MD
Maryland House Bill HB1199

Maryland 2024 Regular Session

Maryland House Bill HB1199 Compare Versions

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1- WES MOORE, Governor Ch. 646
21
3-– 1 –
4-Chapter 646
5-(House Bill 1199)
62
7-AN ACT concerning
3+EXPLANATION: CAPITALS INDICATE MAT TER ADDED TO EXISTIN G LAW.
4+ [Brackets] indicate matter deleted from existing law.
5+ Underlining indicates amendments to bill.
6+ Strike out indicates matter stricken from the bill by amendment or deleted from the law by
7+amendment.
8+ Italics indicate opposite chamber/conference committee amendments.
9+ *hb1199*
810
9-Transportation – MobilityLink Paratransit Service Improvements – Study
11+HOUSE BILL 1199
12+R2 (4lr2185)
13+ENROLLED BILL
14+— Environment and Transportation/Finance —
15+Introduced by Delegate Edelson Delegates Edelson, Allen, Addison, Boyce, Guyton,
16+Healey, Lehman, T. Morgan, Ruth, and Terrasa
1017
11-FOR the purpose of requiring the Maryland Transportation Institute at the University of
12-Maryland to conduct a study to identify methods to improve the Maryland Transit
13-Administration’s ADA MobilityLink paratransit service; requiring the Maryland
14-Department of Transportation to incorporate the findings and recommendations of
15-the study conducted under this Act into a certain transportation plan; and generally
16-relating to the study to identify methods to improve the Administration’s ADA
17-MobilityLink paratransit service.
18+Read and Examined by Proofreaders:
1819
19- SECTION 1. BE IT ENACTED BY THE GENERAL ASSEMBLY OF MARYLAND,
20-That:
20+_______________________________________________
21+Proofreader.
22+_______________________________________________
23+Proofreader.
2124
22- (a) (1) In this section the following words have the meanings indicated.
25+Sealed with the Great Seal and presented to the Governor, for his approval this
2326
24- (2) “ADA” means the federal Americans with Disabilities Act.
27+_______ day of _______________ at ________________________ o’clock, ________M.
2528
26- (3) “Administration” means the Maryland Transit Administration.
29+______________________________________________
30+Speaker.
2731
28- (b) The Maryland Transportation Institute at the University of Maryland shall
29-conduct a study to identify methods to improve the Maryland Transit Administration’s
30-ADA MobilityLink paratransit service.
32+CHAPTER ______
3133
32- (c) The study shall:
34+AN ACT concerning 1
3335
34- (1) summarize and compare the Administration’s MobilityLink service to
35-similar entities nationwide that provide ADA paratransit services;
36+Transportation – MobilityLink Paratransit Service Improvements – Study 2
3637
37- (2) identify the service structure of ADA paratransit services in other
38-service areas nationwide and whether a public entity, private contractor, or hybrid model
39-is used to provide the service, including consideration of how the following services are
40-provided:
38+FOR the purpose of requiring the Maryland Transportation Institute at the University of 3
39+Maryland to conduct a study to identify methods to improve the Maryland Transit 4
40+Administration’s ADA MobilityLink paratransit service; requiring the Maryland 5
41+Department of Transportation to incorporate the findings and recommendations of 6
42+the study conducted under this Act into a certain transportation plan; and generally 7
43+relating to the study to identify methods to improve the Administration’s ADA 8
44+MobilityLink paratransit service. 9
4145
42- (i) fleet ownership;
46+ SECTION 1. BE IT ENACTED BY THE GENERAL ASSEMBLY OF MARYLAND, 10
47+That: 11
4348
44- (ii) fleet maintenance;
49+ (a) (1) In this section the following words have the meanings indicated. 12 2 HOUSE BILL 1199
4550
46- (iii) dispatch;
4751
48- (iv) reservations;
49- Ch. 646 2024 LAWS OF MARYLAND
5052
51-– 2 –
52- (v) scheduling;
53+ (2) “ADA” means the federal Americans with Disabilities Act. 1
5354
54- (vi) operators;
55+ (3) “Administration” means the Maryland Transit Administration. 2
5556
56- (vii) mechanics;
57+ (b) The Maryland Transportation Institute at the University of Maryland shall 3
58+conduct a study to identify methods to improve the Maryland Transit Administration’s 4
59+ADA MobilityLink paratransit service. 5
5760
58- (viii) customer service;
61+ (c) The study shall: 6
5962
60- (ix) quality assurance and control; and
63+ (1) summarize and compare the Administration’s MobilityLink service to 7
64+similar entities nationwide that provide ADA paratransit services; 8
6165
62- (x) any other relevant aspects as the Maryland Transportation
63-Institute deems necessary;
66+ (2) identify the service structure of ADA paratransit services in other 9
67+service areas nationwide and whether a public entity, private contractor, or hybrid model 10
68+is used to provide the service, including consideration of how the following services are 11
69+provided: 12
6470
65- (3) analyze both the short– and long–term fiscal costs and savings
66-associated with each type of ADA paratransit service model, including a comparison of the
67-quality of service and reliability of each service model;
71+ (i) fleet ownership; 13
6872
69- (4) analyze the performance metrics associated with the ADA paratransit
70-services in various service areas nationwide based on the Federal Transit Administration’s
71-ADA Guidance for metrics, including:
73+ (ii) fleet maintenance; 14
7274
73- (i) on–time performance for pick–ups and drop–offs;
75+ (iii) dispatch; 15
7476
75- (ii) missed trips;
77+ (iv) reservations; 16
7678
77- (iii) onboard transit times;
79+ (v) scheduling; 17
7880
79- (iv) excessive trip lengths;
81+ (vi) operators; 18
8082
81- (v) call center hold times and performance;
83+ (vii) mechanics; 19
8284
83- (vi) rate of customer complaints and resolution; and
85+ (viii) customer service; 20
8486
85- (vii) safety conditions and practices on paratransit vehicles;
87+ (ix) quality assurance and control; and 21
8688
87- (5) analyze the workforce metrics among the ADA paratransit services in
88-various service areas nationwide, including:
89+ (x) any other relevant aspects as the Maryland Transportation 22
90+Institute deems necessary; 23
8991
90- (i) turnover rate;
92+ (3) analyze both the short– and long–term fiscal costs and savings 24
93+associated with each type of ADA paratransit service model, including a comparison of the 25
94+quality of service and reliability of each service model; 26
9195
92- (ii) average length of employment;
96+ (4) analyze the performance metrics associated with the ADA paratransit 27
97+services in various service areas nationwide based on the Federal Transit Administration’s 28
98+ADA Guidance for metrics, including: 29 HOUSE BILL 1199 3
9399
94- (iii) absenteeism rate;
95100
96- (iv) accidents and preventable accident rates;
97- WES MOORE, Governor Ch. 646
98101
99-– 3 –
100- (v) workplace injury rates;
102+ (i) on–time performance for pick–ups and drop–offs; 1
101103
102- (vi) workers’ compensation claims rates;
104+ (ii) missed trips; 2
103105
104- (vii) career training opportunities;
106+ (iii) onboard transit times; 3
105107
106- (viii) career advancement opportunities;
108+ (iv) excessive trip lengths; 4
107109
108- (ix) average wages and benefits;
110+ (v) call center hold times and performance; 5
109111
110- (x) morale and satisfaction; and
112+ (vi) rate of customer complaints and resolution; and 6
111113
112- (xi) any other relevant aspects as the Maryland Transportation
113-Institute deems necessary;
114+ (vii) safety conditions and practices on paratransit vehicles; 7
114115
115- (6) in consultation with the Maryland Commission on Disabilities and the
116-State Coordinating Committee for Human Services Transportation, solicit input and
117-comments from the public and riders of the Administration’s MobilityLink paratransit
118-service; and
116+ (5) analyze the workforce metrics among the ADA paratransit services in 8
117+various service areas nationwide, including: 9
119118
120- (7) develop recommendations for service improvements to the
121-Administration’s MobilityLink paratransit service, considering long–term costs and
122-benefits alongside a qualitative analysis to enhance the delivery of high–quality service to
123-MobilityLink riders;
119+ (i) turnover rate; 10
124120
125- (8) develop recommendations for service improvements to individuals in
126-areas outside of three–quarters of a mile of a fixed transportation route; and
121+ (ii) average length of employment; 11
127122
128- (9) develop recommendations to address interjurisdictional restrictions to
129-paratransit services, including restrictions relating to medical appointments that cross
130-jurisdictional lines.
123+ (iii) absenteeism rate; 12
131124
132- (d) The Governor may include in the fiscal year 2026 budget bill an appropriation
133-of at least $150,000 for the purpose of carrying out the study required under subsection (b)
134-of this section.
125+ (iv) accidents and preventable accident rates; 13
135126
136- (e) On or before July 1, 2025, the Maryland Transportation Institute shall submit
137-a report on its findings and recommendations to:
127+ (v) workplace injury rates; 14
138128
139- (1) the Governor;
129+ (vi) workers’ compensation claims rates; 15
140130
141- (2) in accordance with § 2–1257 of the State Government Article:
131+ (vii) career training opportunities; 16
142132
143- (i) the General Assembly;
144- Ch. 646 2024 LAWS OF MARYLAND
133+ (viii) career advancement opportunities; 17
145134
146-– 4 –
147- (ii) the members of the Anne Arundel County Delegation to the
148-Maryland General Assembly;
135+ (ix) average wages and benefits; 18
149136
150- (iii) the members of the Baltimore County Delegation to the
151-Maryland General Assembly; and
137+ (x) morale and satisfaction; and 19
152138
153- (iv) the members of the Baltimore City Delegation to the Maryland
154-General Assembly;
139+ (xi) any other relevant aspects as the Maryland Transportation 20
140+Institute deems necessary; 21
155141
156- (3) the County Executive and County Council of Anne Arundel County;
142+ (6) in consultation with the Maryland Commission on Disabilities and the 22
143+State Coordinating Committee for Human Services Transportation, solicit input and 23
144+comments from the public and riders of the Administration’s MobilityLink paratransit 24
145+service; and 25
146+ 4 HOUSE BILL 1199
157147
158- (4) the County Executive and County Council of Baltimore County; and
159148
160- (5) the Maryland Department of Transportation; and
149+ (7) develop recommendations for service improvements to the 1
150+Administration’s MobilityLink paratransit service, considering long–term costs and 2
151+benefits alongside a qualitative analysis to enhance the delivery of high–quality service to 3
152+MobilityLink riders; 4
161153
162- (5) (6) the Mayor and City Council of Baltimore City.
154+ (8) develop recommendations for service improvements to individuals in 5
155+areas outside of three–quarters of a mile of a fixed transportation route; and 6
163156
164- SECTION 2. AND BE IT FURTHER ENACTED, That the Maryland Department of
165-Transportation shall incorporate the findings and recommendations of the study conducted
166-under Section 1 of this Act into the 2050 Maryland Transportation Plan.
157+ (9) develop recommendations to address interjurisdictional restrictions to 7
158+paratransit services, including restrictions relating to medical appointments that cross 8
159+jurisdictional lines. 9
167160
168- SECTION 2. 3. 2. AND BE IT FURTHER ENACTED, That this Act shall take effect
169-July 1, 2024. It shall remain effective for a period of 1 year and 6 months 2 years and, at
170-the end of December 31, 2025 June 30, 2026, this Act, with no further action required by
171-the General Assembly, shall be abrogated and of no further force and effect.
161+ (d) The Governor may include in the fiscal year 2026 budget bill an appropriation 10
162+of at least $150,000 for the purpose of carrying out the study required under subsection (b) 11
163+of this section. 12
172164
173-Approved by the Governor, May 9, 2024.
165+ (e) On or before July 1, 2025, the Maryland Transportation Institute shall submit 13
166+a report on its findings and recommendations to: 14
167+
168+ (1) the Governor; 15
169+
170+ (2) in accordance with § 2–1257 of the State Government Article: 16
171+
172+ (i) the General Assembly; 17
173+
174+ (ii) the members of the Anne Arundel County Delegation to the 18
175+Maryland General Assembly; 19
176+
177+ (iii) the members of the Baltimore County Delegation to the 20
178+Maryland General Assembly; and 21
179+
180+ (iv) the members of the Baltimore City Delegation to the Maryland 22
181+General Assembly; 23
182+
183+ (3) the County Executive and County Council of Anne Arundel County; 24
184+
185+ (4) the County Executive and County Council of Baltimore County; and 25
186+
187+ (5) the Maryland Department of Transportation; and 26
188+
189+ (5) (6) the Mayor and City Council of Baltimore City. 27
190+
191+ SECTION 2. AND BE IT FURTHER ENACTED, That the Maryland Department of 28
192+Transportation shall incorporate the findings and recommendations of the study conducted 29
193+under Section 1 of this Act into the 2050 Maryland Transportation Plan. 30
194+ HOUSE BILL 1199 5
195+
196+
197+ SECTION 2. 3. 2. AND BE IT FURTHER ENACTED, That this Act shall take effect 1
198+July 1, 2024. It shall remain effective for a period of 1 year and 6 months 2 years and, at 2
199+the end of December 31, 2025 June 30, 2026, this Act, with no further action required by 3
200+the General Assembly, shall be abrogated and of no further force and effect. 4
201+
202+
203+
204+Approved:
205+________________________________________________________________________________
206+ Governor.
207+________________________________________________________________________________
208+ Speaker of the House of Delegates.
209+________________________________________________________________________________
210+ President of the Senate.