Massachusetts 2023-2024 Regular Session

Massachusetts Senate Bill S2489 Latest Draft

Bill / Introduced Version Filed 05/01/2023

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SENATE DOCKET, NO. 2587       FILED ON: 4/28/2023
SENATE . . . . . . . . . . . . . . No. 2489
The Commonwealth of Massachusetts
_________________
PRESENTED BY:
John J. Cronin
_________________
To the Honorable Senate and House of Representatives of the Commonwealth of Massachusetts in General
Court assembled:
The undersigned legislators and/or citizens respectfully petition for the adoption of the accompanying bill:
An Act relative to modernizing Chapter 115.
_______________
PETITION OF:
NAME:DISTRICT/ADDRESS :John J. CroninWorcester and MiddlesexMichael P. Kushmerek3rd Worcester10/11/2023 1 of 46
SENATE DOCKET, NO. 2587       FILED ON: 4/28/2023
SENATE . . . . . . . . . . . . . . No. 2489
By Mr. Cronin, a petition (accompanied by bill) (subject to Joint Rule 12) of John J. Cronin for 
legislation relative to modernizing Chapter 115. Veterans and Federal Affairs.
The Commonwealth of Massachusetts
_______________
In the One Hundred and Ninety-Third General Court
(2023-2024)
_______________
An Act relative to modernizing Chapter 115.
Be it enacted by the Senate and House of Representatives in General Court assembled, and by the authority 
of the same, as follows:
1 SECTION 1. Chapter 115 is hereby amended by striking out section 1, as amended by 
2section 28 and section 29 of chapter 144 of the acts of 2022, and inserting in place thereof the 
3following section:-
4 “Section 1. “Claimant”, any person who is a recipient of benefits under this chapter, files 
5an application for benefits under this chapter, communicates to a veterans'’ agent their desire to 
6apply for benefits under this chapter, or expresses a need for financial or other assistance 
7available under this chapter to a veterans’ agent or to the Executive Office of Veterans’ Services. 
8 “Dependent”, the surviving spouse, child, or parent of a veteran, as hereinafter defined, 
9including any person who stood in the relationship of a parent to such veteran for the five years 
10next preceding the commencement of their wartime service; provided, that no child of a veteran 
11who is more than eighteen years of age shall be deemed a dependent, unless such child is 
12attending school for the purpose of completing a regulation high school course or its equivalent,  2 of 46
13or unless they are unable to support themselves due to a disability, and the disability existed 
14before they attained that age, or unless they are under twenty-three years of age, and a full-time 
15student at an educational institution which maintains a regular faculty and curriculum and has a 
16regularly organized body of students in attendance at 	the place where its educational activities 
17are carried on. 
18 "Reside'', to be present within a city or town of the commonwealth, notwithstanding the 
19lack of a present abode, with no present intention of definite and early removal, but not 
20necessarily with the intention of remaining permanently; provided, however, that any such 
21person who enters the commonwealth solely for the purpose of obtaining benefits under this 
22chapter shall not be considered to reside in the commonwealth; and, provided further, that a 
23claimant lacking a present abode shall be required to provide an affidavit stating their identity, 
24their last place of residence and their intention to establish an abode within the city or town in 
25which they apply.  
26 "Institution'', any hospital, sanatorium or wayfarer's lodge, boarding or rest home, or 
27convalescent or nursing home, for the operation of which a license is required by law, any 
28facility conducted by an agency incorporated under chapter one hundred and eighty or any 
29special act as a charitable corporation and any facility operated by municipal, county, state or 
30federal government. 
31 “Secretary”, the secretary of veterans’ services.  
32 "Veteran'', any person who (a) is a veteran as defined in clause Forty-third of section 
33seven of chapter four; or (b) meets all the requirements of said clause Forty-third except that 
34instead of performing wartime service as so defined, they have served on active duty in the  3 of 46
35Mexican border service, between June thirteenth, nineteen hundred and sixteen, and February 
36third, nineteen hundred and seventeen; or (c) is entitled to the Civil War, Indian Campaign, 
37Spanish Campaign, or Spanish War Service Medal; or (d) meets all the requirements of said 
38clause Forty-third except that instead of performing ninety days active service, at least one day of 
39which was for wartime service, they have performed active service in the armed forces of the 
40United States at any time between April sixth, nineteen hundred and seventeen and November 
41eleventh, nineteen hundred and eighteen, inclusive; or (e) meets all the requirements of said 
42clause Forty-third, except that instead of performing wartime service as so defined, they are 
43entitled to any of the following campaign badges: First Nicaraguan, Haitian, Dominican, 
44Yangtze River, Second Yangtze River, Second Nicaraguan, Vera Cruz, Mexican Service; 
45provided, that in any case the service of such person was credited to Massachusetts, or such 
46person has resided in the commonwealth for 1 day. 
47 “Veterans’ agent”, any person who is a 'veterans' benefits and services officer'' defined 
48under 3B of chapter 115 
49 “Veterans’ benefits”, the benefits provided by this chapter. When used in any statute, 
50ordinance, by-law, rule or regulation, the phrases "state aid'', "military aid'', "soldiers' relief'', 
51"soldiers' burial'', or any words or phrases connoting the same, shall mean veterans' benefits.” 
52 SECTION 2. Chapter 115 is hereby amended by striking out section 2, as amended by 
53section 30 of chapter 144 of the acts of 2022, and inserting in place thereof the following 
54section:- 
55 “Section 2. The secretary shall be a veteran, as defined in clause Forty-third of section 7 
56of chapter 4 and shall assist and advise veterans' agents in the performance of their duties,  4 of 46
57investigate, so far as the interests of the commonwealth require, all payments of veterans' 
58benefits, prepare records and expedite the adjudication of claims, assist claimants in proving 
59their cases, keep a record of work done in their office, and make an annual report. 
60 The secretary shall establish the form of application to be used by claimants for veterans' 
61benefits, may require the annexation thereto of official records of the veteran's induction, 
62enlistment, service or discharge, or attested copies of the same, and shall from time to time 
63provide each city and town with blank application forms prepared by them. 
64 In establishing the form of application, the secretary shall provide that the department and 
65veterans’ agents must accept applications for veterans’ benefits submitted through a common 
66application portal for state-administered needs-based benefits and services and, upon receipt of 
67such an application, shall treat the application as if it were filed directly with the veterans’ agent. 
68The secretary shall adopt such regulations as they may deem necessary to ensure the proper 
69administration of the provisions of this chapter, and he may issue and promulgate directives for 
70the guidance of all persons concerned with veterans' benefits or with matters before the 
71Department of Veterans Affairs of the United States government or other divisions of the 
72commonwealth. The secretary shall ensure the effective, comprehensive, and equitable provision 
73of benefits under this Chapter, including affirmative outreach and public posting of information 
74by the department and local veterans’ agents to inform and advise residents of the availability of 
75and the process for application for such benefits through local veterans’ agents and the Executive 
76Office of Veterans’ Services. 
77 The secretary shall decide all controversies between cities or towns relative to the 
78residence of claimants for veterans’ benefits and, subject to the approval of the attorney general,  5 of 46
79the secretary’s decisions shall be final. The secretary shall decide any controversies between any 
80applicant and a veterans’ agent or part-time veterans’ agent relative to the validity or amount of a 
81claim for such benefits. The secretary shall decide whether a person is a veteran as defined in 
82section 1 of this chapter for purposes of receiving benefits under this chapter, and any other 
83agency in the commonwealth may refer determinations of veteran status to the secretary for 
84decision. 
85 Any claimant aggrieved by a decision of a veterans’ agent regarding veterans benefits or 
86by the failure of a city or town to render adequate veterans' benefits or to take, approve, or deny 
87an application for veterans’ benefits within forty-five days of receiving such application or the 
88claimant requesting to apply for benefits, or any person aggrieved by the termination of such 
89benefits, shall have the right to appeal to the secretary. Appeals shall be filed with the secretary 
90within ninety days of the claimant’s receipt of a written adverse notice.  A hearing on such 
91appeal held pursuant to this paragraph shall be conducted as an adjudicatory proceeding under 
92chapter 30A and shall be conducted at a location convenient to the claimant which may include 
93telephonically or electronically.  The secretary shall issue its decision on the appeal within ninety 
94days after receipt of the appeal, except that when an aggrieved claimant appeals the denial of an 
95application for benefits or the failure to take or act on said application or the failure of a city or 
96town to render timely assistance to meet an emergency or hardship situation, the secretary shall 
97render and issue its decision within forty-five days.  Further review of such decision may be had 
98by any party upon appeal to the division of administrative law appeals established within the 
99executive office of administration and finance pursuant to section four H of chapter seven, 
100hereinafter in this section referred to as ''the division''. Appeals to the division shall be filed 
101within thirty days after receipt of the secretary’s appeal decision. The division shall issue its  6 of 46
102decision within ninety days after the day of the filing of the appeal, except that when an 
103aggrieved claimant appeals the denial of an application for veterans' benefits or the failure to take 
104or act on said application or the failure of a city or town to render timely assistance to meet an 
105emergency or hardship situation, the division shall render and issue its decision within forty-five 
106days after the date of filing of said appeal. Further review of such decision may be had by any 
107party upon application made to the governor and council within thirty days after their receipt of 
108notice of the decision. Whether or not an application for further review is made to the governor 
109and council, the decision of the division, or the decision of the governor and council, if an 
110application for further review is made, shall be subject to judicial review in accordance with the 
111provisions of chapter thirty A. The time for commencing such an action for judicial review shall 
112be sixty days which shall run from the receipt of notice of the decision of the division, or, in the 
113event that an application for further review is made to the governor and council, from the receipt 
114of notice of the decision of the governor and council. In such an action for judicial review, the 
115record shall consist of (a) the entire proceedings before the division of administrative law appeals 
116and, if applicable, the governor and council, or (b) such portions thereof as the secretary and the 
117parties may stipulate, or (c) a statement of the case agreed to by the secretary and the parties. 
118 If a recipient of benefits files a timely appeal to the secretary contesting the termination 
119or reduction thereof, benefits shall be paid to the recipient without change until the secretary or 
120their designee issues a written decision, unless the recipient waives the right to benefits pending 
121appeal. If a city or town fails or refuses to pay benefits pending appeal, benefits shall be paid by 
122the commonwealth. 
123 Upon the written request of the mayor of a city or the selectpersons of a town, they shall 
124forthwith investigate any matter relating to the administration therein of the provisions of this  7 of 46
125chapter and the expenses of such an investigation shall be certified by them to the state treasurer 
126who shall collect the same as an additional tax upon such city or town. 
127 The secretary may, with the consent of the governor, appoint, as occasion may require, 
128one or more disinterested persons who shall investigate any claims against the commonwealth 
129for veterans' benefits, examine any persons to or for whom such benefits have been paid, 
130investigate the reasons for and all matters relating to the granting of such benefits, and shall 
131report their findings to the secretary. The reasonable expenses and compensation of any such 
132disinterested person, if and when approved by the secretary and allowed by the governor and 
133council, shall be paid by the commonwealth. 
134 The secretary may authorize the payment by a veterans' agent of such sums as the 
135secretary deem necessary to provide special care in a hospital or at any other place for a veteran 
136of the civil war, their spouse or surviving spouse. On 	or before November tenth in the year 
137following any expenditure so authorized, the city or town making the same shall be reimbursed 
138by the commonwealth to the extent of seventy-five per cent of such expenditure. 
139 The secretary shall be the agent and attorney of and for all departments, boards and 
140commissions of the commonwealth, including the department of correction and the institutions 
141under its control, in all matters before the United States Department of Veterans Affairs 
142government involving any question of federal compensation or pension to which any veteran or 
143dependent under the care or supervision of such departments, boards and commissions may be 
144entitled, and involving any question of reimbursement of the commonwealth for assistance, care, 
145board or hospitalization of any such veteran or dependent. Each such department, board and 
146commission shall notify the secretary, in writing, of all such veterans or dependents who are  8 of 46
147inmates of any hospital or other institution under the control of such department, board or 
148commission, or otherwise under the supervision of, or in receipt of direct financial assistance 
149from, such department, board or commission. Such notification shall be on forms to be prepared 
150by the secretary and shall contain such information as they may require to enable them to 
151proceed properly in matters of federal compensation or pension for such veterans or dependents, 
152and in matters of reimbursement of the commonwealth for assistance, care, board or 
153hospitalization of such veterans or dependents. 
154 The secretary shall investigate the probabilities of securing such compensation or pension 
155for any such veteran or dependent, and, in furtherance of such investigation, may require the 
156services of the veterans' agents of the various cities and towns and of the directors of veterans' 
157services of the various cities, towns and districts, and shall prosecute claims for such 
158compensation or pension in behalf of any such veteran or dependent from whom they may secure 
159a power of attorney, in accordance with the regulations of the United States Department of 
160Veterans Affairs government. The secretary may co-operate with any responsible veterans' 
161service agency in the prosecution of such claims in behalf of any such veteran or dependent from 
162whom such agency has secured such power of attorney, and shall prosecute claims for 
163reimbursement of the commonwealth for assistance, care, board or hospitalization of any such 
164veteran or dependent in cases wherein the federal government is responsible for such 
165reimbursement. 
166 The secretary may, by written notice, order a city or town to pay veterans' benefits to an 
167claimant on an application approved by the secretary. If a city or town refuses or does not make 
168such payment within fourteen days from receipt of such notice the secretary shall notify the state 
169treasurer of such refusal or failure and thereafter such benefits shall be paid to the claimant by  9 of 46
170the commonwealth. If the commonwealth shall be called upon to pay any such benefits on behalf 
171of any such city or town, the total of any such benefits paid in any such calendar year shall be 
172assessed upon such city or town, or deducted from funds that may be due such city or town from 
173the commonwealth. 
174 The secretary shall appoint an advisory committee on women veterans to investigate, 
175foster and promote the interests of women veterans as defined in section seven of chapter four. 
176The committee shall consist of at least eleven members, one of whom shall be the secretary or 
177their designee, one of whom shall be a person appointed by the governor as an advisor on 
178women's issues, one of whom shall be the chairman of the Massachusetts commission against 
179discrimination, or their designee, three of whom shall be members of veterans organizations as 
180provided in section eight E of chapter twelve to be appointed by the governor, one of whom shall 
181be a veterans agent to be appointed by the governor, and four of whom shall be women veterans 
182appointed by the secretary, no fewer than two of whom shall be participants in the Vietnam 
183Veterans Outreach Program of the United States Veterans Administration. Any member shall be 
184eligible for reappointment and shall serve without compensation. The terms of appointment shall 
185be coterminous with the governor. The advisory committee may issue annual reports on their 
186activities. 
187 The secretary shall create and maintain a list of firms and organizations willing to provide 
188pro bono legal representation to veterans in the commonwealth. Such information shall be 
189updated annually and shall be distributed to veteran's agents and available online. Veterans’ 
190agents shall distribute such information to all claimants with every notice denying, terminating, 
191or reducing benefits or any other adverse action.”  10 of 46
192 SECTION 3. Chapter 115 is hereby amended by striking out section 2A, as amended by 
193section 31 of chapter 144 of the acts of 2022, and inserting in place thereof the following 
194section:- 
195 “Section 2A. If the secretary decides a controversy between a claimant and a veterans' 
196agent relative to the validity or amount of a claim for veterans' benefits, as provided in section 
197two, in favor of the claimant, the said veterans' agent shall, forthwith, make payment to the 
198claimant in accordance with said decision notwithstanding any appeal therefrom by the veterans' 
199agent. If the division sustains the appeal of said veterans' agent as to the validity of such claim, 
200payment to the claimant shall thereupon cease and all amounts paid to the claimant shall be 
201reimbursed by the commonwealth in the manner provided in section six. If the division sustains 
202the appeal of said veterans' agent as to the amount of such claim, payment to the claimant of any 
203amount in excess of the amount approved by the division shall thereupon cease and all amounts 
204paid to the claimant in excess of the amount so approved shall be reimbursed by the 
205commonwealth in the manner provided by said section six. 
206 The decision of the secretary, in accordance with the provisions of said section two, may 
207be enforced by the superior court on a petition in equity.” 
208 SECTION 4. Chapter 115, as appearing in the 2020 Official Edition, is hereby amended 
209by striking out section 2B and inserting in place thereof the following section:- 
210 “Section 2B. There shall be a commission on veterans employment opportunities that 
211shall investigate whether veterans are subjected to employment discrimination on the basis of 
212their status as veterans. The commission shall report its findings and recommendation annually 
213on March 1 to the secretary of veterans services. The commission shall consist of 5 persons as  11 of 46
214follows: the secretary of veterans services or their designee, the secretary of economic 
215development or their designee, a member appointed by the speaker of the house of 
216representatives, a member appointed by the president of the senate and a veteran appointed by 
217the Governor.” 
218 SECTION 5. Chapter 115 is hereby amended by striking out section 2C, as amended by 
219section 32 of chapter 144 of the acts of 2022, and inserting in place thereof the following 
220section:- 
221 “Section 2C. The secretary shall develop a comprehensive program to enhance 
222employment opportunities and outcomes among veterans by assisting businesses to attract, hire, 
223train and retain veterans. The program shall promote strategies for connecting employers to 
224qualified veterans and shall include: (i) a workforce assessment and training program for 
225participating employers; (ii) a certification and assessment process for participating employers to 
226set measurable goals for hiring, training and retaining veterans; (iii) an annual workforce 
227assessment report from the Disabled Veterans’ Outreach Program. The secretary shall engage 
228with interested stakeholders and organizations that provide services to veterans in the 
229development of the program.” 
230 SECTION 6. Chapter 115 is hereby amended by striking out section 2D, as amended by 
231section 17 of chapter 154 of the acts of 2022, and inserting in place thereof the following 
232section:- 
233 “Section 2D. (a)(1) To the extent practicable, the secretary shall make information on 
234civilian licensure and certification opportunities available to members of the armed forces of the 
235United States, members of the armed forces of the commonwealth and veterans. The information  12 of 46
236shall be made available in a format that allows the member or veteran to evaluate the suitability 
237of member's or veteran's military training and skills to the corresponding requirements of civilian 
238licenses and certifications available in the commonwealth and shall include, but not be limited to, 
239information on: (i) the civilian occupational equivalents of military or other occupational 
240specialties based on the corresponding branch of the military; (ii) civilian license or certification 
241requirements, including examination requirements; (iii) the availability and opportunities for use 
242of educational benefits; (iv) corresponding training; and (v) continuing education opportunities 
243that provide a pathway to licensure or certification. 
244 (2) The information required under this section shall be made available by the secretary 
245to members of the armed forces of the United States, members of the armed forces of the 
246commonwealth and veterans in a manner consistent with the Transition Goals Plans Success 
247program administered under the Transition Assistance Program pursuant to 10 U.S.C. 1144. 
248 (b) The secretary shall, for purposes of providing educational assistance for licensure and 
249certification to members of the armed forces of the United States, members of the armed forces 
250of the commonwealth and veterans, and in compliance with national security and state and 
251federal privacy requirements, compile information related to military training and skills, 
252including, but not limited to: (i) course training curricula and syllabi; (ii) levels of military 
253advancement; (iii) professional skill development; and (iv) specific civilian occupational 
254equivalents of military or other occupational specialties. To implement this section, the secretary 
255shall make such information available to the division of occupational licensure, the executive 
256office of public safety and security, the department of public health, the executive office of labor 
257and workforce development, the registry of motor vehicles and any other agency approved by the  13 of 46
258commissioner. The secretary shall make the information publicly available on the department's 
259website.” 
260 SECTION 6. Chapter 115 is hereby amended by striking out section 3, as amended by 
261section 33 of chapter 144 of the acts of 2022, and inserting in place thereof the following 
262section:- 
263 “Section 3. The mayor of each city, except Boston, shall and the board of selectpersons of 
264each town may appoint a veterans' agent who shall serve for a term of up to 3 years and shall be 
265eligible for reappointment. The veterans' agent may act for the mayor or the board of 
266selectpersons in the disbursement of veterans' benefits by the city or town; provided, however, 
267that in each town that has a part-time veterans' agent, the town clerk shall receive applications 
268and assist claimants for veterans' benefits and shall submit the applications to the veterans' agent. 
269Two or more contiguous towns may, by vote of the selectpersons, appoint one person to serve as 
270veterans' agent for such towns and may apportion the 	payment of compensation among such 
271towns. 
272 Every veterans' agent shall, from time after the original allowance of any claim for 
273veterans' benefits, make such investigations of the necessities and qualifications of the claimant 
274as to prevent the payment of any such benefits contrary to any provision of this chapter. 
275 Every such agent shall, within three days after their receipt of an application from or in 
276behalf of a civil war veteran, or their surviving spouse, for special care, under the provisions of 
277section two, notify the secretary thereof upon blank forms approved by them; upon their refusal 
278or unreasonable neglect to give such notice, such agent shall be punished by a fine of twenty-five 
279dollars.  14 of 46
280 Upon the request of any veteran, the veterans' agent for the city or town in which the 
281veteran resides shall record their discharge or release papers, without charge, in books kept by 
282them for that purpose. Said agent shall keep an index of papers so recorded, and copies thereof, if 
283attested by the veterans’ agent, shall be admissible in evidence to the same extent and with the 
284same effect as the originals. 
285 Every agent shall conduct affirmative outreach to residents of the respective city or town 
286for the purpose of informing residents of the availability of and the process for application for 
287benefits under this Chapter and to encourage the submission of applications by residents 
288potentially eligible for such benefits.” 
289 SECTION 7. Chapter 115, as appearing in the 2020 Official Edition, is hereby amended 
290by striking out section 3A and inserting in place thereof the following section:- 
291 “Section 3A. Whenever a veteran shall be required by general or special law to file or 
292exhibit a certificate of discharge from the armed forces of the United States, the filing or 
293exhibition of a photostatic or electronic copy of such discharge shall be deemed sufficient to 
294comply with the requirements of such law.” 
295 SECTION 8. Chapter 115, as appearing in the 2020 Official Edition, is hereby amended 
296by striking out subsection (f) of section 3B and inserting in place thereof the following section:- 
297 “(f) Veterans' benefits and services officers or agents are holders of information under 
298Chapter Sixty-six A and shall not disclose any information transmitted by and between a 
299claimant and a veterans' benefits and services officer or agent or the executive office of veterans 
300services, except as follows: (i) when the disclosure is made with the claimant’s consent; (ii) the 
301disclosure is for the benefit of the claimant and reasonably necessary to assist the claimant; or  15 of 46
302(iii) under a lawful order to make such disclosure. For the purposes of this subsection, 
303information received by a veterans' benefits and services officer or agent which arises out of and 
304in the course of providing assistance shall include, but not be limited to, communications, 
305reports, records, working papers or memoranda. Any veterans’ agent or their designee or 
306employee of the executive office of veterans services who learns of the improper disclosure of 
307confidential information concerning a claimant shall forthwith notify the secretary in writing.” 
308 SECTION 9. Chapter 115 is hereby amended by striking out section 4, as amended by 
309section 34 of chapter 144 of the acts of 2022, and inserting in place thereof the following 
310section:- 
311 “Every application for veterans' benefits shall be in writing, signed by the claimant under 
312the penalties of perjury, and shall contain a statement of the name, age and residence of the 
313claimant and their relationship to the veteran upon whose service their application is based, such 
314information as the secretary may require relative to the commencement, duration, extent and 
315termination of such veteran's service, and such other representations, concerning the needs of the 
316claimant and their reasons for applying for such benefits, as the secretary may require. Claimants 
317shall have the opportunity to submit documents online. Every such application shall be filed with 
318the veterans' agent for the city or town from which such benefits are sought, and such agent shall 
319forthwith transmit the same to the secretary. 
320 Veterans’ agents shall accept applications for veterans’ benefits submitted through a 
321common application portal for state-administered needs-based benefits and services and, upon 
322receipt of such an application, shall treat the application as if it were filed directly with the 
323veterans’ agent. The date of application for veterans benefits through the common application  16 of 46
324portal shall be considered the date of application for purposes of payment of veterans’ benefits 
325under this chapter.  
326 Veterans agents shall complete applications authorized by the department of public 
327welfare for any veteran, surviving spouse, and dependent applying for veterans benefits or for 
328medical assistance under chapter one hundred and eighteen E if agreed to by a claimant. The 
329veterans agent shall file the application for the claimant if the claimant selects assistance under 
330said chapter one hundred and eighteen E. The application shall be processed through the said 
331department. Said claimant shall be duly advised of their entitlement to veterans benefits and 
332other benefits from public assistance.” 
333 SECTION 10. Chapter 115 is hereby amended by striking out section 5, as amended by 
334section 35 and section 36 of chapter 144 of the acts of 2022, and inserting in place thereof the 
335following section:- 
336 “Section 5. Veterans' benefits shall be paid to a veteran or dependent by the city or town 
337wherein he they resides; provided, that no benefits shall be paid to a claimant unless they have 
338actually resided within the commonwealth for 1 day preceding the date of their application for 
339such benefits. 
340 Veterans' benefits shall not be subject to trustee process, and no assignment thereof shall 
341be valid. Only such amount shall be paid to or for any veteran or dependent as may be necessary 
342to afford them sufficient relief or support and such benefits shall not be paid to any person who is 
343able to support themselves or who is in receipt of income from any source sufficient for their 
344support. The claimant's receipt of income from any source in an amount insufficient for their 
345support shall not bar them from receiving veterans' benefits to supplement the same, if  17 of 46
346determined necessary by the secretary. No payment of benefits shall be made for any period of 
347time prior to the date of application; provided, however, that the secretary, on recommendation 
348of the veterans' agent of the city or town paying the benefits, may authorize the payment of 
349benefits for not more than sixty days prior to the date of the application if the necessity therefor 
350has been caused by serious accident or illness to the claimant or to one or more dependents of the 
351veteran upon whose service the application is made. Claimants shall have the option to receive 
352said payments by direct deposit with written authorization of said claimant to a financial 
353institution of the claimant’s choice. 
354 No veteran who is or shall otherwise be entitled to veterans' benefits shall lose their right 
355thereto by reason of their absence from the commonwealth while receiving hospital treatment at 
356any hospital located outside the commonwealth, nor shall the right of their dependents thereto be 
357lost while they are actually receiving such hospital treatment by reason of their absence from the 
358commonwealth to accompany them. 
359 No veteran or dependent shall be compelled to receive veterans' benefits without their 
360consent. Benefits shall be paid in a manner consistent with the dignity and needs of the recipient, 
361which may include payments by mail, direct deposit, or other electronic means approved by the 
362secretary. The veterans’ agent shall periodically inquire as to the manner in which a recipient 
363wishes to receive benefits, and benefits may be paid in person only if the recipient so elects. 
364 When a recipient receives benefits to which they are not entitled due to an intentional act 
365or omission by the recipient, they may be charged an overpayment, however no overpayment 
366shall be charged if the payment of excess benefits is due to an error by either the secretary or the 
367veterans’ agent or their designee. A recipient’s overpayment shall not affect the eligibility for  18 of 46
368benefits of another person who does not live in the same household. The veterans’ agent shall 
369provide the recipient with written notice of the amount and origin of the overpayment and of the 
370right to request waiver or adjustment of the overpayment in accordance with a form and 
371procedures established by the secretary. Waivers shall be granted when collection of the 
372overpayment would defeat the purposes of this section or violate equity and good conscience. 
373There shall be a presumption in favor of waiving de minimis overpayments that do not exceed 
374the amount of one month of benefits the recipient would otherwise receive. When an 
375overpayment is created by the payment of benefits pending appeal to a recipient who timely 
376appeals a termination or reduction of benefits, the overpayment shall be limited to the amount 
377that had accrued prior to the filing of the appeal and for ninety days thereafter. The denial of a 
378waiver or adjustment shall be subject to the same notice and appeal procedures as a denial of 
379benefits, including the payment of benefits pending appeal. No otherwise eligible veteran or 
380dependent shall be wholly disqualified from the future receipt of benefits on the basis that the 
381veteran or dependent has been charged with an overpayment. When a veteran or dependent has 
382been charged with an overpayment, and a waiver or adjustment of the overpayment is not 
383applicable, the veteran or dependent may repay the overpayment by recovery from future 
384benefits, or by another method agreed upon by the veteran or dependent and the veterans’ agent 
385and approved by the commissioner. Any recovery of an overpayment for a veteran or dependent 
386currently eligible for benefits shall be limited in amount in any month to the lesser of (1) the 
387amount of the individual's benefit payment for that month or (2) an amount equal to 10 percent 
388of the individual's total countable income for that month. No municipality may recover an 
389amount exceeding the unreimbursed portion of overpaid benefits the municipality actually paid 
390to a veteran or dependent.  19 of 46
391 The veterans' agent or the secretary may require a person to whom veterans' benefits are 
392granted to reimburse the city or town for veterans’ benefits paid for the same months in which a 
393claimant is found to be eligible for benefits from the United States Department of Veterans 
394Affairs, the Social Security Administration, or another state or federal agency. In the event that 
395the necessity for the granting of veterans' benefits to any veteran or any dependent of a veteran is 
396caused by unemployment, accident or illness of or to such veteran or dependent and monetary 
397remuneration is provided therefor whether by workers' compensation, accident or health 
398insurance, or otherwise, or by legal responsibility of a tortfeasor liable for financial damages to 
399such veteran or dependent therefor, the veterans' agent or the secretary may require such veteran 
400or dependent to assign to the city or town a portion of the financial proceeds to be realized from 
401such workers' compensation, accident or health insurance, or otherwise, or any portion of the 
402financial damages to be recovered from such tortfeasor whether by settlement, arbitration, court 
403action, or otherwise. Such assignment shall operate as a lien on such financial proceeds or 
404financial damages to an amount equivalent to the total expenditures of veterans' benefits allowed 
405to such veteran or dependent by the city or town, and said lien may be enforced by petition to the 
406district court within the jurisdiction of which the city or town of payment is located. No city or 
407town shall collect amounts from a recipient in excess of the unreimbursed expenditures actually 
408made by the municipality. 
409 Nothing in this chapter shall be deemed to prohibit the granting of veterans' benefits by a 
410city or town in excess of the amount authorized or approved by the secretary in any particular 
411case, or the paying of such benefits as may be necessary to meet the emergency needs of any 
412claimant prior to the date of the approval by the secretary of the payment of benefits under any  20 of 46
413such application if the veterans' agent making such grant or payment forthwith furnishes the 
414secretary with a written statement of their reasons for taking such action. 
415 All benefits available to dependents of veterans as provided by this chapter shall be 
416extended to the parent of any member of the armed forces of the United States whose death 
417occurred as the result of injury sustained or disease contracted during active service in time of 
418war or insurrection, including active service in the said armed forces under the flag of the United 
419Nations; provided, that such a parent qualifies in their own right as to the requirements of 
420residence notwithstanding the failure of the deceased 	veteran to so qualify at the time of their 
421death and notwithstanding lack of proof of the actual dependency of such a mother parent upon 
422such a veteran at the time of their death. Such benefits shall include payment of reasonable 
423medical and hospital expenses in accordance with regulations adopted by the secretary and 
424directives issued and promulgated by them; provided, that no back benefits shall be paid beyond 
425the date of application. 
426 Effective July first 	of every year, subject to appropriation and at the direction of the 
427secretary, cities and towns shall increase the basic budget of each eligible recipient, before taking 
428into consideration any available income, by a percentage amount equal to the percentage rise in 
429the United States Consumer Price Index for January first of that year over the level of said index 
430for January first of the previous year plus such additional percentage amount as is recommended 
431annually by the secretary and appropriated by the general court. Such adjustments in accordance 
432with the percentage rise in the Consumer Price Index shall apply to any benefit payable under 
433this chapter or any offset thereof.  21 of 46
434 The benefits provided herein shall include an amount for fuel in the winter months for 
435eligible veterans and dependents if they pay their own heating costs.” 
436 SECTION 11. Chapter 115 is hereby amended by striking out section 5A, as amended by 
437section 37 of chapter 144 of the acts of 2022, and inserting in place thereof the following 
438section:- 
439 “Section 5A. In every case where the claimant for or a recipient of benefits under this 
440chapter is a dependent parent, as defined in section one, with an interest in one or more parcels of 
441real estate and the fair market value of such interest is more than fifteen hundred dollars, an 
442instrument signed and acknowledged by the veterans' agent of the town granting such benefits 
443and giving notice of a lien upon each such parcel for all benefits granted and to be granted under 
444this chapter by such town to such parent, who shall be named therein, shall, not earlier than three 
445days, Saturdays, Sundays and legal holidays excluded, after a like instrument has been sent by 
446certified mail to such parent, be recorded in the records of the county, or of the district, if such 
447county is divided into districts, where each parcel lies, without the payment of any fee for such 
448recording. Every such instrument shall contain a description sufficient to identify each parcel of 
449real estate subject to the lien, and upon recording shall create a lien upon so much of such 
450parent's interest as has a fair market value in excess of fifteen hundred dollars, which lien shall 
451be superior to any deed, mortgage, lien or other encumbrance thereafter recorded. Whenever 
452such lien is satisfied or is ordered discharged as hereinafter provided, an instrument signed and 
453acknowledged by such veterans' agent and reciting such fact shall be given; and upon the 
454recording of such instrument, such lien shall be dissolved.  22 of 46
455 Such lien shall be enforceable in the superior court for the county where any parcel of the 
456real estate lies by a petition in equity brought by the veterans' agent against all persons appearing 
457of record to be interested in the real estate subject to such lien, whether as equity owners, 
458mortgagees, lienors, attaching creditors or otherwise. Such petition shall allege the amount 
459claimed under such lien and incorporate a certified copy of the recorded instrument creating such 
460lien. At any time before final decree, the court, of its own motion or upon the suggestion of any 
461party, may issue a precept to any other person appearing to have an interest, directing them to 
462appear on or before a specified day or be forever barred from redeeming from such lien. 
463Proceeds realized through any such enforcement shall be apportioned between the 
464commonwealth and the town granting the benefits in proportion to the amount of their respective 
465contributions thereto, but in no case for more than the amount contributed, without interest. No 
466lien under this section shall be enforceable until after 	the death of both parents, and then only 
467when written permission has been obtained from the secretary, who, in their discretion, may, if 
468undue hardship might be caused by enforcement, waive enforcement in whole or in part, and 
469order a discharge to the extent waived. If the veterans' agent neglects or refuses promptly to refer 
470the enforcement of a lien under this section to the secretary for their approval, or to bring a 
471petition within the period specified by the secretary, the secretary shall thereupon bring the 
472petition in their own name; and in such event, all proceeds shall be retained by the 
473commonwealth. 
474 A veterans' agent, subject to the prior approval of the secretary, may by an agreement in 
475writing, consent to subordinate any such lien to a mortgage, if in the opinion of the secretary 
476such mortgage is required for necessary repairs to the real estate subject to such lien.  23 of 46
477 Such lien shall be dissolved and be unenforceable upon the expiration of twenty years 
478from the date of the recording in the register of deeds of the county wherein said real estate lies. 
479 Any conveyance of real estate by a parent within two years before an application for 
480veterans' benefits, unless for fair market value, shall be deemed to be in avoidance of the 
481provisions of this section and shall make such mother or father ineligible to receive veterans' 
482benefits. 
483 The provisions of this section shall not be applicable if the claimant for or the recipient of 
484veterans' benefits is the dependent parent of a person who while in the armed forces of the 
485United States was killed in action or died from service-connected disability.” 
486 SECTION 12. Chapter 115 is hereby amended by striking out section 6, as amended by 
487section 38 of chapter 144 of the acts of 2022, and inserting in place thereof the following 
488section:- 
489 “Section 6. The amounts expended by any city or town for veterans' benefits, the names 
490of recipients thereof, the amounts paid to or for each claimant, the reasons for granting them such 
491benefits, the names of the veterans on account of whose service the benefits were granted, the 
492names, if any, of the companies, regiments, stations, organizations or vessels in which they 
493respectively enlisted, or to which they were appointed, and in which they last served, and the 
494relationship of each dependent to the veteran on account of whose service the benefits were 
495granted, and such other details as the secretary may require, shall, within thirty days following 
496the month in which such expenditures were made, be certified to said secretary on blank forms 
497provided by the secretary, in a manner approved by them, and under the penalties of perjury, by 
498the veterans' agent and treasurer of such city or town. The secretary shall examine such  24 of 46
499certificates, shall allow and endorse thereon such amounts as they find have been paid and 
500reported in accordance with the provisions of this chapter, and shall transmit the certificates to 
501the comptroller. The secretary may decide upon the necessity of the amount paid in each case, 
502and may allow any part thereof which they deem proper and lawful. Subject to such decision and 
503allowance, seventy-five per cent of the amounts of veterans' benefits paid to claimants by the 
504cities and towns wherein they reside, but none of the expenses attending the payment of such 
505benefits, shall be paid by the commonwealth to the several cities and towns on or before 
506November tenth in the year after such expenditures. The commonwealth shall make payments to 
507cities and towns equal to 100 per cent of the amount of benefits paid by cities and towns to or on 
508behalf of recipients living in permanent housing located on real property owned by the federal 
509government or living in institutions or transitional housing, as defined in 108 CMR 2.02, if such 
510housing is located on real property owned by the federal government; provided, however, that 
511such payments shall be made to the city or town in which the recipient resides only for 48 
512months of residence; provided further, that such payments shall not be made for a recipient who 
513has resided elsewhere in the city or town for the 6 consecutive months immediately preceding 
514the recipient's move into such housing.” 
515 SECTION 13. Chapter 115, as appearing in the 2020 Official Edition, is hereby amended 
516by striking out section 6A, and inserting in place thereof the following section:- 
517 “Section 6A. To be eligible for an annuity under sections 6B and 6C, the claimant must 
518be a resident of the commonwealth.” 
519 SECTION 14. Chapter 115, as appearing in the 2020 Official Edition, is hereby amended 
520by striking out section 6B, and inserting in place thereof the following section:-  25 of 46
521 “Section 6B. In addition to any other aid to which a person is entitled under this Chapter, 
522a person who, according to the records of the United States Department of Veterans Affairs has 
523suffered permanent impairment of vision of both eyes of the following status: central visual 
524acuity of 5/200 or less in the better eye, with corrective glasses, or central visual acuity of more 
525than 5/200 if there is a field defect in which the peripheral field has contracted to such an extent 
526that the widest diameter of visual field subtends an angular distance no greater than twenty 
527degrees in the better eye,; a person who is suffering from paraplegia and has permanent paralysis 
528of both legs and lower parts of the body, resulting from traumatic injury to the spinal cord or 
529brain, sustained through enemy action, or any service related incident while serving in any 
530branch of the armed forces of the United States; a person who has permanent paralysis of both 
531legs and lower parts of the body, resulting from malaria, anemia, other forms of disease, tumors 
532or poisoning which may produce signs and symptoms similar to those resulting from traumatic 
533paraplegia; who has lost both legs; or who is otherwise determined to be 100 per cent disabled or 
534eligible for Total Disability based on Individual Unemployability by the Department of Veterans 
535Affairs and who is certified by said Department of Veterans Affairs to be service-connected shall 
536be paid so long as such condition exists, the sum of $2,000 annually in two equal payments on 
537August 1 and February 1. Such sum shall be adjusted annually in accordance with the percentage 
538rise in the Consumer Price Index. Such payments shall be due and payable from the date of his 
539application. 
540 The parents and surviving spouse, provided that surviving spouse does not remarry, of a 
541deceased member of the armed forces of the United States, whose death occurred as a result of 
542injury sustained or disease contracted during active service in time of war or insurrection or 
543combat, shall be paid the sum of $2,000 annually in two equal payments on August 1 and  26 of 46
544February 1. Such payments shall be due and payable from the date of the parents' and surviving 
545spouse's application; provided, however, that the first payment shall be retroactive to the 
546applicant's initial date of eligibility if the deceased member or the parent or spouse making 
547application was a resident of the commonwealth at the time of death and the parent or spouse 
548making application is a resident of the commonwealth at the time of application. For the 
549purposes of calculating any retroactive payment of benefits under this section, the initial date of 
550eligibility shall be the later of: (i) the date of death of the member of the armed forces of the 
551United States; or (ii) July 1, 1998, in the case of parents and November 11, 2005, in the case of a 
552spouse. 
553 Notwithstanding any general or special law to the contrary, an annuity payment made to a 
554recipient pursuant to this section shall not constitute income in an application or formula utilized 
555by the commonwealth or a political subdivision to determine eligibility for a program or service 
556funded or provided by the commonwealth. Notwithstanding the foregoing, such an annuity 
557payment may constitute income if not doing so would, under federal law, prohibit eligibility or 
558otherwise negatively impact the recipient's benefits under the program or service; provided, 
559however, that the commonwealth or a political subdivision thereof shall seek a waiver from any 
560federal law with such an eligibility requirement.” 
561 SECTION 15. Chapter 115 is hereby amended by striking out section 6C, as amended by 
562section 39 of chapter 144 of the acts of 2022, and inserting in place thereof the following 
563section:- 
564 “Section 6C. Evidence of the service and disability mentioned in sections six A and six B 
565shall be furnished to the secretary of veterans' services who shall examine the same and upon  27 of 46
566being satisfied that the service was performed and the Department of Veterans Affairs certifies 
567the claimant has been rendered blind, or permanently paralyzed, 100 percent service-connected 
568disabled, or awarded Total 	Disability based on Individual Unemployability as defined in section 
569six B shall so certify to the comptroller, whereupon said annuity shall be paid by the 
570commonwealth, subject to appropriation, from the veterans' services fund.” 
571 SECTION 16. Chapter 115 is hereby amended by striking out section 7, as amended by 
572section 40 of chapter 144 of the acts of 2022, and inserting in place thereof the following 
573section:- 
574 “Section 7. In each city, except Boston, and in each town, the veterans' agent shall be the 
575burial agent; and in Boston, the soldiers' relief commission shall designate a burial agent who 
576shall be a veteran. They shall, under regulations established by the secretary, cause properly to be 
577interred the body of any veteran or adult dependent who dies without sufficient means to defray 
578funeral expenses, and the body of any dependent child of a veteran if such veteran and their 
579spouse or surviving spouse, be without sufficient means to defray funeral expenses. If interment 
580of any such body has taken place without the knowledge of the burial agent, application may be 
581made to them within 60 days after the date of death, or after final interment, if the veteran dies in 
582the service, and if upon investigation they shall find that the deceased was within the provisions 
583of this section and the rules of the secretary, they may certify the same as provided in section 
584eight. The provisions of this section shall not apply to any person who at the time of entering the 
585federal service was a subject or citizen of a neutral country, who had filed their intention to 
586become a citizen of the United States and who afterward withdrew such intention under the act 
587of congress approved July ninth, nineteen hundred and eighteen, nor to any person designated 
588upon their discharge as a conscientious objector. The provisions of this section shall also apply to  28 of 46
589any person who served as a state guardsman in the military service of the commonwealth 
590between April fifth, nineteen hundred and seventeen, and December twenty-first, nineteen 
591hundred and nineteen, or served in the state guard established during World War II, and was 
592honorably discharged from such service and dies without sufficient means to defray funeral 
593expenses, but shall not apply to any adult dependent or dependent child of such person.” 
594 SECTION 17. Chapter 115 is hereby amended by striking out section 9, as amended by 
595section 42 of chapter 144 of the acts of 2022, and inserting in place thereof the following 
596section:- 
597 “Section 9. The mayor of every city and the selectpersons of every town shall appoint a 
598resident of such city or town who shall be a veteran as defined in clause Forty-third of section 
599seven of chapter four, as a veterans' graves officer, for a term to be determined by the appointing 
600authority; provided, however, that said term shall not exceed five years. It shall be the duty of 
601such veterans' graves officer to cause every veteran's grave within such city or town to be 
602suitably kept and cared for. Such care shall include the clearing of weeds and other unseemly 
603growth from said graves; the repairing, replacement and general up-keep of fences around said 
604graves; the raising and repairing of sunken gravestones and markers and other similar services 
605that may be necessary to restore and maintain such graves and their surroundings in an orderly 
606condition. If the cost of such care and maintenance is not paid by private persons, or by the 
607trustees of the cemeteries where any such grave is situated, it shall be paid by the city or town; 
608and cities and towns may appropriate money therefor. Money so appropriated may be expended 
609directly by the city or town or paid over to the trustees or manager of any cemetery where any 
610such grave is situated; but the sum so paid over in any year shall not exceed for each grave the 
611sum charged for the annual care and maintenance of like lots in the same cemetery, or, if no such  29 of 46
612charge is made in that cemetery, it shall not exceed the sum charged in other cemeteries in the 
613same city or town for like services. In cities and towns where there are cemeteries containing the 
614remains of deceased veterans, such cities and towns shall cause to be placed on such veterans' 
615graves a flag of the United States on every Memorial day. Upon the approval of the secretary, 
616compensation for 75 per cent of the cost of such flags, but none of the expenses attending the 
617placement of such flags shall be paid by the commonwealth to the several cities and towns on or 
618before November 10 in the year after such expenditures. In cities and towns where there are 
619cemeteries with mausoleums containing the remains of deceased veterans, each such city or town 
620shall cause to be placed on each mausoleum a suitable plaque with the names of all deceased 
621veterans contained therein, and a flag of the United States shall be suitably placed at each 
622mausoleum on every Memorial day.” 
623 SECTION 18. Chapter 115, as appearing in the 2020 Official Edition, is hereby amended 
624by striking out section 10, and inserting in place thereof the following section:- 
625 “Section 10. The mayors of cities and the selectpersons of towns, other than cities and 
626towns which become part of a district as authorized by the second paragraph of this section, shall 
627cause to be established and maintained in their respective cities and towns a department for the 
628purpose of furnishing such information, advice and assistance to veterans and their dependents as 
629may be necessary to enable them to procure the benefits to which they are or may be entitled 
630relative to employment, vocational or other educational opportunities, hospitalization, medical 
631care, pensions, and other veterans' benefits. Each department so established and maintained shall 
632be known as the department of veterans' services, and the officer in charge thereof shall be 
633known as the director of veterans' services. Such director and any assistant or deputy director  30 of 46
634appointed under this section or section eleven shall be a veteran and shall be appointed in a city 
635by the mayor, with the approval of the city council, and in a town by the selectpersons. 
636 Two or more adjoining towns, or two or more adjoining municipalities only one of which 
637is a city, may, in a city by vote of the city council thereof, and in a town by vote of the 
638selectpersons thereof, form a district for the purposes set forth in the first paragraph of this 
639section, including the appointment and compensation of a director of veterans' services, for the 
640enforcement therein of such purposes and of such other provisions of law as it may be their duty 
641to enforce. Any constituent city or town by vote may withdraw from the district at the end of any 
642fiscal year of such city or town if such withdrawal is voted in the manner aforesaid not less than 
643sixty days prior to the end of such fiscal year and notice of such vote is filed with the other 
644municipalities comprising the district. 
645 The director of veterans' services of each district established under authority of the 
646preceding paragraph shall, under the direction of the district board referred to in section eleven, 
647perform the duties of their 	office in each of the municipalities comprising their district. 
648 The treasurer of one of the municipalities comprising such district, designated by the 
649district board thereof, shall be treasurer of the district and shall give to the district a bond, with a 
650surety company authorized to transact business in the commonwealth as surety, for the faithful 
651performance of their duties as treasurer of the district in such sum and upon such conditions as 
652said district board may require. The district treasurer shall disburse the money received under the 
653provisions of section eleven upon warrants approved by the district board.” 
654 SECTION 19. Chapter 115, as appearing in the 2020 Official Edition, is hereby amended 
655by striking out section 11, and inserting in place thereof the following section:-  31 of 46
656 “Section 11. In every district established under authority of section ten there shall be a 
657board composed of the mayor or their designee of such city, if any, as may be included in the 
658district and the chairman of the board of selectpersons or its designee of each of the towns, if 
659any, included in said district and the town manager or their designee in a municipality with a 
660town council form of government, if any, included in said district. Said board shall appoint, fix 
661the compensation of, and may remove the director of veterans services of said district. Said 
662board may appoint, fix the salary of, and remove, a deputy or assistant to such director, if in the 
663opinion of said board such an officer is necessary. 
664 Said board may determine the expenses of said director and deputy or assistant and of the 
665department under the charge of said director, and may apportion said expenses among the several 
666municipalities comprising such district on the basis of the taxable valuation of said 
667municipalities as last established by the general court as a basis of apportionment for state and 
668county taxes, or on the basis of the population of each municipality in such district based on the 
669most recent federal census, or by any other means determined by a unanimous vote of said board 
670to be fair and equitable to each community. Said board shall promptly thereafter notify the 
671treasurers of said municipalities of such apportionment. Every city or town treasurer so notified 
672shall, annually in December, certify the amount of such apportionment to the board of assessors 
673of their municipality, who shall include such amount in the tax levy of the following year. 
674 Upon order of the district board the city or town treasurer of each of the constituent 
675members of the district shall from time to time pay to the district treasurer a sum or sums not 
676exceeding, in the aggregate, the amount certified by the board as its respective share of the costs 
677and expenses of the district. In case a city or town becomes a member of a district at a time when 
678it is too late to permit an assessment as provided by sections ten to fourteen, inclusive, such city  32 of 46
679or town may appropriate and pay to the district treasurer an amount representing its proportionate 
680share of the expense of the district for the period ending December thirty-first in the year in 
681which such city or town becomes a member of the district.” 
682 SECTION 20. Chapter 115 is hereby amended by striking out section 12, as amended by 
683section 43 of chapter 144 of the acts of 2022, and inserting in place thereof the following 
684section:- 
685 “Section 12. In each city, and in each town not included in a district established under 
686section ten, and in each such district, there may be in the department of veterans' services an 
687unpaid advisory board to be appointed, in cities by the mayor, in towns by the board of 
688selectpersons, and in districts by the district board. Said advisory board shall render such 
689assistance to the director of veterans' services of the municipality or district relative to the 
690provisions of this chapter, except as to sections one to nine, inclusive, as said director may 
691request. The secretary is hereby authorized and directed to formulate and publish rules and 
692regulations establishing in a general manner the types of persons, with respect to their 
693occupations, professions and special skills, who may be appointed to such unpaid advisory 
694boards. Every such advisory board shall consist of not less than five nor more than fifteen 
695residents of the city, town or district, as the case may be.” 
696 SECTION 21. Chapter 115, as appearing in the 2020 Official Edition, is hereby amended 
697by striking out section 13, and inserting in place thereof the following section:- 
698 “Section 13. Said departments shall acquire and have on hand copies of current booklets 
699and other printed matter pertaining to the statutory rights of veterans provided under state and 
700federal laws. They may call at any time upon any department, board, division or commission of  33 of 46
701the commonwealth for such assistance as may be necessary in carrying out their functions. They 
702shall also work in close coordination with existing federal agencies established for the aid of 
703such veterans, and they shall enlist the support of hospitals within their respective communities 
704or districts for carrying out the purposes of sections ten to fourteen, inclusive. 
705 Said departments shall coordinate with the department of transitional assistance to 
706identify and contact all known veterans receiving public safety net benefits residing in 
707Massachusetts who may be eligible for Chapter 115 benefits. They shall also publish online 
708subregulatory guidance and application forms and make publicly available issue notices of action 
709and public information that outlines budgeting and benefit calculations. They shall also accept 
710applications for veterans’ benefits submitted through a common application portal for state-
711administered needs-based benefits and services and, upon receipt of such an application, shall 
712treat the application as if it were filed directly with the veterans’ agent.” 
713 SECTION 22. Chapter 115, as appearing in the 2020 Official Edition, is hereby amended 
714by striking out section 15, and inserting in place thereof the following section:- 
715 “Section 15. The director of accounts in the department of corporations and taxation shall 
716cause an audit to be made annually of the accounts of all districts organized under the authority 
717of section ten and for such purpose they, and their duly accredited agents, shall have access to all 
718necessary papers, books and records. The expenses incurred for said audits shall be paid 
719primarily by the commonwealth. Said director shall apportion the cost of each audit among the 
720several municipalities comprising the district on the basis of the taxable valuation of said 
721municipalities as last established by the general court for state and county taxes, and submit the 
722amounts of each apportionment to the state treasurer, who shall issue their warrant requiring the  34 of 46
723assessors of the cities and towns which comprise the district to assess a tax to the amount so 
724apportioned, and such amount shall be collected and paid to the state treasurer as provided by 
725section twenty of chapter fifty-nine.” 
726 SECTION 23. Chapter 115 is hereby amended by striking out section 16, as amended by 
727section 53 of chapter 126 of the acts of 2022, and inserting in place thereof the following 
728section:- 
729 “Section 16. (a) There shall be a veterans equality review board to ensure persons who 
730received a discharge that would otherwise disqualify them from receiving benefits under this 
731Chapter under 10 U.S.C. 654, also known as the Don't Ask, Don't Tell policy, or any other 
732policy, on the basis of sexual orientation, gender identity or gender expression, receive state-
733based veteran benefits. The board shall consist of: 3 members appointed by the secretary of 
734veterans' services, 1 of whom shall represent the interests of the LGBTQ veteran community; 
735and 2 members appointed by the governor. All members shall, by education or experience, be 
736knowledgeable of veterans benefits and programs and have demonstrated interest in veteran 
737affairs. A majority of the members shall be veterans. Members shall serve for 5 years. The 
738members shall vote to select a chair. If a vacancy occurs, it shall be filled for the balance of the 
739unexpired term in the same manner as the original appointment. A majority of the appointed and 
740serving members of the board shall constitute a quorum of the board for the transaction of 
741business. An action of the board shall be approved by a majority vote of the members present at 
742a meeting where a quorum is present. The members of the board shall serve without 
743compensation.  35 of 46
744 (b) The board shall meet as often as deemed necessary by the chair based on the number 
745of applications pending before the board. The board shall review each application submitted 
746under this section and render a recommendation to the secretary of veterans' services as to 
747whether the claimant’s sexual orientation, gender identity or gender expression was more likely 
748than not the primary basis for the claimant receiving a discharge that would otherwise disqualify 
749them from receiving benefits under this Chapter. The board shall complete review of each 
750application not later than 30 days after receipt and render a written recommendation to the 
751secretary not later than 30 days after completion of such review. 
752 (c) A person or the dependent of such person who received a discharge that would 
753otherwise disqualify them from receiving benefits under this Chapter and who believes such 
754discharge characterization was based on the veteran's sexual orientation, gender identity or 
755gender expression may file an application for state-based veteran benefits. The claimant may 
756include evidence supporting the claimant's claim that such discharge characterization was based 
757on the veteran's sexual orientation, gender identity or gender expression. 
758 (d) The department of veterans' services shall create a standardized application form 
759enumerating the required documentation necessary for filing an application under this section 
760and shall make such form available on the department of veterans' services website along with 
761filing instructions. 
762 (e) The secretary shall issue a written decision not later than 10 days after receipt of the 
763board's recommendation, approving or denying the application. If the secretary approves the 
764application, the claimant shall be eligible for state-based veteran benefits. If the secretary denies  36 of 46
765the application, the claimant may file a request for reconsideration, including additional 
766documentation for the application, not later than 30 days after receipt of the secretary's decision. 
767 (g) The department, board of registration in medicine and board of registration in 
768pharmacy shall independently adopt regulations to implement this section.” 
769 SECTION 24. Chapter 115 is hereby amended by striking out section 16, as amended by 
770section 18 of chapter 154 of the acts of 2022, and inserting in place thereof the following 
771section:- 
772 Section 16. (a) The secretary, in consultation with the commissioner of public health and 
773the adjutant general of the Massachusetts national guard, shall contact all members of the 
774Massachusetts national guard and all known veterans and members of the United States armed 
775forces residing in the commonwealth who may be eligible to participate in the United States 
776Department of Veterans Affairs' Airborne Hazards and Open Burn Pit Registry, including, but 
777not limited, those who may have served in: (i) Operation Enduring Freedom, Operation Iraqi 
778Freedom or Operation New Dawn; (ii) Djibouti, Africa on or after September 11, 2001; (iii) 
779Afghanistan on or after September 11, 2001; (iv) Operation Desert Shield or Operation Desert 
780Storm; or (v) in the Southwest Asia theater of operations on or after August 2, 1990. Veterans or 
781service members contacted shall be encouraged to join the United States Department of Veterans 
782Affairs' Airborne Hazards and Open Burn Pit Registry and shall be provided with contact 
783information for the United States Department of Veterans Affairs' Airborne Hazards and Open 
784Burn Pit Registry and a copy of the informational pamphlet created by the commissioner of 
785public health pursuant to subsection (b) of section 244 of chapter 111.  37 of 46
786 (b) The secretary shall create a database of self-identifying service members and veterans 
787who have been exposed to open burn pits or other airborne hazards, which shall include the 
788name, address, electronic address, phone number, location and period of service and other 
789information as deemed necessary. Such information shall be used only for the purposes of 
790communicating information about exposure to toxic airborne chemicals and fumes caused by 
791open burn pits or other airborne hazards to service members and veterans. The database, 
792materials or other information shall be confidential and privileged, shall not be subject to chapter 
79366, or clause Twenty-sixth of section 7 of chapter 4 and shall not be subject to subpoena, 
794discovery or introduction into evidence in any private civil action.” 
795 SECTION 25. Chapter 115A is hereby amended by striking out section 1, as amended by 
796section 45 of chapter 144 of the acts of 2022, and inserting in place thereof the following 
797section:- 
798 “Section 1. Any person who (a) is a veteran as defined in clause Forty-third of section 
799seven of chapter four, or (b) meets all the requirements of said clause Forty-third, except that 
800instead of performing wartime service as so defined, has performed not less than ninety days' 
801active service in any of the campaigns or expeditions enumerated in section two, shall be entitled 
802to domiciliary services at, out-patient treatment at, admission to, and hospitalization in a state-
803operated veterans' home. A person receiving such services is a “resident” within the meaning of 
804this chapter.” 
805 SECTION 26. Chapter 115A is hereby amended by striking out section 3.  38 of 46
806 SECTION 27. Chapter 115A is hereby amended by striking out section 4, as amended by 
807section 46 through 48 of chapter 144 of the acts of 2022, and inserting in place thereof the 
808following section:- 
809 “Section 4. Any person who was recruited in the United States and who served in the 
810military service of Poland while said country was allied with the United States in World War I, 
811between October seventh, nineteen hundred and seventeen, and January thirty-first, nineteen 
812hundred and nineteen, both dates inclusive, shall be entitled to out-patient treatment at, 
813admission to, and hospitalization in a state-operated veterans' home; provided, that they produce 
814information in conformity with the rules and regulations of the state-operated veterans' homes, 
815that they have been honorably discharged from said service, and are a citizen of the 
816commonwealth and resides in a city or town therein, or if not such a citizen is a citizen of the 
817United States and resides therein; but no such person shall be treated as an out-patient at, 
818admitted to, or hospitalized in, a state-operated veterans' home if the treatment, admission or 
819hospitalization of any person qualified under the provisions of section one would thereby be 
820postponed or denied.” 
821 SECTION 27. Chapter 115A is hereby amended by striking out section 6, as amended by 
822section 50 through 53 of chapter 144 of the acts of 2022, and inserting in place thereof the 
823following section:- 
824 “Section 6. So much of any funds known as "Resident Funds'' as represents monies 
825belonging to, or deposited for the benefit of, residents or members who have been discharged or 
826voluntarily departed from, or died at, a state-operated veterans' home, which shall have remained  39 of 46
827unclaimed for more than three years, shall be paid by the superintendent to the state treasurer for 
828disposition in accordance with Chapter two hundred A.” 
829 SECTION 28. Chapter 115A is hereby amended by striking out section 7, as amended by 
830section 54 through 56 of chapter 144 of the acts of 2022, and inserting in place thereof the 
831following section:- 
832 “Section 7. If a resident at a state-operated veterans' home is discharged therefrom or dies 
833therein while obligated to the commonwealth for support furnished them at such home and there 
834is in the custody of the superintendent of such home a bank book representing a deposit account 
835in a bank, as defined in section one of chapter one hundred and sixty-seven, in the resident’s 
836name, which is unclaimed during the two-year period following the date of the discharge or 
837death of such patient, the chairperson of the board of trustees of a state-operated veterans' home 
838may present said bank book to such bank accompanied by an affidavit stating (1) the name of 
839said former resident, (2) the date of admission of said resident to the home and the date of their 
840discharge therefrom, or their death therein, (3) the amount of money for which the said resident 
841or their estate is obligated to the commonwealth, (4) that said bank book belongs to said resident 
842or their estate, (5) that it has been in the custody of the superintendent and has been unclaimed 
843for more than two years, and demanding payment of all or such portion of the amount 
844represented by said bank book as is not in excess of the amount due to the commonwealth for the 
845support furnished such resident. 
846 Thereupon, such bank shall pay the trustees of a state-operated veterans' home the 
847amount so requested in said affidavit and shall endorse such payment upon such bank book, with 
848specific reference to this section and shall return such bank book to such chairperson.  40 of 46
849 Upon receipt of such payment the trustees of a state-operated veterans' home shall cause 
850the same to be deposited in its legacy fund or legacy account. 
851 Payment to the board of trustees of a state-operated veterans' home, under the provisions 
852of this section, shall discharge the bank of liability to the owner of said property, or any person 
853claiming under them, to the extent of such payments. 
854 Any person claiming an interest in property surrendered to the chairperson of the board of 
855trustees of a state-operated veterans' home, pursuant to the provisions of this section, and who 
856claims (1) that said property is or was not beneficially owned by said resident, or (2) that said 
857resident is or was not obligated to the commonwealth for support, as set forth in said affidavit, 
858may within seven years following the date upon which such property is surrendered to the 
859trustees, establish such claim by a petition to the probate court which, after determining the 
860merits of the claim, may direct the trustees to pay the whole or any part of the sum claimed to the 
861claimant.” 
862 SECTION 29. Chapter 115A is hereby amended by striking out section 8, as amended by 
863section 57 through 60 of chapter 144 of the acts of 2022, and inserting in place thereof the 
864following section:- 
865 “Section 8. The state-operated veterans' homes, after a determination and approval of the 
866trustees of the respective home, that it is in the best interest of the residents, may lease, upon 
867such terms and conditions as may be stipulated by said trustees, sufficient land belonging to such 
868home for the purpose of constructing thereon chapels for the use of the residents or members of 
869said home. The lease shall remain in full force and effect so long as a chapel for said residents is  41 of 46
870maintained thereon and so long as it shall be maintained in a physical condition satisfactory to 
871the superintendent and the trustees of said home.” 
872 SECTION 30. Chapter 115A is hereby amended by striking out section 9, as amended by 
873section 61 of chapter 144 of the acts of 2022, and inserting in place thereof the following 
874section:- 
875 “Section 9. The secretary of veterans’ services and the superintendent of each home shall 
876ensure that all services provided at a state operated veterans’ home are provided to eligible 
877veterans without regard to or discrimination based on their sex or gender identity.” 
878 SECTION 31. Chapter 115A is hereby amended by striking out section 12, as amended 
879by section 65 of chapter 144 of the acts of 2022, and inserting in place thereof the following 
880section:- 
881 “Section 12. (a) There shall be within the department of veterans' services an office of 
882veterans' homes and housing. The secretary of veterans' services shall appoint an executive 
883director of veterans' homes and housing who shall have: (i) at least 5 years of experience in 
884health care management; and (ii) military or other experience working with veterans. The duties 
885of the executive director shall include, but shall not be limited to: (i) oversight of the office; and 
886(ii) service as an advisor to the secretary of veterans' services on matters relative to veterans' 
887housing. The position of executive director shall be classified pursuant to section 45 of chapter 
88830. The executive director may, with the approval of the secretary of veterans' services, appoint 
889and remove any employees necessary to carry out the duties of the office. Unless otherwise 
890provided by law, all such appointments and removals shall be made pursuant to chapter 31. 
891 The office shall:  42 of 46
892  (i) coordinate and oversee implementation and enforcement of laws, regulations and 
893policies relative to the veterans' homes and other housing for veterans; 
894  (ii) investigate and make recommendations on best practices for providing housing for 
895veterans; provided, however, that the executive director shall have access to all property of the 
896commonwealth under the oversight of the department of veterans services to carry out the duties 
897of the office; provided further, that the members of the boards of trustees of state-operated 
898veterans' homes pursuant to section 40 of chapter 6 and the members of the veterans' homes 
899council pursuant to section 41 of said chapter 6 shall not be subject to the control of the 
900executive director; and provided further, that the executive director shall not have control over 
901the day-to-day operations of veterans' homes.
902  (iii) establish standardized rules and regulations governing domiciliary care, outpatient 
903treatment, admission to and hospitalization in the homes; provided, however, that rules and 
904regulations may include, but not be limited to: (A) governing domiciliary care at, outpatient 
905treatment at, admission to and hospitalization in the homes, including an increase in any charges, 
906subject to the approval of the secretary of health and human services; (B) providing for such 
907treatment, admission and hospitalization for any person qualified under section 1 of chapter 
908115A; (C) providing for emergency treatment for any person in need of such treatment by reason 
909of accident or sudden illness, until such person can be transferred to some other institution or 
910place; (D) providing for the involuntary discharge of a resident in accordance with section 13 of 
911this chapter; (E) providing for the exclusion from outpatient treatment at, admission to or 
912hospitalization in such state-operated veterans' homes of any person whose disability or illness 
913for the treatment and care of which proper facilities are not available at such state-operated 
914veterans' homes;  43 of 46
915   (iv) develop and amend by-laws that are consistent at existing state-operated veterans' 
916homes, which shall include, but not be limited to, admissions eligibility and procedures, 
917procurement, per diem rates and staffing levels; and 
918   (v) develop and implement a system of reviewing charges, complaints and comments, 
919including, but not limited to, comments from residents, family members of residents and the 
920ombudspersons for each home. 
921 (b) Annually, not later than November 1, the office, in coordination with the veterans' 
922homes council established in section 41 of chapter 6, shall report on the state of the veterans' 
923homes and the report shall include: (i) the quality of care provided at the homes; (ii) the financial 
924status of the homes; (iii) the uniformity of programs at the homes; (iv) the capital needs of the 
925homes; and (v) the status of the United States Department of Veterans Affairs' accreditation, 
926including the efforts necessary to maintain compliance and the efforts necessary to become fully 
927compliant with the United States Department of Veterans Affairs' standards at each veterans' 
928home. The office shall submit the report to the governor, the clerks of the house of 
929representatives and senate 	and the joint committee on veterans and federal affairs.” 
930 SECTION 32. Chapter 115A is hereby amended by striking out section 13, as amended 
931by section 66 of chapter 144 of the acts of 2022, and inserting in place thereof the following 
932section:- 
933 “Section 13. The secretary of veterans' services shall promulgate rules and regulations 
934pertaining to the operation 	and administration of the state-operated veterans' homes. The 
935secretary, in consultation with the executive director of veterans' homes and housing, shall  44 of 46
936continually evaluate the performance of the state-operated veterans' homes and take any action 
937necessary to ensure the safety and welfare of residents of the homes. 
938 Any veteran aggrieved by a decision of the superintendent or the executive director or 
939their designee denying or terminating medical or nursing home care in a state-operated veterans' 
940home shall have the right to appeal in accordance with the procedures established by the Centers 
941for Medicare & Medicaid Services and state and federal law.  
942 Any veteran aggrieved by a decision of the superintendent or the executive director or 
943their designee denying or terminating domiciliary care in a state-operated veterans' home shall 
944have the right to appeal to the secretary. Appeals shall be filed with the secretary within ninety 
945days of the veteran’s receipt of a written adverse notice.  A hearing on such appeal held pursuant 
946to this paragraph shall be conducted as an adjudicatory proceeding under chapter 30A and shall 
947be conducted at a location convenient to the veteran which may include telephonically or 
948electronically. The secretary shall issue its decision on the appeal within ninety days after receipt 
949of the appeal.  Further review of such decision may be had by any party upon appeal to the 
950division of administrative law appeals established within the executive office of administration 
951and finance pursuant to section four H of chapter seven, hereinafter in this section referred to as 
952''the division''.  Appeals to the division shall be filed within thirty days after receipt of the 
953secretary’s appeal decision. The division shall issue its decision within ninety days after the day 
954of the filing of the appeal. The decision of the division shall be subject to judicial review in 
955accordance with the provisions of chapter thirty A. The time for commencing such an action for 
956judicial review shall be ninety days which shall run from the receipt of notice of the decision of 
957the division. In such an action for judicial review, the record shall consist of (a) the entire 
958proceedings before the division of administrative law appeals, or (b) such portions thereof as the  45 of 46
959secretary and the parties may stipulate, or (c) a statement of the case agreed to by the secretary 
960and the parties. 
961 If a resident files a timely appeal to the secretary contesting the termination of 
962domiciliary care in a state-operated veterans' home, the home shall continue to provide the 
963resident with such services until the secretary or their designee issues a written decision.” 
964 SECTION 33. Chapter 115B is hereby amended by striking out section 4, as amended by 
965section 67 of chapter 144 of the acts of 2022, and inserting in place thereof the following 
966section:- 
967 “Section 4. The veteran advocate shall report annually to the governor, the senate 
968president, the speaker of the house of representatives, the senate and the house committees on 
969ways and means, and the joint committee on veterans and federal affairs on the activities of the 
970office, including, but not limited to, an analysis of the delivery of services to veterans and 
971recommendations for changes in agency procedures which would enable the commonwealth to 
972better provide services to and for veterans and their families and priorities for implementation of 
973those changes to services. The report shall include data regarding the provision of benefits under 
974chapter 115, including but not limited to the total number of applications to each city and town, 
975the total caseload of each city and town, and the methods by which persons submit applications 
976including the number submitted to a municipality other than where they reside. The report shall 
977be made public on the website of the veteran advocate.” 
978 SECTION 34. Chapter 115B is hereby amended by inserting after section 4 the following 
979section:-  46 of 46
980 “Section 5. The office of the veteran advocate shall establish and advertise a toll-free 
981telephone hotline that shall be capable of responding to questions and complaints regarding the 
982administration of benefits and provision of services under chapters 115 and 115A. Said office 
983shall keep a record of complaints and shall investigate each complaint received.”