Oklahoma 2022 Regular Session

Oklahoma Senate Bill SB550 Compare Versions

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4-An Act
5-ENROLLED SENATE
29+HOUSE OF REPRESENTATIVES - FLOOR VERSION
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31+STATE OF OKLAHOMA
32+
33+1st Session of the 58th Legislature (2021)
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35+ENGROSSED SENATE
636 BILL NO. 550 By: Newhouse of the Senate
737
838 and
939
10- Pae, McEntire, Davis,
11-Provenzano and Phillips of
40+ Pae, McEntire and Davis of
1241 the House
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1747 An Act relating to health insurance; amen ding 36 O.S.
1848 2011, Section 1219, which relates to processing
1949 claims; requiring insurer to provide specific reason
2050 for denial of clean claims and partial clean claims
2151 to certain persons within thirty days; requiring
2252 insurer to include instructions for appea ling denial;
2353 authorizing certain persons to submit written appeal
2454 after denial; requiring insurer to provide certain
2555 response to appeal and contact information of
2656 department of appeals; and providing an effective
2757 date.
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33-SUBJECT: Health insurance
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3563 BE IT ENACTED BY THE PEOPLE OF T HE STATE OF OKLAHOMA:
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3764 SECTION 1. AMENDATORY 36 O.S. 2011, Section 1219, is
3865 amended to read as follows:
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4066 Section 1219. A. In the administration, servicing, or
4167 processing of any accident and health insurance policy, every
4268 insurer shall reimburse all clean claims of an insured, an assignee
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4396 of the insured, or a health care provider within forty -five (45)
4497 calendar days after receipt of the claim by the insurer.
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4698 B. As used in this section:
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5099 1. “Accident and health insurance policy ” or “policy” means any
51100 policy, certificate, contract, agreement or other instrument that
52101 provides accident and health insurance, as defined in Section 703 of
53102 this title, to any person in this state, and any subscriber
54103 certificate or any evidence of coverage is sued by a health
55104 maintenance organization to any person in this state;
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57105 2. “Clean claim” means a claim that has no defect or
58106 impropriety, including a lack of any required substantiating
59107 documentation, or particular circumstance requiring special
60108 treatment that impedes prompt payment; and
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62109 3. “Insurer” means any entity that provides an accident and
63110 health insurance policy in this state , including, but not limited
64111 to, a licensed insurance company, a not -for-profit hospital service
65112 and medical indemnity corpor ation, a health maintenance
66113 organization, a fraternal benefit society, a multiple employer
67114 welfare arrangement, or any other entity subject to regulation by
68115 the Insurance Commissioner.
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70116 C. If a claim or any portion of a claim is determined to have
71117 defects or improprieties, including a lack of any required
72118 substantiating documentation , or particular circumstance requiring
73119 special treatment, the insured , enrollee or subscriber, assignee of
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74147 the insured, enrollee or subscriber, and health care provider shall
75148 be notified in writing within thirty (30) calendar days after
76149 receipt of the claim by the insurer. The written notice shall
77150 specify the portion of the claim that is causing a delay in
78151 processing and explain any additional information or corrections
79152 needed. Failure of an insurer to provide the insured, enrollee or
80153 subscriber, assignee of the insured, enrollee or subscriber, and
81154 health care provider with the notice shall constitute prima facie
82155 evidence that the claim will be paid in accordance with the terms of
83156 the policy. Provided, if a claim is not submitted into the system
84157 due to a failure to meet basic Electronic Data Interchange (EDI)
85158 and/or Health Insurance Portability and Accountability Act (HIPAA)
86159 edits, electronic notification of the failure to the s ubmitter shall
87160 be deemed compliance with this subsection. Provided further, health
88161 maintenance organizations shall not be required to notify the
89162 insured, enrollee or subscriber, or assignee of the insured,
90163 enrollee or subscriber of any claim defect or imp ropriety.
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94164 D. Upon receipt of the additional information or corrections
95165 which led to the claim ’s being delayed and a determination that the
96166 information is accurate, an insurer shall either pay or deny the
97167 claim or a portion of the claim within forty -five (45) calendar
98168 days.
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100169 D. If a clean claim or any portion of a clean claim is denied
101170 for any reason, the insured , enrollee or subscriber, assignee of the
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102198 insured, enrollee or subscriber, and health care provider shall be
103199 notified in writing within thirty (30) calendar days after receipt
104200 of the claim by the insurer. The written notice shall specify in
105201 detail the reason for the denial including instructions on where a
106202 person or entity that received notification may respond through
107203 dedicated facsimile or electro nic mail message or the address or
108204 electronic mail message address of the department of appeals of the
109205 insurer. Upon receiving written notice of denial, a recipient may
110206 submit a detailed appeal in writing explaining why the claim should
111207 be approved. If the insurer denies the appeal, the insurer shall
112208 address in writing the specific details included in the written
113209 appeal and provide the phone number of a health plan representative
114210 at the department of appeals of the insurer.
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116211 E. Payment shall be considered made on:
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118212 1. The date a draft or other valid instrument which is
119213 equivalent to the amount of the payment is placed in the United
120214 States mail in a properly addressed, postpaid envelope; or
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122215 2. If not so posted, the date of delivery.
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124216 F. An overdue payment shall bear simple interest at the rate of
125217 ten percent (10%) per year.
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127218 G. In the event litigation should ensue based upon such a
128219 claim, the prevailing party shall be entitled to recover a
129220 reasonable attorney fee to be set by the court and taxed as costs
130221 against the party or parties who do not prevail.
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132249 H. The Insurance Commissioner shall develop a standardized
133250 prompt pay form for use by providers in reporting violations of
134251 prompt pay requirements. The form shall include a requirement that
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136-ENR. S. B. NO. 550 Page 4
137252 documentation of the reason for the delay in payment or
138253 documentation of proof of payment must be provided within ten (10)
139254 days of the filing of the form. The Commissioner shall provide the
140255 form to health maintenance organizations and providers.
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142256 I. The provisions of this section shall not apply to the
143257 Oklahoma Life and Health Insurance Guaranty Association or to the
144258 Oklahoma Property and Casualty Insurance Guaranty Association.
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146259 SECTION 2. This act shall become effective November 1, 2021.
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149-ENR. S. B. NO. 550 Page 5
150-Passed the Senate the 10th day of March, 2021.
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154- Presiding Officer of the Senate
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157-Passed the House of Representatives the 19th day of April, 2021.
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161- Presiding Officer of the House
162- of Representatives
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164-OFFICE OF THE GOVERNOR
165-Received by the Office of the Governor this _______ _____________
166-day of ___________________, 20_______, at _______ o'clock _______ M.
167-By: _______________________________ __
168-Approved by the Governor of the State of Oklahoma this _____ ____
169-day of _________________ __, 20_______, at _______ o'clock _______ M.
170-
171- _____________________________ ____
172- Governor of the State of Oklahoma
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175-OFFICE OF THE SECRETARY OF STATE
176-Received by the Office of the Secretary of State this _______ ___
177-day of __________________, 20 _______, at _______ o'clock _______ M.
178-By: _______________________________ __
261+COMMITTEE REPORT BY: COMMITTEE ON INSURANCE, dated 04/01/2021 - DO
262+PASS, As Coauthored.