An Act ENROLLED SENATE BILL NO. 871 By: Floyd of the Senate and Blancett and Hefner of the House An Act relating to consumer protection; amending 15 O.S. 2021, Section 753, which relates to unlawful practices; prohibiting misrepresentation as a state agency or an affiliate; and providing an effective date. SUBJECT: Consumer protection BE IT ENACTED BY THE PEOPLE OF THE STATE OF OKLAHOMA: SECTION 1. AMENDATORY 15 O.S. 2021, Sec tion 753, is amended to read as follows: Section 753. A person engages in a practice which is declared to be unlawful under the Oklahoma Consumer Protection Act when, in the course of the person's business, the person: 1. Represents, knowingly or with re ason to know, that the subject of a consumer transaction is of a particular make or brand, when it is of another; 2. Makes a false or misleading representation, knowingl y or with reason to know, as to the source, sponsorship, approval, or certification of the subject of a consum er transaction; 3. Makes a false or misleading representation, knowingly or with reason to know, a s to affiliation, connection, association with, or certification by another; ENR. S. B. NO. 871 Page 2 4. Makes a false or misleading representation or design ation, knowingly or with reason to know, of the geographic origin of the subject of a consumer transaction; 5. Makes a false representation, knowingly or with reason to know, as to the char acteristics, ingredients, uses, benefits, alterations, or quantiti es of the subject of a c onsumer transaction or a false representation as to the sponsorship, approval, status, affiliation or connection of a person therewith; 6. Knowingly or with reason to know, makes a false or misleading representation or gives the false or misleading impression of being affiliated with a state agency or an affiliate of a state agency through advertisement or publicati on; 7. Represents, knowingly or with reason to know, that the subject of a consumer transaction is original or new if the p erson knows that it is recondition ed, reclaimed, used, or secondhand; 7. 8. Represents, knowingly or with reason to know, that the subject of a consumer transaction is of a particular standard, style or model, if it is of another; 8. 9. Advertises, knowingly o r with reason to know, the subject of a consumer transaction with intent not to sell it as advertis ed; 9. 10. Advertises, knowingly or with reason to know, th e subject of a consumer transaction with intent not to supply reasonably expected public demand, unle ss the advertisement discloses a limitation of quantity; 10. 11. Advertises under the guise of ob taining sales personnel when in fact the purpose is to se ll the subject of a consumer transaction to the sales personnel ap plicants; 11. 12. Makes false or misleadin g statements of fact, knowingly or with reason to know, concerning the price of the subje ct of a consumer transaction or the reason for, existence of, or amounts of price reduction; 12. 13. Employs "bait and switch" advertising, which consists of an offer to sell the subject of a consumer transaction which the ENR. S. B. NO. 871 Page 3 seller does not intend to sell, which advertising is accompanied by one or more of the fol lowing practices: a. refusal to show the subject of a consumer tra nsaction advertised, b. disparagement of the ad vertised subject of a consumer transaction or the terms of sale, c. requiring undisclosed tie-in sales or other undisclosed conditions to be met prior to selling the advertised subject of a consumer transactio n, d. refusal to take orders for the subject of a consumer transaction advertised for delivery within a reasonable time, e. showing or demonstrating defective subject of a consumer transaction which the seller knows is unusable or impracticable for the pur pose set forth in the advertisement, f. accepting a deposit for the subject of a consumer transaction and subsequently chargi ng the buyer for a higher priced item, or g. willful failure to m ake deliveries of the subject of a consumer transaction within a r easonable time or to make a refund therefor up on the request of the purchaser; 13. 14. Conducts a closing out sale without having first obtained a license as required in the Oklahoma Consumer Protection Act; 14. 15. Resumes the business for which the clo sing out sale was conducted within thirty -six (36) months from the expiration date of the closing out sale license; 15. 16. Falsely states, knowingly or with reason to know, that services, replacements or repairs are needed; ENR. S. B. NO. 871 Page 4 16. 17. Violates any provisio n of the Oklahoma Health Spa Act; 17. 18. Violates any provision of the Home Repair Fraud Act; 18. 19. Violates any provision of the Consu mer Disclosure of Prizes and Gifts Act; 19. 20. Violates any provision of Section 755.1 of this title or Section 1847a of Title 21 of the Oklahoma Statute s; 20. 21. Commits an unfair or deceptive trade practice as defined in Section 752 of this title; 21. 22. Violates any provision of Section 169.1 of Title 8 of the Oklahoma Statutes in fraudulently or intentionally failing or refusing to honor the cont ract to provide certain cemetery s ervices specified in the contract entered in to pursuant to the Perpet ual Care Fund Act; 22. 23. Misrepresents a mail solicitation as an invoice or as a billing statement; 23. 24. Offers to purchase a mineral or royalty interest through an offer that rese mbles an oil and gas lease and that the consumer believed was an oil and gas lease; 24. 25. Refuses to honor gift cert ificates, warranties, or any other merchandise offered by a person in a consumer transaction executed prior to the closing of the busines s of the person without providing a purchaser a means of redeeming su ch merchandise or ensuring the warranties offered will be honored by another person; 25. 26. Knowingly causes a cha rge to be made by any billing method to a consumer for services which t he person knows was not authorized in advance by the consumer; 26. 27. Knowingly causes a charge to be made by any bil ling method to a consumer for a product or products which the pers on knows was not authorized in a dvance by the consumer; 27. 28. Violates Section 752A of this title; ENR. S. B. NO. 871 Page 5 28. 29. Makes deceptive use of anothe r's name in notification or solicitation, as defin ed in Section 752 of this title; 29. 30. Falsely states or implie s that any person, product or service is recommended or endorsed by a n amed third person; 30. 31. Falsely states that information about the consumer, including but not limited to, the name, address or phone number of the consumer has been provided by a th ird person, whether that person is named or unnamed; 31. 32. Acting as a debt collector, contacts a debt or and threatens to file a suit against the debtor over a debt barred by the statute of limitations which has passed for filing suit for such debt; or 32. 33. Acting as a debt collector, contacts a debtor and uses obscene or profane language to collect a debt. SECTION 2. This act shall become effective November 1, 2023. ENR. S. B. NO. 871 Page 6 Passed the Senate the 25th day of May, 2023. Presiding Officer of the Senate Passed the House of Representatives the 26th day of May, 2023. Presiding Officer of the House of Representatives OFFICE OF THE GOVERNOR Received by the Office of the Governor this _______ _____________ day of _________________ __, 20_______, at _______ o'clo ck _______ M. By: _______________________________ __ Approved by the Governor of the State of Oklahoma this _____ ____ day of _________________ __, 20_______, at _______ o'clock _______ M. _________________________________ Governor of the State of Oklahoma OFFICE OF THE SECRETARY OF STATE Received by the Office of the Secretary of State this _______ ___ day of __________________, 20 _______, at _______ o'clock _______ M. By: _______________________________ __