Illinois 2025-2026 Regular Session

Illinois House Bill HB3426 Compare Versions

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11 104TH GENERAL ASSEMBLY State of Illinois 2025 and 2026 HB3426 Introduced , by Rep. Brad Stephens SYNOPSIS AS INTRODUCED: 215 ILCS 5/154.6 from Ch. 73, par. 766.6215 ILCS 5/155 from Ch. 73, par. 767215 ILCS 5/397.1 from Ch. 73, par. 1009.1215 ILCS 5/1570215 ILCS 5/1575215 ILCS 5/1590 Amends the Illinois Insurance Code. Increases one of the fees allowed as part of the taxable costs in a specified action to $240,000 (instead of $60,000). Provides that it shall be unlawful for any company transacting insurance business in this State to pay a claim of an insured property owner for loss by fire or explosion to a structure located in this State where the amount recoverable for loss to the structure under a policy exceeds $100,000 (instead of $25,000), until the insurance company receives the required certificate. Sets forth provisions concerning adjustment and settlement of first party property insurance losses based on replacement cost. Requires the insurer to replace items with material of like kind and quality so as to conform to a reasonably uniform appearance, including interior and exterior covered losses, when a covered loss for real property requires the replacement of an item or items and the replacement item or items do not match adjacent items in quality, color, or size. Excludes expenses to be reimbursed to the public adjuster from the 10% cap on a public adjuster's salary, fee, commission, compensation, or consideration. Provides that the policies must be individually underwritten for personal, family, or household use. Provides that expenses to be reimbursed to the public adjuster are not limited to emergency mitigation expenses, and requires expenses to be reimbursed to the public adjuster regardless of whether the expense is covered by the applicable insurance policy. Includes the named insured's public adjuster and the named insured's attorney as designees. LRB104 10651 BAB 20728 b A BILL FOR 104TH GENERAL ASSEMBLY State of Illinois 2025 and 2026 HB3426 Introduced , by Rep. Brad Stephens SYNOPSIS AS INTRODUCED: 215 ILCS 5/154.6 from Ch. 73, par. 766.6215 ILCS 5/155 from Ch. 73, par. 767215 ILCS 5/397.1 from Ch. 73, par. 1009.1215 ILCS 5/1570215 ILCS 5/1575215 ILCS 5/1590 215 ILCS 5/154.6 from Ch. 73, par. 766.6 215 ILCS 5/155 from Ch. 73, par. 767 215 ILCS 5/397.1 from Ch. 73, par. 1009.1 215 ILCS 5/1570 215 ILCS 5/1575 215 ILCS 5/1590 Amends the Illinois Insurance Code. Increases one of the fees allowed as part of the taxable costs in a specified action to $240,000 (instead of $60,000). Provides that it shall be unlawful for any company transacting insurance business in this State to pay a claim of an insured property owner for loss by fire or explosion to a structure located in this State where the amount recoverable for loss to the structure under a policy exceeds $100,000 (instead of $25,000), until the insurance company receives the required certificate. Sets forth provisions concerning adjustment and settlement of first party property insurance losses based on replacement cost. Requires the insurer to replace items with material of like kind and quality so as to conform to a reasonably uniform appearance, including interior and exterior covered losses, when a covered loss for real property requires the replacement of an item or items and the replacement item or items do not match adjacent items in quality, color, or size. Excludes expenses to be reimbursed to the public adjuster from the 10% cap on a public adjuster's salary, fee, commission, compensation, or consideration. Provides that the policies must be individually underwritten for personal, family, or household use. Provides that expenses to be reimbursed to the public adjuster are not limited to emergency mitigation expenses, and requires expenses to be reimbursed to the public adjuster regardless of whether the expense is covered by the applicable insurance policy. Includes the named insured's public adjuster and the named insured's attorney as designees. LRB104 10651 BAB 20728 b LRB104 10651 BAB 20728 b A BILL FOR
22 104TH GENERAL ASSEMBLY State of Illinois 2025 and 2026 HB3426 Introduced , by Rep. Brad Stephens SYNOPSIS AS INTRODUCED:
33 215 ILCS 5/154.6 from Ch. 73, par. 766.6215 ILCS 5/155 from Ch. 73, par. 767215 ILCS 5/397.1 from Ch. 73, par. 1009.1215 ILCS 5/1570215 ILCS 5/1575215 ILCS 5/1590 215 ILCS 5/154.6 from Ch. 73, par. 766.6 215 ILCS 5/155 from Ch. 73, par. 767 215 ILCS 5/397.1 from Ch. 73, par. 1009.1 215 ILCS 5/1570 215 ILCS 5/1575 215 ILCS 5/1590
44 215 ILCS 5/154.6 from Ch. 73, par. 766.6
55 215 ILCS 5/155 from Ch. 73, par. 767
66 215 ILCS 5/397.1 from Ch. 73, par. 1009.1
77 215 ILCS 5/1570
88 215 ILCS 5/1575
99 215 ILCS 5/1590
1010 Amends the Illinois Insurance Code. Increases one of the fees allowed as part of the taxable costs in a specified action to $240,000 (instead of $60,000). Provides that it shall be unlawful for any company transacting insurance business in this State to pay a claim of an insured property owner for loss by fire or explosion to a structure located in this State where the amount recoverable for loss to the structure under a policy exceeds $100,000 (instead of $25,000), until the insurance company receives the required certificate. Sets forth provisions concerning adjustment and settlement of first party property insurance losses based on replacement cost. Requires the insurer to replace items with material of like kind and quality so as to conform to a reasonably uniform appearance, including interior and exterior covered losses, when a covered loss for real property requires the replacement of an item or items and the replacement item or items do not match adjacent items in quality, color, or size. Excludes expenses to be reimbursed to the public adjuster from the 10% cap on a public adjuster's salary, fee, commission, compensation, or consideration. Provides that the policies must be individually underwritten for personal, family, or household use. Provides that expenses to be reimbursed to the public adjuster are not limited to emergency mitigation expenses, and requires expenses to be reimbursed to the public adjuster regardless of whether the expense is covered by the applicable insurance policy. Includes the named insured's public adjuster and the named insured's attorney as designees.
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1616 1 AN ACT concerning regulation.
1717 2 Be it enacted by the People of the State of Illinois,
1818 3 represented in the General Assembly:
1919 4 Section 5. The Illinois Insurance Code is amended by
2020 5 changing Sections 154.6, 155, 397.1, 1570, 1575, and 1590 as
2121 6 follows:
2222 7 (215 ILCS 5/154.6) (from Ch. 73, par. 766.6)
2323 8 Sec. 154.6. Acts constituting improper claims practice.
2424 9 (a) Any of the following acts by a company, if committed
2525 10 without just cause and in violation of Section 154.5,
2626 11 constitutes an improper claims practice:
2727 12 (1) (a) Knowingly misrepresenting to claimants and
2828 13 insureds relevant facts or policy provisions relating to
2929 14 coverages at issue;
3030 15 (2) (b) Failing to acknowledge with reasonable
3131 16 promptness pertinent communications with respect to claims
3232 17 arising under its policies;
3333 18 (3) (c) Failing to adopt and implement reasonable
3434 19 standards for the prompt investigations and settlement of
3535 20 claims arising under its policies;
3636 21 (4) (d) Not attempting in good faith to effectuate
3737 22 prompt, fair and equitable settlement of claims submitted
3838 23 in which liability has become reasonably clear;
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4242 104TH GENERAL ASSEMBLY State of Illinois 2025 and 2026 HB3426 Introduced , by Rep. Brad Stephens SYNOPSIS AS INTRODUCED:
4343 215 ILCS 5/154.6 from Ch. 73, par. 766.6215 ILCS 5/155 from Ch. 73, par. 767215 ILCS 5/397.1 from Ch. 73, par. 1009.1215 ILCS 5/1570215 ILCS 5/1575215 ILCS 5/1590 215 ILCS 5/154.6 from Ch. 73, par. 766.6 215 ILCS 5/155 from Ch. 73, par. 767 215 ILCS 5/397.1 from Ch. 73, par. 1009.1 215 ILCS 5/1570 215 ILCS 5/1575 215 ILCS 5/1590
4444 215 ILCS 5/154.6 from Ch. 73, par. 766.6
4545 215 ILCS 5/155 from Ch. 73, par. 767
4646 215 ILCS 5/397.1 from Ch. 73, par. 1009.1
4747 215 ILCS 5/1570
4848 215 ILCS 5/1575
4949 215 ILCS 5/1590
5050 Amends the Illinois Insurance Code. Increases one of the fees allowed as part of the taxable costs in a specified action to $240,000 (instead of $60,000). Provides that it shall be unlawful for any company transacting insurance business in this State to pay a claim of an insured property owner for loss by fire or explosion to a structure located in this State where the amount recoverable for loss to the structure under a policy exceeds $100,000 (instead of $25,000), until the insurance company receives the required certificate. Sets forth provisions concerning adjustment and settlement of first party property insurance losses based on replacement cost. Requires the insurer to replace items with material of like kind and quality so as to conform to a reasonably uniform appearance, including interior and exterior covered losses, when a covered loss for real property requires the replacement of an item or items and the replacement item or items do not match adjacent items in quality, color, or size. Excludes expenses to be reimbursed to the public adjuster from the 10% cap on a public adjuster's salary, fee, commission, compensation, or consideration. Provides that the policies must be individually underwritten for personal, family, or household use. Provides that expenses to be reimbursed to the public adjuster are not limited to emergency mitigation expenses, and requires expenses to be reimbursed to the public adjuster regardless of whether the expense is covered by the applicable insurance policy. Includes the named insured's public adjuster and the named insured's attorney as designees.
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5353 A BILL FOR
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5959 215 ILCS 5/154.6 from Ch. 73, par. 766.6
6060 215 ILCS 5/155 from Ch. 73, par. 767
6161 215 ILCS 5/397.1 from Ch. 73, par. 1009.1
6262 215 ILCS 5/1570
6363 215 ILCS 5/1575
6464 215 ILCS 5/1590
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8383 1 (5) (e) Compelling policyholders to institute suits to
8484 2 recover amounts due under its policies by offering
8585 3 substantially less than the amounts ultimately recovered
8686 4 in suits brought by them;
8787 5 (6) (f) Engaging in activity which results in a
8888 6 disproportionate number of meritorious complaints against
8989 7 the insurer received by the Insurance Department;
9090 8 (7) (g) Engaging in activity which results in a
9191 9 disproportionate number of lawsuits to be filed against
9292 10 the insurer or its insureds by claimants;
9393 11 (8) (h) Refusing to pay claims without conducting a
9494 12 reasonable investigation based on all available
9595 13 information;
9696 14 (9) (i) Failing to affirm or deny coverage of claims
9797 15 within a reasonable time after proof of loss statements
9898 16 have been completed;
9999 17 (10) (j) Attempting to settle a claim for less than
100100 18 the amount to which a reasonable person would believe the
101101 19 claimant was entitled, by reference to written or printed
102102 20 advertising material accompanying or made part of an
103103 21 application or establishing unreasonable caps or limits on
104104 22 paint or materials when estimating vehicle repairs;
105105 23 (11) (k) Attempting to settle claims on the basis of
106106 24 an application which was altered without notice to, or
107107 25 knowledge or consent of, the insured;
108108 26 (12) (l) Making a claims payment to a policyholder or
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119119 1 beneficiary omitting the coverage under which each payment
120120 2 is being made;
121121 3 (13) (m) Delaying the investigation or payment of
122122 4 claims by requiring an insured, a claimant, or the
123123 5 physicians of either to submit a preliminary claim report
124124 6 and then requiring subsequent submission of formal proof
125125 7 of loss forms, resulting in the duplication of
126126 8 verification;
127127 9 (14) (n) Failing in the case of the denial of a claim
128128 10 or the offer of a compromise settlement to promptly
129129 11 provide a reasonable and accurate explanation of the basis
130130 12 in the insurance policy or applicable law for such denial
131131 13 or compromise settlement;
132132 14 (15) (o) Failing to provide forms necessary to present
133133 15 claims within 15 working days of a request with such
134134 16 explanations as are necessary to use them effectively;
135135 17 (16) (p) Failing to adopt and implement reasonable
136136 18 standards to verify that a repairer designated by the
137137 19 insurance company to provide an estimate, perform repairs,
138138 20 or engage in any other service in connection with an
139139 21 insured loss on a vehicle is duly licensed under Section
140140 22 5-301 of the Illinois Vehicle Code;
141141 23 (17) (q) Failing to provide as a persistent tendency a
142142 24 notification on any written estimate prepared by an
143143 25 insurance company in connection with an insured loss that
144144 26 Illinois law requires that vehicle repairers must be
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155155 1 licensed in accordance with Section 5-301 of the Illinois
156156 2 Vehicle Code;
157157 3 (18) (r) Failing to pay the replacement vehicle use or
158158 4 occupation tax, title, and transfer fees required by
159159 5 Section 154.9 of this Code;
160160 6 (19) (s) Engaging in any other acts which are in
161161 7 substance equivalent to any of the foregoing.
162162 8 (b) When the policy provides for the adjustment and
163163 9 settlement of first-party property insurance losses based on
164164 10 replacement cost and when a loss requires repair or
165165 11 replacement of an item or part, any consequential physical
166166 12 damage incurred in making such repair or replacement, not
167167 13 otherwise excluded by the policy, shall be included in the
168168 14 loss. The insured shall not be required to pay for betterment
169169 15 nor any other cost except for the applicable deductible.
170170 16 (c) When a covered loss for real property requires the
171171 17 replacement of an item or items and the replacement item or
172172 18 items do not match adjacent items in quality, color, or size,
173173 19 the insurer shall replace the items with material of like kind
174174 20 and quality so as to conform to a reasonably uniform
175175 21 appearance. This provision applies to interior and exterior
176176 22 covered losses.
177177 23 (Source: P.A. 102-69, eff. 7-1-22.)
178178 24 (215 ILCS 5/155) (from Ch. 73, par. 767)
179179 25 Sec. 155. Attorney fees.
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190190 1 (1) In any action by or against a company wherein there is
191191 2 in issue the liability of a company on a policy or policies of
192192 3 insurance or the amount of the loss payable thereunder, or for
193193 4 an unreasonable delay in settling a claim, and it appears to
194194 5 the court that such action or delay is vexatious and
195195 6 unreasonable, the court may allow as part of the taxable costs
196196 7 in the action reasonable attorney fees, other costs, plus an
197197 8 amount not to exceed any one of the following amounts:
198198 9 (a) 60% of the amount which the court or jury finds
199199 10 such party is entitled to recover against the company,
200200 11 exclusive of all costs;
201201 12 (b) $240,000 $60,000; or
202202 13 (c) the excess of the amount which the court or jury
203203 14 finds such party is entitled to recover, exclusive of
204204 15 costs, over the amount, if any, which the company offered
205205 16 to pay in settlement of the claim prior to the action.
206206 17 (2) Where there are several policies insuring the same
207207 18 insured against the same loss whether issued by the same or by
208208 19 different companies, the court may fix the amount of the
209209 20 allowance so that the total attorney fees on account of one
210210 21 loss shall not be increased by reason of the fact that the
211211 22 insured brings separate suits on such policies.
212212 23 (Source: P.A. 93-485, eff. 1-1-04.)
213213 24 (215 ILCS 5/397.1) (from Ch. 73, par. 1009.1)
214214 25 Sec. 397.1. Certificate regarding payment of taxes and
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225225 1 expenses on property sustaining loss.
226226 2 (a) It shall be unlawful for any company transacting
227227 3 insurance business in this State to pay a claim of an insured
228228 4 property owner for loss by fire or explosion to a structure
229229 5 located in this State where the amount recoverable for loss to
230230 6 the structure under a policy exceeds $100,000 $25,000, until
231231 7 the insurance company receives the certificate required by
232232 8 this Section. A notice, to the State's Attorney of the county
233233 9 where the structure is located, of the insurers intent to pay a
234234 10 claim shall include the name of the property owner, the
235235 11 address of the property, its legal description, the permanent
236236 12 real estate index number that identifies the property for
237237 13 purposes of taxation, and the amount of the claim to be paid.
238238 14 (b) For purposes of this Section, the following
239239 15 definitions are applicable:
240240 16 (1) "Insured property owner" is a person named as an
241241 17 insured who is the owner, title-holder or mortgagee of a
242242 18 structure, the holder of an interest secured by the
243243 19 structure, the beneficiary of a land trust owning or
244244 20 holding title to a structure, the lessee of a structure
245245 21 with a contractual obligation for property taxes, or the
246246 22 assignee of any such person.
247247 23 (2) "Amount recoverable" is the dollar amount payable
248248 24 under all insurance policies for loss to the structure.
249249 25 (3) "Proceeds" is the dollar amount payable for loss
250250 26 to the structure under an insurance policy.
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261261 1 (4) "Delinquent property taxes" are those property
262262 2 taxes on the property which are delinquent pursuant to
263263 3 Section 21-15, 21-20, or 21-25 of the Property Tax Code,
264264 4 including those delinquent taxes on property forfeited
265265 5 under Section 21-225 of the Property Tax Code, as of the
266266 6 date of loss.
267267 7 In determining delinquent property taxes under this
268268 8 Section, the amount of property taxes for which a
269269 9 certificate of error has been issued pursuant to Section
270270 10 14-10 or 14-20 of the Property Tax Code shall not be
271271 11 considered delinquent.
272272 12 (5) "Incurred demolition expense" is: a. the cost of
273273 13 demolishing or removing a structure from property by or at
274274 14 the expense of a unit of local government if the
275275 15 demolition or removal occurs on a date preceding the later
276276 16 of (i) the acceptance by the insurance company of a Proof
277277 17 of Loss for an agreed amount of proceeds, or (ii) the date
278278 18 of receipt by the unit of local government of a request for
279279 19 execution of the certificate required by this Section; or
280280 20 b. the amount estimated by the unit of local government
281281 21 when it receives a request to execute the certificate
282282 22 required by this Section; or c. the amount ordered to be
283283 23 withheld by a court within 28 days after a unit of local
284284 24 government receives a request for execution of the
285285 25 certificate required by this Section. The unit of local
286286 26 government must be a party to such proceeding.
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297297 1 Incurred demolition expense shall be determined under
298298 2 subparagraph a. whenever possible. In determining the
299299 3 incurred demolition expense under subparagraph b., the
300300 4 unit of local government shall make its estimate and
301301 5 execute the certificate within 30 days after receiving a
302302 6 request for execution. If the unit of local government
303303 7 shall fail within 30 days to execute the certificate, as
304304 8 required by subparagraph a., the company can proceed to
305305 9 make payment of the claim as if the certificate had been
306306 10 received showing no unpaid demolition costs. The request
307307 11 for execution may be served personally, and may be proven
308308 12 by a written receipt signed by the local official as of the
309309 13 date the request was made or by service on the local
310310 14 official by certified mail, return receipt requested. A
311311 15 court order under subparagraph c. shall supersede an
312312 16 estimate under subparagraph b.
313313 17 (6) "Property" is the lot on which the structure is
314314 18 located.
315315 19 (7) "Structure" is a building.
316316 20 (8) "Claim" is the demand by an insured for payment
317317 21 under an insurance policy or policies.
318318 22 (9) "Proof of Loss" is the document on which an
319319 23 insured formally presents his claim to an insurance
320320 24 company.
321321 25 (10) "Certificate" is the executed form prescribed by
322322 26 the Director of Insurance.
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333333 1 (11) "Executed" means signed by the appropriate
334334 2 official or unit of government.
335335 3 (c) For any claim to which this Section is applicable, an
336336 4 insured property owner must submit one of the following to the
337337 5 insurance company:
338338 6 (1) a certificate that with respect to the property
339339 7 there are:
340340 8 a. no delinquent property taxes, and
341341 9 b. no unpaid incurred demolition expenses;
342342 10 (2) a certificate setting forth with respect to the
343343 11 property:
344344 12 a. the amount of unpaid delinquent property taxes,
345345 13 b. the amount of unpaid incurred demolition
346346 14 expense, and
347347 15 c. a direction by an insured property owner to the
348348 16 insurance company to pay the unpaid delinquent
349349 17 property taxes and unpaid incurred demolition
350350 18 expenses.
351351 19 (d) (1) Except as provided in paragraph (2) of this
352352 20 subsection (d), if a certificate is submitted pursuant to
353353 21 paragraph (2) of subsection (c) of this Section, the
354354 22 insurance company shall pay the unpaid delinquent property
355355 23 taxes and unpaid incurred demolition expense from the
356356 24 proceeds payable by issuing a draft or check payable to
357357 25 the appropriate tax collector or unit of local government.
358358 26 Any proceeds remaining shall be paid to the insured
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369369 1 property owner.
370370 2 (2) In the event incurred demolition expense is
371371 3 determined by estimation under paragraph (5) of subsection
372372 4 (b) of this Section in cities of over 2,000,000, the
373373 5 insurance company shall hold the amount estimated until an
374374 6 amended certificate executed by the appropriate local
375375 7 government official is submitted stating (i) that no
376376 8 demolition expense will be incurred or (ii) the actual
377377 9 unpaid incurred demolition expense. The insurance company
378378 10 shall then issue a draft or check payable to the unit of
379379 11 local government for the actual unpaid incurred demolition
380380 12 expense. Any proceeds remaining shall be paid to the
381381 13 insured property owner.
382382 14 In determining the amount of proceeds remaining under
383383 15 this paragraph, the insured property owner shall receive
384384 16 interest on the amount withheld from the date the
385385 17 certificate is executed as provided in Section 2 of the
386386 18 Interest Act.
387387 19 (e) If, under this Section, the proceeds payable are less
388388 20 than the amount of the unpaid delinquent property taxes and
389389 21 unpaid incurred demolition expense, unpaid property taxes
390390 22 shall be paid first.
391391 23 (f) If incurred demolition expense withheld pursuant to
392392 24 subparagraphs b. or c. of paragraph 5 of subsection (b) of this
393393 25 Section exceeds the ultimate cost of demolition, the excess
394394 26 shall first be applied to unpaid delinquent property taxes.
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405405 1 Any amount of proceeds remaining shall be paid to the insured
406406 2 property owner.
407407 3 (g) Nothing in this Section shall be construed as:
408408 4 (1) making an insurance company liable for any amount
409409 5 in excess of the proceeds payable under its insurance
410410 6 policy unless the insurance company shall have made
411411 7 payment to the named insured without satisfying the
412412 8 requirements of this Section;
413413 9 (2) making a unit of local government or tax collector
414414 10 an insured under an insurance policy; or
415415 11 (3) creating an obligation for an insurance company to
416416 12 pay unpaid delinquent property taxes or unpaid incurred
417417 13 demolition expense other than as provided in subsection
418418 14 (d) of this Section.
419419 15 (h) An insurance company making a payment of proceeds
420420 16 under this Section for unpaid delinquent taxes or unpaid
421421 17 incurred demolition expense shall be entitled to the full
422422 18 benefit of such payment, including subrogation rights and
423423 19 other rights of assignment.
424424 20 (i) Unpaid property taxes and unpaid incurred demolition
425425 21 expense for a claim for loss to a structure occurring after the
426426 22 issuance of a tax deed pursuant to Section 22-40 of the
427427 23 Property Tax Code shall not include any unpaid property tax or
428428 24 unpaid demolition expense arising before the issuance of the
429429 25 tax deed.
430430 26 (j) The county collector shall be designated as the local
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441441 1 official who shall execute the certificate required by this
442442 2 Section regarding delinquent property taxes. The village clerk
443443 3 or city clerk in incorporated areas and the official in charge
444444 4 of the county building department in unincorporated areas
445445 5 shall be designated as the local official who shall execute
446446 6 the certificate required by this Section regarding demolition
447447 7 expenses.
448448 8 (k) A fee not to exceed $5 may be charged by a unit of
449449 9 local government for execution of the certificate required by
450450 10 this Section.
451451 11 (l) This Section shall retroactively apply to any policy
452452 12 issued or renewed on or after January 1, 1978 for which a claim
453453 13 subject to this Section remains unpaid as of the effective
454454 14 date of this amendatory Act of 1978.
455455 15 (Source: P.A. 87-507; 88-667, eff. 9-16-94; 88-670, eff.
456456 16 12-2-94.)
457457 17 (215 ILCS 5/1570)
458458 18 Sec. 1570. Public adjuster fees.
459459 19 (a) A public adjuster shall not pay a commission, service
460460 20 fee, or other valuable consideration to a person for
461461 21 investigating or settling claims in this State if that person
462462 22 is required to be licensed under this Article and is not so
463463 23 licensed.
464464 24 (b) A person shall not accept a commission, service fee,
465465 25 or other valuable consideration for investigating or settling
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476476 1 claims in this State if that person is required to be licensed
477477 2 under this Article and is not so licensed.
478478 3 (c) A public adjuster may pay or assign commission,
479479 4 service fees, or other valuable consideration to persons who
480480 5 do not investigate or settle claims in this State, unless the
481481 6 payment would violate State law.
482482 7 (d) If the loss giving rise to the claim for which the
483483 8 public adjuster was retained arises from damage to property
484484 9 that is anything but a personal residence, a public adjuster
485485 10 may not charge, agree to, or accept any compensation, payment,
486486 11 commission, fee, or other valuable consideration in excess of
487487 12 10% of the amount of the insurance settlement claim paid by the
488488 13 insurer on any claim resulting from a catastrophic event,
489489 14 unless approved in writing by the Director. Application for
490490 15 exception to the 10% limit must be made in writing. The request
491491 16 must contain specific reasons as to why the consideration
492492 17 should be in excess of 10% and proof that the policyholder
493493 18 would accept the consideration. The Director must act on any
494494 19 request within 5 business days after receipt of the request.
495495 20 For the purpose of this subsection (d), "catastrophic
496496 21 event" means an occurrence of widespread or severe damage or
497497 22 loss of property producing an overwhelming demand on State and
498498 23 local response resources and mechanisms and a severe long-term
499499 24 effect on general economic activity, and that severely affects
500500 25 State, local, and private sector capabilities to begin to
501501 26 sustain response activities resulting from any catastrophic
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512512 1 cause, including, but not limited to, fire, including arson
513513 2 (provided the fire was not caused by the willful action of an
514514 3 owner or resident of the property), flood, earthquake, wind,
515515 4 storm, explosion, or extended periods of severe inclement
516516 5 weather as determined by declaration of a State of disaster by
517517 6 the Governor. This declaration may be made on a
518518 7 county-by-county basis and shall be in effect for 90 days, but
519519 8 may be renewed for 30-day intervals thereafter.
520520 9 (e) If the loss giving rise to the claim for which the
521521 10 public adjuster was retained arises from damage to a personal
522522 11 residence, a public adjuster may not charge, agree to, or
523523 12 accept any compensation, payment, commission, fee, or other
524524 13 valuable consideration in excess of 10% of the amount of the
525525 14 insurance settlement claim paid by the insurer on any claim.
526526 15 Expenses to be reimbursed to the public adjuster are not
527527 16 subject to the 10% cap on a public adjuster's salary, fee,
528528 17 commission, compensation, or consideration. The policies must
529529 18 be individually underwritten for personal, family, or
530530 19 household use. No other type of insurance shall be considered
531531 20 personal insurance. As used in this subsection, "personal
532532 21 residence" means a residence insured under homeowners and
533533 22 non-commercial dwelling fire insurance policies.
534534 23 (Source: P.A. 103-216, eff. 1-1-24.)
535535 24 (215 ILCS 5/1575)
536536 25 Sec. 1575. Contract between public adjuster and insured.
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547547 1 (a) Public adjusters shall ensure that all contracts for
548548 2 their services are in writing and contain the following terms:
549549 3 (1) legible full name of the adjuster signing the
550550 4 contract, as specified in Department records;
551551 5 (2) permanent home state business address, email
552552 6 address, and phone number;
553553 7 (3) license number;
554554 8 (4) title of "Public Adjuster Contract";
555555 9 (5) the insured's full name, street address, insurance
556556 10 company name, and policy number, if known or upon
557557 11 notification;
558558 12 (6) a description of the loss and its location;
559559 13 (7) description of services to be provided to the
560560 14 insured;
561561 15 (8) signatures of the public adjuster and the insured;
562562 16 (9) date and time the contract was signed by the
563563 17 public adjuster and date and time the contract was signed
564564 18 by the insured;
565565 19 (10) attestation language stating that the public
566566 20 adjuster is fully bonded pursuant to State law; and
567567 21 (11) full salary, fee, commission, compensation, or
568568 22 other considerations the public adjuster is to receive for
569569 23 services, including any applicable cap under Section 1570.
570570 24 (b) The contract may specify that the public adjuster
571571 25 shall be named as a co-payee on an insurer's payment of a
572572 26 claim.
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583583 1 (1) If the compensation is based on a share of the
584584 2 insurance settlement, the exact percentage shall be
585585 3 specified.
586586 4 (2) Initial expenses to be reimbursed to the public
587587 5 adjuster from the proceeds of the claim payment shall be
588588 6 specified by type, with dollar estimates set forth in the
589589 7 contract and with any additional expenses first approved
590590 8 by the insured. Expenses to be reimbursed to the public
591591 9 adjuster are not limited to emergency mitigation expenses.
592592 10 Expenses shall be reimbursed to the public adjuster
593593 11 regardless of whether the expense is covered by the
594594 12 applicable insurance policy.
595595 13 (3) Compensation provisions in a public adjuster
596596 14 contract shall not be redacted in any copy of the contract
597597 15 provided to the Director.
598598 16 (c) If the insurer, not later than 5 business days after
599599 17 the date on which the loss is reported to the insurer, either
600600 18 pays or commits in writing to pay to the insured the policy
601601 19 limit of the insurance policy, the public adjuster shall:
602602 20 (1) not receive a commission consisting of a
603603 21 percentage of the total amount paid by an insurer to
604604 22 resolve a claim;
605605 23 (2) inform the insured that loss recovery amount might
606606 24 not be increased by insurer; and
607607 25 (3) be entitled only to reasonable compensation from
608608 26 the insured for services provided by the public adjuster
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619619 1 on behalf of the insured, based on the time spent on a
620620 2 claim and expenses incurred by the public adjuster, until
621621 3 the claim is paid or the insured receives a written
622622 4 commitment to pay from the insurer.
623623 5 (d) A public adjuster shall provide the insured a written
624624 6 disclosure concerning any direct or indirect financial
625625 7 interest that the public adjuster has with any other party who
626626 8 is involved in any aspect of the claim, other than the salary,
627627 9 fee, commission, or other consideration established in the
628628 10 written contract with the insured, including, but not limited
629629 11 to, any ownership of or any compensation expected to be
630630 12 received from, any construction firm, salvage firm, building
631631 13 appraisal firm, board-up company, or any other firm that
632632 14 provides estimates for work, or that performs any work, in
633633 15 conjunction with damages caused by the insured loss on which
634634 16 the public adjuster is engaged. The word "firm" shall include
635635 17 any corporation, partnership, association, joint-stock
636636 18 company, or person.
637637 19 (e) A public adjuster contract may not contain any
638638 20 contract term that:
639639 21 (1) allows the public adjuster's percentage fee to be
640640 22 collected when money is due from an insurance company, but
641641 23 not paid, or that allows a public adjuster to collect the
642642 24 entire fee from the first check issued by an insurance
643643 25 company, rather than as a percentage of each check issued
644644 26 by an insurance company;
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655655 1 (2) requires the insured to authorize an insurance
656656 2 company to issue a check only in the name of the public
657657 3 adjuster;
658658 4 (3) precludes a public adjuster or an insured from
659659 5 pursuing civil remedies;
660660 6 (4) includes any hold harmless agreement that provides
661661 7 indemnification to the public adjuster by the insured for
662662 8 liability resulting from the public adjuster's negligence;
663663 9 or
664664 10 (5) provides power of attorney by which the public
665665 11 adjuster can act in the place and instead of the insured.
666666 12 (f) The following provisions apply to a contract between a
667667 13 public adjuster and an insured:
668668 14 (1) Prior to the signing of the contract, the public
669669 15 adjuster shall provide the insured with a separate signed
670670 16 and dated disclosure document regarding the claim process
671671 17 that states:
672672 18 "Property insurance policies obligate the insured to
673673 19 present a claim to his or her insurance company for
674674 20 consideration. There are 3 types of adjusters that could
675675 21 be involved in that process. The definitions of the 3
676676 22 types are as follows:
677677 23 (A) "Company adjuster" means the insurance
678678 24 adjusters who are employees of an insurance company.
679679 25 They represent the interest of the insurance company
680680 26 and are paid by the insurance company. They will not
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691691 1 charge you a fee.
692692 2 (B) "Independent adjuster" means the insurance
693693 3 adjusters who are hired on a contract basis by an
694694 4 insurance company to represent the insurance company's
695695 5 interest in the settlement of the claim. They are paid
696696 6 by your insurance company. They will not charge you a
697697 7 fee.
698698 8 (C) "Public adjuster" means the insurance
699699 9 adjusters who do not work for any insurance company.
700700 10 They represent the insured to assist in the
701701 11 preparation, presentation and settlement of the claim.
702702 12 The insured hires them by signing a contract agreeing
703703 13 to pay them a fee or commission based on a percentage
704704 14 of the settlement, or other method of compensation.".
705705 15 (2) The insured is not required to hire a public
706706 16 adjuster to help the insured meet his or her obligations
707707 17 under the policy, but has the right to do so.
708708 18 (3) The public adjuster is not a representative or
709709 19 employee of the insurer or the Department of Insurance.
710710 20 (4) The salary, fee, commission, or other
711711 21 consideration is the obligation of the insured, not the
712712 22 insurer, except when rights have been assigned to the
713713 23 public adjuster by the insured.
714714 24 (g) The contracts shall be executed in duplicate to
715715 25 provide an original contract to the public adjuster, and an
716716 26 original contract to the insured. The public adjuster's
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727727 1 original contract shall be available at all times for
728728 2 inspection without notice by the Director.
729729 3 (h) The public adjuster shall provide the insurer or its
730730 4 authorized representative for receiving notice of loss or
731731 5 damage with an exact copy of the contract with the insured by
732732 6 email no later than 5 business days after execution of the
733733 7 contract, authorizing the public adjuster to represent the
734734 8 insured's interest.
735735 9 (i) The public adjuster shall give the insured written
736736 10 notice of the insured's rights as a consumer under the law of
737737 11 this State.
738738 12 (j) A public adjuster shall not provide services, other
739739 13 than emergency services, until a written contract with the
740740 14 insured has been executed, on a form filed with and approved by
741741 15 the Director, and an exact copy of the contract has been
742742 16 provided to the insurer in accordance with subsection (h). At
743743 17 the option of the insured, any such contract shall be voidable
744744 18 for 5 business days after the contract is received by the
745745 19 insurer. The insured may void the contract by notifying the
746746 20 public adjuster in writing by (i) registered or certified
747747 21 mail, return receipt requested, to the address shown on the
748748 22 contract, (ii) personally serving the notice on the public
749749 23 adjuster, or (iii) sending an email to the email address shown
750750 24 on the contract.
751751 25 (k) If the insured exercises the right to rescind the
752752 26 contract, anything of value given by the insured under the
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763763 1 contract will be returned to the insured within 15 business
764764 2 days following the receipt by the public adjuster of the
765765 3 cancellation notice.
766766 4 (l) All contracts entered into that are in violation of
767767 5 this Section are void and invalid.
768768 6 (Source: P.A. 103-216, eff. 1-1-24.)
769769 7 (215 ILCS 5/1590)
770770 8 Sec. 1590. Standards of conduct of public adjuster.
771771 9 (a) A public adjuster is obligated, under his or her
772772 10 license, to serve with objectivity and complete loyalty for
773773 11 the interests of his client alone, and to render to the insured
774774 12 such information, counsel, and service, as within the
775775 13 knowledge, understanding, and opinion in good faith of the
776776 14 licensee, as will best serve the insured's insurance claim
777777 15 needs and interest.
778778 16 (b) A public adjuster may not propose or attempt to
779779 17 propose to any person that the public adjuster represent that
780780 18 person while a loss-producing occurrence is continuing, nor
781781 19 while the fire department or its representatives are engaged
782782 20 at the damaged premises, nor between the hours of 7:00 p.m. and
783783 21 8:00 a.m.
784784 22 (c) A public adjuster shall not permit an unlicensed
785785 23 employee or representative of the public adjuster to conduct
786786 24 business for which a license is required under this Article.
787787 25 (d) A public adjuster shall not have a direct or indirect
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798798 1 financial interest in any aspect of the claim, other than the
799799 2 salary, fee, commission, or other consideration established in
800800 3 the written contract with the insured, unless full written
801801 4 disclosure has been made to the insured as set forth in
802802 5 subsection (d) of Section 1575.
803803 6 (e) A public adjuster shall not acquire any interest in
804804 7 the salvage of property subject to the contract with the
805805 8 insured unless the public adjuster obtains written permission
806806 9 from the insured after settlement of the claim with the
807807 10 insurer as set forth in subsection (d) of Section 1575 of this
808808 11 Article.
809809 12 (f) The public adjuster shall abstain from referring or
810810 13 directing the insured to get needed repairs or services in
811811 14 connection with a loss from any person, unless disclosed to
812812 15 the insured:
813813 16 (1) with whom the public adjuster has a direct or
814814 17 indirect financial interest; or
815815 18 (2) from whom the public adjuster may receive direct
816816 19 or indirect compensation for the referral.
817817 20 (g) The public adjuster shall disclose to an insured if he
818818 21 or she has any interest or will be compensated by any
819819 22 construction firm, salvage firm, building appraisal firm,
820820 23 board-up company, or any other firm that performs any work in
821821 24 conjunction with damages caused by the insured loss. The word
822822 25 "firm" shall include any corporation, partnership,
823823 26 association, joint-stock company or individual as set forth in
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834834 1 Section 1575 of this Article.
835835 2 (h) Any compensation or anything of value in connection
836836 3 with an insured's specific loss that will be received by a
837837 4 public adjuster shall be disclosed by the public adjuster to
838838 5 the insured in writing including the source and amount of any
839839 6 such compensation.
840840 7 (i) In all cases where the loss giving rise to the claim
841841 8 for which the public adjuster was retained arise from damage
842842 9 to a personal residence, the insurance proceeds shall be
843843 10 delivered to the named insured or his or her designee,
844844 11 including the named insured's public adjuster and the named
845845 12 insured's attorney. Where proceeds paid by an insurance
846846 13 company are paid jointly to the insured and the public
847847 14 adjuster, the insured shall release such portion of the
848848 15 proceeds that are due the public adjuster within 30 calendar
849849 16 days after the insured's receipt of the insurance company's
850850 17 check, money order, draft, or release of funds. If the
851851 18 proceeds are not so released to the public adjuster within 30
852852 19 calendar days, the insured shall provide the public adjuster
853853 20 with a written explanation of the reason for the delay.
854854 21 (j) Public adjusters shall adhere to the following general
855855 22 ethical requirements:
856856 23 (1) a public adjuster shall not undertake the
857857 24 adjustment of any claim if the public adjuster is not
858858 25 competent and knowledgeable as to the terms and conditions
859859 26 of the insurance coverage, or which otherwise exceeds the
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870870 1 public adjuster's current expertise;
871871 2 (2) a public adjuster shall not knowingly make any
872872 3 oral or written material misrepresentations or statements
873873 4 which are false or maliciously critical and intended to
874874 5 injure any person engaged in the business of insurance to
875875 6 any insured client or potential insured client;
876876 7 (3) no public adjuster, while so licensed by the
877877 8 Department, may represent or act as a company adjuster or
878878 9 independent adjuster on the same claim;
879879 10 (4) the contract shall not be construed to prevent an
880880 11 insured from pursuing any civil remedy after the
881881 12 5-business day revocation or cancellation period;
882882 13 (5) a public adjuster shall not enter into a contract
883883 14 or accept a power of attorney that vests in the public
884884 15 adjuster the effective authority to choose the persons who
885885 16 shall perform repair work;
886886 17 (6) a public adjuster shall ensure that all contracts
887887 18 for the public adjuster's services are in writing and set
888888 19 forth all terms and conditions of the engagement; and
889889 20 (7) a public adjuster shall not advance money or any
890890 21 valuable consideration, except emergency services to an
891891 22 insured pending adjustment of a claim.
892892 23 (k) A public adjuster may not agree to any loss settlement
893893 24 without the insured's knowledge and consent and shall, upon
894894 25 the insured's request, provide the insured with a document
895895 26 setting forth the scope, amount, and value of the damages
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