Maryland 2022 Regular Session

Maryland Senate Bill SB633 Compare Versions

Version 1 (Old)

Version 2 (New)

Old	New		Differences
1		-	LAWRENCE J. HOGAN, JR., Governor Ch. 349
2	1
3		-	– 1 –
4		-	Chapter 349
5		-	(Senate Bill 633)
6	2
7		-	AN ACT concerning
	3	+	EXPLANATION: CAPITALS INDICATE MAT TER ADDED TO EXISTIN G LAW.
	4	+	[Brackets] indicate matter deleted from existing law.
	5	+	Underlining indicates amendments to bill.
	6	+	Strike out indicates matter stricken from the bill by amendment or deleted from the law by
	7	+	amendment.
	8	+	Italics indicate opposite chamber/conference committee amendments.
	9	+	sb0633
8	10
9		-	Public Safety – 9–1–1 Emergency Telephone System – Alterations
	11	+	SENATE BILL 633
	12	+	E4 (2lr0953)
	13	+	ENROLLED BILL
	14	+	— Finance/Health and Government Operations —
	15	+	Introduced by Senators Kagan and Reilly
10	16
11		-	FOR the purpose of making alterations to the 9–1–1 Emergency Telephone System in the
12		-	State; altering the classification and compensation of 9–1–1 specialists; authorizing
13		-	9–1–1 specialists to seek certain treatment confidentially; requiring the Maryland
14		-	9–1–1 Board to establish certain procedures governing vacancies on the Board;
15		-	altering the powers and duties of the Board with respect to public safety answering
16		-	point personnel training and cybersecurity standards; requiring the Comptroller to
17		-	submit certain updates regarding certain audits; altering the maximum amount of
18		-	the county 9–1–1 fee that a county may impose under certain circumstances; and
19		-	generally relating to 9–1–1 emergency telephone systems.
	17	+	Read and Examined by Proofreaders:
20	18
21		-	BY repealing and reenacting, with amendments,
22		-	Article – Public Safety
23		-	Section 1–301, 1–302.1, 1–304.2, 1–305(c), 1–306(b)(15) and (e), 1–307, 1–309.1,
24		-	1–310(f), and 1–311
25		-	Annotated Code of Maryland
26		-	(2018 Replacement Volume and 2021 Supplement)
	19	+	_______________________________________________
	20	+	Proofreader.
	21	+	_______________________________________________
	22	+	Proofreader.
27	23
28		-	BY repealing
29		-	Article – Public Safety
30		-	Section 1–305(d)
31		-	Annotated Code of Maryland
32		-	(2018 Replacement Volume and 2021 Supplement)
	24	+	Sealed with the Great Seal and presented to the Governor, for his approval this
33	25
34		-	BY adding to
35		-	Article – Public Safety
36		-	Section 1–305(d)
37		-	Annotated Code of Maryland
38		-	(2018 Replacement Volume and 2021 Supplement)
	26	+	_______ day of _______________ at __ ______________________ o’clock, ________M.
39	27
40		-	~~SECTION 1. BE IT ENACTED BY THE GENERA L ASSEMBLY OF MARYLAND,~~
41		-	~~That the Laws of Maryland read as follows:~~
	28	+	______________________________________________
	29	+	President.
42	30
43		-	~~Article – Public Safety~~
	31	+	CHAPTER ______
44	32
45		-	1~~–301.~~
	33	+	AN ACT concerning 1
46	34
47		-	~~(a) In this subtitle the following words have the meanings indicated.~~
	35	+	Public Safety – 9–1–1 Emergency Telephone System – Alterations 2
48	36
49		-	(b) “Board” means the Maryland 9–1–1 Board. Ch. 349 2022 LAWS OF MARYLAND
	37	+	FOR the purpose of making alterations to the 9–1–1 Emergency Telephone System in the 3
	38	+	State; altering the classification and compensation of 9–1–1 specialists; authorizing 4
	39	+	9–1–1 specialists to seek certain treatment confidentially; requiring the Maryland 5
	40	+	9–1–1 Board to establish certain procedures governing vacancies on the Board; 6
	41	+	altering the powers and duties of the Board with respect to public safety answering 7
	42	+	point personnel training and cybersecurity standards; requiring the Comptroller to 8
	43	+	submit certain updates regarding certain audits; altering the maximum amount of 9
	44	+	the county 9–1–1 fee that a county may impose under certain circumstances; and 10
	45	+	generally relating to 9–1–1 emergency telephone systems. 11
50	46
51		-	– 2 –
	47	+	BY repealing and reenacting, with amendments, 12
	48	+	Article – Public Safety 13 2 SENATE BILL 633
52	49
53		-	(c) “Commercial mobile radio service” or “CMRS” means mobile
54		-	telecommunications service that is:
55	50
56		-	(1) provided for profit with the intent of receiving compensation or
57		-	monetary gain;
	51	+	Section 1–301, 1–302.1, 1–304.2, 1–305(c), 1–306(b)(15) and (e), 1–307, 1–309.1, 1
	52	+	1–310(f), and 1–311 2
	53	+	Annotated Code of Maryland 3
	54	+	(2018 Replacement Volume and 2021 Supplement) 4
58	55
59		-	(2) an interconnected, two–way voice service; and
	56	+	BY repealing 5
	57	+	Article – Public Safety 6
	58	+	Section 1–305(d) 7
	59	+	Annotated Code of Maryland 8
	60	+	(2018 Replacement Volume and 2021 Supplement) 9
60	61
61		-	(3) available to the public.
	62	+	BY adding to 10
	63	+	Article – Public Safety 11
	64	+	Section 1–305(d) 12
	65	+	Annotated Code of Maryland 13
	66	+	(2018 Replacement Volume and 2021 Supplement) 14
62	67
63		-	(d) “Commercial mobile radio service provider” or “CMRS provider” means a
64		-	person authorized by the Federal Communications Commission to provide CMRS in the
65		-	State.
	68	+	SECTION 1. BE IT ENACTED BY THE GENERAL ASSEMBLY OF MARYLAND, 15
	69	+	That the Laws of Maryland read as follows: 16
66	70
67		-	(e) “County 9–1–1 fee” means the fee imposed by a county in accordance with §
68		-	1–311 of this subtitle.
	71	+	Article – Public Safety 17
69	72
70		-	(f) “County plan” means a plan for a 9–1–1 system or enhanced 9–1–1 system, or
71		-	an amendment to the plan, developed by a county or several counties together under this
72		-	subtitle.
	73	+	1–301. 18
73	74
74		-	(g) ~~(1) “Customer” means:~~
	75	+	(a) In this subtitle the following words have the meanings indicated. 19
75	76
76		-	(i) the person that contracts with a home service provider for CMRS;
77		-	or
	77	+	(b) “Board” means the Maryland 9–1–1 Board. 20
78	78
79		-	(ii) ~~the end user of the~~ CMRS ~~if the end user of the CMRS is not the~~
80		-	~~contracting party.~~
	79	+	(c) “Commercial mobile radio service” or “CMRS” means mobile 21
	80	+	telecommunications service that is: 22
81	81
82		-	(2) “Customer” does not include:
	82	+	(1) provided for profit with the intent of receiving compensation or 23
	83	+	monetary gain; 24
83	84
84		-	(i) ~~a reseller of CMRS~~; or
	85	+	(2) an interconnected, two–way voice service; and 25
85	86
86		-	(ii) a serving carrier under an arrangement to serve the customer
87		-	outside the home service provider’s licensed service area.
	87	+	(3) available to the public. 26
88	88
89		-	(h) “Enhanced 9–1–1 system” means a 9–1–1 system that provides:
	89	+	(d) “Commercial mobile radio service provider” or “CMRS provider” means a 27
	90	+	person authorized by the Federal Communications Commission to provide CMRS in the 28
	91	+	State. 29
90	92
91		-	(1) automatic number identification;
	93	+	(e) “County 9–1–1 fee” means the fee imposed by a county in accordance with § 30
	94	+	1–311 of this subtitle. 31
	95	+	SENATE BILL 633 3
92	96
93		-	(2) automatic location identification; and
94	97
95		-	(3) any other technological advancements that the Board requires.
96		-	LAWRENCE J. HOGAN, JR., Governor Ch. 349
	98	+	(f) “County plan” means a plan for a 9–1–1 system or enhanced 9–1–1 system, or 1
	99	+	an amendment to the plan, developed by a county or several counties together under this 2
	100	+	subtitle. 3
97	101
98		-	– 3 –
99		-	(i) “FCC order” means an order issued by the Federal Communications
100		-	Commission under proceedings regarding the compatibility of enhanced 9–1–1 systems and
101		-	delivery of wireless enhanced 9–1–1 service.
	102	+	(g) (1) “Customer” means: 4
102	103
103		-	(j) ~~(1) “FIRST~~ ~~RESPONDER ” MEANS AN EMPLOYEE OF~~ A ~~STATE OR LOCAL~~
104		-	~~PUBLIC SAFETY AGENCY THAT PROVIDES EMERGE NCY RESPONSE SERVICE S.~~
	104	+	(i) the person that contracts with a home service provider for CMRS; 5
	105	+	or 6
105	106
106		-	(2) “FIRST RESPONDER ” INCLUDES:
	107	+	(ii) the end user of the CMRS if the end user of the CMRS is not the 7
	108	+	contracting party. 8
107	109
108		-	(I) ~~A FIREFIGHTER;~~
	110	+	(2) “Customer” does not include: 9
109	111
110		-	(II) A ~~PARAMEDIC~~;
	112	+	(i) a reseller of CMRS; or 10
111	113
112		-	(III) AN EMERGENCY MEDICAL TECHNICIAN;
	114	+	(ii) a serving carrier under an arrangement to serve the customer 11
	115	+	outside the home service provider’s licensed service area. 12
113	116
114		-	(IV) A ~~RESCUE SQUAD MEMBE R;~~
	117	+	(h) “Enhanced 9–1–1 system” means a 9–1–1 system that provides: 13
115	118
116		-	(V) A SWORN MEMBER OF TH E OFFICE OF THE STATE FIRE
117		-	MARSHAL;
	119	+	(1) automatic number identification; 14
118	120
119		-	(VI) A MEMBER OF A VOLUNT EER FIRE OR RESCUE C OMPANY
120		-	WHO IS A COVERED EMP LOYEE UNDER § 9–234 OF THE LABOR AND EMPLOYMENT
121		-	ARTICLE;
	121	+	(2) automatic location identification; and 15
122	122
123		-	(VII) AN INDIVIDUAL WHO IS LICENSED OR CERTIFIE D UNDER §
124		-	13–516 OF THE EDUCATION ARTICLE; AND
	123	+	(3) any other technological advancements that the Board requires. 16
125	124
126		-	(VIII) A 9–1–1 SPECIALIST.
	125	+	(i) “FCC order” means an order issued by the Federal Communications 17
	126	+	Commission under proceedings regarding the compatibility of enhanced 9–1–1 systems and 18
	127	+	delivery of wireless enhanced 9–1–1 service. 19
127	128
128		-	(K) “~~Home service provider~~” means ~~the facilities–based carrier~~ or ~~reseller that~~
129		-	~~contracts with a customer to provide CMRS~~.
	129	+	(j) (1) “FIRST RESPONDER ” MEANS AN EMPLOYEE OF A STATE OR LOCAL 20
	130	+	PUBLIC SAFETY AGENCY THAT PROVIDES EMERGE NCY RESPONSE SERVICE S. 21
130	131
131		-	[(k)] (L) “Next Generation 9–1–1 services” means an Internet Protocol
132		-	(IP)–based system, comprised of hardware, software, data, and operational policies and
133		-	procedures, that:
	132	+	(2) “FIRST RESPONDER ” INCLUDES: 22
134	133
135		-	(1) provides standardized interfaces from emergency call and message
136		-	services to support emergency communications;
	134	+	(I) A FIREFIGHTER; 23
137	135
138		-	(2) processes all types of requests for emergency services, including voice,
139		-	text, data, and multimedia information;
	136	+	(II) A PARAMEDIC; 24
140	137
141		-	(3) acquires and integrates additional emergency call data useful to
142		-	routing and handling of requests for emergency services;
143		-	Ch. 349 2022 LAWS OF MARYLAND
	138	+	(III) AN EMERGENCY MEDICAL TECHNICIAN; 25
144	139
145		-	– 4 –
146		-	(4) delivers the emergency calls, messages, and data to the appropriate
147		-	public safety answering point and other appropriate emergency entities;
	140	+	(IV) A RESCUE SQUAD MEMBE R; 26
148	141
149		-	(5) ~~supports data or video communications needs for coordinated incident~~
150		-	~~response and management~~; ~~and~~
	142	+	(V) A SWORN MEMBER OF TH E OFFICE OF THE STATE FIRE 27
	143	+	MARSHAL; 28 4 SENATE BILL 633
151	144
152		-	(6) provides broadband service to public safety answering points or other
153		-	first responder entities.
154	145
155		-	[(l)] (M) “9–1–1–accessible service” means telephone service or another
156		-	communications service that connects an individual dialing the digits 9–1–1 to an
157		-	established public safety answering point.
158	146
159		-	[(m)] (N) (1) “9–1–1 service carrier” means a provider of CMRS or other
160		-	9–1–1–accessible service.
	147	+	(VI) A MEMBER OF A VOLUNT EER FIRE OR RESCUE C OMPANY 1
	148	+	WHO IS A COVERED EMP LOYEE UNDER § 9–234 OF THE LABOR AND EMPLOYMENT 2
	149	+	ARTICLE; 3
161	150
162		-	(2) “9–1–1 service carrier” does not include a telephone company.
	151	+	(VII) AN INDIVIDUAL WHO IS LICENSED OR CERTIFIE D UNDER § 4
	152	+	13–516 OF THE EDUCATION ARTICLE; AND 5
163	153
164		-	[(n)] (O) “9–1–1 specialist” means an employee of a county public safety
165		-	answering point, or an employee working in a county public safety answering point, whose
166		-	duties and responsibilities include:
	154	+	(VIII) A 9–1–1 SPECIALIST. 6
167	155
168		-	(1) receiving and processing 9–1–1 requests for emergency services;
	156	+	(K) “Home service provider” means the facilities–based carrier or reseller that 7
	157	+	contracts with a customer to provide CMRS. 8
169	158
170		-	(2) other support functions directly related to 9–1–1 requests for
171		-	emergency services; or
	159	+	[(k)] (L) “Next Generation 9–1–1 services” means an Internet Protocol 9
	160	+	(IP)–based system, comprised of hardware, software, data, and operational policies and 10
	161	+	procedures, that: 11
172	162
173		-	(3) ~~dispatching law enforcement officers, fire rescue services,~~ emergency
174		-	~~medical services, and other public safety~~ services to ~~the scene of an~~ emergency.
	163	+	(1) provides standardized interfaces from emergency call and message 12
	164	+	services to support emergency communications; 13
175	165
176		-	[(o)] (P) (1) “9–1–1 system” means telephone service that:
	166	+	(2) processes all types of requests for emergency services, including voice, 14
	167	+	text, data, and multimedia information; 15
177	168
178		-	(i) ~~meets the planning guidelines established under this subtitle;~~
179		-	and
	169	+	(3) acquires and integrates additional emergency call data useful to 16
	170	+	routing and handling of requests for emergency services; 17
180	171
181		-	(ii) ~~automatically connects an individual dialing~~ the ~~digits 9–1–1~~ to
182		-	~~an established~~ public safety answering point.
	172	+	(4) delivers the emergency calls, messages, and data to the appropriate 18
	173	+	public safety answering point and other appropriate emergency entities; 19
183	174
184		-	(2) “9–1–1 system” includes:
	175	+	(5) supports data or video communications needs for coordinated incident 20
	176	+	response and management; and 21
185	177
186		-	(i) ~~equipment for connecting and outswitching 9–1–1 calls within a~~
187		-	~~telephone central office;~~
	178	+	(6) provides broadband service to public safety answering points or other 22
	179	+	first responder entities. 23
188	180
189		-	(ii) ~~trunking facilities from a~~ telephone ~~central office to a public~~
190		-	~~safety answering point;~~ ~~and~~
191		-	~~LAWRENCE J~~. ~~HOGAN, JR., Governor Ch. 349~~
	181	+	[(l)] (M) “9–1–1–accessible service” means telephone service or another 24
	182	+	communications service that connects an individual dialing the digits 9–1–1 to an 25
	183	+	established public safety answering point. 26
192	184
193		-	– 5 –
194		-	(iii) equipment to connect 9–1–1 calls to the appropriate public safety
195		-	agency.
	185	+	[(m)] (N) (1) “9–1–1 service carrier” means a provider of CMRS or other 27
	186	+	9–1–1–accessible service. 28
196	187
197		-	~~[(p)]~~ (Q) “9–1–1 ~~Trust Fund~~” ~~means the fund established under § 1–308 of this~~
198		-	~~subtitle.~~
	188	+	(2) “9–1–1 service carrier” does not include a telephone company. 29
	189	+	SENATE BILL 633 5
199	190
200		-	[(q)] (R) “Prepaid wireless E 9–1–1 fee” means the fee that is required to be
201		-	collected by a seller from a consumer in the amount established under § 1–313 of this
202		-	subtitle.
203	191
204		-	[(r)] (S) “Prepaid wireless telecommunications service” means a commercial
205		-	mobile radio service that:
	192	+	[(n)] (O) “9–1–1 specialist” means an employee of a county public safety 1
	193	+	answering point, or an employee working in a county public safety answering point, whose 2
	194	+	duties and responsibilities include: 3
206	195
207		-	(1) ~~allows a consumer to dial~~ 9–1–1 ~~to access the 9–1–1 system~~;
	196	+	(1) receiving and processing 9–1–1 requests for emergency services; 4
208	197
209		-	(2) must be paid for in advance; and
	198	+	(2) other support functions directly related to 9–1–1 requests for 5
	199	+	emergency services; or 6
210	200
211		-	(3) is sold in predetermined units that decline with use in a known amount.
	201	+	(3) dispatching law enforcement officers, fire rescue services, emergency 7
	202	+	medical services, and other public safety services to the scene of an emergency. 8
212	203
213		-	[(s)] (T) “~~Public safety agency~~” means:
	204	+	[(o)] (P) (1) “9–1–1 system” means telephone service that: 9
214	205
215		-	(1) ~~a functional division of a public agency that provides fire fighting,~~
216		-	~~police, medical,~~ ~~or other emergency services; or~~
	206	+	(i) meets the planning guidelines established under this subtitle; 10
	207	+	and 11
217	208
218		-	(2) ~~a private entity that provides fire fighting,~~ ~~police, medical,~~ ~~or other~~
219		-	~~emergency services on a voluntary basis~~.
	209	+	(ii) automatically connects an individual dialing the digits 9–1–1 to 12
	210	+	an established public safety answering point. 13
220	211
221		-	~~[(t)]~~ (U) “~~Public safety answering point~~” ~~means a communications facility that~~:
	212	+	(2) “9–1–1 system” includes: 14
222	213
223		-	(1) is operated on a 24–hour basis;
	214	+	(i) equipment for connecting and outswitching 9–1–1 calls within a 15
	215	+	telephone central office; 16
224	216
225		-	(2) ~~first receives 9–1–1 requests for emergency services in~~ a ~~9–1–1 service~~
226		-	~~area~~; and
	217	+	(ii) trunking facilities from a telephone central office to a public 17
	218	+	safety answering point; and 18
227	219
228		-	(3) as appropriate:
	220	+	(iii) equipment to connect 9–1–1 calls to the appropriate public safety 19
	221	+	agency. 20
229	222
230		-	(i) dispatches public safety services directly;
	223	+	[(p)] (Q) “9–1–1 Trust Fund” means the fund established under § 1–308 of this 21
	224	+	subtitle. 22
231	225
232		-	(ii) transmits incident data to appropriate public safety agencies
233		-	within the State for the dispatch of public safety services; or
	226	+	[(q)] (R) “Prepaid wireless E 9–1–1 fee” means the fee that is required to be 23
	227	+	collected by a seller from a consumer in the amount established under § 1–313 of this 24
	228	+	subtitle. 25
234	229
235		-	(iii) transfers 9–1–1 requests for emergency services or transmits
236		-	incident data to:
237		-	Ch. 349 2022 LAWS OF MARYLAND
	230	+	[(r)] (S) “Prepaid wireless telecommunications service” means a commercial 26
	231	+	mobile radio service that: 27
238	232
239		-	– 6 –
240		-	1. an appropriate federal emergency communication center
241		-	responsible for the delivery of public safety services on a federal campus or federal
242		-	reservation; or
	233	+	(1) allows a consumer to dial 9–1–1 to access the 9–1–1 system; 28
243	234
244		-	2. an appropriate public safety answering point located
245		-	within or outside the State.
	235	+	(2) must be paid for in advance; and 29
246	236
247		-	~~[(u)]~~ (V) ~~“Secretary” means the Secretary of Emergency Management~~.
	237	+	(3) is sold in predetermined units that decline with use in a known amount. 30 6 SENATE BILL 633
248	238
249		-	[(v)] (W) “Seller” means a person that sells prepaid wireless telecommunications
250		-	service to another person.
251	239
252		-	[(w)] (X) “State 9–1–1 fee” means the fee imposed in accordance with § 1–310 of
253		-	this subtitle.
254	240
255		-	[(x)] (Y) “Wireless enhanced 9–1–1 service” means enhanced 9–1–1 service
256		-	under an FCC order.
	241	+	[(s)] (T) “Public safety agency” means: 1
257	242
258		-	1–302.1.
	243	+	(1) a functional division of a public agency that provides fire fighting, 2
	244	+	police, medical, or other emergency services; or 3
259	245
260		-	(a) The General Assembly finds that 9–1–1 specialists are key members of the
261		-	team of public safety personnel responding to requests from the public for emergency
262		-	assistance.
	246	+	(2) a private entity that provides fire fighting, police, medical, or other 4
	247	+	emergency services on a voluntary basis. 5
263	248
264		-	(b) [It is the intent of the General Assembly that jurisdictions] EACH
265		-	JURISDICTION employing 9–1–1 specialists SHALL:
	249	+	[(t)] (U) “Public safety answering point” means a communications facility that: 6
266	250
267		-	(1) appropriately classify 9–1–1 specialists AS FIRST RESPONDERS in
268		-	recognition of the training, knowledge, and skills that 9–1–1 specialists possess and
269		-	demonstrate in answering and handling requests for emergency assistance; and
	251	+	(1) is operated on a 24–hour basis; 7
270	252
271		-	(2) compensate 9–1–1 specialists in a manner that:
	253	+	(2) first receives 9–1–1 requests for emergency services in a 9–1–1 service 8
	254	+	area; and 9
272	255
273		-	(i) reflects their membership in the team of public safety personnel
274		-	answering and responding to requests for emergency assistance; [and]
	256	+	(3) as appropriate: 10
275	257
276		-	(ii) is commensurate with the training, knowledge, and skills they
277		-	possess; AND.
	258	+	(i) dispatches public safety services directly; 11
278	259
279		-	(~~III~~) ~~EXCEEDS THE MINIMUM WAGE RATE REQUIRED I N § 3–413~~
280		-	OF THE ~~LABOR AND EMPLOYMENT ARTICLE.~~
	260	+	(ii) transmits incident data to appropriate public safety agencies 12
	261	+	within the State for the dispatch of public safety services; or 13
281	262
282		-	1–~~304.2.~~
283		-	~~LAWRENCE J. HOGAN, JR., Governor Ch. 349~~
	263	+	(iii) transfers 9–1–1 requests for emergency services or transmits 14
	264	+	incident data to: 15
284	265
285		-	~~– 7 –~~
286		-	~~(A) Each~~ public safety ~~answering point shall adopt and implement programs~~
287		-	~~compliant with best practices on 9–1–1 acute/traumatic and chronic stress management.~~
	266	+	1. an appropriate federal emergency communication center 16
	267	+	responsible for the delivery of public safety services on a federal campus or federal 17
	268	+	reservation; or 18
288	269
289		-	(B) (1) A 9–1–1 SPECIALIST MAY , AS PART OF OCCUPATIO NAL
290		-	WELL–BEING STANDARDS AND PRACTICES, SEEK TREATMENT FOR J OB–RELATED
291		-	AUDIBLE OR VISUAL TR AUMA WITHOUT INFORMI NG ANYONE.
	270	+	2. an appropriate public safety answering point located 19
	271	+	within or outside the State. 20
292	272
293		-	(2) EXCEPT AS OTHERWIS E PROVIDED UNDER TITLE 9, SUBTITLE 1
294		-	OF THE COURTS ARTICLE, COMMUNICATIONS BETWE EN A 9–1–1 SPECIALIST AND A
295		-	TREATMENT PROVIDER T HAT OCCUR IN CONNECT ION WITH THE TREATME NT OF
296		-	JOB–RELATED AUDIBLE OR V ISUAL TRAUMA SHALL B E CONFIDENTIAL .
	273	+	[(u)] (V) “Secretary” means the Secretary of Emergency Management. 21
297	274
298		-	1–305.
	275	+	[(v)] (W) “Seller” means a person that sells prepaid wireless telecommunications 22
	276	+	service to another person. 23
299	277
300		-	(c) (1) The term of a member is 4 years and begins on July 1.
	278	+	[(w)] (X) “State 9–1–1 fee” means the fee imposed in accordance with § 1–310 of 24
	279	+	this subtitle. 25
301	280
302		-	(2) ~~The terms of the members are staggered as required by the terms~~
303		-	~~provided for members of the Board on October 1, 2003~~.
	281	+	[(x)] (Y) “Wireless enhanced 9–1–1 service” means enhanced 9–1–1 service 26
	282	+	under an FCC order. 27
304	283
305		-	~~(3) At the end of a term, a member continues to serve until a successor is~~
306		-	~~appointed and qualifies.~~
	284	+	1–302.1. 28
	285	+	SENATE BILL 633 7
307	286
308		-	(4) (I) If a vacancy occurs after a term has begun, the Governor shall
309		-	appoint a successor to represent the organization or group in which the vacancy occurs.
310	287
311		-	(II) THE ~~BOARD, IN CONSULTATION WITH~~ THE ~~MARYLAND~~
312		-	~~DEPARTMENT~~ OF EMERGENCY ~~MANAGEMENT , SHALL DEVELOP AND ES TABLISH~~
313		-	~~PROCEDURES FOR :~~
	288	+	(a) The General Assembly finds that 9–1–1 specialists are key members of the 1
	289	+	team of public safety personnel responding to requests from the public for emergency 2
	290	+	assistance. 3
314	291
315		-	~~1. FILLING A VACANCY AS SOON AS PRACTICABLE AFTER~~
316		-	~~THE VACANCY OCCURS ; AND~~
	292	+	(b) [It is the intent of the General Assembly that jurisdictions] EACH 4
	293	+	JURISDICTION employing 9–1–1 specialists SHALL: 5
317	294
318		-	~~2. ENSURING CANDIDATES FOR FILLING A VACANC Y~~
319		-	~~HAVE APPROPRIATE EXP ERTISE~~ AND ~~A COMMITM ENT TO IMPROVING~~ 9–1–1
320		-	~~SERVICES~~ IN ~~THE STATE.~~
	295	+	(1) appropriately classify 9–1–1 specialists AS FIRST RESPONDERS in 6
	296	+	recognition of the training, knowledge, and skills that 9–1–1 specialists possess and 7
	297	+	demonstrate in answering and handling requests for emergency assistance; and 8
321	298
322		-	(5) A member who is appointed after a term has begun serves only for the
323		-	rest of the term and until a successor is appointed and qualifies.
	299	+	(2) compensate 9–1–1 specialists in a manner that: 9
324	300
325		-	[(d) The Governor shall appoint a chairperson from among the Board members.]
	301	+	(i) reflects their membership in the team of public safety personnel 10
	302	+	answering and responding to requests for emergency assistance; [and] 11
326	303
327		-	(D) ~~FROM AMONG ITS MEMBER S,~~ THE ~~BOARD SHALL ELECT A C HAIR~~ AND
328		-	~~VICE CHAIR~~.
	304	+	(ii) is commensurate with the training, knowledge, and skills they 12
	305	+	possess; AND. 13
329	306
330		-	1–306. Ch. 349 2022 LAWS OF MARYLAND
	307	+	(III) EXCEEDS THE MINIMUM WAGE RATE REQUIRED I N § 3–413 14
	308	+	OF THE LABOR AND EMPLOYMENT ARTICLE. 15
331	309
332		-	– ~~8 –~~
	310	+	1–304.2. 16
333	311
334		-	(b) The Board’s responsibilities include:
	312	+	(A) Each public safety answering point shall adopt and implement programs 17
	313	+	compliant with best practices on 9–1–1 acute/traumatic and chronic stress management. 18
335	314
336		-	(15) establishing training standards for public safety answering point
337		-	personnel based on national best practices, including training concerning:
	315	+	(B) (1) A 9–1–1 SPECIALIST MAY , AS PART OF OCCUPATIO NAL 19
	316	+	WELL–BEING STANDARDS AND PRACTICES, SEEK TREATMENT FOR J OB–RELATED 20
	317	+	AUDIBLE OR VISUAL TRAUM A WITHOUT INFORMING ANYONE. 21
338	318
339		-	(I) Next Generation 9–1–1 topics; [and]
	319	+	(2) EXCEPT AS OTHERWISE P ROVIDED UNDER TITLE 9, SUBTITLE 1 22
	320	+	OF THE COURTS ARTICLE, COMMUNICATIONS BETWE EN A 9–1–1 SPECIALIST AND A 23
	321	+	TREATMENT PROVIDER T HAT OCCUR IN CONNECT ION WITH THE TREATME NT OF 24
	322	+	JOB–RELATED AUDIBLE OR VISUA L TRAUMA SHALL BE CO NFIDENTIAL. 25
340	323
341		-	~~(II) individual psychological well–being and resilience; AND~~
	324	+	1–305. 26
342	325
343		-	(III) SUBJECT TO SUBSECTIO N (E)(2) OF THIS SECTION, IMPLICIT
344		-	BIAS TRAINING;
	326	+	(c) (1) The term of a member is 4 years and begins on July 1. 27
345	327
346		-	(e) (1) (I) The standards established by the Board under subsection (b)(15)
347		-	of this section shall include onboarding standards for newly hired 9–1–1 specialists and
348		-	minimum continuing education standards for 9–1–1 specialists.
	328	+	(2) The terms of the members are staggered as required by the terms 28
	329	+	provided for members of the Board on October 1, 2003. 29
349	330
350		-	(II) THE BOARD SHALL DEVELOP C RITERIA AND APPROVE THE
351		-	INITIAL AND ONGOING TRAINING CURRICULUM F OR THE TRAINING REQU IRED
352		-	UNDER SUBSECTION (B)(15) OF THIS SECTION.
	331	+	(3) At the end of a term, a member continues to serve until a successor is 30
	332	+	appointed and qualifies. 31 8 SENATE BILL 633
353	333
354		-	(2) PUBLIC SAFETY ANSWERI NG POINT PERSONNEL S HALL BE
355		-	PROVIDED THE IMPLICI T BIAS TRAINING REQU IRED UNDER SUBSECTIO N (B)(15)(III)
356		-	OF THIS SECTION:
357	334
358		-	(I) ON OR BEFORE OCTOBER 1, 2024, FOR PERSONNEL HIRED
359		-	BY THE PUBLIC SAFETY ANSWERING POINT ON O R BEFORE OCTOBER 1, 2022;
360	335
361		-	(II) AT THE ~~TIME OF HIRE FOR PERSONNEL HIRED BY THE~~
362		-	~~PUBLIC SAFETY ANSWER ING POINT AFTER OCTOBER 1,~~ ~~2022; AND~~
	336	+	(4) (I) If a vacancy occurs after a term has begun, the Governor shall 1
	337	+	appoint a successor to represent the organization or group in which the vacancy occurs. 2
363	338
364		-	(III) ON A RECURRING BASIS WITH UPDATES AS DETERMINED BY
365		-	THE BOARD, BUT AT LEAST ONCE EV ERY 4 YEARS.
	339	+	(II) THE BOARD, IN CONSULTATION WITH THE MARYLAND 3
	340	+	DEPARTMENT OF EMERGENCY MANAGEMENT , SHALL DEVELOP AND ES TABLISH 4
	341	+	PROCEDURES FOR : 5
366	342
367		-	(3) (i) At least once each year, the Board shall provide for an audit of
368		-	each public safety answering point in order to ensure that 9–1–1 specialists and other
369		-	personnel employed by the public safety answering point have satisfied the training
370		-	requirements established in accordance with subsection (b)(15) of this section.
	343	+	1. FILLING A VACANCY AS SOON AS PRACTICABLE AFTER 6
	344	+	THE VACANCY OCCURS ; AND 7
371	345
372		-	(ii) The audit described under subparagraph (i) of this paragraph
373		-	may be conducted concurrently with an inspection of the public safety answering point in
374		-	accordance with subsection (b)(10) of this section.
375		-	LAWRENCE J. HOGAN, JR., Governor Ch. 349
	346	+	2. ENSURING CANDIDATES FOR FILLING A VACANCY 8
	347	+	HAVE APPROPRIATE EXP ERTISE AND A COMMITM ENT TO IMPROVING 9–1–1 9
	348	+	SERVICES IN THE STATE. 10
376	349
377		-	– 9 –
378		-	(III) 1. IF THE BOARD DETERMINES THAT THE PERSONNEL
379		-	EMPLOYED BY A PUBLIC SAFETY ANSWERING POI NT HAVE NOT SATISFIE D THE
380		-	TRAINING REQUIREMENT S ESTABLISHED IN ACC ORDANCE WITH SUBSECT ION
381		-	(B)(15) OF THIS SECTION , THE BOARD AND PUBLIC SAFE TY ANSWERING POINT
382		-	SHALL JOINTLY DEVELO P A REMEDIATION PLAN AND IMPLEMENTATION T IMELINE.
	350	+	(5) A member who is appointed after a term has begun serves only for the 11
	351	+	rest of the term and until a successor is appointed and qualifies. 12
383	352
384		-	2. THE BOARD MAY IMPOSE SANC TIONS ON A PUBLIC
385		-	SAFETY ANSWERING POI NT IF THE PUBLIC SAF ETY ANSWERING POINT F AILS TO
386		-	COMPLY WITH A REMEDI ATION PLAN OR IMPLEM ENTATION TIMELINE DE VELOPED
387		-	UNDER THIS SUBPARAGR APH.
	353	+	[(d) The Governor shall appoint a chairperson from among the Board members.] 13
388	354
389		-	1–307.
	355	+	(D) FROM AMONG ITS MEMBER S, THE BOARD SHALL ELECT A C HAIR AND 14
	356	+	VICE CHAIR. 15
390	357
391		-	(a) The Board shall submit an annual report to the Governor, the Secretary, and,
392		-	subject to § 2–1257 of the State Government Article, the Legislative Policy Committee, THE
393		-	SENATE EDUCATION, HEALTH, AND ENVIRONMENTAL AFFAIRS COMMITTEE, AND
394		-	THE HOUSE HEALTH AND GOVERNMENT OPERATIONS COMMITTEE.
	358	+	1–306. 16
395	359
396		-	(b) The report SUBMITTED UNDER SUBS ECTION (A) OF THIS SECTION shall
397		-	provide the following information:
	360	+	(b) The Board’s responsibilities include: 17
398	361
399		-	(1) for each county:
	362	+	(15) establishing training standards for public safety answering point 18
	363	+	personnel based on national best practices, including training concerning: 19
400	364
401		-	~~[(1)]~~ (I) ~~the type of~~ 9–1–1 ~~system currently operating in the county~~;
	365	+	(I) Next Generation 9–1–1 topics; [and] 20
402	366
403		-	~~[(2)]~~ (II) ~~the total State 9~~–~~1–1 fee~~ and ~~county 9–1–1 fee charged~~;
	367	+	(II) individual psychological well–being and resilience; AND 21
404	368
405		-	[(3)] (III) the funding formula in effect;
	369	+	(III) SUBJECT TO SUBSECTIO N (E)(2) OF THIS SECTION, IMPLICIT 22
	370	+	BIAS TRAINING; 23
406	371
407		-	[(4)] (IV) any statutory or regulatory violation by the county and the
408		-	response of the Board; AND
	372	+	(e) (1) (I) The standards established by the Board under subsection (b)(15) 24
	373	+	of this section shall include onboarding standards for newly hired 9–1–1 specialists and 25
	374	+	minimum continuing education standards for 9–1–1 specialists. 26
409	375
410		-	[(5)] (V) any efforts to establish an enhanced 9–1–1 system in the county;
411		-	[and]
	376	+	(II) THE BOARD SHALL DEVELOP C RITERIA AND APPROVE THE 27
	377	+	INITIAL AND ONGOING TRAINING CURRICULUM FOR THE TRAINING REQ UIRED 28
	378	+	UNDER SUBSECTION (B)(15) OF THIS SECTION. 29
	379	+	SENATE BILL 633 9
412	380
413		-	[(6)] (2) any suggested changes to this subtitle; AND
414	381
415		-	(3) FOR THE ANNUAL REPOR TS SUBMITTED IN 2022 THROUGH 2027:
	382	+	(2) PUBLIC SAFETY ANSWERI NG POINT PERSONNEL S HALL BE 1
	383	+	PROVIDED THE IMPLICI T BIAS TRAINING REQUIRED UNDER SUBSE CTION (B)(15)(III) 2
	384	+	OF THIS SECTION: 3
416	385
417		-	(I) AN UPDATE ON THE PRO GRESS OF EACH COUNTY IN
418		-	TRANSITIONING TO NEX T GENERATION 9–1–1 TECHNOLOGY , INCLUDING
419		-	COMPLIANCE WITH CYBE RSECURITY STANDARDS AND MEETING GOALS OF
420		-	INTEROPERABILITY AND GEOGRAPHIC INFORMATI ON SYSTEM MAPPING
421		-	INTEGRATION; Ch. 349 2022 LAWS OF MARYLAND
	386	+	(I) ON OR BEFORE OCTOBER 1, 2024, FOR PERSONNEL HIRED 4
	387	+	BY THE PUBLIC SAFETY ANSWERING POINT ON O R BEFORE OCTOBER 1, 2022; 5
422	388
423		-	– 10 –
	389	+	(II) AT THE TIME OF HIRE FOR PERSONNEL HIRED BY THE 6
	390	+	PUBLIC SAFETY ANSWE RING POINT AFTER OCTOBER 1, 2022; AND 7
424	391
425		-	(II) ~~THE FOLLOWING PERSON NEL INFORMATION FOR EACH~~
426		-	~~COUNTY PUBLIC SAFETY ANSWERING POINT :~~
	392	+	(III) ON A RECURRING BASIS WITH UPDATES AS DETE RMINED BY 8
	393	+	THE BOARD, BUT AT LEAST ONCE EV ERY 4 YEARS. 9
427	394
428		-	1. STAFFING AND VACANCY LEVELS;
	395	+	(3) (i) At least once each year, the Board shall provide for an audit of 10
	396	+	each public safety answering point in order to ensure that 9–1–1 specialists and other 11
	397	+	personnel employed by the public safety answering point have satisfied the training 12
	398	+	requirements established in accordance with subsection (b)(15) of this section. 13
429	399
430		-	2. A SUMMARY OF THE COU NTY’S EFFORTS TO FIND ,
431		-	HIRE, AND RETAIN QUALIFIED PERSONNEL;
	400	+	(ii) The audit described under subparagraph (i) of this paragraph 14
	401	+	may be conducted concurrently with an inspection of the public safety answering point in 15
	402	+	accordance with subsection (b)(10) of this section. 16
432	403
433		-	3. AN UPD ATE ON TRAINING OF P UBLIC SAFETY
434		-	ANSWERING POINT PERS ONNEL UNDER § 1–306 OF THIS SUBTITLE; AND
	404	+	(III) 1. IF THE BOARD DETERMINES THAT THE PERSONNEL 17
	405	+	EMPLOYED BY A PUBLIC SAFETY ANS WERING POINT HAVE NO T SATISFIED THE 18
	406	+	TRAINING REQUIREMENT S ESTABLISHED IN ACC ORDANCE WITH SUBSECT ION 19
	407	+	(B)(15) OF THIS SECTION , THE BOARD AND PUBLIC SAFE TY ANSWERING POINT 20
	408	+	SHALL JOINTLY DEVELO P A REMEDIATION PLAN AND IMPLEMENTATION T IMELINE. 21
435	409
436		-	4. INCIDENCE OF WORKERS ’ COMPENSATION CLAIMS BY
437		-	PUBLIC SAFETY ANSWER ING POINT PERSONNEL ;
	410	+	2. THE BOARD MAY IMPOSE SANCTIO NS ON A PUBLIC 22
	411	+	SAFETY ANSWERING POI NT IF THE PUBLIC SAF ETY ANSWERING POINT FAILS TO 23
	412	+	COMPLY WITH A REMEDI ATION PLAN OR IMPLEM ENTATION TIMELINE DE VELOPED 24
	413	+	UNDER THIS SUBPARAGR APH. 25
438	414
439		-	(III) AN UPDATE ON AUDITS CONDUCTED BY THE COMPTROLLER
440		-	OF FEE COLLECTION AND REMIT TANCES, INCLUDING WHETHER FE ES COLLECTED
441		-	ARE SUFFICIENT TO CO VER EACH COUNTY ’S OPERATIONAL COSTS FOR THE 9–1–1
442		-	SYSTEM AND ANY MEASU RES RECOMMENDED OR I MPLEMENTED TO ADDRES S COST
443		-	SHORTAGES;
	415	+	1–307. 26
444	416
445		-	(IV) ANNUAL INCIDENTS OF UNNECESSARY REQUE STS FOR
446		-	EMERGENCY SERVICES M ADE TO 9–1–1 FOR THE PURPOSE OF D ISPATCHING AN
447		-	UNNEEDED EMERGENCY R ESPONSE AND ANY RESU LTING BODILY HARM OR DEATH;
	417	+	(a) The Board shall submit an annual report to the Governor, the Secretary, and, 27
	418	+	subject to § 2–1257 of the State Government Article, the Legislative Policy Committee, THE 28
	419	+	SENATE EDUCATION, HEALTH, AND ENVIRONMENTAL AFFAIRS COMMITTEE, AND 29
	420	+	THE HOUSE HEALTH AND GOVERNMENT OPERATIONS COMMITTEE. 30
448	421
449		-	(V) INCIDENCE AND INTERV AL DATA RELATING TO 9–1–1
450		-	OUTAGES OR THE ABSEN CE OF 9–1–1 SPECIALISTS TO RECEI VE REQUESTS FOR
451		-	EMERGENCY SERVICES ; AND
	422	+	(b) The report SUBMITTED UNDER SUBS ECTION (A) OF THIS SECTION shall 31
	423	+	provide the following information: 32
452	424
453		-	(VI) ~~AN UPDATE ON INTEGRA TION OF THE 9–1–1 SYSTEM WITH~~
454		-	~~9–8–8 AND 2–1–1 AND THE IMPACT ON 9–1–1 OPERATIONS AND CAPAC ITY.~~
	425	+	(1) for each county: 33
	426	+	10 SENATE BILL 633
455	427
456		-	(C) THE DEPARTMENT SHALL SUMM ARIZE AND ANALYZE TH E INFORMATION
457		-	PROVIDED UNDER SUBSE CTION (B)(3) OF THIS SECTION AND , SUBJECT TO § 2–1257
458		-	OF THE STATE GOVERNMENT ARTICLE, SUBMIT TO THE SENATE EDUCATION,
459		-	HEALTH, AND ENVIRONMENTAL AFFAIRS COMMITTEE AND THE HOUSE HEALTH
460		-	AND GOVERNMENT OPERATIONS COMMITTEE:
461	428
462		-	(1) THE ~~SUMMARY AND ANAL YSIS~~;
	429	+	[(1)] (I) the type of 9–1–1 system currently operating in the county; 1
463	430
464		-	(2) ANY ASSOCIATED RECOM MENDATIONS TO ADDRES S ISSUES
465		-	RAISED BY THE ANALYS IS; AND
466		-	LAWRENCE J. HOGAN, JR., Governor Ch. 349
	431	+	[(2)] (II) the total State 9–1–1 fee and county 9–1–1 fee charged; 2
467	432
468		-	– 11 –
469		-	(3) A DESCRIPTION OF ANY MEASURES IMPLEMENTED BY THE
470		-	DEPARTMENT TO ADDRESS ISSUES RAISED BY THE ANALYSIS.
	433	+	[(3)] (III) the funding formula in effect; 3
471	434
472		-	1–309.1.
	435	+	[(4)] (IV) any statutory or regulatory violation by the county and the 4
	436	+	response of the Board; AND 5
473	437
474		-	(a) In consultation with the Maryland Cybersecurity Council established under §
475		-	9–2901 of the State Government Article, the Board shall establish cybersecurity standards
476		-	for public safety answering points based on national industry and 9–1–1 system trade
477		-	association best practices, including standards concerning response protocols in the event
478		-	of a cybersecurity attack on a public safety answering point.
	438	+	[(5)] (V) any efforts to establish an enhanced 9–1–1 system in the county; 6
	439	+	[and] 7
479	440
480		-	(b) At least once each year on a date determined by the Board and in advance of
481		-	submitting a request for or receiving any money from the 9–1–1 Trust Fund, the director
482		-	of each public safety answering point shall examine the cybersecurity of the public safety
483		-	answering point to determine whether the cybersecurity defenses employed by the public
484		-	safety answering point satisfy the standards established by the Board under subsection (a)
485		-	of this section and submit to the Board a report detailing the results of that exercise.
	441	+	[(6)] (2) any suggested changes to this subtitle; AND 8
486	442
487		-	(c) (1) If a director of a public safety answering point fails to submit a report
488		-	required under subsection (b) of this section, the Board may not authorize any money from
489		-	the 9–1–1 Trust Fund to be paid to a county serviced by the public safety answering point
490		-	until that report has been submitted.
	443	+	(3) FOR THE ANNUAL REPOR TS SUBMITTED IN 2022 THROUGH 2027: 9
491	444
492		-	~~(2)~~ (I) ~~IF A PUBLIC SAFETY~~ AN ~~SWERING POINT FAILS TO MEET~~ THE
493		-	~~CYBERSECURITY STANDA RDS ESTABLISHE D BY THIS SECTION DU RING THE ANNUAL~~
494		-	~~EXAMINATION REQUIRED UNDER SUBSECTION (B)~~ OF ~~THIS SECTION , THE BOARD~~
495		-	~~SHALL WORK WITH THE PUBLIC SAFETY ANSWER ING POINT TO DEVELOP AN~~
496		-	~~AGGRESSIVE, CONSENSUS REMEDIATIO N PLAN AND IMPLEMENT ATION TIMELINE .~~
	445	+	(I) AN UPDATE ON THE PRO GRESS OF EACH COUNTY IN 10
	446	+	TRANSITIONING TO NEX T GENERATION 9–1–1 TECHNOLOGY , INCLUDING 11
	447	+	COMPLIANCE WITH CYBE RSECURITY STANDARDS AND MEETIN G GOALS OF 12
	448	+	INTEROPERABILITY AND GEOGRAPHIC INFORMATI ON SYSTEM MAPPING 13
	449	+	INTEGRATION; 14
497	450
498		-	(II) IF A PUBLIC SAFETY ANSWERING P OINT FAILS TO COMPLY
499		-	WITH A REMEDIATION P LAN DEVELOPED UNDER THIS PARAGRAPH , THE BOARD MAY
500		-	REFUSE TO AUTHORIZE MONEY FROM THE 9–1–1 TRUST FUND TO BE PAID TO A
501		-	COUNTY SERVICED BY T HE PUBLIC SAFETY ANS WERING POINT FOR ANY NEW,
502		-	NONCYBERSEC URITY PURPOSE .
	451	+	(II) THE FOLLOWING PERSON NEL INFORMATION FOR EACH 15
	452	+	COUNTY PUBLIC SAFETY ANSWERING POINT : 16
503	453
504		-	1~~–310~~.
	454	+	1. STAFFING AND VACANCY LEVELS; 17
505	455
506		-	(f) (1) The Comptroller, in consultation with the Board, shall adopt
507		-	procedures for auditing surcharge collection and remittance by telephone companies and
508		-	CMRS providers of 9–1–1 fees collected under this section and under § 1–311 of this
509		-	subtitle.
	456	+	2. A SUMMARY OF TH E COUNTY’S EFFORTS TO FIND , 18
	457	+	HIRE, AND RETAIN QUALIFIED PERSONNEL; 19
510	458
511		-	(2) The procedures adopted under paragraph (1) of this subsection shall be
512		-	consistent with the audit and appeal procedures established for the sales and use tax under
513		-	Titles 11 and 13 of the Tax – General Article. Ch. 349 2022 LAWS OF MARYLAND
	459	+	3. AN UPDATE ON TRAININ G OF PUBLIC SAFETY 20
	460	+	ANSWERING POINT PERS ONNEL UNDER § 1–306 OF THIS SUBTITLE; AND 21
514	461
515		-	– 12 –
	462	+	4. INCIDENCE OF WORKERS ’ COMPENSATION CLAIMS BY 22
	463	+	PUBLIC SAFETY ANSWER ING POINT PERSONNEL ; 23
516	464
517		-	(3) The Comptroller may issue an administrative subpoena to compel
518		-	compliance with an audit conducted under this subsection.
	465	+	(III) AN UPDATE ON AUDITS CONDUCTED BY THE COMPTROLLER 24
	466	+	OF FEE COLLECTION AN D REMITTANCES , INCLUDING WHETHER FE ES COLLECTED 25
	467	+	ARE SUFFICIENT TO CO VER EACH COUNTY ’S OPERATIONAL COSTS FOR TH E 9–1–1 26
	468	+	SYSTEM AND ANY MEASU RES RECOMMENDED OR I MPLEMENTED TO ADDRES S COST 27
	469	+	SHORTAGES; 28
	470	+	SENATE BILL 633 11
519	471
520		-	(4) The Comptroller shall develop and distribute informational materials
521		-	to telephone companies and CMRS providers regarding:
522	472
523		-	(i) proper collection and remittance of 9–1–1 fees; and
	473	+	(IV) ANNUAL INCIDENTS OF UNNECESSARY REQUESTS FOR 1
	474	+	EMERGENCY SERVICES M ADE TO 9–1–1 FOR THE PURPOSE OF D ISPATCHING AN 2
	475	+	UNNEEDED EMERGENCY R ESPONSE AND ANY RESULTING BO DILY HARM OR DEATH ; 3
524	476
525		-	(ii) the audit procedures adopted under paragraph (1) of this
526		-	subsection.
	477	+	(V) INCIDENCE AND INTERV AL DATA RELATING TO 9–1–1 4
	478	+	OUTAGES OR THE ABSEN CE OF 9–1–1 SPECIALISTS TO RECEI VE REQUESTS FOR 5
	479	+	EMERGENCY SERVICES ; AND 6
527	480
528		-	(5) On request of a telephone company or CMRS provider, and except as
529		-	otherwise required by law, the information that the telephone company or CMRS provider
530		-	reports to the Comptroller shall be confidential, privileged, and proprietary and may not be
531		-	disclosed to any person other than the telephone company or CMRS provider.
	481	+	(VI) AN UPDATE ON INTEGRA TION OF THE 9–1–1 SYSTEM WITH 7
	482	+	9–8–8 AND 2–1–1 AND THE IMPACT ON 9–1–1 OPERATIONS AND CAPAC ITY. 8
532	483
533		-	(6) The Comptroller is entitled to an amount equal to 0.5% of the 9–1–1
534		-	fees collected under this section to cover the expenses of conducting audits under this
535		-	subsection.
	484	+	(C) THE DEPARTMENT SHALL SUMM ARIZE AND ANALYZE TH E INFORMATION 9
	485	+	PROVIDED UNDER SUBSE CTION (B)(3) OF THIS SECTION AND , SUBJECT TO § 2–1257 10
	486	+	OF THE STATE GOVERNMENT ARTICLE, SUBMIT TO THE SENATE EDUCATION, 11
	487	+	HEALTH, AND ENVIRONMENTAL AFFAIRS COMMITTEE AND THE HOUSE HEALTH 12
	488	+	AND GOVERNMENT OPERATIONS COMMITTEE: 13
536	489
537		-	(7) On or before December 1 each year, the Comptroller shall submit an
538		-	annual report to the Board detailing the audits conducted during the immediately
539		-	preceding year and the outcome of each audit.
	490	+	(1) THE SUMMARY AND ANAL YSIS; 14
540	491
541		-	(8) (I) BETWEEN DECEMBER 31, 2022, AND JANUARY 1, 2025, IN
542		-	ADDITION TO THE ANNU AL REPORT REQUIRED B Y PARAGRAPH (7) OF THIS
543		-	SUBSECTION, THE COMPTROLLER SHALL :
	492	+	(2) ANY ASSOCIATED RECOM MENDATIONS TO ADDRES S ISSUES 15
	493	+	RAISED BY THE ANALYS IS; AND 16
544	494
545		-	1. SUBMIT TO THE BOARD QUARTERLY UPDATES
546		-	DETAILING THE AUDITS CONDUCTED IN THE IMM EDIATELY PRECEDING Q UARTER;
547		-	AND
	495	+	(3) A DESCRIPTION OF ANY MEASURES IMPLEMENTED BY THE 17
	496	+	DEPARTMENT TO ADDRESS ISSUES RAISED BY THE ANALYSIS. 18
548	497
549		-	2. IMMEDIATELY NOTIFY T HE BOARD OF ANY
550		-	DEFICIENCIES DETECTE D BY AN AUDIT.
	498	+	1–309.1. 19
551	499
552		-	(II) BEGINNING JANUARY 1, 2025, ON REQUEST OF THE BOARD,
553		-	THE COMPTROLLER SHALL PR OVIDE QUARTERLY UPDA TES DETAILING THE AU DITS
554		-	CONDUCTED SINCE THE LAST UPDATE WAS PROV IDED.
	500	+	(a) In consultation with the Maryland Cybersecurity Council established under § 20
	501	+	9–2901 of the State Government Article, the Board shall establish cybersecurity standards 21
	502	+	for public safety answering points based on national industry and 9–1–1 system trade 22
	503	+	association best practices, including standards concerning response protocols in the event 23
	504	+	of a cybersecurity attack on a public safety answering point. 24
555	505
556		-	(9) The Comptroller may adopt regulations necessary to carry out the
557		-	requirements of this subsection.
	506	+	(b) At least once each year on a date determined by the Board and in advance of 25
	507	+	submitting a request for or receiving any money from the 9–1–1 Trust Fund, the director 26
	508	+	of each public safety answering point shall examine the cybersecurity of the public safety 27
	509	+	answering point to determine whether the cybersecurity defenses employed by the public 28
	510	+	safety answering point satisfy the standards established by the Board under subsection (a) 29
	511	+	of this section and submit to the Board a report detailing the results of that exercise. 30
558	512
559		-	1–311.
560		-	LAWRENCE J. HOGAN, JR., Governor Ch. 349
	513	+	(c) (1) If a director of a public safety answering point fails to submit a report 31
	514	+	required under subsection (b) of this section, the Board may not authorize any money from 32
	515	+	the 9–1–1 Trust Fund to be paid to a county serviced by the public safety answering point 33
	516	+	until that report has been submitted. 34
	517	+	12 SENATE BILL 633
561	518
562		-	– 13 –
563		-	(a) This section does not apply to prepaid wireless telecommunications service.
564	519
565		-	(b) In addition to the State 9–1–1 fee, the governing body of each county, by
566		-	ordinance or resolution enacted or adopted after a public hearing, may impose a county
567		-	9–1–1 fee to be added to all current bills rendered for switched local exchange access service
568		-	or CMRS or other 9–1–1–accessible service in the county.
	520	+	(2) (I) IF A PUBLIC SAFETY AN SWERING POINT FAILS TO MEET THE 1
	521	+	CYBERSECURITY STANDA RDS ESTABLISHED BY T HIS SECTION DURING T HE ANNUAL 2
	522	+	EXAMINATION REQUIRED UNDER SUBSECTION (B) OF THIS SECTION , THE BOARD 3
	523	+	SHALL WORK WITH THE PUBLIC SAFETY ANSWER ING POINT TO DEVELOP AN 4
	524	+	AGGRESSIVE, CONSENSUS REMEDIATIO N PLAN AND IMPLEMENT ATION TIMELINE . 5
569	525
570		-	(c) (1) Except as provided in paragraph (2) of this subsection and subject to
571		-	paragraphs (3) through (6) of this subsection, the county 9–1–1 fee imposed by a county
572		-	may not exceed 75 cents per month for each switched local exchange access service, CMRS,
573		-	or other 9–1–1–accessible service provided.
	526	+	(II) IF A PUBLIC SAFETY AN SWERING POINT FAILS TO COMPLY 6
	527	+	WITH A REMEDIATION P LAN DEVELOPED UNDER THIS PARAGRAPH , THE BOARD MAY 7
	528	+	REFUSE TO AUTHORIZE MONEY FROM THE 9–1–1 TRUST FUND TO BE PAID TO A 8
	529	+	COUNTY SERVICED BY T HE PUBLIC SAFETY ANS WERING POINT FOR ANY NEW, 9
	530	+	NONCYBERSECURITY PUR POSE. 10
574	531
575		-	(2) If revenues attributable to the county 9–1–1 fee for a fiscal year do not
576		-	provide the revenues necessary to cover a county’s operational costs for the 9–1–1 system
577		-	for that fiscal year, the county may, for the following fiscal year, impose a county 9–1–1 fee
578		-	[not exceeding $1.50 per month] SUFFICIENT TO COVER THE COUNTY ’S PROJECTED
579		-	OPERATIONAL COSTS FO R THE 9–1–1 SYSTEM FOR THE FISCA L YEAR for each switched
580		-	local exchange access service, CMRS, or other 9–1–1–accessible service provided.
	532	+	1–310. 11
581	533
582		-	(3) Except as provided in paragraphs (4) through (6) of this subsection, if a
583		-	service provider provisions to the same individual or person the voice channel capacity to
584		-	make more than one simultaneous outbound call from a 9–1–1–accessible service, each
585		-	separate outbound call voice channel capacity, regardless of the technology, shall constitute
586		-	a separate 9–1–1–accessible service for purposes of calculating the county 9–1–1 fees due
587		-	under paragraphs (1) and (2) of this subsection.
	534	+	(f) (1) The Comptroller, in consultation with the Board, shall adopt 12
	535	+	procedures for auditing surcharge collection and remittance by telephone companies and 13
	536	+	CMRS providers of 9–1–1 fees collected under this section and under § 1–311 of this 14
	537	+	subtitle. 15
588	538
589		-	(4) ~~CMRS provided to multiple devices that share a mobile telephone~~
590		-	~~number shall be treated as a single 9–1–1–accessible service~~ for ~~purposes of calculating~~ the
591		-	~~county 9–1–1 fees due under paragraphs (1)~~ and ~~(2)~~ of ~~this subsection~~.
	539	+	(2) The procedures adopted under paragraph (1) of this subsection shall be 16
	540	+	consistent with the audit and appeal procedures established for the sales and use tax under 17
	541	+	Titles 11 and 13 of the Tax – General Article. 18
592	542
593		-	(5) A broadband connection not used for telephone service may not
594		-	constitute a separate voice channel capacity for purposes of calculating the county 9–1–1
595		-	fees due under paragraphs (1) and (2) of this subsection.
	543	+	(3) The Comptroller may issue an administrative subpoena to compel 19
	544	+	compliance with an audit conducted under this subsection. 20
596	545
597		-	(6) (i) For a telephone service that provides, to multiple locations,
598		-	shared simultaneous outbound voice channel capacity configured to provide local dial in
599		-	different states or counties, the voice channel capacity to which the 9–1–1 fee due under
600		-	paragraphs (1) and (2) of this subsection applies is only the portion of the shared voice
601		-	channel capacity in the county identified by the service supplier’s books and records.
	546	+	(4) The Comptroller shall develop and distribute informational materials 21
	547	+	to telephone companies and CMRS providers regarding: 22
602	548
603		-	(ii) In determining the portion of shared capacity in the county, a
604		-	service supplier may rely on, among other factors, a customer’s certification of the
605		-	customer’s allocation of capacity in the county, which may be based on:
	549	+	(i) proper collection and remittance of 9–1–1 fees; and 23
606	550
607		-	1~~. each end user location;~~
608		-	Ch. ~~349 2022 LAWS OF MARYLAND~~
	551	+	(ii) the audit procedures adopted under paragraph (1) of this 24
	552	+	subsection. 25
609	553
610		-	– 14 –
611		-	2. the total number of end users; and
	554	+	(5) On request of a telephone company or CMRS provider, and except as 26
	555	+	otherwise required by law, the information that the telephone company or CMRS provider 27
	556	+	reports to the Comptroller shall be confidential, privileged, and proprietary and may not be 28
	557	+	disclosed to any person other than the telephone company or CMRS provider. 29
612	558
613		-	3. the number of end users at each end user location.
	559	+	(6) The Comptroller is entitled to an amount equal to 0.5% of the 9–1–1 30
	560	+	fees collected under this section to cover the expenses of conducting audits under this 31
	561	+	subsection. 32
614	562
615		-	(7) The amount of the county 9–1–1 fees may not exceed a level necessary
616		-	to cover the total eligible maintenance and operation costs of the county.
	563	+	(7) On or before December 1 each year, the Comptroller shall submit an 33
	564	+	annual report to the Board detailing the audits conducted during the immediately 34
	565	+	preceding year and the outcome of each audit. 35 SENATE BILL 633 13
617	566
618		-	(d) The county 9–1–1 fee continues in effect until repealed or modified by a
619		-	subsequent county ordinance or resolution.
620	567
621		-	(e) After imposing, repealing, or modifying a county 9–1–1 fee, the county shall
622		-	certify the amount of the county 9–1–1 fee to:
623	568
624		-	(1) the Public Service Commission;
	569	+	(8) (I) BETWEEN DECEMBER 31, 2022, AND JANUARY 1, 2025, IN 1
	570	+	ADDITION TO THE ANNU AL REPORT REQUIRED B Y PARAGRAPH (7) OF THIS 2
	571	+	SUBSECTION, THE COMPTROLLER SHALL : 3
625	572
626		-	(2) THE BOARD; AND
	573	+	1. SUBMIT TO THE BOARD QUARTERLY UPDAT ES 4
	574	+	DETAILING THE AUDITS CONDUCTED IN THE IMM EDIATELY PRECEDING Q UARTER; 5
	575	+	AND 6
627	576
628		-	~~(3) NO LATER THAN 60 DAYS BEFORE~~ THE ~~IMPL EMENTATION~~ OF ~~THE~~
629		-	~~CHANGE, THE COMPTROLLER~~ .
	577	+	2. IMMEDIATELY NOTIFY THE BOARD OF ANY 7
	578	+	DEFICIENCIES DETECTE D BY AN AUDIT. 8
630	579
631		-	(f) The Public Service Commission shall direct each telephone company that
632		-	provides service in a county that imposed a county 9–1–1 fee to add, within 60 days, the
633		-	full amount of the county 9–1–1 fee to all current bills rendered for switched local exchange
634		-	access service in the county.
	580	+	(II) BEGINNING JANUARY 1, 2025, ON REQUEST OF THE BOARD, 9
	581	+	THE COMPTROLLER SHALL PRO VIDE QUARTERLY UPDAT ES DETAILING THE AUD ITS 10
	582	+	CONDUCTED SINCE THE LAST UPDATE WAS PROV IDED. 11
635	583
636		-	(g) Within 60 days after a county enacts or adopts an ordinance or resolution that
637		-	imposes, repeals, or modifies a county 9–1–1 fee, each 9–1–1 service carrier that provides
638		-	service in the county shall add the full amount of the county 9–1–1 fee to all current bills
639		-	rendered for CMRS or other 9–1–1–accessible service in the county.
	584	+	(9) The Comptroller may adopt regulations necessary to carry out the 12
	585	+	requirements of this subsection. 13
640	586
641		-	~~(h) (1) Each telephone company and each 9–~~1–~~1 service carrier shall:~~
	587	+	1–311. 14
642	588
643		-	(i) act as a collection agent for the 9–1–1 Trust Fund with respect
644		-	to the county 9–1–1 fee imposed by each county;
	589	+	(a) This section does not apply to prepaid wireless telecommunications service. 15
645	590
646		-	(ii) collect the money from the county 9–1–1 fee on a county basis;
647		-	and
	591	+	(b) In addition to the State 9–1–1 fee, the governing body of each county, by 16
	592	+	ordinance or resolution enacted or adopted after a public hearing, may impose a county 17
	593	+	9–1–1 fee to be added to all current bills rendered for switched local exchange access service 18
	594	+	or CMRS or other 9–1–1–accessible service in the county. 19
648	595
649		-	(iii) remit all money collected to the Comptroller on a monthly basis.
	596	+	(c) (1) Except as provided in paragraph (2) of this subsection and subject to 20
	597	+	paragraphs (3) through (6) of this subsection, the county 9–1–1 fee imposed by a county 21
	598	+	may not exceed 75 cents per month for each switched local exchange access service, CMRS, 22
	599	+	or other 9–1–1–accessible service provided. 23
650	600
651		-	(2) The Comptroller shall deposit the money remitted in the 9–1–1 Trust
652		-	Fund account maintained for the county that imposed the county 9–1–1 fee.
	601	+	(2) If revenues attributable to the county 9–1–1 fee for a fiscal year do not 24
	602	+	provide the revenues necessary to cover a county’s operational costs for the 9–1–1 system 25
	603	+	for that fiscal year, the county may, for the following fiscal year, impose a county 9–1–1 fee 26
	604	+	[not exceeding $1.50 per month] SUFFICIENT TO COVER THE COUNTY ’S PROJECTED 27
	605	+	OPERATIONAL COSTS FO R THE 9–1–1 SYSTEM FOR THE FISCA L YEAR for each switched 28
	606	+	local exchange access service, CMRS, or other 9–1–1–accessible service provided. 29
653	607
654		-	SECTION 2. AND BE IT FURTHER ENACTED, That this Act shall take effect
655		-	October 1, 2022.
656		-	LAWRENCE J. HOGAN, JR., Governor Ch. 349
	608	+	(3) Except as provided in paragraphs (4) through (6) of this subsection, if a 30
	609	+	service provider provisions to the same individual or person the voice channel capacity to 31
	610	+	make more than one simultaneous outbound call from a 9–1–1–accessible service, each 32
	611	+	separate outbound call voice channel capacity, regardless of the technology, shall constitute 33
	612	+	a separate 9–1–1–accessible service for purposes of calculating the county 9–1–1 fees due 34
	613	+	under paragraphs (1) and (2) of this subsection. 35 14 SENATE BILL 633
657	614
658		-	– 15 –
659		-	Approved by the Governor, May 16, 2022.
	615	+
	616	+
	617	+	(4) CMRS provided to multiple devices that share a mobile telephone 1
	618	+	number shall be treated as a single 9–1–1–accessible service for purposes of calculating the 2
	619	+	county 9–1–1 fees due under paragraphs (1) and (2) of this subsection. 3
	620	+
	621	+	(5) A broadband connection not used for telephone service may not 4
	622	+	constitute a separate voice channel capacity for purposes of calculating the county 9–1–1 5
	623	+	fees due under paragraphs (1) and (2) of this subsection. 6
	624	+
	625	+	(6) (i) For a telephone service that provides, to multiple locations, 7
	626	+	shared simultaneous outbound voice channel capacity configured to provide local dial in 8
	627	+	different states or counties, the voice channel capacity to which the 9–1–1 fee due under 9
	628	+	paragraphs (1) and (2) of this subsection applies is only the portion of the shared voice 10
	629	+	channel capacity in the county identified by the service supplier’s books and records. 11
	630	+
	631	+	(ii) In determining the portion of shared capacity in the county, a 12
	632	+	service supplier may rely on, among other factors, a customer’s certification of the 13
	633	+	customer’s allocation of capacity in the county, which may be based on: 14
	634	+
	635	+	1. each end user location; 15
	636	+
	637	+	2. the total number of end users; and 16
	638	+
	639	+	3. the number of end users at each end user location. 17
	640	+
	641	+	(7) The amount of the county 9–1–1 fees may not exceed a level necessary 18
	642	+	to cover the total eligible maintenance and operation costs of the county. 19
	643	+
	644	+	(d) The county 9–1–1 fee continues in effect until repealed or modified by a 20
	645	+	subsequent county ordinance or resolution. 21
	646	+
	647	+	(e) After imposing, repealing, or modifying a county 9–1–1 fee, the county shall 22
	648	+	certify the amount of the county 9–1–1 fee to: 23
	649	+
	650	+	(1) the Public Service Commission; 24
	651	+
	652	+	(2) THE BOARD; AND 25
	653	+
	654	+	(3) NO LATER THAN 60 DAYS BEFORE THE IMPL EMENTATION OF THE 26
	655	+	CHANGE, THE COMPTROLLER . 27
	656	+
	657	+	(f) The Public Service Commission shall direct each telephone company that 28
	658	+	provides service in a county that imposed a county 9–1–1 fee to add, within 60 days, the 29
	659	+	full amount of the county 9–1–1 fee to all current bills rendered for switched local exchange 30
	660	+	access service in the county. 31
	661	+	SENATE BILL 633 15
	662	+
	663	+
	664	+	(g) Within 60 days after a county enacts or adopts an ordinance or resolution that 1
	665	+	imposes, repeals, or modifies a county 9–1–1 fee, each 9–1–1 service carrier that provides 2
	666	+	service in the county shall add the full amount of the county 9–1–1 fee to all current bills 3
	667	+	rendered for CMRS or other 9–1–1–accessible service in the county. 4
	668	+
	669	+	(h) (1) Each telephone company and each 9–1–1 service carrier shall: 5
	670	+
	671	+	(i) act as a collection agent for the 9–1–1 Trust Fund with respect 6
	672	+	to the county 9–1–1 fee imposed by each county; 7
	673	+
	674	+	(ii) collect the money from the county 9–1–1 fee on a county basis; 8
	675	+	and 9
	676	+
	677	+	(iii) remit all money collected to the Comptroller on a monthly basis. 10
	678	+
	679	+	(2) The Comptroller shall deposit the money remitted in the 9–1–1 Trust 11
	680	+	Fund account maintained for the county that imposed the county 9–1–1 fee. 12
	681	+
	682	+	SECTION 2. AND BE IT FURTHER ENACTED, That this Act shall take effect 13
	683	+	October 1, 2022. 14
	684	+
	685	+
	686	+
	687	+
	688	+	Approved:
	689	+	________________________________________________________________________________
	690	+	Governor.
	691	+	________________________________________________________________________________
	692	+	President of the Senate.
	693	+	________________________________________________________________________________
	694	+	Speaker of the House of Delegates.