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| 2 | 2 | | HOUSE DOCKET, NO. 2402 FILED ON: 1/16/2025 |
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| 3 | 3 | | HOUSE . . . . . . . . . . . . . . . No. 3536 |
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| 4 | 4 | | The Commonwealth of Massachusetts |
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| 5 | 5 | | _________________ |
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| 6 | 6 | | PRESENTED BY: |
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| 7 | 7 | | David K. Muradian, Jr. |
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| 8 | 8 | | _________________ |
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| 9 | 9 | | To the Honorable Senate and House of Representatives of the Commonwealth of Massachusetts in General |
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| 10 | 10 | | Court assembled: |
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| 11 | 11 | | The undersigned legislators and/or citizens respectfully petition for the adoption of the accompanying bill: |
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| 12 | 12 | | An Act regarding regulation of directory assistance. |
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| 13 | 13 | | _______________ |
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| 14 | 14 | | PETITION OF: |
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| 15 | 15 | | NAME:DISTRICT/ADDRESS :DATE ADDED:David K. Muradian, Jr.9th Worcester1/16/2025 1 of 2 |
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| 16 | 16 | | HOUSE DOCKET, NO. 2402 FILED ON: 1/16/2025 |
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| 17 | 17 | | HOUSE . . . . . . . . . . . . . . . No. 3536 |
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| 18 | 18 | | By Representative Muradian of Grafton, a petition (accompanied by bill, House, No. 3536) of |
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| 19 | 19 | | David K. Muradian, Jr. relative to directory assistance charges for handicapped or elderly |
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| 20 | 20 | | persons. Telecommunications, Utilities and Energy. |
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| 21 | 21 | | [SIMILAR MATTER FILED IN PREVIOUS SESSION |
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| 22 | 22 | | SEE HOUSE, NO. 3198 OF 2023-2024.] |
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| 23 | 23 | | The Commonwealth of Massachusetts |
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| 24 | 24 | | _______________ |
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| 25 | 25 | | In the One Hundred and Ninety-Fourth General Court |
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| 26 | 26 | | (2025-2026) |
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| 27 | 27 | | _______________ |
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| 28 | 28 | | An Act regarding regulation of directory assistance. |
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| 29 | 29 | | Be it enacted by the Senate and House of Representatives in General Court assembled, and by the authority |
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| 30 | 30 | | of the same, as follows: |
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| 31 | 31 | | 1 Chapter 159 of the General Laws, as appearing in the 2012 Official Edition, is hereby |
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| 32 | 32 | | 2amended by striking out Section 19A, in its entirety, and inserting, in place thereof, the |
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| 33 | 33 | | 3following: |
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| 34 | 34 | | 4 Section 19A. Directory assistance; handicapped or elderly customers. |
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| 35 | 35 | | 5 "Customers who are certified handicapped or elderly pursuant to regulations promulgated |
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| 36 | 36 | | 6by the department shall be allowed an unlimited number of directory assistance calls without |
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| 37 | 37 | | 7charge, and subject to such other terms and conditions as the department finds reasonable; |
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| 38 | 38 | | 8provided, however, that no rate, fare, toll or charge for directory assistance service may be |
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| 39 | 39 | | 9charged to users of coin operated telephones. 2 of 2 |
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| 40 | 40 | | 10 For the purpose of this section, “directory assistance service” or “directory assistance |
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| 41 | 41 | | 11call” shall mean information given to a customer of a telecommunications company to provide |
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| 42 | 42 | | 12such customer with a telephone number for another customer within the commonwealth. A |
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| 43 | 43 | | 13telecommunications company that provides such a service or a service which gives customers |
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| 44 | 44 | | 14information about telephone numbers in another state shall not be required to file a schedule with |
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| 45 | 45 | | 15the department to offer such service and the department shall have no authority to review or |
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| 46 | 46 | | 16approve the offering of the latter such service. " . |
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