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49 | | - | COMMITTEE SUBSTITUTE |
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50 | | - | |
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51 | | - | An Act relating to insurance; amending 36 O.S. 2011, |
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52 | | - | Section 1250.5, as amended by Section 1, Chapter 105, |
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53 | | - | O.S.L. 2012 (36 O.S. Supp. 2020, Section 1250.5), |
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54 | | - | which relates to the Unfair Claims Settlement |
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55 | | - | Practices Act; expanding actions that constitute |
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56 | | - | unfair claims settlement practices; updating |
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57 | | - | references; and providing an effective date. |
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58 | | - | |
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| 40 | + | [ insurance - Unfair Claims Settlement Practices Act |
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| 41 | + | - effective date ] |
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| 53 | + | this section which shall be applicable solely to he alth benefit |
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| 54 | + | plans: |
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| 55 | + | 1. Failing to fully disclos e to first party claimants, |
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| 56 | + | benefits, coverages, or other provisions of any insurance policy or |
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| 57 | + | insurance contract when the benefits, coverages or other pro visions |
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| 58 | + | are pertinent to a claim; |
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| 59 | + | 2. Knowingly misrepresenting to claimants pertinent facts or |
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| 60 | + | policy provisions relating to coverages at issue; |
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97 | | - | this section which shall be applicable solely to health benefit |
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98 | | - | plans: |
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99 | | - | 1. Failing to fully disclose to first party claimants, |
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100 | | - | benefits, coverages, or other provisions of any insurance policy or |
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101 | | - | insurance contract when the benefits, coverages or other provisions |
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102 | | - | are pertinent to a claim; |
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103 | | - | 2. Knowingly misrepresenting to claimants pertinent facts or |
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104 | | - | policy provisions relating to coverages at issue; |
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105 | 87 | | 3. Failing to adopt and implement reasonable s tandards for |
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106 | 88 | | prompt investigations of claims arising under its insurance policies |
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107 | 89 | | or insurance contracts; |
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108 | 90 | | 4. Not attempting in good faith to effectuate prompt, fa ir and |
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109 | 91 | | equitable settlement of claims submitted in which liability has |
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110 | 92 | | become reasonably clea r; |
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111 | 93 | | 5. Failing to comply with the provisions of Section 1219 of |
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112 | 94 | | this title; |
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113 | 95 | | 6. Denying a claim for failure to exhi bit the property without |
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114 | 96 | | proof of demand and unf ounded refusal by a claimant to do so; |
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115 | 97 | | 7. Except where there is a time limit specified in th e policy, |
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116 | 98 | | making statements, written or otherwise, which requir e a claimant to |
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117 | 99 | | give written notice of loss or proof of loss within a specified time |
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118 | 100 | | limit and which seek to relieve the company of its obligations if |
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119 | 101 | | the time limit is not complied with unless the failure to compl y |
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120 | 102 | | with the time limit prejudices the right s of an insurer; |
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| 103 | + | 8. Requesting a claimant to sign a release that extends beyond |
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| 104 | + | the subject matter that gave rise to the claim payment; |
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| 105 | + | 9. Issuing checks or drafts in partial settlement of a loss or |
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| 106 | + | claim under a specified coverage which contain language releasing an |
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| 107 | + | insurer or its insured from its total liability; |
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| 108 | + | 10. Denying payment to a claimant on the grounds that services, |
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| 109 | + | procedures, or supplies provided by a treating physician or a |
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| 110 | + | hospital were not medica lly necessary unless the health insurer or |
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148 | | - | 8. Requesting a claimant to sign a release that extends beyond |
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149 | | - | the subject matter that gave rise to the claim payment; |
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150 | | - | 9. Issuing checks or drafts in partial settlement of a loss or |
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151 | | - | claim under a specified coverage which contain language releasing an |
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152 | | - | insurer or its insured from its total liability; |
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153 | | - | 10. Denying payment to a claimant on the grounds that services, |
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154 | | - | procedures, or supplies provided by a treating physician or a |
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155 | | - | hospital were not medically necessary unless the health insurer or |
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156 | 137 | | administrator, as defined in Section 1442 of this t itle, first |
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157 | 138 | | obtains an opinion from any provider of health care licensed by law |
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158 | 139 | | and preceded by a medical examination or claim review, to the effect |
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159 | 140 | | that the services, procedures or supplies for which pay ment is being |
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160 | 141 | | denied were not medically necessary. Upon written request of a |
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161 | 142 | | claimant, treating phy sician, or hospital, the opinion shall be set |
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162 | 143 | | forth in a written report, prepared and signed by the reviewing |
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163 | 144 | | physician. The report shall detail which spec ific services, |
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164 | 145 | | procedures, or supplies were not medi cally necessary, in the opinion |
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165 | 146 | | of the reviewing physician, and an explanation of that conclusion. |
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166 | 147 | | A copy of each report of a reviewing phys ician shall be mailed by |
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167 | 148 | | the health insurer, or administrator, postage prepaid, to the |
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168 | 149 | | claimant, treating physician or hospital requesting same within |
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169 | 150 | | fifteen (15) days after receipt of the written request. As used in |
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170 | 151 | | this paragraph, "physician" means a person holding a valid license |
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171 | 152 | | to practice medicine and surgery, osteopathic medicine, podiatric |
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| 153 | + | medicine, dentistry, chiropractic, or optometry, pursuant to the |
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| 154 | + | state licensing provisions of Title 59 of the Oklahoma Statutes; |
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| 155 | + | 11. Compensating a reviewing physician, as defined in paragraph |
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| 156 | + | 10 of this subsection section, on the basis of a percentage of the |
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| 157 | + | amount by which a claim is reduced for payment; |
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| 158 | + | 12. Violating the provisions of the Health Care Fraud |
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| 159 | + | Prevention Act; |
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199 | | - | medicine, dentistry, chiropractic, or optometry, pursuant to the |
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200 | | - | state licensing provisions of Title 59 of the Oklahoma Statutes; |
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201 | | - | 11. Compensating a reviewing physician, as defined in paragraph |
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202 | | - | 10 of this subsection section, on the basis of a percentage of the |
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203 | | - | amount by which a claim is reduced for payment; |
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204 | | - | 12. Violating the provisions of the Health Care Fraud |
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205 | | - | Prevention Act; |
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206 | 186 | | 13. Compelling, without just cause , policyholders to in stitute |
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207 | 187 | | suits to recover amounts due under its ins urance policies or |
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208 | 188 | | insurance contracts by of fering substantially less than the amounts |
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209 | 189 | | ultimately recovered in suits brought by them, when the |
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210 | 190 | | policyholders have made claims for amounts reasonably similar t o the |
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211 | 191 | | amounts ultimately recovered; |
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212 | 192 | | 14. Failing to maintain a complete record of all complain ts |
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213 | 193 | | which it has received during the preceding th ree (3) years or since |
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214 | 194 | | the date of its last financial examination conducted or accepted by |
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215 | 195 | | the Commissioner, which ever time is longer. This record shall |
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216 | 196 | | indicate the total number of complaints, their classif ication by |
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217 | 197 | | line of insurance, the nature of each complaint, the disposition of |
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218 | 198 | | each complaint, and the time it took to process each complaint . For |
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219 | 199 | | the purposes of this paragraph, "complaint" means any written |
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220 | 200 | | communication primarily expressing a grievance ; |
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221 | 201 | | 15. Requesting a refund of all or a portion o f a payment of a |
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222 | 202 | | claim made to a claimant or health care provider more than twenty - |
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257 | 236 | | 16. Failing to pay, or requesting a r efund of a payment, for |
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258 | 237 | | health care services covered under the policy if a health benefit |
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259 | 238 | | plan, or its agent, has provided a preauthorization or |
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260 | 239 | | precertification and verification of eli gibility for those he alth |
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261 | 240 | | care services. This paragraph shall not appl y if: |
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262 | 241 | | a. the claim or payment was made becau se of fraud |
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263 | 242 | | committed by the claimant or health care provider, |
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264 | 243 | | b. the subscriber had a preexisting exclusion under the |
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265 | 244 | | policy related to the service provided, or |
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266 | 245 | | c. the subscriber or employer failed to pay the |
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267 | 246 | | applicable premium and all grace periods and |
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268 | 247 | | extensions of coverage have expired; or |
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269 | 248 | | 17. Denying or refusing to accept an application for life |
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270 | 249 | | insurance, or refusing to renew, cancel, re strict or otherwise |
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271 | 250 | | terminate a policy of life insurance, or charge a d ifferent rate |
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272 | 251 | | based upon the lawful travel d estination of an applicant or insured |
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273 | 252 | | as provided in Section 4024 of this title; or |
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| 253 | + | 18. As a health insurer that provides pharmacy benefits or a |
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| 254 | + | pharmacy benefits manager that administers pharma cy benefits for a |
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| 255 | + | health plan, failing to include any amount paid by an enrollee or on |
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| 256 | + | behalf of an enrollee by another person, as defined in Section 104 |
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| 257 | + | of this title, when calculating the total contribution to an out-of- |
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| 258 | + | pocket maximum of the enrollee, deductible, copayment, coinsurance |
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| 259 | + | or other cost-sharing requirement. |
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301 | | - | 18. As a health insurer that provides pharmacy benefits or a |
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302 | | - | pharmacy benefits manager that administers pharmacy benefits for a |
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303 | | - | health plan, failing to include any amount paid by an enrollee or on |
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304 | | - | behalf of an enrollee by another person, as defined in Section 104 |
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305 | | - | of this title, when calculating the total contribution to an out-of- |
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306 | | - | pocket maximum of the enrollee, deductible, copayment, coinsurance |
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307 | | - | or other cost-sharing requirement. |
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