Urges and requests the Louisiana Attorney General to investigate certain companies doing business in the state to determine if the companies have engaged in prohibited activities
HCR2 reflects the growing concern regarding internet service providers' accountability and the need for customer protection in Louisiana. The resolution cites numerous complaints about Suddenlink's alleged failure to deliver services, poor customer communication, and potentially deceptive trade practices. If the investigation yields findings of wrongdoing, it could lead to significant regulatory changes and enforcement actions, impacting how telecommunications companies operate within the state.
House Concurrent Resolution 2 (HCR2) urges the Louisiana Attorney General and relevant federal agencies to investigate Altice USA and Suddenlink Communications for possible violations of state and federal law. The resolution arises in the context of increasing reliance on internet connectivity, especially highlighted during the COVID-19 pandemic. It acknowledges that many Louisianans depend on internet service for education, telemedicine, and small business activities, emphasizing the critical nature of reliable communication services.
The sentiment surrounding HCR2 is one of urgency and advocacy for consumer rights. Lawmakers and constituents alike express frustration with the service quality and reliability offered by Altice USA and Suddenlink. The resolution highlights a bipartisan agreement on the necessity of investigating these companies to ensure compliance with both state and federal standards, aiming to protect the interests of Louisiana's citizens, particularly during challenging times such as a pandemic or natural disaster.
While HCR2 is positioned as a consumer protection measure, there may be underlying tensions regarding the role of state versus federal oversight of telecommunications. Some stakeholders may argue that additional investigations could lead to overregulation or may discourage business operations in Louisiana. However, the prevailing view among those supporting the resolution indicates a need to address any unfair practices and enhance service reliability rather than stifle business activity.