1 of 2 HOUSE DOCKET, NO. 2564 FILED ON: 1/19/2023 HOUSE . . . . . . . . . . . . . . . No. 648 The Commonwealth of Massachusetts _________________ PRESENTED BY: Thomas M. Stanley and Kate Lipper-Garabedian _________________ To the Honorable Senate and House of Representatives of the Commonwealth of Massachusetts in General Court assembled: The undersigned legislators and/or citizens respectfully petition for the adoption of the accompanying bill: An Act to improve quality and oversight of long-term care. _______________ PETITION OF: NAME:DISTRICT/ADDRESS :DATE ADDED:Thomas M. Stanley9th Middlesex1/9/2023Kate Lipper-Garabedian32nd Middlesex1/19/2023Lindsay N. Sabadosa1st Hampshire1/19/2023Patricia D. JehlenSecond Middlesex1/20/2023Ruth B. Balser12th Middlesex1/24/2023Rodney M. Elliott16th Middlesex1/26/2023Steven Owens29th Middlesex1/26/2023Steven Ultrino33rd Middlesex1/26/2023Frank A. Moran17th Essex1/26/2023David Henry Argosky LeBoeuf17th Worcester1/26/2023Christopher J. Worrell5th Suffolk1/26/2023Susannah M. Whipps2nd Franklin1/26/2023Peter Capano11th Essex1/27/2023Carol A. Doherty3rd Bristol1/29/2023Brian W. Murray10th Worcester1/29/2023Jack Patrick Lewis7th Middlesex1/30/2023James C. Arena-DeRosa8th Middlesex1/30/2023Gerard J. Cassidy9th Plymouth1/31/2023 2 of 2 Michelle M. DuBois10th Plymouth1/31/2023Michael P. Kushmerek3rd Worcester2/1/2023Kathleen R. LaNatra12th Plymouth2/1/2023Tackey Chan2nd Norfolk2/1/2023Patricia A. Duffy5th Hampden2/2/2023Jon Santiago9th Suffolk2/6/2023James K. Hawkins2nd Bristol2/7/2023Paul McMurtry11th Norfolk2/8/2023Kay Khan11th Middlesex2/8/2023Russell E. Holmes6th Suffolk2/8/2023William C. Galvin6th Norfolk2/13/2023Adrian C. Madaro1st Suffolk2/13/2023Priscila S. Sousa6th Middlesex2/14/2023David Paul Linsky5th Middlesex2/14/2023Sean Garballey23rd Middlesex2/14/2023Jennifer Balinsky Armini8th Essex2/14/2023Denise C. Garlick13th Norfolk2/15/2023Patrick Joseph Kearney4th Plymouth2/16/2023James B. EldridgeMiddlesex and Worcester2/16/2023David Allen Robertson19th Middlesex2/16/2023Daniel Cahill10th Essex2/17/2023Josh S. Cutler6th Plymouth2/17/2023Michael D. BradySecond Plymouth and Norfolk2/18/2023Samantha Montaño15th Suffolk2/21/2023Tram T. Nguyen18th Essex2/24/2023Adrianne Pusateri Ramos14th Essex3/1/2023Carlos González10th Hampden3/2/2023Michelle L. Ciccolo15th Middlesex3/2/2023Jacob R. OliveiraHampden, Hampshire and Worcester3/13/2023 1 of 25 HOUSE DOCKET, NO. 2564 FILED ON: 1/19/2023 HOUSE . . . . . . . . . . . . . . . No. 648 By Representatives Stanley of Waltham and Lipper-Garabedian of Melrose, a petition (accompanied by bill, House, No. 648) of Thomas M. Stanley, Kate Lipper-Garabedian and others for legislation to improve quality and oversight of long-term care. Elder Affairs. [SIMILAR MATTER FILED IN PREVIOUS SESSION SEE HOUSE, NO. 4780 OF 2021-2022.] The Commonwealth of Massachusetts _______________ In the One Hundred and Ninety-Third General Court (2023-2024) _______________ An Act to improve quality and oversight of long-term care. Be it enacted by the Senate and House of Representatives in General Court assembled, and by the authority of the same, as follows: 1 SECTION 1. Chapter 23 of the General Laws, as appearing in the 2020 Official Edition, 2is hereby amended by inserting after section 9U the following 2 sections:- 3 Section 9V. The executive office of labor and workforce development, through the 4Commonwealth Corporation, shall establish a grant program for nursing facility supervisory and 5leadership training. The program shall include, but not be limited to, covering the cost of nursing 6facility worker participation in evidence-based supervisory training for the express purpose of 7improving staff satisfaction, retaining staff and reducing turnover. 8 Section 9W. The Commonwealth Corporation shall, subject to appropriation, establish an 9extended care career ladder grant program, consistent with section 410 of chapter 159 of the acts 2 of 25 10of 2000. The Commonwealth Corporation shall make grants available for certified nurses' aides, 11home health aides, homemakers and other entry-level workers in long-term care. The grants may 12include English language training, training in other languages and adult basic education 13programs to improve quality of care and improve direct care worker access to and participation 14in career ladder training. The length of such grants shall not exceed a period of 3 years. The 15Commonwealth Corporation shall submit quarterly reports to the house and senate committees 16on ways and means on said grant program including, but not limited to, the number of grants 17awarded, the amount of each grant, a description of the career ladder programs, changes in care- 18giving and workplace practices that have occurred and their impact on quality of care and worker 19retention and the certificates, degrees or professional status attained by each participating 20employee. The administrative and program-management costs for the implementation of said 21grant program shall not exceed 4 per cent of the amount of the grant program. Each grant may 22include funding for technical assistance and evaluation. 23 SECTION 2. Chapter 111 of the General Laws, as so appearing, is hereby amended by 24inserting after section 4O the following section:- 25 Section 4P. The department shall, subject to appropriation, establish a tuition 26reimbursement program for certified nursing assistant training. The department shall reimburse 27for the costs of certified nursing assistant training or competency, provided that: (i) the costs 28have been incurred for an approved certified nursing assistant training program; (ii) the costs 29have been actually paid by the certified nursing assistant from their own personal funds; and (iii) 30individuals have begun employment as a certified nursing assistant in a licensed nursing facility 31within 12 months of completing the training program, including passing the competency testing. 3 of 25 32 SECTION 3. Chapter 111 of the General Laws is hereby further amended by striking out 33section 71 and inserting in place thereof the following section:- 34 Section 71. (a) For purposes of this section and sections 71A½ to 73, inclusive, the 35following terms shall have the following meanings unless the context or subject matter clearly 36requires otherwise: 37 “Applicant”, any person who applies to the department for a license to establish or 38maintain and operate a long-term care facility. 39 “Charitable home for the aged”, any institution, however named, conducted for charitable 40purposes and maintained for the purpose of providing a retirement home for elderly persons and 41which may provide nursing care within the home for its residents. 42 “Convalescent or nursing home or skilled nursing facility”, any institution, however 43named, whether conducted for charity or profit, which is advertised, announced or maintained for 44the express or implied purpose of caring for four or more persons admitted thereto for the 45purpose of nursing or convalescent care. 46 “Infirmary maintained in a town”, an infirmary, which until now the department of 47transitional assistance has been directed to visit by section 7 of chapter 121. 48 “Intermediate care facility for persons with an intellectual disability”, any institution, 49however named, whether conducted for charity or profit, which: (i) is advertised, announced or 50maintained for the purpose of providing rehabilitative services and active treatment to persons 51with an intellectual disability or persons with related conditions, as defined in regulations 52promulgated pursuant to Title XIX of the federal Social Security Act (P.L. 89–97); (ii) is not 4 of 25 53both owned and operated by a state agency; and (iii) makes application to the department for a 54license for the purpose of participating in the federal program established by said Title XIX. 55 “License”, an initial or renewal license to establish or maintain and operate a long-term 56care facility issued by the department. 57 “Licensee”, a person to whom a license to establish or maintain and operate a long-term 58care facility has been issued by the department. 59 “Long-term care facility”, a charitable home for the aged, convalescent or nursing home, 60skilled nursing facility, infirmary maintained in a town, intermediate care facility for persons 61with an intellectual disability or rest home. 62 “Owner”, any person with an ownership interest of 5 per cent or more, or with a 63controlling interest in an applicant, potential transferee or the real property on which a long-term 64care facility is located; provided, that the real property owner is related to the applicant or 65potential transferee as defined in Section 413.17(b) of Title 42 of the Code of Federal 66Regulations. 67 “Person”, an individual, trust, estate, partnership, association, company or corporation. 68 “Potential transferee”, a person who submits to the department a “notice of intent to 69acquire” the facility operations of a currently operating long-term care facility. 70 “Rest home”, any institution, however named, which is advertised, announced or 71maintained for the express or implied purpose of providing care incident to old age to four or 72more persons who are ambulatory and who need supervision. 5 of 25 73 “Transfer of facility operations”, a transfer of the operations of a currently operating 74long-term care facility from the current licensee of the long-term care facility to a potential 75transferee, pending licensure, pursuant to a written “transfer of operations” agreement. 76 (b) To each applicant it deems suitable and responsible to establish or maintain and 77operate a long-term care facility and which meets all other requirements for long-term care 78facility licensure, the department shall issue for a term of 2 years, and shall renew for like terms, 79a license, subject to the restrictions set forth in this section or revocation by it for cause; 80provided, however, that each long-term care facility shall be inspected at least once a year. 81 The department shall not issue license to establish or maintain an intermediate care 82facility for persons with an intellectual disability unless the department determines that there is a 83need for such facility at the designated location; provided, however, that in the case of a facility 84previously licensed as an intermediate care facility for persons with an intellectual disability in 85which there is a change in ownership, no such determination shall be required; and provided 86further, that in the case of a facility previously licensed as an intermediate care facility for 87persons with an intellectual disability in which there is a change in location, such determination 88shall be limited to consideration of the suitability of the new location. 89 In the case of the transfer of facility operations of a long-term care facility, a potential 90transferee shall submit a “notice of intent to acquire” to the department at least 90 days prior to 91the proposed transfer date. The notice of intent to acquire shall be on a form supplied by the 92department and shall be deemed complete upon submission of all information which the 93department requires on the notice of intent form and is reasonably necessary to carry out the 94purposes of this section. In the case of the transfer of facility operations, a potential transferee 6 of 25 95shall provide notice to the current staff of the facility, and shall provide notice of the potential 96transferee’s plans regarding retaining the facility workforce and recognizing any current 97collective bargaining agreements to the labor organizations that represents the facility’s 98workforce at the time the potential transferee submits a “notice of intent to acquire”. 99 No license shall be issued to an applicant or potential transferee unless the department 100makes a determination that the applicant or potential transferee is responsible and suitable for 101licensure. 102 For purposes of this section, the department’s determination of responsibility and 103suitability shall be limited to the following factors: 104 (i) the civil litigation history of the applicant or potential transferee, including litigation 105related to the operation of a long-term care facility, such as quality of care, safety of residents or 106staff, employment and labor issues, fraud, unfair or deceptive business practices and 107landlord/tenant issues; and the criminal history of the applicant or the potential transferee, 108including their respective owners, which may include pending or settled litigation or other court 109proceedings in the commonwealth and in other states including federal jurisdiction. Any 110information related to criminal or civil litigation obtained by the department pursuant to this 111section shall be confidential and exempt from disclosure under clause Twenty-sixth of section 7 112of chapter 4 and chapter 66; 113 (ii) the financial capacity of the applicant or potential transferee, including their 114respective owners, to establish or maintain and operate a long-term care facility, which may 115include any recorded liens and unpaid fees or taxes in the commonwealth and in other states; 7 of 25 116 (iii) the history of the applicant or potential transferee, including their respective owners, 117in providing long-term care in the commonwealth, measured by compliance with applicable 118statutes and regulations governing the operation of long-term care facilities; and 119 (iv) the history of the applicant or potential transferee, including their respective owners, 120in providing long-term care in states other than the commonwealth, if any, measured by 121compliance with the applicable statutes and regulations governing the operation of long-term 122care facilities in said states. 123 With respect to potential transferees, upon determination by the department that a 124potential transferee is responsible and suitable for licensure, the potential transferee may file an 125application for a license. In the case of a potential transfer of facility operations, the filing of an 126application for a license shall have the effect of a license until the department takes final action 127on such application. 128 If the department determines that an applicant or potential transferee is not suitable and 129responsible, the department’s determination shall take effect on the date of the department’s 130notice. In such cases and upon the filing of a written request, the department shall afford the 131applicant or potential transferee an adjudicatory hearing pursuant to chapter 30A. 132 During the pendency of such appeal, the applicant or potential transferee shall not operate 133the facility as a licensee, or, without prior approval of the department, manage such facility. 134 Each applicant, potential transferee and licensee shall keep all information provided to 135the department current. After the applicant, potential transferee or licensee becomes aware of any 136change to information related to information it provided or is required to provide to the 137department, such person shall submit to the department written notice of the changes as soon as 8 of 25 138practicable and without unreasonable delay. Changes include, but are not limited to, changes in 139financial status, such as filing for bankruptcy, any default under a lending agreement or under a 140lease, the appointment of a receiver or the recording of any lien. Failure to provide timely notice 141of such change may be subject to the remedies or sanctions available to the department under 142sections 71 to 73, inclusive. 143 An applicant, potential transferee or licensee and their respective owners shall be in 144compliance with all applicable federal, state and local laws, rules and regulations. 145 Prior to engaging a company to manage the long-term care facility, hereinafter a 146“management company”, a licensee shall notify the department in writing of the proposed 147management company’s name, contact information and any other information on the 148management company and its personnel that may be reasonably requested by the department. 149The licensee shall memorialize any such engagement in a written agreement with the 150management company. Such written agreement shall include a requirement that the management 151company and its personnel comply with all applicable federal, state and local laws, regulations 152and rules. Promptly after the effective date of any such agreement, the licensee shall provide to 153the department a copy of the valid, fully executed agreement. Any payment terms included in the 154agreement shall be confidential and exempt from disclosure under clause Twenty-sixth of section 1557 of chapter 4 and chapter 66. 156 The department shall not issue a license unless the authorities in charge of the long-term 157care facility first submit to the department, with respect to each building occupied by residents: 158(i) a certificate of inspection of the egresses, the means of preventing the spread of fire and 159apparatus for extinguishing fire, issued by an inspector of the office of public safety and 9 of 25 160inspections of the division of professional licensure; provided, however, that with respect to 161convalescent or nursing homes only, the division of health care quality of the department of 162public health shall have sole authority to inspect for and issue such certificate; and (ii) a 163certificate of inspection issued by the head of the local fire department certifying compliance 164with the local ordinances. 165 Any applicant who is aggrieved, on the basis of a written disapproval of a certificate of 166inspection by the head of the local fire department or by the office of public safety and 167inspections of the division of professional licensure, may, within 30 days from such disapproval, 168appeal in writing to the division of professional licensure. With respect to certificates of 169inspection that the division of health care quality of the department of public health has the sole 170authority to issue, an applicant may, within 30 days from disapproval of a certificate of 171inspection, appeal in writing to the department of public health only. Failure to either approve or 172disapprove within 30 days after a written request by an applicant shall be deemed a disapproval. 173 If the division of professional licensure or, where applicable, the department of public 174health approves the issuance of a certificate of inspection, it shall forthwith be issued by the 175agency that failed to approve. If said department disapproves, the applicant may appeal 176therefrom to the superior court. Failure of said department to either approve or disapprove the 177issuance of a certificate of inspection within 30 days after receipt of an appeal shall be deemed a 178disapproval. The department shall not issue a license until issuance of an approved certificate of 179inspection, as required in this section. 10 of 25 180 Nothing in this section or in sections 72 or 73 shall be construed to revoke, supersede or 181otherwise affect any laws, ordinances, by-laws, rules or regulations relating to building, zoning, 182registration or maintenance of a long-term care facility. 183 (c) For cause, the department may limit, restrict, suspend or revoke a license. Grounds for 184cause on which the department may take such action shall include: (i) substantial or sustained 185failure to provide adequate care to residents; (ii) substantial or sustained failure to maintain 186compliance with applicable statutes, rules and regulations; (iii) or the lack of financial capacity 187to maintain and operate a long-term care facility. Limits or restrictions include requiring a 188facility to limit new admissions. Suspension of a license includes suspending the license during a 189pending license revocation action, or suspending the license to permit the licensee a period of 190time, not shorter than 60 days, to wind down operations, and discharge and transfer, if 191applicable, all residents. 192 The department may, when public necessity and convenience require, or to prevent undue 193hardship to an applicant or licensee, under such rules and regulations as it may adopt, grant a 194temporary provisional or probationary license under this section; provided, however, that no such 195license shall be for a term exceeding 1 year. 196 With respect to an order to limit, restrict or suspend a license, within 7 days of receipt of 197the written order, the licensee may file a written request with the department for administrative 198reconsideration of the order or any portion thereof. 199 Upon a written request by a licensee who is aggrieved by the revocation of a license or 200the adoption of a probationary license, or by an applicant who is aggrieved by the refusal of the 201department to renew a license, the commissioner and the council shall hold a public hearing, 11 of 25 202after due notice, and thereafter they may modify, affirm or reverse the action of the department; 203provided, however, that the department may not refuse to renew and may not revoke the license 204of a long-term care facility until after a hearing before a hearings officer, and any such applicant 205so aggrieved shall have all the rights provided in chapter 30A with respect to adjudicatory 206proceedings. 207 In no case shall the revocation of such a license take effect in less than 30 days after 208written notification by the department to the licensee. 209 The fee for a license to establish or maintain or operate a long-term care facility shall be 210determined annually by the commissioner of administration pursuant to the provision of section 2113B of chapter 7, and the license shall not be transferable or assignable and shall be issued only 212for the premises named in the application. 213 Nursing institutions licensed by the department of mental health, or the department of 214developmental services for persons with intellectual disabilities shall not be licensed or inspected 215by the department of public health. The inspections herein provided shall be in addition to any 216other inspections required by law. 217 (d) In the case of the new construction of, or major addition, alteration or repair to, any 218facility subject to this section, preliminary architectural plans and specifications and final 219architectural plans and specifications shall be submitted to a qualified person designated by the 220commissioner. Written approval of the final architectural plans and specifications shall be 221obtained from said person prior to said new construction, or major addition, alteration or repair. 222 Notwithstanding any of the foregoing provisions of this section, the department shall not 223issue a license to establish or maintain and operate a long-term care facility unless the applicant 12 of 25 224for such license submits to the department a certificate that each building to be occupied by 225patients of such convalescent or nursing home or skilled nursing facility meets the construction 226standards of the state building code, and is of at least type 1–B fireproof construction; provided, 227however, that this paragraph shall not apply in the instance of a transfer of facility operations of a 228convalescent or nursing home or skilled nursing facility whose license had not been revoked as 229of the time of such transfer; and provided, further, that a public medical institution as defined 230under section 2 of chapter 118E, which meets the construction standards as defined herein, shall 231not be denied a license as a nursing home under this section because it was not of new 232construction and designed for the purpose of operating a convalescent or nursing home or skilled 233nursing facility at the time of application for a license to operate a nursing home. An 234intermediate care facility for persons with an intellectual disability shall be required to meet the 235construction standards established for such facilities by Title XIX of the Social Security Act 236(P.L. 89–97) and any regulations promulgated pursuant thereto, and by regulations promulgated 237by the department. 238 (e) Every applicant for a license and every potential transferee shall provide on or with its 239application or notice of intent to acquire a sworn statement of the names and addresses of any 240owner as defined in this section. In this section, the phrase ‘‘person with an ownership or control 241interest’’ shall have the definition set forth in 42 USC § 1320a–3 of the Social Security Act and 242in regulations promulgated hereunder by the department. 243 The department shall notify the secretary of elder affairs forthwith of the pendency of any 244proceeding of any public hearing or of any action to be taken under this section relating to any 245convalescent or nursing home, rest home, infirmary maintained in a town or charitable home for 246the aged. The department shall notify the commissioner of mental health forthwith of the 13 of 25 247pendency of any proceeding, public hearing or of any action to be taken under this section 248relating to any intermediate care facility for persons with an intellectual disability. 249 SECTION 4. Section 72 of said chapter 111 of the General Laws, as so appearing, is 250hereby amended by adding the following four paragraphs:- 251 The department shall establish regulations for the operation of small house nursing 252homes, herein defined as 1 or more units of a nursing home designed and modeled as a private 253home including residential kitchen and living area. Newly constructed small house nursing 254homes shall house no more than 14 individuals per unit, in resident rooms that accommodate not 255more than 2 residents per room, which are shared only at the request of a resident to 256accommodate a spouse, partner, family member or friend. All resident rooms shall contain a full 257private and accessible bathroom. 258 Regulations for small house nursing homes shall, to the extent practicable, prohibit the 259use of institutional features, including but not limited to nursing stations, medication carts, room 260numbers and wall-mounted licenses or certificates that could appropriately be accessed through 261other means. 262 Regulations for construction and physical plant standards should be based on the smaller 263size and limited number of residents served in small house nursing homes in comparison with 264traditional nursing facility units. In addition to development of construction and physical plant 265standards that support small house nursing homes, regulations shall support a staffing model 266small house nursing homes that allow for a universal worker approach to resident care that is 267organized to support and empower all staff to respond to the needs and desires of residents 268including cooking and meal preparation, and provides for consistent staff in each small house. 14 of 25 269 The executive office of health and human services shall develop an add-on to rates of 270payment for nursing facilities that develop small house nursing homes and meet criteria 271established by the executive office. 272 SECTION 5. Said chapter 111 is hereby further amended by striking out section 72E and 273inserting in place thereof the following section:- 274 Section 72E. The department shall, after every inspection by its agent made under 275authority of section 72, give the licensee of the inspected long-term care facility notice in writing 276of every violation of the applicable statutes, rules and regulations of the department found upon 277said inspection. With respect to the date by which the licensee shall remedy or correct each 278violation, hereinafter the “correct by date”, the department in such notice shall specify a 279reasonable time, not more than 60 days after receipt thereof, by which time the licensee shall 280remedy or correct each violation cited therein or, in the case of any violation which in the 281opinion of the department is not reasonably capable of correction within 60 days, the department 282shall require only that the licensee submit a written plan for the timely correction of the violation 283in a reasonable manner. The department may modify any nonconforming plan upon notice in 284writing to the licensee. 285 Absent good faith efforts to remedy or correct, failure to remedy or correct a cited 286violation by the agreed upon correct by date shall be cause to pursue or impose the remedies or 287sanctions available to it under sections 71 to 73, inclusive, unless the licensee shall demonstrate 288to the satisfaction of the department or the court, as the case may be, that such failure was not 289due to any neglect of its duty and occurred despite an attempt in good faith to make correction by 290the agreed upon correct by date. The department may pursue or impose any remedy or sanction 15 of 25 291or combination of remedies or sanctions available to it under said sections 71 to 73, inclusive. An 292aggrieved licensee may pursue the remedies available to it under said sections 71 to 73, 293inclusive. 294 In addition, if the licensee fails to maintain substantial or sustained compliance with 295applicable statutes, rules and regulations, in addition to imposing any of the other remedies or 296sanctions available to it, the department may require the licensee to engage, at the licensee’s own 297expense, a temporary manager to assist the licensee with bringing the facility into substantial 298compliance and with sustaining such compliance. Such manager shall be subject to the 299department’s approval, provided that such approval not be unreasonably withheld. Any such 300engagement of a temporary manager shall be for a period of not less than 3 months and shall be 301pursuant to a written agreement between the licensee and the management company. A copy of 302such agreement shall be provided by the licensee to the department promptly after execution. 303Any payment terms included in the agreement shall be confidential and exempt from disclosure 304under clause twenty-sixth of section 7 of chapter 4 and chapter 66. 305 Nothing in this section shall be construed to prohibit the department from enforcing a 306statute, rule or regulation, administratively or in court, without first affording formal opportunity 307to make correction under this section, where, in the opinion of the department, the violation of 308such statute, rule or regulation jeopardizes the health or safety of residents or the public or 309seriously limits the capacity of a licensee to provide adequate care, or where the violation of such 310statute, rule or regulation is the second such violation occurring during a period of 12 full 311months. 16 of 25 312 SECTION 6. Section 72K of said chapter 111 of the General Laws, as so appearing, is 313hereby amended by striking out subsection (b) and inserting in place thereof the following 2 314subsections:- 315 (b) The attorney general may file a civil action against a person who commits abuse, 316mistreatment or neglect of a patient or resident or who misappropriates patient or resident 317property or against a person who wantonly or recklessly permits or causes another to commit 318abuse, mistreatment or neglect of a patient or resident or who misappropriates patient or resident 319property. The civil penalty for such abuse, mistreatment, neglect or misappropriation shall not 320exceed: $25,000 if no bodily injury results; $50,000 if bodily injury results; $100,000 if sexual 321assault or serious bodily injury results; and $250,000 if death results. Section 60B of chapter 231 322shall not apply to an action brought by the attorney general pursuant to this section. Nothing in 323this section shall preclude the filing of any action brought by the attorney general or a private 324party pursuant to chapter 93A or any action by the department pursuant to this chapter. 325 (c) Notwithstanding section 5 of chapter 260, the attorney general may file a civil action 326only within four years next after an offense is committed. 327 SECTION 7. Said chapter 111 of the General Laws is hereby further amended by 328inserting after section 72BB the following 3 sections:- 329 Section 72CC. (a) For purposes of this section, the following terms shall, unless the 330context clearly requires otherwise, have the following meanings: 331 “Cohorting”, the practice of grouping patients who are or are not colonized or infected 332with the same organism in order to confine their care to one area and prevent contact with other 333patients. 17 of 25 334 “Endemic level”, the usual level of given disease in a geographic area. 335 “Isolating”, the process of separating persons colonized or infected with a communicable 336disease from those who are not colonized or infected with a communicable disease. 337 “Outbreak”, any unusual occurrence of disease or any disease above background or 338endemic levels. 339 “Long-term care facility”, a charitable home for the aged, convalescent or nursing home 340or skilled nursing facility, an infirmary maintained in a town, an intermediate care facility for 341persons with an intellectual disability or a rest home. 342 (b) Notwithstanding any general or special law to the contrary, the department shall 343require long-term care facilities to develop an outbreak response plan which shall be customized 344to the facility. Each facility’s plan shall include, but not be limited to: 345 (1) a protocol for isolating and cohorting infected and at-risk patients in the event of an 346outbreak of a contagious disease until the cessation of the outbreak; 347 (2) clear policies for the notification of residents, residents’ families, visitors, and staff in 348the event of an outbreak of a contagious disease at a facility; 349 (3) information on the availability of laboratory testing, protocols for assessing whether 350facility visitors are colonized or infected with a communicable disease, protocols to require those 351staff who are colonized or infected with a communicable disease to not present at the facility for 352work duties and processes for implementing evidence-based outbreak response measures; 353 (4) policies to conduct routine monitoring of residents and staff to quickly identify signs 354of a communicable disease that could develop into an outbreak; and 18 of 25 355 (5) policies for reporting outbreaks to public health officials in accordance with 356applicable laws and regulations. 357 (c) (1) In addition to the requirements set forth in subsection (b), the department shall 358require long-term care facilities to include in their outbreak response plan, written policies to 359meet staffing, training and facility demands during an infectious disease outbreak and to 360successfully implement the outbreak response plan, including either employing on a full-time or 361part-time basis, or contracting with on a consultative basis, the following individuals: 362 (a) an individual certified by the Certification Board of Infection Control & 363Epidemiology, Inc.; or 364 (b) a physician who has completed an infectious disease fellowship. 365 (2) The department shall verify that the outbreak response plans submitted by long-term 366care facilities are in compliance with the requirements of subsection (b) and with the 367requirements of paragraph (1) of this subsection. 368 (d) (1) Each long-term care facility that submits an outbreak response plan to the 369department pursuant to subsection (c) shall review the plan on an annual basis. 370 (2) If a long-term care facility makes any material changes to its outbreak response plan, 371the facility shall submit to the department an updated outbreak response plan within 30 days. The 372department shall, upon receiving an updated outbreak response plan, verify that the plan is 373compliant with the requirements of subsections (b) and (c). 374 (e) The department shall promulgate regulations necessary to implement this section. 19 of 25 375 Section 72DD. The department, through its division of health care facility licensure and 376certification, shall establish and implement a prescribed process and program for providing 377training and education to long term care providers licensed by the department under section 72. 378The training and education programs may include: infection prevention and control; 379development, implementation, adherence and review of comprehensive resident care plans; falls 380prevention; procedures to ensure timely notification of changes in a resident’s condition to the 381resident’s primary care physician; the prevention of abuse and neglect; development and 382implementation of a program to minimize the danger of workplace violence to employees; and 383review of the survey and inspection process. The department shall consult with the industry trade 384associations, before requiring any new regulatory guidance, regulation, interpretation, program 385letter or memorandum or any other materials used in surveyor training to survey licensed 386providers. 387 The process, training, and education shall include, but not be limited to, the following: 388 (i) annual training for long term care facilities on the licensure and certification process. 389This training shall include, but not be limited to, the department’s interpretation of the general 390laws, rules, regulations, procedures and policies concerning the licensure and certification 391process for such long-term care facilities; 392 (ii) biannual training of long-term care providers on the most frequently cited 393deficiencies, identified deficiency trends, both state and federal, and best practices to ensure 394resident quality of care; and 20 of 25 395 (iii) training of long-term care providers and the department survey inspectors jointly on 396the department's new expectations. Trainings shall be interactive, with the sharing of information 397and recommendations between long term care facilities and the department on issues and topics. 398 Section 72EE. (a) For the purposes of this section, the following terms shall, unless the 399context clearly requires otherwise, have the following meanings: 400 “Religious and recreational activities”, any religious, social or recreational activity that is 401consistent with the resident’s preferences and choosing, regardless of whether the activity is 402coordinated, offered, provided or sponsored by facility staff or by an outside activities provider. 403 “Resident”, a person who resides in a long-term care facility. 404 “Long-term care facility”, a charitable home for the aged, convalescent or nursing home 405or skilled nursing facility, an infirmary maintained in a town, an intermediate care facility for 406persons with an intellectual disability or a rest home. 407 (b) The department shall promulgate regulations necessary to encourage and enable 408residents of a long-term care facility to engage in in-person, face-to-face, verbal or auditory- 409based contact, communications and religious and recreational activities with others except when 410such in-person contact, communication or activities are prohibited, restricted or limited, as 411otherwise permitted by federal or state statute, rule or regulation. Said regulations shall include 412specific protocols and procedures to provide for residents of the facility who have disabilities 413that impede their ability to communicate, including, but not limited to, residents who are blind, 414deaf, have Alzheimer’s disease or other related dementias and residents who have developmental 415disabilities. 21 of 25 416 (c) The department may distribute civil monetary penalty funds, as approved by the 417federal Centers for Medicare and Medicaid Services, and any other available federal and state 418funds, upon request, to facilities for communicative technologies and accessories needed for the 419purposes of this section. 420 SECTION 8. Said chapter 111 is hereby further amended by striking out section 73 and 421inserting in place thereof the following section:- 422 Section 73. Whoever advertises, announces, establishes or maintains, or is concerned in 423establishing or maintaining a long-term care facility, or is engaged in any such business, without 424a license granted under section 71, or whoever being licensed under said section 71 violates any 425provision of sections 71 to 73, inclusive, shall for a first offense be punished by a fine of not 426more than $1,000, and for a subsequent offense by a fine of not more than $2,000 or by 427imprisonment for not more than two years. 428 Whoever violates any rule or regulation established under sections 71, 72 and 72C shall 429be punished by a fine, not to exceed $22,320, as the department may establish unless the 430department determines a higher amount is permitted pursuant to 42 CFR 488.438. If any person 431violates any such rule or regulation by allowing a condition to exist which may be corrected or 432remedied, the department shall order such person, in writing, to correct or remedy such 433condition, and if such person fails or refuses to comply with such order by the agreed upon 434correct by date, as defined in section 72E, each day after the agreed upon correct by date during 435which such failure or refusal to comply continues shall constitute a separate offense. A failure to 436pay the fine imposed by this section shall be a violation of this section. 22 of 25 437 SECTION 9. Section 14A of chapter 118E of the General Laws, as appearing in the 2020 438Official Edition, is hereby amended by adding the following paragraph:- 439 On a per resident basis, MassHealth shall reimburse nursing home facilities for up to and 440including 20 medical leave-of-absence days and shall reimburse the facilities for up to and 441including 10 nonmedical leave-of-absence days per year for MassHealth recipients; provided, 442that medical leave-of-absence days shall include an observation stay in a hospital in excess of 24 443hours. No nursing home shall reassign a patient's bed during a leave of absence that is eligible 444for reimbursement. 445 SECTION 10. Said chapter 118E of the General Laws is further amended by adding the 446following section:- 447 Section 80. For the purpose of ensuring a living wage for nursing facility direct care staff, 448MassHealth shall enact regulations regarding standard payments from MassHealth to nursing 449facilities that establish a living wage for direct care staff of licensed nursing homes, including, 450but not limited to, certified nurse aides and housekeeping, laundry, dietary, plant operations and 451clerical staff. Such regulations shall ensure that such standard payments shall reimburse nursing 452facilities for the costs of paying a living wage, associated payroll benefits and related employee 453costs. MassHealth shall, subject to appropriation, adjust such payments with an inflation 454adjustment consistent with the annual unadjusted Skilled Nursing Facility Market Basket Update, 455as established by the Centers for Medicare & Medicaid Services in 42 C.F.R. § 413.337. 456MassHealth shall adopt all additional regulations and procedures necessary to carry out this 457section, provided, that such regulations shall include permissible use standards mandating that 458facilities shall expend these supplemental payments exclusively on direct care staff expenses, 23 of 25 459which shall be further defined in such regulations but that shall not include spending on 460temporary nursing staff, management staff or nursing facility administrators. Such additional 461regulations and procedures shall include: (i) mandated facility interim reporting to the executive 462office of health and human services on the ways in which the facility expects to spend; and (ii) 463mandated facility final reporting on the expenditure of payments received under this section, 464including audits and provisions that reconcile such expenditure reporting with the Direct Care 465Cost Quotient regulations. MassHealth shall submit to the house and senate committees on ways 466and means a report containing an analysis of funds expended under this program. 467 SECTION 11. (a) Notwithstanding any special or general law to the contrary, the center 468for health information and analysis, in consultation with MassHealth, the department of elder 469affairs, the department of public health and the health policy commission shall annually conduct 470an examination of cost trends and financial performance among nursing facilities, as defined by 471957 CMR 7.02. The information shall be analyzed on an institution-specific and industry-wide 472basis. The examination shall also aggregate information collected on multiple skilled nursing 473facilities that are owned and operated by a single individual, trust, estate, partnership, 474association, company or corporation with an ownership interest of 5 per cent or more in the 475facilities’ operating license, management company, or associated real estate. The examination 476and report shall include, but not be limited to the collection and analysis of the following: (i) 477gross and net patient service revenues; (ii) other sources of operating and non-operating revenue; 478(iii) trends in relative price, payer mix, case mix, utilization and length of stay dating back to 4792010; (iv) affiliations with other health care providers, including, but not limited to, preferred 480clinical relationships and partnerships; (v) categories of costs, including, but not limited to, 481general and administrative costs, nursing and other labor costs and salaries, building costs, 24 of 25 482capital costs and other operating costs; (vi) total spending on direct patient care as a percent of 483total operating expenses; (vii) operating and total margin; (viii) occupancy rates; and (ix) other 484relevant measures of financial performance and service delivery. These measures should 485distinguish long-term residents from short-stay residents where possible. The report and any 486policy recommendations shall be filed with the clerks of the house of representatives and the 487senate, the house of representatives and senate committees on ways and means and the joint 488committee on elder affairs no later than 6 months after the passage of this act. 489 (b) To determine affiliations between nursing facilities and other health care providers as 490required, the center for health information and analysis shall utilize ownership information 491submitted to the department of public health as part of the long-term care facility licensure 492determination process set forth in section 71 of chapter 111 of the General Laws. The department 493of public health shall provide such records as necessary for the provision of this section. 494 SECTION 12. Notwithstanding any general or special law to the contrary, the health 495policy commission shall conduct an analysis and issue a report on nursing personnel in long-term 496care facilities. The study shall consider the hours of care per resident per day required to prevent 497a substandard quality of care as defined by 42 CFR 488.301 and ensure sufficient staffing levels 498necessary to meet resident nursing care needs based on acuity, resident assessments, care plans, 499census and other relevant factors. This study shall also consider the effect of such staffing 500requirements on the long-term care industry including cost impact on long-term care facilities, 501satisfaction of the workforce and quality of care for residents. 502 The health policy commission shall submit to the clerks of the house of representatives 503and the senate, the house and senate committees on ways and means, the joint committee on 25 of 25 504healthcare financing and the joint committee on elder affairs the report, including any 505recommendations derived from the study within 180 days of the effective date of this act. 506 SECTION 13. Pursuant to section 72CC of section 111 of the General Laws, each long- 507term care facility shall submit its outbreak response plan to the department within 180 days of 508the effective date of this act.