Texas Senate Bill SB2484

Texas 2025 - 89th Regular

• Filed: 3/13/25

Caption

Relating to availability of claims contact information for personal and commercial property and casualty insurers.

Impact

If enacted, SB2484 would have a significant impact on state insurance regulations by mandating that all insurers operating in Texas ensure their claims contact information is easily accessible to policyholders. This change is expected to empower consumers by providing them with necessary tools to navigate the often complex insurance claims process. Furthermore, by centralizing this information on a departmental website, the legislation promotes transparency and accountability within the insurance sector.

Summary

Senate Bill 2484 aims to enhance the accessibility of claims contact information for personal and commercial property and casualty insurers in Texas. This legislation requires insurers to provide clear and accessible information on how policyholders can file claims. Specifically, it mandates that the Texas Department of Insurance maintain a website that includes contact details, such as telephone numbers or links for filing claims. This provision aims to streamline the claims process, making it more user-friendly for consumers seeking assistance during often stressful times following property damage or losses.

Contention

While supporters of SB2484 view it as a necessary step towards improving consumer access and efficiency in the claims process, there are potential points of contention regarding its implementation. Insurers may express concerns about the cost and logistics of maintaining accurate and up-to-date information as prescribed by the bill. There might also be debates over the adequacy of the proposed measures to ensure comprehensive coverage, particularly for vulnerable populations who may not have easy internet access or require additional assistance in navigating the claims process.

Texas Constitutional Statutes Affected

Insurance Code

• Chapter 32. Administrative Powers And Duties
  • Section: New Section