An Act ENROLLED SENATE BILL NO. 287 By: Quinn of the Senate and Sims of the House An Act relating to travel insurance; amending Sections 3, 4, 5, 6, 8, 9 and 10, Chapter 159, O.S.L. 2018 (36 O.S. Supp. 20 20, Sections 6711, 6712, 6713, 6714, 6716, 6717 and 6718), which relate to application of the act, definitions, limited lines travel insurance producer license, premium taxes, application of Unfair Trade Practices Act, qualifications for travel administrators and individual or group policies allowed; stating purpose of act; modifying applicability of act; modifying definitions; authorizing persons with certain lines of authority to sell trav el insurance; specifying that insurance producers are not required to be appointed to sell travel insurance; defining terms; requiring disclosure of certain information for pre - existing condition exclusions; modifying terms of certain refund of travel prot ection plan; establishing unfair trade practice; declaring certain requirement for purchasing trip or travel package not an unfair trade practice; modifying requirements for travel insurance administrator; clarifying exemption from Insurance Adjusters Lice nsing Act for travel administrator; establishing insurer as responsible for certain acts of travel administrator; requiring travel insurance be filed as certain line of insurance; providing exception for filing as certain line of insurance; establishing te rms of eligibility and underwriting standards for travel insurance; updating statutory language; and providing an effective date. ENR. S. B. NO. 287 Page 2 SUBJECT: Travel insurance BE IT ENACTED BY THE PEOPLE OF THE STATE OF OKLAHOMA: SECTION 1. AMENDATORY Section 3, Chapter 159, O.S.L. 2018 (36 O.S. Supp. 2020, Section 6711), is amended to read as follows: Section 6711. A. The purpose of this act is to promote the public welfare by creating a comprehensive legal framework within which travel insurance may be sold in this s tate. B. The requirements of the act shall apply to travel insurance where covering any resident of this state that is sold, solicited, negotiated or offered in this state and policies and certificates that are delivered or issued for delivery in this sta te. It shall not apply to cancellation fee waivers and travel assistance services, except as expressly provided herein. B. C. All other applicable provisions of this state ’s insurance laws shall continue to apply to travel insurance except that the specific provisions of this act the Travel Insurance Act shall supersede any general pro visions of law that would otherwise be applicable to travel insurance. SECTION 2. AMENDATORY Section 4, Chapter 159, O.S.L. 2018 (36 O.S. Supp. 20 20, Section 6712), is amen ded to read as follows: Section 6712. As used in this act the Travel Insurance Act, the term: 1. “Aggregator site” means a website that provides access to information regarding insurance products from more than one insurer, including product and insurer information, for use in comparison shopping; ENR. S. B. NO. 287 Page 3 2. “Blanket travel insurance” means a policy of travel insurance issued to any eligible group providing coverage for specific classes of persons defined in the policy, with coverage provided to all members of t he eligible group without a separate charge to individual members of the eligible group; 3. “Cancellation fee waiver ” means a contractual agreement between a supplier of travel services and its customer to waive some or all of the nonrefundable cancellati on fee provisions of the supplier’s underlying travel contract, with or without regard to the reason for the cancellation or form of reimbursement. A cancellation fee waiver is not insurance; 4. “Commissioner” means the Oklahoma Insurance Commissioner; 5. “Eligible group” means, solely for the purposes of travel insurance, two or more persons who are engaged in a common enterprise, or have an economic, educational or social affinity or relationship, including, but not limited to, any of the following: a. any entity engaged in the business of providing t ravel or travel services, including, but not limited to, tour operators, lodging providers, vacation property owners, hotels and resorts, travel clubs, travel agencies, property man agers, cultural exchange programs and common carriers or the operator, owne r or lessor of a means of transportation of passengers, including, but not limited to, airlines, cruise lines, railroads, steamship companies and public bus carriers, wherein with r egard to any particular t ravel or type of travel or travelers, all members or customers of the group must have a common exposure to risk attendant to such travel, b. any college, school or other institution of learning covering students, teachers, employee s or volunteers, c. any employer covering any group of employees, volunteers, contractors, board of directors, dependents or guests, ENR. S. B. NO. 287 Page 4 d. any sports team, camp or sponsor thereof covering participants, members, campers, employees, officials, supervisors or volunteers, e. any religious, charitable, recreational, educational or civic organization or bran ch thereof covering any group of members, participants or volunteers, f. any financial institution or financial institution vendor, or parent holding company, t rustee or agent of or designated by one or more financial institutions or financial institution vendors, including accountholders, credit card holders, debtors, guarantors or purchasers, g. any incorporated or unincorporated association, including labor unions, having a common interest, constitution and bylaws and organized and maintained in good faith for purposes other than obtaining insurance for members or participants of such association covering its members, h. any trust or the trustees of a fund esta blished, created or maintained for the benefit of and covering members, employees or customers, subject to the Insurance Commissioner authorizing permission of the Insurance Commissioner, the use of a trust and the state’s premium tax provisions in Section 6 of this act 6714 of this title of one or more associations meeting the above requirements of this paragraph, i. any entertainment production company covering any group of participants, volunteers, audience members, contestants or workers, j. any volunteer fire department, ambulance, rescue, police, court or any first aid, civil defense or other such volunteer group, k. preschools, daycare institutions for children or adults and senior citizen clubs, ENR. S. B. NO. 287 Page 5 l. any automobile or truck rental or leasing company covering a group of individuals who may become renters, lessees or passengers defined by their tra vel status on the rented or leased vehicles. The common carrier, the operator, owner or lessor of a means of transportation or the automobile or truck rental o r leasing company is the policyholder under a policy to which this paragraph applies, or m. any other group where the Commissioner has determined that the members are engaged in a common enterprise, or have an economic, educational or social affinity or relationship, and that issuance of the policy would not be contrary to the public interest; 6. “Fulfillment materials” means documentation sent to the purchaser of a travel protection plan confirming the purchase and providing the coverage and assistance de tails of the travel protection plan; 7. “Group travel insurance” means travel insurance issued to any eligible group; 8. “Limited lines travel insurance producer ” means any of the following a: a. licensed managing general agent or third -party administrator, b. licensed insurance producer, including a limited li nes producer, or c. travel administrator; 9. “Offer and disseminate” means providing general information, including a description of the coverage and price, as well as processing the application an d collecting premiums; 10. “Travel administrator ” means a person who directly or indirectly underwrites, collects charges, collateral or premiums from or adjusts or settles claims on residents of this state, in connection with travel insurance, except tha t a person shall not be ENR. S. B. NO. 287 Page 6 considered a travel administrat or if the only actions of the person are those that would otherwise cause the person to be considered a travel administrator are among the following he or she is: a. a person working for a travel admin istrator whose activities are subject to the supervisi on and control of the travel administrator , b. an insurance producer selling insurance or engaged in administrative and claims -related activities within the scope of the license of the producer, c. a travel retailer offering and disseminating travel insurance and registered under the license of a limited lines travel insurance producer in accordance with this act the Travel Insurance Act , d. an individual adjusting or settling claims in the normal course of practice or employment of the individual as an attorney-at-law and who does not collect charges or premiums in connection with insurance coverage, or e. a business entity that is affiliated with a licensed insurer while acting as a travel administrator for the direct and assumed insurance business of an affiliated insurer; 11. “Travel assistance services” means noninsurance services that may be distributed by limited lines travel insurance producers or other entities, and for which there the consumer is no indemnification for the travel protection pl an customer not indemnified based on a fortuitous event, nor any and where providing the services does not result in transfer or shifting of risk that would constitute the business of insurance. Travel assi stance services include, but are not limited to: security advisories; destination information; v accination and immunization information services; travel reservation services; entertainment; activity and event planning; translation assistance; emergency mes saging; international legal and medical referrals ; medical case monitoring; coordination of tran sportation arrangements; emergency cash transfer assistance; medical prescription replacement assistance; passport ENR. S. B. NO. 287 Page 7 and travel document replacement assistance; l ost luggage assistance; concierge services; and a ny other service that is furnished in connection with planned travel that is not related to the adjudication of a travel insurance claim, unless otherwise approved by the Commissioner in a travel insurance f iling. Travel assistance services are not insura nce and not related to insurance; 12. “Travel insurance” means insurance coverage for personal risks incident to planned travel, including: a. interruption or cancellation of trip or event, b. loss of baggage or personal effects, c. damages to accommodations or rental vehicles, d. sickness, accident, disability or death occurring during travel, e. emergency evacuation, f. repatriation of remains, or g. any other contractual obligations to indemnify or pay a specified amount to the t raveler upon determinable contingencies related to travel as approved b y the Commissioner. Travel insurance does shall not include major medical plans that provide comprehensive m edical protection for travelers with trips lasting longer than six (6) months , including, but not limited to, those working or residing overseas as an expatriate, or any other product that requires a specific insurance producer license ; 13. “Travel protection plans ” means plans that provide one or more of the following: travel insurance, travel assistance services and cancellation fee waivers; and 14. “Travel retailer” means a business entity that makes, arranges or offers plann ed travel and may offer and disseminate travel insurance as a service to its customers on behalf of and under the direction of a limited lines travel insurance producer. ENR. S. B. NO. 287 Page 8 SECTION 3. AMENDATORY Section 5, Ch apter 159, O.S.L. 2018 (36 O.S. Supp. 2020, Section 6713), is amended to read as follows: Section 6713. A. The Insurance Commissioner may issue a limited lines travel insurance producer license to a n individual or business entity that has filed with the Commissioner an applicati on for such license in a form and manner prescribed by the Commissioner. The limited lines travel insurance produc er shall be licensed to sell, solicit or negotiate travel in surance through a licensed insurer. No person may act a s a limited lines travel insurance producer or travel insurance retailer unless properly licensed or registered, respectively. B. A travel retailer may offer and disseminate travel insurance under a limited lines travel insurance producer business entity license only if: 1. The limited lines travel insurance producer or travel retailer provides to purchasers of travel insurance: a. a description of the material terms or the actual material terms of the insurance coverage, b. a description of the process f or filing a claim, c. a description of the review or cancellation process for the travel insurance policy, and d. the identity and con tact information of the insurer and limited lines travel insurance producer; 2. At the time of licensure, the limited lin es travel insurance producer shall establish and maintain a register on a form prescribed by the Commissioner of each travel retailer that offers travel insurance on behalf of the limited lines travel insurance. The register shall be maintained and update d by the limited lines travel insurance producer and shall include the name, address and contact information of the travel retailer a nd an officer or person who directs or controls the operations of t he travel retailer and the federal tax identification nu mber of the travel retail er. The ENR. S. B. NO. 287 Page 9 limited lines travel insurance producer shall submit the register to the Insurance Department upon reasonable request. The limited lines travel insurance producer sh all also certify that the registered travel retailer complies with 18 U.S.C., Sec tion 1033. The grounds for the suspension, revocation and the penalties applicable to resident insurance pr oducers, pursuant to Section 1435.13 of Title 36 of the Oklahoma St atutes this title, shall be applicable to the limited lines travel insurance prod ucers and travel retailers; 3. The limited lines travel insurance producer has designated one of its employees, a designated responsible producer, who is a licensed individual producer as the person responsible for the compliance with the travel insurance laws and regulations applicable to the limited lines travel insurance producer and its registrants; 4. The designated responsible producer, president, secretary, treasurer and any other officer or person who directs or controls the limited lines travel i nsurance producer’s insurance operations comply with the fingerprinting requirements applicable to insuran ce producers in the resident state of the limited lines travel insurance producer; 5. The limited lines travel insurance pro ducer has paid all applicable insurance producer licensing fees as set forth in Section 1435.23 of Title 36 of the Oklahoma Statut es this title; and 6. The limited lines travel insurance producer req uires each employee and authorized representative of the travel retailer whose duties include offering and disseminating travel insurance to receive a program of instruction or training , which is subject to the discretion of the Commissioner to review and approve. The training material shall, at a minimum, con tain adequate instruction s on the types of insurance offered, ethical sales practices and required disclosures to prospective cus tomers. C. Any travel retailer offering or disseminating travel insurance shall make available to prospective purchasers broch ures or other written mat erials that have been approved by the travel insurer. Such materials shall include information which, at a minimum: ENR. S. B. NO. 287 Page 10 1. Provides the identity and contact information of the i nsurer and the limited lines travel insurance producer; 2. Explains that the pur chase of travel insurance is not required in order to purchase any other product or service from the travel retailer; and 3. Explains that an unlicensed travel retailer is pe rmitted to provide only general information about the in surance offered by the travel retailer, including a description of the coverage and price, but is not qualified or authorized to answer technical questions about the terms and conditions of the insura nce offered by the travel retailer or to evaluate the ad equacy of the customer ’s existing insurance coverage. D. A travel retailer employee or authorized representative who is not licensed as an insurance producer may not: 1. Evaluate or interpret the te chnical terms, benefits and conditions of the offered tr avel insurance coverage; 2. Evaluate or provide advice co ncerning existing insurance coverage for a prospective purchaser ; or 3. Hold himself, herself or itself out as a licensed insurer, licensed producer or insurance expert. E. Notwithstanding any oth er provision in law, a tr avel retailer whose insurance -related activities, and those of its employees and authorized rep resentatives, are limited to offering and disseminating travel insurance on beha lf of and under the direction of a limited lines travel insurance producer meetin g the conditions stated in this act the Travel Insurance Act , is authorized to receive related compensation, upon registration by the limited lines travel insurance producer a s described in paragraph 2 of subsection B of this secti on. F. As the insurer de signee, the limited lines travel insurance producer is responsible for the acts of the travel retailer and shall use reasonable means to ensure compliance by the travel retailer with this act the Travel Insurance Act . ENR. S. B. NO. 287 Page 11 G. Any person licensed as an insuranc e producer with a line of authority set forth in paragraphs 1 through 4, 6 and 7 of subsectio n A of Section 1435.8 of this title is authorized to sell, solicit and negotiate travel insurance. The producer is not required to be appointed by an insurer in o rder to sell, solicit or negotiat e the travel insurance. SECTION 4. AMENDATORY Section 6, Chapter 159, O.S.L. 2018 (36 O.S. Supp. 20 20, Section 6714), is amended to read as follows: Section 6714. A. A travel insurer shall pay pr emium tax, as provided in Section 624 of Title 36 of the Oklahoma Statutes this title, on travel insurance premiums paid by any of the following: 1. An individual primary pol icyholder who is a resident of this state; 2. A primary certificate-holder who is a resident of this state who elects coverage under a group travel insurance policy; or 3. A blanket travel insurance policyholder that is a resident of this state, or has its principal place of business or the principal place of business of an affiliate or subsidiary that has purchased blanket travel insurance in this state for eligible blanket group members, subject to any apportionment rules which apply to the insurer acro ss multiple taxing jurisdictions or that permits permit the insurer to allocate premium on an apportioned basis in a reasonable and equitable manner in those jurisdictio ns. B. A travel insurer shall: 1. Document the state of residence or principal place of business of the policyholder or certificate -holder, as required in subsection A of this section; and 2. Report as premium only the amount allocable to travel insurance and not any amounts received for travel assistance services or cancellation fee waiv ers. C. For purposes of this section: ENR. S. B. NO. 287 Page 12 1. “Primary certificate holder” means an individual person who elects and purchases travel insurance under a group policy; a nd 2. “Primary policyholder ” means an individual person who elects and purchases individual travel insurance. SECTION 5. AMENDATORY Section 8, Ch apter 159, O.S.L. 2018 (36 O.S. Supp. 20 20, Section 6716), is amended to read as follows: Section 6716. A. All persons offering travel insurance to residents of this state ar e subject to the Unfair Trade Practices Act pursuant to Sections 1201 through 12 19 of Title 36 of the Oklahoma Statutes this title, except as otherwise provided in this section. In the event of a conflict between this act the Travel Insurance Act and other provisions of Title 36 of the Oklahoma Statutes this title regarding the sale and marketing of travel insurance and travel protection plans, the provisions of this act the Travel Insurance Act shall control. B. Offering or selling a travel insurance pol icy that could never result in payment of any claims for any insured under the policy is an unfair trade practice under Section 1203 of Title 36 of the Oklahoma Statues this title. C. Marketing. 1. All documents provided to consumers prior to the purchas e of travel insurance, including, but not limited to, sales materials, advertising materials and marketing materials, shall be consistent with all the travel insurance policy documents, including, but not limited to, forms, endorsements, policies, rate fil ings and certificates of insurance. 2. Travel For travel insurance policies or certificates that contain pre-existing condition exclusions must clearly disclose the exclusion, information about the pre -existing condition exclusions shall be provided prior to the time of purchase and shall be in the fulfillment materials of the covera ge. 3. Policyholders or certificate holders shall have a minimum of ten (10) days from the later of the date of purchase of a travel ENR. S. B. NO. 287 Page 13 protection plan or the delivery of the ful fillment materials of the plan to review and cancel t he policy or certificate fo r a full refund of the travel protection plan price, unless the insured has either started the covered trip or has filed a claim under the travel insurance coverage. For the p urposes of this paragraph, sending documentation conf irming the purchase and pro viding the coverage and assistance details of the travel protection plan, as applicable, to a physical or electronic mail address provided by the purchaser of a travel protecti on plan shall constitute delivery of the travel protection plan’s fulfillment materials The fulfillment materials and the information described in paragraph 1 of subsection B of Section 6713 of this title shall be provided to a policyholder or certificate holder as soon as practicable following the purchase of a travel protection plan . Unless the insured has either started a covered trip or filed a claim und er the travel insurance coverage, a policyholder or certificate holder may cancel a policy or certificate for a full refund of the travel protection plan price from the date of pur chase of the travel protection plan until at least: a. fifteen (15) days fo llowing the date of delivery by mail of the fulfillment materials of the travel protection plan, or b. ten (10) days following the date of delivery by other means of the fulfillment materials of the travel protection plan. 4. The company shall disclose in the policy fulfillment and documentation and fulfillment materials whether the travel insurance is primary or secondary to other applicable coverage. 5. Where travel insurance is marketed directly to a consumer through a website of the insurer or by o thers through an aggregator site, it shall not be an unfair trade practice or other violation of law where an accurate summary or short description of coverage is provided on the web p age, so long as the consumer has access to the full provisions of the po licy through electronic means. D. Unless otherwise permitted by state or federal law, no A person offering, soliciting or negotiating travel insurance or travel protection plans on an individual or group basis may do so ENR. S. B. NO. 287 Page 14 using shall not use negative option or opt-out, which would require a consumer to take an affirmative action to deselect coverage such as unchecking a box on an electronic form when they purchase the consumer purchases a trip. E. It shall not be an unfair trade practice to include market blanket travel insurance coverage with the purchase of a trip, provided the coverage is not marketed as free. F. Where the destination jurisdiction of the cons umer requires insurance coverage, it shall not be an unfair trade practice to require that the consumer choose between the following options as a condition of purchasing a trip or travel package: 1. Purchasing the coverage required by the destination jurisdiction through the trav el retailer or limited lines travel insurance producer supplying the trip or travel package; or 2. Agreeing to obtain and provide proof of coverage that meets the requirements of the destination jurisdiction prior to departure. SECTION 6. AMENDATORY Section 9, Chapter 159, O.S.L. 2018 (36 O.S. Supp. 2020, Section 6717), is amended to read as follows: Section 6717. A. Notwithstanding any other provisi ons of law, no person shall act or represent itself as a travel administrator for travel insurance in this state unless that person: 1. Is a licensed property and casualty insurance producer for property insurance in this state with an inland marine line of authority for activities permitted under that produc er license; 2. Holds a valid managing general agent license in this state; or 3. Holds a valid third-party administrator license in this state. B. A travel administrator and its employees are exempt from the licensing requirements of the Insurance Adjus ter Licensing Act, ENR. S. B. NO. 287 Page 15 pursuant to Sections 6201 et seq. of Title 36 of the Oklahoma Statutes this title, for travel insurance it administers . C. An insurer is responsible for the acts of a travel administrator managing travel insurance underwritten by the in surer, and is responsible for ensuring that the travel administrator maintains all books and records relevant to the insurer, to be made available by the travel administrator to the Insurance Commissio ner upon request. SECTION 7. AMENDATORY Section 10, Ch apter 159, O.S.L. 2018 (36 O.S. Supp. 20 20, Section 6718), is amended to read as follows: Section 6718. A. Notwithstanding any other provision of the Travel Insurance Act, tr avel insurance shall be classified and filed for purposes of rates and forms und er an inland marine line of insurance; provided, however, that travel insurance covering sickness, accident, disability or death occurring during travel, either exclusively or in conjunction with related coverages of emergency evacuation or repatriation of remains, may be filed under either an inland marine line of insurance or an accident and health line of insurance. B. Travel insurance may be provided under an individual pol icy or under a group or master policy. C. Eligibility and underwriting standard s for travel insurance may be developed and provided bas ed on travel protection plans designed for the individual or identified marketing or distribution channels, provided tho se standards also meet the underwriting standards for inland marine lines of ins urance in this state. SECTION 8. This act shall become effective November 1, 2021. ENR. S. B. NO. 287 Page 16 Passed the Senate the 10th day of March, 2021. Presiding Officer of the Senate Passed the House of Representatives the 13th day of April, 2021. Presiding Officer of the House of Representatives OFFICE OF THE GOVERNOR Received by the Office of the Governor this _______ _____________ day of _________________ __, 20_______, at _______ o'clock _______ M. By: _______________________________ __ Approved by the Governor of the State of Oklahoma this _____ ____ day of _________________ __, 20_______, at _______ o'clock _______ M. _________________________________ Governor of the State of Oklahoma OFFICE OF THE SECRETARY OF STATE Received by the Office of the Secretary of State this _______ ___ day of __________________, 20 _______, at _______ o'clock _______ M. By: _______________________________ __