Provides for a pro rata credit for cancellation of a wireless telephone service contract under certain conditions. (8/15/10)
Impact
If enacted, SB 715 would modify existing regulations governing wireless telephone service contracts, particularly regarding consumer refunds. The bill could significantly affect the operations of wireless service providers, as they would need to adjust their billing and cancellation policies to comply with the new pro rata credit requirement. This change is expected to enhance transparency and accountability in the telecommunications industry, potentially leading to improved customer satisfaction.
Summary
Senate Bill 715 seeks to enhance consumer rights related to wireless telephone contracts by mandating that service providers issue a pro rata credit when a consumer cancels their service under specific conditions. The bill stipulates that this credit is applicable only after a consumer's contract has expired and continues on a month-to-month basis. This measure is designed to ensure that consumers are fairly compensated for any unused service time they have paid for prior to cancellation, aligning with broader consumer protection efforts across the state.
Sentiment
The general sentiment surrounding SB 715 seems to be favorable among consumer advocacy groups, who likely view the bill as a positive step toward better consumer protections in the telecommunications sector. However, there may be some resistance from service providers concerned about the financial implications of implementing such a requirement. Despite any objections, the consumer-centric nature of the bill aligns with ongoing trends emphasizing consumer rights and protections.
Contention
A notable point of contention could arise around how the implementation of this bill could affect service providers who may argue that the pro rata credit requirement could lead to increased operational costs. Additionally, discussions may focus on the feasibility of tracking service time accurately and the implications for businesses of potentially losing revenue when contracts are cancelled mid-term. However, these concerns would need to be balanced against the clear benefits to consumers, leading to discussions about finding a workable solution that maintains both business viability and consumer rights.
Prohibits certain assessments of a monetary penalty by an insurer against an insured as a result of the insured's cancellation of a policy prior to the expiration of the policy. (8/15/10)
Provides relative to the automatic renewal of contracts with automatic renewal clauses if the consumer is notified and given an opportunity to cancel. (8/15/10)
Relating to authorizing a petitioner for a protective order to separate the petitioner's wireless telephone number from the respondent's wireless telephone service account.
Permits court to order transfer of billing responsibility for, and rights to, wireless telephone number to certain victims of domestic violence or stalking.
Permits court to order transfer of billing responsibility for, and rights to, wireless telephone number to certain victims of domestic violence or stalking.
Permits court to order transfer of billing responsibility for, and rights to, wireless telephone number to certain victims of domestic violence or stalking.