Rental passenger vehicle transactions.
The bill has a significant impact on existing laws governing rental companies' use of electronic surveillance technology. It allows such technology to be activated after a rental vehicle is not returned within 72 hours, with a stipulation that the renter must be notified 24 hours in advance of this activation. By allowing this technology under regulated circumstances, the bill aims to balance the needs of rental companies to safeguard their assets while still providing transparency and protection of renter rights.
Assembly Bill No. 2620, known as AB2620, aims to amend the California Civil Code regarding rental passenger vehicle transactions. It introduces a requirement for rental companies to send electronic communications to renters if the renter consents in the rental or lease agreement. Furthermore, the bill prohibits these companies from refusing rental agreements should the renter opt out of receiving electronic communications, thus protecting consumer choice in communications. The bill clarifies that 'electronically' does not include communications via cellular phones, ensuring broader forms of electronic contact are considered.
The sentiment surrounding AB2620 generally leans towards supporting renter rights and enhancing communication between rental companies and their customers. Many advocates view the bill as a positive step in modernizing how rental transactions are conducted, especially regarding the use of technology. However, there are concerns from privacy advocates about the implications of surveillance technology, particularly regarding the potential misuse of data or unexpected tracking of renters, thus causing some contention around the bill's implementation.
Notable points of contention include the operational ramifications for rental companies, particularly with compliance in notifying renters about the activation of surveillance technology. Critics argue that while the bill seeks to protect consumers, the burdens placed on rental companies to maintain compliance with record-keeping and notification requirements could complicate operations. Additionally, potential abuses of surveillance technology remain a concern, especially in how rental companies might exploit these capabilities against renters.