1 of 1 SENATE DOCKET, NO. 2587 FILED ON: 4/28/2023 SENATE . . . . . . . . . . . . . . No. 2489 The Commonwealth of Massachusetts _________________ PRESENTED BY: John J. Cronin _________________ To the Honorable Senate and House of Representatives of the Commonwealth of Massachusetts in General Court assembled: The undersigned legislators and/or citizens respectfully petition for the adoption of the accompanying bill: An Act relative to modernizing Chapter 115. _______________ PETITION OF: NAME:DISTRICT/ADDRESS :John J. CroninWorcester and MiddlesexMichael P. Kushmerek3rd Worcester10/11/2023 1 of 46 SENATE DOCKET, NO. 2587 FILED ON: 4/28/2023 SENATE . . . . . . . . . . . . . . No. 2489 By Mr. Cronin, a petition (accompanied by bill) (subject to Joint Rule 12) of John J. Cronin for legislation relative to modernizing Chapter 115. Veterans and Federal Affairs. The Commonwealth of Massachusetts _______________ In the One Hundred and Ninety-Third General Court (2023-2024) _______________ An Act relative to modernizing Chapter 115. Be it enacted by the Senate and House of Representatives in General Court assembled, and by the authority of the same, as follows: 1 SECTION 1. Chapter 115 is hereby amended by striking out section 1, as amended by 2section 28 and section 29 of chapter 144 of the acts of 2022, and inserting in place thereof the 3following section:- 4 “Section 1. “Claimant”, any person who is a recipient of benefits under this chapter, files 5an application for benefits under this chapter, communicates to a veterans'’ agent their desire to 6apply for benefits under this chapter, or expresses a need for financial or other assistance 7available under this chapter to a veterans’ agent or to the Executive Office of Veterans’ Services. 8 “Dependent”, the surviving spouse, child, or parent of a veteran, as hereinafter defined, 9including any person who stood in the relationship of a parent to such veteran for the five years 10next preceding the commencement of their wartime service; provided, that no child of a veteran 11who is more than eighteen years of age shall be deemed a dependent, unless such child is 12attending school for the purpose of completing a regulation high school course or its equivalent, 2 of 46 13or unless they are unable to support themselves due to a disability, and the disability existed 14before they attained that age, or unless they are under twenty-three years of age, and a full-time 15student at an educational institution which maintains a regular faculty and curriculum and has a 16regularly organized body of students in attendance at the place where its educational activities 17are carried on. 18 "Reside'', to be present within a city or town of the commonwealth, notwithstanding the 19lack of a present abode, with no present intention of definite and early removal, but not 20necessarily with the intention of remaining permanently; provided, however, that any such 21person who enters the commonwealth solely for the purpose of obtaining benefits under this 22chapter shall not be considered to reside in the commonwealth; and, provided further, that a 23claimant lacking a present abode shall be required to provide an affidavit stating their identity, 24their last place of residence and their intention to establish an abode within the city or town in 25which they apply. 26 "Institution'', any hospital, sanatorium or wayfarer's lodge, boarding or rest home, or 27convalescent or nursing home, for the operation of which a license is required by law, any 28facility conducted by an agency incorporated under chapter one hundred and eighty or any 29special act as a charitable corporation and any facility operated by municipal, county, state or 30federal government. 31 “Secretary”, the secretary of veterans’ services. 32 "Veteran'', any person who (a) is a veteran as defined in clause Forty-third of section 33seven of chapter four; or (b) meets all the requirements of said clause Forty-third except that 34instead of performing wartime service as so defined, they have served on active duty in the 3 of 46 35Mexican border service, between June thirteenth, nineteen hundred and sixteen, and February 36third, nineteen hundred and seventeen; or (c) is entitled to the Civil War, Indian Campaign, 37Spanish Campaign, or Spanish War Service Medal; or (d) meets all the requirements of said 38clause Forty-third except that instead of performing ninety days active service, at least one day of 39which was for wartime service, they have performed active service in the armed forces of the 40United States at any time between April sixth, nineteen hundred and seventeen and November 41eleventh, nineteen hundred and eighteen, inclusive; or (e) meets all the requirements of said 42clause Forty-third, except that instead of performing wartime service as so defined, they are 43entitled to any of the following campaign badges: First Nicaraguan, Haitian, Dominican, 44Yangtze River, Second Yangtze River, Second Nicaraguan, Vera Cruz, Mexican Service; 45provided, that in any case the service of such person was credited to Massachusetts, or such 46person has resided in the commonwealth for 1 day. 47 “Veterans’ agent”, any person who is a 'veterans' benefits and services officer'' defined 48under 3B of chapter 115 49 “Veterans’ benefits”, the benefits provided by this chapter. When used in any statute, 50ordinance, by-law, rule or regulation, the phrases "state aid'', "military aid'', "soldiers' relief'', 51"soldiers' burial'', or any words or phrases connoting the same, shall mean veterans' benefits.” 52 SECTION 2. Chapter 115 is hereby amended by striking out section 2, as amended by 53section 30 of chapter 144 of the acts of 2022, and inserting in place thereof the following 54section:- 55 “Section 2. The secretary shall be a veteran, as defined in clause Forty-third of section 7 56of chapter 4 and shall assist and advise veterans' agents in the performance of their duties, 4 of 46 57investigate, so far as the interests of the commonwealth require, all payments of veterans' 58benefits, prepare records and expedite the adjudication of claims, assist claimants in proving 59their cases, keep a record of work done in their office, and make an annual report. 60 The secretary shall establish the form of application to be used by claimants for veterans' 61benefits, may require the annexation thereto of official records of the veteran's induction, 62enlistment, service or discharge, or attested copies of the same, and shall from time to time 63provide each city and town with blank application forms prepared by them. 64 In establishing the form of application, the secretary shall provide that the department and 65veterans’ agents must accept applications for veterans’ benefits submitted through a common 66application portal for state-administered needs-based benefits and services and, upon receipt of 67such an application, shall treat the application as if it were filed directly with the veterans’ agent. 68The secretary shall adopt such regulations as they may deem necessary to ensure the proper 69administration of the provisions of this chapter, and he may issue and promulgate directives for 70the guidance of all persons concerned with veterans' benefits or with matters before the 71Department of Veterans Affairs of the United States government or other divisions of the 72commonwealth. The secretary shall ensure the effective, comprehensive, and equitable provision 73of benefits under this Chapter, including affirmative outreach and public posting of information 74by the department and local veterans’ agents to inform and advise residents of the availability of 75and the process for application for such benefits through local veterans’ agents and the Executive 76Office of Veterans’ Services. 77 The secretary shall decide all controversies between cities or towns relative to the 78residence of claimants for veterans’ benefits and, subject to the approval of the attorney general, 5 of 46 79the secretary’s decisions shall be final. The secretary shall decide any controversies between any 80applicant and a veterans’ agent or part-time veterans’ agent relative to the validity or amount of a 81claim for such benefits. The secretary shall decide whether a person is a veteran as defined in 82section 1 of this chapter for purposes of receiving benefits under this chapter, and any other 83agency in the commonwealth may refer determinations of veteran status to the secretary for 84decision. 85 Any claimant aggrieved by a decision of a veterans’ agent regarding veterans benefits or 86by the failure of a city or town to render adequate veterans' benefits or to take, approve, or deny 87an application for veterans’ benefits within forty-five days of receiving such application or the 88claimant requesting to apply for benefits, or any person aggrieved by the termination of such 89benefits, shall have the right to appeal to the secretary. Appeals shall be filed with the secretary 90within ninety days of the claimant’s receipt of a written adverse notice. A hearing on such 91appeal held pursuant to this paragraph shall be conducted as an adjudicatory proceeding under 92chapter 30A and shall be conducted at a location convenient to the claimant which may include 93telephonically or electronically. The secretary shall issue its decision on the appeal within ninety 94days after receipt of the appeal, except that when an aggrieved claimant appeals the denial of an 95application for benefits or the failure to take or act on said application or the failure of a city or 96town to render timely assistance to meet an emergency or hardship situation, the secretary shall 97render and issue its decision within forty-five days. Further review of such decision may be had 98by any party upon appeal to the division of administrative law appeals established within the 99executive office of administration and finance pursuant to section four H of chapter seven, 100hereinafter in this section referred to as ''the division''. Appeals to the division shall be filed 101within thirty days after receipt of the secretary’s appeal decision. The division shall issue its 6 of 46 102decision within ninety days after the day of the filing of the appeal, except that when an 103aggrieved claimant appeals the denial of an application for veterans' benefits or the failure to take 104or act on said application or the failure of a city or town to render timely assistance to meet an 105emergency or hardship situation, the division shall render and issue its decision within forty-five 106days after the date of filing of said appeal. Further review of such decision may be had by any 107party upon application made to the governor and council within thirty days after their receipt of 108notice of the decision. Whether or not an application for further review is made to the governor 109and council, the decision of the division, or the decision of the governor and council, if an 110application for further review is made, shall be subject to judicial review in accordance with the 111provisions of chapter thirty A. The time for commencing such an action for judicial review shall 112be sixty days which shall run from the receipt of notice of the decision of the division, or, in the 113event that an application for further review is made to the governor and council, from the receipt 114of notice of the decision of the governor and council. In such an action for judicial review, the 115record shall consist of (a) the entire proceedings before the division of administrative law appeals 116and, if applicable, the governor and council, or (b) such portions thereof as the secretary and the 117parties may stipulate, or (c) a statement of the case agreed to by the secretary and the parties. 118 If a recipient of benefits files a timely appeal to the secretary contesting the termination 119or reduction thereof, benefits shall be paid to the recipient without change until the secretary or 120their designee issues a written decision, unless the recipient waives the right to benefits pending 121appeal. If a city or town fails or refuses to pay benefits pending appeal, benefits shall be paid by 122the commonwealth. 123 Upon the written request of the mayor of a city or the selectpersons of a town, they shall 124forthwith investigate any matter relating to the administration therein of the provisions of this 7 of 46 125chapter and the expenses of such an investigation shall be certified by them to the state treasurer 126who shall collect the same as an additional tax upon such city or town. 127 The secretary may, with the consent of the governor, appoint, as occasion may require, 128one or more disinterested persons who shall investigate any claims against the commonwealth 129for veterans' benefits, examine any persons to or for whom such benefits have been paid, 130investigate the reasons for and all matters relating to the granting of such benefits, and shall 131report their findings to the secretary. The reasonable expenses and compensation of any such 132disinterested person, if and when approved by the secretary and allowed by the governor and 133council, shall be paid by the commonwealth. 134 The secretary may authorize the payment by a veterans' agent of such sums as the 135secretary deem necessary to provide special care in a hospital or at any other place for a veteran 136of the civil war, their spouse or surviving spouse. On or before November tenth in the year 137following any expenditure so authorized, the city or town making the same shall be reimbursed 138by the commonwealth to the extent of seventy-five per cent of such expenditure. 139 The secretary shall be the agent and attorney of and for all departments, boards and 140commissions of the commonwealth, including the department of correction and the institutions 141under its control, in all matters before the United States Department of Veterans Affairs 142government involving any question of federal compensation or pension to which any veteran or 143dependent under the care or supervision of such departments, boards and commissions may be 144entitled, and involving any question of reimbursement of the commonwealth for assistance, care, 145board or hospitalization of any such veteran or dependent. Each such department, board and 146commission shall notify the secretary, in writing, of all such veterans or dependents who are 8 of 46 147inmates of any hospital or other institution under the control of such department, board or 148commission, or otherwise under the supervision of, or in receipt of direct financial assistance 149from, such department, board or commission. Such notification shall be on forms to be prepared 150by the secretary and shall contain such information as they may require to enable them to 151proceed properly in matters of federal compensation or pension for such veterans or dependents, 152and in matters of reimbursement of the commonwealth for assistance, care, board or 153hospitalization of such veterans or dependents. 154 The secretary shall investigate the probabilities of securing such compensation or pension 155for any such veteran or dependent, and, in furtherance of such investigation, may require the 156services of the veterans' agents of the various cities and towns and of the directors of veterans' 157services of the various cities, towns and districts, and shall prosecute claims for such 158compensation or pension in behalf of any such veteran or dependent from whom they may secure 159a power of attorney, in accordance with the regulations of the United States Department of 160Veterans Affairs government. The secretary may co-operate with any responsible veterans' 161service agency in the prosecution of such claims in behalf of any such veteran or dependent from 162whom such agency has secured such power of attorney, and shall prosecute claims for 163reimbursement of the commonwealth for assistance, care, board or hospitalization of any such 164veteran or dependent in cases wherein the federal government is responsible for such 165reimbursement. 166 The secretary may, by written notice, order a city or town to pay veterans' benefits to an 167claimant on an application approved by the secretary. If a city or town refuses or does not make 168such payment within fourteen days from receipt of such notice the secretary shall notify the state 169treasurer of such refusal or failure and thereafter such benefits shall be paid to the claimant by 9 of 46 170the commonwealth. If the commonwealth shall be called upon to pay any such benefits on behalf 171of any such city or town, the total of any such benefits paid in any such calendar year shall be 172assessed upon such city or town, or deducted from funds that may be due such city or town from 173the commonwealth. 174 The secretary shall appoint an advisory committee on women veterans to investigate, 175foster and promote the interests of women veterans as defined in section seven of chapter four. 176The committee shall consist of at least eleven members, one of whom shall be the secretary or 177their designee, one of whom shall be a person appointed by the governor as an advisor on 178women's issues, one of whom shall be the chairman of the Massachusetts commission against 179discrimination, or their designee, three of whom shall be members of veterans organizations as 180provided in section eight E of chapter twelve to be appointed by the governor, one of whom shall 181be a veterans agent to be appointed by the governor, and four of whom shall be women veterans 182appointed by the secretary, no fewer than two of whom shall be participants in the Vietnam 183Veterans Outreach Program of the United States Veterans Administration. Any member shall be 184eligible for reappointment and shall serve without compensation. The terms of appointment shall 185be coterminous with the governor. The advisory committee may issue annual reports on their 186activities. 187 The secretary shall create and maintain a list of firms and organizations willing to provide 188pro bono legal representation to veterans in the commonwealth. Such information shall be 189updated annually and shall be distributed to veteran's agents and available online. Veterans’ 190agents shall distribute such information to all claimants with every notice denying, terminating, 191or reducing benefits or any other adverse action.” 10 of 46 192 SECTION 3. Chapter 115 is hereby amended by striking out section 2A, as amended by 193section 31 of chapter 144 of the acts of 2022, and inserting in place thereof the following 194section:- 195 “Section 2A. If the secretary decides a controversy between a claimant and a veterans' 196agent relative to the validity or amount of a claim for veterans' benefits, as provided in section 197two, in favor of the claimant, the said veterans' agent shall, forthwith, make payment to the 198claimant in accordance with said decision notwithstanding any appeal therefrom by the veterans' 199agent. If the division sustains the appeal of said veterans' agent as to the validity of such claim, 200payment to the claimant shall thereupon cease and all amounts paid to the claimant shall be 201reimbursed by the commonwealth in the manner provided in section six. If the division sustains 202the appeal of said veterans' agent as to the amount of such claim, payment to the claimant of any 203amount in excess of the amount approved by the division shall thereupon cease and all amounts 204paid to the claimant in excess of the amount so approved shall be reimbursed by the 205commonwealth in the manner provided by said section six. 206 The decision of the secretary, in accordance with the provisions of said section two, may 207be enforced by the superior court on a petition in equity.” 208 SECTION 4. Chapter 115, as appearing in the 2020 Official Edition, is hereby amended 209by striking out section 2B and inserting in place thereof the following section:- 210 “Section 2B. There shall be a commission on veterans employment opportunities that 211shall investigate whether veterans are subjected to employment discrimination on the basis of 212their status as veterans. The commission shall report its findings and recommendation annually 213on March 1 to the secretary of veterans services. The commission shall consist of 5 persons as 11 of 46 214follows: the secretary of veterans services or their designee, the secretary of economic 215development or their designee, a member appointed by the speaker of the house of 216representatives, a member appointed by the president of the senate and a veteran appointed by 217the Governor.” 218 SECTION 5. Chapter 115 is hereby amended by striking out section 2C, as amended by 219section 32 of chapter 144 of the acts of 2022, and inserting in place thereof the following 220section:- 221 “Section 2C. The secretary shall develop a comprehensive program to enhance 222employment opportunities and outcomes among veterans by assisting businesses to attract, hire, 223train and retain veterans. The program shall promote strategies for connecting employers to 224qualified veterans and shall include: (i) a workforce assessment and training program for 225participating employers; (ii) a certification and assessment process for participating employers to 226set measurable goals for hiring, training and retaining veterans; (iii) an annual workforce 227assessment report from the Disabled Veterans’ Outreach Program. The secretary shall engage 228with interested stakeholders and organizations that provide services to veterans in the 229development of the program.” 230 SECTION 6. Chapter 115 is hereby amended by striking out section 2D, as amended by 231section 17 of chapter 154 of the acts of 2022, and inserting in place thereof the following 232section:- 233 “Section 2D. (a)(1) To the extent practicable, the secretary shall make information on 234civilian licensure and certification opportunities available to members of the armed forces of the 235United States, members of the armed forces of the commonwealth and veterans. The information 12 of 46 236shall be made available in a format that allows the member or veteran to evaluate the suitability 237of member's or veteran's military training and skills to the corresponding requirements of civilian 238licenses and certifications available in the commonwealth and shall include, but not be limited to, 239information on: (i) the civilian occupational equivalents of military or other occupational 240specialties based on the corresponding branch of the military; (ii) civilian license or certification 241requirements, including examination requirements; (iii) the availability and opportunities for use 242of educational benefits; (iv) corresponding training; and (v) continuing education opportunities 243that provide a pathway to licensure or certification. 244 (2) The information required under this section shall be made available by the secretary 245to members of the armed forces of the United States, members of the armed forces of the 246commonwealth and veterans in a manner consistent with the Transition Goals Plans Success 247program administered under the Transition Assistance Program pursuant to 10 U.S.C. 1144. 248 (b) The secretary shall, for purposes of providing educational assistance for licensure and 249certification to members of the armed forces of the United States, members of the armed forces 250of the commonwealth and veterans, and in compliance with national security and state and 251federal privacy requirements, compile information related to military training and skills, 252including, but not limited to: (i) course training curricula and syllabi; (ii) levels of military 253advancement; (iii) professional skill development; and (iv) specific civilian occupational 254equivalents of military or other occupational specialties. To implement this section, the secretary 255shall make such information available to the division of occupational licensure, the executive 256office of public safety and security, the department of public health, the executive office of labor 257and workforce development, the registry of motor vehicles and any other agency approved by the 13 of 46 258commissioner. The secretary shall make the information publicly available on the department's 259website.” 260 SECTION 6. Chapter 115 is hereby amended by striking out section 3, as amended by 261section 33 of chapter 144 of the acts of 2022, and inserting in place thereof the following 262section:- 263 “Section 3. The mayor of each city, except Boston, shall and the board of selectpersons of 264each town may appoint a veterans' agent who shall serve for a term of up to 3 years and shall be 265eligible for reappointment. The veterans' agent may act for the mayor or the board of 266selectpersons in the disbursement of veterans' benefits by the city or town; provided, however, 267that in each town that has a part-time veterans' agent, the town clerk shall receive applications 268and assist claimants for veterans' benefits and shall submit the applications to the veterans' agent. 269Two or more contiguous towns may, by vote of the selectpersons, appoint one person to serve as 270veterans' agent for such towns and may apportion the payment of compensation among such 271towns. 272 Every veterans' agent shall, from time after the original allowance of any claim for 273veterans' benefits, make such investigations of the necessities and qualifications of the claimant 274as to prevent the payment of any such benefits contrary to any provision of this chapter. 275 Every such agent shall, within three days after their receipt of an application from or in 276behalf of a civil war veteran, or their surviving spouse, for special care, under the provisions of 277section two, notify the secretary thereof upon blank forms approved by them; upon their refusal 278or unreasonable neglect to give such notice, such agent shall be punished by a fine of twenty-five 279dollars. 14 of 46 280 Upon the request of any veteran, the veterans' agent for the city or town in which the 281veteran resides shall record their discharge or release papers, without charge, in books kept by 282them for that purpose. Said agent shall keep an index of papers so recorded, and copies thereof, if 283attested by the veterans’ agent, shall be admissible in evidence to the same extent and with the 284same effect as the originals. 285 Every agent shall conduct affirmative outreach to residents of the respective city or town 286for the purpose of informing residents of the availability of and the process for application for 287benefits under this Chapter and to encourage the submission of applications by residents 288potentially eligible for such benefits.” 289 SECTION 7. Chapter 115, as appearing in the 2020 Official Edition, is hereby amended 290by striking out section 3A and inserting in place thereof the following section:- 291 “Section 3A. Whenever a veteran shall be required by general or special law to file or 292exhibit a certificate of discharge from the armed forces of the United States, the filing or 293exhibition of a photostatic or electronic copy of such discharge shall be deemed sufficient to 294comply with the requirements of such law.” 295 SECTION 8. Chapter 115, as appearing in the 2020 Official Edition, is hereby amended 296by striking out subsection (f) of section 3B and inserting in place thereof the following section:- 297 “(f) Veterans' benefits and services officers or agents are holders of information under 298Chapter Sixty-six A and shall not disclose any information transmitted by and between a 299claimant and a veterans' benefits and services officer or agent or the executive office of veterans 300services, except as follows: (i) when the disclosure is made with the claimant’s consent; (ii) the 301disclosure is for the benefit of the claimant and reasonably necessary to assist the claimant; or 15 of 46 302(iii) under a lawful order to make such disclosure. For the purposes of this subsection, 303information received by a veterans' benefits and services officer or agent which arises out of and 304in the course of providing assistance shall include, but not be limited to, communications, 305reports, records, working papers or memoranda. Any veterans’ agent or their designee or 306employee of the executive office of veterans services who learns of the improper disclosure of 307confidential information concerning a claimant shall forthwith notify the secretary in writing.” 308 SECTION 9. Chapter 115 is hereby amended by striking out section 4, as amended by 309section 34 of chapter 144 of the acts of 2022, and inserting in place thereof the following 310section:- 311 “Every application for veterans' benefits shall be in writing, signed by the claimant under 312the penalties of perjury, and shall contain a statement of the name, age and residence of the 313claimant and their relationship to the veteran upon whose service their application is based, such 314information as the secretary may require relative to the commencement, duration, extent and 315termination of such veteran's service, and such other representations, concerning the needs of the 316claimant and their reasons for applying for such benefits, as the secretary may require. Claimants 317shall have the opportunity to submit documents online. Every such application shall be filed with 318the veterans' agent for the city or town from which such benefits are sought, and such agent shall 319forthwith transmit the same to the secretary. 320 Veterans’ agents shall accept applications for veterans’ benefits submitted through a 321common application portal for state-administered needs-based benefits and services and, upon 322receipt of such an application, shall treat the application as if it were filed directly with the 323veterans’ agent. The date of application for veterans benefits through the common application 16 of 46 324portal shall be considered the date of application for purposes of payment of veterans’ benefits 325under this chapter. 326 Veterans agents shall complete applications authorized by the department of public 327welfare for any veteran, surviving spouse, and dependent applying for veterans benefits or for 328medical assistance under chapter one hundred and eighteen E if agreed to by a claimant. The 329veterans agent shall file the application for the claimant if the claimant selects assistance under 330said chapter one hundred and eighteen E. The application shall be processed through the said 331department. Said claimant shall be duly advised of their entitlement to veterans benefits and 332other benefits from public assistance.” 333 SECTION 10. Chapter 115 is hereby amended by striking out section 5, as amended by 334section 35 and section 36 of chapter 144 of the acts of 2022, and inserting in place thereof the 335following section:- 336 “Section 5. Veterans' benefits shall be paid to a veteran or dependent by the city or town 337wherein he they resides; provided, that no benefits shall be paid to a claimant unless they have 338actually resided within the commonwealth for 1 day preceding the date of their application for 339such benefits. 340 Veterans' benefits shall not be subject to trustee process, and no assignment thereof shall 341be valid. Only such amount shall be paid to or for any veteran or dependent as may be necessary 342to afford them sufficient relief or support and such benefits shall not be paid to any person who is 343able to support themselves or who is in receipt of income from any source sufficient for their 344support. The claimant's receipt of income from any source in an amount insufficient for their 345support shall not bar them from receiving veterans' benefits to supplement the same, if 17 of 46 346determined necessary by the secretary. No payment of benefits shall be made for any period of 347time prior to the date of application; provided, however, that the secretary, on recommendation 348of the veterans' agent of the city or town paying the benefits, may authorize the payment of 349benefits for not more than sixty days prior to the date of the application if the necessity therefor 350has been caused by serious accident or illness to the claimant or to one or more dependents of the 351veteran upon whose service the application is made. Claimants shall have the option to receive 352said payments by direct deposit with written authorization of said claimant to a financial 353institution of the claimant’s choice. 354 No veteran who is or shall otherwise be entitled to veterans' benefits shall lose their right 355thereto by reason of their absence from the commonwealth while receiving hospital treatment at 356any hospital located outside the commonwealth, nor shall the right of their dependents thereto be 357lost while they are actually receiving such hospital treatment by reason of their absence from the 358commonwealth to accompany them. 359 No veteran or dependent shall be compelled to receive veterans' benefits without their 360consent. Benefits shall be paid in a manner consistent with the dignity and needs of the recipient, 361which may include payments by mail, direct deposit, or other electronic means approved by the 362secretary. The veterans’ agent shall periodically inquire as to the manner in which a recipient 363wishes to receive benefits, and benefits may be paid in person only if the recipient so elects. 364 When a recipient receives benefits to which they are not entitled due to an intentional act 365or omission by the recipient, they may be charged an overpayment, however no overpayment 366shall be charged if the payment of excess benefits is due to an error by either the secretary or the 367veterans’ agent or their designee. A recipient’s overpayment shall not affect the eligibility for 18 of 46 368benefits of another person who does not live in the same household. The veterans’ agent shall 369provide the recipient with written notice of the amount and origin of the overpayment and of the 370right to request waiver or adjustment of the overpayment in accordance with a form and 371procedures established by the secretary. Waivers shall be granted when collection of the 372overpayment would defeat the purposes of this section or violate equity and good conscience. 373There shall be a presumption in favor of waiving de minimis overpayments that do not exceed 374the amount of one month of benefits the recipient would otherwise receive. When an 375overpayment is created by the payment of benefits pending appeal to a recipient who timely 376appeals a termination or reduction of benefits, the overpayment shall be limited to the amount 377that had accrued prior to the filing of the appeal and for ninety days thereafter. The denial of a 378waiver or adjustment shall be subject to the same notice and appeal procedures as a denial of 379benefits, including the payment of benefits pending appeal. No otherwise eligible veteran or 380dependent shall be wholly disqualified from the future receipt of benefits on the basis that the 381veteran or dependent has been charged with an overpayment. When a veteran or dependent has 382been charged with an overpayment, and a waiver or adjustment of the overpayment is not 383applicable, the veteran or dependent may repay the overpayment by recovery from future 384benefits, or by another method agreed upon by the veteran or dependent and the veterans’ agent 385and approved by the commissioner. Any recovery of an overpayment for a veteran or dependent 386currently eligible for benefits shall be limited in amount in any month to the lesser of (1) the 387amount of the individual's benefit payment for that month or (2) an amount equal to 10 percent 388of the individual's total countable income for that month. No municipality may recover an 389amount exceeding the unreimbursed portion of overpaid benefits the municipality actually paid 390to a veteran or dependent. 19 of 46 391 The veterans' agent or the secretary may require a person to whom veterans' benefits are 392granted to reimburse the city or town for veterans’ benefits paid for the same months in which a 393claimant is found to be eligible for benefits from the United States Department of Veterans 394Affairs, the Social Security Administration, or another state or federal agency. In the event that 395the necessity for the granting of veterans' benefits to any veteran or any dependent of a veteran is 396caused by unemployment, accident or illness of or to such veteran or dependent and monetary 397remuneration is provided therefor whether by workers' compensation, accident or health 398insurance, or otherwise, or by legal responsibility of a tortfeasor liable for financial damages to 399such veteran or dependent therefor, the veterans' agent or the secretary may require such veteran 400or dependent to assign to the city or town a portion of the financial proceeds to be realized from 401such workers' compensation, accident or health insurance, or otherwise, or any portion of the 402financial damages to be recovered from such tortfeasor whether by settlement, arbitration, court 403action, or otherwise. Such assignment shall operate as a lien on such financial proceeds or 404financial damages to an amount equivalent to the total expenditures of veterans' benefits allowed 405to such veteran or dependent by the city or town, and said lien may be enforced by petition to the 406district court within the jurisdiction of which the city or town of payment is located. No city or 407town shall collect amounts from a recipient in excess of the unreimbursed expenditures actually 408made by the municipality. 409 Nothing in this chapter shall be deemed to prohibit the granting of veterans' benefits by a 410city or town in excess of the amount authorized or approved by the secretary in any particular 411case, or the paying of such benefits as may be necessary to meet the emergency needs of any 412claimant prior to the date of the approval by the secretary of the payment of benefits under any 20 of 46 413such application if the veterans' agent making such grant or payment forthwith furnishes the 414secretary with a written statement of their reasons for taking such action. 415 All benefits available to dependents of veterans as provided by this chapter shall be 416extended to the parent of any member of the armed forces of the United States whose death 417occurred as the result of injury sustained or disease contracted during active service in time of 418war or insurrection, including active service in the said armed forces under the flag of the United 419Nations; provided, that such a parent qualifies in their own right as to the requirements of 420residence notwithstanding the failure of the deceased veteran to so qualify at the time of their 421death and notwithstanding lack of proof of the actual dependency of such a mother parent upon 422such a veteran at the time of their death. Such benefits shall include payment of reasonable 423medical and hospital expenses in accordance with regulations adopted by the secretary and 424directives issued and promulgated by them; provided, that no back benefits shall be paid beyond 425the date of application. 426 Effective July first of every year, subject to appropriation and at the direction of the 427secretary, cities and towns shall increase the basic budget of each eligible recipient, before taking 428into consideration any available income, by a percentage amount equal to the percentage rise in 429the United States Consumer Price Index for January first of that year over the level of said index 430for January first of the previous year plus such additional percentage amount as is recommended 431annually by the secretary and appropriated by the general court. Such adjustments in accordance 432with the percentage rise in the Consumer Price Index shall apply to any benefit payable under 433this chapter or any offset thereof. 21 of 46 434 The benefits provided herein shall include an amount for fuel in the winter months for 435eligible veterans and dependents if they pay their own heating costs.” 436 SECTION 11. Chapter 115 is hereby amended by striking out section 5A, as amended by 437section 37 of chapter 144 of the acts of 2022, and inserting in place thereof the following 438section:- 439 “Section 5A. In every case where the claimant for or a recipient of benefits under this 440chapter is a dependent parent, as defined in section one, with an interest in one or more parcels of 441real estate and the fair market value of such interest is more than fifteen hundred dollars, an 442instrument signed and acknowledged by the veterans' agent of the town granting such benefits 443and giving notice of a lien upon each such parcel for all benefits granted and to be granted under 444this chapter by such town to such parent, who shall be named therein, shall, not earlier than three 445days, Saturdays, Sundays and legal holidays excluded, after a like instrument has been sent by 446certified mail to such parent, be recorded in the records of the county, or of the district, if such 447county is divided into districts, where each parcel lies, without the payment of any fee for such 448recording. Every such instrument shall contain a description sufficient to identify each parcel of 449real estate subject to the lien, and upon recording shall create a lien upon so much of such 450parent's interest as has a fair market value in excess of fifteen hundred dollars, which lien shall 451be superior to any deed, mortgage, lien or other encumbrance thereafter recorded. Whenever 452such lien is satisfied or is ordered discharged as hereinafter provided, an instrument signed and 453acknowledged by such veterans' agent and reciting such fact shall be given; and upon the 454recording of such instrument, such lien shall be dissolved. 22 of 46 455 Such lien shall be enforceable in the superior court for the county where any parcel of the 456real estate lies by a petition in equity brought by the veterans' agent against all persons appearing 457of record to be interested in the real estate subject to such lien, whether as equity owners, 458mortgagees, lienors, attaching creditors or otherwise. Such petition shall allege the amount 459claimed under such lien and incorporate a certified copy of the recorded instrument creating such 460lien. At any time before final decree, the court, of its own motion or upon the suggestion of any 461party, may issue a precept to any other person appearing to have an interest, directing them to 462appear on or before a specified day or be forever barred from redeeming from such lien. 463Proceeds realized through any such enforcement shall be apportioned between the 464commonwealth and the town granting the benefits in proportion to the amount of their respective 465contributions thereto, but in no case for more than the amount contributed, without interest. No 466lien under this section shall be enforceable until after the death of both parents, and then only 467when written permission has been obtained from the secretary, who, in their discretion, may, if 468undue hardship might be caused by enforcement, waive enforcement in whole or in part, and 469order a discharge to the extent waived. If the veterans' agent neglects or refuses promptly to refer 470the enforcement of a lien under this section to the secretary for their approval, or to bring a 471petition within the period specified by the secretary, the secretary shall thereupon bring the 472petition in their own name; and in such event, all proceeds shall be retained by the 473commonwealth. 474 A veterans' agent, subject to the prior approval of the secretary, may by an agreement in 475writing, consent to subordinate any such lien to a mortgage, if in the opinion of the secretary 476such mortgage is required for necessary repairs to the real estate subject to such lien. 23 of 46 477 Such lien shall be dissolved and be unenforceable upon the expiration of twenty years 478from the date of the recording in the register of deeds of the county wherein said real estate lies. 479 Any conveyance of real estate by a parent within two years before an application for 480veterans' benefits, unless for fair market value, shall be deemed to be in avoidance of the 481provisions of this section and shall make such mother or father ineligible to receive veterans' 482benefits. 483 The provisions of this section shall not be applicable if the claimant for or the recipient of 484veterans' benefits is the dependent parent of a person who while in the armed forces of the 485United States was killed in action or died from service-connected disability.” 486 SECTION 12. Chapter 115 is hereby amended by striking out section 6, as amended by 487section 38 of chapter 144 of the acts of 2022, and inserting in place thereof the following 488section:- 489 “Section 6. The amounts expended by any city or town for veterans' benefits, the names 490of recipients thereof, the amounts paid to or for each claimant, the reasons for granting them such 491benefits, the names of the veterans on account of whose service the benefits were granted, the 492names, if any, of the companies, regiments, stations, organizations or vessels in which they 493respectively enlisted, or to which they were appointed, and in which they last served, and the 494relationship of each dependent to the veteran on account of whose service the benefits were 495granted, and such other details as the secretary may require, shall, within thirty days following 496the month in which such expenditures were made, be certified to said secretary on blank forms 497provided by the secretary, in a manner approved by them, and under the penalties of perjury, by 498the veterans' agent and treasurer of such city or town. The secretary shall examine such 24 of 46 499certificates, shall allow and endorse thereon such amounts as they find have been paid and 500reported in accordance with the provisions of this chapter, and shall transmit the certificates to 501the comptroller. The secretary may decide upon the necessity of the amount paid in each case, 502and may allow any part thereof which they deem proper and lawful. Subject to such decision and 503allowance, seventy-five per cent of the amounts of veterans' benefits paid to claimants by the 504cities and towns wherein they reside, but none of the expenses attending the payment of such 505benefits, shall be paid by the commonwealth to the several cities and towns on or before 506November tenth in the year after such expenditures. The commonwealth shall make payments to 507cities and towns equal to 100 per cent of the amount of benefits paid by cities and towns to or on 508behalf of recipients living in permanent housing located on real property owned by the federal 509government or living in institutions or transitional housing, as defined in 108 CMR 2.02, if such 510housing is located on real property owned by the federal government; provided, however, that 511such payments shall be made to the city or town in which the recipient resides only for 48 512months of residence; provided further, that such payments shall not be made for a recipient who 513has resided elsewhere in the city or town for the 6 consecutive months immediately preceding 514the recipient's move into such housing.” 515 SECTION 13. Chapter 115, as appearing in the 2020 Official Edition, is hereby amended 516by striking out section 6A, and inserting in place thereof the following section:- 517 “Section 6A. To be eligible for an annuity under sections 6B and 6C, the claimant must 518be a resident of the commonwealth.” 519 SECTION 14. Chapter 115, as appearing in the 2020 Official Edition, is hereby amended 520by striking out section 6B, and inserting in place thereof the following section:- 25 of 46 521 “Section 6B. In addition to any other aid to which a person is entitled under this Chapter, 522a person who, according to the records of the United States Department of Veterans Affairs has 523suffered permanent impairment of vision of both eyes of the following status: central visual 524acuity of 5/200 or less in the better eye, with corrective glasses, or central visual acuity of more 525than 5/200 if there is a field defect in which the peripheral field has contracted to such an extent 526that the widest diameter of visual field subtends an angular distance no greater than twenty 527degrees in the better eye,; a person who is suffering from paraplegia and has permanent paralysis 528of both legs and lower parts of the body, resulting from traumatic injury to the spinal cord or 529brain, sustained through enemy action, or any service related incident while serving in any 530branch of the armed forces of the United States; a person who has permanent paralysis of both 531legs and lower parts of the body, resulting from malaria, anemia, other forms of disease, tumors 532or poisoning which may produce signs and symptoms similar to those resulting from traumatic 533paraplegia; who has lost both legs; or who is otherwise determined to be 100 per cent disabled or 534eligible for Total Disability based on Individual Unemployability by the Department of Veterans 535Affairs and who is certified by said Department of Veterans Affairs to be service-connected shall 536be paid so long as such condition exists, the sum of $2,000 annually in two equal payments on 537August 1 and February 1. Such sum shall be adjusted annually in accordance with the percentage 538rise in the Consumer Price Index. Such payments shall be due and payable from the date of his 539application. 540 The parents and surviving spouse, provided that surviving spouse does not remarry, of a 541deceased member of the armed forces of the United States, whose death occurred as a result of 542injury sustained or disease contracted during active service in time of war or insurrection or 543combat, shall be paid the sum of $2,000 annually in two equal payments on August 1 and 26 of 46 544February 1. Such payments shall be due and payable from the date of the parents' and surviving 545spouse's application; provided, however, that the first payment shall be retroactive to the 546applicant's initial date of eligibility if the deceased member or the parent or spouse making 547application was a resident of the commonwealth at the time of death and the parent or spouse 548making application is a resident of the commonwealth at the time of application. For the 549purposes of calculating any retroactive payment of benefits under this section, the initial date of 550eligibility shall be the later of: (i) the date of death of the member of the armed forces of the 551United States; or (ii) July 1, 1998, in the case of parents and November 11, 2005, in the case of a 552spouse. 553 Notwithstanding any general or special law to the contrary, an annuity payment made to a 554recipient pursuant to this section shall not constitute income in an application or formula utilized 555by the commonwealth or a political subdivision to determine eligibility for a program or service 556funded or provided by the commonwealth. Notwithstanding the foregoing, such an annuity 557payment may constitute income if not doing so would, under federal law, prohibit eligibility or 558otherwise negatively impact the recipient's benefits under the program or service; provided, 559however, that the commonwealth or a political subdivision thereof shall seek a waiver from any 560federal law with such an eligibility requirement.” 561 SECTION 15. Chapter 115 is hereby amended by striking out section 6C, as amended by 562section 39 of chapter 144 of the acts of 2022, and inserting in place thereof the following 563section:- 564 “Section 6C. Evidence of the service and disability mentioned in sections six A and six B 565shall be furnished to the secretary of veterans' services who shall examine the same and upon 27 of 46 566being satisfied that the service was performed and the Department of Veterans Affairs certifies 567the claimant has been rendered blind, or permanently paralyzed, 100 percent service-connected 568disabled, or awarded Total Disability based on Individual Unemployability as defined in section 569six B shall so certify to the comptroller, whereupon said annuity shall be paid by the 570commonwealth, subject to appropriation, from the veterans' services fund.” 571 SECTION 16. Chapter 115 is hereby amended by striking out section 7, as amended by 572section 40 of chapter 144 of the acts of 2022, and inserting in place thereof the following 573section:- 574 “Section 7. In each city, except Boston, and in each town, the veterans' agent shall be the 575burial agent; and in Boston, the soldiers' relief commission shall designate a burial agent who 576shall be a veteran. They shall, under regulations established by the secretary, cause properly to be 577interred the body of any veteran or adult dependent who dies without sufficient means to defray 578funeral expenses, and the body of any dependent child of a veteran if such veteran and their 579spouse or surviving spouse, be without sufficient means to defray funeral expenses. If interment 580of any such body has taken place without the knowledge of the burial agent, application may be 581made to them within 60 days after the date of death, or after final interment, if the veteran dies in 582the service, and if upon investigation they shall find that the deceased was within the provisions 583of this section and the rules of the secretary, they may certify the same as provided in section 584eight. The provisions of this section shall not apply to any person who at the time of entering the 585federal service was a subject or citizen of a neutral country, who had filed their intention to 586become a citizen of the United States and who afterward withdrew such intention under the act 587of congress approved July ninth, nineteen hundred and eighteen, nor to any person designated 588upon their discharge as a conscientious objector. The provisions of this section shall also apply to 28 of 46 589any person who served as a state guardsman in the military service of the commonwealth 590between April fifth, nineteen hundred and seventeen, and December twenty-first, nineteen 591hundred and nineteen, or served in the state guard established during World War II, and was 592honorably discharged from such service and dies without sufficient means to defray funeral 593expenses, but shall not apply to any adult dependent or dependent child of such person.” 594 SECTION 17. Chapter 115 is hereby amended by striking out section 9, as amended by 595section 42 of chapter 144 of the acts of 2022, and inserting in place thereof the following 596section:- 597 “Section 9. The mayor of every city and the selectpersons of every town shall appoint a 598resident of such city or town who shall be a veteran as defined in clause Forty-third of section 599seven of chapter four, as a veterans' graves officer, for a term to be determined by the appointing 600authority; provided, however, that said term shall not exceed five years. It shall be the duty of 601such veterans' graves officer to cause every veteran's grave within such city or town to be 602suitably kept and cared for. Such care shall include the clearing of weeds and other unseemly 603growth from said graves; the repairing, replacement and general up-keep of fences around said 604graves; the raising and repairing of sunken gravestones and markers and other similar services 605that may be necessary to restore and maintain such graves and their surroundings in an orderly 606condition. If the cost of such care and maintenance is not paid by private persons, or by the 607trustees of the cemeteries where any such grave is situated, it shall be paid by the city or town; 608and cities and towns may appropriate money therefor. Money so appropriated may be expended 609directly by the city or town or paid over to the trustees or manager of any cemetery where any 610such grave is situated; but the sum so paid over in any year shall not exceed for each grave the 611sum charged for the annual care and maintenance of like lots in the same cemetery, or, if no such 29 of 46 612charge is made in that cemetery, it shall not exceed the sum charged in other cemeteries in the 613same city or town for like services. In cities and towns where there are cemeteries containing the 614remains of deceased veterans, such cities and towns shall cause to be placed on such veterans' 615graves a flag of the United States on every Memorial day. Upon the approval of the secretary, 616compensation for 75 per cent of the cost of such flags, but none of the expenses attending the 617placement of such flags shall be paid by the commonwealth to the several cities and towns on or 618before November 10 in the year after such expenditures. In cities and towns where there are 619cemeteries with mausoleums containing the remains of deceased veterans, each such city or town 620shall cause to be placed on each mausoleum a suitable plaque with the names of all deceased 621veterans contained therein, and a flag of the United States shall be suitably placed at each 622mausoleum on every Memorial day.” 623 SECTION 18. Chapter 115, as appearing in the 2020 Official Edition, is hereby amended 624by striking out section 10, and inserting in place thereof the following section:- 625 “Section 10. The mayors of cities and the selectpersons of towns, other than cities and 626towns which become part of a district as authorized by the second paragraph of this section, shall 627cause to be established and maintained in their respective cities and towns a department for the 628purpose of furnishing such information, advice and assistance to veterans and their dependents as 629may be necessary to enable them to procure the benefits to which they are or may be entitled 630relative to employment, vocational or other educational opportunities, hospitalization, medical 631care, pensions, and other veterans' benefits. Each department so established and maintained shall 632be known as the department of veterans' services, and the officer in charge thereof shall be 633known as the director of veterans' services. Such director and any assistant or deputy director 30 of 46 634appointed under this section or section eleven shall be a veteran and shall be appointed in a city 635by the mayor, with the approval of the city council, and in a town by the selectpersons. 636 Two or more adjoining towns, or two or more adjoining municipalities only one of which 637is a city, may, in a city by vote of the city council thereof, and in a town by vote of the 638selectpersons thereof, form a district for the purposes set forth in the first paragraph of this 639section, including the appointment and compensation of a director of veterans' services, for the 640enforcement therein of such purposes and of such other provisions of law as it may be their duty 641to enforce. Any constituent city or town by vote may withdraw from the district at the end of any 642fiscal year of such city or town if such withdrawal is voted in the manner aforesaid not less than 643sixty days prior to the end of such fiscal year and notice of such vote is filed with the other 644municipalities comprising the district. 645 The director of veterans' services of each district established under authority of the 646preceding paragraph shall, under the direction of the district board referred to in section eleven, 647perform the duties of their office in each of the municipalities comprising their district. 648 The treasurer of one of the municipalities comprising such district, designated by the 649district board thereof, shall be treasurer of the district and shall give to the district a bond, with a 650surety company authorized to transact business in the commonwealth as surety, for the faithful 651performance of their duties as treasurer of the district in such sum and upon such conditions as 652said district board may require. The district treasurer shall disburse the money received under the 653provisions of section eleven upon warrants approved by the district board.” 654 SECTION 19. Chapter 115, as appearing in the 2020 Official Edition, is hereby amended 655by striking out section 11, and inserting in place thereof the following section:- 31 of 46 656 “Section 11. In every district established under authority of section ten there shall be a 657board composed of the mayor or their designee of such city, if any, as may be included in the 658district and the chairman of the board of selectpersons or its designee of each of the towns, if 659any, included in said district and the town manager or their designee in a municipality with a 660town council form of government, if any, included in said district. Said board shall appoint, fix 661the compensation of, and may remove the director of veterans services of said district. Said 662board may appoint, fix the salary of, and remove, a deputy or assistant to such director, if in the 663opinion of said board such an officer is necessary. 664 Said board may determine the expenses of said director and deputy or assistant and of the 665department under the charge of said director, and may apportion said expenses among the several 666municipalities comprising such district on the basis of the taxable valuation of said 667municipalities as last established by the general court as a basis of apportionment for state and 668county taxes, or on the basis of the population of each municipality in such district based on the 669most recent federal census, or by any other means determined by a unanimous vote of said board 670to be fair and equitable to each community. Said board shall promptly thereafter notify the 671treasurers of said municipalities of such apportionment. Every city or town treasurer so notified 672shall, annually in December, certify the amount of such apportionment to the board of assessors 673of their municipality, who shall include such amount in the tax levy of the following year. 674 Upon order of the district board the city or town treasurer of each of the constituent 675members of the district shall from time to time pay to the district treasurer a sum or sums not 676exceeding, in the aggregate, the amount certified by the board as its respective share of the costs 677and expenses of the district. In case a city or town becomes a member of a district at a time when 678it is too late to permit an assessment as provided by sections ten to fourteen, inclusive, such city 32 of 46 679or town may appropriate and pay to the district treasurer an amount representing its proportionate 680share of the expense of the district for the period ending December thirty-first in the year in 681which such city or town becomes a member of the district.” 682 SECTION 20. Chapter 115 is hereby amended by striking out section 12, as amended by 683section 43 of chapter 144 of the acts of 2022, and inserting in place thereof the following 684section:- 685 “Section 12. In each city, and in each town not included in a district established under 686section ten, and in each such district, there may be in the department of veterans' services an 687unpaid advisory board to be appointed, in cities by the mayor, in towns by the board of 688selectpersons, and in districts by the district board. Said advisory board shall render such 689assistance to the director of veterans' services of the municipality or district relative to the 690provisions of this chapter, except as to sections one to nine, inclusive, as said director may 691request. The secretary is hereby authorized and directed to formulate and publish rules and 692regulations establishing in a general manner the types of persons, with respect to their 693occupations, professions and special skills, who may be appointed to such unpaid advisory 694boards. Every such advisory board shall consist of not less than five nor more than fifteen 695residents of the city, town or district, as the case may be.” 696 SECTION 21. Chapter 115, as appearing in the 2020 Official Edition, is hereby amended 697by striking out section 13, and inserting in place thereof the following section:- 698 “Section 13. Said departments shall acquire and have on hand copies of current booklets 699and other printed matter pertaining to the statutory rights of veterans provided under state and 700federal laws. They may call at any time upon any department, board, division or commission of 33 of 46 701the commonwealth for such assistance as may be necessary in carrying out their functions. They 702shall also work in close coordination with existing federal agencies established for the aid of 703such veterans, and they shall enlist the support of hospitals within their respective communities 704or districts for carrying out the purposes of sections ten to fourteen, inclusive. 705 Said departments shall coordinate with the department of transitional assistance to 706identify and contact all known veterans receiving public safety net benefits residing in 707Massachusetts who may be eligible for Chapter 115 benefits. They shall also publish online 708subregulatory guidance and application forms and make publicly available issue notices of action 709and public information that outlines budgeting and benefit calculations. They shall also accept 710applications for veterans’ benefits submitted through a common application portal for state- 711administered needs-based benefits and services and, upon receipt of such an application, shall 712treat the application as if it were filed directly with the veterans’ agent.” 713 SECTION 22. Chapter 115, as appearing in the 2020 Official Edition, is hereby amended 714by striking out section 15, and inserting in place thereof the following section:- 715 “Section 15. The director of accounts in the department of corporations and taxation shall 716cause an audit to be made annually of the accounts of all districts organized under the authority 717of section ten and for such purpose they, and their duly accredited agents, shall have access to all 718necessary papers, books and records. The expenses incurred for said audits shall be paid 719primarily by the commonwealth. Said director shall apportion the cost of each audit among the 720several municipalities comprising the district on the basis of the taxable valuation of said 721municipalities as last established by the general court for state and county taxes, and submit the 722amounts of each apportionment to the state treasurer, who shall issue their warrant requiring the 34 of 46 723assessors of the cities and towns which comprise the district to assess a tax to the amount so 724apportioned, and such amount shall be collected and paid to the state treasurer as provided by 725section twenty of chapter fifty-nine.” 726 SECTION 23. Chapter 115 is hereby amended by striking out section 16, as amended by 727section 53 of chapter 126 of the acts of 2022, and inserting in place thereof the following 728section:- 729 “Section 16. (a) There shall be a veterans equality review board to ensure persons who 730received a discharge that would otherwise disqualify them from receiving benefits under this 731Chapter under 10 U.S.C. 654, also known as the Don't Ask, Don't Tell policy, or any other 732policy, on the basis of sexual orientation, gender identity or gender expression, receive state- 733based veteran benefits. The board shall consist of: 3 members appointed by the secretary of 734veterans' services, 1 of whom shall represent the interests of the LGBTQ veteran community; 735and 2 members appointed by the governor. All members shall, by education or experience, be 736knowledgeable of veterans benefits and programs and have demonstrated interest in veteran 737affairs. A majority of the members shall be veterans. Members shall serve for 5 years. The 738members shall vote to select a chair. If a vacancy occurs, it shall be filled for the balance of the 739unexpired term in the same manner as the original appointment. A majority of the appointed and 740serving members of the board shall constitute a quorum of the board for the transaction of 741business. An action of the board shall be approved by a majority vote of the members present at 742a meeting where a quorum is present. The members of the board shall serve without 743compensation. 35 of 46 744 (b) The board shall meet as often as deemed necessary by the chair based on the number 745of applications pending before the board. The board shall review each application submitted 746under this section and render a recommendation to the secretary of veterans' services as to 747whether the claimant’s sexual orientation, gender identity or gender expression was more likely 748than not the primary basis for the claimant receiving a discharge that would otherwise disqualify 749them from receiving benefits under this Chapter. The board shall complete review of each 750application not later than 30 days after receipt and render a written recommendation to the 751secretary not later than 30 days after completion of such review. 752 (c) A person or the dependent of such person who received a discharge that would 753otherwise disqualify them from receiving benefits under this Chapter and who believes such 754discharge characterization was based on the veteran's sexual orientation, gender identity or 755gender expression may file an application for state-based veteran benefits. The claimant may 756include evidence supporting the claimant's claim that such discharge characterization was based 757on the veteran's sexual orientation, gender identity or gender expression. 758 (d) The department of veterans' services shall create a standardized application form 759enumerating the required documentation necessary for filing an application under this section 760and shall make such form available on the department of veterans' services website along with 761filing instructions. 762 (e) The secretary shall issue a written decision not later than 10 days after receipt of the 763board's recommendation, approving or denying the application. If the secretary approves the 764application, the claimant shall be eligible for state-based veteran benefits. If the secretary denies 36 of 46 765the application, the claimant may file a request for reconsideration, including additional 766documentation for the application, not later than 30 days after receipt of the secretary's decision. 767 (g) The department, board of registration in medicine and board of registration in 768pharmacy shall independently adopt regulations to implement this section.” 769 SECTION 24. Chapter 115 is hereby amended by striking out section 16, as amended by 770section 18 of chapter 154 of the acts of 2022, and inserting in place thereof the following 771section:- 772 Section 16. (a) The secretary, in consultation with the commissioner of public health and 773the adjutant general of the Massachusetts national guard, shall contact all members of the 774Massachusetts national guard and all known veterans and members of the United States armed 775forces residing in the commonwealth who may be eligible to participate in the United States 776Department of Veterans Affairs' Airborne Hazards and Open Burn Pit Registry, including, but 777not limited, those who may have served in: (i) Operation Enduring Freedom, Operation Iraqi 778Freedom or Operation New Dawn; (ii) Djibouti, Africa on or after September 11, 2001; (iii) 779Afghanistan on or after September 11, 2001; (iv) Operation Desert Shield or Operation Desert 780Storm; or (v) in the Southwest Asia theater of operations on or after August 2, 1990. Veterans or 781service members contacted shall be encouraged to join the United States Department of Veterans 782Affairs' Airborne Hazards and Open Burn Pit Registry and shall be provided with contact 783information for the United States Department of Veterans Affairs' Airborne Hazards and Open 784Burn Pit Registry and a copy of the informational pamphlet created by the commissioner of 785public health pursuant to subsection (b) of section 244 of chapter 111. 37 of 46 786 (b) The secretary shall create a database of self-identifying service members and veterans 787who have been exposed to open burn pits or other airborne hazards, which shall include the 788name, address, electronic address, phone number, location and period of service and other 789information as deemed necessary. Such information shall be used only for the purposes of 790communicating information about exposure to toxic airborne chemicals and fumes caused by 791open burn pits or other airborne hazards to service members and veterans. The database, 792materials or other information shall be confidential and privileged, shall not be subject to chapter 79366, or clause Twenty-sixth of section 7 of chapter 4 and shall not be subject to subpoena, 794discovery or introduction into evidence in any private civil action.” 795 SECTION 25. Chapter 115A is hereby amended by striking out section 1, as amended by 796section 45 of chapter 144 of the acts of 2022, and inserting in place thereof the following 797section:- 798 “Section 1. Any person who (a) is a veteran as defined in clause Forty-third of section 799seven of chapter four, or (b) meets all the requirements of said clause Forty-third, except that 800instead of performing wartime service as so defined, has performed not less than ninety days' 801active service in any of the campaigns or expeditions enumerated in section two, shall be entitled 802to domiciliary services at, out-patient treatment at, admission to, and hospitalization in a state- 803operated veterans' home. A person receiving such services is a “resident” within the meaning of 804this chapter.” 805 SECTION 26. Chapter 115A is hereby amended by striking out section 3. 38 of 46 806 SECTION 27. Chapter 115A is hereby amended by striking out section 4, as amended by 807section 46 through 48 of chapter 144 of the acts of 2022, and inserting in place thereof the 808following section:- 809 “Section 4. Any person who was recruited in the United States and who served in the 810military service of Poland while said country was allied with the United States in World War I, 811between October seventh, nineteen hundred and seventeen, and January thirty-first, nineteen 812hundred and nineteen, both dates inclusive, shall be entitled to out-patient treatment at, 813admission to, and hospitalization in a state-operated veterans' home; provided, that they produce 814information in conformity with the rules and regulations of the state-operated veterans' homes, 815that they have been honorably discharged from said service, and are a citizen of the 816commonwealth and resides in a city or town therein, or if not such a citizen is a citizen of the 817United States and resides therein; but no such person shall be treated as an out-patient at, 818admitted to, or hospitalized in, a state-operated veterans' home if the treatment, admission or 819hospitalization of any person qualified under the provisions of section one would thereby be 820postponed or denied.” 821 SECTION 27. Chapter 115A is hereby amended by striking out section 6, as amended by 822section 50 through 53 of chapter 144 of the acts of 2022, and inserting in place thereof the 823following section:- 824 “Section 6. So much of any funds known as "Resident Funds'' as represents monies 825belonging to, or deposited for the benefit of, residents or members who have been discharged or 826voluntarily departed from, or died at, a state-operated veterans' home, which shall have remained 39 of 46 827unclaimed for more than three years, shall be paid by the superintendent to the state treasurer for 828disposition in accordance with Chapter two hundred A.” 829 SECTION 28. Chapter 115A is hereby amended by striking out section 7, as amended by 830section 54 through 56 of chapter 144 of the acts of 2022, and inserting in place thereof the 831following section:- 832 “Section 7. If a resident at a state-operated veterans' home is discharged therefrom or dies 833therein while obligated to the commonwealth for support furnished them at such home and there 834is in the custody of the superintendent of such home a bank book representing a deposit account 835in a bank, as defined in section one of chapter one hundred and sixty-seven, in the resident’s 836name, which is unclaimed during the two-year period following the date of the discharge or 837death of such patient, the chairperson of the board of trustees of a state-operated veterans' home 838may present said bank book to such bank accompanied by an affidavit stating (1) the name of 839said former resident, (2) the date of admission of said resident to the home and the date of their 840discharge therefrom, or their death therein, (3) the amount of money for which the said resident 841or their estate is obligated to the commonwealth, (4) that said bank book belongs to said resident 842or their estate, (5) that it has been in the custody of the superintendent and has been unclaimed 843for more than two years, and demanding payment of all or such portion of the amount 844represented by said bank book as is not in excess of the amount due to the commonwealth for the 845support furnished such resident. 846 Thereupon, such bank shall pay the trustees of a state-operated veterans' home the 847amount so requested in said affidavit and shall endorse such payment upon such bank book, with 848specific reference to this section and shall return such bank book to such chairperson. 40 of 46 849 Upon receipt of such payment the trustees of a state-operated veterans' home shall cause 850the same to be deposited in its legacy fund or legacy account. 851 Payment to the board of trustees of a state-operated veterans' home, under the provisions 852of this section, shall discharge the bank of liability to the owner of said property, or any person 853claiming under them, to the extent of such payments. 854 Any person claiming an interest in property surrendered to the chairperson of the board of 855trustees of a state-operated veterans' home, pursuant to the provisions of this section, and who 856claims (1) that said property is or was not beneficially owned by said resident, or (2) that said 857resident is or was not obligated to the commonwealth for support, as set forth in said affidavit, 858may within seven years following the date upon which such property is surrendered to the 859trustees, establish such claim by a petition to the probate court which, after determining the 860merits of the claim, may direct the trustees to pay the whole or any part of the sum claimed to the 861claimant.” 862 SECTION 29. Chapter 115A is hereby amended by striking out section 8, as amended by 863section 57 through 60 of chapter 144 of the acts of 2022, and inserting in place thereof the 864following section:- 865 “Section 8. The state-operated veterans' homes, after a determination and approval of the 866trustees of the respective home, that it is in the best interest of the residents, may lease, upon 867such terms and conditions as may be stipulated by said trustees, sufficient land belonging to such 868home for the purpose of constructing thereon chapels for the use of the residents or members of 869said home. The lease shall remain in full force and effect so long as a chapel for said residents is 41 of 46 870maintained thereon and so long as it shall be maintained in a physical condition satisfactory to 871the superintendent and the trustees of said home.” 872 SECTION 30. Chapter 115A is hereby amended by striking out section 9, as amended by 873section 61 of chapter 144 of the acts of 2022, and inserting in place thereof the following 874section:- 875 “Section 9. The secretary of veterans’ services and the superintendent of each home shall 876ensure that all services provided at a state operated veterans’ home are provided to eligible 877veterans without regard to or discrimination based on their sex or gender identity.” 878 SECTION 31. Chapter 115A is hereby amended by striking out section 12, as amended 879by section 65 of chapter 144 of the acts of 2022, and inserting in place thereof the following 880section:- 881 “Section 12. (a) There shall be within the department of veterans' services an office of 882veterans' homes and housing. The secretary of veterans' services shall appoint an executive 883director of veterans' homes and housing who shall have: (i) at least 5 years of experience in 884health care management; and (ii) military or other experience working with veterans. The duties 885of the executive director shall include, but shall not be limited to: (i) oversight of the office; and 886(ii) service as an advisor to the secretary of veterans' services on matters relative to veterans' 887housing. The position of executive director shall be classified pursuant to section 45 of chapter 88830. The executive director may, with the approval of the secretary of veterans' services, appoint 889and remove any employees necessary to carry out the duties of the office. Unless otherwise 890provided by law, all such appointments and removals shall be made pursuant to chapter 31. 891 The office shall: 42 of 46 892 (i) coordinate and oversee implementation and enforcement of laws, regulations and 893policies relative to the veterans' homes and other housing for veterans; 894 (ii) investigate and make recommendations on best practices for providing housing for 895veterans; provided, however, that the executive director shall have access to all property of the 896commonwealth under the oversight of the department of veterans services to carry out the duties 897of the office; provided further, that the members of the boards of trustees of state-operated 898veterans' homes pursuant to section 40 of chapter 6 and the members of the veterans' homes 899council pursuant to section 41 of said chapter 6 shall not be subject to the control of the 900executive director; and provided further, that the executive director shall not have control over 901the day-to-day operations of veterans' homes. 902 (iii) establish standardized rules and regulations governing domiciliary care, outpatient 903treatment, admission to and hospitalization in the homes; provided, however, that rules and 904regulations may include, but not be limited to: (A) governing domiciliary care at, outpatient 905treatment at, admission to and hospitalization in the homes, including an increase in any charges, 906subject to the approval of the secretary of health and human services; (B) providing for such 907treatment, admission and hospitalization for any person qualified under section 1 of chapter 908115A; (C) providing for emergency treatment for any person in need of such treatment by reason 909of accident or sudden illness, until such person can be transferred to some other institution or 910place; (D) providing for the involuntary discharge of a resident in accordance with section 13 of 911this chapter; (E) providing for the exclusion from outpatient treatment at, admission to or 912hospitalization in such state-operated veterans' homes of any person whose disability or illness 913for the treatment and care of which proper facilities are not available at such state-operated 914veterans' homes; 43 of 46 915 (iv) develop and amend by-laws that are consistent at existing state-operated veterans' 916homes, which shall include, but not be limited to, admissions eligibility and procedures, 917procurement, per diem rates and staffing levels; and 918 (v) develop and implement a system of reviewing charges, complaints and comments, 919including, but not limited to, comments from residents, family members of residents and the 920ombudspersons for each home. 921 (b) Annually, not later than November 1, the office, in coordination with the veterans' 922homes council established in section 41 of chapter 6, shall report on the state of the veterans' 923homes and the report shall include: (i) the quality of care provided at the homes; (ii) the financial 924status of the homes; (iii) the uniformity of programs at the homes; (iv) the capital needs of the 925homes; and (v) the status of the United States Department of Veterans Affairs' accreditation, 926including the efforts necessary to maintain compliance and the efforts necessary to become fully 927compliant with the United States Department of Veterans Affairs' standards at each veterans' 928home. The office shall submit the report to the governor, the clerks of the house of 929representatives and senate and the joint committee on veterans and federal affairs.” 930 SECTION 32. Chapter 115A is hereby amended by striking out section 13, as amended 931by section 66 of chapter 144 of the acts of 2022, and inserting in place thereof the following 932section:- 933 “Section 13. The secretary of veterans' services shall promulgate rules and regulations 934pertaining to the operation and administration of the state-operated veterans' homes. The 935secretary, in consultation with the executive director of veterans' homes and housing, shall 44 of 46 936continually evaluate the performance of the state-operated veterans' homes and take any action 937necessary to ensure the safety and welfare of residents of the homes. 938 Any veteran aggrieved by a decision of the superintendent or the executive director or 939their designee denying or terminating medical or nursing home care in a state-operated veterans' 940home shall have the right to appeal in accordance with the procedures established by the Centers 941for Medicare & Medicaid Services and state and federal law. 942 Any veteran aggrieved by a decision of the superintendent or the executive director or 943their designee denying or terminating domiciliary care in a state-operated veterans' home shall 944have the right to appeal to the secretary. Appeals shall be filed with the secretary within ninety 945days of the veteran’s receipt of a written adverse notice. A hearing on such appeal held pursuant 946to this paragraph shall be conducted as an adjudicatory proceeding under chapter 30A and shall 947be conducted at a location convenient to the veteran which may include telephonically or 948electronically. The secretary shall issue its decision on the appeal within ninety days after receipt 949of the appeal. Further review of such decision may be had by any party upon appeal to the 950division of administrative law appeals established within the executive office of administration 951and finance pursuant to section four H of chapter seven, hereinafter in this section referred to as 952''the division''. Appeals to the division shall be filed within thirty days after receipt of the 953secretary’s appeal decision. The division shall issue its decision within ninety days after the day 954of the filing of the appeal. The decision of the division shall be subject to judicial review in 955accordance with the provisions of chapter thirty A. The time for commencing such an action for 956judicial review shall be ninety days which shall run from the receipt of notice of the decision of 957the division. In such an action for judicial review, the record shall consist of (a) the entire 958proceedings before the division of administrative law appeals, or (b) such portions thereof as the 45 of 46 959secretary and the parties may stipulate, or (c) a statement of the case agreed to by the secretary 960and the parties. 961 If a resident files a timely appeal to the secretary contesting the termination of 962domiciliary care in a state-operated veterans' home, the home shall continue to provide the 963resident with such services until the secretary or their designee issues a written decision.” 964 SECTION 33. Chapter 115B is hereby amended by striking out section 4, as amended by 965section 67 of chapter 144 of the acts of 2022, and inserting in place thereof the following 966section:- 967 “Section 4. The veteran advocate shall report annually to the governor, the senate 968president, the speaker of the house of representatives, the senate and the house committees on 969ways and means, and the joint committee on veterans and federal affairs on the activities of the 970office, including, but not limited to, an analysis of the delivery of services to veterans and 971recommendations for changes in agency procedures which would enable the commonwealth to 972better provide services to and for veterans and their families and priorities for implementation of 973those changes to services. The report shall include data regarding the provision of benefits under 974chapter 115, including but not limited to the total number of applications to each city and town, 975the total caseload of each city and town, and the methods by which persons submit applications 976including the number submitted to a municipality other than where they reside. The report shall 977be made public on the website of the veteran advocate.” 978 SECTION 34. Chapter 115B is hereby amended by inserting after section 4 the following 979section:- 46 of 46 980 “Section 5. The office of the veteran advocate shall establish and advertise a toll-free 981telephone hotline that shall be capable of responding to questions and complaints regarding the 982administration of benefits and provision of services under chapters 115 and 115A. Said office 983shall keep a record of complaints and shall investigate each complaint received.”