19 | | - | amended by adding Sections 531.02112, 531.021182, 531.02131, |
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20 | | - | 531.02142, 531.024162, 531.024163, 531.0319, and 531.0511 to read |
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21 | | - | as follows: |
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22 | | - | Sec. 531.02112. POLICIES FOR IMPLEMENTING CHANGES TO |
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23 | | - | PAYMENT RATES UNDER MEDICAID. (a) The commission shall adopt |
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24 | | - | policies related to the determination of fees, charges, and rates |
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25 | | - | for payments under Medicaid to ensure, to the greatest extent |
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26 | | - | possible, that changes to a fee schedule are implemented in a way |
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27 | | - | that minimizes administrative complexity, financial uncertainty, |
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28 | | - | and retroactive adjustments for providers. |
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29 | | - | (b) In adopting policies under Subsection (a), the |
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30 | | - | commission shall: |
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31 | | - | (1) develop a process for individuals and entities |
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32 | | - | that deliver services under the Medicaid managed care program to |
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33 | | - | provide oral or written input on the proposed policies; and |
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34 | | - | (2) ensure that managed care organizations and the |
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35 | | - | entity serving as the state's Medicaid claims administrator under |
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36 | | - | the Medicaid fee-for-service delivery model are provided a period |
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37 | | - | of not less than 45 days before the effective date of a final fee |
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38 | | - | schedule change to make any necessary administrative or systems |
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39 | | - | adjustments to implement the change. |
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40 | | - | (c) This section does not apply to changes to the fees, |
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41 | | - | charges, or rates for payments made to a nursing facility or to |
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42 | | - | capitation rates paid to a Medicaid managed care organization. |
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| 16 | + | amended by adding Sections 531.021182, 531.02131, 531.02142, |
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| 17 | + | 531.024162, and 531.0511 to read as follows: |
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43 | 18 | | Sec. 531.021182. USE OF NATIONAL PROVIDER IDENTIFIER |
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44 | 19 | | NUMBER. (a) In this section, "national provider identifier |
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45 | 20 | | number" means the national provider identifier number required |
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46 | 21 | | under Section 1128J(e), Social Security Act (42 U.S.C. Section |
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47 | 22 | | 1320a-7k(e)). |
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48 | 23 | | (b) The commission shall transition from using a |
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49 | 24 | | state-issued provider identifier number to using only a national |
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50 | 25 | | provider identifier number in accordance with this section. |
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51 | 26 | | (c) The commission shall implement a Medicaid provider |
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52 | 27 | | management and enrollment system and, following that |
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53 | 28 | | implementation, use only a national provider identifier number to |
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54 | 29 | | enroll a provider in Medicaid. |
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55 | 30 | | (d) The commission shall implement a modernized claims |
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56 | 31 | | processing system and, following that implementation, use only a |
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57 | 32 | | national provider identifier number to process claims for and |
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58 | 33 | | authorize Medicaid services. |
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59 | 34 | | Sec. 531.02131. GRIEVANCES RELATED TO MEDICAID. (a) The |
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60 | 35 | | commission shall adopt a definition of "grievance" related to |
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61 | 36 | | Medicaid and ensure the definition is consistent among divisions |
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62 | 37 | | within the commission to ensure all grievances are managed |
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63 | 38 | | consistently. |
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64 | 39 | | (b) The commission shall standardize Medicaid grievance |
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65 | 40 | | data reporting and tracking among divisions within the commission. |
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66 | 41 | | (c) The commission shall implement a no-wrong-door system |
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67 | 42 | | for Medicaid grievances reported to the commission. |
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68 | 43 | | (d) The commission shall establish a procedure for |
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69 | 44 | | expedited resolution of a grievance related to Medicaid that allows |
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70 | 45 | | the commission to: |
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71 | 46 | | (1) identify a grievance related to a Medicaid access |
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72 | 47 | | to care issue that is urgent and requires an expedited resolution; |
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73 | 48 | | and |
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74 | 49 | | (2) resolve the grievance within a specified period. |
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75 | 50 | | (e) The commission shall verify grievance data reported by a |
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76 | 51 | | Medicaid managed care organization. |
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77 | 52 | | (f) The commission shall: |
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78 | 53 | | (1) aggregate Medicaid recipient and provider |
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79 | 54 | | grievance data to provide a comprehensive data set of grievances; |
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80 | 55 | | and |
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81 | 56 | | (2) make the aggregated data available to the |
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82 | 57 | | legislature and the public in a manner that does not allow for the |
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83 | 58 | | identification of a particular recipient or provider. |
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84 | 59 | | Sec. 531.02142. PUBLIC ACCESS TO CERTAIN MEDICAID DATA. |
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85 | 60 | | (a) To the extent permitted by federal law, the commission in |
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86 | 61 | | consultation and collaboration with the appropriate advisory |
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87 | 62 | | committees related to Medicaid shall make available to the public |
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88 | 63 | | on the commission's Internet website in an easy-to-read format data |
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89 | 64 | | relating to the quality of health care received by Medicaid |
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90 | 65 | | recipients and the health outcomes of those recipients. Data made |
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91 | 66 | | available to the public under this section must be made available in |
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92 | 67 | | a manner that does not identify or allow for the identification of |
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93 | 68 | | individual recipients. |
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94 | 69 | | (b) In performing its duties under this section, the |
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95 | 70 | | commission may collaborate with an institution of higher education |
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96 | 71 | | or another state agency with experience in analyzing and producing |
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97 | 72 | | public use data. |
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98 | | - | Sec. 531.024162. NOTICE REQUIREMENTS REGARDING MEDICAID |
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99 | | - | COVERAGE OR PRIOR AUTHORIZATION DENIAL AND INCOMPLETE REQUESTS. |
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100 | | - | (a) The commission shall ensure that notice sent by the commission |
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101 | | - | or a Medicaid managed care organization to a Medicaid recipient or |
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102 | | - | provider regarding the denial of coverage or prior authorization |
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103 | | - | for a service includes: |
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104 | | - | (1) information required by federal and state law and |
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105 | | - | applicable regulations; |
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106 | | - | (2) for the recipient, a clear and easy-to-understand |
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107 | | - | explanation of the reason for the denial; and |
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108 | | - | (3) for the provider, a thorough and detailed clinical |
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109 | | - | explanation of the reason for the denial, including, as applicable, |
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110 | | - | information required under Subsection (b). |
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111 | | - | (b) The commission or a Medicaid managed care organization |
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112 | | - | that receives from a provider a coverage or prior authorization |
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113 | | - | request that contains insufficient or inadequate documentation to |
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114 | | - | approve the request shall issue a notice to the provider and the |
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115 | | - | Medicaid recipient on whose behalf the request was submitted. The |
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116 | | - | notice issued under this subsection must: |
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117 | | - | (1) include a section specifically for the provider |
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118 | | - | that contains: |
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119 | | - | (A) a clear and specific list and description of |
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120 | | - | the documentation necessary for the commission or organization to |
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121 | | - | make a final determination on the request; |
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122 | | - | (B) the applicable timeline, based on the |
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123 | | - | requested service, for the provider to submit the documentation and |
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124 | | - | a description of the reconsideration process described by Section |
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125 | | - | 533.00284, if applicable; and |
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126 | | - | (C) information on the manner through which a |
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127 | | - | provider may contact a Medicaid managed care organization or other |
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128 | | - | entity as required by Section 531.024163; and |
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129 | | - | (2) be sent to the provider: |
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130 | | - | (A) using the provider's preferred method of |
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131 | | - | contact most recently provided to the commission or the Medicaid |
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132 | | - | managed care organization and using any alternative and known |
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133 | | - | methods of contact; and |
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134 | | - | (B) as applicable, through an electronic |
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135 | | - | notification on an Internet portal. |
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136 | | - | Sec. 531.024163. ACCESSIBILITY OF INFORMATION REGARDING |
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137 | | - | MEDICAID PRIOR AUTHORIZATION REQUIREMENTS. (a) The executive |
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138 | | - | commissioner by rule shall require each Medicaid managed care |
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139 | | - | organization or other entity responsible for authorizing coverage |
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140 | | - | for health care services under Medicaid to ensure that the |
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141 | | - | organization or entity maintains on the organization's or entity's |
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142 | | - | Internet website in an easily searchable and accessible format: |
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143 | | - | (1) the applicable timelines for prior authorization |
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144 | | - | requirements, including: |
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145 | | - | (A) the time within which the organization or |
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146 | | - | entity must make a determination on a prior authorization request; |
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147 | | - | (B) a description of the notice the organization |
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148 | | - | or entity provides to a provider and Medicaid recipient on whose |
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149 | | - | behalf the request was submitted regarding the documentation |
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150 | | - | required to complete a determination on a prior authorization |
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151 | | - | request; and |
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152 | | - | (C) the deadline by which the organization or |
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153 | | - | entity is required to submit the notice described by Paragraph (B); |
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154 | | - | and |
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155 | | - | (2) an accurate and up-to-date catalogue of coverage |
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156 | | - | criteria and prior authorization requirements, including: |
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157 | | - | (A) for a prior authorization requirement first |
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158 | | - | imposed on or after September 1, 2019, the effective date of the |
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159 | | - | requirement; |
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160 | | - | (B) a list or description of any necessary or |
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161 | | - | supporting documentation necessary to obtain prior authorization |
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162 | | - | for a specified service; and |
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163 | | - | (C) the date and results of each review of the |
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164 | | - | prior authorization requirement conducted under Section 533.00283, |
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165 | | - | if applicable. |
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166 | | - | (b) The executive commissioner by rule shall require each |
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167 | | - | Medicaid managed care organization or other entity responsible for |
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168 | | - | authorizing coverage for health care services under Medicaid to: |
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169 | | - | (1) adopt and maintain a process for a provider or |
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170 | | - | Medicaid recipient to contact the organization or entity to clarify |
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171 | | - | prior authorization requirements or assist the provider or |
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172 | | - | recipient in submitting a prior authorization request; and |
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173 | | - | (2) ensure that the process described by Subdivision |
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174 | | - | (1) is not arduous or overly burdensome to a provider or recipient. |
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175 | | - | Sec. 531.0319. MEDICAID MEDICAL BENEFITS POLICY MANUAL. |
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176 | | - | (a) To the greatest extent possible, the commission shall |
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177 | | - | consolidate policy manuals, handbooks, and other informational |
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178 | | - | documents into one Medicaid medical benefits policy manual to |
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179 | | - | clarify and provide guidance on the policies under the Medicaid |
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180 | | - | managed care delivery model. |
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181 | | - | (b) The commission shall periodically update the Medicaid |
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182 | | - | medical benefits policy manual described by this section to reflect |
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183 | | - | policies adopted or amended by the commission. |
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| 73 | + | Sec. 531.024162. NOTICE REQUIREMENTS REGARDING DENIAL OF |
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| 74 | + | COVERAGE OR PRIOR AUTHORIZATION. (a) The commission shall ensure |
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| 75 | + | that notice sent by the commission or a Medicaid managed care |
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| 76 | + | organization to a Medicaid recipient or provider regarding the |
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| 77 | + | denial of coverage or prior authorization for a service includes: |
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| 78 | + | (1) information required by federal law; |
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| 79 | + | (2) a clear and easy-to-understand explanation of the |
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| 80 | + | reason for the denial for the recipient; and |
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| 81 | + | (3) a clinical explanation of the reason for the |
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| 82 | + | denial for the provider. |
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| 83 | + | (b) To ensure cost-effectiveness, the commission may |
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| 84 | + | implement the notice requirements described by Subsection (a) at |
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| 85 | + | the same time as other required or scheduled notice changes. |
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198 | | - | by adding Subsections (f), (g), and (h) to read as follows: |
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| 100 | + | by amending Subsection (c) and adding Subsections (c-1), (c-2), |
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| 101 | + | (f), (g), and (h) to read as follows: |
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| 102 | + | (c) The commission may require that care management |
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| 103 | + | services made available as provided by Subsection (b)(7): |
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| 104 | + | (1) incorporate best practices, as determined by the |
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| 105 | + | commission; |
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| 106 | + | (2) integrate with a nurse advice line to ensure |
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| 107 | + | appropriate redirection rates; |
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| 108 | + | (3) use an identification and stratification |
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| 109 | + | methodology that identifies recipients who have the greatest need |
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| 110 | + | for services; |
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| 111 | + | (4) provide a care needs assessment for a recipient |
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| 112 | + | [that is comprehensive, holistic, consumer-directed, |
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| 113 | + | evidence-based, and takes into consideration social and medical |
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| 114 | + | issues, for purposes of prioritizing the recipient's needs that |
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| 115 | + | threaten independent living]; |
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| 116 | + | (5) are delivered through multidisciplinary care |
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| 117 | + | teams located in different geographic areas of this state that use |
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| 118 | + | in-person contact with recipients and their caregivers; |
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| 119 | + | (6) identify immediate interventions for transition |
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| 120 | + | of care; |
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| 121 | + | (7) include monitoring and reporting outcomes that, at |
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| 122 | + | a minimum, include: |
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| 123 | + | (A) recipient quality of life; |
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| 124 | + | (B) recipient satisfaction; and |
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| 125 | + | (C) other financial and clinical metrics |
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| 126 | + | determined appropriate by the commission; and |
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| 127 | + | (8) use innovations in the provision of services. |
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| 128 | + | (c-1) To improve the care needs assessment tool used for |
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| 129 | + | purposes of a care needs assessment provided as a component of care |
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| 130 | + | management services and to improve the initial assessment and |
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| 131 | + | reassessment processes, the commission in consultation and |
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| 132 | + | collaboration with the STAR Kids Managed Care Advisory Committee |
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| 133 | + | shall consider changes that will: |
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| 134 | + | (1) reduce the amount of time needed to complete the |
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| 135 | + | care needs assessment initially and at reassessment; and |
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| 136 | + | (2) improve training and consistency in the completion |
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| 137 | + | of the care needs assessment using the tool and in the initial |
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| 138 | + | assessment and reassessment processes across different Medicaid |
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| 139 | + | managed care organizations and different service coordinators |
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| 140 | + | within the same Medicaid managed care organization. |
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| 141 | + | (c-2) To the extent feasible and allowed by federal law, the |
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| 142 | + | commission shall streamline the STAR Kids managed care program |
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| 143 | + | annual care needs reassessment process for a child who has not had a |
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| 144 | + | significant change in function that may affect medical necessity. |
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215 | | - | amended by adding Sections 533.00282, 533.00283, 533.00284, and |
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216 | | - | 533.0031 to read as follows: |
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217 | | - | Sec. 533.00282. UTILIZATION REVIEW PROCEDURES. Section |
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218 | | - | 4201.304, Insurance Code, does not apply to a Medicaid managed care |
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219 | | - | organization or a utilization review agent who conducts utilization |
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220 | | - | reviews for a Medicaid managed care organization. |
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221 | | - | Sec. 533.00283. ANNUAL REVIEW OF PRIOR AUTHORIZATION |
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222 | | - | REQUIREMENTS. (a) Each Medicaid managed care organization shall |
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223 | | - | develop and implement a process to conduct an annual review of the |
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224 | | - | organization's prior authorization requirements, other than a |
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225 | | - | prior authorization requirement prescribed by or implemented under |
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226 | | - | Section 531.073 for the vendor drug program. In conducting a |
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227 | | - | review, the organization must: |
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228 | | - | (1) solicit, receive, and consider input from |
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229 | | - | providers in the organization's provider network; and |
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230 | | - | (2) ensure that each prior authorization requirement |
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231 | | - | is based on accurate, up-to-date, evidence-based, and |
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232 | | - | peer-reviewed clinical criteria that distinguish, as appropriate, |
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233 | | - | between categories, including age, of recipients for whom prior |
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234 | | - | authorization requests are submitted. |
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235 | | - | (b) A Medicaid managed care organization may not impose a |
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236 | | - | prior authorization requirement, other than a prior authorization |
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237 | | - | requirement prescribed by or implemented under Section 531.073 for |
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238 | | - | the vendor drug program, unless the organization has reviewed the |
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239 | | - | requirement during the most recent annual review required under |
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240 | | - | this section. |
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241 | | - | Sec. 533.00284. RECONSIDERATION FOLLOWING ADVERSE |
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242 | | - | DETERMINATIONS ON CERTAIN PRIOR AUTHORIZATION REQUESTS. (a) In |
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243 | | - | addition to the requirements of Section 533.005, a contract between |
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244 | | - | a Medicaid managed care organization and the commission must |
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245 | | - | include a requirement that the organization establish a process for |
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246 | | - | reconsidering an adverse determination on a prior authorization |
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247 | | - | request that resulted solely from the submission of insufficient or |
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248 | | - | inadequate documentation. |
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249 | | - | (b) The process for reconsidering an adverse determination |
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250 | | - | on a prior authorization request under this section must: |
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251 | | - | (1) allow a provider to, not later than the seventh |
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252 | | - | business day following the date of the determination, submit any |
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253 | | - | documentation that was identified as insufficient or inadequate in |
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254 | | - | the notice provided under Section 531.024162; |
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255 | | - | (2) allow the provider requesting the prior |
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256 | | - | authorization to discuss the request with another provider who |
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257 | | - | practices in the same or a similar specialty, but not necessarily |
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258 | | - | the same subspecialty, and has experience in treating the same |
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259 | | - | category of population as the recipient on whose behalf the request |
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260 | | - | is submitted; |
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261 | | - | (3) require the Medicaid managed care organization to, |
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262 | | - | not later than the first business day following the date the |
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263 | | - | provider submits sufficient and adequate documentation under |
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264 | | - | Subdivision (1), amend the determination on the prior authorization |
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265 | | - | request, as necessary, considering the additional documentation; |
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266 | | - | and |
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267 | | - | (4) comply with 42 C.F.R. Section 438.210. |
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268 | | - | (c) An adverse determination on a prior authorization |
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269 | | - | request is considered a denial of services in an evaluation of the |
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270 | | - | Medicaid managed care organization only if the determination is not |
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271 | | - | amended under Subsection (b)(3). |
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272 | | - | (d) The process for reconsidering an adverse determination |
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273 | | - | on a prior authorization request under this section does not |
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274 | | - | affect: |
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275 | | - | (1) any related timelines, including the timeline for |
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276 | | - | an internal appeal or a Medicaid fair hearing; or |
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277 | | - | (2) any rights of a recipient to appeal a |
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278 | | - | determination on a prior authorization request. |
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| 162 | + | amended by adding Sections 533.00254 and 533.0031 to read as |
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| 163 | + | follows: |
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| 164 | + | Sec. 533.00254. STAR KIDS MANAGED CARE ADVISORY COMMITTEE. |
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| 165 | + | (a) The STAR Kids Managed Care Advisory Committee established by |
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| 166 | + | the executive commissioner under Section 531.012 shall: |
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| 167 | + | (1) advise the commission on the operation of the STAR |
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| 168 | + | Kids managed care program under Section 533.00253; and |
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| 169 | + | (2) make recommendations for improvements to that |
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| 170 | + | program. |
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| 171 | + | (b) On December 31, 2023: |
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| 172 | + | (1) the advisory committee is abolished; and |
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| 173 | + | (2) this section expires. |
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295 | 191 | | SECTION 7. (a) Using available resources, the Health and |
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296 | 192 | | Human Services Commission shall report available data on the 30-day |
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297 | 193 | | limitation on reimbursement for inpatient hospital care provided to |
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298 | 194 | | Medicaid recipients enrolled in the STAR+PLUS Medicaid managed care |
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299 | 195 | | program under 1 T.A.C. Section 354.1072(a)(1) and other applicable |
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300 | 196 | | law. To the extent data is available on the subject, the commission |
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301 | 197 | | shall also report on: |
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302 | 198 | | (1) the number of Medicaid recipients affected by the |
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303 | 199 | | limitation and their clinical outcomes; and |
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304 | 200 | | (2) the impact of the limitation on reducing |
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305 | 201 | | unnecessary Medicaid inpatient hospital days and any cost savings |
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306 | 202 | | achieved by the limitation under Medicaid. |
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307 | 203 | | (b) Not later than December 1, 2020, the Health and Human |
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308 | 204 | | Services Commission shall submit the report containing the data |
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309 | 205 | | described by Subsection (a) of this section to the governor, the |
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310 | 206 | | legislature, and the Legislative Budget Board. The report required |
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311 | 207 | | under this subsection may be combined with any other report |
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312 | 208 | | required by this Act or other law. |
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325 | | - | SECTION 10. As soon as practicable after the effective date |
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326 | | - | of this Act, the executive commissioner of the Health and Human |
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327 | | - | Services Commission shall adopt rules necessary to implement the |
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328 | | - | changes in law made by this Act. |
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329 | | - | SECTION 11. (a) Section 533.00284, Government Code, as |
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330 | | - | added by this Act, applies only to a contract between the Health and |
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331 | | - | Human Services Commission and a Medicaid managed care organization |
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332 | | - | under Chapter 533, Government Code, that is entered into or renewed |
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333 | | - | on or after the effective date of this Act. |
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334 | | - | (b) The Health and Human Services Commission shall seek to |
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335 | | - | amend contracts entered into with Medicaid managed care |
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336 | | - | organizations under Chapter 533, Government Code, before the |
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337 | | - | effective date of this Act to include the provisions required by |
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338 | | - | Section 533.00284, Government Code, as added by this Act. |
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339 | | - | SECTION 12. The Health and Human Services Commission shall |
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| 217 | + | SECTION 9. Not later than March 1, 2020, the Health and |
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| 218 | + | Human Services Commission shall: |
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| 219 | + | (1) develop a plan to improve the care needs |
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| 220 | + | assessment tool and the initial assessment and reassessment |
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| 221 | + | processes as required by Sections 533.00253(c-1) and (c-2), |
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| 222 | + | Government Code, as added by this Act; and |
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| 223 | + | (2) post the plan on the commission's Internet |
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| 224 | + | website. |
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| 225 | + | SECTION 10. The Health and Human Services Commission shall |
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