Video & Transcript DataContr Research : 'managed care'
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TX
Transcript Highlights:
- But they're not taking care of the problem, right? They're not fixing the problem.
- But I know this committee cares about it. Thank you for sharing your story. Absolutely.
- A decade is too long to wait to take care of our children. Thank you.
- for emergency care and inpatient care to exempt hospitals.
- provider, the emergency care and inpatient care, higher education, and playgrounds, all exempted, but
Keywords:
bonds, education funding, Texas Permanent School Fund, financial transparency, speculative rating, school funding, deferred maintenance, tax revenue, education budget, school districts, school funding, bonds, education, finance, Texas Education Code, misconduct, child abuse, educators, investigation, criminal offense
Summary:
The committee meeting addressed critical issues regarding educator misconduct and legislative measures to improve reporting standards. Significant discussions revolved around SB1224, which mandates that superintendents report allegations of sexual or abusive conduct directly to law enforcement rather than relying solely on internal investigations. This bill, presented by Senator Sparks, reflects an ongoing effort to close loopholes in the education system that enable misconduct to persist without proper accountability. Senators emphasized the alarming rise in educator misconduct cases and the need for more stringent reporting practices to protect children in schools.
TX
Texas 2025 - 89th Regular
Water, Agriculture, and Rural Affairs Apr 7th, 2025
Transcript Highlights:
- Then we have a developer coming in and saying, "I don't care.
- There aren't big enough entities to take care of the larger areas.
- I'm the General Manager for the Edwards Aquifer Authority.
- I'm the CEO and General Manager of the Guadalupe Blanco River Authority.
- We're a statewide water policy association focusing on water supply and management.
Keywords:
water management, Senate Bill 1190, groundwater certification, water loss mitigation, public testimony, Senate Bill 1855, infrastructure, water supply
Summary:
The committee meeting was centered around critical discussions on various bills aimed at improving water management and mitigating losses in municipal water systems. Notably, Senate Bill 1190 sparked significant conversation regarding the high water loss rates among large utilities, with stakeholders emphasizing the need for stringent, consistent validation measures and penalties. The chair expressed appreciation for the collaborative efforts to enhance groundwater management through Bill 1855, which aims to clarify the certification process for groundwater availability, addressing concerns on the ambiguities in the previous legislation. Public testimonies were heard, with supportive sentiments towards improving water conservation strategies and accountability measures within water utilities.
TX
Transcript Highlights:
- I'm the general manager of STACK. We are a generation and transmission cooperative that has...
- It's hard to imagine every context in which a government employee or a specific manager...
- Vegetation management and the trimming of trees.
- City support for robust vegetation management by electric utilities is respectful of landowners.
- There is no need for a vegetation management cost recovery factor.
Bills:
HB45, HB755, HB1232, HB1555, HB2460, HB2702, HB2973, HB3120, HB3225, HB3314, HB3356, HB3371, HB3634, HB3638, HB4247, HB4283, HB4290, HB4302, HB4503, HB4511, HB4565, HB4581, HB4627, HB4632, HB4660, HB4668, HB4960, HB5042
Keywords:
housing, affordable housing, rent control, landlord-tenant laws, housing rights, lobbying, public entities, expenditures, government code, transparency, lobbying, public entities, transparency, Texas Ethics Commission, government regulation, lobbying restrictions, public entities, government accountability, transparency, taxpayer money
Summary:
The committee convened to discuss several significant pieces of legislation, primarily focusing on energy policies and public safety regulations. Notable discussions included Representative McLaughlin's HB4341, which mandates energy response maps for critical infrastructure, and received unanimous support for its favorable report. Meanwhile, HB3356 faced substantial opposition due to concerns over its potential to increase consumer costs and the undue penalties it imposes on existing generators. The discussions also touched on Representative Kitzman's HB3120 aimed at improving oversight and regulations for facilities housing unaccompanied minors, reflecting the committee's commitment to child welfare and safety in Texas.
TX
Transcript Highlights:
- Take care.
- That's how they get to be dedicated to the county's care.
- , housing and care that is also very costly to provide.
- Separate them from the nursing homes and the hospitals for care. Thank you.
- I think of them like Buckner does—taking care of the children.
Bills:
SB467, SB325, SB867, SB994, SB1052, SB1237, SB1449, SB1531, SB2063, SB2172, SB2173, SB2520, SB2529, SB2538, SB2541, SJR46, SJR84
Keywords:
county regulation, subdivision, land use, agriculture, water management, county regulation, land subdivision, agricultural use, water management, rural development, state funding, education, local governance, budget allocations, tax implications, subdivision regulation, county authority, land division, agricultural land, water management
Summary:
During this committee meeting, several critical bills were deliberated, reflecting the legislators' commitment to addressing property tax regulations and groundwater issues in Texas. Notably, Senate Bill 325 was introduced to close loopholes created by House Bill 3697, ensuring that subdivisions reliant on private roads must demonstrate groundwater availability, a move praised by representatives from environmental and public welfare organizations. The bill emphasizes the necessity for sustainable development practices to prevent future water shortages. Another significant focus was Senate Bill 2172, which aims to rectify the erroneous interpretation of the tax code regarding homestead exemptions, protecting compliant homeowners from unfair tax burdens. This cleanup bill clarifies reapplication processes for homestead exemptions to prevent confusion among appraisal districts and homeowners alike. Public testimony from various stakeholders echoed widespread support for the bills, highlighting the importance of transparency and fair administration in property-related legislation.
TX
Texas 2025 - 89th 2nd C.S.
Agriculture & Livestock Aug 19th, 2025 at 02:08 pm
House Agriculture & Livestock Committee
Transcript Highlights:
- For example, it might be possible to build a screw worm management solution.
- I don't know if any of y'all care to comment on that, but I can comment on that.
- It's exactly what we need long-term for management.
- Kind of an extension of the hunting season but specific to screw worm management.
- They manage, and they are in charge of all feed manufacturers.
Keywords:
New World Screw Worm, livestock management, sterile fly facility, Texas agriculture, FDA emergency use, animal health
Summary:
The meeting of the Committee on Agriculture and Livestock addressed the ongoing threat of the New World Screw Worm, which poses significant risks to both livestock and wildlife in Texas. Chairman Kitzman emphasized the importance of a coordinated response among state and federal agencies, including the recent $750 million investment for a new sterile fly facility in south Texas, crucial for combating this threat. Several invited witnesses provided insights on current research, management strategies, and the collaboration needed to effectively handle potential infestations.
TX
Transcript Highlights:
- ...managed positions at Baker Hughes Incorporated, where
- for her as she cared for me.
- I'm helping take care of my mom.
- So we have to be very careful about how we do that.
- a rural health care crisis.
Keywords:
juvenile justice, rehabilitation, Officer Justin Barry, nomination, Senator Eckhardt, excessive force, staffing, recidivism, funding, community stakeholders
Summary:
The meeting of the committee predominantly focused on discussions surrounding juvenile justice reform and nomination confirmations. A notable point of contention was the nomination of Officer Justin Barry to the Texas Commission on Law Enforcement, which was met with dissent from Senator Eckhardt due to previous allegations of excessive force against protesters. The committee also engaged in discussions about the state of juvenile facilities and the Department of Juvenile Justice's current capacity and staffing, with various members emphasizing the importance of rehabilitation and reducing recidivism. There's a collective effort observed among committee members to adopt new strategies that encompass better training and improvements in facilities to ensure the proper care of youth within the system.
Towards the end of the meeting, members reflected on past legislative efforts to increase funding and resources aimed at enhancing the juvenile justice system's effectiveness. The committee adjourned with decisions to continue refining their approaches to juvenile rehabilitation and to reconnect with community stakeholders to improve outcomes. Public contribution to these matters was apparent, highlighting a commitment to collaborate with various entities for better juvenile justice practices in Texas.
TX
Texas 2025 - 89th Regular
89th Legislative Session Mar 11th, 2025 at 02:00 pm
Texas House Floor Meeting
Transcript Highlights:
- to engage in and manage the affairs of society.
- Anne serves as the managing shareholder of Underwood Law's
HB 1397 by Harris relating to the transfer and care
- "1159" data-time="6948">HB 1420 by Beau relates to a study on nurse-to-patient ratios for critical care
- patients in health care facilities.
Summary:
The committee meeting featured a thorough examination of several bills, including discussions on SB4 and HB2214. Members expressed varied opinions on the implications of these bills, with particular focus on land management and environmental concerns. The chair facilitated an active dialogue among members, highlighting both support and opposition from various stakeholders. Notably, public testimonies were also heard, contributing to the committee's understanding of community impacts related to the legislation. The meeting reflected a commitment to transparency and thorough consideration of each bill's potential effects.
TX
Transcript Highlights:
- Eric Hall, Charlotte Blakemore, the floor manager, Kevin Kieschnick, I'm going to get Kieschnick.
- My name is Marisa Bruno, and I'm the Water Program Manager at the Hill Country Alliance.
- Take care. Bye-bye.
- We represent thousands of individuals and communities affected by water management issues.
- I think of them like Buckner does, taking care of the children.
Bills:
SB467, SB325, SB867, SB994, SB1052, SB1237, SB1449, SB1531, SB2063, SB2172, SB2173, SB2520, SB2529, SB2538, SB2541, SJR46, SJR84
Keywords:
county regulation, subdivision, land use, agriculture, water management, county regulation, land subdivision, agricultural use, water management, rural development, state funding, education, local governance, budget allocations, tax implications, subdivision regulation, county authority, land division, agricultural land, water management
Summary:
The meeting of the Senate Committee on Local Government covered various pressing bills focused primarily on property tax issues. Notable discussions included the examination of Senate Bill 1052, which addresses appraisal challenges faced by Gulf Coast counties and aims to ensure tax calculations reflect realistic revenue expectations. Witnesses from local governments expressed the necessity of this bill, highlighting the severe financial implications of tax disputes on public services and education. Additionally, the committee reviewed Senate Bill 325, which reinforces the requirement for water availability to be confirmed prior to land development, as previous loopholes allowed developers to bypass this essential regulation. Public testimonies echoed concerns around the implications of unchecked property development and emphasized the need for proper resource allocation.
TX
Texas 2025 - 89th Regular
Water, Agriculture, and Rural Affairs Apr 28th, 2025
Transcript Highlights:
Members, Plum Creek Conservation District manages 28 flood
- We manage 23 dams, and right in the middle of our district is a small construction.
- The goal of this bill is to promote prudent groundwater management by ensuring that all proposed uses
- I am the General Manager of Yancey Water Supply Corporation.
- My name is Roland Ruiz, General Manager for the Edwards Aquifer Authority.
Keywords:
water management, environmental regulations, migrant housing, labor standards, wastewater treatment, utility rates
Summary:
The meeting was convened to discuss several pivotal bills primarily relating to water management, environmental regulations, and labor standards. Amongst key discussions, SB243 aimed to reform migrant housing penalties, transforming the flat fee structure into a more compelling model that could incite improvements in living conditions for migrant workers. Furthermore, the committee deliberated on SB2159 and SB2568, both significant for addressing water resource management in Medina County, with testimonies from local water authority representatives emphasizing the urgent need for updated legislative support amid local growth pressures. Other bills discussed included SB1891 and SB1442, which prompted lively debates regarding utility rate adjustments and environmental compliance procedures for wastewater facilities.
TX
Texas 2025 - 89th Regular
89th Legislative Session Mar 4th, 2025 at 02:00 pm
Texas House Floor Meeting
Transcript Highlights:
- I'm joined by those of us who care about health care: doctors, the chair of public health, and other
- ...who care about what's going on with our health care system
- Nurses are the backbone of our health care system.
- Registered nurses constitute the largest health care profession in the state, and they help to ensure
- ...care throughout our state.
Keywords:
legislation, constitutional amendments, taxation reforms, public testimony, mental health, Ketamine Treatment Grant Program, daylight savings time
Summary:
The committee meeting predominantly focused on a multitude of bills concerning various legislative amendments. Key discussions included the pros and cons of constitutional amendments, such as one by Schofield proposing year-round daylight savings time, and issues around taxation reforms highlighted by various members. The committee engaged in vibrant discussions, inviting public testimonies from both supporters and opponents of several bills, emphasizing the importance of community input in legislative processes. Notably, there were extensive debates on HB720, which pertains to the Ketamine Treatment Grant Program for veterans and first responders, underscoring the significance of mental health legislation. Members expressed their concerns about implementing the program effectively while ensuring adequate funding and oversight.
TX
Transcript Highlights:
I don't care. Um, what did you have?
- But to bring it home, I am the general manager.
- We care deeply about the service we provide to our customers and our communities.
- We care a lot about our customers and the lawsuits.
- We don't have shareholders; the co-op staff, management, and boards...
Keywords:
emergency communication, infrastructure, first responders, grant program, interoperability, Texas Interoperability Council, local governments, electric utility, distribution poles, inspection, public safety, compliance plan, wildfire mitigation, utilities, electric service, liability, risk management, self-insurance, Texas Division of Emergency Management, political advertising
Summary:
During the committee meeting, significant discussions focused on wildfire prevention and emergency communication. Notably, House Bill 13 was presented as a critical measure aimed at improving interoperability among emergency communication systems to respond effectively to disasters. Witnesses, including representatives from Texas 2036 and local emergency responders, testified in support of the bill, emphasizing the increasing wildfire risks faced due to climate change. They argued that this bill will establish a statewide plan to harmonize communication systems and enhance local governments' capacity to respond to emergencies effectively. The discourse highlighted the historical context of Texas wildfires and the necessity of streamlined communication among first responders during critical incidents.
TX
Transcript Highlights:
- an employer's ability to manage their workforce?
- I want to have health care providers that have the...
- I am a medical field care provider.
- That should be for the health care...
- Read the standards of care from the past; they have some research listed there.
Keywords:
biological sex, gender identity, public facilities, civil penalties, local government, alcohol sales, racing events, mixed beverage permit, temporary sale, Texas legislation, healthcare provider, retaliation, civil remedy, whistleblower protection, equal protection, impeachment, public officers, disqualification, procedural reform, removal from office
Summary:
The committee meeting primarily focused on Senate Bill 2043, aiming to provide protections for healthcare professionals against retaliation for reporting unethical practices. Chairman Hughes initiated the discussion, emphasizing the importance of safeguarding medical practitioners' rights. Testimonies from various witnesses highlighted real-life implications of the bill, with some expressing personal experiences of facing significant backlash for whistleblowing on unethical practices within healthcare facilities. Supporters of the bill touted it as a crucial step towards ensuring transparency and accountability in the medical field, particularly concerning the treatment of minors in gender transition procedures.
TX
Texas 2025 - 89th 1st C.S.
Disaster Preparedness & Flooding, Select Jul 23rd, 2025 at 09:07 am
House Disaster Preparedness & Flooding, Select Committee
Transcript Highlights:
- It states that the Emergency Management Director may appoint an Emergency Management Coordinator.
- You also have places where the emergency management director, the judge, appoints an emergency management
- is emergency management.
- How do those emergency managers...
- You can set it to a certain point where I don't care if it comes up 2 feet, I care if it comes up 10
Keywords:
flood management, Senate Bill 8, flood infrastructure fund, emergency response, public safety, regional planning, Texas floods
Summary:
The committee meeting focused on flood management and response strategies following the recent devastating floods in Texas. Notably, discussions centered around the creation of a flood infrastructure fund and Senate Bill 8, which aims to improve regional flood planning processes. Several experts provided insights into the challenges faced during the floods, including communication barriers, emergency response efforts, and the need for better coordination among local and state agencies. Public sentiments were shared regarding the necessity for improved flood prevention measures, conservation plans, and the expansion of existing infrastructure to cope with future climatic challenges.
TX
Transcript Highlights:
- our growth and to manage our population.
- So we want to make sure that we are taking care of our employees so that they can then in turn take care
- Just like the state, we in Irving are managing.
- City manager.
- My city manager...
Keywords:
property tax, taxing units, enrollment growth, inflation rate, notice requirements, nonprofit, ad valorem tax, agriculture, youth support, educational support, Texas legislation, voter-approval, tax rate, taxing units, property tax, local government, property tax, HB17, SB10, taxpayer transparency
Summary:
The committee meeting focused on several significant bills, particularly HB17 and SB10, both of which address property tax regulations in Texas. HB17 aims to enhance transparency and accountability in taxpayer notifications regarding property tax rate changes, requiring taxing entities to provide detailed information in notices. The bill received mixed reactions, with some supporting its intention to empower taxpayers while others criticized it as an unfunded mandate. Meanwhile, SB10 proposes to lower the voter approval tax rate for larger municipalities from 3.5% to 2.5%, sparking debates about its potential impact on public safety funding and local governments' financial flexibility. The discussions delved into the challenges posed by budget constraints and the need for efficient local governance in the face of rising costs and public safety demands. Overall, the meeting was well-attended, featuring robust discussions and a variety of perspectives around key legislative initiatives affecting Texas residents.
TX
Transcript Highlights:
- data-time="54"> The Hospital District was established in May of 2013 to oversee and support health care
- To achieve enforcement and management, we need to cut these
- "112" data-time="666"> It's critical for our local governments and law enforcement to know who is caring
- So our Office of Emergency Management is actually...
- in community association management for 15 years.
Bills:
SB2784, HB23, HB247, HB1533, HB2011, HB2013, HB2273, HB2421, HB2464, HB3120, HB3424, HB3575, HB3788, HB4370, HB4809, HB5057, HB5084, HB5534, HB5668, HJR34
Keywords:
Somervell County, hospital district, board of directors, elections, local governance, staggered terms, third-party review, property development, local government, permits, construction inspection, regulatory authority, land development, liability, occupancy certificate, border security, tax exemption, ad valorem, real property, infrastructure
Summary:
The meeting of the committee focused on a range of bills covering various legislative matters. Notably, bills concerning property rights, environmental sustainability, and public safety were debated prominently. HB2011 was presented and discussed in detail, with supporters highlighting its importance for ensuring property owners can repurchase their land if it has been acquired through eminent domain without due payments of property taxes. Furthermore, Senator Cook emphasized the need for accountability in the process while several senators expressed concerns regarding potential unintended consequences of new laws affecting local jurisdictions and public safety standards. Public testimony was also received from stakeholders both in support and against various bills, reflecting a diverse range of views on the proposed legislation. In addition to HB2011, several other bills, including HB4809 and HB2421, moved forward with recommendations for passage and were set for future calendars.
TX
Transcript Highlights:
- to remain in the care, custody, and control of a parent.
- I managed to get them all over here. No, no, no, apologies.
- She was also getting all of the care provider benefits.
- system for every one child in foster care.
- and those involved in foster care, we have better outcomes for kids involved in kinship care.
Keywords:
judicial bond, guardianship, probate law, county judge, statutory county court, attorney general, criminal prosecution, public order, law enforcement, jurisdiction, attorney ad litem, parent-child relationship, compensation, legal representation, government entity, probate, court proceedings, record delivery, wills, legal documentation
Summary:
The meeting involved discussions primarily focused on family law and child protection cases, featuring several bills aimed at clarifying legal standards and fee schedules. Notably, Senator Byrd introduced SB2052, which reinforces the parental rights in child custody matters, establishing a presumption that parents act in the best interest of their children. This bill drew support and testimonies from various stakeholders, highlighting the need for clarity in legal proceedings regarding child custody. Additionally, Senator Zaffirini's SB1838 addressed the compensation of attorneys in child protection cases, emphasizing the importance of clear fee schedules to ensure fair compensation. Testimonies from legal experts underscored the existing confusion around attorney fees and the need for standardized procedures. Overall, the committee acknowledged the importance of these bills in protecting children's rights and ensuring fair legal representation for families.
TX
Transcript Highlights:
- Provide copies of the plan to local emergency management officials, and in the case of...
- It's five phases of emergency management.
- Division of Emergency Management.
- shall be required to undergo emergency management training.
- I don't care what method we use; we just have to get people's attention.
Keywords:
dams, reservoirs, erosion control, flood control, Texas Commission on Environmental Quality, permit exemption, environmental regulation, permit exemption, erosion control, floodwater management, sediment control, local government, flooding, public safety, outdoor warning sirens, disaster preparedness, emergency response, flood warning, outdoor sirens, disaster preparedness
Summary:
The meeting of the legislative committee prominently featured discussions surrounding several critical bills, including SB1, which addresses natural disasters and emergency preparedness in Texas. Senator Perry presented detailed amendments focusing on enhancing the state's response capabilities to flooding, which included the establishment of better training protocols for first responders and the development of a statewide flood monitoring system. Public testimony was actively solicited, with multiple witnesses providing input regarding the implications of SB1, highlighting the need for comprehensive disaster management strategies following recent floods that impacted the community severely. Additionally, considerable dialogue took place around SB6, relating to abortion-related civil liabilities, where senators debated the bill's implications on women's health and wellness in Texas, leading to contentious voting results and reflections on the bill's social impact.
TX
Texas 2025 - 89th Regular
Pensions, Investments & Financial Services Apr 7th, 2025 at 10:00 am
House Pensions, Investments & Financial Services Committee
Transcript Highlights:
- this is the bill by Representative Lujan, which relates to the administration of a retirement health care
- This section required digital asset managers to ensure that their...
- ...for these types of services and asset managers, providing
- care cemeteries.
- Perpetual Care Cemetery information is confidential.
Keywords:
money services, regulation, financial services, money transmission, currency exchange, financial compliance, electronic payments, motor vehicles, convenience fee, retail installment contract, fee restrictions, eviction, credit report, tenant rights, property law, housing stability, digital assets, consumer protection, regulatory framework, public retirement systems
Summary:
The meeting of the Pensions, Investments and Financial Services Committee involved detailed discussions surrounding several key bills aimed at enhancing regulatory frameworks and consumer protections. Notably, House Bill 4233, presented by Chairman Capriglione, seeks to modernize regulations for digital asset service providers by addressing earlier ambiguities in reporting requirements while enhancing accountability for the businesses involved. The testimonies from industry stakeholders, including representatives from the Texas Blockchain Council, emphasized the need for clarity and streamlined obligations that align with consumer needs. The bill passed favorably without challenges, reflecting strong support from committee members.
Moreover, bills such as House Bill 3014 and House Bill 3474 were discussed, with both successfully moving forward to the full House. HB3014 focuses on fraudulent use of gift cards, while HB3474 deals with public retirement systems' investment reporting practices. The meeting noted several supportive public testimonies and demonstrated the committee's commitment to refining legislation that impacts Texas' financial landscape. Overall, the meeting was productive, indicating a collaborative effort toward regulatory updates in important sectors.
TX
Transcript Highlights:
- We don't care.
- We know how to care for trans people. It is giving them life-saving medical care.
- Please, I want you to do what Jesus said to do and to care for those of us who need care the most.
- care programs.
- They don't care less.
Keywords:
sex designation, privacy rights, public facilities, civil penalties, gender-specific spaces, Texas Women's Privacy Act, law enforcement, employee misconduct, department file, personnel records, confidentiality, SB7, SB14, transgender rights, women's safety, public testimony, LGBTQ+ issues, law enforcement transparency
Summary:
The meeting focused on two primary bills, SB7 and SB14, which elicited passionate testimony from various stakeholders. Many speakers opposed SB7, arguing it disproportionally impacts transgender individuals under the guise of protecting women's spaces. Testimonies highlighted concerns about safety, privacy, and the potential for increased harassment against vulnerable populations, such as transgender youth. Supporters of the bill asserted it was a necessary measure for women's safety, yet critics emphasized that it would create further harm rather than protection. SB14 also saw substantial discussion regarding its implications for law enforcement record transparency, with some stakeholders supporting the need for confidentiality while others warned of accountability risks.
TX
Texas 2025 - 89th Regular
Homeland Security, Public Safety & Veterans' Affairs Apr 9th, 2025 at 10:30 am
House Homeland Security, Public Safety & Veterans' Affairs Committee
Transcript Highlights:
- But we've got a lot of hearts there and Jesus still cares
- But with a digital driver's license, you can manage what information is given out.
- This includes programs related to identity management and digital identity credentials.
- I don't care, as long as I do that. Thank you.
- And we'll get you taken care of.
Bills:
HB2034, HB2436, HB3010, HB3033, HB3138, HB3177, HB3426, HB3686, HB3858, HB4176, HB4257, HB4264, HB4804, HCR98
Keywords:
groundwater, foreign ownership, national security, water permits, environmental health, deadly conduct, firearm, recklessness, peace officer, prosecution, Penal Code, Texas laws, disaster recovery, infrastructure, rural communities, grants, state funding, emergency management, firearms regulation, local government
Summary:
The meeting of the Committee covered various bills with a notable focus on HB3426, which aims to modernize how Texans access and present their driver's license by introducing a digital option. Testimonies from proponents highlighted the convenience and necessity of making identification more accessible in a digital age, while security and privacy concerns around the potential for data mishandling were also addressed. Additional discussions included HB3033, which proposes a donation mechanism for non-profits supporting Department of Public Safety employees, reinforcing community support for those in service.