Massachusetts 2023-2024 Regular Session

Massachusetts House Bill H648 Compare Versions

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22 HOUSE DOCKET, NO. 2564 FILED ON: 1/19/2023
33 HOUSE . . . . . . . . . . . . . . . No. 648
44 The Commonwealth of Massachusetts
55 _________________
66 PRESENTED BY:
77 Thomas M. Stanley and Kate Lipper-Garabedian
88 _________________
99 To the Honorable Senate and House of Representatives of the Commonwealth of Massachusetts in General
1010 Court assembled:
1111 The undersigned legislators and/or citizens respectfully petition for the adoption of the accompanying bill:
1212 An Act to improve quality and oversight of long-term care.
1313 _______________
1414 PETITION OF:
1515 NAME:DISTRICT/ADDRESS :DATE ADDED:Thomas M. Stanley9th Middlesex1/9/2023Kate Lipper-Garabedian32nd Middlesex1/19/2023Lindsay N. Sabadosa1st Hampshire1/19/2023Patricia D. JehlenSecond Middlesex1/20/2023Ruth B. Balser12th Middlesex1/24/2023Rodney M. Elliott16th Middlesex1/26/2023Steven Owens29th Middlesex1/26/2023Steven Ultrino33rd Middlesex1/26/2023Frank A. Moran17th Essex1/26/2023David Henry Argosky LeBoeuf17th Worcester1/26/2023Christopher J. Worrell5th Suffolk1/26/2023Susannah M. Whipps2nd Franklin1/26/2023Peter Capano11th Essex1/27/2023Carol A. Doherty3rd Bristol1/29/2023Brian W. Murray10th Worcester1/29/2023Jack Patrick Lewis7th Middlesex1/30/2023James C. Arena-DeRosa8th Middlesex1/30/2023Gerard J. Cassidy9th Plymouth1/31/2023 2 of 2
1616 Michelle M. DuBois10th Plymouth1/31/2023Michael P. Kushmerek3rd Worcester2/1/2023Kathleen R. LaNatra12th Plymouth2/1/2023Tackey Chan2nd Norfolk2/1/2023Patricia A. Duffy5th Hampden2/2/2023Jon Santiago9th Suffolk2/6/2023James K. Hawkins2nd Bristol2/7/2023Paul McMurtry11th Norfolk2/8/2023Kay Khan11th Middlesex2/8/2023Russell E. Holmes6th Suffolk2/8/2023William C. Galvin6th Norfolk2/13/2023Adrian C. Madaro1st Suffolk2/13/2023Priscila S. Sousa6th Middlesex2/14/2023David Paul Linsky5th Middlesex2/14/2023Sean Garballey23rd Middlesex2/14/2023Jennifer Balinsky Armini8th Essex2/14/2023Denise C. Garlick13th Norfolk2/15/2023Patrick Joseph Kearney4th Plymouth2/16/2023James B. EldridgeMiddlesex and Worcester2/16/2023David Allen Robertson19th Middlesex2/16/2023Daniel Cahill10th Essex2/17/2023Josh S. Cutler6th Plymouth2/17/2023Michael D. BradySecond Plymouth and Norfolk2/18/2023Samantha Montaño15th Suffolk2/21/2023Tram T. Nguyen18th Essex2/24/2023Adrianne Pusateri Ramos14th Essex3/1/2023Carlos González10th Hampden3/2/2023Michelle L. Ciccolo15th Middlesex3/2/2023Jacob R. OliveiraHampden, Hampshire and Worcester3/13/2023 1 of 25
1717 HOUSE DOCKET, NO. 2564 FILED ON: 1/19/2023
1818 HOUSE . . . . . . . . . . . . . . . No. 648
1919 By Representatives Stanley of Waltham and Lipper-Garabedian of Melrose, a petition
2020 (accompanied by bill, House, No. 648) of Thomas M. Stanley, Kate Lipper-Garabedian and
2121 others for legislation to improve quality and oversight of long-term care. Elder Affairs.
2222 [SIMILAR MATTER FILED IN PREVIOUS SESSION
2323 SEE HOUSE, NO. 4780 OF 2021-2022.]
2424 The Commonwealth of Massachusetts
2525 _______________
2626 In the One Hundred and Ninety-Third General Court
2727 (2023-2024)
2828 _______________
2929 An Act to improve quality and oversight of long-term care.
3030 Be it enacted by the Senate and House of Representatives in General Court assembled, and by the authority
3131 of the same, as follows:
3232 1 SECTION 1. Chapter 23 of the General Laws, as appearing in the 2020 Official Edition,
3333 2is hereby amended by inserting after section 9U the following 2 sections:-
3434 3 Section 9V. The executive office of labor and workforce development, through the
3535 4Commonwealth Corporation, shall establish a grant program for nursing facility supervisory and
3636 5leadership training. The program shall include, but not be limited to, covering the cost of nursing
3737 6facility worker participation in evidence-based supervisory training for the express purpose of
3838 7improving staff satisfaction, retaining staff and reducing turnover.
3939 8 Section 9W. The Commonwealth Corporation shall, subject to appropriation, establish an
4040 9extended care career ladder grant program, consistent with section 410 of chapter 159 of the acts 2 of 25
4141 10of 2000. The Commonwealth Corporation shall make grants available for certified nurses' aides,
4242 11home health aides, homemakers and other entry-level workers in long-term care. The grants may
4343 12include English language training, training in other languages and adult basic education
4444 13programs to improve quality of care and improve direct care worker access to and participation
4545 14in career ladder training. The length of such grants shall not exceed a period of 3 years. The
4646 15Commonwealth Corporation shall submit quarterly reports to the house and senate committees
4747 16on ways and means on said grant program including, but not limited to, the number of grants
4848 17awarded, the amount of each grant, a description of the career ladder programs, changes in care-
4949 18giving and workplace practices that have occurred and their impact on quality of care and worker
5050 19retention and the certificates, degrees or professional status attained by each participating
5151 20employee. The administrative and program-management costs for the implementation of said
5252 21grant program shall not exceed 4 per cent of the amount of the grant program. Each grant may
5353 22include funding for technical assistance and evaluation.
5454 23 SECTION 2. Chapter 111 of the General Laws, as so appearing, is hereby amended by
5555 24inserting after section 4O the following section:-
5656 25 Section 4P. The department shall, subject to appropriation, establish a tuition
5757 26reimbursement program for certified nursing assistant training. The department shall reimburse
5858 27for the costs of certified nursing assistant training or competency, provided that: (i) the costs
5959 28have been incurred for an approved certified nursing assistant training program; (ii) the costs
6060 29have been actually paid by the certified nursing assistant from their own personal funds; and (iii)
6161 30individuals have begun employment as a certified nursing assistant in a licensed nursing facility
6262 31within 12 months of completing the training program, including passing the competency testing. 3 of 25
6363 32 SECTION 3. Chapter 111 of the General Laws is hereby further amended by striking out
6464 33section 71 and inserting in place thereof the following section:-
6565 34 Section 71. (a) For purposes of this section and sections 71A½ to 73, inclusive, the
6666 35following terms shall have the following meanings unless the context or subject matter clearly
6767 36requires otherwise:
6868 37 “Applicant”, any person who applies to the department for a license to establish or
6969 38maintain and operate a long-term care facility.
7070 39 “Charitable home for the aged”, any institution, however named, conducted for charitable
7171 40purposes and maintained for the purpose of providing a retirement home for elderly persons and
7272 41which may provide nursing care within the home for its residents.
7373 42 “Convalescent or nursing home or skilled nursing facility”, any institution, however
7474 43named, whether conducted for charity or profit, which is advertised, announced or maintained for
7575 44the express or implied purpose of caring for four or more persons admitted thereto for the
7676 45purpose of nursing or convalescent care.
7777 46 “Infirmary maintained in a town”, an infirmary, which until now the department of
7878 47transitional assistance has been directed to visit by section 7 of chapter 121.
7979 48 “Intermediate care facility for persons with an intellectual disability”, any institution,
8080 49however named, whether conducted for charity or profit, which: (i) is advertised, announced or
8181 50maintained for the purpose of providing rehabilitative services and active treatment to persons
8282 51with an intellectual disability or persons with related conditions, as defined in regulations
8383 52promulgated pursuant to Title XIX of the federal Social Security Act (P.L. 89–97); (ii) is not 4 of 25
8484 53both owned and operated by a state agency; and (iii) makes application to the department for a
8585 54license for the purpose of participating in the federal program established by said Title XIX.
8686 55 “License”, an initial or renewal license to establish or maintain and operate a long-term
8787 56care facility issued by the department.
8888 57 “Licensee”, a person to whom a license to establish or maintain and operate a long-term
8989 58care facility has been issued by the department.
9090 59 “Long-term care facility”, a charitable home for the aged, convalescent or nursing home,
9191 60skilled nursing facility, infirmary maintained in a town, intermediate care facility for persons
9292 61with an intellectual disability or rest home.
9393 62 “Owner”, any person with an ownership interest of 5 per cent or more, or with a
9494 63controlling interest in an applicant, potential transferee or the real property on which a long-term
9595 64care facility is located; provided, that the real property owner is related to the applicant or
9696 65potential transferee as defined in Section 413.17(b) of Title 42 of the Code of Federal
9797 66Regulations.
9898 67 “Person”, an individual, trust, estate, partnership, association, company or corporation.
9999 68 “Potential transferee”, a person who submits to the department a “notice of intent to
100100 69acquire” the facility operations of a currently operating long-term care facility.
101101 70 “Rest home”, any institution, however named, which is advertised, announced or
102102 71maintained for the express or implied purpose of providing care incident to old age to four or
103103 72more persons who are ambulatory and who need supervision. 5 of 25
104104 73 “Transfer of facility operations”, a transfer of the operations of a currently operating
105105 74long-term care facility from the current licensee of the long-term care facility to a potential
106106 75transferee, pending licensure, pursuant to a written “transfer of operations” agreement.
107107 76 (b) To each applicant it deems suitable and responsible to establish or maintain and
108108 77operate a long-term care facility and which meets all other requirements for long-term care
109109 78facility licensure, the department shall issue for a term of 2 years, and shall renew for like terms,
110110 79a license, subject to the restrictions set forth in this section or revocation by it for cause;
111111 80provided, however, that each long-term care facility shall be inspected at least once a year.
112112 81 The department shall not issue license to establish or maintain an intermediate care
113113 82facility for persons with an intellectual disability unless the department determines that there is a
114114 83need for such facility at the designated location; provided, however, that in the case of a facility
115115 84previously licensed as an intermediate care facility for persons with an intellectual disability in
116116 85which there is a change in ownership, no such determination shall be required; and provided
117117 86further, that in the case of a facility previously licensed as an intermediate care facility for
118118 87persons with an intellectual disability in which there is a change in location, such determination
119119 88shall be limited to consideration of the suitability of the new location.
120120 89 In the case of the transfer of facility operations of a long-term care facility, a potential
121121 90transferee shall submit a “notice of intent to acquire” to the department at least 90 days prior to
122122 91the proposed transfer date. The notice of intent to acquire shall be on a form supplied by the
123123 92department and shall be deemed complete upon submission of all information which the
124124 93department requires on the notice of intent form and is reasonably necessary to carry out the
125125 94purposes of this section. In the case of the transfer of facility operations, a potential transferee 6 of 25
126126 95shall provide notice to the current staff of the facility, and shall provide notice of the potential
127127 96transferee’s plans regarding retaining the facility workforce and recognizing any current
128128 97collective bargaining agreements to the labor organizations that represents the facility’s
129129 98workforce at the time the potential transferee submits a “notice of intent to acquire”.
130130 99 No license shall be issued to an applicant or potential transferee unless the department
131131 100makes a determination that the applicant or potential transferee is responsible and suitable for
132132 101licensure.
133133 102 For purposes of this section, the department’s determination of responsibility and
134134 103suitability shall be limited to the following factors:
135135 104 (i) the civil litigation history of the applicant or potential transferee, including litigation
136136 105related to the operation of a long-term care facility, such as quality of care, safety of residents or
137137 106staff, employment and labor issues, fraud, unfair or deceptive business practices and
138138 107landlord/tenant issues; and the criminal history of the applicant or the potential transferee,
139139 108including their respective owners, which may include pending or settled litigation or other court
140140 109proceedings in the commonwealth and in other states including federal jurisdiction. Any
141141 110information related to criminal or civil litigation obtained by the department pursuant to this
142142 111section shall be confidential and exempt from disclosure under clause Twenty-sixth of section 7
143143 112of chapter 4 and chapter 66;
144144 113 (ii) the financial capacity of the applicant or potential transferee, including their
145145 114respective owners, to establish or maintain and operate a long-term care facility, which may
146146 115include any recorded liens and unpaid fees or taxes in the commonwealth and in other states; 7 of 25
147147 116 (iii) the history of the applicant or potential transferee, including their respective owners,
148148 117in providing long-term care in the commonwealth, measured by compliance with applicable
149149 118statutes and regulations governing the operation of long-term care facilities; and
150150 119 (iv) the history of the applicant or potential transferee, including their respective owners,
151151 120in providing long-term care in states other than the commonwealth, if any, measured by
152152 121compliance with the applicable statutes and regulations governing the operation of long-term
153153 122care facilities in said states.
154154 123 With respect to potential transferees, upon determination by the department that a
155155 124potential transferee is responsible and suitable for licensure, the potential transferee may file an
156156 125application for a license. In the case of a potential transfer of facility operations, the filing of an
157157 126application for a license shall have the effect of a license until the department takes final action
158158 127on such application.
159159 128 If the department determines that an applicant or potential transferee is not suitable and
160160 129responsible, the department’s determination shall take effect on the date of the department’s
161161 130notice. In such cases and upon the filing of a written request, the department shall afford the
162162 131applicant or potential transferee an adjudicatory hearing pursuant to chapter 30A.
163163 132 During the pendency of such appeal, the applicant or potential transferee shall not operate
164164 133the facility as a licensee, or, without prior approval of the department, manage such facility.
165165 134 Each applicant, potential transferee and licensee shall keep all information provided to
166166 135the department current. After the applicant, potential transferee or licensee becomes aware of any
167167 136change to information related to information it provided or is required to provide to the
168168 137department, such person shall submit to the department written notice of the changes as soon as 8 of 25
169169 138practicable and without unreasonable delay. Changes include, but are not limited to, changes in
170170 139financial status, such as filing for bankruptcy, any default under a lending agreement or under a
171171 140lease, the appointment of a receiver or the recording of any lien. Failure to provide timely notice
172172 141of such change may be subject to the remedies or sanctions available to the department under
173173 142sections 71 to 73, inclusive.
174174 143 An applicant, potential transferee or licensee and their respective owners shall be in
175175 144compliance with all applicable federal, state and local laws, rules and regulations.
176176 145 Prior to engaging a company to manage the long-term care facility, hereinafter a
177177 146“management company”, a licensee shall notify the department in writing of the proposed
178178 147management company’s name, contact information and any other information on the
179179 148management company and its personnel that may be reasonably requested by the department.
180180 149The licensee shall memorialize any such engagement in a written agreement with the
181181 150management company. Such written agreement shall include a requirement that the management
182182 151company and its personnel comply with all applicable federal, state and local laws, regulations
183183 152and rules. Promptly after the effective date of any such agreement, the licensee shall provide to
184184 153the department a copy of the valid, fully executed agreement. Any payment terms included in the
185185 154agreement shall be confidential and exempt from disclosure under clause Twenty-sixth of section
186186 1557 of chapter 4 and chapter 66.
187187 156 The department shall not issue a license unless the authorities in charge of the long-term
188188 157care facility first submit to the department, with respect to each building occupied by residents:
189189 158(i) a certificate of inspection of the egresses, the means of preventing the spread of fire and
190190 159apparatus for extinguishing fire, issued by an inspector of the office of public safety and 9 of 25
191191 160inspections of the division of professional licensure; provided, however, that with respect to
192192 161convalescent or nursing homes only, the division of health care quality of the department of
193193 162public health shall have sole authority to inspect for and issue such certificate; and (ii) a
194194 163certificate of inspection issued by the head of the local fire department certifying compliance
195195 164with the local ordinances.
196196 165 Any applicant who is aggrieved, on the basis of a written disapproval of a certificate of
197197 166inspection by the head of the local fire department or by the office of public safety and
198198 167inspections of the division of professional licensure, may, within 30 days from such disapproval,
199199 168appeal in writing to the division of professional licensure. With respect to certificates of
200200 169inspection that the division of health care quality of the department of public health has the sole
201201 170authority to issue, an applicant may, within 30 days from disapproval of a certificate of
202202 171inspection, appeal in writing to the department of public health only. Failure to either approve or
203203 172disapprove within 30 days after a written request by an applicant shall be deemed a disapproval.
204204 173 If the division of professional licensure or, where applicable, the department of public
205205 174health approves the issuance of a certificate of inspection, it shall forthwith be issued by the
206206 175agency that failed to approve. If said department disapproves, the applicant may appeal
207207 176therefrom to the superior court. Failure of said department to either approve or disapprove the
208208 177issuance of a certificate of inspection within 30 days after receipt of an appeal shall be deemed a
209209 178disapproval. The department shall not issue a license until issuance of an approved certificate of
210210 179inspection, as required in this section. 10 of 25
211211 180 Nothing in this section or in sections 72 or 73 shall be construed to revoke, supersede or
212212 181otherwise affect any laws, ordinances, by-laws, rules or regulations relating to building, zoning,
213213 182registration or maintenance of a long-term care facility.
214214 183 (c) For cause, the department may limit, restrict, suspend or revoke a license. Grounds for
215215 184cause on which the department may take such action shall include: (i) substantial or sustained
216216 185failure to provide adequate care to residents; (ii) substantial or sustained failure to maintain
217217 186compliance with applicable statutes, rules and regulations; (iii) or the lack of financial capacity
218218 187to maintain and operate a long-term care facility. Limits or restrictions include requiring a
219219 188facility to limit new admissions. Suspension of a license includes suspending the license during a
220220 189pending license revocation action, or suspending the license to permit the licensee a period of
221221 190time, not shorter than 60 days, to wind down operations, and discharge and transfer, if
222222 191applicable, all residents.
223223 192 The department may, when public necessity and convenience require, or to prevent undue
224224 193hardship to an applicant or licensee, under such rules and regulations as it may adopt, grant a
225225 194temporary provisional or probationary license under this section; provided, however, that no such
226226 195license shall be for a term exceeding 1 year.
227227 196 With respect to an order to limit, restrict or suspend a license, within 7 days of receipt of
228228 197the written order, the licensee may file a written request with the department for administrative
229229 198reconsideration of the order or any portion thereof.
230230 199 Upon a written request by a licensee who is aggrieved by the revocation of a license or
231231 200the adoption of a probationary license, or by an applicant who is aggrieved by the refusal of the
232232 201department to renew a license, the commissioner and the council shall hold a public hearing, 11 of 25
233233 202after due notice, and thereafter they may modify, affirm or reverse the action of the department;
234234 203provided, however, that the department may not refuse to renew and may not revoke the license
235235 204of a long-term care facility until after a hearing before a hearings officer, and any such applicant
236236 205so aggrieved shall have all the rights provided in chapter 30A with respect to adjudicatory
237237 206proceedings.
238238 207 In no case shall the revocation of such a license take effect in less than 30 days after
239239 208written notification by the department to the licensee.
240240 209 The fee for a license to establish or maintain or operate a long-term care facility shall be
241241 210determined annually by the commissioner of administration pursuant to the provision of section
242242 2113B of chapter 7, and the license shall not be transferable or assignable and shall be issued only
243243 212for the premises named in the application.
244244 213 Nursing institutions licensed by the department of mental health, or the department of
245245 214developmental services for persons with intellectual disabilities shall not be licensed or inspected
246246 215by the department of public health. The inspections herein provided shall be in addition to any
247247 216other inspections required by law.
248248 217 (d) In the case of the new construction of, or major addition, alteration or repair to, any
249249 218facility subject to this section, preliminary architectural plans and specifications and final
250250 219architectural plans and specifications shall be submitted to a qualified person designated by the
251251 220commissioner. Written approval of the final architectural plans and specifications shall be
252252 221obtained from said person prior to said new construction, or major addition, alteration or repair.
253253 222 Notwithstanding any of the foregoing provisions of this section, the department shall not
254254 223issue a license to establish or maintain and operate a long-term care facility unless the applicant 12 of 25
255255 224for such license submits to the department a certificate that each building to be occupied by
256256 225patients of such convalescent or nursing home or skilled nursing facility meets the construction
257257 226standards of the state building code, and is of at least type 1–B fireproof construction; provided,
258258 227however, that this paragraph shall not apply in the instance of a transfer of facility operations of a
259259 228convalescent or nursing home or skilled nursing facility whose license had not been revoked as
260260 229of the time of such transfer; and provided, further, that a public medical institution as defined
261261 230under section 2 of chapter 118E, which meets the construction standards as defined herein, shall
262262 231not be denied a license as a nursing home under this section because it was not of new
263263 232construction and designed for the purpose of operating a convalescent or nursing home or skilled
264264 233nursing facility at the time of application for a license to operate a nursing home. An
265265 234intermediate care facility for persons with an intellectual disability shall be required to meet the
266266 235construction standards established for such facilities by Title XIX of the Social Security Act
267267 236(P.L. 89–97) and any regulations promulgated pursuant thereto, and by regulations promulgated
268268 237by the department.
269269 238 (e) Every applicant for a license and every potential transferee shall provide on or with its
270270 239application or notice of intent to acquire a sworn statement of the names and addresses of any
271271 240owner as defined in this section. In this section, the phrase ‘‘person with an ownership or control
272272 241interest’’ shall have the definition set forth in 42 USC § 1320a–3 of the Social Security Act and
273273 242in regulations promulgated hereunder by the department.
274274 243 The department shall notify the secretary of elder affairs forthwith of the pendency of any
275275 244proceeding of any public hearing or of any action to be taken under this section relating to any
276276 245convalescent or nursing home, rest home, infirmary maintained in a town or charitable home for
277277 246the aged. The department shall notify the commissioner of mental health forthwith of the 13 of 25
278278 247pendency of any proceeding, public hearing or of any action to be taken under this section
279279 248relating to any intermediate care facility for persons with an intellectual disability.
280280 249 SECTION 4. Section 72 of said chapter 111 of the General Laws, as so appearing, is
281281 250hereby amended by adding the following four paragraphs:-
282282 251 The department shall establish regulations for the operation of small house nursing
283283 252homes, herein defined as 1 or more units of a nursing home designed and modeled as a private
284284 253home including residential kitchen and living area. Newly constructed small house nursing
285285 254homes shall house no more than 14 individuals per unit, in resident rooms that accommodate not
286286 255more than 2 residents per room, which are shared only at the request of a resident to
287287 256accommodate a spouse, partner, family member or friend. All resident rooms shall contain a full
288288 257private and accessible bathroom.
289289 258 Regulations for small house nursing homes shall, to the extent practicable, prohibit the
290290 259use of institutional features, including but not limited to nursing stations, medication carts, room
291291 260numbers and wall-mounted licenses or certificates that could appropriately be accessed through
292292 261other means.
293293 262 Regulations for construction and physical plant standards should be based on the smaller
294294 263size and limited number of residents served in small house nursing homes in comparison with
295295 264traditional nursing facility units. In addition to development of construction and physical plant
296296 265standards that support small house nursing homes, regulations shall support a staffing model
297297 266small house nursing homes that allow for a universal worker approach to resident care that is
298298 267organized to support and empower all staff to respond to the needs and desires of residents
299299 268including cooking and meal preparation, and provides for consistent staff in each small house. 14 of 25
300300 269 The executive office of health and human services shall develop an add-on to rates of
301301 270payment for nursing facilities that develop small house nursing homes and meet criteria
302302 271established by the executive office.
303303 272 SECTION 5. Said chapter 111 is hereby further amended by striking out section 72E and
304304 273inserting in place thereof the following section:-
305305 274 Section 72E. The department shall, after every inspection by its agent made under
306306 275authority of section 72, give the licensee of the inspected long-term care facility notice in writing
307307 276of every violation of the applicable statutes, rules and regulations of the department found upon
308308 277said inspection. With respect to the date by which the licensee shall remedy or correct each
309309 278violation, hereinafter the “correct by date”, the department in such notice shall specify a
310310 279reasonable time, not more than 60 days after receipt thereof, by which time the licensee shall
311311 280remedy or correct each violation cited therein or, in the case of any violation which in the
312312 281opinion of the department is not reasonably capable of correction within 60 days, the department
313313 282shall require only that the licensee submit a written plan for the timely correction of the violation
314314 283in a reasonable manner. The department may modify any nonconforming plan upon notice in
315315 284writing to the licensee.
316316 285 Absent good faith efforts to remedy or correct, failure to remedy or correct a cited
317317 286violation by the agreed upon correct by date shall be cause to pursue or impose the remedies or
318318 287sanctions available to it under sections 71 to 73, inclusive, unless the licensee shall demonstrate
319319 288to the satisfaction of the department or the court, as the case may be, that such failure was not
320320 289due to any neglect of its duty and occurred despite an attempt in good faith to make correction by
321321 290the agreed upon correct by date. The department may pursue or impose any remedy or sanction 15 of 25
322322 291or combination of remedies or sanctions available to it under said sections 71 to 73, inclusive. An
323323 292aggrieved licensee may pursue the remedies available to it under said sections 71 to 73,
324324 293inclusive.
325325 294 In addition, if the licensee fails to maintain substantial or sustained compliance with
326326 295applicable statutes, rules and regulations, in addition to imposing any of the other remedies or
327327 296sanctions available to it, the department may require the licensee to engage, at the licensee’s own
328328 297expense, a temporary manager to assist the licensee with bringing the facility into substantial
329329 298compliance and with sustaining such compliance. Such manager shall be subject to the
330330 299department’s approval, provided that such approval not be unreasonably withheld. Any such
331331 300engagement of a temporary manager shall be for a period of not less than 3 months and shall be
332332 301pursuant to a written agreement between the licensee and the management company. A copy of
333333 302such agreement shall be provided by the licensee to the department promptly after execution.
334334 303Any payment terms included in the agreement shall be confidential and exempt from disclosure
335335 304under clause twenty-sixth of section 7 of chapter 4 and chapter 66.
336336 305 Nothing in this section shall be construed to prohibit the department from enforcing a
337337 306statute, rule or regulation, administratively or in court, without first affording formal opportunity
338338 307to make correction under this section, where, in the opinion of the department, the violation of
339339 308such statute, rule or regulation jeopardizes the health or safety of residents or the public or
340340 309seriously limits the capacity of a licensee to provide adequate care, or where the violation of such
341341 310statute, rule or regulation is the second such violation occurring during a period of 12 full
342342 311months. 16 of 25
343343 312 SECTION 6. Section 72K of said chapter 111 of the General Laws, as so appearing, is
344344 313hereby amended by striking out subsection (b) and inserting in place thereof the following 2
345345 314subsections:-
346346 315 (b) The attorney general may file a civil action against a person who commits abuse,
347347 316mistreatment or neglect of a patient or resident or who misappropriates patient or resident
348348 317property or against a person who wantonly or recklessly permits or causes another to commit
349349 318abuse, mistreatment or neglect of a patient or resident or who misappropriates patient or resident
350350 319property. The civil penalty for such abuse, mistreatment, neglect or misappropriation shall not
351351 320exceed: $25,000 if no bodily injury results; $50,000 if bodily injury results; $100,000 if sexual
352352 321assault or serious bodily injury results; and $250,000 if death results. Section 60B of chapter 231
353353 322shall not apply to an action brought by the attorney general pursuant to this section. Nothing in
354354 323this section shall preclude the filing of any action brought by the attorney general or a private
355355 324party pursuant to chapter 93A or any action by the department pursuant to this chapter.
356356 325 (c) Notwithstanding section 5 of chapter 260, the attorney general may file a civil action
357357 326only within four years next after an offense is committed.
358358 327 SECTION 7. Said chapter 111 of the General Laws is hereby further amended by
359359 328inserting after section 72BB the following 3 sections:-
360360 329 Section 72CC. (a) For purposes of this section, the following terms shall, unless the
361361 330context clearly requires otherwise, have the following meanings:
362362 331 “Cohorting”, the practice of grouping patients who are or are not colonized or infected
363363 332with the same organism in order to confine their care to one area and prevent contact with other
364364 333patients. 17 of 25
365365 334 “Endemic level”, the usual level of given disease in a geographic area.
366366 335 “Isolating”, the process of separating persons colonized or infected with a communicable
367367 336disease from those who are not colonized or infected with a communicable disease.
368368 337 “Outbreak”, any unusual occurrence of disease or any disease above background or
369369 338endemic levels.
370370 339 “Long-term care facility”, a charitable home for the aged, convalescent or nursing home
371371 340or skilled nursing facility, an infirmary maintained in a town, an intermediate care facility for
372372 341persons with an intellectual disability or a rest home.
373373 342 (b) Notwithstanding any general or special law to the contrary, the department shall
374374 343require long-term care facilities to develop an outbreak response plan which shall be customized
375375 344to the facility. Each facility’s plan shall include, but not be limited to:
376376 345 (1) a protocol for isolating and cohorting infected and at-risk patients in the event of an
377377 346outbreak of a contagious disease until the cessation of the outbreak;
378378 347 (2) clear policies for the notification of residents, residents’ families, visitors, and staff in
379379 348the event of an outbreak of a contagious disease at a facility;
380380 349 (3) information on the availability of laboratory testing, protocols for assessing whether
381381 350facility visitors are colonized or infected with a communicable disease, protocols to require those
382382 351staff who are colonized or infected with a communicable disease to not present at the facility for
383383 352work duties and processes for implementing evidence-based outbreak response measures;
384384 353 (4) policies to conduct routine monitoring of residents and staff to quickly identify signs
385385 354of a communicable disease that could develop into an outbreak; and 18 of 25
386386 355 (5) policies for reporting outbreaks to public health officials in accordance with
387387 356applicable laws and regulations.
388388 357 (c) (1) In addition to the requirements set forth in subsection (b), the department shall
389389 358require long-term care facilities to include in their outbreak response plan, written policies to
390390 359meet staffing, training and facility demands during an infectious disease outbreak and to
391391 360successfully implement the outbreak response plan, including either employing on a full-time or
392392 361part-time basis, or contracting with on a consultative basis, the following individuals:
393393 362 (a) an individual certified by the Certification Board of Infection Control &
394394 363Epidemiology, Inc.; or
395395 364 (b) a physician who has completed an infectious disease fellowship.
396396 365 (2) The department shall verify that the outbreak response plans submitted by long-term
397397 366care facilities are in compliance with the requirements of subsection (b) and with the
398398 367requirements of paragraph (1) of this subsection.
399399 368 (d) (1) Each long-term care facility that submits an outbreak response plan to the
400400 369department pursuant to subsection (c) shall review the plan on an annual basis.
401401 370 (2) If a long-term care facility makes any material changes to its outbreak response plan,
402402 371the facility shall submit to the department an updated outbreak response plan within 30 days. The
403403 372department shall, upon receiving an updated outbreak response plan, verify that the plan is
404404 373compliant with the requirements of subsections (b) and (c).
405405 374 (e) The department shall promulgate regulations necessary to implement this section. 19 of 25
406406 375 Section 72DD. The department, through its division of health care facility licensure and
407407 376certification, shall establish and implement a prescribed process and program for providing
408408 377training and education to long term care providers licensed by the department under section 72.
409409 378The training and education programs may include: infection prevention and control;
410410 379development, implementation, adherence and review of comprehensive resident care plans; falls
411411 380prevention; procedures to ensure timely notification of changes in a resident’s condition to the
412412 381resident’s primary care physician; the prevention of abuse and neglect; development and
413413 382implementation of a program to minimize the danger of workplace violence to employees; and
414414 383review of the survey and inspection process. The department shall consult with the industry trade
415415 384associations, before requiring any new regulatory guidance, regulation, interpretation, program
416416 385letter or memorandum or any other materials used in surveyor training to survey licensed
417417 386providers.
418418 387 The process, training, and education shall include, but not be limited to, the following:
419419 388 (i) annual training for long term care facilities on the licensure and certification process.
420420 389This training shall include, but not be limited to, the department’s interpretation of the general
421421 390laws, rules, regulations, procedures and policies concerning the licensure and certification
422422 391process for such long-term care facilities;
423423 392 (ii) biannual training of long-term care providers on the most frequently cited
424424 393deficiencies, identified deficiency trends, both state and federal, and best practices to ensure
425425 394resident quality of care; and 20 of 25
426426 395 (iii) training of long-term care providers and the department survey inspectors jointly on
427427 396the department's new expectations. Trainings shall be interactive, with the sharing of information
428428 397and recommendations between long term care facilities and the department on issues and topics.
429429 398 Section 72EE. (a) For the purposes of this section, the following terms shall, unless the
430430 399context clearly requires otherwise, have the following meanings:
431431 400 “Religious and recreational activities”, any religious, social or recreational activity that is
432432 401consistent with the resident’s preferences and choosing, regardless of whether the activity is
433433 402coordinated, offered, provided or sponsored by facility staff or by an outside activities provider.
434434 403 “Resident”, a person who resides in a long-term care facility.
435435 404 “Long-term care facility”, a charitable home for the aged, convalescent or nursing home
436436 405or skilled nursing facility, an infirmary maintained in a town, an intermediate care facility for
437437 406persons with an intellectual disability or a rest home.
438438 407 (b) The department shall promulgate regulations necessary to encourage and enable
439439 408residents of a long-term care facility to engage in in-person, face-to-face, verbal or auditory-
440440 409based contact, communications and religious and recreational activities with others except when
441441 410such in-person contact, communication or activities are prohibited, restricted or limited, as
442442 411otherwise permitted by federal or state statute, rule or regulation. Said regulations shall include
443443 412specific protocols and procedures to provide for residents of the facility who have disabilities
444444 413that impede their ability to communicate, including, but not limited to, residents who are blind,
445445 414deaf, have Alzheimer’s disease or other related dementias and residents who have developmental
446446 415disabilities. 21 of 25
447447 416 (c) The department may distribute civil monetary penalty funds, as approved by the
448448 417federal Centers for Medicare and Medicaid Services, and any other available federal and state
449449 418funds, upon request, to facilities for communicative technologies and accessories needed for the
450450 419purposes of this section.
451451 420 SECTION 8. Said chapter 111 is hereby further amended by striking out section 73 and
452452 421inserting in place thereof the following section:-
453453 422 Section 73. Whoever advertises, announces, establishes or maintains, or is concerned in
454454 423establishing or maintaining a long-term care facility, or is engaged in any such business, without
455455 424a license granted under section 71, or whoever being licensed under said section 71 violates any
456456 425provision of sections 71 to 73, inclusive, shall for a first offense be punished by a fine of not
457457 426more than $1,000, and for a subsequent offense by a fine of not more than $2,000 or by
458458 427imprisonment for not more than two years.
459459 428 Whoever violates any rule or regulation established under sections 71, 72 and 72C shall
460460 429be punished by a fine, not to exceed $22,320, as the department may establish unless the
461461 430department determines a higher amount is permitted pursuant to 42 CFR 488.438. If any person
462462 431violates any such rule or regulation by allowing a condition to exist which may be corrected or
463463 432remedied, the department shall order such person, in writing, to correct or remedy such
464464 433condition, and if such person fails or refuses to comply with such order by the agreed upon
465465 434correct by date, as defined in section 72E, each day after the agreed upon correct by date during
466466 435which such failure or refusal to comply continues shall constitute a separate offense. A failure to
467467 436pay the fine imposed by this section shall be a violation of this section. 22 of 25
468468 437 SECTION 9. Section 14A of chapter 118E of the General Laws, as appearing in the 2020
469469 438Official Edition, is hereby amended by adding the following paragraph:-
470470 439 On a per resident basis, MassHealth shall reimburse nursing home facilities for up to and
471471 440including 20 medical leave-of-absence days and shall reimburse the facilities for up to and
472472 441including 10 nonmedical leave-of-absence days per year for MassHealth recipients; provided,
473473 442that medical leave-of-absence days shall include an observation stay in a hospital in excess of 24
474474 443hours. No nursing home shall reassign a patient's bed during a leave of absence that is eligible
475475 444for reimbursement.
476476 445 SECTION 10. Said chapter 118E of the General Laws is further amended by adding the
477477 446following section:-
478478 447 Section 80. For the purpose of ensuring a living wage for nursing facility direct care staff,
479479 448MassHealth shall enact regulations regarding standard payments from MassHealth to nursing
480480 449facilities that establish a living wage for direct care staff of licensed nursing homes, including,
481481 450but not limited to, certified nurse aides and housekeeping, laundry, dietary, plant operations and
482482 451clerical staff. Such regulations shall ensure that such standard payments shall reimburse nursing
483483 452facilities for the costs of paying a living wage, associated payroll benefits and related employee
484484 453costs. MassHealth shall, subject to appropriation, adjust such payments with an inflation
485485 454adjustment consistent with the annual unadjusted Skilled Nursing Facility Market Basket Update,
486486 455as established by the Centers for Medicare & Medicaid Services in 42 C.F.R. § 413.337.
487487 456MassHealth shall adopt all additional regulations and procedures necessary to carry out this
488488 457section, provided, that such regulations shall include permissible use standards mandating that
489489 458facilities shall expend these supplemental payments exclusively on direct care staff expenses, 23 of 25
490490 459which shall be further defined in such regulations but that shall not include spending on
491491 460temporary nursing staff, management staff or nursing facility administrators. Such additional
492492 461regulations and procedures shall include: (i) mandated facility interim reporting to the executive
493493 462office of health and human services on the ways in which the facility expects to spend; and (ii)
494494 463mandated facility final reporting on the expenditure of payments received under this section,
495495 464including audits and provisions that reconcile such expenditure reporting with the Direct Care
496496 465Cost Quotient regulations. MassHealth shall submit to the house and senate committees on ways
497497 466and means a report containing an analysis of funds expended under this program.
498498 467 SECTION 11. (a) Notwithstanding any special or general law to the contrary, the center
499499 468for health information and analysis, in consultation with MassHealth, the department of elder
500500 469affairs, the department of public health and the health policy commission shall annually conduct
501501 470an examination of cost trends and financial performance among nursing facilities, as defined by
502502 471957 CMR 7.02. The information shall be analyzed on an institution-specific and industry-wide
503503 472basis. The examination shall also aggregate information collected on multiple skilled nursing
504504 473facilities that are owned and operated by a single individual, trust, estate, partnership,
505505 474association, company or corporation with an ownership interest of 5 per cent or more in the
506506 475facilities’ operating license, management company, or associated real estate. The examination
507507 476and report shall include, but not be limited to the collection and analysis of the following: (i)
508508 477gross and net patient service revenues; (ii) other sources of operating and non-operating revenue;
509509 478(iii) trends in relative price, payer mix, case mix, utilization and length of stay dating back to
510510 4792010; (iv) affiliations with other health care providers, including, but not limited to, preferred
511511 480clinical relationships and partnerships; (v) categories of costs, including, but not limited to,
512512 481general and administrative costs, nursing and other labor costs and salaries, building costs, 24 of 25
513513 482capital costs and other operating costs; (vi) total spending on direct patient care as a percent of
514514 483total operating expenses; (vii) operating and total margin; (viii) occupancy rates; and (ix) other
515515 484relevant measures of financial performance and service delivery. These measures should
516516 485distinguish long-term residents from short-stay residents where possible. The report and any
517517 486policy recommendations shall be filed with the clerks of the house of representatives and the
518518 487senate, the house of representatives and senate committees on ways and means and the joint
519519 488committee on elder affairs no later than 6 months after the passage of this act.
520520 489 (b) To determine affiliations between nursing facilities and other health care providers as
521521 490required, the center for health information and analysis shall utilize ownership information
522522 491submitted to the department of public health as part of the long-term care facility licensure
523523 492determination process set forth in section 71 of chapter 111 of the General Laws. The department
524524 493of public health shall provide such records as necessary for the provision of this section.
525525 494 SECTION 12. Notwithstanding any general or special law to the contrary, the health
526526 495policy commission shall conduct an analysis and issue a report on nursing personnel in long-term
527527 496care facilities. The study shall consider the hours of care per resident per day required to prevent
528528 497a substandard quality of care as defined by 42 CFR 488.301 and ensure sufficient staffing levels
529529 498necessary to meet resident nursing care needs based on acuity, resident assessments, care plans,
530530 499census and other relevant factors. This study shall also consider the effect of such staffing
531531 500requirements on the long-term care industry including cost impact on long-term care facilities,
532532 501satisfaction of the workforce and quality of care for residents.
533533 502 The health policy commission shall submit to the clerks of the house of representatives
534534 503and the senate, the house and senate committees on ways and means, the joint committee on 25 of 25
535535 504healthcare financing and the joint committee on elder affairs the report, including any
536536 505recommendations derived from the study within 180 days of the effective date of this act.
537537 506 SECTION 13. Pursuant to section 72CC of section 111 of the General Laws, each long-
538538 507term care facility shall submit its outbreak response plan to the department within 180 days of
539539 508the effective date of this act.