Video & Transcript DataContr Research : 'customer service'

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TX

Texas 2025 - 89th Regular

Senate Session (Part I) May 7th, 2025

Texas Senate Floor Meeting

Transcript Highlights:
  • the road is long, help remind each of them that leadership is not about themselves but about the service
  • Modi has been recognized for his excellent customer service and was awarded Best
  • Our goal is to add these crisis service models as

  • Failure to provide services.
  • and Human Services, HB 3783 to Jurisprudence.
Bills: HJR98, HB142, HB912, HB2525, SCR19, SB66, SB128, SB209, SB250, SB317, SB383, SB393, SB397, SB517, SB571, SB612, SB614, SB715, SB731, SB801, SB865, SB867, SB872, SB905, SB913, SB945, SB946, SB986, SB1013, SB1015, SB1071, SB1086, SB1087, SB1113, SB1117, SB1181, SB1212, SB1241, SB1250, SB1263, SB1278, SB1285, SB1444, SB1483, SB1525, SB1528, SB1553, SB1556, SB1588, SB1660, SB1708, SB1802, SB1833, SB1844, SB1854, SB1957, SB1965, SB1999, SB2056, SB2082, SB2119, SB2133, SB2138, SB2203, SB2221, SB2337, SB2340, SB2373, SB2419, SB2422, SB2452, SB2477, SB2487, SB2501, SB2533, SB2586, SB2587, SB2615, SB2622, SB2633, SB2675, SB2681, SB2690, SB2713, SB2717, SB2753, SB2781, SB2782, SB2835, SB2841, SB2857, SB2891, SB2929, SB2933, SB2994, SB3016, SJR3, SB5, SB29, SB72, SB326, SB494, SB509, SB530, SB616, SB769, SB783, SB963, SB985, SB1143, SB1172, SB1238, SB1267, SB1271, SB1273, SB1506, SB1759, SB1786, SB1967, SB2312, SB2361, SB1, SB260, SB1506, SB1637, HJR98, HJR99, HJR2, HJR1, HB1109, HB1392, HB22, HB2525, HB3093, HB517, HB912, HB1130, HB142, HB1689, HB2018, HB136, HB2884, HB1393, HB2730, HB1399, HB1244, HB467, HB331, HB2559, HB29, HB26, HB166, HB353, HB2000, HB2756, HB3248, HB3513, HB3204, HB3135, HB3012, HB2763, HB2523, HB2457, HB2415, HB2198, HB2143, HB1708, HB1672, HB767, HB1327, HB2723, HB451, HB140, HB109, HB3096, HCR6, HCR12, HCR29, HCR50, HCR55, HCR56, HCR58, HCR70, HCR71, HCR74, HCR78, HCR80, HCR107, HCR116, HCR117, SJR36, SJR50, SJR63, SJR59, SCR12, SCR39, SCR48, SCR19, SB2023, SB1844, SB2533, SB62, SB666, SB847, SB284, SB854, SB1073, SB810, SB1505, SB583, SB507, SB1434, SB1772, SB2016, SB1163, SB1122, SB731, SB397, SB508, SB1436, SB287, SB261, SB1882, SB393, SB1791, SB209, SB2429, SB1999, SB511, SB2309, SB510, SB1085, SB1975, SB2717, SB1262, SB636, SB2056, SB884, SB517, SB1200, SB1845, SB2681, SB2458, SB801, SB3014, SB3013, SB758, SB1013, SB2797, SB2076, SB2876, SB2929, SB715, SB1640, SB2538, SB1449, SB986, SB1181, SB1359, SB410, SB1234, SB2926, SB2138, SB2615, SB2972, SB2841, SB3016, SB1856, SB1528, SB1373, SB672, SB2891, SB1854, SB317, SB2539, SB2532, SB1250, SB2082, SB2203, SB1285, SB1454, SB2520, SB1237, SB1586, SB2819, SB629, SB2342, SB2903, SB2477, SB3029, SB1957, SB375, SB250, SB777, SB2367, SB2703, SB2608, SB2965, SB2521, SB865, SB2165, SB2501, SB2675, SB2452, SB2835, SB872, SB1212, SB1278, SB1588, SB1602, SB1704, SB1723, SB1833, SB1858, SB1946, SB2009, SB2177, SB2460, SB2785, SB2373, SB1660, SB614, SB867, SB1608, SB1525, SB905, SB640, SB2487, SB1698, SB383, SB705, SB748, SB1113, SB1117, SB1802, SB2340, SB2586, SB2680, SB2690, SB2994, SB2747, SB1950, SB913, SB1071, SB1086, SB1087, SB1483, SB1444, SB1553, SB1556, SB1703, SB2133, SB2297, SB2298, SB2622, SB2955, SB3059, SB2782, SB2781, SB2637, SB2633, SB2337, SB2334, SB1861, SB2043, SB1367, SB946, SB945, SB2857, SB128, SB571, SB1263, SB3058, SB612, SB2221, SB2587, SB2044, SB2363, SB2713, SB2311, SB1986, SB2565, SB2943, SB1888, SB2417, SB3048, SB3052, SB3053, SB3036, SB3057, SB3056, SB3043, SB3037, SB3050, SB3063, SB3047, SB3035, SB2446, SB466, SB2611, SB2794, SB2105, SB2017, SB1790, SB1778, SB1730, SB2995, SB2847, SB205, SB2619, SB1903, SB203, SB3061, SB1581, SB2600, SB2799, SB2790, SB2688, SB2515, SB1230, SB876, SB2522, SB2639, SB2137, SB2519, SB2403, SB2459, SB3051, SB2655, SB2251, SB2764, SB2878, SB1884, SB111, SB582, SB2617, SB1835, SB2751, SB2959, SB250, SB614, SB865, SB872, SB905, SB986, SB1113, SB1212, SB1278, SB1525, SB1588, SB1660, SB1802, SB1833, SB2487, SB2586, SB2675, SB2690, SB2929, HB912, HB2525, SB1844, SB2533, SB1957, SB1999, SB2138, SB2615, SB3016, SR469, SB29, SB326, SB494, SB530, SB769, SB783, SB1238, SB1967, SB2312, SB1506, HJR34, HB42, HB198, HB247, HB367, HB449, HB632, HB668, HB677, HB766, HB1105, HB1160, HB1169, HB1592, HB1778, HB1781, HB1868, HB2017, HB2038, HB2128, HB2240, HB2316, HB2510, HB2516, HB2563, HB2582, HB2663, HB2712, HB2715, HB2760, HB2788, HB3010, HB3069, HB3112, HB3120, HB3146, HB3157, HB3305, HB3348, HB3464, HB3474, HB3505, HB3512, HB3560, HB3597, HB3686, HB3783, HB3860, HB4063, HB4081, HB4214, HB4215, HB4224, HB4273, HB4325, HB4361, HB4386, HB4395, HB4665, HB4783, HB5032, HB5180, HJR34, HB42, HB198, HB247, HB367, HB449, HB632, HB668, HB677, HB766, HB1105, HB1160, HB1169, HB1592, HB1778, HB1781, HB1868, HB2017, HB2038, HB2128, HB2240, HB2316, HB2510, HB2516, HB2563, HB2582, HB2663, HB2712, HB2715, HB2760, HB2788, HB3010, HB3069, HB3112, HB3120, HB3146, HB3157, HB3305, HB3348, HB3464, HB3474, HB3505, HB3512, HB3560, HB3597, HB3686, HB3783, HB3860, HB4063, HB4081, HB4214, HB4215, HB4224, HB4273, HB4325, HB4361, HB4386, HB4395, HB4665, HB4783, HB5032, HB5180
Summary: The meeting primarily revolved around the discussions and advancements on several key bills, notably focusing on addressing homelessness and mental health issues through Senate Bill 2487. Senator Parker presented a committee substitute aimed at providing coordinated housing support to individuals facing homelessness, emphasizing a tailored approach for urban counties. The committee applauded previous local initiatives and sought to replicate their success statewide, affirming that this is just the initial step in a comprehensive dialogue regarding the state's future response to homelessness. The bill passed with significant bipartisan support, highlighting a shared commitment to tackle this pressing issue with compassion and effectiveness.
TX

Texas 2025 - 89th Regular

Appropriations - S/C on Articles VI, VII, & VIII Feb 27th, 2025 at 10:30 am

House Appropriations - S/C on Articles VI, VII, & VIII

Transcript Highlights:
  • service.
  • You also do translation services, correct?
  • service.
  • Thank you for your service. ...the state.
  • Thank you for your service, officer.
Summary: The committee meeting addressed several pressing issues, notably focusing on funding appropriations for the Gulf Coast Protection District and infrastructure projects, including the Alamo complex. Members expressed concerns over budget constraints, with requests for substantial funds aimed at supporting environmental initiatives and the upcoming biennium. Discussion points included the efficacy of previous funding and the anticipated impact of new capital on local communities. Public testimony was encouraged at various intervals throughout the meeting, adding robust dialogue amongst members and stakeholders.
TX

Texas 2025 - 89th Regular

State Affairs (Part II) Mar 31st, 2025

Senate State Affairs Committee

Transcript Highlights:
  • Thank you for your husband's service to my hometown, McKinney, and to your service as well.
  • I am the Director of Operations of BTC Insurance Services, Inc.
  • I own a company called Erling Sales and Service.
  • Services?
  • Release this area of service for injured individuals.
Summary: The Senate Committee on State Affairs convened to discuss several critical pieces of legislation including SB30 and SB38. Senator Betancourt introduced a committee substitute for SB38 which underwent a smooth adoption process, moving it favorably toward the Senate. The meeting featured a mix of invited testimonies where both proponents and opponents took the floor. One notable highlight included a testimony from Melissa Casey, who criticized the current legal state as prone to fraud and detrimental to both insurers and the public at large, contending that it inflated insurance costs across the board. The discussions delved deeply into the implications of the bills on judicial processes and potential insurance ramifications, with spirited debates surrounding issues of non-economic damages and jury rights. The atmosphere remained engaged as committee members heard varied perspectives on the bills, showcasing a robust democratic process. The meeting underscored the importance of public testimony in shaping legislation, ensuring that multiple voices were considered as the committee pressed on towards making decisions that affect the legal landscape of Texas.
TX

Texas 2025 - 89th Regular

Veteran Affairs Apr 1st, 2025

Senate Veteran Affairs Committee

Transcript Highlights:
  • Thank you for your service to our great nation.
  • Thank you for your service.

    My name is Amy Skicki.

  • ...service-disabled veterans to the Texas HUB Program.
  • The truth is, their service doesn't end; it evolves. They're still active.
  • As we speak, my firm is preparing a response to a state RFP for health and human services.
Bills: SB390, SB1197, SB1271
Summary: The meeting of the Committee on Veteran Affairs addressed several significant bills aimed at supporting veterans and their businesses. Among the bills discussed was SB390, which seeks to expand the definition of historically underutilized businesses to include all veteran-owned businesses, regardless of disability status. This change aims to create a more equitable economic landscape for veterans and to foster their participation in state procurement opportunities. The committee heard strong testimony supporting this initiative, emphasizing the importance of providing veterans with fair chances in business development.
TX

Texas 2025 - 89th Regular

Transportation May 1st, 2025 at 10:05 am

House Transportation Committee

Transcript Highlights:
  • Chairman, members, thank you for your time and your service this evening.
  • You've served our community for the majority of your life, and we're so grateful for your service.
  • I had very limited exposure to the Korean culture, customs
  • Chalk has been an oilfield services provider since...
  • We were required to haul 400 loads to provide the same level of service to our customer.
Summary: The committee meeting focused on discussing multiple bills primarily related to transportation and road safety. Notable discussions included House Bill 5332, proposed by Representative Kerwin, which aimed to limit truck weights to 80,000 pounds on both county roads and interstates, addressing concerns over crumbling infrastructure and accident rates in Johnson County. The bill received support from committee members as they acknowledged the pressing issue of road safety and the need for uniform weight regulations to protect county infrastructure. Additionally, House Bill 4924 and House Bill 4916 were discussed, both of which aimed at improving vehicle titling processes and documentation requirements.
TX

Texas 2025 - 89th Regular

Energy Resources May 12th, 2025 at 08:05 am

House Energy Resources Committee

Transcript Highlights:
  • fuel as petroleum distillates or any other product other than that in order to circumvent Mexican customs
  • data-time="1548"> ...would hold it over their heads that, hey, you owe all this money; you can't leave my service
  • For our customers, they want to go directly to that port.
  • understanding that the bill in its current draft format would basically also end up disallowing your type of service
Bills: SB290, SB2949
Summary: The meeting featured robust discussions surrounding several bills, particularly focusing on HB2 and SB2949, which aim to establish better regulations for gas facilities and address concerns over fuel transportation. Representative Rosenthal introduced HB2, explaining its intent to improve protocols for gas installations, and shared a personal account of safety concerns that arose from similar incidents in his area. SB2949 was discussed with emphasis on curbing illegal fuel operations while protecting legitimate trade across the Texas-Mexico border. The bill drew attention due to a rise in fuel-related crimes and the need for effective tracking of fuel movements. Both bills left pending, highlighting the committee's commitment to revisiting and refining the proposed measures.
TX

Texas 2025 - 89th Regular

Local Government (Part II) Apr 24th, 2025

Senate Local Government Committee

Transcript Highlights:
  • ...deliver full city services to those areas which state law
  • ...wastewater and water services.
  • building, managing, and providing all kinds of services for
  • Our members pay for that expedited service, as we call it. We still pay the city their full fees.
  • What they found out was that they couldn't fill positions fast enough under their civil service system
Summary: The meeting of the local government committee covered several important bills, notably Senate Bill 1454, Senate Bill 1237, and Senate Bill 2520. Senator Betancourt presided over the proceedings, guiding the discussion on the multiple committee substitutes proposed for each of these bills. SB1454 focused on tax exemptions for housing authorities, with amendments that included stricter compliance measures for municipalities. The committee unanimously recommended that the bill proceed to the full Senate without objection.
TX

Texas 2025 - 89th Regular

89th Legislative Session Feb 11th, 2025 at 02:02 pm

Texas House Floor Meeting

Transcript Highlights:
  • celebrate an extraordinary individual who represents the spirit of determination, resilience, and service
  • Annette, your dedication to service...
  • TSTC Waco also provides technical education and training to business and industry, customized training
  • p>Please join me in congratulating them on their ten years of service
Summary: The meeting commenced with a series of resolutions presented by various members, including HR214 honoring Bastrop County on February 11, 2025, and HR206 congratulating Annette Adiobo on her selection as Miss Texas 2024. The members engaged in highlighting local entities and achievements during these resolutions, fostering a sense of community and pride. Additionally, individuals from Tarrant County were acknowledged, and resolutions were adopted without objection.
US

Us Congress 2025-2026 Regular Session

Hearings to examine interdicting illicit drug trafficking, focusing on a view from the front lines. Feb 26th, 2025 at 10:00 am

Senate Commerce, Science, and Transportation Committee

Transcript Highlights:
  • , Baldwin, Wicker, and Blunt Rochester to ensure that the Coast Guard is no longer the only armed service
  • Customs and Border Protection (CBP), who I know we will hear from as well, about how a 370
Summary: The meeting of the Senate Committee on Commerce, Science, and Transportation addressed critical issues surrounding maritime drug enforcement and the Coast Guard's role in stopping the influx of illegal drugs. The chairman highlighted the alarming consequences of current policies allowing drugs to cross borders, emphasizing the need for legislative reforms, such as the Coast Guard Reauthorization Act of 2025. There was an intense discussion regarding the operational challenges faced by the Coast Guard, which has recently made significant drug seizures, indicating progress but also revealing gaps that need addressing. Several witnesses, including victims of the drug crisis, shared their compelling testimonies, which underscored the urgency for stricter controls and comprehensive support for law enforcement agencies involved in drug interdiction efforts.
TX

Texas 2025 - 89th Regular

Higher Education Apr 22nd, 2025 at 08:04 am

House Higher Education Committee

Transcript Highlights:
  • data-time="234"> Direct the Higher Education Coordinating Board to work with the Health and Human Services
  • During the course of that training, they could even discover a passion for state service and choose to
  • The state has a constant influx of students to help deliver services, and we increase the number of RNs
  • She's either here or she's in human services. I'm doing both at the same time, mom, right?
  • And thank you for your service.
Summary: In this meeting of the Committee on Higher Education, various bills were laid out and discussed, with particular emphasis on education and research funding, alongside measures to support Texas's agricultural sector. Notable discussions included House Bill 5339, which aims to establish a program for regenerative agriculture, facilitating long-term research on agricultural practices and aiming to improve soil health and food quality. The committee members engaged in discussions about the implications of such research on local farming communities, stressing the importance of evidence-based practices in addressing modern agricultural challenges. The meeting also included concerns related to the nursing shortage, with House Bill 3032 presented as a measure to identify more clinical training sites for nursing students. Additionally, members touched on issues such as retaining Texas students in state universities, given the rising trends of students leaving for opportunities in other states.
TX

Texas 2025 - 89th Regular

Finance Apr 16th, 2025

Senate Finance Committee

Transcript Highlights:
  • Now, in my eighth year of judicial service, I preside

  • Thank you for your service to Texas.
  • daily lives, and for those of us that serve on the bench, the best way to do that is through our service
  • They supply work garments, linens, and other supplies to 144,600 Texas customers.
  • Roger Harris, President of the Textile Rental Services

Summary: The meeting of the committee focused on several key bills including SB2873, SB2900, HJR4, SB1574, and SB2774. Senator Nichols played a prominent role in discussing and moving multiple bills forward, indicating strong bipartisan support as votes consistently showed 'aye' without any dissent in the committee. Public testimony was received during discussions of these bills, notably around HJR4, which addresses concerns from the financial sector regarding the imposition of new taxes on transactions, and SB2774, which modifies the tax definitions to better include industrial uniform rental businesses. The discussions highlighted the importance of economic implications as well as sector-specific needs and benefits, ensuring various sectors were represented in the discourse. The committee adjourned with all bills reported favorably for further consideration by the full Senate.
US
Transcript Highlights:
  • services and their families.
  • members, particularly service members in basic training.
  • Thank you all for your time and service.
  • Imaging services are a big part of that.
  • and your families' service too.
Summary: The meeting primarily focused on military procurement and modernization, with significant discussions surrounding the Air Force's capabilities and strategic needs. Key topics included the urgent need for recapitalization of the Air Force's fighter squadrons, as well as the importance of integrating new technologies like autonomous systems to bolster military effectiveness. Several senators raised concerns about the current resources available to the Air National Guard and the potential loss of skilled service members if recapitalization plans are not swiftly developed. There were also discussions on the importance of maintaining air superiority in light of evolving threats, particularly from adversaries like China.
TX

Texas 2025 - 89th Regular

89th Legislative Session Feb 18th, 2025 at 02:02 pm

Texas House Floor Meeting

Transcript Highlights:
  • and active service members.
  • 33,000 Texans receive nutritious meals, safety checks, and companionship through Meals on Wheels services
  • "> The CCC has transformed from a language school into a comprehensive agency providing critical services
  • We express our deepest gratitude for her decades of public service. Please stand up.
  • They'll customize them for you.
Summary: The meeting of the committee featured several resolutions and bills being discussed, highlighting statewide recognitions and honors. Notable among the resolutions was HR185, commemorating February 18, 2025, as Mission Day, which brings attention to the city of Mission's rich history and contributions to the economy, particularly in citrus production and international trade. Additionally, HR277 recognized the Alabama Cushata Tribe of Texas Day, honoring the tribe's heritage and its longstanding presence in the state.
TX

Texas 2025 - 89th Regular

Natural Resources Apr 23rd, 2025 at 10:04 am

House Natural Resources Committee

Transcript Highlights:
  • marker="37" data-time="216">Chairman Harris, Vice Chair Martinez, and members, thank you for your service
  • Thank you for your service, and thank you for the opportunity to be here today.
  • We serve 2.5 million Texans and are growing by 65,000 people a year, just in our service area.
  • They are still a significantly cost-effective and reliable way to supply the needs of our customers.
  • data-time="4554"> And the other is that balance I was talking about between the actual cost to the customer
Summary: The meeting addressed critical water management issues in Texas, with significant discussions revolving around House Bill 5188 and House Bill 2109. Representative Lopez presented HB 5188, focusing on addressing the statewide water crisis, emphasizing the urgent need for managing water supplies effectively. The bill aims to facilitate the development of brackish groundwater sources as alternative water supplies while reducing the regulatory burden associated with it. Members engaged in a thorough debate regarding the implications of the bill, particularly its environmental impacts and the benefits it brings to various communities, especially those facing severe water shortages.
TX

Texas 2025 - 89th 1st C.S.

Business and Commerce Aug 1st, 2025

Senate Business & Commerce Committee

Transcript Highlights:
  • I guess you could say institutions that provide the service
  • For the last seven years in my role, I've encountered customers
Bills: SB15
Summary: The meeting of the Senate Committee on Business and Commerce focused primarily on the discussions surrounding SB15 and SB2611, which address the significant issues of property fraud and deed theft. Senator Kolkhorst led the meeting, emphasizing the integration of these bills to effectively tackle the criminal aspects of deed fraud. Numerous testimonies were heard from affected individuals and stakeholders, highlighting the growing problem of property fraud which has seen a disturbing rise over recent years. Guests shared personal accounts of the devastating impacts of such fraud, stressing the bill’s necessity for safeguarding property rights.
TX

Texas 2025 - 89th Regular

State Affairs (Part III) Apr 24th, 2025

Senate State Affairs Committee

Transcript Highlights:
  • sends a chilling message to conform to the political orthodoxy, or lose access to basic financial services
  • What it really is, in effect, is an attempt by those in the financial services industry across
  • Proxy advisory firms provide services to corporations and institutional investors.
  • For ISS, they conveniently provide consulting services to companies.
  • It's essentially asking Chevron to encourage their customers to use...
Summary: The meeting conducted by the committee featured an extensive discussion on multiple bills, particularly focusing on the ethics reform via SB2403, aimed at enhancing the structure and enforcement processes of the Texas Ethics Commission. The conversation revolved around establishing a three-tier system categorizing violations and enhancing procedural fairness and accountability in ethics investigations. Senator Mayes introduced a committee substitute, emphasizing the importance of ensuring that enforcement processes are transparent and just, particularly relating to minor infractions. Public testimonies in favor of the bill highlighted the need for reform, while concerns were raised about maintaining integrity in oversight mechanisms.
TX

Texas 2025 - 89th Regular

Natural Resources (Part I) Mar 26th, 2025

Senate Natural Resources Committee

Transcript Highlights:
  • For LNG export terminal wastewater permit applications, applicants must pay an extra fee for this service
  • applicants can better plan their customer, supplier, and construction
  • The amount of uncertainty and timing in that regulatory process, like Tony said, can impact customer
  • especially in West Texas, many of these incidents occur in areas where oil and gas operators and service-related
  • span marker="202" data-time="1206"> In the water midstream sector, oil and gas producers, and other service
Summary: The meeting of the Senate Natural Resources Committee centered around several key pieces of legislation, particularly focusing on the energy and infrastructure sectors. Discussion highlighted Senate Bill SB2037, aimed at expediting the LNG export terminal permitting process, receiving strong support from industry representatives. Notably, SB1758 and SB1759 were also discussed, addressing the contentious interactions between aggregate production operations and semiconductor wafer manufacturing, with testimonies from stakeholders emphasizing the need for careful regulatory oversight to cater to all parties involved. Concern was voiced regarding the vibrations caused by mining operations, potentially impacting manufacturing processes, particularly in Grayson County.
TX

Texas 2025 - 89th Regular

Natural Resources Mar 12th, 2025 at 10:30 am

House Natural Resources Committee

Transcript Highlights:
  • data-time="684">All right, I show you registered as Justin Wagner, representing Touchstone District Services
  • So I have districts that I work with currently that do offer video services and have this kind of system
  • I also work in a communications company that provides website services and community engagement services
  • span> If you're in an economically disadvantaged area and your customers
Summary: The meeting conducted by the committee included detailed discussions on two main bills: HB279 and HB638. Representative Harris opened the session by moving that HB279 be reported favorably, a motion that passed unanimously with ten votes in favor and none opposed. Following this, Representative Tepper presented HB638, which requires most water districts to record their meetings and post them online. The purpose of this bill is to ensure transparency and accessibility, especially in light of the substantial investments in water infrastructure projected for the state. Various stakeholders, including those in favor and against the bill, provided testimony highlighting both the benefits of transparency and concerns over implementation costs and logistical challenges for smaller districts.

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