14 | | - | Section 1. Section 36a-846 of the general statutes is repealed and the |
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15 | | - | following is substituted in lieu thereof (Effective July 1, 2021): |
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16 | | - | As used in this section and sections 36a-847 to 36a-854, as amended |
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17 | | - | by this act, and sections 3 and 4 of this act: |
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18 | | - | (1) "Advertise" or "advertising" has the same meaning as provided in |
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19 | | - | section 36a-485; |
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20 | | - | (2) "Branch office" means a location other than the main office at |
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21 | | - | which a licensee or any person on behalf of a licensee acts as a student |
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22 | | - | loan servicer; |
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23 | | - | (3) "Consumer report" has the same meaning as provided in Section |
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24 | | - | 603(d) of the Fair Credit Reporting Act, 15 USC, 1681a, as amended from |
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25 | | - | time to time; |
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26 | | - | [(3)] (4) "Control person" has the same meaning as provided in section |
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27 | | - | 36a-485; |
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28 | | - | (5) "Cosigner" has the same meaning as provided in 15 USC 1650(a), Senate Bill No. 716 |
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| 26 | + | Section 1. Section 36a-846 of the general statutes is repealed and the 1 |
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| 27 | + | following is substituted in lieu thereof (Effective October 1, 2021): 2 |
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| 28 | + | As used in this section and sections 36a-847 to 36a-854, inclusive, and 3 |
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| 29 | + | sections 3 and 4 of this act: 4 |
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| 30 | + | (1) "Advertise" or "advertising" has the same meaning as provided in 5 |
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| 31 | + | section 36a-485; 6 |
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| 32 | + | (2) "Branch office" means a location other than the main office at 7 |
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| 33 | + | which a licensee or any person on behalf of a licensee acts as a student 8 |
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| 34 | + | loan servicer; 9 |
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| 35 | + | (3) "Consumer report" has the same meaning as provided in Section 10 |
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| 36 | + | 603(d) of the Fair Credit Reporting Act, 15 USC, 1681a, as amended from 11 |
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| 37 | + | time to time; 12 Committee Bill No. 716 |
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32 | | - | as amended from time to time; |
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33 | | - | (6) "Federal student education loan" means any student education |
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34 | | - | loan (A) (i) made pursuant to the William D. Ford Federal Direct Loan |
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35 | | - | Program, 20 USC 1087a, et seq., as amended from time to time, or (ii) |
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36 | | - | purchased by the United States Department of Education pursuant to 20 |
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37 | | - | USC 1087i-1(a), as amended from time to time, and (B) owned by the |
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38 | | - | United States Department of Education; |
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39 | | - | (7) "Federal student loan servicer" means any student loan servicer |
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40 | | - | responsible for the servicing of a federal student education loan to a |
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41 | | - | student loan borrower pursuant to a contract awarded to such person |
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42 | | - | by the United States Department of Education under 20 USC 1087f, as |
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43 | | - | amended from time to time; |
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44 | | - | [(4)] (8) "Main office" has the same meaning as provided in section |
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45 | | - | 36a-485; |
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46 | | - | (9) "Private student education loan" means any student education |
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47 | | - | loan that is not a federal student education loan; |
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48 | | - | (10) "Private student education loan servicer" means any student loan |
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49 | | - | servicer responsible for the servicing of a private student education loan |
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50 | | - | to a student loan borrower; |
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51 | | - | [(5)] (11) "Student loan borrower" means any individual who resides |
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52 | | - | within this state who has agreed to repay a student education loan; |
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53 | | - | [(6)] (12) "Student loan servicer" means any person, wherever located, |
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54 | | - | responsible for the servicing of any student education loan to any |
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55 | | - | student loan borrower; |
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56 | | - | [(7)] (13) "Servicing" means (A) receiving any scheduled periodic |
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57 | | - | payments from a student loan borrower pursuant to the terms of a |
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58 | | - | student education loan; (B) applying the payments of principal and Senate Bill No. 716 |
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| 40 | + | LCO 5521 {\\PRDFS1\SCOUSERS\FORZANOF\WS\2021SB-00716- |
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| 41 | + | R02-SB.docx } |
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| 42 | + | 2 of 9 |
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60 | | - | Public Act No. 21-190 3 of 9 |
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| 44 | + | [(3)] (4) "Control person" has the same meaning as provided in section 13 |
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| 45 | + | 36a-485; 14 |
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| 46 | + | (5) "Cosigner" has the same meaning as provided in 15 USC 1650(a), 15 |
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| 47 | + | as amended from time to time; 16 |
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| 48 | + | [(4)] (6) "Main office" has the same meaning as provided in section 17 |
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| 49 | + | 36a-485; 18 |
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| 50 | + | (7) "Person" means a natural person, corporation, limited liability 19 |
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| 51 | + | company, trust, partnership, incorporated or unincor porated 20 |
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| 52 | + | association or any other legal entity; 21 |
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| 53 | + | (8) "Private education loan" has the same meaning as provided in 15 22 |
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| 54 | + | USC 1650(a), as amended from time to time; 23 |
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| 55 | + | [(5)] (9) "Student loan borrower" means any individual who resides 24 |
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| 56 | + | within this state who has agreed to repay a student education loan; 25 |
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| 57 | + | [(6)] (10) "Student loan servicer" means any person, wherever located, 26 |
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| 58 | + | responsible for the servicing of any student education loan to any 27 |
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| 59 | + | student loan borrower; 28 |
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| 60 | + | [(7)] (11) "Servicing" means (A) receiving any scheduled periodic 29 |
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| 61 | + | payments from a student loan borrower pursuant to the terms of a 30 |
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| 62 | + | student education loan [; (B)] and applying the payments of principal 31 |
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| 63 | + | and interest and such other payments with respect to the amounts 32 |
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| 64 | + | received from a student loan borrower, as may be required pursuant to 33 |
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| 65 | + | the terms of a student education loan; (B) maintaining account records 34 |
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| 66 | + | for and communicating with the student loan borrower concerning the 35 |
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| 67 | + | student education loan during the period when no scheduled periodic 36 |
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| 68 | + | payments are required; (C) interacting with a student loan borrower for 37 |
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| 69 | + | purposes of facilitating the servicing of a student education loan, 38 |
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| 70 | + | including, but not limited to, assisting a student loan borrower to 39 |
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| 71 | + | prevent such borrower from defaulting on obligations arising from the 40 |
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| 72 | + | student education loan; or [(C)] (D) performing other administrative 41 |
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| 73 | + | services with respect to a student education loan; 42 Committee Bill No. 716 |
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62 | | - | interest and such other payments with respect to the amounts received |
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63 | | - | from a student loan borrower, as may be required pursuant to the terms |
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64 | | - | of a student education loan; (C) maintaining account records for and |
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65 | | - | communicating with the student loan borrower concerning the student |
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66 | | - | education loan during the period when no scheduled periodic payments |
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67 | | - | are required; (D) interacting with a student loan borrower for purposes |
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68 | | - | of facilitating the servicing of a student education loan, including, but |
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69 | | - | not limited to, assisting a student loan borrower to prevent such |
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70 | | - | borrower from defaulting on obligations arising from the student |
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71 | | - | education loan; or [(C)] (E) performing other administrative services |
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72 | | - | with respect to a student education loan; |
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73 | | - | [(8)] (14) "Student education loan" means any loan primarily for |
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74 | | - | personal use to finance education or other school-related expenses; |
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75 | | - | [(9)] (15) "Unique identifier" has the same meaning as provided in |
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76 | | - | section 36a-485. |
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77 | | - | Sec. 2. Section 36a-850 of the general statutes is repealed and the |
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78 | | - | following is substituted in lieu thereof (Effective July 1, 2021): |
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79 | | - | No [person who is required to be licensed and who is subject to the |
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80 | | - | provisions of sections 36a-846 to 36a-854, inclusive,] student loan |
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81 | | - | servicer and no control person of a student loan servicer shall, directly |
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82 | | - | or indirectly: |
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83 | | - | (1) Employ any scheme, device or artifice to defraud or mislead |
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84 | | - | student loan borrowers; |
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85 | | - | (2) Engage in any unfair or deceptive practice toward any person or |
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86 | | - | misrepresent or omit any material information in connection with the |
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87 | | - | servicing of a student education loan, including, but not limited to, |
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88 | | - | misrepresenting the amount, nature or terms of any fee or payment due |
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89 | | - | or claimed to be due on a student education loan, the terms and |
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90 | | - | conditions of the loan agreement or the borrower's obligations under the Senate Bill No. 716 |
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94 | | - | loan; |
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95 | | - | (3) Obtain property by fraud or misrepresentation; |
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96 | | - | (4) Knowingly misapply or recklessly apply student education loan |
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97 | | - | payments to the outstanding balance of a student education loan; |
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98 | | - | (5) Knowingly or recklessly provide inaccurate information to a |
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99 | | - | credit bureau, thereby harming a student loan borrower's |
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100 | | - | creditworthiness; |
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101 | | - | (6) Fail to report both the favorable and unfavorable payment history |
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102 | | - | of the student loan borrower to a nationally recognized consumer credit |
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103 | | - | bureau at least annually if the student loan servicer [licensee] regularly |
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104 | | - | reports information to a credit bureau; |
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105 | | - | (7) Refuse to communicate with an authorized representative of the |
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106 | | - | student loan borrower who provides a written authorization signed by |
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107 | | - | the student loan borrower, provided the student loan servicer [licensee] |
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108 | | - | may adopt procedures reasonably related to verifying that the |
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109 | | - | representative is in fact authorized to act on behalf of the student loan |
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110 | | - | borrower; |
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111 | | - | (8) Negligently make any false statement or knowingly and wilfully |
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112 | | - | make any omission of a material fact in connection with any information |
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113 | | - | or reports filed with a governmental agency or in connection with any |
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114 | | - | investigation conducted by the commissioner or another governmental |
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115 | | - | agency; |
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116 | | - | (9) [Fail] Unless otherwise required pursuant to federal law, a federal |
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117 | | - | student loan agreement, or by a contract between a federal student loan |
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118 | | - | servicer and the United States Department of Education, fail to establish, |
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119 | | - | enforce and maintain policies and procedures for supervising |
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120 | | - | employees, agents and office operations that are reasonably designed to |
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121 | | - | achieve compliance with applicable student loan servicing laws and Senate Bill No. 716 |
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| 80 | + | [(8)] (12) "Student education loan" means any loan, including private 43 |
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| 81 | + | education loans, primarily for personal use to finance education or other 44 |
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| 82 | + | school-related expenses; 45 |
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| 83 | + | [(9)] (13) "Unique identifier" has the same meaning as provided in 46 |
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| 84 | + | section 36a-485. 47 |
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| 85 | + | Sec. 2. Section 36a-850 of the general statutes is repealed and the 48 |
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| 86 | + | following is substituted in lieu thereof (Effective October 1, 2021): 49 |
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| 87 | + | No person who is required to be licensed and who is subject to the 50 |
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| 88 | + | provisions of sections 36a-846 to 36a-854, inclusive, as amended by this 51 |
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| 89 | + | act, and no control person shall, directly or indirectly: 52 |
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| 90 | + | (1) Employ any scheme, device or artifice to defraud or mislead 53 |
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| 91 | + | student loan borrowers; 54 |
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| 92 | + | (2) Engage in any unfair or deceptive practice toward any person or 55 |
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| 93 | + | misrepresent or omit any material information in connection with the 56 |
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| 94 | + | servicing of a student education loan, including, but not limited to, 57 |
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| 95 | + | misrepresenting the amount, nature or terms of any fee or payment due 58 |
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| 96 | + | or claimed to be due on a student education loan, the terms and 59 |
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| 97 | + | conditions of the loan agreement or the borrower's obligations under the 60 |
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| 98 | + | loan; 61 |
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| 99 | + | (3) Obtain property by fraud or misrepresentation; 62 |
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| 100 | + | (4) Knowingly misapply or recklessly apply student education loan 63 |
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| 101 | + | payments to the outstanding balance of a student education loan; 64 |
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| 102 | + | (5) Knowingly or recklessly provide inaccurate information to a 65 |
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| 103 | + | credit bureau, thereby harming a student loan borrower's 66 |
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| 104 | + | creditworthiness; 67 |
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| 105 | + | (6) Fail to report both the favorable and unfavorable payment history 68 |
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| 106 | + | of the student loan borrower to a nationally recognized consumer credit 69 |
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| 107 | + | bureau at least annually if the student loan servicer licensee regularly 70 Committee Bill No. 716 |
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125 | | - | regulations [;] or fail to comply with the service standards set by the |
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126 | | - | commissioner in accordance with section 59 of public act 16-65; or |
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127 | | - | [(10) Fail to comply with the service standards set by the |
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128 | | - | commissioner in accordance with section 59 of public act 16-65.] |
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129 | | - | (10) Engage in an abusive act or practice, as described in Section 1031 |
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130 | | - | of the Dodd-Frank Wall Street Reform and Consumer Protection Act, |
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131 | | - | P.L. 111-203, as amended from time to time, when servicing a student |
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132 | | - | education loan. |
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133 | | - | Sec. 3. (NEW) (Effective July 1, 2021) In servicing a private student |
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134 | | - | education loan, a private student education loan servicer shall: |
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135 | | - | (1) Prior to sending the first billing statement on a private student |
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136 | | - | education loan or immediately upon receipt of a private student |
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137 | | - | education loan following the transfer or assignment of such private |
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138 | | - | student education loan, provide to the student loan borrower, and to |
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139 | | - | any cosigner of such private student education loan, information |
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140 | | - | concerning the rights and responsibilities of such student loan borrower |
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141 | | - | and cosigner, including information regarding (A) how such private |
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142 | | - | student education loan obligation will appear on the cosigner's |
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143 | | - | consumer report, (B) how the cosigner will be notified if the private |
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144 | | - | student education loan becomes delinquent, including how the cosigner |
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145 | | - | can cure the delinquency in order to avoid negative credit furnishing |
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146 | | - | and loss of cosigner release eligibility, and (C) eligibility for release of |
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147 | | - | the cosigner's obligation on such private student education loan, |
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148 | | - | including number of on-time payments and any other criteria required |
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149 | | - | to approve the release of the cosigner from the loan obligation; |
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150 | | - | (2) Send annual written notice to all student loan borrowers and |
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151 | | - | cosigners relating to information about cosigner release, including the |
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152 | | - | criteria the private student education loan servicer requires to approve |
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153 | | - | the release of a cosigner from a private student education loan Senate Bill No. 716 |
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| 110 | + | LCO 5521 {\\PRDFS1\SCOUSERS\FORZANOF\WS\2021SB-00716- |
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| 111 | + | R02-SB.docx } |
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| 112 | + | 4 of 9 |
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155 | | - | Public Act No. 21-190 6 of 9 |
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| 114 | + | reports information to a credit bureau; 71 |
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| 115 | + | (7) Refuse to communicate with an authorized representative of the 72 |
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| 116 | + | student loan borrower who provides a written authorization signed by 73 |
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| 117 | + | the student loan borrower, provided the student loan servicer licensee 74 |
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| 118 | + | may adopt procedures reasonably related to verifying that the 75 |
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| 119 | + | representative is in fact authorized to act on behalf of the student loan 76 |
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| 120 | + | borrower; 77 |
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| 121 | + | (8) Negligently make any false statement or knowingly and wilfully 78 |
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| 122 | + | make any omission of a material fact in connection with any information 79 |
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| 123 | + | or reports filed with a governmental agency or in connection with any 80 |
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| 124 | + | investigation conducted by the commissioner or another governmental 81 |
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| 125 | + | agency; 82 |
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| 126 | + | (9) Fail to establish, enforce and maintain policies and procedures for 83 |
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| 127 | + | supervising employees, agents and office operations that are reasonably 84 |
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| 128 | + | designed to achieve compliance with applicable student loan servicing 85 |
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| 129 | + | laws and regulations; [or] 86 |
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| 130 | + | (10) Fail to comply with the service standards set by the 87 |
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| 131 | + | commissioner in accordance with section 59 of public act 16-65; or 88 |
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| 132 | + | (11) Engage in an abusive act or practice, as described in Section 1031 89 |
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| 133 | + | of the Dodd-Frank Wall Street Reform and Consumer Protection Act, 90 |
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| 134 | + | P.L. 111-203, as amended from time to time, when servicing a student 91 |
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| 135 | + | education loan. 92 |
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| 136 | + | Sec. 3. (NEW) (Effective October 1, 2021) In servicing a private 93 |
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| 137 | + | education loan, a student loan servicer shall: 94 |
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| 138 | + | (1) Prior to sending the first billing statement on a private education 95 |
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| 139 | + | loan or immediately upon receipt of a private education loan following 96 |
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| 140 | + | the transfer or assignment of such private education loan, provide to the 97 |
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| 141 | + | student loan borrower, and to any cosigner of such private education 98 |
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| 142 | + | loan, information concerning the rights and responsibilities of such 99 |
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| 143 | + | student loan borrower and cosigner, including information regarding 100 Committee Bill No. 716 |
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157 | | - | obligation and the process for applying for cosigner release; |
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158 | | - | (3) Upon satisfaction by the student loan borrower of the applicable |
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159 | | - | consecutive on-time payment requirement for purposes of cosigner |
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160 | | - | release eligibility, send, in writing, to such student loan borrower and |
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161 | | - | cosigner (A) a notification that such consecutive on-time payment |
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162 | | - | requirement has been satisfied and that such cosigner may be eligible |
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163 | | - | for cosigner release, and (B) information relating to the procedure for |
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164 | | - | applying for cosigner release and any additional criteria that a cosigner |
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165 | | - | must satisfy in order to be eligible for cosigner release. Such notification |
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166 | | - | and information shall be sent by either United States mail or electronic |
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167 | | - | mail, provided such student loan borrower has elected to receive |
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168 | | - | electronic communications from the private student education loan |
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169 | | - | servicer; |
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170 | | - | (4) In the event that an application for a cosigner release is |
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171 | | - | incomplete, provide, in writing, (A) notice to the student loan borrower |
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172 | | - | and cosigner that such application is incomplete, and (B) a description |
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173 | | - | of the information that is missing or the additional information that is |
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174 | | - | needed to consider the application complete and the date by which the |
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175 | | - | borrower or cosigner are required to provide such information; |
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176 | | - | (5) Not later than thirty days following the submission of an |
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177 | | - | application for cosigner release, send to the student loan borrower and |
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178 | | - | cosigner a written notice of the decision that such application has been |
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179 | | - | approved or denied. If the application for cosigner release has been |
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180 | | - | denied, such written notice shall inform such student loan borrower and |
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181 | | - | cosigner that such student loan borrower and cosigner have the right to |
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182 | | - | request all documents and information used by the private student |
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183 | | - | education loan servicer in its decision to deny such application, |
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184 | | - | including the credit score threshold used by the private student |
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185 | | - | education loan servicer, the consumer report of such student loan |
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186 | | - | borrower or cosigner, the credit score of such student loan borrower or |
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187 | | - | cosigner, and any other documents that are relevant or specific to such Senate Bill No. 716 |
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191 | | - | student loan borrower or cosigner. The private student education loan |
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192 | | - | servicer shall provide such student loan borrower and cosigner with any |
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193 | | - | adverse action notices required under federal law if the denial of such |
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194 | | - | application was based in whole or in part on any information contained |
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195 | | - | in a consumer report; |
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196 | | - | (6) Include the information described in subdivision (2) of this section |
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197 | | - | in any response to an application for cosigner release; |
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198 | | - | (7) Refrain from imposing any restrictions on a student loan borrower |
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199 | | - | or cosigner that may permanently prevent such student loan borrower |
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200 | | - | or cosigner from qualifying for a cosigner release, including, but not |
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201 | | - | limited to, restrictions on the number of times a student loan borrower |
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202 | | - | or cosigner may apply for cosigner release; |
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203 | | - | (8) Refrain from imposing any negative consequences on a student |
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204 | | - | loan borrower or cosigner during the sixty days following issuance of |
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205 | | - | the notice described in subdivision (4) of this section, or until a final |
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206 | | - | decision concerning a student loan borrower or cosigner's application |
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207 | | - | for cosigner release is made. For purposes of this subdivision, "negative |
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208 | | - | consequences" includes, but is not limited to, the imposition of |
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209 | | - | additional eligibility criteria, negative credit reporting, lost eligibility for |
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210 | | - | a cosigner release, late fees, interest capitalization or other financial |
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211 | | - | penalties or injury; |
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212 | | - | (9) Refrain from requiring a student loan borrower to make more than |
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213 | | - | twelve consecutive on-time payments as part of the eligibility criteria |
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214 | | - | for cosigner release. Such private student education loan servicer shall |
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215 | | - | consider any student loan borrower who has paid the equivalent of |
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216 | | - | twelve months of principal and interest during any twelve-month |
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217 | | - | period to have satisfied the consecutive on-time payment requirement, |
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218 | | - | even if such student loan borrower has not made payments monthly |
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219 | | - | during such twelve-month period; Senate Bill No. 716 |
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| 150 | + | (A) how such private education loan obligation will appear on the 101 |
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| 151 | + | cosigner's consumer report, (B) how the cosigner will be notified if the 102 |
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| 152 | + | private education loan becomes delinquent, including how the cosigner 103 |
---|
| 153 | + | can cure the delinquency in order to avoid negative credit furnishing 104 |
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| 154 | + | and loss of cosigner release eligibility, and (C) eligibility for release of 105 |
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| 155 | + | the cosigner's obligation on such private education loan, including 106 |
---|
| 156 | + | number of on-time payments and any other criteria required to approve 107 |
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| 157 | + | the release of the cosigner from the loan obligation; 108 |
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| 158 | + | (2) Send annual written notice to all student loan borrowers and 109 |
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| 159 | + | cosigners relating to information about cosigner release, including the 110 |
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| 160 | + | criteria the student loan servicer requires to approve the release of a 111 |
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| 161 | + | cosigner from a private education loan obligation and the process for 112 |
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| 162 | + | applying for cosigner release; 113 |
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| 163 | + | (3) Upon satisfaction by the student loan borrower of the applicable 114 |
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| 164 | + | consecutive on-time payment requirement for purposes of cosigner 115 |
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| 165 | + | release eligibility, send, in writing, to such student loan borrower and 116 |
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| 166 | + | cosigner (A) a notification that such consecutive on-time payment 117 |
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| 167 | + | requirement has been satisfied and that such cosigner may be eligible 118 |
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| 168 | + | for cosigner release, and (B) information relating to the procedure for 119 |
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| 169 | + | applying for cosigner release and any additional criteria that a cosigner 120 |
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| 170 | + | must satisfy in order to be eligible for cosigner release. Such notification 121 |
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| 171 | + | and information shall be sent by either United States mail or electronic 122 |
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| 172 | + | mail, provided such student loan borrower has elected to receive 123 |
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| 173 | + | electronic communications from the student loan servicer; 124 |
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| 174 | + | (4) In the event that an application for a cosigner release is 125 |
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| 175 | + | incomplete, provide, in writing, (A) notice to the student loan borrower 126 |
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| 176 | + | and cosigner that such application is incomplete, and (B) a description 127 |
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| 177 | + | of the information that is missing or the additional information that is 128 |
---|
| 178 | + | needed to consider the application complete and the date by which the 129 |
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| 179 | + | borrower or cosigner are required to provide such information; 130 |
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| 180 | + | (5) Not later than thirty days following the submission of an 131 |
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| 181 | + | application for cosigner release, send to the student loan borrower and 132 Committee Bill No. 716 |
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223 | | - | (10) Upon receipt of a request by a student loan borrower or cosigner |
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224 | | - | to a change that results in restarting the count of consecutive on-time |
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225 | | - | payments required for cosigner release eligibility, provide to such |
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226 | | - | student loan borrower and cosigner written notification of the impact of |
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227 | | - | such change on cosigner release eligibility and an opportunity to |
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228 | | - | withdraw or reverse such change for purposes of avoiding such impact; |
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229 | | - | (11) Provide a student loan borrower or cosigner (A) the right to |
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230 | | - | request an appeal of a determination to deny a cosigner release |
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231 | | - | application, (B) an opportunity to submit additional information or |
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232 | | - | documentation evidencing that such student loan borrower has the |
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233 | | - | ability, willingness and stability to make his or her payment obligations, |
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234 | | - | and (C) the right to request that a different employee of the private |
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235 | | - | student education loan servicer review and make a determination on the |
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236 | | - | application for a cosigner release; |
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237 | | - | (12) Establish and maintain a comprehensive record management |
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238 | | - | system reasonably designed to ensure the accuracy, integrity and |
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239 | | - | completeness of data and other information about cosigner release |
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240 | | - | applications. Such system shall include the number of cosigner release |
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241 | | - | applications received, the approval and denial rate of such applications |
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242 | | - | and the primary reasons for denial of such applications; |
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243 | | - | (13) In the event that a cosigner has a total and permanent disability, |
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244 | | - | as determined by any federal or state agency or doctor of medicine or |
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245 | | - | osteopathy legally authorized to practice in the state, and unless |
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246 | | - | otherwise expressly prohibited under the terms of a private student |
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247 | | - | education loan agreement, (A) release the cosigner from his or her |
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248 | | - | obligation to repay the private student education loan upon receipt of |
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249 | | - | notification that such cosigner has a total and permanent disability, and |
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250 | | - | (B) refrain from requiring that a new cosigner be added to such private |
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251 | | - | student education loan after the original cosigner has been released |
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252 | | - | from such private student education loan; Senate Bill No. 716 |
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254 | | - | Public Act No. 21-190 9 of 9 |
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| 188 | + | cosigner a written notice of the decision that such application has been 133 |
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| 189 | + | approved or denied. If the application for cosigner release has been 134 |
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| 190 | + | denied, such written notice shall inform such student loan borrower and 135 |
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| 191 | + | cosigner that such student loan borrower and cosigner have the right to 136 |
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| 192 | + | request all documents and information used by the student loan servicer 137 |
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| 193 | + | in its decision to deny such application, including the credit score 138 |
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| 194 | + | threshold used by the student loan servicer, the consumer report of such 139 |
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| 195 | + | student loan borrower or cosigner, the credit score of such student loan 140 |
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| 196 | + | borrower or cosigner, and any other documents that are relevant or 141 |
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| 197 | + | specific to such student loan borrower or cosigner. The student loan 142 |
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| 198 | + | servicer shall provide such student loan borrower and cosigner with any 143 |
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| 199 | + | adverse action notices required under federal law if the denial of such 144 |
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| 200 | + | application was based in whole or in part on any information contained 145 |
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| 201 | + | in a consumer report; 146 |
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| 202 | + | (6) Include the information described in subdivision (2) of this section 147 |
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| 203 | + | in any response to an application for cosigner release; 148 |
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| 204 | + | (7) Refrain from imposing any restrictions on a student loan borrower 149 |
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| 205 | + | or cosigner that may permanently prevent such student loan borrower 150 |
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| 206 | + | or cosigner from qualifying for a cosigner release, including, but not 151 |
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| 207 | + | limited to, restrictions on the number of times a student loan borrower 152 |
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| 208 | + | or cosigner may apply for cosigner release; 153 |
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| 209 | + | (8) Refrain from imposing any negative consequences on a student 154 |
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| 210 | + | loan borrower or cosigner during the sixty days following issuance of 155 |
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| 211 | + | the notice described in subdivision (4) of this section, or until a final 156 |
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| 212 | + | decision concerning a student loan borrower or cosigner's application 157 |
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| 213 | + | for cosigner release is made. For purposes of this subdivision, "negative 158 |
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| 214 | + | consequences" includes, but is not limited to, the imposition of 159 |
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| 215 | + | additional eligibility criteria, negative credit reporting, lost eligibility for 160 |
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| 216 | + | a cosigner release, late fees, interest capitalization or other financial 161 |
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| 217 | + | penalties or injury; 162 |
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| 218 | + | (9) Refrain from requiring a student loan borrower to make more than 163 |
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| 219 | + | twelve consecutive on-time payments as part of the eligibility criteria 164 Committee Bill No. 716 |
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256 | | - | (14) Provide the cosigner of a private student education loan with |
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257 | | - | access to the same documents and records associated with the private |
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258 | | - | student education loan that are available to the student loan borrower |
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259 | | - | of such private student education loan; and |
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260 | | - | (15) If a student loan borrower has electronic access to documents and |
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261 | | - | records associated with a private student education loan, provide |
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262 | | - | equivalent electronic access to such documents and records to the |
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263 | | - | cosigner of such private student education loan. |
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264 | | - | Sec. 4. (NEW) (Effective July 1, 2021) The provisions of section 3 of this |
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265 | | - | act shall not apply to the following persons: (1) Any bank, out-of-state |
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266 | | - | bank that has a physical presence in the state, Connecticut credit union, |
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267 | | - | federal credit union or out-of-state credit union; (2) any wholly owned |
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268 | | - | subsidiary of any such bank or credit union; (3) any operating |
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269 | | - | subsidiary where each owner of such operating subsidiary is wholly |
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270 | | - | owned by the same bank or credit union; and (4) the Connecticut Higher |
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271 | | - | Education Supplemental Loan Authority. |
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| 225 | + | |
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| 226 | + | for cosigner release. Such student loan servicer shall consider any 165 |
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| 227 | + | student loan borrower who has paid the equivalent of twelve-months of 166 |
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| 228 | + | principal and interest during any twelve-month period to have satisfied 167 |
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| 229 | + | the consecutive on-time payment requirement, even if such student loan 168 |
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| 230 | + | borrower has not made payments monthly during such twelve-month 169 |
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| 231 | + | period; 170 |
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| 232 | + | (10) Upon receipt of a request by a student loan borrower or cosigner 171 |
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| 233 | + | to a change that results in restarting the count of consecutive on-time 172 |
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| 234 | + | payments required for cosigner release eligibility, provide to such 173 |
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| 235 | + | student loan borrower and cosigner written notification of the impact of 174 |
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| 236 | + | such change on cosigner release eligibility and an opportunity to 175 |
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| 237 | + | withdraw or reverse such change for purposes of avoiding such impact; 176 |
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| 238 | + | (11) Provide a student loan borrower or cosigner (A) the right to 177 |
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| 239 | + | request an appeal of a determination to deny a cosigner release 178 |
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| 240 | + | application, (B) an opportunity to submit additional information or 179 |
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| 241 | + | documentation evidencing that such student loan borrower has the 180 |
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| 242 | + | ability, willingness and stability to make his or her payment obligations, 181 |
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| 243 | + | and (C) the right to request that a different employee of the student loan 182 |
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| 244 | + | servicer review and make a determination on the application for a 183 |
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| 245 | + | cosigner release; 184 |
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| 246 | + | (12) Establish and maintain a comprehensive record management 185 |
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| 247 | + | system reasonably designed to ensure the accuracy, integrity and 186 |
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| 248 | + | completeness of data and other information about cosigner release 187 |
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| 249 | + | applications. Such system shall include the number of cosigner release 188 |
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| 250 | + | applications received, the approval and denial rate of such applications 189 |
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| 251 | + | and the primary reasons for denial of such applications; 190 |
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| 252 | + | (13) In the event that a cosigner has a total and permanent disability, 191 |
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| 253 | + | as determined by any federal or state agency or doctor of medicine or 192 |
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| 254 | + | osteopathy legally authorized to practice in the state, and unless 193 |
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| 255 | + | otherwise expressly prohibited under the terms of a private education 194 |
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| 256 | + | loan agreement, (A) release the cosigner from his or her obligation to 195 |
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| 257 | + | repay the private education loan upon receipt of notification that such 196 Committee Bill No. 716 |
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| 258 | + | |
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| 263 | + | |
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| 264 | + | cosigner has a total and permanent disability, and (B) refrain from 197 |
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| 265 | + | requiring that a new cosigner be added to such private education loan 198 |
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| 266 | + | after the original cosigner has been released from such private education 199 |
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| 267 | + | loan; 200 |
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| 268 | + | (14) Provide the cosigner of a private education loan with access to 201 |
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| 269 | + | the same documents and records associated with the private education 202 |
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| 270 | + | loan that are available to the student loan borrower of such private 203 |
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| 271 | + | education loan; and 204 |
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| 272 | + | (15) If a student loan borrower has electronic access to documents and 205 |
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| 273 | + | records associated with a private education loan, provide equivalent 206 |
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| 274 | + | electronic access to such documents and records to the cosigner of such 207 |
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| 275 | + | private education loan. 208 |
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| 276 | + | Sec. 4. (NEW) (Effective October 1, 2020) (a) Any student loan 209 |
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| 277 | + | borrower, class of student loan borrowers or the legal representative of 210 |
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| 278 | + | such borrower or borrowers aggrieved by a violation of sections 36a-846 211 |
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| 279 | + | to 36a-854, inclusive, of the general statutes, as amended by this act, or 212 |
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| 280 | + | section 3 of this act, by a student loan servicer, may bring an action in 213 |
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| 281 | + | the Superior Court. Upon finding that a student loan servicer has 214 |
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| 282 | + | committed a violation of said sections, the court may award a prevailing 215 |
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| 283 | + | party actual damages, reasonable attorneys' fees and court costs, and 216 |
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| 284 | + | may, in its discretion, award punitive damages and restitution of 217 |
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| 285 | + | property and may provide such equitable relief as it deems necessary. 218 |
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| 286 | + | (b) In addition to the judicial relief permitted under subsection (a) of 219 |
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| 287 | + | this section, in any civil action brought under this section in which the 220 |
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| 288 | + | student loan borrower prevails, the court shall award treble damages 221 |
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| 289 | + | upon a finding that the student loan servicer has engaged in conduct 222 |
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| 290 | + | that substantially interferes with (1) such student loan borrower's right 223 |
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| 291 | + | to an alternative payment arrangement, loan forgiveness, cancellation 224 |
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| 292 | + | or discharge of the student education loan, or (2) any other financial 225 |
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| 293 | + | benefit (A) established under the terms of such student loan borrower's 226 |
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| 294 | + | promissory note, or (B) pursuant to the Higher Education Act of 1965, 227 |
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| 295 | + | as amended from time to time, or the regulations adopted thereunder. 228 Committee Bill No. 716 |
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| 296 | + | |
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| 301 | + | |
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| 302 | + | (c) Any student loan borrower, or the legal representative of such 229 |
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| 303 | + | borrower, entitled to bring an action under subsection (a) of this section 230 |
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| 304 | + | may, pursuant to rules established by the Superior Court, bring a class 231 |
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| 305 | + | action on behalf of themselves and other similarly situated student loan 232 |
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| 306 | + | borrowers to recover damages. 233 |
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| 307 | + | (d) The remedies provided under this section are in addition to any 234 |
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| 308 | + | other remedies provided by state or federal law, and a student loan 235 |
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| 309 | + | borrower shall not be required to exhaust any administrative remedies 236 |
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| 310 | + | established pursuant to sections 36a-846 to 36a-854, inclusive, of the 237 |
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| 311 | + | general statutes, as amended by this act, and section 3 of this act, prior 238 |
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| 312 | + | to bringing an action under this section. 239 |
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| 313 | + | This act shall take effect as follows and shall amend the following |
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| 314 | + | sections: |
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| 315 | + | |
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| 316 | + | Section 1 October 1, 2021 36a-846 |
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| 317 | + | Sec. 2 October 1, 2021 36a-850 |
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| 318 | + | Sec. 3 October 1, 2021 New section |
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| 319 | + | Sec. 4 October 1, 2020 New section |
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| 320 | + | |
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| 321 | + | HED Joint Favorable |
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