Old | New | Differences | |
---|---|---|---|
1 | - | S.B. No. 1264 | |
1 | + | 86R31987 SCL-D | |
2 | + | By: Hancock, et al. S.B. No. 1264 | |
3 | + | (Oliverson, Martinez Fischer, Bonnen of Galveston, Zerwas, | |
4 | + | Lucio III) | |
2 | 5 | ||
3 | 6 | ||
7 | + | A BILL TO BE ENTITLED | |
4 | 8 | AN ACT | |
5 | 9 | relating to consumer protections against certain medical and health | |
6 | 10 | care billing by certain out-of-network providers. | |
7 | 11 | BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: | |
8 | 12 | ARTICLE 1. ELIMINATION OF SURPRISE BILLING FOR CERTAIN HEALTH | |
9 | 13 | BENEFIT PLANS | |
10 | - | SECTION 1.01. Subtitle G, Title 5, Insurance Code, is | |
11 | - | amended by adding Chapter 752 to read as follows: | |
12 | - | CHAPTER 752. ENFORCEMENT OF BALANCE BILLING PROHIBITIONS | |
13 | - | Sec. 752.0001. DEFINITION. In this chapter, | |
14 | - | "administrator" has the meaning assigned by Section 1467.001. | |
15 | - | Sec. 752.0002. INJUNCTION FOR BALANCE BILLING. (a) If the | |
16 | - | attorney general receives a referral from the appropriate | |
17 | - | regulatory agency indicating that an individual or entity, | |
18 | - | including a health benefit plan issuer or administrator, has | |
19 | - | exhibited a pattern of intentionally violating a law that prohibits | |
20 | - | the individual or entity from billing an insured, participant, or | |
21 | - | enrollee in an amount greater than an applicable copayment, | |
22 | - | coinsurance, and deductible under the insured's, participant's, or | |
23 | - | enrollee's managed care plan or that imposes a requirement related | |
24 | - | to that prohibition, the attorney general may bring a civil action | |
25 | - | in the name of the state to enjoin the individual or entity from the | |
26 | - | violation. | |
27 | - | (b) If the attorney general prevails in an action brought | |
28 | - | under Subsection (a), the attorney general may recover reasonable | |
29 | - | attorney's fees, costs, and expenses, including court costs and | |
30 | - | witness fees, incurred in bringing the action. | |
31 | - | Sec. 752.0003. ENFORCEMENT BY REGULATORY AGENCY. (a) An | |
32 | - | appropriate regulatory agency that licenses, certifies, or | |
33 | - | otherwise authorizes a physician, health care practitioner, health | |
34 | - | care facility, or other health care provider to practice or operate | |
35 | - | in this state may take disciplinary action against the physician, | |
36 | - | practitioner, facility, or provider if the physician, | |
37 | - | practitioner, facility, or provider violates a law that prohibits | |
38 | - | the physician, practitioner, facility, or provider from billing an | |
39 | - | insured, participant, or enrollee in an amount greater than an | |
40 | - | applicable copayment, coinsurance, and deductible under the | |
41 | - | insured's, participant's, or enrollee's managed care plan or that | |
42 | - | imposes a requirement related to that prohibition. | |
43 | - | (b) The department may take disciplinary action against a | |
44 | - | health benefit plan issuer or administrator if the issuer or | |
45 | - | administrator violates a law requiring the issuer or administrator | |
46 | - | to provide notice of a balance billing prohibition or make a related | |
47 | - | disclosure. | |
48 | - | (c) A regulatory agency described by Subsection (a) or the | |
49 | - | commissioner may adopt rules as necessary to implement this | |
50 | - | section. Section 2001.0045, Government Code, does not apply to | |
51 | - | rules adopted under this subsection. | |
52 | - | SECTION 1.02. Subchapter A, Chapter 1271, Insurance Code, | |
53 | - | is amended by adding Section 1271.008 to read as follows: | |
54 | - | Sec. 1271.008. BALANCE BILLING PROHIBITION NOTICE. (a) A | |
55 | - | health maintenance organization shall provide written notice in | |
56 | - | accordance with this section in an explanation of benefits provided | |
57 | - | to the enrollee and the physician or provider in connection with a | |
58 | - | health care service or supply provided by a non-network physician | |
59 | - | or provider. The notice must include: | |
60 | - | (1) a statement of the billing prohibition under | |
61 | - | Section 1271.155, 1271.157, or 1271.158, as applicable; | |
62 | - | (2) the total amount the physician or provider may | |
63 | - | bill the enrollee under the enrollee's health benefit plan and an | |
64 | - | itemization of copayments, coinsurance, deductibles, and other | |
65 | - | amounts included in that total; and | |
66 | - | (3) for an explanation of benefits provided to the | |
67 | - | physician or provider, information required by commissioner rule | |
68 | - | advising the physician or provider of the availability of mediation | |
69 | - | or arbitration, as applicable, under Chapter 1467. | |
70 | - | (b) A health maintenance organization shall provide the | |
71 | - | explanation of benefits with the notice required by this section to | |
72 | - | a physician or health care provider not later than the date the | |
73 | - | health maintenance organization makes a payment under Section | |
74 | - | 1271.155, 1271.157, or 1271.158, as applicable. | |
75 | - | SECTION 1.03. Section 1271.155, Insurance Code, is amended | |
76 | - | by amending Subsection (b) and adding Subsections (f), (g), and (h) | |
77 | - | to read as follows: | |
78 | - | (b) A health care plan of a health maintenance organization | |
79 | - | must provide the following coverage of emergency care: | |
80 | - | (1) a medical screening examination or other | |
81 | - | evaluation required by state or federal law necessary to determine | |
82 | - | whether an emergency medical condition exists shall be provided to | |
83 | - | covered enrollees in a hospital emergency facility or comparable | |
84 | - | facility; | |
85 | - | (2) necessary emergency care shall be provided to | |
86 | - | covered enrollees, including the treatment and stabilization of an | |
87 | - | emergency medical condition; [and] | |
88 | - | (3) services originated in a hospital emergency | |
89 | - | facility, freestanding emergency medical care facility, or | |
90 | - | comparable emergency facility following treatment or stabilization | |
91 | - | of an emergency medical condition shall be provided to covered | |
92 | - | enrollees as approved by the health maintenance organization, | |
93 | - | subject to Subsections (c) and (d); and | |
94 | - | (4) supplies related to a service described by this | |
95 | - | subsection shall be provided to covered enrollees. | |
96 | - | (f) For emergency care subject to this section or a supply | |
97 | - | related to that care, a health maintenance organization shall make | |
98 | - | a payment required by Subsection (a) directly to the non-network | |
99 | - | physician or provider not later than, as applicable: | |
100 | - | (1) the 30th day after the date the health maintenance | |
101 | - | organization receives an electronic clean claim as defined by | |
102 | - | Section 843.336 for those services that includes all information | |
103 | - | necessary for the health maintenance organization to pay the claim; | |
104 | - | or | |
105 | - | (2) the 45th day after the date the health maintenance | |
106 | - | organization receives a nonelectronic clean claim as defined by | |
107 | - | Section 843.336 for those services that includes all information | |
108 | - | necessary for the health maintenance organization to pay the claim. | |
109 | - | (g) For emergency care subject to this section or a supply | |
110 | - | related to that care, a non-network physician or provider or a | |
111 | - | person asserting a claim as an agent or assignee of the physician or | |
112 | - | provider may not bill an enrollee in, and the enrollee does not have | |
113 | - | financial responsibility for, an amount greater than an applicable | |
114 | - | copayment, coinsurance, and deductible under the enrollee's health | |
115 | - | care plan that: | |
116 | - | (1) is based on: | |
117 | - | (A) the amount initially determined payable by | |
118 | - | the health maintenance organization; or | |
119 | - | (B) if applicable, a modified amount as | |
120 | - | determined under the health maintenance organization's internal | |
121 | - | appeal process; and | |
122 | - | (2) is not based on any additional amount determined | |
123 | - | to be owed to the physician or provider under Chapter 1467. | |
124 | - | (h) This section may not be construed to require the | |
125 | - | imposition of a penalty under Section 843.342. | |
126 | - | SECTION 1.04. Subchapter D, Chapter 1271, Insurance Code, | |
127 | - | is amended by adding Sections 1271.157 and 1271.158 to read as | |
128 | - | follows: | |
129 | - | Sec. 1271.157. NON-NETWORK FACILITY-BASED PROVIDERS. | |
130 | - | (a) In this section, "facility-based provider" means a physician | |
131 | - | or provider who provides health care services to patients of a | |
132 | - | health care facility. | |
133 | - | (b) Except as provided by Subsection (d), a health | |
134 | - | maintenance organization shall pay for a covered health care | |
135 | - | service performed for or a covered supply related to that service | |
136 | - | provided to an enrollee by a non-network physician or provider who | |
137 | - | is a facility-based provider at the usual and customary rate or at | |
138 | - | an agreed rate if the provider performed the service at a health | |
139 | - | care facility that is a network provider. The health maintenance | |
140 | - | organization shall make a payment required by this subsection | |
141 | - | directly to the physician or provider not later than, as | |
142 | - | applicable: | |
143 | - | (1) the 30th day after the date the health maintenance | |
144 | - | organization receives an electronic clean claim as defined by | |
145 | - | Section 843.336 for those services that includes all information | |
146 | - | necessary for the health maintenance organization to pay the claim; | |
147 | - | or | |
148 | - | (2) the 45th day after the date the health maintenance | |
149 | - | organization receives a nonelectronic clean claim as defined by | |
150 | - | Section 843.336 for those services that includes all information | |
151 | - | necessary for the health maintenance organization to pay the claim. | |
152 | - | (c) Except as provided by Subsection (d), a non-network | |
153 | - | facility-based provider or a person asserting a claim as an agent or | |
154 | - | assignee of the provider may not bill an enrollee receiving a health | |
155 | - | care service or supply described by Subsection (b) in, and the | |
156 | - | enrollee does not have financial responsibility for, an amount | |
157 | - | greater than an applicable copayment, coinsurance, and deductible | |
158 | - | under the enrollee's health care plan that: | |
159 | - | (1) is based on: | |
160 | - | (A) the amount initially determined payable by | |
161 | - | the health maintenance organization; or | |
162 | - | (B) if applicable, a modified amount as | |
163 | - | determined under the health maintenance organization's internal | |
164 | - | appeal process; and | |
165 | - | (2) is not based on any additional amount determined | |
166 | - | to be owed to the provider under Chapter 1467. | |
167 | - | (d) This section does not apply to a nonemergency health | |
168 | - | care or medical service: | |
169 | - | (1) that an enrollee elects to receive in writing in | |
170 | - | advance of the service with respect to each non-network physician | |
171 | - | or provider providing the service; and | |
172 | - | (2) for which a non-network physician or provider, | |
173 | - | before providing the service, provides a complete written | |
174 | - | disclosure to the enrollee that: | |
175 | - | (A) explains that the physician or provider does | |
176 | - | not have a contract with the enrollee's health benefit plan; | |
177 | - | (B) discloses projected amounts for which the | |
178 | - | enrollee may be responsible; and | |
179 | - | (C) discloses the circumstances under which the | |
180 | - | enrollee would be responsible for those amounts. | |
181 | - | (e) This section may not be construed to require the | |
182 | - | imposition of a penalty under Section 843.342. | |
183 | - | Sec. 1271.158. NON-NETWORK DIAGNOSTIC IMAGING PROVIDER OR | |
184 | - | LABORATORY SERVICE PROVIDER. (a) In this section, "diagnostic | |
185 | - | imaging provider" and "laboratory service provider" have the | |
186 | - | meanings assigned by Section 1467.001. | |
187 | - | (b) Except as provided by Subsection (d), a health | |
188 | - | maintenance organization shall pay for a covered health care | |
189 | - | service performed by or a covered supply related to that service | |
190 | - | provided to an enrollee by a non-network diagnostic imaging | |
191 | - | provider or laboratory service provider at the usual and customary | |
192 | - | rate or at an agreed rate if the provider performed the service in | |
193 | - | connection with a health care service performed by a network | |
194 | - | physician or provider. The health maintenance organization shall | |
195 | - | make a payment required by this subsection directly to the | |
196 | - | physician or provider not later than, as applicable: | |
197 | - | (1) the 30th day after the date the health maintenance | |
198 | - | organization receives an electronic clean claim as defined by | |
199 | - | Section 843.336 for those services that includes all information | |
200 | - | necessary for the health maintenance organization to pay the claim; | |
201 | - | or | |
202 | - | (2) the 45th day after the date the health maintenance | |
203 | - | organization receives a nonelectronic clean claim as defined by | |
204 | - | Section 843.336 for those services that includes all information | |
205 | - | necessary for the health maintenance organization to pay the claim. | |
206 | - | (c) Except as provided by Subsection (d), a non-network | |
207 | - | diagnostic imaging provider or laboratory service provider or a | |
208 | - | person asserting a claim as an agent or assignee of the provider may | |
209 | - | not bill an enrollee receiving a health care service or supply | |
210 | - | described by Subsection (b) in, and the enrollee does not have | |
211 | - | financial responsibility for, an amount greater than an applicable | |
212 | - | copayment, coinsurance, and deductible under the enrollee's health | |
213 | - | care plan that: | |
214 | - | (1) is based on: | |
215 | - | (A) the amount initially determined payable by | |
216 | - | the health maintenance organization; or | |
217 | - | (B) if applicable, a modified amount as | |
218 | - | determined under the health maintenance organization's internal | |
219 | - | appeal process; and | |
220 | - | (2) is not based on any additional amount determined | |
221 | - | to be owed to the provider under Chapter 1467. | |
222 | - | (d) This section does not apply to a nonemergency health | |
223 | - | care or medical service: | |
224 | - | (1) that an enrollee elects to receive in writing in | |
225 | - | advance of the service with respect to each non-network physician | |
226 | - | or provider providing the service; and | |
227 | - | (2) for which a non-network physician or provider, | |
228 | - | before providing the service, provides a complete written | |
229 | - | disclosure to the enrollee that: | |
230 | - | (A) explains that the physician or provider does | |
231 | - | not have a contract with the enrollee's health benefit plan; | |
232 | - | (B) discloses projected amounts for which the | |
233 | - | enrollee may be responsible; and | |
234 | - | (C) discloses the circumstances under which the | |
235 | - | enrollee would be responsible for those amounts. | |
236 | - | (e) This section may not be construed to require the | |
237 | - | imposition of a penalty under Section 843.342. | |
238 | - | SECTION 1.05. Section 1301.0045(b), Insurance Code, is | |
239 | - | amended to read as follows: | |
240 | - | (b) Except as provided by Sections 1301.0052, 1301.0053, | |
241 | - | [and] 1301.155, 1301.164, and 1301.165, this chapter may not be | |
242 | - | construed to require an exclusive provider benefit plan to | |
243 | - | compensate a nonpreferred provider for services provided to an | |
244 | - | insured. | |
245 | - | SECTION 1.06. Section 1301.0053, Insurance Code, is amended | |
246 | - | to read as follows: | |
247 | - | Sec. 1301.0053. EXCLUSIVE PROVIDER BENEFIT PLANS: | |
248 | - | EMERGENCY CARE. (a) If an out-of-network [a nonpreferred] | |
249 | - | provider provides emergency care as defined by Section 1301.155 to | |
250 | - | an enrollee in an exclusive provider benefit plan, the issuer of the | |
251 | - | plan shall reimburse the out-of-network [nonpreferred] provider at | |
252 | - | the usual and customary rate or at a rate agreed to by the issuer and | |
253 | - | the out-of-network [nonpreferred] provider for the provision of the | |
254 | - | services and any supply related to those services. The insurer | |
255 | - | shall make a payment required by this subsection directly to the | |
256 | - | provider not later than, as applicable: | |
257 | - | (1) the 30th day after the date the insurer receives an | |
258 | - | electronic clean claim as defined by Section 1301.101 for those | |
259 | - | services that includes all information necessary for the insurer to | |
260 | - | pay the claim; or | |
261 | - | (2) the 45th day after the date the insurer receives a | |
262 | - | nonelectronic clean claim as defined by Section 1301.101 for those | |
263 | - | services that includes all information necessary for the insurer to | |
264 | - | pay the claim. | |
265 | - | (b) For emergency care subject to this section or a supply | |
266 | - | related to that care, an out-of-network provider or a person | |
267 | - | asserting a claim as an agent or assignee of the provider may not | |
268 | - | bill an insured in, and the insured does not have financial | |
269 | - | responsibility for, an amount greater than an applicable copayment, | |
270 | - | coinsurance, and deductible under the insured's exclusive provider | |
271 | - | benefit plan that: | |
272 | - | (1) is based on: | |
273 | - | (A) the amount initially determined payable by | |
274 | - | the insurer; or | |
275 | - | (B) if applicable, a modified amount as | |
276 | - | determined under the insurer's internal appeal process; and | |
277 | - | (2) is not based on any additional amount determined | |
278 | - | to be owed to the provider under Chapter 1467. | |
279 | - | (c) This section may not be construed to require the | |
280 | - | imposition of a penalty under Section 1301.137. | |
281 | - | SECTION 1.07. Subchapter A, Chapter 1301, Insurance Code, | |
282 | - | is amended by adding Section 1301.010 to read as follows: | |
283 | - | Sec. 1301.010. BALANCE BILLING PROHIBITION NOTICE. (a) An | |
284 | - | insurer shall provide written notice in accordance with this | |
285 | - | section in an explanation of benefits provided to the insured and | |
286 | - | the physician or health care provider in connection with a medical | |
287 | - | care or health care service or supply provided by an out-of-network | |
288 | - | provider. The notice must include: | |
289 | - | (1) a statement of the billing prohibition under | |
290 | - | Section 1301.0053, 1301.155, 1301.164, or 1301.165, as applicable; | |
291 | - | (2) the total amount the physician or provider may | |
292 | - | bill the insured under the insured's preferred provider benefit | |
293 | - | plan and an itemization of copayments, coinsurance, deductibles, | |
294 | - | and other amounts included in that total; and | |
295 | - | (3) for an explanation of benefits provided to the | |
296 | - | physician or provider, information required by commissioner rule | |
297 | - | advising the physician or provider of the availability of mediation | |
298 | - | or arbitration, as applicable, under Chapter 1467. | |
299 | - | (b) An insurer shall provide the explanation of benefits | |
300 | - | with the notice required by this section to a physician or health | |
301 | - | care provider not later than the date the insurer makes a payment | |
302 | - | under Section 1301.0053, 1301.155, 1301.164, or 1301.165, as | |
303 | - | applicable. | |
304 | - | SECTION 1.08. Section 1301.155, Insurance Code, is amended | |
305 | - | by amending Subsection (b) and adding Subsections (c), (d), and (e) | |
306 | - | to read as follows: | |
307 | - | (b) If an insured cannot reasonably reach a preferred | |
308 | - | provider, an insurer shall provide reimbursement for the following | |
309 | - | emergency care services at the usual and customary rate or at an | |
310 | - | agreed rate and at the preferred level of benefits until the insured | |
311 | - | can reasonably be expected to transfer to a preferred provider: | |
312 | - | (1) a medical screening examination or other | |
313 | - | evaluation required by state or federal law to be provided in the | |
314 | - | emergency facility of a hospital that is necessary to determine | |
315 | - | whether a medical emergency condition exists; | |
316 | - | (2) necessary emergency care services, including the | |
317 | - | treatment and stabilization of an emergency medical condition; | |
318 | - | [and] | |
319 | - | (3) services originating in a hospital emergency | |
320 | - | facility or freestanding emergency medical care facility following | |
321 | - | treatment or stabilization of an emergency medical condition; and | |
322 | - | (4) supplies related to a service described by this | |
323 | - | subsection. | |
324 | - | (c) For emergency care subject to this section or a supply | |
325 | - | related to that care, an insurer shall make a payment required by | |
326 | - | this section directly to the out-of-network provider not later | |
327 | - | than, as applicable: | |
328 | - | (1) the 30th day after the date the insurer receives an | |
329 | - | electronic clean claim as defined by Section 1301.101 for those | |
330 | - | services that includes all information necessary for the insurer to | |
331 | - | pay the claim; or | |
332 | - | (2) the 45th day after the date the insurer receives a | |
333 | - | nonelectronic clean claim as defined by Section 1301.101 for those | |
334 | - | services that includes all information necessary for the insurer to | |
335 | - | pay the claim. | |
336 | - | (d) For emergency care subject to this section or a supply | |
337 | - | related to that care, an out-of-network provider or a person | |
338 | - | asserting a claim as an agent or assignee of the provider may not | |
339 | - | bill an insured in, and the insured does not have financial | |
340 | - | responsibility for, an amount greater than an applicable copayment, | |
341 | - | coinsurance, and deductible under the insured's preferred provider | |
342 | - | benefit plan that: | |
343 | - | (1) is based on: | |
344 | - | (A) the amount initially determined payable by | |
345 | - | the insurer; or | |
346 | - | (B) if applicable, a modified amount as | |
347 | - | determined under the insurer's internal appeal process; and | |
348 | - | (2) is not based on any additional amount determined | |
349 | - | to be owed to the provider under Chapter 1467. | |
350 | - | (e) This section may not be construed to require the | |
351 | - | imposition of a penalty under Section 1301.137. | |
352 | - | SECTION 1.09. Subchapter D, Chapter 1301, Insurance Code, | |
353 | - | is amended by adding Sections 1301.164 and 1301.165 to read as | |
354 | - | follows: | |
355 | - | Sec. 1301.164. OUT-OF-NETWORK FACILITY-BASED PROVIDERS. | |
356 | - | (a) In this section, "facility-based provider" means a physician | |
357 | - | or health care provider who provides medical care or health care | |
358 | - | services to patients of a health care facility. | |
359 | - | (b) Except as provided by Subsection (d), an insurer shall | |
360 | - | pay for a covered medical care or health care service performed for | |
361 | - | or a covered supply related to that service provided to an insured | |
362 | - | by an out-of-network provider who is a facility-based provider at | |
363 | - | the usual and customary rate or at an agreed rate if the provider | |
364 | - | performed the service at a health care facility that is a preferred | |
365 | - | provider. The insurer shall make a payment required by this | |
366 | - | subsection directly to the provider not later than, as applicable: | |
367 | - | (1) the 30th day after the date the insurer receives an | |
368 | - | electronic clean claim as defined by Section 1301.101 for those | |
369 | - | services that includes all information necessary for the insurer to | |
370 | - | pay the claim; or | |
371 | - | (2) the 45th day after the date the insurer receives a | |
372 | - | nonelectronic clean claim as defined by Section 1301.101 for those | |
373 | - | services that includes all information necessary for the insurer to | |
374 | - | pay the claim. | |
375 | - | (c) Except as provided by Subsection (d), an out-of-network | |
376 | - | provider who is a facility-based provider or a person asserting a | |
377 | - | claim as an agent or assignee of the provider may not bill an | |
378 | - | insured receiving a medical care or health care service or supply | |
379 | - | described by Subsection (b) in, and the insured does not have | |
380 | - | financial responsibility for, an amount greater than an applicable | |
381 | - | copayment, coinsurance, and deductible under the insured's | |
382 | - | preferred provider benefit plan that: | |
383 | - | (1) is based on: | |
384 | - | (A) the amount initially determined payable by | |
385 | - | the insurer; or | |
386 | - | (B) if applicable, a modified amount as | |
387 | - | determined under the insurer's internal appeal process; and | |
388 | - | (2) is not based on any additional amount determined | |
389 | - | to be owed to the provider under Chapter 1467. | |
390 | - | (d) This section does not apply to a nonemergency health | |
391 | - | care or medical service: | |
392 | - | (1) that an insured elects to receive in writing in | |
393 | - | advance of the service with respect to each out-of-network provider | |
394 | - | providing the service; and | |
395 | - | (2) for which an out-of-network provider, before | |
396 | - | providing the service, provides a complete written disclosure to | |
397 | - | the insured that: | |
398 | - | (A) explains that the provider does not have a | |
399 | - | contract with the insured's preferred provider benefit plan; | |
400 | - | (B) discloses projected amounts for which the | |
401 | - | insured may be responsible; and | |
402 | - | (C) discloses the circumstances under which the | |
403 | - | insured would be responsible for those amounts. | |
404 | - | (e) This section may not be construed to require the | |
405 | - | imposition of a penalty under Section 1301.137. | |
406 | - | Sec. 1301.165. OUT-OF-NETWORK DIAGNOSTIC IMAGING PROVIDER | |
407 | - | OR LABORATORY SERVICE PROVIDER. (a) In this section, "diagnostic | |
408 | - | imaging provider" and "laboratory service provider" have the | |
409 | - | meanings assigned by Section 1467.001. | |
410 | - | (b) Except as provided by Subsection (d), an insurer shall | |
411 | - | pay for a covered medical care or health care service performed by | |
412 | - | or a covered supply related to that service provided to an insured | |
413 | - | by an out-of-network provider who is a diagnostic imaging provider | |
414 | - | or laboratory service provider at the usual and customary rate or at | |
415 | - | an agreed rate if the provider performed the service in connection | |
416 | - | with a medical care or health care service performed by a preferred | |
417 | - | provider. The insurer shall make a payment required by this | |
418 | - | subsection directly to the provider not later than, as applicable: | |
419 | - | (1) the 30th day after the date the insurer receives an | |
420 | - | electronic clean claim as defined by Section 1301.101 for those | |
421 | - | services that includes all information necessary for the insurer to | |
422 | - | pay the claim; or | |
423 | - | (2) the 45th day after the date the insurer receives a | |
424 | - | nonelectronic clean claim as defined by Section 1301.101 for those | |
425 | - | services that includes all information necessary for the insurer to | |
426 | - | pay the claim. | |
427 | - | (c) Except as provided by Subsection (d), an out-of-network | |
428 | - | provider who is a diagnostic imaging provider or laboratory service | |
429 | - | provider or a person asserting a claim as an agent or assignee of | |
430 | - | the provider may not bill an insured receiving a medical care or | |
431 | - | health care service or supply described by Subsection (b) in, and | |
432 | - | the insured does not have financial responsibility for, an amount | |
433 | - | greater than an applicable copayment, coinsurance, and deductible | |
434 | - | under the insured's preferred provider benefit plan that: | |
435 | - | (1) is based on: | |
436 | - | (A) the amount initially determined payable by | |
437 | - | the insurer; or | |
438 | - | (B) if applicable, the modified amount as | |
439 | - | determined under the insurer's internal appeal process; and | |
440 | - | (2) is not based on any additional amount determined | |
441 | - | to be owed to the provider under Chapter 1467. | |
442 | - | (d) This section does not apply to a nonemergency health | |
443 | - | care or medical service: | |
444 | - | (1) that an insured elects to receive in writing in | |
445 | - | advance of the service with respect to each out-of-network provider | |
446 | - | providing the service; and | |
447 | - | (2) for which an out-of-network provider, before | |
448 | - | providing the service, provides a complete written disclosure to | |
449 | - | the insured that: | |
450 | - | (A) explains that the provider does not have a | |
451 | - | contract with the insured's preferred provider benefit plan; | |
452 | - | (B) discloses projected amounts for which the | |
453 | - | insured may be responsible; and | |
454 | - | (C) discloses the circumstances under which the | |
455 | - | insured would be responsible for those amounts. | |
456 | - | (e) This section may not be construed to require the | |
457 | - | imposition of a penalty under Section 1301.137. | |
458 | - | SECTION 1.10. Section 1551.003, Insurance Code, is amended | |
459 | - | by adding Subdivision (15) to read as follows: | |
460 | - | (15) "Usual and customary rate" means the relevant | |
461 | - | allowable amount as described by the applicable master benefit plan | |
462 | - | document or policy. | |
463 | - | SECTION 1.11. Subchapter A, Chapter 1551, Insurance Code, | |
464 | - | is amended by adding Section 1551.015 to read as follows: | |
465 | - | Sec. 1551.015. BALANCE BILLING PROHIBITION NOTICE. | |
466 | - | (a) The administrator of a managed care plan provided under the | |
467 | - | group benefits program shall provide written notice in accordance | |
468 | - | with this section in an explanation of benefits provided to the | |
469 | - | participant and the physician or health care provider in connection | |
470 | - | with a health care or medical service or supply provided by an | |
471 | - | out-of-network provider. The notice must include: | |
472 | - | (1) a statement of the billing prohibition under | |
473 | - | Section 1551.228, 1551.229, or 1551.230, as applicable; | |
474 | - | (2) the total amount the physician or provider may | |
475 | - | bill the participant under the participant's managed care plan and | |
476 | - | an itemization of copayments, coinsurance, deductibles, and other | |
477 | - | amounts included in that total; and | |
478 | - | (3) for an explanation of benefits provided to the | |
479 | - | physician or provider, information required by commissioner rule | |
480 | - | advising the physician or provider of the availability of mediation | |
481 | - | or arbitration, as applicable, under Chapter 1467. | |
482 | - | (b) The administrator shall provide the explanation of | |
483 | - | benefits with the notice required by this section to a physician or | |
484 | - | health care provider not later than the date the administrator | |
485 | - | makes a payment under Section 1551.228, 1551.229, or 1551.230, as | |
486 | - | applicable. | |
487 | - | SECTION 1.12. Subchapter E, Chapter 1551, Insurance Code, | |
488 | - | is amended by adding Sections 1551.228, 1551.229, and 1551.230 to | |
489 | - | read as follows: | |
490 | - | Sec. 1551.228. EMERGENCY CARE PAYMENTS. (a) In this | |
491 | - | section, "emergency care" has the meaning assigned by Section | |
492 | - | 1301.155. | |
493 | - | (b) The administrator of a managed care plan provided under | |
494 | - | the group benefits program shall pay for covered emergency care | |
495 | - | performed by or a covered supply related to that care provided by an | |
496 | - | out-of-network provider at the usual and customary rate or at an | |
497 | - | agreed rate. The administrator shall make a payment required by | |
498 | - | this subsection directly to the provider not later than, as | |
499 | - | applicable: | |
500 | - | (1) the 30th day after the date the administrator | |
501 | - | receives an electronic claim for those services that includes all | |
502 | - | information necessary for the administrator to pay the claim; or | |
503 | - | (2) the 45th day after the date the administrator | |
504 | - | receives a nonelectronic claim for those services that includes all | |
505 | - | information necessary for the administrator to pay the claim. | |
506 | - | (c) For emergency care subject to this section or a supply | |
507 | - | related to that care, an out-of-network provider or a person | |
508 | - | asserting a claim as an agent or assignee of the provider may not | |
509 | - | bill a participant in, and the participant does not have financial | |
510 | - | responsibility for, an amount greater than an applicable copayment, | |
511 | - | coinsurance, and deductible under the participant's managed care | |
512 | - | plan that: | |
513 | - | (1) is based on: | |
514 | - | (A) the amount initially determined payable by | |
515 | - | the administrator; or | |
516 | - | (B) if applicable, a modified amount as | |
517 | - | determined under the administrator's internal appeal process; and | |
518 | - | (2) is not based on any additional amount determined | |
519 | - | to be owed to the provider under Chapter 1467. | |
520 | - | Sec. 1551.229. OUT-OF-NETWORK FACILITY-BASED PROVIDER | |
521 | - | PAYMENTS. (a) In this section, "facility-based provider" means a | |
522 | - | physician or health care provider who provides health care or | |
523 | - | medical services to patients of a health care facility. | |
524 | - | (b) Except as provided by Subsection (d), the administrator | |
525 | - | of a managed care plan provided under the group benefits program | |
526 | - | shall pay for a covered health care or medical service performed for | |
527 | - | or a covered supply related to that service provided to a | |
528 | - | participant by an out-of-network provider who is a facility-based | |
529 | - | provider at the usual and customary rate or at an agreed rate if the | |
530 | - | provider performed the service at a health care facility that is a | |
531 | - | participating provider. The administrator shall make a payment | |
532 | - | required by this subsection directly to the provider not later | |
533 | - | than, as applicable: | |
534 | - | (1) the 30th day after the date the administrator | |
535 | - | receives an electronic claim for those services that includes all | |
536 | - | information necessary for the administrator to pay the claim; or | |
537 | - | (2) the 45th day after the date the administrator | |
538 | - | receives a nonelectronic claim for those services that includes all | |
539 | - | information necessary for the administrator to pay the claim. | |
540 | - | (c) Except as provided by Subsection (d), an out-of-network | |
541 | - | provider who is a facility-based provider or a person asserting a | |
542 | - | claim as an agent or assignee of the provider may not bill a | |
543 | - | participant receiving a health care or medical service or supply | |
544 | - | described by Subsection (b) in, and the participant does not have | |
545 | - | financial responsibility for, an amount greater than an applicable | |
546 | - | copayment, coinsurance, and deductible under the participant's | |
547 | - | managed care plan that: | |
548 | - | (1) is based on: | |
549 | - | (A) the amount initially determined payable by | |
550 | - | the administrator; or | |
551 | - | (B) if applicable, a modified amount as | |
552 | - | determined under the administrator's internal appeal process; and | |
553 | - | (2) is not based on any additional amount determined | |
554 | - | to be owed to the provider under Chapter 1467. | |
555 | - | (d) This section does not apply to a nonemergency health | |
556 | - | care or medical service: | |
557 | - | (1) that a participant elects to receive in writing in | |
558 | - | advance of the service with respect to each out-of-network provider | |
559 | - | providing the service; and | |
560 | - | (2) for which an out-of-network provider, before | |
561 | - | providing the service, provides a complete written disclosure to | |
562 | - | the participant that: | |
563 | - | (A) explains that the provider does not have a | |
564 | - | contract with the participant's managed care plan; | |
565 | - | (B) discloses projected amounts for which the | |
566 | - | participant may be responsible; and | |
567 | - | (C) discloses the circumstances under which the | |
568 | - | participant would be responsible for those amounts. | |
569 | - | Sec. 1551.230. OUT-OF-NETWORK DIAGNOSTIC IMAGING PROVIDER | |
570 | - | OR LABORATORY SERVICE PROVIDER PAYMENTS. (a) In this section, | |
571 | - | "diagnostic imaging provider" and "laboratory service provider" | |
572 | - | have the meanings assigned by Section 1467.001. | |
573 | - | (b) Except as provided by Subsection (d), the administrator | |
574 | - | of a managed care plan provided under the group benefits program | |
575 | - | shall pay for a covered health care or medical service performed for | |
576 | - | or a covered supply related to that service provided to a | |
577 | - | participant by an out-of-network provider who is a diagnostic | |
578 | - | imaging provider or laboratory service provider at the usual and | |
14 | + | SECTION 1.01. Subtitle F, Title 8, Insurance Code, is | |
15 | + | amended by adding Chapter 1466 to read as follows: | |
16 | + | CHAPTER 1466. OUT-OF-NETWORK COVERAGES AND BALANCE BILLING | |
17 | + | PROHIBITIONS | |
18 | + | SUBCHAPTER A. GENERAL PROVISIONS | |
19 | + | Sec. 1466.0001. APPLICABILITY OF DEFINITIONS. In this | |
20 | + | chapter, terms defined by Section 1467.001 have the meanings | |
21 | + | assigned by that section. | |
22 | + | Sec. 1466.0002. APPLICABILITY OF CHAPTER. This chapter | |
23 | + | applies only to: | |
24 | + | (1) a health benefit plan offered by a health | |
25 | + | maintenance organization operating under Chapter 843; | |
26 | + | (2) a preferred provider benefit plan, including an | |
27 | + | exclusive provider benefit plan, offered by an insurer under | |
28 | + | Chapter 1301; and | |
29 | + | (3) a health benefit plan, other than a health | |
30 | + | maintenance organization plan, under Chapter 1551, 1575, or 1579. | |
31 | + | SUBCHAPTER B. REQUIRED COVERAGES | |
32 | + | Sec. 1466.0051. USUAL AND CUSTOMARY RATE FOR CERTAIN | |
33 | + | GOVERNMENTAL PLANS. For purposes of this subchapter, the usual and | |
34 | + | customary rate for a health benefit plan under Chapter 1551, 1575, | |
35 | + | or 1579 is the relevant allowable amount as described by the | |
36 | + | applicable master benefit plan document or policy. | |
37 | + | Sec. 1466.0052. EMERGENCY CARE COVERAGE. A health benefit | |
38 | + | plan that provides coverage for emergency care performed for or a | |
39 | + | supply related to that care provided to an enrollee by an | |
40 | + | out-of-network provider must provide the coverage at the usual and | |
41 | + | customary rate or at an agreed rate. | |
42 | + | Sec. 1466.0053. FACILITY-BASED PROVIDER COVERAGE; | |
43 | + | EXCEPTION. (a) Except as provided by Subsection (b), a health | |
44 | + | benefit plan that provides coverage for a health care or medical | |
45 | + | service performed for or a supply related to that service provided | |
46 | + | to an enrollee by an out-of-network provider who is a | |
47 | + | facility-based provider must provide the coverage at the usual and | |
579 | 48 | customary rate or at an agreed rate if the provider performed the | |
580 | - | service in connection with a health care or medical service | |
581 | - | performed by a participating provider. The administrator shall | |
582 | - | make a payment required by this subsection directly to the provider | |
583 | - | not later than, as applicable: | |
584 | - | (1) the 30th day after the date the administrator | |
585 | - | receives an electronic claim for those services that includes all | |
586 | - | information necessary for the administrator to pay the claim; or | |
587 | - | (2) the 45th day after the date the administrator | |
588 | - | receives a nonelectronic claim for those services that includes all | |
589 | - | information necessary for the administrator to pay the claim. | |
590 | - | (c) Except as provided by Subsection (d), an out-of-network | |
591 | - | provider who is a diagnostic imaging provider or laboratory service | |
592 | - | provider or a person asserting a claim as an agent or assignee of | |
593 | - | the provider may not bill a participant receiving a health care or | |
594 | - | medical service or supply described by Subsection (b) in, and the | |
595 | - | participant does not have financial responsibility for, an amount | |
596 | - | greater than an applicable copayment, coinsurance, and deductible | |
597 | - | under the participant's managed care plan that: | |
598 | - | (1) is based on: | |
599 | - | (A) the amount initially determined payable by | |
600 | - | the administrator; or | |
601 | - | (B) if applicable, the modified amount as | |
602 | - | determined under the administrator's internal appeal process; and | |
603 | - | (2) is not based on any additional amount determined | |
604 | - | to be owed to the provider under Chapter 1467. | |
605 | - | (d) This section does not apply to a nonemergency health | |
606 | - | care or medical service: | |
607 | - | (1) that a participant elects to receive in writing in | |
608 | - | advance of the service with respect to each out-of-network provider | |
609 | - | providing the service; and | |
610 | - | (2) for which an out-of-network provider, before | |
611 | - | providing the service, provides a complete written disclosure to | |
612 | - | the participant that: | |
613 | - | (A) explains that the provider does not have a | |
614 | - | contract with the participant's managed care plan; | |
615 | - | (B) discloses projected amounts for which the | |
616 | - | participant may be responsible; and | |
617 | - | (C) discloses the circumstances under which the | |
618 | - | participant would be responsible for those amounts. | |
619 | - | SECTION 1.13. Section 1575.002, Insurance Code, is amended | |
620 | - | by adding Subdivision (8) to read as follows: | |
621 | - | (8) "Usual and customary rate" means the relevant | |
622 | - | allowable amount as described by the applicable master benefit plan | |
623 | - | document or policy. | |
624 | - | SECTION 1.14. Subchapter A, Chapter 1575, Insurance Code, | |
625 | - | is amended by adding Section 1575.009 to read as follows: | |
626 | - | Sec. 1575.009. BALANCE BILLING PROHIBITION NOTICE. | |
627 | - | (a) The administrator of a managed care plan provided under the | |
628 | - | group program shall provide written notice in accordance with this | |
629 | - | section in an explanation of benefits provided to the enrollee and | |
630 | - | the physician or health care provider in connection with a health | |
631 | - | care or medical service or supply provided by an out-of-network | |
632 | - | provider. The notice must include: | |
633 | - | (1) a statement of the billing prohibition under | |
634 | - | Section 1575.171, 1575.172, or 1575.173, as applicable; | |
635 | - | (2) the total amount the physician or provider may | |
636 | - | bill the enrollee under the enrollee's managed care plan and an | |
637 | - | itemization of copayments, coinsurance, deductibles, and other | |
638 | - | amounts included in that total; and | |
639 | - | (3) for an explanation of benefits provided to the | |
640 | - | physician or provider, information required by commissioner rule | |
641 | - | advising the physician or provider of the availability of mediation | |
642 | - | or arbitration, as applicable, under Chapter 1467. | |
643 | - | (b) The administrator shall provide the explanation of | |
644 | - | benefits with the notice required by this section to a physician or | |
645 | - | health care provider not later than the date the administrator | |
646 | - | makes a payment under Section 1575.171, 1575.172, or 1575.173, as | |
647 | - | applicable. | |
648 | - | SECTION 1.15. Subchapter D, Chapter 1575, Insurance Code, | |
649 | - | is amended by adding Sections 1575.171, 1575.172, and 1575.173 to | |
650 | - | read as follows: | |
651 | - | Sec. 1575.171. EMERGENCY CARE PAYMENTS. (a) In this | |
652 | - | section, "emergency care" has the meaning assigned by Section | |
653 | - | 1301.155. | |
654 | - | (b) The administrator of a managed care plan provided under | |
655 | - | the group program shall pay for covered emergency care performed by | |
656 | - | or a covered supply related to that care provided by an | |
657 | - | out-of-network provider at the usual and customary rate or at an | |
658 | - | agreed rate. The administrator shall make a payment required by | |
659 | - | this subsection directly to the provider not later than, as | |
660 | - | applicable: | |
661 | - | (1) the 30th day after the date the administrator | |
662 | - | receives an electronic claim for those services that includes all | |
663 | - | information necessary for the administrator to pay the claim; or | |
664 | - | (2) the 45th day after the date the administrator | |
665 | - | receives a nonelectronic claim for those services that includes all | |
666 | - | information necessary for the administrator to pay the claim. | |
667 | - | (c) For emergency care subject to this section or a supply | |
668 | - | related to that care, an out-of-network provider or a person | |
669 | - | asserting a claim as an agent or assignee of the provider may not | |
670 | - | bill an enrollee in, and the enrollee does not have financial | |
671 | - | responsibility for, an amount greater than an applicable copayment, | |
672 | - | coinsurance, and deductible under the enrollee's managed care plan | |
673 | - | that: | |
674 | - | (1) is based on: | |
675 | - | (A) the amount initially determined payable by | |
676 | - | the administrator; or | |
677 | - | (B) if applicable, a modified amount as | |
678 | - | determined under the administrator's internal appeal process; and | |
679 | - | (2) is not based on any additional amount determined | |
680 | - | to be owed to the provider under Chapter 1467. | |
681 | - | Sec. 1575.172. OUT-OF-NETWORK FACILITY-BASED PROVIDER | |
682 | - | PAYMENTS. (a) In this section, "facility-based provider" means a | |
683 | - | physician or health care provider who provides health care or | |
684 | - | medical services to patients of a health care facility. | |
685 | - | (b) Except as provided by Subsection (d), the administrator | |
686 | - | of a managed care plan provided under the group program shall pay | |
687 | - | for a covered health care or medical service performed for or a | |
688 | - | covered supply related to that service provided to an enrollee by an | |
689 | - | out-of-network provider who is a facility-based provider at the | |
690 | - | usual and customary rate or at an agreed rate if the provider | |
691 | - | performed the service at a health care facility that is a | |
692 | - | participating provider. The administrator shall make a payment | |
693 | - | required by this subsection directly to the provider not later | |
694 | - | than, as applicable: | |
695 | - | (1) the 30th day after the date the administrator | |
696 | - | receives an electronic claim for those services that includes all | |
697 | - | information necessary for the administrator to pay the claim; or | |
698 | - | (2) the 45th day after the date the administrator | |
699 | - | receives a nonelectronic claim for those services that includes all | |
700 | - | information necessary for the administrator to pay the claim. | |
701 | - | (c) Except as provided by Subsection (d), an out-of-network | |
702 | - | provider who is a facility-based provider or a person asserting a | |
703 | - | claim as an agent or assignee of the provider may not bill an | |
704 | - | enrollee receiving a health care or medical service or supply | |
705 | - | described by Subsection (b) in, and the enrollee does not have | |
706 | - | financial responsibility for, an amount greater than an applicable | |
707 | - | copayment, coinsurance, and deductible under the enrollee's | |
708 | - | managed care plan that: | |
709 | - | (1) is based on: | |
710 | - | (A) the amount initially determined payable by | |
711 | - | the administrator; or | |
712 | - | (B) if applicable, a modified amount as | |
713 | - | determined under the administrator's internal appeal process; and | |
714 | - | (2) is not based on any additional amount determined | |
715 | - | to be owed to the provider under Chapter 1467. | |
716 | - | (d) This section does not apply to a nonemergency health | |
49 | + | service at a health care facility that is a participating provider. | |
50 | + | (b) This section does not apply to a nonemergency health | |
717 | 51 | care or medical service: | |
718 | 52 | (1) that an enrollee elects to receive in writing in | |
719 | 53 | advance of the service with respect to each out-of-network provider | |
720 | 54 | providing the service; and | |
721 | 55 | (2) for which an out-of-network provider, before | |
722 | 56 | providing the service, provides a complete written disclosure to | |
723 | 57 | the enrollee that: | |
724 | 58 | (A) explains that the provider does not have a | |
725 | - | contract with the enrollee's | |
59 | + | contract with the enrollee's health benefit plan; | |
726 | 60 | (B) discloses projected amounts for which the | |
727 | 61 | enrollee may be responsible; and | |
728 | 62 | (C) discloses the circumstances under which the | |
729 | 63 | enrollee would be responsible for those amounts. | |
730 | - | Sec. 1575.173. OUT-OF-NETWORK DIAGNOSTIC IMAGING PROVIDER | |
731 | - | OR LABORATORY SERVICE PROVIDER PAYMENTS. (a) In this section, | |
732 | - | "diagnostic imaging provider" and "laboratory service provider" | |
733 | - | have the meanings assigned by Section 1467.001. | |
734 | - | (b) Except as provided by Subsection (d), the administrator | |
735 | - | of a managed care plan provided under the group program shall pay | |
736 | - | for a covered health care or medical service performed for or a | |
737 | - | covered supply related to that service provided to an enrollee by an | |
738 | - | out-of-network provider who is a diagnostic imaging provider or | |
739 | - | laboratory service provider at the usual and customary rate or at an | |
64 | + | Sec. 1466.0054. DIAGNOSTIC IMAGING PROVIDER OR LABORATORY | |
65 | + | SERVICE PROVIDER COVERAGE; EXCEPTION. (a) Except as provided by | |
66 | + | Subsection (b), a health benefit plan that provides coverage for a | |
67 | + | health care or medical service performed for or a supply related to | |
68 | + | that service provided to an enrollee by an out-of-network provider | |
69 | + | who is a diagnostic imaging provider or laboratory service provider | |
70 | + | must provide the coverage at the usual and customary rate or at an | |
740 | 71 | agreed rate if the provider performed the service in connection | |
741 | - | with a health care or medical service performed by a participating | |
742 | - | provider. The administrator shall make a payment required by this | |
743 | - | subsection directly to the provider not later than, as applicable: | |
744 | - | (1) the 30th day after the date the administrator | |
745 | - | receives an electronic claim for those services that includes all | |
746 | - | information necessary for the administrator to pay the claim; or | |
747 | - | (2) the 45th day after the date the administrator | |
748 | - | receives a nonelectronic claim for those services that includes all | |
749 | - | information necessary for the administrator to pay the claim. | |
750 | - | (c) Except as provided by Subsection (d), an out-of-network | |
751 | - | provider who is a diagnostic imaging provider or laboratory service | |
752 | - | provider or a person asserting a claim as an agent or assignee of | |
753 | - | the provider may not bill an enrollee receiving a health care or | |
754 | - | medical service or supply described by Subsection (b) in, and the | |
755 | - | enrollee does not have financial responsibility for, an amount | |
756 | - | greater than an applicable copayment, coinsurance, and deductible | |
757 | - | under the enrollee's managed care plan that: | |
758 | - | (1) is based on: | |
759 | - | (A) the amount initially determined payable by | |
760 | - | the administrator; or | |
761 | - | (B) if applicable, the modified amount as | |
762 | - | determined under the administrator's internal appeal process; and | |
763 | - | (2) is not based on any additional amount determined | |
764 | - | to be owed to the provider under Chapter 1467. | |
765 | - | (d) This section does not apply to a nonemergency health | |
72 | + | with a health care service performed by a participating provider. | |
73 | + | (b) This section does not apply to a nonemergency health | |
766 | 74 | care or medical service: | |
767 | 75 | (1) that an enrollee elects to receive in writing in | |
768 | 76 | advance of the service with respect to each out-of-network provider | |
769 | 77 | providing the service; and | |
770 | 78 | (2) for which an out-of-network provider, before | |
771 | 79 | providing the service, provides a complete written disclosure to | |
772 | 80 | the enrollee that: | |
773 | 81 | (A) explains that the provider does not have a | |
774 | - | contract with the enrollee's | |
82 | + | contract with the enrollee's health benefit plan; | |
775 | 83 | (B) discloses projected amounts for which the | |
776 | 84 | enrollee may be responsible; and | |
777 | 85 | (C) discloses the circumstances under which the | |
778 | 86 | enrollee would be responsible for those amounts. | |
779 | - | SECTION 1.16. Section 1579.002, Insurance Code, is amended | |
780 | - | by adding Subdivision (8) to read as follows: | |
781 | - | (8) "Usual and customary rate" means the relevant | |
782 | - | allowable amount as described by the applicable master benefit plan | |
783 | - | document or policy. | |
784 | - | SECTION 1.17. Subchapter A, Chapter 1579, Insurance Code, | |
785 | - | is amended by adding Section 1579.009 to read as follows: | |
786 | - | Sec. 1579.009. BALANCE BILLING PROHIBITION NOTICE. | |
787 | - | (a) The administrator of a managed care plan provided under this | |
788 | - | chapter shall provide written notice in accordance with this | |
789 | - | section in an explanation of benefits provided to the enrollee and | |
790 | - | the physician or health care provider in connection with a health | |
791 | - | care or medical service or supply provided by an out-of-network | |
792 | - | provider. The notice must include: | |
87 | + | Sec. 1466.0055. ACTION ON CLEAN CLAIMS FOR REQUIRED | |
88 | + | COVERAGES. (a) A health maintenance organization shall act on a | |
89 | + | clean claim as defined by Section 843.336 related to a health care | |
90 | + | or medical service or supply required to be covered under this | |
91 | + | subchapter in accordance with Section 843.338 as if the | |
92 | + | out-of-network provider is a participating physician or provider. | |
93 | + | (b) An insurer shall act on a clean claim as defined by | |
94 | + | Section 1301.101 related to a health care or medical service or | |
95 | + | supply required to be covered under this subchapter in accordance | |
96 | + | with Section 1301.103 as if the out-of-network provider is a | |
97 | + | preferred provider. | |
98 | + | (c) An administrator shall act on a clean claim as defined | |
99 | + | by Section 1301.101 related to a health care or medical service or | |
100 | + | supply required to be covered under this subchapter in accordance | |
101 | + | with Section 1301.103 as if: | |
102 | + | (1) the out-of-network provider is a preferred | |
103 | + | provider; and | |
104 | + | (2) the administrator is an insurer. | |
105 | + | SUBCHAPTER C. BALANCE BILLING PROHIBITIONS | |
106 | + | Sec. 1466.0101. BALANCE BILLING PROHIBITION NOTICE. A | |
107 | + | health benefit plan issuer or administrator shall provide written | |
108 | + | notice in accordance with this section in an explanation of | |
109 | + | benefits provided to the enrollee and the out-of-network provider | |
110 | + | in connection with a health care service or supply that is subject | |
111 | + | to Subchapter B. The notice must include: | |
793 | 112 | (1) a statement of the billing prohibition under | |
794 | - | Section | |
795 | - | (2) the total amount the | |
796 | - | ||
797 | - | itemization of copayments, coinsurance, | |
113 | + | Section 1466.0102; | |
114 | + | (2) the total amount the provider may bill the | |
115 | + | enrollee under the enrollee's health benefit plan and an | |
116 | + | itemization of copayments, deductibles, coinsurance, or other | |
798 | 117 | amounts included in that total; and | |
799 | 118 | (3) for an explanation of benefits provided to the | |
800 | - | physician or provider, information required by commissioner rule | |
801 | - | advising the physician or provider of the availability of mediation | |
802 | - | or arbitration, as applicable, under Chapter 1467. | |
803 | - | (b) The administrator shall provide the explanation of | |
804 | - | benefits with the notice required by this section to a physician or | |
805 | - | health care provider not later than the date the administrator | |
806 | - | makes a payment under Section 1579.109, 1579.110, or 1579.111, as | |
807 | - | applicable. | |
808 | - | SECTION 1.18. Subchapter C, Chapter 1579, Insurance Code, | |
809 | - | is amended by adding Sections 1579.109, 1579.110, and 1579.111 to | |
810 | - | read as follows: | |
811 | - | Sec. 1579.109. EMERGENCY CARE PAYMENTS. (a) In this | |
812 | - | section, "emergency care" has the meaning assigned by Section | |
813 | - | 1301.155. | |
814 | - | (b) The administrator of a managed care plan provided under | |
815 | - | this chapter shall pay for covered emergency care performed by or a | |
816 | - | covered supply related to that care provided by an out-of-network | |
817 | - | provider at the usual and customary rate or at an agreed rate. The | |
818 | - | administrator shall make a payment required by this subsection | |
819 | - | directly to the provider not later than, as applicable: | |
820 | - | (1) the 30th day after the date the administrator | |
821 | - | receives an electronic claim for those services that includes all | |
822 | - | information necessary for the administrator to pay the claim; or | |
823 | - | (2) the 45th day after the date the administrator | |
824 | - | receives a nonelectronic claim for those services that includes all | |
825 | - | information necessary for the administrator to pay the claim. | |
826 | - | (c) For emergency care subject to this section or a supply | |
827 | - | related to that care, an out-of-network provider or a person | |
828 | - | asserting a claim as an agent or assignee of the provider may not | |
829 | - | bill an enrollee in, and the enrollee does not have financial | |
119 | + | provider, information required by commissioner rule advising the | |
120 | + | provider of the availability of mediation or arbitration, as | |
121 | + | applicable, under Chapter 1467. | |
122 | + | Sec. 1466.0102. CERTAIN BALANCE BILLING PROHIBITED. For a | |
123 | + | health care service or supply required to be covered under | |
124 | + | Subchapter B, an out-of-network provider or a person asserting a | |
125 | + | claim as an agent or assignee of the provider may not bill an | |
126 | + | enrollee in, and the enrollee does not have financial | |
830 | 127 | responsibility for, an amount greater than an applicable copayment, | |
831 | - | coinsurance, | |
128 | + | coinsurance, or deductible under the enrollee's health benefit plan | |
832 | 129 | that: | |
833 | 130 | (1) is based on: | |
834 | 131 | (A) the amount initially determined payable by | |
835 | - | the administrator; or | |
132 | + | the health benefit plan issuer or administrator; or | |
836 | 133 | (B) if applicable, a modified amount as | |
837 | - | determined under the administrator's internal appeal process; and | |
134 | + | determined under the issuer's or administrator's internal dispute | |
135 | + | resolution process; and | |
838 | 136 | (2) is not based on any additional amount determined | |
839 | 137 | to be owed to the provider under Chapter 1467. | |
840 | - | Sec. 1579.110. OUT-OF-NETWORK FACILITY-BASED PROVIDER | |
841 | - | PAYMENTS. (a) In this section, "facility-based provider" means a | |
842 | - | physician or health care provider who provides health care or | |
843 | - | medical services to patients of a health care facility. | |
844 | - | (b) Except as provided by Subsection (d), the administrator | |
845 | - | of a managed care plan provided under this chapter shall pay for a | |
846 | - | covered health care or medical service performed for or a covered | |
847 | - | supply related to that service provided to an enrollee by an | |
848 | - | out-of-network provider who is a facility-based provider at the | |
849 | - | usual and customary rate or at an agreed rate if the provider | |
850 | - | performed the service at a health care facility that is a | |
851 | - | participating provider. The administrator shall make a payment | |
852 | - | required by this subsection directly to the provider not later | |
853 | - | than, as applicable: | |
854 | - | (1) the 30th day after the date the administrator | |
855 | - | receives an electronic claim for those services that includes all | |
856 | - | information necessary for the administrator to pay the claim; or | |
857 | - | (2) the 45th day after the date the administrator | |
858 | - | receives a nonelectronic claim for those services that includes all | |
859 | - | information necessary for the administrator to pay the claim. | |
860 | - | (c) Except as provided by Subsection (d), an out-of-network | |
861 | - | provider who is a facility-based provider or a person asserting a | |
862 | - | claim as an agent or assignee of the provider may not bill an | |
863 | - | enrollee receiving a health care or medical service or supply | |
864 | - | described by Subsection (b) in, and the enrollee does not have | |
865 | - | financial responsibility for, an amount greater than an applicable | |
866 | - | copayment, coinsurance, and deductible under the enrollee's | |
867 | - | managed care plan that: | |
868 | - | (1) is based on: | |
869 | - | (A) the amount initially determined payable by | |
870 | - | the administrator; or | |
871 | - | (B) if applicable, a modified amount as | |
872 | - | determined under the administrator's internal appeal process; and | |
873 | - | (2) is not based on any additional amount determined | |
874 | - | to be owed to the provider under Chapter 1467. | |
875 | - | (d) This section does not apply to a nonemergency health | |
876 | - | care or medical service: | |
877 | - | (1) that an enrollee elects to receive in writing in | |
878 | - | advance of the service with respect to each out-of-network provider | |
879 | - | providing the service; and | |
880 | - | (2) for which an out-of-network provider, before | |
881 | - | providing the service, provides a complete written disclosure to | |
882 | - | the enrollee that: | |
883 | - | (A) explains that the provider does not have a | |
884 | - | contract with the enrollee's managed care plan; | |
885 | - | (B) discloses projected amounts for which the | |
886 | - | enrollee may be responsible; and | |
887 | - | (C) discloses the circumstances under which the | |
888 | - | enrollee would be responsible for those amounts. | |
889 | - | Sec. 1579.111. OUT-OF-NETWORK DIAGNOSTIC IMAGING PROVIDER | |
890 | - | OR LABORATORY SERVICE PROVIDER PAYMENTS. (a) In this section, | |
891 | - | "diagnostic imaging provider" and "laboratory service provider" | |
892 | - | have the meanings assigned by Section 1467.001. | |
893 | - | (b) Except as provided by Subsection (d), the administrator | |
894 | - | of a managed care plan provided under this chapter shall pay for a | |
895 | - | covered health care or medical service performed for or a covered | |
896 | - | supply related to that service provided to an enrollee by an | |
897 | - | out-of-network provider who is a diagnostic imaging provider or | |
898 | - | laboratory service provider at the usual and customary rate or at an | |
899 | - | agreed rate if the provider performed the service in connection | |
900 | - | with a health care or medical service performed by a participating | |
901 | - | provider. The administrator shall make a payment required by this | |
902 | - | subsection directly to the provider not later than, as applicable: | |
903 | - | (1) the 30th day after the date the administrator | |
904 | - | receives an electronic claim for those services that includes all | |
905 | - | information necessary for the administrator to pay the claim; or | |
906 | - | (2) the 45th day after the date the administrator | |
907 | - | receives a nonelectronic claim for those services that includes all | |
908 | - | information necessary for the administrator to pay the claim. | |
909 | - | (c) Except as provided by Subsection (d), an out-of-network | |
910 | - | provider who is a diagnostic imaging provider or laboratory service | |
911 | - | provider or a person asserting a claim as an agent or assignee of | |
912 | - | the provider may not bill an enrollee receiving a health care or | |
913 | - | medical service or supply described by Subsection (b) in, and the | |
914 | - | enrollee does not have financial responsibility for, an amount | |
915 | - | greater than an applicable copayment, coinsurance, and deductible | |
916 | - | under the enrollee's managed care plan that: | |
917 | - | (1) is based on: | |
918 | - | (A) the amount initially determined payable by | |
919 | - | the administrator; or | |
920 | - | (B) if applicable, a modified amount as | |
921 | - | determined under the administrator's internal appeal process; and | |
922 | - | (2) is not based on any additional amount determined | |
923 | - | to be owed to the provider under Chapter 1467. | |
924 | - | (d) This section does not apply to a nonemergency health | |
925 | - | care or medical service: | |
926 | - | (1) that an enrollee elects to receive in writing in | |
927 | - | advance of the service with respect to each out-of-network provider | |
928 | - | providing the service; and | |
929 | - | (2) for which an out-of-network provider, before | |
930 | - | providing the service, provides a complete written disclosure to | |
931 | - | the enrollee that: | |
932 | - | (A) explains that the provider does not have a | |
933 | - | contract with the enrollee's managed care plan; | |
934 | - | (B) discloses projected amounts for which the | |
935 | - | enrollee may be responsible; and | |
936 | - | (C) discloses the circumstances under which the | |
937 | - | enrollee would be responsible for those amounts. | |
138 | + | SUBCHAPTER D. ENFORCEMENT | |
139 | + | Sec. 1466.0151. INJUNCTION RELATED TO BALANCE BILLING | |
140 | + | VIOLATION. (a) If the attorney general receives a referral from | |
141 | + | the appropriate regulatory agency indicating that an individual or | |
142 | + | entity, including a health benefit plan issuer or administrator, | |
143 | + | has exhibited a pattern of intentionally violating Subchapter C, | |
144 | + | the attorney general may bring a civil action in the name of the | |
145 | + | state to enjoin the individual or entity from the violation. | |
146 | + | (b) If the attorney general prevails in an action brought | |
147 | + | under Subsection (a), the attorney general may recover reasonable | |
148 | + | attorney's fees, costs, and expenses, including court costs and | |
149 | + | witness fees, incurred in bringing the action. | |
150 | + | Sec. 1466.0152. ENFORCEMENT BY REGULATORY AGENCY. (a) An | |
151 | + | appropriate regulatory agency that licenses, certifies, or | |
152 | + | otherwise authorizes a physician, health care practitioner, health | |
153 | + | care facility, or other health care provider to practice or operate | |
154 | + | in this state shall take disciplinary action against the physician, | |
155 | + | practitioner, facility, or provider if the physician, | |
156 | + | practitioner, facility, or provider violates Section 1466.0102. | |
157 | + | (b) A regulatory agency described by Subsection (a) may | |
158 | + | adopt rules as necessary to implement this section. Section | |
159 | + | 2001.0045, Government Code, does not apply to rules adopted under | |
160 | + | this subsection. | |
938 | 161 | ARTICLE 2. OUT-OF-NETWORK CLAIM DISPUTE RESOLUTION | |
939 | 162 | SECTION 2.01. Section 1467.001, Insurance Code, is amended | |
940 | 163 | by adding Subdivisions (1-a), (2-c), (2-d), (4-b), and (6-a) and | |
941 | 164 | amending Subdivisions (2-a), (2-b), (3), (5), and (7) to read as | |
942 | 165 | follows: | |
943 | 166 | (1-a) "Arbitration" means a process in which an | |
944 | 167 | impartial arbiter issues a binding determination in a dispute | |
945 | 168 | between a health benefit plan issuer or administrator and an | |
946 | 169 | out-of-network provider or the provider's representative to settle | |
947 | 170 | a health benefit claim. | |
948 | 171 | (2-a) "Diagnostic imaging provider" means a health | |
949 | 172 | care provider who performs a diagnostic imaging service on a | |
950 | 173 | patient for a fee or interprets imaging produced by a diagnostic | |
951 | 174 | imaging service. | |
952 | 175 | (2-b) "Diagnostic imaging service" means magnetic | |
953 | 176 | resonance imaging, computed tomography, positron emission | |
954 | 177 | tomography, or any hybrid technology that combines any of those | |
955 | 178 | imaging modalities. | |
956 | 179 | (2-c) "Emergency care" has the meaning assigned by | |
957 | 180 | Section 1301.155. | |
958 | 181 | (2-d) [(2-b)] "Emergency care provider" means a | |
959 | 182 | physician, health care practitioner, facility, or other health care | |
960 | 183 | provider who provides and bills an enrollee, administrator, or | |
961 | 184 | health benefit plan for emergency care. | |
962 | 185 | (3) "Enrollee" means an individual who is eligible to | |
963 | 186 | receive benefits through a [preferred provider benefit plan or a] | |
964 | 187 | health benefit plan subject to this chapter [under Chapter 1551, | |
965 | 188 | 1575, or 1579]. | |
966 | 189 | (4-b) "Laboratory service provider" means an | |
967 | 190 | accredited facility in which a specimen taken from a human body is | |
968 | - | interpreted and pathological diagnoses are made or a | |
191 | + | interpreted and pathological diagnoses are made or a person who | |
969 | 192 | makes an interpretation of or diagnosis based on a specimen or | |
970 | 193 | information provided by a laboratory based on a specimen. | |
971 | 194 | (5) "Mediation" means a process in which an impartial | |
972 | 195 | mediator facilitates and promotes agreement between the health | |
973 | 196 | [insurer offering a preferred provider] benefit plan issuer or the | |
974 | 197 | administrator and an out-of-network [a facility-based] provider | |
975 | 198 | [or emergency care provider] or the provider's representative to | |
976 | 199 | settle a health benefit claim of an enrollee. | |
977 | 200 | (6-a) "Out-of-network provider" means a diagnostic | |
978 | 201 | imaging provider, emergency care provider, facility-based | |
979 | 202 | provider, or laboratory service provider that is not a | |
980 | 203 | participating provider for a health benefit plan. | |
981 | 204 | (7) "Party" means a health benefit plan issuer [an | |
982 | 205 | insurer] offering a health [a preferred provider] benefit plan, an | |
983 | 206 | administrator, or an out-of-network [a facility-based provider or | |
984 | 207 | emergency care] provider or the provider's representative who | |
985 | 208 | participates in a mediation or arbitration conducted under this | |
986 | 209 | chapter. [The enrollee is also considered a party to the | |
987 | 210 | mediation.] | |
988 | 211 | SECTION 2.02. Sections 1467.002, 1467.003, and 1467.005, | |
989 | 212 | Insurance Code, are amended to read as follows: | |
990 | 213 | Sec. 1467.002. APPLICABILITY OF CHAPTER. This chapter | |
991 | 214 | applies to: | |
992 | 215 | (1) a health benefit plan offered by a health | |
993 | 216 | maintenance organization operating under Chapter 843; | |
994 | 217 | (2) a preferred provider benefit plan, including an | |
995 | 218 | exclusive provider benefit plan, offered by an insurer under | |
996 | 219 | Chapter 1301; and | |
997 | 220 | (3) [(2)] an administrator of a health benefit plan, | |
998 | 221 | other than a health maintenance organization plan, under Chapter | |
999 | 222 | 1551, 1575, or 1579. | |
1000 | 223 | Sec. 1467.003. RULES. (a) The commissioner, the Texas | |
1001 | 224 | Medical Board, and any other appropriate regulatory agency[, and | |
1002 | 225 | the chief administrative law judge] shall adopt rules as necessary | |
1003 | 226 | to implement their respective powers and duties under this chapter. | |
1004 | 227 | (b) Section 2001.0045, Government Code, does not apply to a | |
1005 | 228 | rule adopted under this chapter. | |
1006 | 229 | Sec. 1467.005. REFORM. This chapter may not be construed to | |
1007 | 230 | prohibit: | |
1008 | 231 | (1) a health [an insurer offering a preferred | |
1009 | 232 | provider] benefit plan issuer or administrator from, at any time, | |
1010 | 233 | offering a reformed claim settlement; or | |
1011 | 234 | (2) an out-of-network [a facility-based provider or | |
1012 | 235 | emergency care] provider from, at any time, offering a reformed | |
1013 | 236 | charge for health care or medical services or supplies. | |
1014 | 237 | SECTION 2.03. Subchapter A, Chapter 1467, Insurance Code, | |
1015 | 238 | is amended by adding Section 1467.006 to read as follows: | |
1016 | - | Sec. 1467.006. BENCHMARKING DATABASE. (a) In this | |
1017 | - | section, "geozip area" means an area that includes all zip codes | |
1018 | - | with identical first three digits. For purposes of this section, a | |
1019 | - | health care or medical service or supply provided at a location that | |
1020 | - | does not have a zip code is considered to be provided in the geozip | |
1021 | - | area closest to the location at which the service or supply is | |
1022 | - | provided. | |
1023 | - | (b) The commissioner shall select an organization to | |
1024 | - | maintain a benchmarking database in accordance with this section. | |
1025 | - | The organization may not: | |
1026 | - | (1) be affiliated with a health benefit plan issuer or | |
1027 | - | administrator or a physician, health care practitioner, or other | |
1028 | - | health care provider; or | |
1029 | - | (2) have any other conflict of interest. | |
1030 | - | (c) The benchmarking database must contain information | |
1031 | - | necessary to calculate, with respect to a health care or medical | |
1032 | - | service or supply, for each geozip area in this state: | |
239 | + | Sec. 1467.006. BENCHMARKING DATABASE. (a) The | |
240 | + | commissioner shall select an organization to maintain a | |
241 | + | benchmarking database that contains information necessary to | |
242 | + | calculate, with respect to a health care or medical service or | |
243 | + | supply, for each geographical area in this state: | |
1033 | 244 | (1) the 80th percentile of billed charges of all | |
1034 | 245 | physicians or health care providers who are not facilities; and | |
1035 | 246 | (2) the 50th percentile of rates paid to participating | |
1036 | 247 | providers who are not facilities. | |
1037 | - | ( | |
1038 | - | | |
1039 | - | | |
248 | + | (b) The commissioner may not select under Subsection (a) an | |
249 | + | organization that is financially affiliated with a health benefit | |
250 | + | plan issuer. | |
1040 | 251 | SECTION 2.04. The heading to Subchapter B, Chapter 1467, | |
1041 | 252 | Insurance Code, is amended to read as follows: | |
1042 | 253 | SUBCHAPTER B. MANDATORY MEDIATION FOR OUT-OF-NETWORK FACILITIES | |
1043 | 254 | SECTION 2.05. Subchapter B, Chapter 1467, Insurance Code, | |
1044 | 255 | is amended by adding Sections 1467.050 and 1467.0505 to read as | |
1045 | 256 | follows: | |
1046 | - | Sec. 1467.050. APPLICABILITY OF SUBCHAPTER. | |
257 | + | Sec. 1467.050. APPLICABILITY OF SUBCHAPTER. This | |
1047 | 258 | subchapter applies only with respect to a health benefit claim | |
1048 | 259 | submitted by an out-of-network provider that is a facility. | |
1049 | - | (b) This subchapter does not apply to a health benefit claim | |
1050 | - | for the professional or technical component of a physician service. | |
1051 | 260 | Sec. 1467.0505. ESTABLISHMENT AND ADMINISTRATION OF | |
1052 | 261 | MEDIATION PROGRAM. (a) The commissioner shall establish and | |
1053 | 262 | administer a mediation program to resolve disputes over | |
1054 | 263 | out-of-network provider charges in accordance with this | |
1055 | 264 | subchapter. | |
1056 | 265 | (b) The commissioner: | |
1057 | 266 | (1) shall adopt rules, forms, and procedures necessary | |
1058 | 267 | for the implementation and administration of the mediation program, | |
1059 | 268 | including the establishment of a portal on the department's | |
1060 | 269 | Internet website through which a request for mediation under | |
1061 | 270 | Section 1467.051 may be submitted; and | |
1062 | 271 | (2) shall maintain a list of qualified mediators for | |
1063 | 272 | the program. | |
1064 | 273 | SECTION 2.06. The heading to Section 1467.051, Insurance | |
1065 | 274 | Code, is amended to read as follows: | |
1066 | 275 | Sec. 1467.051. AVAILABILITY OF MANDATORY MEDIATION[; | |
1067 | 276 | EXCEPTION]. | |
1068 | 277 | SECTION 2.07. Sections 1467.051(a) and (b), Insurance Code, | |
1069 | 278 | are amended to read as follows: | |
1070 | - | (a) An out-of-network provider | |
1071 | - | ||
279 | + | (a) An out-of-network provider, health benefit plan issuer, | |
280 | + | or administrator [An enrollee] may request mediation of a | |
1072 | 281 | settlement of an out-of-network health benefit claim through a | |
1073 | 282 | portal on the department's Internet website if: | |
1074 | 283 | (1) there is an [the] amount billed by the provider and | |
1075 | 284 | unpaid by the issuer or administrator [for which the enrollee is | |
1076 | 285 | responsible to a facility-based provider or emergency care | |
1077 | 286 | provider,] after copayments, deductibles, and coinsurance for | |
1078 | 287 | which an enrollee may not be billed [, including the amount unpaid | |
1079 | 288 | by the administrator or insurer, is greater than $500]; and | |
1080 | 289 | (2) the health benefit claim is for: | |
1081 | 290 | (A) emergency care; [or] | |
1082 | 291 | (B) an out-of-network laboratory service; or | |
1083 | 292 | (C) an out-of-network diagnostic imaging service | |
1084 | 293 | [a health care or medical service or supply provided by a | |
1085 | 294 | facility-based provider in a facility that is a preferred provider | |
1086 | 295 | or that has a contract with the administrator]. | |
1087 | 296 | (b) If a person [Except as provided by Subsections (c) and | |
1088 | 297 | (d), if an enrollee] requests mediation under this subchapter, the | |
1089 | 298 | out-of-network [facility-based] provider [or emergency care | |
1090 | 299 | provider,] or the provider's representative, and the health benefit | |
1091 | 300 | plan issuer [insurer] or the administrator, as appropriate, shall | |
1092 | 301 | participate in the mediation. | |
1093 | 302 | SECTION 2.08. Section 1467.052, Insurance Code, is amended | |
1094 | 303 | by amending Subsections (a) and (c) and adding Subsection (d) to | |
1095 | 304 | read as follows: | |
1096 | 305 | (a) Except as provided by Subsection (b), to qualify for an | |
1097 | 306 | appointment as a mediator under this subchapter [chapter] a person | |
1098 | 307 | must have completed at least 40 classroom hours of training in | |
1099 | 308 | dispute resolution techniques in a course conducted by an | |
1100 | 309 | alternative dispute resolution organization or other dispute | |
1101 | 310 | resolution organization approved by the commissioner [chief | |
1102 | 311 | administrative law judge]. | |
1103 | 312 | (c) A person may not act as mediator for a claim settlement | |
1104 | 313 | dispute if the person has been employed by, consulted for, or | |
1105 | 314 | otherwise had a business relationship with a health [an insurer | |
1106 | 315 | offering the preferred provider] benefit plan issuer or | |
1107 | - | administrator or a physician, health care practitioner, | |
1108 | - | health care provider during the three years immediately | |
1109 | - | the request for mediation. | |
316 | + | administrator or a facility [physician, health care practitioner, | |
317 | + | or other health care provider] during the three years immediately | |
318 | + | preceding the request for mediation. | |
1110 | 319 | (d) The commissioner shall immediately terminate the | |
1111 | 320 | approval of a mediator who no longer meets the requirements under | |
1112 | 321 | this subchapter and rules adopted under this subchapter to serve as | |
1113 | 322 | a mediator. | |
1114 | 323 | SECTION 2.09. Section 1467.053, Insurance Code, is amended | |
1115 | 324 | by adding Subsection (b-1) and amending Subsection (d) to read as | |
1116 | 325 | follows: | |
1117 | 326 | (b-1) If the parties do not select a mediator by mutual | |
1118 | 327 | agreement on or before the 30th day after the date the mediation is | |
1119 | 328 | requested, the party requesting the mediation shall notify the | |
1120 | 329 | commissioner, and the commissioner shall select a mediator from the | |
1121 | 330 | commissioner's list of approved mediators. | |
1122 | 331 | (d) The mediator's fees shall be split evenly and paid by | |
1123 | 332 | the health benefit plan issuer [insurer] or administrator and the | |
1124 | 333 | out-of-network [facility-based provider or emergency care] | |
1125 | 334 | provider. | |
1126 | 335 | SECTION 2.10. Section 1467.054, Insurance Code, is amended | |
1127 | 336 | by amending Subsections (a) and (d) and adding Subsection (b-1) to | |
1128 | 337 | read as follows: | |
1129 | - | (a) An out-of-network provider | |
1130 | - | ||
1131 | - | ||
338 | + | (a) An out-of-network provider, health benefit plan issuer, | |
339 | + | or administrator [enrollee] may request mandatory mediation under | |
340 | + | this subchapter [chapter]. | |
1132 | 341 | (b-1) The person who requests the mediation shall provide | |
1133 | 342 | written notice on the date the mediation is requested in the form | |
1134 | 343 | and manner provided by commissioner rule to: | |
1135 | 344 | (1) the department; and | |
1136 | 345 | (2) each other party. | |
1137 | 346 | (d) In an effort to settle the claim before mediation, all | |
1138 | 347 | parties must participate in an informal settlement teleconference | |
1139 | 348 | not later than the 30th day after the date on which a person [the | |
1140 | 349 | enrollee] submits a request for mediation under this subchapter | |
1141 | 350 | [section]. | |
1142 | - | SECTION 2.11. Section 1467.055, Insurance Code, is amended | |
1143 | - | by adding Subsections (c-1) and (k) and amending Subsections (g) | |
1144 | - | and (i) to read as follows: | |
1145 | - | (c-1) Information submitted by the parties to the mediator | |
1146 | - | is confidential and not subject to disclosure under Chapter 552, | |
1147 | - | Government Code. | |
351 | + | SECTION 2.11. Sections 1467.055(g) and (i), Insurance Code, | |
352 | + | are amended to read as follows: | |
1148 | 353 | (g) A [Except at the request of an enrollee, a] mediation | |
1149 | 354 | shall be held not later than the 180th day after the date of the | |
1150 | 355 | request for mediation. | |
1151 | 356 | (i) A health care or medical service or supply provided by | |
1152 | 357 | an out-of-network [a facility-based] provider [or emergency care | |
1153 | - | provider] may not be summarily disallowed. This subsection does | |
1154 | - | not require a health benefit plan issuer [an insurer] or | |
1155 | - | administrator to pay for an uncovered service or supply. | |
1156 | - | (k) On agreement of all parties, any deadline under this | |
1157 | - | subchapter may be extended. | |
358 | + | provider] may not be summarily disallowed. This subsection does not | |
359 | + | require a health benefit plan issuer [an insurer] or administrator | |
360 | + | to pay for an uncovered service or supply. | |
1158 | 361 | SECTION 2.12. Sections 1467.056(a), (b), and (d), Insurance | |
1159 | 362 | Code, are amended to read as follows: | |
1160 | 363 | (a) In a mediation under this subchapter [chapter], the | |
1161 | 364 | parties shall[: | |
1162 | 365 | [(1)] evaluate whether: | |
1163 | 366 | (1) [(A)] the amount charged by the out-of-network | |
1164 | 367 | [facility-based] provider [or emergency care provider] for the | |
1165 | 368 | health care or medical service or supply is excessive; and | |
1166 | 369 | (2) [(B)] the amount paid by the health benefit plan | |
1167 | 370 | issuer [insurer] or administrator represents the usual and | |
1168 | 371 | customary rate for the health care or medical service or supply or | |
1169 | 372 | is unreasonably low[; and | |
1170 | 373 | [(2) as a result of the amounts described by | |
1171 | 374 | Subdivision (1), determine the amount, after copayments, | |
1172 | 375 | deductibles, and coinsurance are applied, for which an enrollee is | |
1173 | 376 | responsible to the facility-based provider or emergency care | |
1174 | 377 | provider]. | |
1175 | 378 | (b) The out-of-network [facility-based] provider [or | |
1176 | 379 | emergency care provider] may present information regarding the | |
1177 | - | amount charged for the health care or medical service or supply. | |
1178 | - | ||
1179 | - | ||
1180 | - | ||
380 | + | amount charged for the health care or medical service or supply. The | |
381 | + | health benefit plan issuer [insurer] or administrator may present | |
382 | + | information regarding the amount paid by the issuer [insurer] or | |
383 | + | administrator. | |
1181 | 384 | (d) The goal of the mediation is to reach an agreement | |
1182 | 385 | between [among the enrollee,] the out-of-network [facility-based] | |
1183 | 386 | provider [or emergency care provider,] and the health benefit plan | |
1184 | 387 | issuer [insurer] or administrator, as applicable, as to the amount | |
1185 | 388 | paid by the issuer [insurer] or administrator to the out-of-network | |
1186 | 389 | [facility-based] provider and [or emergency care provider,] the | |
1187 | 390 | amount charged by the out-of-network [facility-based] provider [or | |
1188 | 391 | emergency care provider, and the amount paid to the facility-based | |
1189 | 392 | provider or emergency care provider by the enrollee]. | |
1190 | 393 | SECTION 2.13. Subchapter B, Chapter 1467, Insurance Code, | |
1191 | 394 | is amended by adding Section 1467.0575 to read as follows: | |
1192 | - | Sec. 1467.0575. RIGHT TO FILE ACTION. Not later than the | |
1193 | - | 45th day after the date that the mediator's report is provided to | |
1194 | - | the department under Section 1467.060, either party to a mediation | |
1195 | - | for which there was no agreement may file a civil action to | |
1196 | - | determine the amount due to an out-of-network provider. A party may | |
1197 | - | not bring a civil action before the conclusion of the mediation | |
1198 | - | process under this subchapter. | |
395 | + | Sec. 1467.0575. RIGHT TO RECEIVE PAYMENT; RIGHT TO FILE | |
396 | + | ACTION. (a) An out-of-network provider has a right to a reasonable | |
397 | + | payment from an enrollee's health benefit plan for covered services | |
398 | + | and supplies provided to the enrollee that are subject to this | |
399 | + | subchapter and for which the provider has not been fully | |
400 | + | reimbursed. | |
401 | + | (b) Not later than the 45th day after the date that the | |
402 | + | mediator's report is provided to the department under Section | |
403 | + | 1467.060, either party to a mediation for which there was no | |
404 | + | agreement may file a civil action to determine the amount due to an | |
405 | + | out-of-network provider. A party may not bring a civil action | |
406 | + | before the conclusion of the mediation process under this | |
407 | + | subchapter. | |
1199 | 408 | SECTION 2.14. Section 1467.060, Insurance Code, is amended | |
1200 | 409 | to read as follows: | |
1201 | 410 | Sec. 1467.060. REPORT OF MEDIATOR. Not later than the 45th | |
1202 | 411 | day after the date the mediation concludes, the [The] mediator | |
1203 | 412 | shall report to the commissioner and the Texas Medical Board or | |
1204 | 413 | other appropriate regulatory agency: | |
1205 | 414 | (1) the names of the parties to the mediation; and | |
1206 | 415 | (2) whether the parties reached an agreement [or the | |
1207 | 416 | mediator made a referral under Section 1467.057]. | |
1208 | 417 | SECTION 2.15. Chapter 1467, Insurance Code, is amended by | |
1209 | 418 | adding Subchapter B-1 to read as follows: | |
1210 | 419 | SUBCHAPTER B-1. MANDATORY BINDING ARBITRATION FOR OTHER PROVIDERS | |
1211 | 420 | Sec. 1467.081. APPLICABILITY OF SUBCHAPTER. This | |
1212 | 421 | subchapter applies only with respect to a health benefit claim | |
1213 | 422 | submitted by an out-of-network provider who is not a facility. | |
1214 | 423 | Sec. 1467.082. ESTABLISHMENT AND ADMINISTRATION OF | |
1215 | 424 | ARBITRATION PROGRAM. (a) The commissioner shall establish and | |
1216 | 425 | administer an arbitration program to resolve disputes over | |
1217 | 426 | out-of-network provider charges in accordance with this | |
1218 | 427 | subchapter. | |
1219 | 428 | (b) The commissioner: | |
1220 | 429 | (1) shall adopt rules, forms, and procedures necessary | |
1221 | 430 | for the implementation and administration of the arbitration | |
1222 | 431 | program, including the establishment of a portal on the | |
1223 | 432 | department's Internet website through which a request for | |
1224 | 433 | arbitration under Section 1467.084 may be submitted; and | |
1225 | 434 | (2) shall maintain a list of qualified arbitrators for | |
1226 | 435 | the program. | |
1227 | 436 | Sec. 1467.083. ISSUE TO BE ADDRESSED; BASIS FOR | |
1228 | 437 | DETERMINATION. (a) The only issue that an arbitrator may | |
1229 | 438 | determine under this subchapter is the reasonable amount for the | |
1230 | 439 | health care or medical services or supplies provided to the | |
1231 | 440 | enrollee by an out-of-network provider. | |
1232 | 441 | (b) The determination must take into account: | |
1233 | 442 | (1) whether there is a gross disparity between the fee | |
1234 | 443 | billed by the out-of-network provider and: | |
1235 | 444 | (A) fees paid to the out-of-network provider for | |
1236 | 445 | the same services or supplies rendered by the provider to other | |
1237 | 446 | enrollees for which the provider is an out-of-network provider; and | |
1238 | 447 | (B) fees paid by the health benefit plan issuer | |
1239 | 448 | to reimburse similarly qualified out-of-network providers for the | |
1240 | 449 | same services or supplies in the same region; | |
1241 | 450 | (2) the level of training, education, and experience | |
1242 | 451 | of the out-of-network provider; | |
1243 | 452 | (3) the out-of-network provider's usual billed charge | |
1244 | 453 | for comparable services or supplies with regard to other enrollees | |
1245 | 454 | for which the provider is an out-of-network provider; | |
1246 | 455 | (4) the circumstances and complexity of the enrollee's | |
1247 | 456 | particular case, including the time and place of the provision of | |
1248 | 457 | the service or supply; | |
1249 | 458 | (5) individual enrollee characteristics; | |
1250 | 459 | (6) the 80th percentile of all billed charges for the | |
1251 | 460 | service or supply performed by a health care provider in the same or | |
1252 | - | similar specialty and provided in the same | |
1253 | - | in a benchmarking database described by Section 1467.006; | |
461 | + | similar specialty and provided in the same geographical area as | |
462 | + | reported in a benchmarking database described by Section 1467.006; | |
1254 | 463 | (7) the 50th percentile of rates for the service or | |
1255 | 464 | supply paid to participating providers in the same or similar | |
1256 | - | specialty and provided in the same | |
1257 | - | benchmarking database described by Section 1467.006; | |
1258 | - | (8) | |
1259 | - | | |
465 | + | specialty and provided in the same geographical area as reported in | |
466 | + | a benchmarking database described by Section 1467.006; | |
467 | + | (8) historical rates paid to participating providers; | |
468 | + | and | |
1260 | 469 | (9) historical data for the percentiles described by | |
1261 | - | Subdivisions (6) and (7); and | |
1262 | - | (10) an offer made during the informal settlement | |
1263 | - | teleconference required under Section 1467.084(d). | |
1264 | - | Sec. 1467.084. AVAILABILITY OF MANDATORY ARBITRATION. | |
1265 | - | (a) Not later than the 90th day after the date an out-of-network | |
470 | + | Subdivisions (6) and (7). | |
471 | + | Sec. 1467.084. AVAILABILITY OF MANDATORY ARBITRATION. (a) | |
472 | + | Not later than the 90th day after the date an out-of-network | |
1266 | 473 | provider receives the initial payment for a health care or medical | |
1267 | 474 | service or supply, the out-of-network provider or the health | |
1268 | 475 | benefit plan issuer or administrator may request arbitration of a | |
1269 | 476 | settlement of an out-of-network health benefit claim through a | |
1270 | 477 | portal on the department's Internet website if: | |
1271 | 478 | (1) there is a charge billed by the provider and unpaid | |
1272 | - | by the issuer or administrator after copayments, | |
1273 | - | | |
479 | + | by the issuer or administrator after copayments, deductibles, and | |
480 | + | coinsurance for which an enrollee may not be billed; and | |
1274 | 481 | (2) the health benefit claim is for: | |
1275 | 482 | (A) emergency care; | |
1276 | 483 | (B) a health care or medical service or supply | |
1277 | 484 | provided by a facility-based provider in a facility that is a | |
1278 | 485 | participating provider; | |
1279 | 486 | (C) an out-of-network laboratory service; or | |
1280 | 487 | (D) an out-of-network diagnostic imaging | |
1281 | 488 | service. | |
1282 | 489 | (b) If a person requests arbitration under this subchapter, | |
1283 | 490 | the out-of-network provider or the provider's representative, and | |
1284 | 491 | the health benefit plan issuer or the administrator, as | |
1285 | 492 | appropriate, shall participate in the arbitration. | |
1286 | 493 | (c) The person who requests the arbitration shall provide | |
1287 | 494 | written notice on the date the arbitration is requested in the form | |
1288 | 495 | and manner prescribed by commissioner rule to: | |
1289 | 496 | (1) the department; and | |
1290 | 497 | (2) each other party. | |
1291 | 498 | (d) In an effort to settle the claim before arbitration, all | |
1292 | 499 | parties must participate in an informal settlement teleconference | |
1293 | 500 | not later than the 30th day after the date on which the arbitration | |
1294 | 501 | is requested. A health benefit plan issuer or administrator, as | |
1295 | 502 | applicable, shall make a reasonable effort to arrange the | |
1296 | 503 | teleconference. | |
1297 | 504 | (e) The commissioner shall adopt rules providing | |
1298 | - | requirements for submitting multiple claims to arbitration in one | |
1299 | - | proceeding. The rules must provide that: | |
1300 | - | (1) the total amount in controversy for multiple | |
1301 | - | claims in one proceeding may not exceed $5,000; and | |
1302 | - | (2) the multiple claims in one proceeding must be | |
505 | + | requirements for submitting arbitration in one proceeding. The | |
506 | + | rules must provide that: | |
507 | + | (1) a claim for a billed charge of $1,500 or more may | |
508 | + | not be combined with another claim; | |
509 | + | (2) the total amount in controversy for multiple | |
510 | + | claims in one arbitration may not exceed $5,000; and | |
511 | + | (3) the multiple claims in one arbitration must be | |
1303 | 512 | limited to the same out-of-network provider. | |
1304 | 513 | Sec. 1467.085. EFFECT OF ARBITRATION AND APPLICABILITY OF | |
1305 | 514 | OTHER LAW. (a) Notwithstanding Section 1467.004, an | |
1306 | - | out-of-network provider | |
515 | + | out-of-network provider, health benefit plan issuer, or | |
1307 | 516 | administrator may not file suit for an out-of-network claim subject | |
1308 | 517 | to this chapter until the conclusion of the arbitration on the issue | |
1309 | 518 | of the amount to be paid in the out-of-network claim dispute. | |
1310 | 519 | (b) An arbitration conducted under this subchapter is not | |
1311 | 520 | subject to Title 7, Civil Practice and Remedies Code. | |
1312 | 521 | Sec. 1467.086. SELECTION AND APPROVAL OF ARBITRATOR. | |
1313 | 522 | (a) If the parties do not select an arbitrator by mutual agreement | |
1314 | 523 | on or before the 30th day after the date the arbitration is | |
1315 | 524 | requested, the party requesting the arbitration shall notify the | |
1316 | 525 | commissioner, and the commissioner shall select an arbitrator from | |
1317 | 526 | the commissioner's list of approved arbitrators. | |
1318 | 527 | (b) In selecting an arbitrator under this section, the | |
1319 | 528 | commissioner shall give preference to an arbitrator who is | |
1320 | 529 | knowledgeable and experienced in applicable principles of contract | |
1321 | 530 | and insurance law and the health care industry generally. | |
1322 | 531 | (c) In approving an individual as an arbitrator, the | |
1323 | 532 | commissioner shall ensure that the individual does not have a | |
1324 | 533 | conflict of interest that would adversely impact the individual's | |
1325 | 534 | independence and impartiality in rendering a decision in an | |
1326 | 535 | arbitration. A conflict of interest includes current or recent | |
1327 | 536 | ownership or employment of the individual or a close family member | |
1328 | - | in | |
1329 | - | | |
537 | + | in a health benefit plan issuer or out-of-network provider that may | |
538 | + | be involved in the arbitration. | |
1330 | 539 | (d) The commissioner shall immediately terminate the | |
1331 | 540 | approval of an arbitrator who no longer meets the requirements | |
1332 | 541 | under this subchapter and rules adopted under this subchapter to | |
1333 | 542 | serve as an arbitrator. | |
1334 | 543 | Sec. 1467.087. PROCEDURES. (a) The arbitrator shall set a | |
1335 | 544 | date for submission of all information to be considered by the | |
1336 | 545 | arbitrator. | |
1337 | 546 | (b) A party may not engage in discovery in connection with | |
1338 | 547 | the arbitration. | |
1339 | 548 | (c) On agreement of all parties, any deadline under this | |
1340 | 549 | subchapter may be extended. | |
1341 | 550 | (d) Unless otherwise agreed to by the parties, an arbitrator | |
1342 | 551 | may not determine whether a health benefit plan covers a particular | |
1343 | 552 | health care or medical service or supply. | |
1344 | 553 | (e) The parties shall evenly split and pay the arbitrator's | |
1345 | 554 | fees and expenses. | |
1346 | - | (f) Information submitted by the parties to the arbitrator | |
1347 | - | is confidential and not subject to disclosure under Chapter 552, | |
1348 | - | Government Code. | |
1349 | - | Sec. 1467.088. DECISION. (a) Not later than the 51st day | |
555 | + | Sec. 1467.088. DECISION. (a) Not later than the 75th day | |
1350 | 556 | after the date the arbitration is requested, an arbitrator shall | |
1351 | 557 | provide the parties with a written decision in which the | |
1352 | 558 | arbitrator: | |
1353 | 559 | (1) determines whether the billed charge or the | |
1354 | - | payment made by the health benefit plan issuer or administrator, as | |
1355 | - | those amounts were last modified during the issuer's or | |
1356 | - | administrator's internal appeal process, if the provider elects to | |
1357 | - | participate, or the informal settlement teleconference required by | |
1358 | - | Section 1467.084(d), as applicable, is the closest to the | |
1359 | - | reasonable amount for the services or supplies determined in | |
1360 | - | accordance with Section 1467.083(b); and | |
1361 | - | (2) selects the amount determined to be closest under | |
1362 | - | Subdivision (1) as the binding award amount. | |
560 | + | initial payment made by the health benefit plan issuer or | |
561 | + | administrator is the closest to the reasonable amount for the | |
562 | + | services or supplies determined in accordance with Section | |
563 | + | 1467.083(b), provided that if the out-of-network provider elects to | |
564 | + | participate in the issuer's or administrator's internal appeal | |
565 | + | process before arbitration: | |
566 | + | (A) the provider may revise the billed charge to | |
567 | + | correct a billing error before the completion of the appeal | |
568 | + | process; and | |
569 | + | (B) the health benefit plan issuer or | |
570 | + | administrator may increase the initial payment under the appeal | |
571 | + | process; and | |
572 | + | (2) selects the billed charge or initial payment | |
573 | + | described by Subdivision (1) as the binding award amount. | |
1363 | 574 | (b) An arbitrator may not modify the binding award amount | |
1364 | 575 | selected under Subsection (a). | |
1365 | 576 | (c) An arbitrator shall provide written notice in the form | |
1366 | 577 | and manner prescribed by commissioner rule of the reasonable amount | |
1367 | 578 | for the services or supplies and the binding award amount. If the | |
1368 | 579 | parties settle before a decision, the parties shall provide written | |
1369 | 580 | notice in the form and manner prescribed by commissioner rule of the | |
1370 | 581 | amount of the settlement. The department shall maintain a record of | |
1371 | 582 | notices provided under this subsection. | |
1372 | 583 | Sec. 1467.089. EFFECT OF DECISION. (a) An arbitrator's | |
1373 | 584 | decision under Section 1467.088 is binding. | |
1374 | 585 | (b) Not later than the 45th day after the date of an | |
1375 | 586 | arbitrator's decision under Section 1467.088, a party not satisfied | |
1376 | 587 | with the decision may file an action to determine the payment due to | |
1377 | 588 | an out-of-network provider. | |
1378 | 589 | (c) In an action filed under Subsection (b), the court shall | |
1379 | 590 | determine whether the arbitrator's decision is proper based on a | |
1380 | 591 | substantial evidence standard of review. | |
1381 | - | (d) Not later than the 30th day after the date of an | |
1382 | - | arbitrator's decision under Section 1467.088, a health benefit plan | |
1383 | - | issuer or administrator shall pay to an out-of-network provider any | |
1384 | - | additional amount necessary to satisfy the binding award. | |
592 | + | (d) Not later than the 10th day after the date of an | |
593 | + | arbitrator's decision under Section 1467.088 or a court's | |
594 | + | determination in an action filed under Subsection (b), a health | |
595 | + | benefit plan issuer or administrator shall pay to an out-of-network | |
596 | + | provider any additional amount necessary to satisfy the binding | |
597 | + | award or the court's determination, as applicable. | |
1385 | 598 | SECTION 2.16. Subchapter C, Chapter 1467, Insurance Code, | |
1386 | 599 | is amended to read as follows: | |
1387 | 600 | SUBCHAPTER C. BAD FAITH PARTICIPATION [MEDIATION] | |
1388 | 601 | Sec. 1467.101. BAD FAITH. (a) The following conduct | |
1389 | 602 | constitutes bad faith participation [mediation] for purposes of | |
1390 | 603 | this chapter: | |
1391 | 604 | (1) failing to participate in the informal settlement | |
1392 | 605 | teleconference under Section 1467.084(d) or an arbitration or | |
1393 | 606 | mediation under this chapter; | |
1394 | 607 | (2) failing to provide information the arbitrator or | |
1395 | 608 | mediator believes is necessary to facilitate a decision or [an] | |
1396 | 609 | agreement; or | |
1397 | 610 | (3) failing to designate a representative | |
1398 | 611 | participating in the arbitration or mediation with full authority | |
1399 | 612 | to enter into any [mediated] agreement. | |
1400 | 613 | (b) Failure to reach an agreement under Subchapter B is not | |
1401 | 614 | conclusive proof of bad faith participation [mediation]. | |
1402 | 615 | Sec. 1467.102. PENALTIES. (a) Bad faith participation or | |
1403 | 616 | otherwise failing to comply with Subchapter B-1 [mediation, by a | |
1404 | 617 | party other than the enrollee,] is grounds for imposition of an | |
1405 | 618 | administrative penalty by the regulatory agency that issued a | |
1406 | 619 | license or certificate of authority to the party who committed the | |
1407 | 620 | violation. | |
1408 | 621 | (b) Except for good cause shown, on a report of a mediator | |
1409 | 622 | and appropriate proof of bad faith participation under Subchapter B | |
1410 | 623 | [mediation], the regulatory agency that issued the license or | |
1411 | 624 | certificate of authority shall impose an administrative penalty. | |
1412 | 625 | SECTION 2.17. Sections 1467.151(a), (b), and (c), Insurance | |
1413 | 626 | Code, are amended to read as follows: | |
1414 | 627 | (a) The commissioner and the Texas Medical Board or other | |
1415 | 628 | regulatory agency, as appropriate, shall adopt rules regulating the | |
1416 | 629 | investigation and review of a complaint filed that relates to the | |
1417 | 630 | settlement of an out-of-network health benefit claim that is | |
1418 | 631 | subject to this chapter. The rules adopted under this section must: | |
1419 | 632 | (1) distinguish among complaints for out-of-network | |
1420 | 633 | coverage or payment and give priority to investigating allegations | |
1421 | 634 | of delayed health care or medical care; | |
1422 | 635 | (2) develop a form for filing a complaint [and | |
1423 | 636 | establish an outreach effort to inform enrollees of the | |
1424 | 637 | availability of the claims dispute resolution process under this | |
1425 | 638 | chapter]; and | |
1426 | 639 | (3) ensure that a complaint is not dismissed without | |
1427 | 640 | appropriate consideration[; | |
1428 | 641 | [(4) ensure that enrollees are informed of the | |
1429 | 642 | availability of mandatory mediation; and | |
1430 | 643 | [(5) require the administrator to include a notice of | |
1431 | 644 | the claims dispute resolution process available under this chapter | |
1432 | 645 | with the explanation of benefits sent to an enrollee]. | |
1433 | 646 | (b) The department and the Texas Medical Board or other | |
1434 | 647 | appropriate regulatory agency shall maintain information[: | |
1435 | 648 | [(1)] on each complaint filed that concerns a claim, | |
1436 | 649 | arbitration, or mediation subject to this chapter[; and | |
1437 | 650 | [(2) related to a claim that is the basis of an | |
1438 | 651 | enrollee complaint], including: | |
1439 | 652 | (1) [(A)] the type of services or supplies that gave | |
1440 | 653 | rise to the dispute; | |
1441 | 654 | (2) [(B)] the type and specialty, if any, of the | |
1442 | 655 | out-of-network [facility-based] provider [or emergency care | |
1443 | 656 | provider] who provided the out-of-network service or supply; | |
1444 | 657 | (3) [(C)] the county and metropolitan area in which | |
1445 | 658 | the health care or medical service or supply was provided; | |
1446 | 659 | (4) [(D)] whether the health care or medical service | |
1447 | 660 | or supply was for emergency care; and | |
1448 | 661 | (5) [(E)] any other information about: | |
1449 | 662 | (A) [(i)] the health benefit plan issuer | |
1450 | 663 | [insurer] or administrator that the commissioner by rule requires; | |
1451 | 664 | or | |
1452 | 665 | (B) [(ii)] the out-of-network [facility-based] | |
1453 | 666 | provider [or emergency care provider] that the Texas Medical Board | |
1454 | 667 | or other appropriate regulatory agency by rule requires. | |
1455 | 668 | (c) The information collected and maintained [by the | |
1456 | 669 | department and the Texas Medical Board and other appropriate | |
1457 | 670 | regulatory agencies] under Subsection (b) [(b)(2)] is public | |
1458 | 671 | information as defined by Section 552.002, Government Code, and may | |
1459 | 672 | not include personally identifiable information or health care or | |
1460 | 673 | medical information. | |
1461 | 674 | ARTICLE 3. CONFORMING AMENDMENTS | |
1462 | - | SECTION 3.01. Section 1456. | |
675 | + | SECTION 3.01. Section 1456.001(6), Insurance Code, is | |
1463 | 676 | amended to read as follows: | |
1464 | - | (a) Each health benefit plan that provides health care | |
1465 | - | through a provider network shall provide notice to its enrollees | |
1466 | - | that: | |
1467 | - | (1) a facility-based physician or other health care | |
1468 | - | practitioner may not be included in the health benefit plan's | |
1469 | - | provider network; and | |
1470 | - | (2) a health care practitioner described by | |
1471 | - | Subdivision (1) may balance bill the enrollee for amounts not paid | |
1472 | - | by the health benefit plan unless the health care or medical service | |
1473 | - | or supply provided to the enrollee is subject to a law prohibiting | |
1474 | - | balance billing. | |
1475 | - | SECTION 3.02. Section 1456.006, Insurance Code, is amended | |
1476 | - | to read as follows: | |
1477 | - | Sec. 1456.006. COMMISSIONER RULES; FORM OF DISCLOSURE. The | |
1478 | - | commissioner by rule may prescribe specific requirements for the | |
1479 | - | disclosure required under Section 1456.003. The form of the | |
1480 | - | disclosure must be substantially as follows: | |
1481 | - | NOTICE: "ALTHOUGH HEALTH CARE SERVICES MAY BE OR HAVE BEEN | |
1482 | - | PROVIDED TO YOU AT A HEALTH CARE FACILITY THAT IS A MEMBER OF THE | |
1483 | - | PROVIDER NETWORK USED BY YOUR HEALTH BENEFIT PLAN, OTHER | |
1484 | - | PROFESSIONAL SERVICES MAY BE OR HAVE BEEN PROVIDED AT OR THROUGH THE | |
1485 | - | FACILITY BY PHYSICIANS AND OTHER HEALTH CARE PRACTITIONERS WHO ARE | |
1486 | - | NOT MEMBERS OF THAT NETWORK. YOU MAY BE RESPONSIBLE FOR PAYMENT OF | |
1487 | - | ALL OR PART OF THE FEES FOR THOSE PROFESSIONAL SERVICES THAT ARE NOT | |
1488 | - | PAID OR COVERED BY YOUR HEALTH BENEFIT PLAN UNLESS BALANCE BILLING | |
1489 | - | FOR THOSE SERVICES IS PROHIBITED." | |
677 | + | (6) "Provider network" means a health benefit plan | |
678 | + | under which health care services are provided to enrollees through | |
679 | + | contracts with health care providers and that requires those | |
680 | + | enrollees to use health care providers participating in the plan | |
681 | + | and procedures covered by the plan. [The term includes a network | |
682 | + | operated by: | |
683 | + | [(A) a health maintenance organization; | |
684 | + | [(B) a preferred provider benefit plan issuer; or | |
685 | + | [(C) another entity that issues a health benefit | |
686 | + | plan, including an insurance company.] | |
687 | + | SECTION 3.02. Sections 1456.002(a) and (c), Insurance Code, | |
688 | + | are amended to read as follows: | |
689 | + | (a) This chapter applies to any health benefit plan that: | |
690 | + | (1) provides benefits for medical or surgical expenses | |
691 | + | incurred as a result of a health condition, accident, or sickness, | |
692 | + | including an individual, group, blanket, or franchise insurance | |
693 | + | policy or insurance agreement, a group hospital service contract, | |
694 | + | or an individual or group evidence of coverage that is offered by: | |
695 | + | (A) an insurance company; | |
696 | + | (B) a group hospital service corporation | |
697 | + | operating under Chapter 842; | |
698 | + | (C) a fraternal benefit society operating under | |
699 | + | Chapter 885; | |
700 | + | (D) a stipulated premium company operating under | |
701 | + | Chapter 884; | |
702 | + | (E) [a health maintenance organization operating | |
703 | + | under Chapter 843; | |
704 | + | [(F)] a multiple employer welfare arrangement | |
705 | + | that holds a certificate of authority under Chapter 846; | |
706 | + | (F) [(G)] an approved nonprofit health | |
707 | + | corporation that holds a certificate of authority under Chapter | |
708 | + | 844; or | |
709 | + | (G) [(H)] an entity not authorized under this | |
710 | + | code or another insurance law of this state that contracts directly | |
711 | + | for health care services on a risk-sharing basis, including a | |
712 | + | capitation basis; or | |
713 | + | (2) provides health and accident coverage through a | |
714 | + | risk pool created under Chapter 172, Local Government Code, | |
715 | + | notwithstanding Section 172.014, Local Government Code, or any | |
716 | + | other law. | |
717 | + | (c) This chapter does not apply to: | |
718 | + | (1) Medicaid managed care programs operated under | |
719 | + | Chapter 533, Government Code; | |
720 | + | (2) Medicaid programs operated under Chapter 32, Human | |
721 | + | Resources Code; [or] | |
722 | + | (3) the state child health plan operated under Chapter | |
723 | + | 62 or 63, Health and Safety Code; or | |
724 | + | (4) a health benefit plan subject to Section | |
725 | + | 1466.0053. | |
1490 | 726 | SECTION 3.03. The following provisions of the Insurance | |
1491 | 727 | Code are repealed: | |
1492 | 728 | (1) Section 1456.004(c); | |
1493 | 729 | (2) Section 1467.001(2); | |
1494 | 730 | (3) Sections 1467.051(c) and (d); | |
1495 | 731 | (4) Section 1467.0511; | |
1496 | 732 | (5) Sections 1467.053(b) and (c); | |
1497 | 733 | (6) Sections 1467.054(b), (c), (f), and (g); | |
1498 | 734 | (7) Sections 1467.055(d) and (h); | |
1499 | 735 | (8) Section 1467.057; | |
1500 | 736 | (9) Section 1467.058; | |
1501 | 737 | (10) Section 1467.059; and | |
1502 | 738 | (11) Section 1467.151(d). | |
1503 | 739 | ARTICLE 4. STUDY | |
1504 | 740 | SECTION 4.01. Subchapter A, Chapter 38, Insurance Code, is | |
1505 | 741 | amended by adding Section 38.004 to read as follows: | |
1506 | 742 | Sec. 38.004. BALANCE BILLING PROHIBITION REPORT. (a) The | |
1507 | 743 | department shall, each biennium, conduct a study on the impacts of | |
1508 | 744 | S.B. No. 1264, Acts of the 86th Legislature, Regular Session, 2019, | |
1509 | 745 | on Texas consumers and health coverage in this state, including: | |
1510 | 746 | (1) trends in billed amounts for health care or | |
1511 | 747 | medical services or supplies, especially emergency services, | |
1512 | 748 | laboratory services, diagnostic imaging services, and | |
1513 | 749 | facility-based services; | |
1514 | 750 | (2) comparison of the total amount spent on | |
1515 | 751 | out-of-network emergency services, laboratory services, diagnostic | |
1516 | 752 | imaging services, and facility-based services by calendar year and | |
1517 | 753 | provider type or physician specialty; | |
1518 | 754 | (3) trends and changes in network participation by | |
1519 | 755 | providers of emergency services, laboratory services, diagnostic | |
1520 | 756 | imaging services, and facility-based services by provider type or | |
1521 | 757 | physician specialty, including whether any terminations were | |
1522 | 758 | initiated by a health benefit plan issuer, administrator, or | |
1523 | 759 | provider; | |
1524 | 760 | (4) trends and changes in the amounts paid to | |
1525 | 761 | participating providers; | |
1526 | 762 | (5) the number of complaints, completed | |
1527 | 763 | investigations, and disciplinary sanctions for billing by | |
1528 | 764 | providers of emergency services, laboratory services, diagnostic | |
1529 | 765 | imaging services, or facility-based services of enrollees for | |
1530 | 766 | amounts greater than the enrollee's responsibility under an | |
1531 | - | applicable health benefit plan, including applicable | |
1532 | - | coinsurance, | |
767 | + | applicable health benefit plan, including an applicable copayment, | |
768 | + | coinsurance, or deductible; | |
1533 | 769 | (6) trends in amounts paid to out-of-network | |
1534 | 770 | providers; | |
1535 | 771 | (7) trends in the usual and customary rate for health | |
1536 | 772 | care or medical services or supplies, especially emergency | |
1537 | 773 | services, laboratory services, diagnostic imaging services, and | |
1538 | 774 | facility-based services; and | |
1539 | 775 | (8) the effectiveness of the claim dispute resolution | |
1540 | 776 | process under Chapter 1467. | |
1541 | 777 | (b) In conducting the study described by Subsection (a), the | |
1542 | 778 | department shall collect settlement data and verdicts or | |
1543 | 779 | arbitration awards, as applicable, from parties to mediation or | |
1544 | 780 | arbitration under Chapter 1467. | |
1545 | - | (c) The department may not publish a particular rate paid to | |
1546 | - | a participating provider in the study described by Subsection (a), | |
1547 | - | identifying information of a physician or health care provider, or | |
1548 | - | non-aggregated study results. Information described by this | |
1549 | - | subsection is confidential and not subject to disclosure under | |
1550 | - | Chapter 552, Government Code. | |
1551 | - | (d) The department: | |
781 | + | (c) The department: | |
1552 | 782 | (1) shall collect data quarterly from a health benefit | |
1553 | 783 | plan issuer or administrator subject to Chapter 1467 to conduct the | |
1554 | 784 | study required by this section; and | |
1555 | 785 | (2) may utilize any reliable external resource or | |
1556 | 786 | entity to acquire information reasonably necessary to prepare the | |
1557 | - | report required by Subsection ( | |
1558 | - | ( | |
787 | + | report required by Subsection (d). | |
788 | + | (d) Not later than December 1 of each even-numbered year, | |
1559 | 789 | the department shall prepare and submit a written report on the | |
1560 | 790 | results of the study under this section, including the department's | |
1561 | 791 | findings, to the legislature. | |
1562 | 792 | ARTICLE 5. TRANSITION AND EFFECTIVE DATE | |
1563 | 793 | SECTION 5.01. The changes in law made by this Act apply only | |
1564 | 794 | to a health care or medical service or supply provided on or after | |
1565 | 795 | January 1, 2020. A health care or medical service or supply | |
1566 | 796 | provided before January 1, 2020, is governed by the law in effect | |
1567 | 797 | immediately before the effective date of this Act, and that law is | |
1568 | 798 | continued in effect for that purpose. | |
1569 | - | SECTION 5.02. This Act takes effect September 1, 2019. | |
1570 | - | ______________________________ ______________________________ | |
1571 | - | President of the Senate Speaker of the House | |
1572 | - | I hereby certify that S.B. No. 1264 passed the Senate on | |
1573 | - | April 16, 2019, by the following vote: Yeas 29, Nays 2; and that | |
1574 | - | the Senate concurred in House amendments on May 24, 2019, by the | |
1575 | - | following vote: Yeas 31, Nays 0. | |
1576 | - | ______________________________ | |
1577 | - | Secretary of the Senate | |
1578 | - | I hereby certify that S.B. No. 1264 passed the House, with | |
1579 | - | amendments, on May 21, 2019, by the following vote: Yeas 146, | |
1580 | - | Nays 0, one present not voting. | |
1581 | - | ______________________________ | |
1582 | - | Chief Clerk of the House | |
1583 | - | Approved: | |
1584 | - | ______________________________ | |
1585 | - | Date | |
1586 | - | ______________________________ | |
1587 | - | Governor | |
799 | + | SECTION 5.02. The Texas Department of Insurance, the | |
800 | + | Employees Retirement System of Texas, the Teacher Retirement System | |
801 | + | of Texas, and any other state agency subject to this Act are | |
802 | + | required to implement a provision of this Act only if the | |
803 | + | legislature appropriates money specifically for that purpose. If | |
804 | + | the legislature does not appropriate money specifically for that | |
805 | + | purpose, those agencies may, but are not required to, implement a | |
806 | + | provision of this Act using other appropriations available for that | |
807 | + | purpose. | |
808 | + | SECTION 5.03. This Act takes effect September 1, 2019. |