North Carolina 2025-2026 Regular Session

North Carolina House Bill H938

Introduced
4/10/25  

Caption

Right to Repair Digital Electronics Act

Impact

Should this bill be enacted, it will amend Chapter 75 of the General Statutes, significantly impacting the relationship between manufacturers and independent repair providers. By ensuring access to necessary information and tools, the legislation will help foster a more competitive repair market, allowing consumers more choices for repairing their electronics. This may also lead to a decrease in electronic waste, as consumers will be able to repair devices rather than replace them entirely, promoting sustainability.

Summary

House Bill 938, known as the Right to Repair Digital Electronics Act, aims to establish fair repair requirements for manufacturers of digital electronic products sold or used in North Carolina. The bill mandates that manufacturers provide independent repair facilities and product owners with access to diagnostic and repair information, including software updates and technical documentation. Moreover, it requires that service parts be made available at fair and reasonable terms, ultimately empowering consumers and independent businesses to undertake repairs on digital devices without facing undue restrictions.

Sentiment

The sentiment surrounding HB 938 is generally positive among consumer advocacy groups and independent repair businesses, who view the bill as essential for enhancing consumer rights and promoting fair competition. However, manufacturers and authorized repair providers express concerns that increased access to repair information may compromise security and the integrity of proprietary technology, potentially impacting business models built around exclusive repair rights.

Contention

Key points of contention revolve around the balance between manufacturers' business interests and the rights of consumers and independent repair providers. Critics from the manufacturing sector argue that the bill might lead to risks related to quality control and security in product repairs, while proponents emphasize the need for consumer empowerment in the face of monopolistic repair practices. The debate highlights broader issues about ownership, data access, and the right to modify and repair products that consumers have purchased.

Companion Bills

No companion bills found.

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