| Old | New | Differences | |
|---|---|---|---|
| 1 | - | WES MOORE, Governor Ch. 647 | |
| 2 | 1 | ||
| 3 | - | – 1 – | |
| 4 | - | Chapter 647 | |
| 5 | - | (Senate Bill 891) | |
| 6 | 2 | ||
| 7 | - | AN ACT concerning | |
| 3 | + | EXPLANATION: CAPITALS INDICATE MAT TER ADDED TO EXISTIN G LAW. | |
| 4 | + | [Brackets] indicate matter deleted from existing law. | |
| 5 | + | Underlining indicates amendments to bill. | |
| 6 | + | Strike out indicates matter stricken from the bill by amendment or deleted from the law by | |
| 7 | + | amendment. | |
| 8 | + | Italics indicate opposite chamber/conference committee amendments. | |
| 9 | + | *sb0891* | |
| 8 | 10 | ||
| 9 | - | Transportation – MobilityLink Paratransit Service Improvements – Study | |
| 11 | + | SENATE BILL 891 | |
| 12 | + | R2 (4lr2778) | |
| 13 | + | ENROLLED BILL | |
| 14 | + | — Finance/Environment and Transportation — | |
| 15 | + | Introduced by Senator McCray | |
| 10 | 16 | ||
| 11 | - | FOR the purpose of requiring the Maryland Transportation Institute at the University of | |
| 12 | - | Maryland to conduct a study to identify methods to improve the Maryland Transit | |
| 13 | - | Administration’s ADA MobilityLink paratransit service; and generally relating to | |
| 14 | - | the study to identify methods to improve the Administration’s ADA MobilityLink | |
| 15 | - | paratransit service. | |
| 17 | + | Read and Examined by Proofreaders: | |
| 16 | 18 | ||
| 17 | - | SECTION 1. BE IT ENACTED BY THE GENERAL ASSEMBLY OF MARYLAND, | |
| 18 | - | That: | |
| 19 | + | _______________________________________________ | |
| 20 | + | Proofreader. | |
| 21 | + | _______________________________________________ | |
| 22 | + | Proofreader. | |
| 19 | 23 | ||
| 20 | - | ||
| 24 | + | Sealed with the Great Seal and presented to the Governor, for his approval this | |
| 21 | 25 | ||
| 22 | - | ||
| 26 | + | _______ day of _______________ at _________________ _______ o’clock, ________M. | |
| 23 | 27 | ||
| 24 | - | (3) “Administration” means the Maryland Transit Administration. | |
| 28 | + | ______________________________________________ | |
| 29 | + | President. | |
| 25 | 30 | ||
| 26 | - | (b) The Maryland Transportation Institute at the University of Maryland shall | |
| 27 | - | conduct a study to identify methods to improve the Maryland Transit Administration’s | |
| 28 | - | ADA MobilityLink paratransit service. | |
| 31 | + | CHAPTER ______ | |
| 29 | 32 | ||
| 30 | - | ||
| 33 | + | AN ACT concerning 1 | |
| 31 | 34 | ||
| 32 | - | (1) summarize and compare the Administration’s MobilityLink service to | |
| 33 | - | similar entities nationwide that provide ADA paratransit services; | |
| 35 | + | Transportation – MobilityLink Paratransit Service Improvements – Study 2 | |
| 34 | 36 | ||
| 35 | - | (2) identify the service structure of ADA paratransit services in other | |
| 36 | - | service areas nationwide and whether a public entity, private contractor, or hybrid model | |
| 37 | - | is used to provide the service, including consideration of how the following services are | |
| 38 | - | provided: | |
| 37 | + | FOR the purpose of requiring the Maryland Transportation Institute at the University of 3 | |
| 38 | + | Maryland to conduct a study to identify methods to improve the Maryland Transit 4 | |
| 39 | + | Administration’s ADA MobilityLink paratransit service; and generally relating to 5 | |
| 40 | + | the study to identify methods to improve the Administration’s ADA MobilityLink 6 | |
| 41 | + | paratransit service. 7 | |
| 39 | 42 | ||
| 40 | - | (i) fleet ownership; | |
| 43 | + | SECTION 1. BE IT ENACTED BY THE GENERAL ASSEMBLY OF MARYLAND, 8 | |
| 44 | + | That: 9 | |
| 41 | 45 | ||
| 42 | - | ( | |
| 46 | + | (a) (1) In this section the following words have the meanings indicated. 10 | |
| 43 | 47 | ||
| 44 | - | (iii) dispatch; | |
| 48 | + | (2) “ADA” means the federal Americans with Disabilities Act. 11 | |
| 49 | + | 2 SENATE BILL 891 | |
| 45 | 50 | ||
| 46 | - | (iv) reservations; | |
| 47 | 51 | ||
| 48 | - | (v) scheduling; | |
| 49 | - | Ch. 647 2024 LAWS OF MARYLAND | |
| 52 | + | (3) “Administration” means the Maryland Transit Administration. 1 | |
| 50 | 53 | ||
| 51 | - | – 2 – | |
| 52 | - | (vi) operators; | |
| 54 | + | (b) The Maryland Transportation Institute at the University of Maryland shall 2 | |
| 55 | + | conduct a study to identify methods to improve the Maryland Transit Administration’s 3 | |
| 56 | + | ADA MobilityLink paratransit service. 4 | |
| 53 | 57 | ||
| 54 | - | ( | |
| 58 | + | (c) The study shall: 5 | |
| 55 | 59 | ||
| 56 | - | (viii) customer service; | |
| 60 | + | (1) summarize and compare the Administration’s MobilityLink service to 6 | |
| 61 | + | similar entities nationwide that provide ADA paratransit services; 7 | |
| 57 | 62 | ||
| 58 | - | (ix) quality assurance and control; and | |
| 63 | + | (2) identify the service structure of ADA paratransit services in other 8 | |
| 64 | + | service areas nationwide and whether a public entity, private contractor, or hybrid model 9 | |
| 65 | + | is used to provide the service, including consideration of how the following services are 10 | |
| 66 | + | provided: 11 | |
| 59 | 67 | ||
| 60 | - | (x) any other relevant aspects as the Maryland Transportation | |
| 61 | - | Institute deems necessary; | |
| 68 | + | (i) fleet ownership; 12 | |
| 62 | 69 | ||
| 63 | - | (3) analyze both the short– and long–term fiscal costs and savings | |
| 64 | - | associated with each type of ADA paratransit service model, including a comparison of the | |
| 65 | - | quality of service and reliability of each service model; | |
| 70 | + | (ii) fleet maintenance; 13 | |
| 66 | 71 | ||
| 67 | - | (4) analyze the performance metrics associated with the ADA paratransit | |
| 68 | - | services in various service areas nationwide based on the Federal Transit Administration’s | |
| 69 | - | ADA Guidance for metrics, including: | |
| 72 | + | (iii) dispatch; 14 | |
| 70 | 73 | ||
| 71 | - | ( | |
| 74 | + | (iv) reservations; 15 | |
| 72 | 75 | ||
| 73 | - | ( | |
| 76 | + | (v) scheduling; 16 | |
| 74 | 77 | ||
| 75 | - | ( | |
| 78 | + | (vi) operators; 17 | |
| 76 | 79 | ||
| 77 | - | ( | |
| 80 | + | (vii) mechanics; 18 | |
| 78 | 81 | ||
| 79 | - | ( | |
| 82 | + | (viii) customer service; 19 | |
| 80 | 83 | ||
| 81 | - | ( | |
| 84 | + | (ix) quality assurance and control; and 20 | |
| 82 | 85 | ||
| 83 | - | (vii) safety conditions and practices on paratransit vehicles; | |
| 86 | + | (x) any other relevant aspects as the Maryland Transportation 21 | |
| 87 | + | Institute deems necessary; 22 | |
| 84 | 88 | ||
| 85 | - | (5) analyze the workforce metrics among the ADA paratransit services in | |
| 86 | - | various service areas nationwide, including: | |
| 89 | + | (3) analyze both the short– and long–term fiscal costs and savings 23 | |
| 90 | + | associated with each type of ADA paratransit service model, including a comparison of the 24 | |
| 91 | + | quality of service and reliability of each service model; 25 | |
| 87 | 92 | ||
| 88 | - | (i) turnover rate; | |
| 93 | + | (4) analyze the performance metrics associated with the ADA paratransit 26 | |
| 94 | + | services in various service areas nationwide based on the Federal Transit Administration’s 27 | |
| 95 | + | ADA Guidance for metrics, including: 28 | |
| 89 | 96 | ||
| 90 | - | (ii) average length of employment; | |
| 97 | + | (i) on–time performance for pick–ups and drop–offs; 29 | |
| 98 | + | SENATE BILL 891 3 | |
| 91 | 99 | ||
| 92 | - | (iii) absenteeism rate; | |
| 93 | 100 | ||
| 94 | - | ( | |
| 101 | + | (ii) missed trips; 1 | |
| 95 | 102 | ||
| 96 | - | (v) workplace injury rates; | |
| 97 | - | WES MOORE, Governor Ch. 647 | |
| 103 | + | (iii) onboard transit times; 2 | |
| 98 | 104 | ||
| 99 | - | – 3 – | |
| 100 | - | (vi) workers’ compensation claims rates; | |
| 105 | + | (iv) excessive trip lengths; 3 | |
| 101 | 106 | ||
| 102 | - | ( | |
| 107 | + | (v) call center hold times and performance; 4 | |
| 103 | 108 | ||
| 104 | - | ( | |
| 109 | + | (vi) rate of customer complaints and resolution; and 5 | |
| 105 | 110 | ||
| 106 | - | ( | |
| 111 | + | (vii) safety conditions and practices on paratransit vehicles; 6 | |
| 107 | 112 | ||
| 108 | - | (x) morale and satisfaction; and | |
| 113 | + | (5) analyze the workforce metrics among the ADA paratransit services in 7 | |
| 114 | + | various service areas nationwide, including: 8 | |
| 109 | 115 | ||
| 110 | - | (xi) any other relevant aspects as the Maryland Transportation | |
| 111 | - | Institute deems necessary; | |
| 116 | + | (i) turnover rate; 9 | |
| 112 | 117 | ||
| 113 | - | (6) in consultation with the Maryland Commission on Disabilities and the | |
| 114 | - | State Coordinating Committee for Human Services Transportation, solicit input and | |
| 115 | - | comments from the public and riders of the Administration’s MobilityLink paratransit | |
| 116 | - | service; and | |
| 118 | + | (ii) average length of employment; 10 | |
| 117 | 119 | ||
| 118 | - | (7) develop recommendations for service improvements to the | |
| 119 | - | Administration’s MobilityLink paratransit service, considering long–term costs and | |
| 120 | - | benefits alongside a qualitative analysis to enhance the delivery of high–quality service to | |
| 121 | - | MobilityLink riders; | |
| 120 | + | (iii) absenteeism rate; 11 | |
| 122 | 121 | ||
| 123 | - | (8) develop recommendations for service improvements to individuals | |
| 124 | - | located at least three–quarters of a mile from in areas outside of three–quarters of a mile of | |
| 125 | - | a fixed transportation route; and | |
| 122 | + | (iv) accidents and preventable accident rates; 12 | |
| 126 | 123 | ||
| 127 | - | (9) develop recommendations to address interjurisdictional restrictions to | |
| 128 | - | paratransit services, including restrictions relating to medical appointments that cross | |
| 129 | - | jurisdictional lines. | |
| 124 | + | (v) workplace injury rates; 13 | |
| 130 | 125 | ||
| 131 | - | (d) The Governor may include in the fiscal year 2026 budget bill an appropriation | |
| 132 | - | of at least $150,000 for the purpose of carrying out the study required under subsection (b) | |
| 133 | - | of this section. | |
| 126 | + | (vi) workers’ compensation claims rates; 14 | |
| 134 | 127 | ||
| 135 | - | (e) On or before July 1, 2025, the Maryland Transportation Institute shall submit | |
| 136 | - | a report on its findings and recommendations to: | |
| 128 | + | (vii) career training opportunities; 15 | |
| 137 | 129 | ||
| 138 | - | ( | |
| 130 | + | (viii) career advancement opportunities; 16 | |
| 139 | 131 | ||
| 140 | - | ( | |
| 132 | + | (ix) average wages and benefits; 17 | |
| 141 | 133 | ||
| 142 | - | ( | |
| 134 | + | (x) morale and satisfaction; and 18 | |
| 143 | 135 | ||
| 144 | - | ( | |
| 145 | - | ||
| 136 | + | (xi) any other relevant aspects as the Maryland Transportation 19 | |
| 137 | + | Institute deems necessary; 20 | |
| 146 | 138 | ||
| 147 | - | – 4 – | |
| 139 | + | (6) in consultation with the Maryland Commission on Disabilities and the 21 | |
| 140 | + | State Coordinating Committee for Human Services Transportation, solicit input and 22 | |
| 141 | + | comments from the public and riders of the Administration’s MobilityLink paratransit 23 | |
| 142 | + | service; and 24 | |
| 148 | 143 | ||
| 149 | - | (iii) the members of the Baltimore County D elegation to the | |
| 150 | - | Maryland General Assembly; and | |
| 144 | + | (7) develop recommendations for service improvements to the 25 | |
| 145 | + | Administration’s MobilityLink paratransit service, considering long–term costs and 26 | |
| 146 | + | benefits alongside a qualitative analysis to enhance the delivery of high–quality service to 27 | |
| 147 | + | MobilityLink riders; 28 4 SENATE BILL 891 | |
| 151 | 148 | ||
| 152 | - | (iv) the members of the Baltimore City Delegation to the Maryland | |
| 153 | - | General Assembly; | |
| 154 | 149 | ||
| 155 | - | (3) the County Executive and County Council of Anne Arundel County; | |
| 156 | 150 | ||
| 157 | - | (4) the County Executive and County Council of Baltimore County; and | |
| 151 | + | (8) develop recommendations for service improvements to individuals 1 | |
| 152 | + | located at least three–quarters of a mile from in areas outside of three–quarters of a mile of 2 | |
| 153 | + | a fixed transportation route; and 3 | |
| 158 | 154 | ||
| 159 | - | (5) the Maryland Department of Transportation; and | |
| 155 | + | (9) develop recommendations to address interjurisdictional restrictions to 4 | |
| 156 | + | paratransit services, including restrictions relating to medical appointments that cross 5 | |
| 157 | + | jurisdictional lines. 6 | |
| 160 | 158 | ||
| 161 | - | (5) (6) the Mayor and City Council of Baltimore City. | |
| 159 | + | (d) The Governor may include in the fiscal year 2026 budget bill an appropriation 7 | |
| 160 | + | of at least $150,000 for the purpose of carrying out the study required under subsection (b) 8 | |
| 161 | + | of this section. 9 | |
| 162 | 162 | ||
| 163 | - | SECTION 2. AND BE IT FURTHER ENACTED, That this Act shall take effect July | |
| 164 | - | 1, 2024. It shall remain effective for a period of 1 year and 6 months 2 years and, at the end | |
| 165 | - | of December 31, 2025 June 30, 2026, this Act, with no further action required by the | |
| 166 | - | General Assembly, shall be abrogated and of no further force and effect. | |
| 163 | + | (e) On or before July 1, 2025, the Maryland Transportation Institute shall submit 10 | |
| 164 | + | a report on its findings and recommendations to: 11 | |
| 167 | 165 | ||
| 168 | - | Approved by the Governor, May 9, 2024. | |
| 166 | + | (1) the Governor; 12 | |
| 167 | + | ||
| 168 | + | (2) in accordance with § 2–1257 of the State Government Article: 13 | |
| 169 | + | ||
| 170 | + | (i) the General Assembly; 14 | |
| 171 | + | ||
| 172 | + | (ii) the members of the Anne Arundel County Delegation to the 15 | |
| 173 | + | Maryland General Assembly; 16 | |
| 174 | + | ||
| 175 | + | (iii) the members of the Baltimore County Delegation to the 17 | |
| 176 | + | Maryland General Assembly; and 18 | |
| 177 | + | ||
| 178 | + | (iv) the members of the Baltimore City Delegation to the Maryland 19 | |
| 179 | + | General Assembly; 20 | |
| 180 | + | ||
| 181 | + | (3) the County Executive and County Council of Anne Arundel County; 21 | |
| 182 | + | ||
| 183 | + | (4) the County Executive and County Council of Baltimore County; and 22 | |
| 184 | + | ||
| 185 | + | (5) the Maryland Department of Transportation; and 23 | |
| 186 | + | ||
| 187 | + | (5) (6) the Mayor and City Council of Baltimore City. 24 | |
| 188 | + | ||
| 189 | + | SECTION 2. AND BE IT FURTHER ENACTED, That this Act shall take effect July 25 | |
| 190 | + | 1, 2024. It shall remain effective for a period of 1 year and 6 months 2 years and, at the end 26 | |
| 191 | + | of December 31, 2025 June 30, 2026, this Act, with no further action required by the 27 | |
| 192 | + | General Assembly, shall be abrogated and of no further force and effect. 28 |