOTIABLE INSTRUMENT EXECUTED BY YOU
747-WILL BE RETURNED WITHIN 10 BUSINESS DAYS FOLLOWING RECEIPT BY
748-THE SELLER OF YOUR CANCELLATION NOTICE AND ALL MERCHANDISE
749-PERTAINING TO THIS TRANSACTION, AND ANY SECURITY INTEREST
750-ARISING OUT OF THE TRANSACTION WILL BE CANCELLED.
751-IF YOU CANCEL, YOU MUST RETURN TO THE SELLER, IN
752348
753349
754-SUBSTANTIALLY AS GOOD CONDITION AS WHEN RECEIVED, ANY GOODS
755-DELIVERED TO YOU UNDER THIS CONTRACT OR SALE.
756-TO CANCEL THIS TRANSACTION, MAIL OR DELIVER A SIGNED
757-AND DATED COPY OF THIS CANCELLATION NOTICE OR ANY OTHER
758-WRITTEN NOTICE, OR SEND A TELEGRAM, TO (name of seller),
759-AT (address of seller's place of business) AND (seller's
760-telephone number) NO LATER THAN MIDNIGHT OF
761-...........(date).
762-I HEREBY CANCEL THIS TRANSACTION.
763-(Date)............
764-..................
765-(Buyers Signature)"
766-The written "Notice of Cancellation" may be sent by the
767-consumer to the seller to cancel the contract. The 45-day
768-period does not commence until the consumer is furnished the
769-Notice of Cancellation and the address and phone number at
770-which such notice to the seller can be given.
771-If the conditions of this Section are met, the seller must
772-return to the consumer the amount of any payment made or
773-consideration given under the contract or for the merchandise
774-less a nonrefundable restocking fee.
775-It is an unlawful practice for a seller to: (1) hold a
776-consumer responsible for any liability or obligation under any
777-mail order transaction if the consumer claims not to have
778-received the merchandise unless the merchandise was sent by
779-certified mail or other delivery method by which the seller is
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782-provided with proof of delivery; (2) fail, before furnishing
783-copies of the "Notice of Cancellation" to the consumer, to
784-complete both copies by entering the name of the seller, the
785-address of the seller's place of business, the seller's
786-telephone number, the date of the mailing, and the date, not
787-earlier than the 45th business day following the date of the
788-mailing, by which the consumer may give notice of
789-cancellation; (3) include in any contract or receipt any
790-confession of judgment or any waiver of any of the rights to
791-which the consumer is entitled under this Section including
792-specifically his right to cancel the sale in accordance with
793-the provisions of this Section; (4) misrepresent in any manner
794-the consumer's right to cancel; (5) use any undue influence,
795-coercion, or any other wilful act or representation to
796-interfere with the consumer's exercise of his rights under
797-this Section; (6) fail or refuse to honor any valid notice of
798-cancellation and return of merchandise by a consumer and,
799-within 10 business days after the receipt of such notice and
800-merchandise pertaining to such transaction, to (i) refund
801-payments made under the contract or sale, (ii) return any
802-goods or property traded in, in substantially as good
803-condition as when received by the person, (iii) cancel and
804-return any negotiable instrument executed by the consumer in
805-connection with the contract or sale and take any action
806-necessary or appropriate to terminate promptly any security
807-interest created in the transaction; (7) negotiate, transfer,
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356+1 spiritual means through prayer alone and objects to medical
357+2 treatment and so states in writing to the hearing instrument
358+3 dispenser, such individual shall undergo a hearing examination
359+4 as provided by this Section but no proof, ruling out any
360+5 medically treatable problem causing hearing loss, shall be
361+6 required.
362+7 All persons licensed under this Act shall have
363+8 conspicuously displayed in their business establishment a sign
364+9 indicating that formal complaints regarding hearing instrument
365+10 goods or services may be made to the Department. Such sign
366+11 shall give the address and telephone number of the Department.
367+12 All persons purchasing hearing instruments shall be provided
368+13 with a written statement indicating that formal complaints
369+14 regarding hearing instrument goods or services may be made to
370+15 the Department and disclosing the address and telephone number
371+16 of the Department.
372+17 Any person wishing to make a complaint, against a hearing
373+18 instrument dispenser under this Act, shall file it with the
374+19 Department within 3 years from the date of the action upon
375+20 which the complaint is based. The Department shall investigate
376+21 all such complaints.
377+22 All persons licensed under this Act shall maintain
378+23 liability insurance as set forth by rule and shall be
379+24 responsible for the annual calibration of all audiometers in
380+25 use by such persons. Such annual calibrations shall be in
381+26 conformance with the current standards set by American
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810-sell, or assign any note or other evidence of indebtedness to a
811-finance company or other third party prior to the 50th
812-business day following the day of the mailing; or (8) fail to
813-provide the consumer of a hearing instrument with written
814-information stating the name, address, and telephone number of
815-the Department and informing the consumer that complaints
816-regarding hearing instrument goods or services may be made to
817-the Department.
818-(h) The organization employs only licensed hearing
819-instrument dispensers in the dispensing of hearing instruments
820-and files with the Department, by January 1 of each year, a
821-list of all licensed hearing instrument dispensers employed by
822-it.
823-(Source: P.A. 98-362, eff. 8-16-13; 98-827, eff. 1-1-15.)
824-(Text of Section after amendment by P.A. 103-495)
825-(Section scheduled to be repealed on January 1, 2026)
826-Sec. 6. Mail order and Internet sales. Nothing in this Act
827-shall prohibit a corporation, partnership, trust, association,
828-or other organization, maintaining an established business
829-address, from engaging in the business of selling or offering
830-for sale hearing aids at retail by mail or by Internet to
831-persons 18 years of age or older who have not been examined by
832-a licensed physician or tested by a licensed hearing
833-instrument professional provided that:
834-(a) The organization is registered by the Department prior
835384
836385
837-to engaging in business in this State and has paid the fee set
838-forth in this Act.
839-(b) The organization files with the Department, prior to
840-registration and annually thereafter, a Disclosure Statement
841-containing the following:
842-(1) the name under which the organization is doing or
843-intends to do business and the name of any affiliated
844-company which the organization recommends or will
845-recommend to persons as a supplier of goods or services or
846-in connection with other business transactions of the
847-organization;
848-(2) the organization's principal business address and
849-the name and address of its agent in this State authorized
850-to receive service of process;
851-(3) the business form of the organization, whether
852-corporate, partnership, or otherwise and the state or
853-other sovereign power under which the organization is
854-organized;
855-(4) the names of the directors or persons performing
856-similar functions and names and addresses of the chief
857-executive officer, and the financial, accounting, sales,
858-and other principal executive officers, if the
859-organization is a corporation, association, or other
860-similar entity; of all general partners, if the
861-organization is a partnership; and of the owner, if the
862-organization is a sole proprietorship, together with a
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865-statement of the business background during the past 5
866-years for each such person;
867-(5) a statement as to whether the organization or any
868-person identified in the disclosure statement:
869-(i) has during the 5-year period immediately
870-preceding the date of the disclosure statement been
871-convicted of a felony, pleaded nolo contendere to a
872-felony charge, or been held liable in a civil action by
873-final judgment, if such felony or civil action
874-involved fraud, embezzlement, or misappropriation of
875-property, and a description thereof; or
876-(ii) is subject to any currently effective
877-injunctive or restrictive order as a result of a
878-proceeding or pending action brought by any government
879-agency or department, and a description thereof; or
880-(iii) is a defendant in any pending criminal or
881-material civil action relating to fraud, embezzlement,
882-misappropriation of property or violations of the
883-antitrust or trade regulation laws of the United
884-States or any state, and a description thereof; or
885-(iv) has during the 5-year period immediately
886-preceding the date of the disclosure statement had
887-entered against such person or organization a final
888-judgment in any material civil proceeding, and a
889-description thereof; or
890-(v) has during the 5-year period immediately
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392+1 National Standard Institute.
393+2 (Source: P.A. 91-932, eff. 1-1-01.)
394+3 (Text of Section after amendment by P.A. 103-495)
395+4 (Section scheduled to be repealed on January 1, 2026)
396+5 Sec. 4. Disclosure; complaints; insurance. The hearing
397+6 instrument professional shall give at no charge to every
398+7 person fitted and sold a hearing aid the "User Instructional
399+8 Brochure", supplied by the hearing aid manufacturer containing
400+9 information required by the U.S. Food and Drug Administration.
401+10 All hearing instruments or hearing aids must be dispensed
402+11 or sold in accordance with Food and Drug Administration and
403+12 Federal Trade Commission regulations governing the dispensing
404+13 and sale of personal sound amplification products or hearing
405+14 aids.
406+15 A consumer who purchases an over-the-counter hearing aid
407+16 must be provided a sales receipt at the time of the
408+17 transaction.
409+18 Whenever a sale of one or more prescription hearing aids
410+19 involving $50 or more is made or contracted to be made, whether
411+20 under a single contract or under multiple contracts, at the
412+21 time of the transaction, the hearing instrument professional
413+22 shall furnish the consumer with a fully completed receipt or
414+23 contract pertaining to that transaction, in substantially the
415+24 same language as that used in the oral presentation to the
416+25 consumer. The receipt or contract provided to the consumer
891417
892418
893-preceding the date of the disclosure statement been
894-adjudicated a bankrupt or reorganized due to
895-insolvency or was a principal executive officer or
896-general partner of any company that has been
897-adjudicated a bankrupt or reorganized due to
898-insolvency during such 5-year period, and a
899-description thereof;
900-(6) the length of time the organization and any
901-predecessor of the organization has conducted a business
902-dealing with hearing aid goods or services;
903-(7) a financial statement of the organization as of
904-the close of the most recent fiscal year of the
905-organization. If the financial statement is filed later
906-than 120 days following the close of the fiscal year of the
907-organization it must be accompanied by a statement of the
908-organization of any material changes in the financial
909-condition of the organization;
910-(8) a general description of the business, including
911-without limitation a description of the goods, training
912-programs, supervision, advertising, promotion and other
913-services provided by the organization;
914-(9) a statement of any compensation or other benefit
915-given or promised to a public figure arising, in whole or
916-in part, from (i) the use of the public figure in the name
917-or symbol of the organization or (ii) the endorsement or
918-recommendation of the organization by the public figure in
919419
920420
921-advertisements;
922-(10) a statement setting forth such additional
923-information and such comments and explanations relative to
924-the information contained in the disclosure statement as
925-the organization may desire to present.
926-(b-5) If a device being sold does not meet the definition
927-of an over-the-counter hearing aid or a prescription hearing
928-aid, as stated in this Act, the organization shall include a
929-disclaimer in all written or electronic promotions. The
930-disclaimer shall include the following language:
931-"This is not a hearing instrument or hearing aid as
932-defined in the Hearing Instrument Consumer Protection Act,
933-but a personal sound amplification product and not
934-intended to replace a properly fitted and calibrated
935-hearing aid or treat hearing loss.".
936-(c) The organization files with the Department prior to
937-registration and annually thereafter a statement that it
938-complies with the Act, the rules issued pursuant to it, and the
939-regulations of the Federal Food and Drug Administration and
940-the Federal Trade Commission insofar as they are applicable.
941-(d) The organization files with the Department at the time
942-of registration an irrevocable consent to service of process
943-authorizing the Department and any of its successors to be
944-served any notice, process, or pleading in any action or
945-proceeding against the organization arising out of or in
946-connection with any violation of this Act. Such service shall
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949-have the effect of conferring personal jurisdiction over such
950-organization in any court of competent jurisdiction.
951-(e) Before dispensing a hearing aid by mail or over the
952-Internet to a resident of this State, the organization informs
953-(i) the parent or guardian of a person age 17 or younger that
954-he or she must obtain a prescription issued by a licensed
955-audiologist or licensed physician that meets the requirements
956-of Section 4.5 or (ii) a person age 18 or older that he or she
957-must obtain a prescription issued by a hearing instrument
958-professional that meets the requirements of Section 4.6.
959-(f) (Blank).:
960-(g) Where a sale, lease, or rental of prescription hearing
961-aids are sold or contracted to be sold to a consumer by mail
962-order or via the Internet, the consumer may void the contract
963-or sale by notifying the seller within 45 business days
964-following that day on which the hearing aids were mailed by the
965-seller to the consumer and by returning to the seller in its
966-original condition any hearing aids delivered to the consumer
967-under the contract or sale. At the time the hearing aid is
968-mailed, the seller shall furnish the consumer with a fully
969-completed receipt or copy of any contract pertaining to the
970-sale that contains a "Notice of Cancellation" informing the
971-consumer that he or she may cancel the sale at any time within
972-45 business days and disclosing the date of the mailing and the
973-name, address, and telephone number of the seller. In
974-immediate proximity to the space reserved in the contract for
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427+1 shall contain (i) the hearing instrument professional's name,
428+2 license number, business address, business phone number, and
429+3 signature; (ii) the name, address, and signature of the
430+4 hearing instrument consumer; (iii) the name and signature of
431+5 the purchaser if the consumer and the purchaser are not the
432+6 same person; (iv) the hearing aid manufacturer's name, and the
433+7 model and serial numbers; (v) the date of purchase; and (vi)
434+8 the charges required to complete the terms of the sale, which
435+9 must be fully and clearly stated. When the hearing aid is
436+10 delivered to the consumer or purchaser, the serial number
437+11 shall be written on the original receipt or contract and a copy
438+12 shall be given to the consumer or purchaser. If a used hearing
439+13 instrument is sold, the receipt and the container thereof
440+14 shall be clearly marked as "used" or "reconditioned",
441+15 whichever is applicable, with terms of guarantee, if any.
442+16 The hearing instrument professional or the professional's
443+17 employer shall retain proof of the medical examination for at
444+18 least 3 years from the date of the sale.
445+19 All hearing instruments offered for sale must be
446+20 accompanied by a 30-business day return privilege. The receipt
447+21 or contract provided to the consumer shall state that the
448+22 consumer has a right to return the hearing instrument for a
449+23 refund within 30 business days of the date of delivery. If a
450+24 nonrefundable dispensing fee or restocking fee, or both, will
451+25 be withheld from the consumer in event of return, the terms
452+26 must be clearly stated on the receipt or contract provided to
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976454
977-the signature of the consumer, or on the front page of the
978-receipt if a contract is not used, and in bold face type of a
979-minimum size of 10 points, there shall be a statement in
980-substantially the following form:
981-"You, the buyer, may cancel this transaction at any
982-time prior to midnight of the 45th business day after the
983-date of this transaction. See the attached notice of
984-cancellation form for an explanation of this right."
985-Attached to the receipt or contract shall be a completed
986-form in duplicate, captioned "NOTICE OF CANCELLATION" which
987-shall be easily detachable and which shall contain in at least
988-10 point bold face type the following information and
989-statements in the same language as that used in the contract:
990-"NOTICE OF CANCELLATION
991-enter date of transaction
992-.........................
993-(DATE)
994-YOU MAY CANCEL THIS TRANSACTION, WITHOUT ANY PENALTY OR
995-OBLIGATION, WITHIN 45 BUSINESS DAYS FROM THE ABOVE DATE.
996-IF YOU CANCEL, ANY PROPERTY TRADED IN, ANY PAYMENTS MADE
997-BY YOU UNDER THE CONTRACT OR SALE LESS ANY NONREFUNDABLE
998-RESTOCKING FEE, AND ANY NEGOTIABLE INSTRUMENT EXECUTED BY YOU
999-WILL BE RETURNED WITHIN 10 BUSINESS DAYS FOLLOWING RECEIPT BY
1000-THE SELLER OF YOUR CANCELLATION NOTICE AND ALL MERCHANDISE
1001-PERTAINING TO THIS TRANSACTION, AND ANY SECURITY INTEREST
1002-ARISING OUT OF THE TRANSACTION WILL BE CANCELLED.
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1005-IF YOU CANCEL, YOU MUST RETURN TO THE SELLER, IN
1006-SUBSTANTIALLY AS GOOD CONDITION AS WHEN RECEIVED, ANY GOODS
1007-DELIVERED TO YOU UNDER THIS CONTRACT OR SALE.
1008-TO CANCEL THIS TRANSACTION, MAIL OR DELIVER A SIGNED
1009-AND DATED COPY OF THIS CANCELLATION NOTICE OR ANY OTHER
1010-WRITTEN NOTICE, OR SEND A TELEGRAM, TO (name of seller),
1011-AT (address of seller's place of business) AND (seller's
1012-telephone number) NO LATER THAN MIDNIGHT OF
1013-...........(date).
1014-I HEREBY CANCEL THIS TRANSACTION.
1015-(Date)............
1016-..................
1017-(Buyers Signature)"
1018-The written "Notice of Cancellation" may be sent by the
1019-consumer to the seller to cancel the contract. The 45-day
1020-period does not commence until the consumer is furnished the
1021-Notice of Cancellation and the address and phone number at
1022-which such notice to the seller can be given.
1023-If the conditions of this Section are met, the seller must
1024-return to the consumer the amount of any payment made or
1025-consideration given under the contract or for the merchandise
1026-less a nonrefundable restocking fee.
1027-It is an unlawful practice for a seller to: (1) hold a
1028-consumer responsible for any liability or obligation under any
1029-mail order transaction if the consumer claims not to have
1030-received the merchandise unless the merchandise was sent by
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1033-certified mail or other delivery method by which the seller is
1034-provided with proof of delivery; (2) fail, before furnishing
1035-copies of the "Notice of Cancellation" to the consumer, to
1036-complete both copies by entering the name of the seller, the
1037-address of the seller's place of business, the seller's
1038-telephone number, the date of the mailing, and the date, not
1039-earlier than the 45th business day following the date of the
1040-mailing, by which the consumer may give notice of
1041-cancellation; (3) include in any contract or receipt any
1042-confession of judgment or any waiver of any of the rights to
1043-which the consumer is entitled under this Section including
1044-specifically his right to cancel the sale in accordance with
1045-the provisions of this Section; (4) misrepresent in any manner
1046-the consumer's right to cancel; (5) use any undue influence,
1047-coercion, or any other wilful act or representation to
1048-interfere with the consumer's exercise of his rights under
1049-this Section; (6) fail or refuse to honor any valid notice of
1050-cancellation and return of merchandise by a consumer and,
1051-within 10 business days after the receipt of such notice and
1052-merchandise pertaining to such transaction, to (i) refund
1053-payments made under the contract or sale, (ii) return any
1054-goods or property traded in, in substantially as good
1055-condition as when received by the person, (iii) cancel and
1056-return any negotiable instrument executed by the consumer in
1057-connection with the contract or sale and take any action
1058-necessary or appropriate to terminate promptly any security
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463+1 the consumer. For purposes of this paragraph, "business day"
464+2 means any calendar day except Saturday, Sunday, or a federal
465+3 holiday.
466+4 If the parent or guardian of any individual age 17 or under
467+5 is a member of any church or religious denomination, whose
468+6 tenets and practices include reliance upon spiritual means
469+7 through prayer alone and objects to medical treatment and so
470+8 states in writing to the hearing instrument professional, such
471+9 individual shall undergo a hearing examination as provided by
472+10 this Section but no proof, ruling out any medically treatable
473+11 problem causing hearing loss, shall be required.
474+12 All persons licensed under this Act shall have
475+13 conspicuously displayed in their business establishment a sign
476+14 indicating that formal complaints regarding hearing aid goods
477+15 or services may be made to the Department. Such sign shall give
478+16 the address and telephone number of the Department. All
479+17 persons purchasing hearing aids shall be provided with a
480+18 written statement indicating that formal complaints regarding
481+19 hearing aid goods or services may be made to the Department and
482+20 disclosing the address and telephone number of the Department.
483+21 Any person wishing to make a complaint, against a hearing
484+22 instrument professional under this Act, shall file it with the
485+23 Department within 3 years from the date of the action upon
486+24 which the complaint is based. The Department shall investigate
487+25 all such complaints.
488+26 All persons licensed under this Act shall maintain
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1060490
1061-interest created in the transaction; (7) negotiate, transfer,
1062-sell, or assign any note or other evidence of indebtedness to a
1063-finance company or other third party prior to the 50th
1064-business day following the day of the mailing; or (8) fail to
1065-provide the consumer of a hearing aid with written information
1066-stating the name, address, and telephone number of the
1067-Department and informing the consumer that complaints
1068-regarding hearing aid goods or services may be made to the
1069-Department.
1070-(h) The organization employs only licensed hearing
1071-instrument professionals in the dispensing of hearing aids and
1072-files with the Department, by January 1 of each year, a list of
1073-all licensed hearing instrument professionals employed by it.
1074-(Source: P.A. 103-495, eff. 1-1-24.)
1075-(225 ILCS 50/9) (from Ch. 111, par. 7409)
1076-(Text of Section before amendment by P.A. 103-495)
1077-(Section scheduled to be repealed on January 1, 2026)
1078-Sec. 9. Areas of examination. The examination required by
1079-Section 8 shall be set forth by rule and demonstrate the
1080-applicant's technical qualifications by:
1081-(a) Tests of knowledge in the following areas as they
1082-pertain to the testing, selecting, recommending, fitting,
1083-and selling of hearing instruments:
1084-(1) characteristics of sound;
1085-(2) the nature of the ear; and
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1087492
1088-(3) the function and maintenance of hearing
1089-instruments.
1090-(b) Practical tests of proficiency in techniques as
1091-they pertain to the fitting of hearing instruments shall
1092-be prescribed by the Department, set forth by rule, and
1093-include candidate qualifications in the following areas:
1094-(1) pure tone audiometry including air conduction
1095-testing and bone conduction testing;
1096-(2) live voice or recorded voice speech
1097-audiometry, including speech reception, threshold
1098-testing and speech discrimination testing;
1099-(3) masking;
1100-(4) proper selection and adaptation of a hearing
1101-instrument;
1102-(5) taking earmold impressions;
1103-(6) proper maintenance procedures; and
1104-(7) a general knowledge of the medical and
1105-physical contra-indications to the use and fitting of
1106-a hearing instrument.
1107-(c) Knowledge of the general medical and hearing
1108-rehabilitation facilities in the area being served.
1109-(d) Knowledge of the provisions of this Act and the
1110-rules promulgated hereunder.
1111-(Source: P.A. 96-683, eff. 1-1-10.)
1112-(Text of Section after amendment by P.A. 103-495)
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1115-(Section scheduled to be repealed on January 1, 2026)
1116-Sec. 9. Areas of examination. The examination required by
1117-Section 8 shall be set forth by rule and demonstrate the
1118-applicant's technical qualifications by:
1119-(a) Tests of knowledge in the following areas as they
1120-pertain to the testing, selecting, recommending, fitting,
1121-and selling of hearing aids:
1122-(1) characteristics of sound;
1123-(2) the nature of the ear; and
1124-(3) the function and maintenance of hearing aids.
1125-(b) Practical tests of proficiency in techniques as
1126-they pertain to the fitting of hearing aids shall be
1127-prescribed by the Department, set forth by rule, and
1128-include candidate qualifications in the following areas:
1129-(1) pure-tone pure tone audiometry including air
1130-conduction testing and bone conduction testing;
1131-(2) live voice or recorded voice speech
1132-audiometry, including speech reception, threshold
1133-testing and speech discrimination testing;
1134-(3) masking;
1135-(4) proper selection and adaptation of a hearing
1136-instrument;
1137-(5) taking earmold impressions;
1138-(6) proper maintenance procedures; and
1139-(7) a general knowledge of the medical and
1140-physical contra-indications to the use and fitting of
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499+1 liability insurance as set forth by rule and shall be
500+2 responsible for the annual calibration of all audiometers in
501+3 use by such persons. Such annual calibrations shall be in
502+4 conformance with the current standards set by American
503+5 National Standard Institute.
504+6 (Source: P.A. 103-495, eff. 1-1-24.)
505+7 (225 ILCS 50/4.6)
506+8 (This Section may contain text from a Public Act with a
507+9 delayed effective date)
508+10 (Section scheduled to be repealed on January 1, 2026)
509+11 Sec. 4.6. Prescription hearing aids for persons age 18 or
510+12 older.
511+13 (a) A hearing instrument professional may dispense a
512+14 hearing aid to a person age 18 or older in accordance with the
513+15 requirements of this Section.
514+16 (b) A person age 18 or older must be evaluated by a hearing
515+17 instrument professional in person or via telehealth before
516+18 receiving a prescription for a hearing aid. A person age 18 or
517+19 older may not waive evaluation by a hearing instrument
518+20 professional unless he or she is replacing a lost or stolen
519+21 hearing aid that is subject to warranty replacement.
520+22 (c) A hearing instrument professional shall not sell
521+23 prescription hearing aid to anyone age 18 or older if the
522+24 prospective user had a negative finding on the Consumer Ear
523+25 Disease Risk Assessment or a similar standardized assessment.
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1143-a hearing aid aids.
1144-(c) Knowledge of the general medical and hearing
1145-rehabilitation facilities in the area being served.
1146-(d) Knowledge of the provisions of this Act and the
1147-rules promulgated hereunder.
1148-(Source: P.A. 103-495, eff. 1-1-24.)
1149-Section 95. No acceleration or delay. Where this Act makes
1150-changes in a statute that is represented in this Act by text
1151-that is not yet or no longer in effect (for example, a Section
1152-represented by multiple versions), the use of that text does
1153-not accelerate or delay the taking effect of (i) the changes
1154-made by this Act or (ii) provisions derived from any other
1155-Public Act.
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534+1 The prospective user who had a negative finding on the
535+2 Consumer Ear Disease Risk Assessment or similar standardized
536+3 assessment shall present to the hearing instrument
537+4 professional a written statement, signed by a licensed
538+5 physician, which states that the patient's hearing loss has
539+6 been medically evaluated and the patient is considered a
540+7 candidate for a prescription hearing aid. The medical
541+8 evaluation must have been performed within the 12 months
542+9 immediately preceding the date of the sale of the hearing aid
543+10 to the prospective hearing aid user.
544+11 (d) A hearing aid prescription for individuals age 18 or
545+12 older must include, at a minimum, the following information:
546+13 (1) name of the patient;
547+14 (2) date the prescription is issued;
548+15 (3) expiration date of the prescription, which may not
549+16 exceed one year from the date of issuance;
550+17 (4) name and license number of the prescribing hearing
551+18 instrument professional;
552+19 (5) results of the following assessments:
553+20 (A) hearing handicap inventory or similar
554+21 standardized, evidence-based tool;
555+22 (B) pure-tone air conduction audiometry;
556+23 (C) bone conduction testing or consumer ear
557+24 disease risk assessment or a similar standardized
558+25 evidence-based tool;
559+26 (D) recorded speech in quiet, as medically
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570+1 appropriate;
571+2 (E) recorded speech or digits in noise, as
572+3 medically medical appropriate;
573+4 (6) documentation of type and style of hearing aid;
574+5 and
575+6 (7) documentation of medical necessity of the
576+7 recommended features of a hearing aid.
577+8 (Source: P.A. 103-495, eff. 1-1-24.)
578+9 (225 ILCS 50/5) (from Ch. 111, par. 7405)
579+10 (Text of Section before amendment by P.A. 103-495)
580+11 (Section scheduled to be repealed on January 1, 2026)
581+12 Sec. 5. License required. No person shall engage in the
582+13 selling, practice of testing, fitting, selecting,
583+14 recommending, adapting, dispensing, or servicing hearing
584+15 instruments or display a sign, advertise, or represent oneself
585+16 as a person who practices the fitting or selling of hearing
586+17 instruments unless such person holds a current license issued
587+18 by the Department as provided in this Act. Such person shall be
588+19 known as a licensed hearing instrument dispenser. Individuals
589+20 licensed pursuant to the provisions of Section 8 of this Act
590+21 shall be deemed qualified to provide tests of human hearing
591+22 and hearing instrument evaluations for the purpose of
592+23 dispensing a hearing instrument for which any State agency may
593+24 contract. The license shall be conspicuously displayed in the
594+25 place of business. Duplicate licenses shall be issued by the
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605+1 Department to licensees operating more than one office upon
606+2 the additional payment set forth in this Act. No hearing
607+3 instrument manufacturer may distribute, sell, or otherwise
608+4 provide hearing instruments to any unlicensed hearing care
609+5 professional for the purpose of selling hearing instruments to
610+6 the consumer.
611+7 Except for violations of the provisions of this Act, or
612+8 the rules promulgated under it, nothing in this Act shall
613+9 prohibit a corporation, partnership, trust, association, or
614+10 other entity from engaging in the business of testing,
615+11 fitting, servicing, selecting, dispensing, selling, or
616+12 offering for sale hearing instruments at retail without a
617+13 license, provided it employs only licensed individuals in the
618+14 direct testing, fitting, servicing, selecting, offering for
619+15 sale, or dispensing of such products. Each such corporation,
620+16 partnership, trust, association, or other entity shall file
621+17 with the Department, prior to doing business in this State and
622+18 by July 1 of each calendar year thereafter, on forms
623+19 prescribed by the Department, a list of all licensed hearing
624+20 instrument dispensers employed by it and a statement attesting
625+21 that it complies with this Act and the rules promulgated under
626+22 it and the regulations of the Federal Food and Drug
627+23 Administration and the Federal Trade Commission insofar as
628+24 they are applicable.
629+25 (Source: P.A. 99-204, eff. 7-30-15.)
630+
631+
632+
633+
634+
635+ SB0767 Enrolled - 18 - LRB103 03222 BMS 48228 b
636+
637+
638+SB0767 Enrolled- 19 -LRB103 03222 BMS 48228 b SB0767 Enrolled - 19 - LRB103 03222 BMS 48228 b
639+ SB0767 Enrolled - 19 - LRB103 03222 BMS 48228 b
640+1 (Text of Section after amendment by P.A. 103-495)
641+2 (Section scheduled to be repealed on January 1, 2026)
642+3 Sec. 5. License required. No person shall engage in the
643+4 selling, practice of testing, fitting, selecting,
644+5 recommending, adapting, dispensing, or servicing hearing aids
645+6 or display a sign, advertise, or represent oneself as a person
646+7 who practices the fitting or selling of hearing aids unless
647+8 such person holds a current license issued by the Department
648+9 as provided in this Act. Such person shall be known as a
649+10 licensed hearing instrument dispenser. Individuals licensed
650+11 pursuant to the provisions of Section 8 of this Act shall be
651+12 deemed qualified to provide tests of human hearing and hearing
652+13 aid evaluations for the purpose of dispensing a hearing aid
653+14 for which any State agency may contract. The license shall be
654+15 conspicuously displayed in the place of business. Duplicate
655+16 licenses shall be issued by the Department to licensees
656+17 operating more than one office upon the additional payment set
657+18 forth in this Act. No hearing aids manufacturer may
658+19 distribute, sell, or otherwise provide hearing aids to any
659+20 unlicensed hearing instrument professional for the purpose of
660+21 selling hearing aids to the consumer.
661+22 Except for violations of the provisions of this Act, or
662+23 the rules promulgated under it, nothing in this Act shall
663+24 prohibit a corporation, partnership, trust, association, or
664+25 other entity from engaging in the business of testing,
665+26 fitting, servicing, selecting, dispensing, selling, or
666+
667+
668+
669+
670+
671+ SB0767 Enrolled - 19 - LRB103 03222 BMS 48228 b
672+
673+
674+SB0767 Enrolled- 20 -LRB103 03222 BMS 48228 b SB0767 Enrolled - 20 - LRB103 03222 BMS 48228 b
675+ SB0767 Enrolled - 20 - LRB103 03222 BMS 48228 b
676+1 offering for sale hearing aids aid at retail without a
677+2 license, provided it employs only licensed individuals in the
678+3 direct testing, fitting, servicing, selecting, offering for
679+4 sale, or dispensing of such products. Each such corporation,
680+5 partnership, trust, association, or other entity shall file
681+6 with the Department, prior to doing business in this State and
682+7 by July 1 of each calendar year thereafter, on forms
683+8 prescribed by the Department, a list of all licensed hearing
684+9 instrument dispensers employed by it and a statement attesting
685+10 that it complies with this Act and the rules promulgated under
686+11 it and the regulations of the Federal Food and Drug
687+12 Administration and the Federal Trade Commission insofar as
688+13 they are applicable.
689+14 (Source: P.A. 103-495, eff. 1-1-24.)
690+15 (225 ILCS 50/6) (from Ch. 111, par. 7406)
691+16 (Text of Section before amendment by P.A. 103-495)
692+17 (Section scheduled to be repealed on January 1, 2026)
693+18 Sec. 6. Mail order and Internet sales. Nothing in this Act
694+19 shall prohibit a corporation, partnership, trust, association,
695+20 or other organization, maintaining an established business
696+21 address, from engaging in the business of selling or offering
697+22 for sale hearing instruments at retail by mail or by Internet
698+23 to persons 18 years of age or older who have not been examined
699+24 by a licensed physician or tested by a licensed hearing
700+25 instrument dispenser provided that:
701+
702+
703+
704+
705+
706+ SB0767 Enrolled - 20 - LRB103 03222 BMS 48228 b
707+
708+
709+SB0767 Enrolled- 21 -LRB103 03222 BMS 48228 b SB0767 Enrolled - 21 - LRB103 03222 BMS 48228 b
710+ SB0767 Enrolled - 21 - LRB103 03222 BMS 48228 b
711+1 (a) The organization is registered by the Department prior
712+2 to engaging in business in this State and has paid the fee set
713+3 forth in this Act.
714+4 (b) The organization files with the Department, prior to
715+5 registration and annually thereafter, a Disclosure Statement
716+6 containing the following:
717+7 (1) the name under which the organization is doing or
718+8 intends to do business and the name of any affiliated
719+9 company which the organization recommends or will
720+10 recommend to persons as a supplier of goods or services or
721+11 in connection with other business transactions of the
722+12 organization;
723+13 (2) the organization's principal business address and
724+14 the name and address of its agent in this State authorized
725+15 to receive service of process;
726+16 (3) the business form of the organization, whether
727+17 corporate, partnership, or otherwise and the state or
728+18 other sovereign power under which the organization is
729+19 organized;
730+20 (4) the names of the directors or persons performing
731+21 similar functions and names and addresses of the chief
732+22 executive officer, and the financial, accounting, sales,
733+23 and other principal executive officers, if the
734+24 organization is a corporation, association, or other
735+25 similar entity; of all general partners, if the
736+26 organization is a partnership; and of the owner, if the
737+
738+
739+
740+
741+
742+ SB0767 Enrolled - 21 - LRB103 03222 BMS 48228 b
743+
744+
745+SB0767 Enrolled- 22 -LRB103 03222 BMS 48228 b SB0767 Enrolled - 22 - LRB103 03222 BMS 48228 b
746+ SB0767 Enrolled - 22 - LRB103 03222 BMS 48228 b
747+1 organization is a sole proprietorship, together with a
748+2 statement of the business background during the past 5
749+3 years for each such person;
750+4 (5) a statement as to whether the organization or any
751+5 person identified in the disclosure statement:
752+6 (i) has during the 5 year period immediately
753+7 preceding the date of the disclosure statement been
754+8 convicted of a felony, pleaded nolo contendere to a
755+9 felony charge, or been held liable in a civil action by
756+10 final judgment, if such felony or civil action
757+11 involved fraud, embezzlement, or misappropriation of
758+12 property, and a description thereof; or
759+13 (ii) is subject to any currently effective
760+14 injunctive or restrictive order as a result of a
761+15 proceeding or pending action brought by any government
762+16 agency or department, and a description thereof; or
763+17 (iii) is a defendant in any pending criminal or
764+18 material civil action relating to fraud, embezzlement,
765+19 misappropriation of property or violations of the
766+20 antitrust or trade regulation laws of the United
767+21 States or any state, and a description thereof; or
768+22 (iv) has during the 5 year period immediately
769+23 preceding the date of the disclosure statement had
770+24 entered against such person or organization a final
771+25 judgment in any material civil proceeding, and a
772+26 description thereof; or
773+
774+
775+
776+
777+
778+ SB0767 Enrolled - 22 - LRB103 03222 BMS 48228 b
779+
780+
781+SB0767 Enrolled- 23 -LRB103 03222 BMS 48228 b SB0767 Enrolled - 23 - LRB103 03222 BMS 48228 b
782+ SB0767 Enrolled - 23 - LRB103 03222 BMS 48228 b
783+1 (v) has during the 5 year period immediately
784+2 preceding the date of the disclosure statement been
785+3 adjudicated a bankrupt or reorganized due to
786+4 insolvency or was a principal executive officer or
787+5 general partner of any company that has been
788+6 adjudicated a bankrupt or reorganized due to
789+7 insolvency during such 5 year period, and a
790+8 description thereof;
791+9 (6) the length of time the organization and any
792+10 predecessor of the organization has conducted a business
793+11 dealing with hearing instrument goods or services;
794+12 (7) a financial statement of the organization as of
795+13 the close of the most recent fiscal year of the
796+14 organization. If the financial statement is filed later
797+15 than 120 days following the close of the fiscal year of the
798+16 organization it must be accompanied by a statement of the
799+17 organization of any material changes in the financial
800+18 condition of the organization;
801+19 (8) a general description of the business, including
802+20 without limitation a description of the goods, training
803+21 programs, supervision, advertising, promotion and other
804+22 services provided by the organization;
805+23 (9) a statement of any compensation or other benefit
806+24 given or promised to a public figure arising, in whole or
807+25 in part, from (i) the use of the public figure in the name
808+26 or symbol of the organization or (ii) the endorsement or
809+
810+
811+
812+
813+
814+ SB0767 Enrolled - 23 - LRB103 03222 BMS 48228 b
815+
816+
817+SB0767 Enrolled- 24 -LRB103 03222 BMS 48228 b SB0767 Enrolled - 24 - LRB103 03222 BMS 48228 b
818+ SB0767 Enrolled - 24 - LRB103 03222 BMS 48228 b
819+1 recommendation of the organization by the public figure in
820+2 advertisements;
821+3 (10) a statement setting forth such additional
822+4 information and such comments and explanations relative to
823+5 the information contained in the disclosure statement as
824+6 the organization may desire to present.
825+7 (b-5) If a device being sold does not meet the definition
826+8 of a hearing instrument or hearing device as stated in this
827+9 Act, the organization shall include a disclaimer in all
828+10 written or electronic promotions. The disclaimer shall include
829+11 the following language:
830+12 "This is not a hearing instrument or hearing aid as
831+13 defined in the Hearing Instrument Consumer Protection Act,
832+14 but a personal amplifier and not intended to replace a
833+15 properly fitted and calibrated hearing instrument.".
834+16 (c) The organization files with the Department prior to
835+17 registration and annually thereafter a statement that it
836+18 complies with the Act, the rules issued pursuant to it, and the
837+19 regulations of the Federal Food and Drug Administration and
838+20 the Federal Trade Commission insofar as they are applicable.
839+21 (d) The organization files with the Department at the time
840+22 of registration an irrevocable consent to service of process
841+23 authorizing the Department and any of its successors to be
842+24 served any notice, process, or pleading in any action or
843+25 proceeding against the organization arising out of or in
844+26 connection with any violation of this Act. Such service shall
845+
846+
847+
848+
849+
850+ SB0767 Enrolled - 24 - LRB103 03222 BMS 48228 b
851+
852+
853+SB0767 Enrolled- 25 -LRB103 03222 BMS 48228 b SB0767 Enrolled - 25 - LRB103 03222 BMS 48228 b
854+ SB0767 Enrolled - 25 - LRB103 03222 BMS 48228 b
855+1 have the effect of conferring personal jurisdiction over such
856+2 organization in any court of competent jurisdiction.
857+3 (e) Before dispensing a hearing instrument to a resident
858+4 of this State, the organization informs the prospective users
859+5 that they need the following for proper fitting of a hearing
860+6 instrument:
861+7 (1) the results of an audiogram performed within the
862+8 past 6 months by a licensed audiologist or a licensed
863+9 hearing instrument dispenser; and
864+10 (2) an earmold impression obtained from the
865+11 prospective user and taken by a licensed hearing
866+12 instrument dispenser or licensed audiologist.
867+13 (f) The prospective user receives a medical evaluation or
868+14 the organization affords the prospective user an opportunity
869+15 to waive the medical evaluation requirement of Section 4 of
870+16 this Act and the testing requirement of subsection (z) of
871+17 Section 18, provided that the organization:
872+18 (1) informs the prospective user that the exercise of
873+19 the waiver is not in the user's best health interest;
874+20 (2) does not in any way actively encourage the
875+21 prospective user to waive the medical evaluation or test;
876+22 and
877+23 (3) affords the prospective user the option to sign
878+24 the following statement:
879+25 "I have been advised by .......... (hearing
880+26 instrument dispenser's name) that the Food and Drug
881+
882+
883+
884+
885+
886+ SB0767 Enrolled - 25 - LRB103 03222 BMS 48228 b
887+
888+
889+SB0767 Enrolled- 26 -LRB103 03222 BMS 48228 b SB0767 Enrolled - 26 - LRB103 03222 BMS 48228 b
890+ SB0767 Enrolled - 26 - LRB103 03222 BMS 48228 b
891+1 Administration and the State of Illinois have
892+2 determined that my best interest would be served if I
893+3 had a medical evaluation by a licensed physician,
894+4 preferably a physician who specialized in diseases of
895+5 the ear, before purchasing a hearing instrument; or a
896+6 test by a licensed audiologist or licensed hearing
897+7 instrument dispenser utilizing established procedures
898+8 and instrumentation in the fitting of hearing
899+9 instruments. I do not wish either a medical evaluation
900+10 or test before purchasing a hearing instrument."
901+11 (g) Where a sale, lease, or rental of hearing instruments
902+12 is sold or contracted to be sold to a consumer by mail order,
903+13 the consumer may void the contract or sale by notifying the
904+14 seller within 45 business days following that day on which the
905+15 hearing instruments were mailed by the seller to the consumer
906+16 and by returning to the seller in its original condition any
907+17 hearing instrument delivered to the consumer under the
908+18 contract or sale. At the time the hearing instrument is
909+19 mailed, the seller shall furnish the consumer with a fully
910+20 completed receipt or copy of any contract pertaining to the
911+21 sale that contains a "Notice of Cancellation" informing the
912+22 consumer that he or she may cancel the sale at any time within
913+23 45 business days and disclosing the date of the mailing and the
914+24 name, address, and telephone number of the seller. In
915+25 immediate proximity to the space reserved in the contract for
916+26 the signature of the consumer, or on the front page of the
917+
918+
919+
920+
921+
922+ SB0767 Enrolled - 26 - LRB103 03222 BMS 48228 b
923+
924+
925+SB0767 Enrolled- 27 -LRB103 03222 BMS 48228 b SB0767 Enrolled - 27 - LRB103 03222 BMS 48228 b
926+ SB0767 Enrolled - 27 - LRB103 03222 BMS 48228 b
927+1 receipt if a contract is not used, and in bold face type of a
928+2 minimum size of 10 points, there shall be a statement in
929+3 substantially the following form:
930+4 "You, the buyer, may cancel this transaction at any
931+5 time prior to midnight of the 45th business day after the
932+6 date of this transaction. See the attached notice of
933+7 cancellation form for an explanation of this right."
934+8 Attached to the receipt or contract shall be a completed
935+9 form in duplicate, captioned "NOTICE OF CANCELLATION" which
936+10 shall be easily detachable and which shall contain in at least
937+11 10 point bold face type the following information and
938+12 statements in the same language as that used in the contract:
939+13 "NOTICE OF CANCELLATION
940+14 enter date of transaction
941+15 .........................
942+16 (DATE)
943+17 YOU MAY CANCEL THIS TRANSACTION, WITHOUT ANY PENALTY OR
944+18 OBLIGATION, WITHIN 45 BUSINESS DAYS FROM THE ABOVE DATE.
945+19 IF YOU CANCEL, ANY PROPERTY TRADED IN, ANY PAYMENTS MADE
946+20 BY YOU UNDER THE CONTRACT OR SALE LESS ANY NONREFUNDABLE
947+21 RESTOCKING FEE, AND ANY NEGOTIABLE INSTRUMENT EXECUTED BY YOU
948+22 WILL BE RETURNED WITHIN 10 BUSINESS DAYS FOLLOWING RECEIPT BY
949+23 THE SELLER OF YOUR CANCELLATION NOTICE AND ALL MERCHANDISE
950+24 PERTAINING TO THIS TRANSACTION, AND ANY SECURITY INTEREST
951+25 ARISING OUT OF THE TRANSACTION WILL BE CANCELLED.
952+26 IF YOU CANCEL, YOU MUST RETURN TO THE SELLER, IN
953+
954+
955+
956+
957+
958+ SB0767 Enrolled - 27 - LRB103 03222 BMS 48228 b
959+
960+
961+SB0767 Enrolled- 28 -LRB103 03222 BMS 48228 b SB0767 Enrolled - 28 - LRB103 03222 BMS 48228 b
962+ SB0767 Enrolled - 28 - LRB103 03222 BMS 48228 b
963+1 SUBSTANTIALLY AS GOOD CONDITION AS WHEN RECEIVED, ANY GOODS
964+2 DELIVERED TO YOU UNDER THIS CONTRACT OR SALE.
965+3 TO CANCEL THIS TRANSACTION, MAIL OR DELIVER A SIGNED
966+4 AND DATED COPY OF THIS CANCELLATION NOTICE OR ANY OTHER
967+5 WRITTEN NOTICE, OR SEND A TELEGRAM, TO (name of seller),
968+6 AT (address of seller's place of business) AND (seller's
969+7 telephone number) NO LATER THAN MIDNIGHT OF
970+8 ...........(date).
971+9 I HEREBY CANCEL THIS TRANSACTION.
972+10 (Date)............
973+11 ..................
974+12 (Buyers Signature)"
975+13 The written "Notice of Cancellation" may be sent by the
976+14 consumer to the seller to cancel the contract. The 45-day
977+15 period does not commence until the consumer is furnished the
978+16 Notice of Cancellation and the address and phone number at
979+17 which such notice to the seller can be given.
980+18 If the conditions of this Section are met, the seller must
981+19 return to the consumer the amount of any payment made or
982+20 consideration given under the contract or for the merchandise
983+21 less a nonrefundable restocking fee.
984+22 It is an unlawful practice for a seller to: (1) hold a
985+23 consumer responsible for any liability or obligation under any
986+24 mail order transaction if the consumer claims not to have
987+25 received the merchandise unless the merchandise was sent by
988+26 certified mail or other delivery method by which the seller is
989+
990+
991+
992+
993+
994+ SB0767 Enrolled - 28 - LRB103 03222 BMS 48228 b
995+
996+
997+SB0767 Enrolled- 29 -LRB103 03222 BMS 48228 b SB0767 Enrolled - 29 - LRB103 03222 BMS 48228 b
998+ SB0767 Enrolled - 29 - LRB103 03222 BMS 48228 b
999+1 provided with proof of delivery; (2) fail, before furnishing
1000+2 copies of the "Notice of Cancellation" to the consumer, to
1001+3 complete both copies by entering the name of the seller, the
1002+4 address of the seller's place of business, the seller's
1003+5 telephone number, the date of the mailing, and the date, not
1004+6 earlier than the 45th business day following the date of the
1005+7 mailing, by which the consumer may give notice of
1006+8 cancellation; (3) include in any contract or receipt any
1007+9 confession of judgment or any waiver of any of the rights to
1008+10 which the consumer is entitled under this Section including
1009+11 specifically his right to cancel the sale in accordance with
1010+12 the provisions of this Section; (4) misrepresent in any manner
1011+13 the consumer's right to cancel; (5) use any undue influence,
1012+14 coercion, or any other wilful act or representation to
1013+15 interfere with the consumer's exercise of his rights under
1014+16 this Section; (6) fail or refuse to honor any valid notice of
1015+17 cancellation and return of merchandise by a consumer and,
1016+18 within 10 business days after the receipt of such notice and
1017+19 merchandise pertaining to such transaction, to (i) refund
1018+20 payments made under the contract or sale, (ii) return any
1019+21 goods or property traded in, in substantially as good
1020+22 condition as when received by the person, (iii) cancel and
1021+23 return any negotiable instrument executed by the consumer in
1022+24 connection with the contract or sale and take any action
1023+25 necessary or appropriate to terminate promptly any security
1024+26 interest created in the transaction; (7) negotiate, transfer,
1025+
1026+
1027+
1028+
1029+
1030+ SB0767 Enrolled - 29 - LRB103 03222 BMS 48228 b
1031+
1032+
1033+SB0767 Enrolled- 30 -LRB103 03222 BMS 48228 b SB0767 Enrolled - 30 - LRB103 03222 BMS 48228 b
1034+ SB0767 Enrolled - 30 - LRB103 03222 BMS 48228 b
1035+1 sell, or assign any note or other evidence of indebtedness to a
1036+2 finance company or other third party prior to the 50th
1037+3 business day following the day of the mailing; or (8) fail to
1038+4 provide the consumer of a hearing instrument with written
1039+5 information stating the name, address, and telephone number of
1040+6 the Department and informing the consumer that complaints
1041+7 regarding hearing instrument goods or services may be made to
1042+8 the Department.
1043+9 (h) The organization employs only licensed hearing
1044+10 instrument dispensers in the dispensing of hearing instruments
1045+11 and files with the Department, by January 1 of each year, a
1046+12 list of all licensed hearing instrument dispensers employed by
1047+13 it.
1048+14 (Source: P.A. 98-362, eff. 8-16-13; 98-827, eff. 1-1-15.)
1049+15 (Text of Section after amendment by P.A. 103-495)
1050+16 (Section scheduled to be repealed on January 1, 2026)
1051+17 Sec. 6. Mail order and Internet sales. Nothing in this Act
1052+18 shall prohibit a corporation, partnership, trust, association,
1053+19 or other organization, maintaining an established business
1054+20 address, from engaging in the business of selling or offering
1055+21 for sale hearing aids at retail by mail or by Internet to
1056+22 persons 18 years of age or older who have not been examined by
1057+23 a licensed physician or tested by a licensed hearing
1058+24 instrument professional provided that:
1059+25 (a) The organization is registered by the Department prior
1060+
1061+
1062+
1063+
1064+
1065+ SB0767 Enrolled - 30 - LRB103 03222 BMS 48228 b
1066+
1067+
1068+SB0767 Enrolled- 31 -LRB103 03222 BMS 48228 b SB0767 Enrolled - 31 - LRB103 03222 BMS 48228 b
1069+ SB0767 Enrolled - 31 - LRB103 03222 BMS 48228 b
1070+1 to engaging in business in this State and has paid the fee set
1071+2 forth in this Act.
1072+3 (b) The organization files with the Department, prior to
1073+4 registration and annually thereafter, a Disclosure Statement
1074+5 containing the following:
1075+6 (1) the name under which the organization is doing or
1076+7 intends to do business and the name of any affiliated
1077+8 company which the organization recommends or will
1078+9 recommend to persons as a supplier of goods or services or
1079+10 in connection with other business transactions of the
1080+11 organization;
1081+12 (2) the organization's principal business address and
1082+13 the name and address of its agent in this State authorized
1083+14 to receive service of process;
1084+15 (3) the business form of the organization, whether
1085+16 corporate, partnership, or otherwise and the state or
1086+17 other sovereign power under which the organization is
1087+18 organized;
1088+19 (4) the names of the directors or persons performing
1089+20 similar functions and names and addresses of the chief
1090+21 executive officer, and the financial, accounting, sales,
1091+22 and other principal executive officers, if the
1092+23 organization is a corporation, association, or other
1093+24 similar entity; of all general partners, if the
1094+25 organization is a partnership; and of the owner, if the
1095+26 organization is a sole proprietorship, together with a
1096+
1097+
1098+
1099+
1100+
1101+ SB0767 Enrolled - 31 - LRB103 03222 BMS 48228 b
1102+
1103+
1104+SB0767 Enrolled- 32 -LRB103 03222 BMS 48228 b SB0767 Enrolled - 32 - LRB103 03222 BMS 48228 b
1105+ SB0767 Enrolled - 32 - LRB103 03222 BMS 48228 b
1106+1 statement of the business background during the past 5
1107+2 years for each such person;
1108+3 (5) a statement as to whether the organization or any
1109+4 person identified in the disclosure statement:
1110+5 (i) has during the 5-year period immediately
1111+6 preceding the date of the disclosure statement been
1112+7 convicted of a felony, pleaded nolo contendere to a
1113+8 felony charge, or been held liable in a civil action by
1114+9 final judgment, if such felony or civil action
1115+10 involved fraud, embezzlement, or misappropriation of
1116+11 property, and a description thereof; or
1117+12 (ii) is subject to any currently effective
1118+13 injunctive or restrictive order as a result of a
1119+14 proceeding or pending action brought by any government
1120+15 agency or department, and a description thereof; or
1121+16 (iii) is a defendant in any pending criminal or
1122+17 material civil action relating to fraud, embezzlement,
1123+18 misappropriation of property or violations of the
1124+19 antitrust or trade regulation laws of the United
1125+20 States or any state, and a description thereof; or
1126+21 (iv) has during the 5-year period immediately
1127+22 preceding the date of the disclosure statement had
1128+23 entered against such person or organization a final
1129+24 judgment in any material civil proceeding, and a
1130+25 description thereof; or
1131+26 (v) has during the 5-year period immediately
1132+
1133+
1134+
1135+
1136+
1137+ SB0767 Enrolled - 32 - LRB103 03222 BMS 48228 b
1138+
1139+
1140+SB0767 Enrolled- 33 -LRB103 03222 BMS 48228 b SB0767 Enrolled - 33 - LRB103 03222 BMS 48228 b
1141+ SB0767 Enrolled - 33 - LRB103 03222 BMS 48228 b
1142+1 preceding the date of the disclosure statement been
1143+2 adjudicated a bankrupt or reorganized due to
1144+3 insolvency or was a principal executive officer or
1145+4 general partner of any company that has been
1146+5 adjudicated a bankrupt or reorganized due to
1147+6 insolvency during such 5-year period, and a
1148+7 description thereof;
1149+8 (6) the length of time the organization and any
1150+9 predecessor of the organization has conducted a business
1151+10 dealing with hearing aid goods or services;
1152+11 (7) a financial statement of the organization as of
1153+12 the close of the most recent fiscal year of the
1154+13 organization. If the financial statement is filed later
1155+14 than 120 days following the close of the fiscal year of the
1156+15 organization it must be accompanied by a statement of the
1157+16 organization of any material changes in the financial
1158+17 condition of the organization;
1159+18 (8) a general description of the business, including
1160+19 without limitation a description of the goods, training
1161+20 programs, supervision, advertising, promotion and other
1162+21 services provided by the organization;
1163+22 (9) a statement of any compensation or other benefit
1164+23 given or promised to a public figure arising, in whole or
1165+24 in part, from (i) the use of the public figure in the name
1166+25 or symbol of the organization or (ii) the endorsement or
1167+26 recommendation of the organization by the public figure in
1168+
1169+
1170+
1171+
1172+
1173+ SB0767 Enrolled - 33 - LRB103 03222 BMS 48228 b
1174+
1175+
1176+SB0767 Enrolled- 34 -LRB103 03222 BMS 48228 b SB0767 Enrolled - 34 - LRB103 03222 BMS 48228 b
1177+ SB0767 Enrolled - 34 - LRB103 03222 BMS 48228 b
1178+1 advertisements;
1179+2 (10) a statement setting forth such additional
1180+3 information and such comments and explanations relative to
1181+4 the information contained in the disclosure statement as
1182+5 the organization may desire to present.
1183+6 (b-5) If a device being sold does not meet the definition
1184+7 of an over-the-counter hearing aid or a prescription hearing
1185+8 aid, as stated in this Act, the organization shall include a
1186+9 disclaimer in all written or electronic promotions. The
1187+10 disclaimer shall include the following language:
1188+11 "This is not a hearing instrument or hearing aid as
1189+12 defined in the Hearing Instrument Consumer Protection Act,
1190+13 but a personal sound amplification product and not
1191+14 intended to replace a properly fitted and calibrated
1192+15 hearing aid or treat hearing loss.".
1193+16 (c) The organization files with the Department prior to
1194+17 registration and annually thereafter a statement that it
1195+18 complies with the Act, the rules issued pursuant to it, and the
1196+19 regulations of the Federal Food and Drug Administration and
1197+20 the Federal Trade Commission insofar as they are applicable.
1198+21 (d) The organization files with the Department at the time
1199+22 of registration an irrevocable consent to service of process
1200+23 authorizing the Department and any of its successors to be
1201+24 served any notice, process, or pleading in any action or
1202+25 proceeding against the organization arising out of or in
1203+26 connection with any violation of this Act. Such service shall
1204+
1205+
1206+
1207+
1208+
1209+ SB0767 Enrolled - 34 - LRB103 03222 BMS 48228 b
1210+
1211+
1212+SB0767 Enrolled- 35 -LRB103 03222 BMS 48228 b SB0767 Enrolled - 35 - LRB103 03222 BMS 48228 b
1213+ SB0767 Enrolled - 35 - LRB103 03222 BMS 48228 b
1214+1 have the effect of conferring personal jurisdiction over such
1215+2 organization in any court of competent jurisdiction.
1216+3 (e) Before dispensing a hearing aid by mail or over the
1217+4 Internet to a resident of this State, the organization informs
1218+5 (i) the parent or guardian of a person age 17 or younger that
1219+6 he or she must obtain a prescription issued by a licensed
1220+7 audiologist or licensed physician that meets the requirements
1221+8 of Section 4.5 or (ii) a person age 18 or older that he or she
1222+9 must obtain a prescription issued by a hearing instrument
1223+10 professional that meets the requirements of Section 4.6.
1224+11 (f) (Blank).:
1225+12 (g) Where a sale, lease, or rental of prescription hearing
1226+13 aids are sold or contracted to be sold to a consumer by mail
1227+14 order or via the Internet, the consumer may void the contract
1228+15 or sale by notifying the seller within 45 business days
1229+16 following that day on which the hearing aids were mailed by the
1230+17 seller to the consumer and by returning to the seller in its
1231+18 original condition any hearing aids delivered to the consumer
1232+19 under the contract or sale. At the time the hearing aid is
1233+20 mailed, the seller shall furnish the consumer with a fully
1234+21 completed receipt or copy of any contract pertaining to the
1235+22 sale that contains a "Notice of Cancellation" informing the
1236+23 consumer that he or she may cancel the sale at any time within
1237+24 45 business days and disclosing the date of the mailing and the
1238+25 name, address, and telephone number of the seller. In
1239+26 immediate proximity to the space reserved in the contract for
1240+
1241+
1242+
1243+
1244+
1245+ SB0767 Enrolled - 35 - LRB103 03222 BMS 48228 b
1246+
1247+
1248+SB0767 Enrolled- 36 -LRB103 03222 BMS 48228 b SB0767 Enrolled - 36 - LRB103 03222 BMS 48228 b
1249+ SB0767 Enrolled - 36 - LRB103 03222 BMS 48228 b
1250+1 the signature of the consumer, or on the front page of the
1251+2 receipt if a contract is not used, and in bold face type of a
1252+3 minimum size of 10 points, there shall be a statement in
1253+4 substantially the following form:
1254+5 "You, the buyer, may cancel this transaction at any
1255+6 time prior to midnight of the 45th business day after the
1256+7 date of this transaction. See the attached notice of
1257+8 cancellation form for an explanation of this right."
1258+9 Attached to the receipt or contract shall be a completed
1259+10 form in duplicate, captioned "NOTICE OF CANCELLATION" which
1260+11 shall be easily detachable and which shall contain in at least
1261+12 10 point bold face type the following information and
1262+13 statements in the same language as that used in the contract:
1263+14 "NOTICE OF CANCELLATION
1264+15 enter date of transaction
1265+16 .........................
1266+17 (DATE)
1267+18 YOU MAY CANCEL THIS TRANSACTION, WITHOUT ANY PENALTY OR
1268+19 OBLIGATION, WITHIN 45 BUSINESS DAYS FROM THE ABOVE DATE.
1269+20 IF YOU CANCEL, ANY PROPERTY TRADED IN, ANY PAYMENTS MADE
1270+21 BY YOU UNDER THE CONTRACT OR SALE LESS ANY NONREFUNDABLE
1271+22 RESTOCKING FEE, AND ANY NEGOTIABLE INSTRUMENT EXECUTED BY YOU
1272+23 WILL BE RETURNED WITHIN 10 BUSINESS DAYS FOLLOWING RECEIPT BY
1273+24 THE SELLER OF YOUR CANCELLATION NOTICE AND ALL MERCHANDISE
1274+25 PERTAINING TO THIS TRANSACTION, AND ANY SECURITY INTEREST
1275+26 ARISING OUT OF THE TRANSACTION WILL BE CANCELLED.
1276+
1277+
1278+
1279+
1280+
1281+ SB0767 Enrolled - 36 - LRB103 03222 BMS 48228 b
1282+
1283+
1284+SB0767 Enrolled- 37 -LRB103 03222 BMS 48228 b SB0767 Enrolled - 37 - LRB103 03222 BMS 48228 b
1285+ SB0767 Enrolled - 37 - LRB103 03222 BMS 48228 b
1286+1 IF YOU CANCEL, YOU MUST RETURN TO THE SELLER, IN
1287+2 SUBSTANTIALLY AS GOOD CONDITION AS WHEN RECEIVED, ANY GOODS
1288+3 DELIVERED TO YOU UNDER THIS CONTRACT OR SALE.
1289+4 TO CANCEL THIS TRANSACTION, MAIL OR DELIVER A SIGNED
1290+5 AND DATED COPY OF THIS CANCELLATION NOTICE OR ANY OTHER
1291+6 WRITTEN NOTICE, OR SEND A TELEGRAM, TO (name of seller),
1292+7 AT (address of seller's place of business) AND (seller's
1293+8 telephone number) NO LATER THAN MIDNIGHT OF
1294+9 ...........(date).
1295+10 I HEREBY CANCEL THIS TRANSACTION.
1296+11 (Date)............
1297+12 ..................
1298+13 (Buyers Signature)"
1299+14 The written "Notice of Cancellation" may be sent by the
1300+15 consumer to the seller to cancel the contract. The 45-day
1301+16 period does not commence until the consumer is furnished the
1302+17 Notice of Cancellation and the address and phone number at
1303+18 which such notice to the seller can be given.
1304+19 If the conditions of this Section are met, the seller must
1305+20 return to the consumer the amount of any payment made or
1306+21 consideration given under the contract or for the merchandise
1307+22 less a nonrefundable restocking fee.
1308+23 It is an unlawful practice for a seller to: (1) hold a
1309+24 consumer responsible for any liability or obligation under any
1310+25 mail order transaction if the consumer claims not to have
1311+26 received the merchandise unless the merchandise was sent by
1312+
1313+
1314+
1315+
1316+
1317+ SB0767 Enrolled - 37 - LRB103 03222 BMS 48228 b
1318+
1319+
1320+SB0767 Enrolled- 38 -LRB103 03222 BMS 48228 b SB0767 Enrolled - 38 - LRB103 03222 BMS 48228 b
1321+ SB0767 Enrolled - 38 - LRB103 03222 BMS 48228 b
1322+1 certified mail or other delivery method by which the seller is
1323+2 provided with proof of delivery; (2) fail, before furnishing
1324+3 copies of the "Notice of Cancellation" to the consumer, to
1325+4 complete both copies by entering the name of the seller, the
1326+5 address of the seller's place of business, the seller's
1327+6 telephone number, the date of the mailing, and the date, not
1328+7 earlier than the 45th business day following the date of the
1329+8 mailing, by which the consumer may give notice of
1330+9 cancellation; (3) include in any contract or receipt any
1331+10 confession of judgment or any waiver of any of the rights to
1332+11 which the consumer is entitled under this Section including
1333+12 specifically his right to cancel the sale in accordance with
1334+13 the provisions of this Section; (4) misrepresent in any manner
1335+14 the consumer's right to cancel; (5) use any undue influence,
1336+15 coercion, or any other wilful act or representation to
1337+16 interfere with the consumer's exercise of his rights under
1338+17 this Section; (6) fail or refuse to honor any valid notice of
1339+18 cancellation and return of merchandise by a consumer and,
1340+19 within 10 business days after the receipt of such notice and
1341+20 merchandise pertaining to such transaction, to (i) refund
1342+21 payments made under the contract or sale, (ii) return any
1343+22 goods or property traded in, in substantially as good
1344+23 condition as when received by the person, (iii) cancel and
1345+24 return any negotiable instrument executed by the consumer in
1346+25 connection with the contract or sale and take any action
1347+26 necessary or appropriate to terminate promptly any security
1348+
1349+
1350+
1351+
1352+
1353+ SB0767 Enrolled - 38 - LRB103 03222 BMS 48228 b
1354+
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1356+SB0767 Enrolled- 39 -LRB103 03222 BMS 48228 b SB0767 Enrolled - 39 - LRB103 03222 BMS 48228 b
1357+ SB0767 Enrolled - 39 - LRB103 03222 BMS 48228 b
1358+1 interest created in the transaction; (7) negotiate, transfer,
1359+2 sell, or assign any note or other evidence of indebtedness to a
1360+3 finance company or other third party prior to the 50th
1361+4 business day following the day of the mailing; or (8) fail to
1362+5 provide the consumer of a hearing aid with written information
1363+6 stating the name, address, and telephone number of the
1364+7 Department and informing the consumer that complaints
1365+8 regarding hearing aid goods or services may be made to the
1366+9 Department.
1367+10 (h) The organization employs only licensed hearing
1368+11 instrument professionals in the dispensing of hearing aids and
1369+12 files with the Department, by January 1 of each year, a list of
1370+13 all licensed hearing instrument professionals employed by it.
1371+14 (Source: P.A. 103-495, eff. 1-1-24.)
1372+15 (225 ILCS 50/9) (from Ch. 111, par. 7409)
1373+16 (Text of Section before amendment by P.A. 103-495)
1374+17 (Section scheduled to be repealed on January 1, 2026)
1375+18 Sec. 9. Areas of examination. The examination required by
1376+19 Section 8 shall be set forth by rule and demonstrate the
1377+20 applicant's technical qualifications by:
1378+21 (a) Tests of knowledge in the following areas as they
1379+22 pertain to the testing, selecting, recommending, fitting,
1380+23 and selling of hearing instruments:
1381+24 (1) characteristics of sound;
1382+25 (2) the nature of the ear; and
1383+
1384+
1385+
1386+
1387+
1388+ SB0767 Enrolled - 39 - LRB103 03222 BMS 48228 b
1389+
1390+
1391+SB0767 Enrolled- 40 -LRB103 03222 BMS 48228 b SB0767 Enrolled - 40 - LRB103 03222 BMS 48228 b
1392+ SB0767 Enrolled - 40 - LRB103 03222 BMS 48228 b
1393+1 (3) the function and maintenance of hearing
1394+2 instruments.
1395+3 (b) Practical tests of proficiency in techniques as
1396+4 they pertain to the fitting of hearing instruments shall
1397+5 be prescribed by the Department, set forth by rule, and
1398+6 include candidate qualifications in the following areas:
1399+7 (1) pure tone audiometry including air conduction
1400+8 testing and bone conduction testing;
1401+9 (2) live voice or recorded voice speech
1402+10 audiometry, including speech reception, threshold
1403+11 testing and speech discrimination testing;
1404+12 (3) masking;
1405+13 (4) proper selection and adaptation of a hearing
1406+14 instrument;
1407+15 (5) taking earmold impressions;
1408+16 (6) proper maintenance procedures; and
1409+17 (7) a general knowledge of the medical and
1410+18 physical contra-indications to the use and fitting of
1411+19 a hearing instrument.
1412+20 (c) Knowledge of the general medical and hearing
1413+21 rehabilitation facilities in the area being served.
1414+22 (d) Knowledge of the provisions of this Act and the
1415+23 rules promulgated hereunder.
1416+24 (Source: P.A. 96-683, eff. 1-1-10.)
1417+25 (Text of Section after amendment by P.A. 103-495)
1418+
1419+
1420+
1421+
1422+
1423+ SB0767 Enrolled - 40 - LRB103 03222 BMS 48228 b
1424+
1425+
1426+SB0767 Enrolled- 41 -LRB103 03222 BMS 48228 b SB0767 Enrolled - 41 - LRB103 03222 BMS 48228 b
1427+ SB0767 Enrolled - 41 - LRB103 03222 BMS 48228 b
1428+1 (Section scheduled to be repealed on January 1, 2026)
1429+2 Sec. 9. Areas of examination. The examination required by
1430+3 Section 8 shall be set forth by rule and demonstrate the
1431+4 applicant's technical qualifications by:
1432+5 (a) Tests of knowledge in the following areas as they
1433+6 pertain to the testing, selecting, recommending, fitting,
1434+7 and selling of hearing aids:
1435+8 (1) characteristics of sound;
1436+9 (2) the nature of the ear; and
1437+10 (3) the function and maintenance of hearing aids.
1438+11 (b) Practical tests of proficiency in techniques as
1439+12 they pertain to the fitting of hearing aids shall be
1440+13 prescribed by the Department, set forth by rule, and
1441+14 include candidate qualifications in the following areas:
1442+15 (1) pure-tone pure tone audiometry including air
1443+16 conduction testing and bone conduction testing;
1444+17 (2) live voice or recorded voice speech
1445+18 audiometry, including speech reception, threshold
1446+19 testing and speech discrimination testing;
1447+20 (3) masking;
1448+21 (4) proper selection and adaptation of a hearing
1449+22 instrument;
1450+23 (5) taking earmold impressions;
1451+24 (6) proper maintenance procedures; and
1452+25 (7) a general knowledge of the medical and
1453+26 physical contra-indications to the use and fitting of
1454+
1455+
1456+
1457+
1458+
1459+ SB0767 Enrolled - 41 - LRB103 03222 BMS 48228 b
1460+
1461+
1462+SB0767 Enrolled- 42 -LRB103 03222 BMS 48228 b SB0767 Enrolled - 42 - LRB103 03222 BMS 48228 b
1463+ SB0767 Enrolled - 42 - LRB103 03222 BMS 48228 b
1464+1 a hearing aid aids.
1465+2 (c) Knowledge of the general medical and hearing
1466+3 rehabilitation facilities in the area being served.
1467+4 (d) Knowledge of the provisions of this Act and the
1468+5 rules promulgated hereunder.
1469+6 (Source: P.A. 103-495, eff. 1-1-24.)
1470+7 Section 95. No acceleration or delay. Where this Act makes
1471+8 changes in a statute that is represented in this Act by text
1472+9 that is not yet or no longer in effect (for example, a Section
1473+10 represented by multiple versions), the use of that text does
1474+11 not accelerate or delay the taking effect of (i) the changes
1475+12 made by this Act or (ii) provisions derived from any other
1476+13 Public Act.
1477+
1478+
1479+
1480+
1481+
1482+ SB0767 Enrolled - 42 - LRB103 03222 BMS 48228 b