Recognizing the City of San Antonio Telecommunications Unit for contributing to the safety and well-being of area residents.
The resolution highlights the unit's dedication, especially during challenging times such as Winter Storm Uri, when call volumes tripled, and throughout the COVID-19 pandemic. Their commitment has ensured that the public has access to emergency services, maintaining operations even under extreme conditions, which demonstrates the essential role telecommunications play in public safety.
Senate Resolution No. 338 recognizes the exemplary contributions of the City of San Antonio Telecommunications Unit, which plays a vital role in ensuring the safety and well-being of the community. This unit, the second-largest division of the San Antonio Police Department, has over 300 authorized staff members who facilitate communication between civilians and police services. Their ability to handle a high volume of calls is crucial, as they routinely manage nearly one million calls and numerous text messages to 911 each year.
The resolution does not seem to feature significant points of contention, as it is primarily a commendation rather than a legislative bill intended for debate or policy change. The unanimous appreciation reflects a collective recognition of the unit's hard work and commitment, designed to bolster community trust in local emergency services. It serves as a formal acknowledgment of the specific efforts made by the Telecommunications Unit to serve San Antonio residents.