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| 2 | 2 | | SENATE DOCKET, NO. 852 FILED ON: 1/14/2025 |
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| 3 | 3 | | SENATE . . . . . . . . . . . . . . No. 2118 |
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| 4 | 4 | | The Commonwealth of Massachusetts |
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| 5 | 5 | | _________________ |
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| 6 | 6 | | PRESENTED BY: |
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| 7 | 7 | | Joanne M. Comerford |
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| 8 | 8 | | _________________ |
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| 9 | 9 | | To the Honorable Senate and House of Representatives of the Commonwealth of Massachusetts in General |
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| 10 | 10 | | Court assembled: |
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| 11 | 11 | | The undersigned legislators and/or citizens respectfully petition for the adoption of the accompanying bill: |
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| 12 | 12 | | An Act increasing government accessibility for persons who are blind or visually impaired. |
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| 13 | 13 | | _______________ |
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| 14 | 14 | | PETITION OF: |
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| 15 | 15 | | NAME:DISTRICT/ADDRESS :Joanne M. ComerfordHampshire, Franklin and Worcester 1 of 1 |
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| 16 | 16 | | SENATE DOCKET, NO. 852 FILED ON: 1/14/2025 |
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| 17 | 17 | | SENATE . . . . . . . . . . . . . . No. 2118 |
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| 18 | 18 | | By Ms. Comerford, a petition (accompanied by bill, Senate, No. 2118) of Joanne M. Comerford |
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| 19 | 19 | | for legislation to increase government accessibility for persons who are blind or visually |
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| 20 | 20 | | impaired by implementing a system of routing calls that does not involve a key pad. State |
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| 21 | 21 | | Administration and Regulatory Oversight. |
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| 22 | 22 | | The Commonwealth of Massachusetts |
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| 23 | 23 | | _______________ |
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| 24 | 24 | | In the One Hundred and Ninety-Fourth General Court |
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| 25 | 25 | | (2025-2026) |
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| 26 | 26 | | _______________ |
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| 27 | 27 | | An Act increasing government accessibility for persons who are blind or visually impaired. |
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| 28 | 28 | | Be it enacted by the Senate and House of Representatives in General Court assembled, and by the authority |
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| 29 | 29 | | of the same, as follows: |
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| 30 | 30 | | 1 Chapter 7 of the General Laws is hereby amended by inserting after section 3F the |
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| 31 | 31 | | 2following section:- |
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| 32 | 32 | | 3 Section 3G. Notwithstanding the provisions of this chapter, an executive, legislative, or |
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| 33 | 33 | | 4judicial office, agency, department, division or commission of the commonwealth that utilizes a |
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| 34 | 34 | | 5dial-by-name directory shall provide, in addition to or in replacement of an existing dial-by-name |
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| 35 | 35 | | 6directory, a method of routing calls that: (i) does not require callers to use a telephone keypad; |
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| 36 | 36 | | 7(ii) prevents disparate wait times for callers who utilize such method; and (iii) is accessible to |
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| 37 | 37 | | 8persons who are blind or visually impaired. |
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