150 | | - | (d) The Department, in conjunction with the types of community –based |
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151 | | - | organizations listed in subsection (a)(2) of this section, shall develop [a survey] |
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152 | | - | COMMUNICATION TOOLS to assist in identifying veterans and dependents who may be |
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153 | | - | eligible for [pension programs] BENEFITS AND PROGRAM S OFFERED BY THE |
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154 | | - | DEPARTMENT . |
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155 | | - | |
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156 | | - | (e) The [Program] OFFICE shall: |
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157 | | - | |
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158 | | - | (1) [in conjunction with other governmental units and community–based |
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159 | | - | groups, seek out veterans and their dependents who may be eligible for pension program |
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160 | | - | benefits; and] MANAGE THE MARYLAND VETERANS SERVICE ANIMAL PROGRAM AND |
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161 | | - | FUND ESTABLISHED UNDE R PART VIII OF THIS SUBTITLE; |
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162 | | - | |
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163 | | - | (2) [provide wounded or disabled veterans with information on available |
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164 | | - | services and benefits and support in obtaining these services and benefits] COORDINATE |
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165 | | - | THE RESPONSIBILITIES OF VETERANS’ SERVICES SPECIALISTS DESIGNATED UNDER |
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166 | | - | § 9–944 OF THIS SUBTITLE ; AND |
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167 | | - | |
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168 | | - | (3) MANAGE DEPARTMENT MEDIA RELA TIONS, WEB CONTENT , |
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169 | | - | SOCIAL MEDIA, INTERNAL AND EXTERNA L COMMUNICATIONS , CUSTOMER SERVICE |
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170 | | - | TRAINING, AND INTERGOVERNMENTA L RELATIONS. |
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171 | | - | |
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172 | | - | (F) THE DIRECTOR SHALL SE RVE, AS NECESSARY , AS THE SECRETARY’S |
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173 | | - | DESIGNEE TO APPROPRI ATE COMMISSIONS , WORKGROUPS , AND COUNCILS . |
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174 | | - | |
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175 | | - | 9–944. |
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176 | | - | |
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177 | | - | (a) In this section, “specialist” means an employee designated by a governmental |
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178 | | - | unit who is responsible for responding to and assisting veterans who are employed by the |
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179 | | - | unit or who contact the unit for assistance. |
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180 | | - | |
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181 | | - | (b) Each governmental unit shall: |
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182 | | - | |
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183 | | - | (1) designate an employee of the unit, who to the extent practicable is a |
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184 | | - | veteran, as a veterans’ services specialist for the unit and whose duties include the |
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185 | | - | coordination of veterans’ services with the Department; |
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186 | | - | |
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187 | | - | (2) provide the Department with any nonprotected or nonprivate |
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188 | | - | information about services the unit provides to veterans; and |
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189 | | - | LAWRENCE J. HOGAN, JR., Governor Ch. 73 |
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190 | | - | |
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191 | | - | – 5 – |
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192 | | - | (3) post on the unit’s website: |
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193 | | - | |
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194 | | - | (i) all services available for veterans from the unit; |
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195 | | - | |
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196 | | - | (ii) the contact information for the unit’s veterans’ services |
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197 | | - | specialist; and |
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198 | | - | |
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199 | | - | (iii) a link to the Department with the contact information for the |
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200 | | - | director of the [Outreach and Advocacy Program in the Department] OFFICE. |
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201 | | - | |
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202 | | - | (c) The veterans’ services specialist shall: |
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203 | | - | |
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204 | | - | (1) coordinate the provision of veterans’ services available through the unit |
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205 | | - | with the Department; and |
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206 | | - | |
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207 | | - | (2) attend annual training that the Department provides concerning the |
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208 | | - | coordination of veterans’ services. |
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209 | | - | |
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210 | | - | (d) On request for services by a veteran, a governmental unit that does not |
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211 | | - | provide services to veterans shall direct the veteran to contact the Department and provide |
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212 | | - | the veteran with the Department contact information. |
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213 | | - | |
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214 | | - | (e) The Department shall: |
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215 | | - | |
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216 | | - | (1) coordinate a meeting each quarter, or as otherwise necessary, with |
---|
217 | | - | governmental units to discuss and receive information concerning the implementation of |
---|
218 | | - | the requirements of this section; and |
---|
219 | | - | |
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220 | | - | (2) on or before January 15 each year, report on the implementation of the |
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221 | | - | requirements of this section to the Governor and, in accordance with § 2–1257 of this article, |
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222 | | - | the General Assembly. |
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223 | | - | |
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224 | | - | Part VI. Reporting. |
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225 | | - | |
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226 | | - | 9–946. |
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227 | | - | |
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228 | | - | The Secretary shall submit a report by December 31 of each year to the Governor |
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229 | | - | and, in accordance with § 2–1257 of this article, the General Assembly, that includes: |
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230 | | - | |
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231 | | - | (1) the number of: |
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232 | | - | |
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233 | | - | (i) requests for help in obtaining benefits; [and] |
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234 | | - | |
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235 | | - | (ii) [veterans, veterans’ dependents, and veterans’ survivors helped] |
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236 | | - | PUBLIC CONTACTS MADE by the [Outreach and Advocacy Program by category] OFFICE Ch. 73 2022 LAWS OF MARYLAND |
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237 | | - | |
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238 | | - | – 6 – |
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239 | | - | OF COMMUNICATIONS AND PUBLIC AFFAIRS BY THE COMMUNICATIONS , |
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240 | | - | OUTREACH, AND ADVOCACY PROGRAM; |
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241 | | - | |
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242 | | - | [(2) the benefits obtained through the Outreach and Advocacy Program by |
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243 | | - | category; |
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244 | | - | |
---|
245 | | - | (3) the average length of time it takes to process benefit requests and for a |
---|
246 | | - | recipient to access health benefits;] |
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247 | | - | |
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248 | | - | (III) VETERANS ENROLLED IN THE UNITED STATES VETERANS |
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249 | | - | HEALTH ADMINISTRATION ; AND |
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250 | | - | |
---|
251 | | - | (IV) VETERANS RECEIVING B ENEFITS; |
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252 | | - | |
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253 | | - | [(4)] (2) the average amount of disability and pension benefits received |
---|
254 | | - | by qualified individuals in this State compared to individuals in other states; |
---|
255 | | - | |
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256 | | - | [(5) a detailed description of the outreach plan in the Outreach and |
---|
257 | | - | Advocacy Program;] |
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258 | | - | |
---|
259 | | - | [(6)] (3) an account of the costs of operating the [Outreach |
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260 | | - | COMMUNICATIONS , OUTREACH, and Advocacy Program ] OFFICE OF |
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261 | | - | COMMUNICATIONS AND PUBLIC AFFAIRS; |
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262 | | - | |
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263 | | - | [(7)] (4) a status of the accomplishments for, efficacy of, efficiency of, and |
---|
264 | | - | level of resources available for each of the following programs: |
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265 | | - | |
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266 | | - | (i) cemetery; |
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267 | | - | |
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268 | | - | (ii) memorial; |
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269 | | - | |
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270 | | - | (iii) service; |
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271 | | - | |
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272 | | - | (iv) veterans homes; [and] |
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273 | | - | |
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274 | | - | [(v) outreach COMMUNICATIONS , OUTREACH, and advocacy;] |
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275 | | - | |
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276 | | - | (V) OFFICE OF COMMUNICATIONS AND PUBLIC AFFAIRS; |
---|
277 | | - | |
---|
278 | | - | (VI) MARYLAND VETERANS SERVICE ANIMAL PROGRAM AND |
---|
279 | | - | FUND; AND |
---|
280 | | - | |
---|
281 | | - | (VII) VETERANS’ SERVICES SPECIALISTS ; |
---|
282 | | - | LAWRENCE J. HOGAN, JR., Governor Ch. 73 |
---|
283 | | - | |
---|
284 | | - | – 7 – |
---|
285 | | - | [(8)] (5) a general assessment of the status of veterans in the State; |
---|
286 | | - | |
---|
287 | | - | [(9)] (6) the estimated impact current military operations are likely to |
---|
288 | | - | have on the needs of veterans in the future; |
---|
289 | | - | |
---|
290 | | - | [(10)] (7) the status of federal veterans programs as they relate to |
---|
291 | | - | Maryland veterans; and |
---|
292 | | - | |
---|
293 | | - | [(11)] (8) any other issues concerning veterans that the Secretary |
---|
294 | | - | considers appropriate. |
---|
295 | | - | |
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296 | | - | SECTION 2. AND BE IT FURTHER ENACTED, That this Act shall take effect July |
---|
297 | | - | 1, 2022. |
---|
| 142 | + | (2) In order to carry out the director’s responsibilities under paragraph (1) 28 |
---|
| 143 | + | of this subsection, the director may: 29 4 SENATE BILL 654 |
---|
301 | | - | Approved by the Governor, April 12, 2022. |
---|
| 147 | + | (i) enter into contracts; and 1 |
---|
| 148 | + | |
---|
| 149 | + | (ii) work with governmental units and community –based 2 |
---|
| 150 | + | organizations, including the Maryland Department of Health, the Department of Aging, 3 |
---|
| 151 | + | faith–based groups, veterans groups, senior centers, adult day care centers, institutions of 4 |
---|
| 152 | + | higher education, and other entities the director considers appropriate. 5 |
---|
| 153 | + | |
---|
| 154 | + | (b) (1) The director shall develop mechanisms for outreach to be disseminated 6 |
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| 155 | + | by direct mail and through community–based veterans organizations, the Department of 7 |
---|
| 156 | + | Veterans Affairs, the Department of Human Services, the Maryland Department of Health, 8 |
---|
| 157 | + | and any other State agency or unit the director considers appropriate. 9 |
---|
| 158 | + | |
---|
| 159 | + | (2) [The mechanisms for outreach] COMMUNICATION MECHANI SMS 10 |
---|
| 160 | + | shall include: 11 |
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| 161 | + | |
---|
| 162 | + | (i) [the development of a pamphlet] DESIGNING MARKETING 12 |
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| 163 | + | MATERIALS describing the services provided by the [Outreach and Advocacy Program] 13 |
---|
| 164 | + | DEPARTMENT; 14 |
---|
| 165 | + | |
---|
| 166 | + | (ii) a regular ELECTRONIC newsletter; 15 |
---|
| 167 | + | |
---|
| 168 | + | (iii) brochures describing various benefits or any other issue or 16 |
---|
| 169 | + | benefit of interest to veterans or their dependents; and 17 |
---|
| 170 | + | |
---|
| 171 | + | (iv) other measures the director considers appropriate. 18 |
---|
| 172 | + | |
---|
| 173 | + | (c) The Department shall [develop and maintain a database of veterans in the 19 |
---|
| 174 | + | State] COMMUNICATE WELCOME HOME INFORMATION TO VETERANS RETURNING T O 20 |
---|
| 175 | + | THE STATE. 21 |
---|
| 176 | + | |
---|
| 177 | + | (d) The Department, in conjunction with the types of community –based 22 |
---|
| 178 | + | organizations listed in subsection (a)(2) of this section, shall develop [a survey] 23 |
---|
| 179 | + | COMMUNICATION TOOLS to assist in identifying veterans and dependents who may be 24 |
---|
| 180 | + | eligible for [pension programs] BENEFITS AND PROGRAM S OFFERED BY THE 25 |
---|
| 181 | + | DEPARTMENT . 26 |
---|
| 182 | + | |
---|
| 183 | + | (e) The [Program] OFFICE shall: 27 |
---|
| 184 | + | |
---|
| 185 | + | (1) [in conjunction with other governmental units and community–based 28 |
---|
| 186 | + | groups, seek out veterans and their dependents who may be eligible for pension program 29 |
---|
| 187 | + | benefits; and] MANAGE THE MARYLAND VETERANS SERVICE ANIMAL PROGRAM AND 30 |
---|
| 188 | + | FUND ESTABLISHED UNDE R PART VIII OF THIS SUBTITLE; 31 |
---|
| 189 | + | SENATE BILL 654 5 |
---|
| 190 | + | |
---|
| 191 | + | |
---|
| 192 | + | (2) [provide wounded or disabled veterans with information on available 1 |
---|
| 193 | + | services and benefits and support in obtaining these services and benefits] COORDINATE 2 |
---|
| 194 | + | THE RESPONSIBILITIES OF VETERANS’ SERVICES SPECIALISTS DESIGNATED UNDER 3 |
---|
| 195 | + | § 9–944 OF THIS SUBTITLE ; AND 4 |
---|
| 196 | + | |
---|
| 197 | + | (3) MANAGE DEPARTMENT MEDIA RELA TIONS, WEB CONTENT , 5 |
---|
| 198 | + | SOCIAL MEDIA, INTERNAL AND EXTERNA L COMMUNICATIONS , CUSTOMER SERVICE 6 |
---|
| 199 | + | TRAINING, AND INTERGOVERNMENTA L RELATIONS. 7 |
---|
| 200 | + | |
---|
| 201 | + | (F) THE DIRECTOR SHALL SE RVE, AS NECESSARY , AS THE SECRETARY’S 8 |
---|
| 202 | + | DESIGNEE TO APPROPRI ATE COMMISSIONS , WORKGROUPS , AND COUNCILS . 9 |
---|
| 203 | + | |
---|
| 204 | + | 9–944. 10 |
---|
| 205 | + | |
---|
| 206 | + | (a) In this section, “specialist” means an employee designated by a governmental 11 |
---|
| 207 | + | unit who is responsible for responding to and assisting veterans who are employed by the 12 |
---|
| 208 | + | unit or who contact the unit for assistance. 13 |
---|
| 209 | + | |
---|
| 210 | + | (b) Each governmental unit shall: 14 |
---|
| 211 | + | |
---|
| 212 | + | (1) designate an employee of the unit, who to the extent practicable is a 15 |
---|
| 213 | + | veteran, as a veterans’ services specialist for the unit and whose duties include the 16 |
---|
| 214 | + | coordination of veterans’ services with the Department; 17 |
---|
| 215 | + | |
---|
| 216 | + | (2) provide the Department with any nonprotected or nonprivate 18 |
---|
| 217 | + | information about services the unit provides to veterans; and 19 |
---|
| 218 | + | |
---|
| 219 | + | (3) post on the unit’s website: 20 |
---|
| 220 | + | |
---|
| 221 | + | (i) all services available for veterans from the unit; 21 |
---|
| 222 | + | |
---|
| 223 | + | (ii) the contact information for the unit’s veterans’ services 22 |
---|
| 224 | + | specialist; and 23 |
---|
| 225 | + | |
---|
| 226 | + | (iii) a link to the Department with the contact information for the 24 |
---|
| 227 | + | director of the [Outreach and Advocacy Program in the Department] OFFICE. 25 |
---|
| 228 | + | |
---|
| 229 | + | (c) The veterans’ services specialist shall: 26 |
---|
| 230 | + | |
---|
| 231 | + | (1) coordinate the provision of veterans’ services available through the unit 27 |
---|
| 232 | + | with the Department; and 28 |
---|
| 233 | + | |
---|
| 234 | + | (2) attend annual training that the Department provides concerning the 29 |
---|
| 235 | + | coordination of veterans’ services. 30 |
---|
| 236 | + | 6 SENATE BILL 654 |
---|
| 237 | + | |
---|
| 238 | + | |
---|
| 239 | + | (d) On request for services by a veteran, a governmental unit that does not 1 |
---|
| 240 | + | provide services to veterans shall direct the veteran to contact the Department and provide 2 |
---|
| 241 | + | the veteran with the Department contact information. 3 |
---|
| 242 | + | |
---|
| 243 | + | (e) The Department shall: 4 |
---|
| 244 | + | |
---|
| 245 | + | (1) coordinate a meeting each quarter, or as otherwise necessary, with 5 |
---|
| 246 | + | governmental units to discuss and receive information concerning the implementation of 6 |
---|
| 247 | + | the requirements of this section; and 7 |
---|
| 248 | + | |
---|
| 249 | + | (2) on or before January 15 each year, report on the implementation of the 8 |
---|
| 250 | + | requirements of this section to the Governor and, in accordance with § 2–1257 of this article, 9 |
---|
| 251 | + | the General Assembly. 10 |
---|
| 252 | + | |
---|
| 253 | + | Part VI. Reporting. 11 |
---|
| 254 | + | |
---|
| 255 | + | 9–946. 12 |
---|
| 256 | + | |
---|
| 257 | + | The Secretary shall submit a report by December 31 of each year to the Governor 13 |
---|
| 258 | + | and, in accordance with § 2–1257 of this article, the General Assembly, that includes: 14 |
---|
| 259 | + | |
---|
| 260 | + | (1) the number of: 15 |
---|
| 261 | + | |
---|
| 262 | + | (i) requests for help in obtaining benefits; [and] 16 |
---|
| 263 | + | |
---|
| 264 | + | (ii) [veterans, veterans’ dependents, and veterans’ survivors helped] 17 |
---|
| 265 | + | PUBLIC CONTACTS MADE by the [Outreach and Advocacy Program by category] OFFICE 18 |
---|
| 266 | + | OF COMMUNICATIONS AND PUBLIC AFFAIRS BY THE COMMUNICATIONS , 19 |
---|
| 267 | + | OUTREACH, AND ADVOCACY PROGRAM; 20 |
---|
| 268 | + | |
---|
| 269 | + | [(2) the benefits obtained through the Outreach and Advocacy Program by 21 |
---|
| 270 | + | category; 22 |
---|
| 271 | + | |
---|
| 272 | + | (3) the average length of time it takes to process benefit requests and for a 23 |
---|
| 273 | + | recipient to access health benefits;] 24 |
---|
| 274 | + | |
---|
| 275 | + | (III) VETERANS ENROLLED IN THE UNITED STATES VETERANS 25 |
---|
| 276 | + | HEALTH ADMINISTRATION ; AND 26 |
---|
| 277 | + | |
---|
| 278 | + | (IV) VETERANS RECEIVING B ENEFITS; 27 |
---|
| 279 | + | |
---|
| 280 | + | [(4)] (2) the average amount of disability and pension benefits received 28 |
---|
| 281 | + | by qualified individuals in this State compared to individuals in other states; 29 |
---|
| 282 | + | |
---|
| 283 | + | [(5) a detailed description of the outreach plan in the Outreach and 30 |
---|
| 284 | + | Advocacy Program;] 31 SENATE BILL 654 7 |
---|
| 285 | + | |
---|
| 286 | + | |
---|
| 287 | + | |
---|
| 288 | + | [(6)] (3) an account of the costs of oper ating the [Outreach 1 |
---|
| 289 | + | COMMUNICATIONS , OUTREACH, and Advocacy Program ] OFFICE OF 2 |
---|
| 290 | + | COMMUNICATIONS AND PUBLIC AFFAIRS; 3 |
---|
| 291 | + | |
---|
| 292 | + | [(7)] (4) a status of the accomplishments for, efficacy of, efficiency of, and 4 |
---|
| 293 | + | level of resources available for each of the following programs: 5 |
---|
| 294 | + | |
---|
| 295 | + | (i) cemetery; 6 |
---|
| 296 | + | |
---|
| 297 | + | (ii) memorial; 7 |
---|
| 298 | + | |
---|
| 299 | + | (iii) service; 8 |
---|
| 300 | + | |
---|
| 301 | + | (iv) veterans homes; [and] 9 |
---|
| 302 | + | |
---|
| 303 | + | [(v) outreach COMMUNICATIONS , OUTREACH, and advocacy;] 10 |
---|
| 304 | + | |
---|
| 305 | + | (V) OFFICE OF COMMUNICATIONS AND PUBLIC AFFAIRS; 11 |
---|
| 306 | + | |
---|
| 307 | + | (VI) MARYLAND VETERANS SERVICE ANIMAL PROGRAM AND 12 |
---|
| 308 | + | FUND; AND 13 |
---|
| 309 | + | |
---|
| 310 | + | (VII) VETERANS’ SERVICES SPECIALISTS ; 14 |
---|
| 311 | + | |
---|
| 312 | + | [(8)] (5) a general assessment of the status of veterans in the State; 15 |
---|
| 313 | + | |
---|
| 314 | + | [(9)] (6) the estimated impact current military operations are likely to 16 |
---|
| 315 | + | have on the needs of veterans in the future; 17 |
---|
| 316 | + | |
---|
| 317 | + | [(10)] (7) the status of federal veterans programs as they relate to 18 |
---|
| 318 | + | Maryland veterans; and 19 |
---|
| 319 | + | |
---|
| 320 | + | [(11)] (8) any other issues concerning veterans that the Secretary 20 |
---|
| 321 | + | considers appropriate. 21 |
---|
| 322 | + | |
---|
| 323 | + | SECTION 2. AND BE IT FURTHER ENACTED, That this Act shall take effect July 22 |
---|
| 324 | + | 1, 2022. 23 |
---|
| 325 | + | |
---|
| 326 | + | |
---|
| 327 | + | |
---|
| 328 | + | |
---|