Quashing Unwanted and Interruptive Electronic Telecommunications Act or the QUIET ActThis bill establishes a disclosure requirement for robocalls that use artificial intelligence (AI) to emulate a human being and increases forfeiture and fine amounts for certain violations of the Telephone Consumer Protection Act (TCPA). (The TCPA prohibits certain telemarketing calls made without the recipient’s consent and using specified automated technologies.)Specifically, any robocall that uses AI to emulate a human being must include a disclosure at the beginning of the message indicating that AI is being used. Under the bill, robocalls are defined as calls made or text messages sent (1) using automatic dialing technology, or (2) using an artificially generated message or an artificial or prerecorded voice. Calls or texts that are made or sent using equipment that requires substantial human intervention are excluded. Further, the bill doubles the maximum forfeiture penalty and criminal fine that may be imposed for certain violations of the TCPA involving the use of AI to impersonate an individual or entity with the intent to defraud, cause harm, or wrongfully obtain anything of value. This provision applies to violations that occur after the bill’s enactment.
The legislation seeks to address growing concerns over the misuse of AI technology in telecommunications, particularly related to robocalls that employ impersonation tactics for malicious purposes such as fraud. By requiring clear disclosures, the bill intends to foster an environment where consumers can be more informed about the nature of the calls they receive, thereby potentially reducing the incidence of fraud and misunderstanding. Furthermore, the bill outlines enhanced penalties for any violations involving AI impersonation, effectively doubling the fines that can be imposed for such deceptive practices.
House Bill 1027, also known as the QUIET Act (Quashing Unwanted and Interruptive Electronic Telecommunications Act), aims to amend the Communications Act of 1934 by introducing specific requirements for disclosures regarding robocalls that utilize artificial intelligence (AI). The bill mandates that any person making a robocall using AI to simulate a human voice or send text messages must inform the recipient at the beginning of the call or text. This is designed to enhance transparency and protect consumers from deceptive practices associated with AI-generated communications.
One of the notable points of contention surrounding HB 1027 resides in the balance between technological advancement and consumer protection. Advocates for the bill argue that as AI technology continues to evolve, so too must the regulatory frameworks governing its use to prevent exploitation and abuse. Critics, however, may voice concerns regarding the implications for legitimate marketing practices and the potential burden on telecommunication providers to comply with the new disclosure requirements. This tension reflects a broader dialogue regarding regulation in the face of rapid technological change.
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