Video & Transcript DataContr Research : 'customer complaints'

Page 9 of 33
TX

Texas 2025 - 89th Regular

Insurance Apr 9th, 2025 at 10:30 am

House Insurance Committee

Transcript Highlights:
  • data-time="3924"> ...how they value your vehicle, which can create a lack of transparency and leave customers
  • I think under your bill, it says that if someone has a complaint, they make that complaint to TDI.
  • What they have told me is that the oral releases are a way that they get good customer satisfaction from
  • More competition is better for customers, lowers

  • Customers like this option.
Summary: The House Committee on Insurance convened to discuss multiple bills aimed at enhancing consumer protection and improving access to essential services. Notable discussions included HB2528, which seeks to eliminate prior authorization requirements for medications treating substance use disorders, thereby expediting access to crucial treatments for Texans. Representative Boosie laid out HB722, addressing transparency in auto insurance valuation processes, prompting engagement from various witnesses on how current practices potentially exploit consumers. Members voiced concerns about the intersection of bureaucratic delays and the urgency of addiction treatment, emphasizing the bill's potential life-saving implications.
TX

Texas 2025 - 89th Regular

State Affairs (Part II) Apr 14th, 2025

Senate State Affairs Committee

Transcript Highlights:
  • This inconsistency in Texas law creates confusion for customers.
  • data-time="6570"> My job as Chief Operating Officer is to oversee the operations that support our customers
  • with the ability to still have their own custom software
  • I filed complaints with the state and received a letter stating that the investigation was complete and
  • resources and are are a continual source of citizen complaints
Summary: The meeting of the State Affairs Committee involved deliberations on a series of significant bills addressing issues such as election procedures, mental health crises, and the interplay between homelessness and public safety. Notably, Senator Parker presented Senate Bill 2487, focusing on creating infrastructure for mental health crisis management in urban areas, emphasizing the need for crisis service centers. Testimonies were heard from various stakeholders about the impact of mental health on homelessness, with supporters advocating for more comprehensive care while opposing viewpoints cautioned against conflating mental illness with criminal behavior. Another prominent discussion was around Senate Bill 2876, which proposed increasing penalties for rioting, specifically targeting those who conceal their identities. This stirred public outcry as civil rights advocates raised concerns about potential profiling and freedom of expression.
TX

Texas 2025 - 89th Regular

Health and Human Services May 13th, 2025

Senate Health & Human Services Committee

Transcript Highlights:
  • House Bill 4224 ensures that patients have access to their medical records and know how to file complaints
  • span> Instructions for how to request medical records and file complaints
  • facilities, as well as any potential issues patients may face as a result of varying requests and complaint
  • Is there anything that can be done with HHSC to maybe file complaints
  • This provision will not only eliminate confusion, but it will allow for a more customized regulatory
Summary: The committee meeting centered on several significant bills regarding public health and safety, particularly focusing on healthcare access, transparency, and opioid crisis response. Notably, House Bill 4783 sparked considerable discussion as it aims to enhance the state's approach to prevent opioid overdoses by directing the Health and Human Services Commission (HHSC) to prepare biannual reports on opiate antagonist programs. The testimony from public officials like Dallas City Council's Paula Blackman, who spoke passionately about the ongoing fentanyl epidemic, highlighted the urgent necessity of improved access to life-saving medications. In addition, House Bill 1314 drew attention for addressing hospital pricing transparency, attempting to ease financial burdens on patients by mandating accurate upfront estimates for healthcare costs.
TX

Texas 2025 - 89th Regular

Senate Session (Part III) May 22nd, 2025

Texas Senate Floor Meeting

Bills: HB2, HB6, HB18, HB43, HB138, HB180, HB300, HB581, HB647, HB748, HB762, HB1240, HB1393, HB1397, HB1584, HB1734, HB2011, HB2254, HB2286, HB2434, HB2467, HB2468, HB2495, HB2516, HB2518, HB2529, HB2564, HB2712, HB2713, HB2715, HB2765, HB2898, HB3146, HB3161, HB3348, HB3800, HB4044, HB4341, HB4370, HB4384, HB4386, HB4396, HB4490, HB4809, HB5057, HB5323, HB5534, HB5668, SB203, SB317, SB719, SB731, SB801, SB867, SB1071, SB1232, SB1798, SB2082, SB2363, SB2603, SB2607, SB2717, SB2797, SB2841, SB2919, SB3038, SJR5, SB4, SB9, SB21, SB23, SB27, SB34, SB40, SB75, SB213, SB458, SB482, SB493, SB647, SB648, SB840, SB841, SB843, SB912, SB1241, SB1253, SB1350, SB1388, SB1423, SB1535, SB1559, SB1709, SB1789, SB1951, SB2037, SB2143, SB2155, SB2544, SB1, SB17, SB260, SB509, SB1506, SB1637, SB1833, SB2308, HB2525, HJR133, HB1393, HB26, HB388, HB2712, HB1633, HB685, HB2286, HB1606, HB1458, HB1240, HB2791, HB3146, HB1397, HB2061, HB647, HB4738, HB2563, HB128, HB581, HB766, HB2259, HB2358, HB4384, HB748, HB1734, HB5180, HB3806, HB3804, HB3803, HB1522, HB3597, HB1612, HB4224, HB1314, HB1237, HB3126, HB2856, HB3114, HB3505, HB5652, HB2025, HB3395, HB2495, HB18, HB2516, HB2713, HB24, HB519, HB609, HB1592, HB3348, HB120, HB6, HB1533, HB2421, HB2273, HB2464, HB2011, HB5057, HB5084, HB5534, HB5668, HB3424, HB2715, HB2564, HB2765, HB2898, HB3800, HB4396, HB4341, HB43, HB5686, HB2467, HB2468, HB2518, HB4310, HB4386, HB4490, HB180, HB5323, HB2, HB149, HB4945, HB2434, HB2529, HB3161, HB3745, HB4044, HB5155, HB5667, HB4996, HB2697, HB2492, HB2355, HB2282, HB2001, HB1902, HB1866, HB1445, HB1443, HB1306, HB1024, HB908, HB305, HB285, HB449, HB171, HB47, HB3464, HB2637, HB4263, HB5436, HB4429, HB3986, HB3966, HB3510, HB2560, HB2026, HB2688, HB4076, HB5246, HB3487, HB3486, HB4226, HB216, HB742, HB2402, HB143, HB5033, HB4413, HB4042, HB2440, HB4426, HB49, HB4112, HB3233, HB2310, HB5515, HB3627, HB2674, HB322, HB1481, HB126, HB3062, HB3421, HB3180, HB2530, HB2524, HB1916, HB3153, HB5650, HB4894, HB3120, HB1629, HB103, HB3234, HB3680, HB5698, HB3171, HB5693, HB2694, HB5664, HB3732, HB2508, HB2293, HB1991, HB2014, HB5331, HB5247, HB4751, HB4690, HB4668, HB4464, HB4395, HB4063, HB3833, HB3623, HB3214, HB3512, HB3250, HB3016, HB2520, HB2221, HB2213, HB3824, HB2067, HB1732, HB1562, HB700, HB1545, HB252, HB146, HB5596, HB1851, HB3619, HB3071, HB3556, HB851, HB4230, HB5320, HB5651, HB5670, HB5665, HB5437, HB5679, HB5699, HB5661, HB5662, HB5654, HB5672, HB5656, HCR141, HCR118, HCR127, HCR40, SJR36, SJR50, SJR63, SCR12, SCR39, SB2023, SB62, SB666, SB847, SB284, SB854, SB810, SB1505, SB583, SB507, SB1434, SB1772, SB2016, SB1122, SB731, SB397, SB508, SB1436, SB287, SB1882, SB393, SB1791, SB209, SB2429, SB1085, SB1975, SB2717, SB1262, SB636, SB2056, SB884, SB1200, SB1845, SB2458, SB801, SB3014, SB3013, SB758, SB2797, SB2076, SB2876, SB1640, SB1449, SB1181, SB1234, SB2926, SB2841, SB1528, SB1854, SB317, SB1250, SB2082, SB1237, SB2819, SB629, SB2608, SB1602, SB2009, SB867, SB640, SB1698, SB2680, SB913, SB1071, SB1086, SB1087, SB1483, SB1444, SB1553, SB1556, SB1703, SB2133, SB2297, SB2298, SB2622, SB2955, SB2334, SB1367, SB2044, SB2363, SB2565, SB1888, SB3036, SB3057, SB3043, SB3063, SB3035, SB203, SB2688, SB2522, SB2459, SB2655, SB2251, SB1884, SB2928, SB2566, SB1749, SB2549, SB2553, SB2919, SB1944, SB1232, SB1798, SB2603, SB2607, SB2683, SB1319, SB3038, SB3045, SB1538, SB3071, SB3065, SB823, SB3062, SB3074, SB1380, HB6, HB581, HB1393, HB1734, HB2286, HB2467, HB2468, HB2495, HB2529, HB2564, HB2765, HB2898, HB3146, HB3348, HB3800, HB4341, HB4386, HB4490, HB5057, HB5323, HB5534, HB5668, HB2, HB2715, SR530, SR552, SB482, SB493, SB841, SB912, SB1241, SB1350, SB1388, SB1559, SB1951, SB2143, SB2155, HB205, HB220, HB561, HB2078, HB2300, HB2652, HB3335, HB3441, HB4212, HB4879, HB5228, HB5616, HB205, HB220, HB561, HB2078, HB2300, HB2652, HB3335, HB3441, HB4212, HB4879, HB5228, HB5616
Summary: The meeting was marked by significant discussions focused on several educational bills, particularly HB2 and its committee substitute. Senator Creighton highlighted the newly negotiated allotments for basic costs in public education, addressing challenges districts face such as transportation and insurance expenses. The amendment discussions were vibrant, including debates on the changes made to accommodate rural school districts and their unique challenges. Senator Menendez advocated for increased support for bilingual education, indicating the critical need for structural consistency across Texas schools. Overall, the members expressed a commitment to tackling school finance reform and ensuring all students have qualified teachers by 2030.
TX

Texas 2025 - 89th Regular

Senate Session (Part II) May 22nd, 2025

Texas Senate Floor Meeting

Bills: HB2, HB6, HB18, HB43, HB138, HB180, HB300, HB581, HB647, HB748, HB762, HB1240, HB1393, HB1397, HB1584, HB1734, HB2011, HB2254, HB2286, HB2434, HB2467, HB2468, HB2495, HB2516, HB2518, HB2529, HB2564, HB2712, HB2713, HB2715, HB2765, HB2898, HB3146, HB3161, HB3348, HB3800, HB4044, HB4341, HB4370, HB4384, HB4386, HB4396, HB4490, HB4809, HB5057, HB5323, HB5534, HB5668, SB203, SB317, SB719, SB731, SB801, SB867, SB1071, SB1232, SB1798, SB2082, SB2363, SB2603, SB2607, SB2717, SB2797, SB2841, SB2919, SB3038, SJR5, SB4, SB9, SB21, SB23, SB27, SB34, SB40, SB75, SB213, SB458, SB482, SB493, SB647, SB648, SB840, SB841, SB843, SB912, SB1241, SB1253, SB1350, SB1388, SB1423, SB1535, SB1559, SB1709, SB1789, SB1951, SB2037, SB2143, SB2155, SB2544, SB1, SB17, SB260, SB509, SB1506, SB1637, SB1833, SB2308, HB2525, HJR133, HB1393, HB26, HB388, HB2712, HB1633, HB685, HB2286, HB1606, HB1458, HB1240, HB2791, HB3146, HB1397, HB2061, HB647, HB4738, HB2563, HB128, HB581, HB766, HB2259, HB2358, HB4384, HB748, HB1734, HB5180, HB3806, HB3804, HB3803, HB1522, HB3597, HB1612, HB4224, HB1314, HB1237, HB3126, HB2856, HB3114, HB3505, HB5652, HB2025, HB3395, HB2495, HB18, HB2516, HB2713, HB24, HB519, HB609, HB1592, HB3348, HB120, HB6, HB1533, HB2421, HB2273, HB2464, HB2011, HB5057, HB5084, HB5534, HB5668, HB3424, HB2715, HB2564, HB2765, HB2898, HB3800, HB4396, HB4341, HB43, HB5686, HB2467, HB2468, HB2518, HB4310, HB4386, HB4490, HB180, HB5323, HB2, HB149, HB4945, HB2434, HB2529, HB3161, HB3745, HB4044, HB5155, HB5667, HB4996, HB2697, HB2492, HB2355, HB2282, HB2001, HB1902, HB1866, HB1445, HB1443, HB1306, HB1024, HB908, HB305, HB285, HB449, HB171, HB47, HB3464, HB2637, HB4263, HB5436, HB4429, HB3986, HB3966, HB3510, HB2560, HB2026, HB2688, HB4076, HB5246, HB3487, HB3486, HB4226, HB216, HB742, HB2402, HB143, HB5033, HB4413, HB4042, HB2440, HB4426, HB49, HB4112, HB3233, HB2310, HB5515, HB3627, HB2674, HB322, HB1481, HB126, HB3062, HB3421, HB3180, HB2530, HB2524, HB1916, HB3153, HB5650, HB4894, HB3120, HB1629, HB103, HB3234, HB3680, HB5698, HB3171, HB5693, HB2694, HB5664, HB3732, HB2508, HB2293, HB1991, HB2014, HB5331, HB5247, HB4751, HB4690, HB4668, HB4464, HB4395, HB4063, HB3833, HB3623, HB3214, HB3512, HB3250, HB3016, HB2520, HB2221, HB2213, HB3824, HB2067, HB1732, HB1562, HB700, HB1545, HB252, HB146, HB5596, HB1851, HB3619, HB3071, HB3556, HB851, HB4230, HB5320, HB5651, HB5670, HB5665, HB5437, HB5679, HB5699, HB5661, HB5662, HB5654, HB5672, HB5656, HCR141, HCR118, HCR127, HCR40, SJR36, SJR50, SJR63, SCR12, SCR39, SB2023, SB62, SB666, SB847, SB284, SB854, SB810, SB1505, SB583, SB507, SB1434, SB1772, SB2016, SB1122, SB731, SB397, SB508, SB1436, SB287, SB1882, SB393, SB1791, SB209, SB2429, SB1085, SB1975, SB2717, SB1262, SB636, SB2056, SB884, SB1200, SB1845, SB2458, SB801, SB3014, SB3013, SB758, SB2797, SB2076, SB2876, SB1640, SB1449, SB1181, SB1234, SB2926, SB2841, SB1528, SB1854, SB317, SB1250, SB2082, SB1237, SB2819, SB629, SB2608, SB1602, SB2009, SB867, SB640, SB1698, SB2680, SB913, SB1071, SB1086, SB1087, SB1483, SB1444, SB1553, SB1556, SB1703, SB2133, SB2297, SB2298, SB2622, SB2955, SB2334, SB1367, SB2044, SB2363, SB2565, SB1888, SB3036, SB3057, SB3043, SB3063, SB3035, SB203, SB2688, SB2522, SB2459, SB2655, SB2251, SB1884, SB2928, SB2566, SB1749, SB2549, SB2553, SB2919, SB1944, SB1232, SB1798, SB2603, SB2607, SB2683, SB1319, SB3038, SB3045, SB1538, SB3071, SB3065, SB823, SB3062, SB3074, SB1380, HB6, HB581, HB1393, HB1734, HB2286, HB2467, HB2468, HB2495, HB2529, HB2564, HB2765, HB2898, HB3146, HB3348, HB3800, HB4341, HB4386, HB4490, HB5057, HB5323, HB5534, HB5668, HB2, HB2715, SR530, SR552, SB482, SB493, SB841, SB912, SB1241, SB1350, SB1388, SB1559, SB1951, SB2143, SB2155, HB205, HB220, HB561, HB2078, HB2300, HB2652, HB3335, HB3441, HB4212, HB4879, HB5228, HB5616, HB205, HB220, HB561, HB2078, HB2300, HB2652, HB3335, HB3441, HB4212, HB4879, HB5228, HB5616
Summary: The meeting addressed several key bills, including those focusing on consumer protections for prescription drug pricing and infrastructure improvements in North Fort Worth. Notable discussions included the passage of HB4386, which ensures timely processing of annuity transactions, and SB493, which seeks to enhance pharmacists' rights in advising patients about drug pricing. The legislators also debated SB1388, which was described as a cleanup bill from previous sessions aimed at providing better support to families in need. Overall, the atmosphere was collaborative, with members expressing gratitude for their colleagues' efforts on various bills.
TX

Texas 2025 - 89th Regular

Senate Session (Part I) May 22nd, 2025

Texas Senate Floor Meeting

Transcript Highlights:
  • was previously employed at Blockbuster Video in Plano, where he was well known among his regular customers
  • span marker="265" data-time="1584"> among his regular customers
  • initially produced raw ground beef patties and cutlets that were delivered directly to stores and customers
Bills: HB2, HB6, HB18, HB43, HB138, HB180, HB300, HB581, HB647, HB748, HB762, HB1240, HB1393, HB1397, HB1584, HB1734, HB2011, HB2254, HB2286, HB2434, HB2467, HB2468, HB2495, HB2516, HB2518, HB2529, HB2564, HB2712, HB2713, HB2715, HB2765, HB2898, HB3146, HB3161, HB3348, HB3800, HB4044, HB4341, HB4370, HB4384, HB4386, HB4396, HB4490, HB4809, HB5057, HB5323, HB5534, HB5668, SB203, SB317, SB719, SB731, SB801, SB867, SB1071, SB1232, SB1798, SB2082, SB2363, SB2603, SB2607, SB2717, SB2797, SB2841, SB2919, SB3038, SJR5, SB4, SB9, SB21, SB23, SB27, SB34, SB40, SB75, SB213, SB458, SB482, SB493, SB647, SB648, SB840, SB841, SB843, SB912, SB1241, SB1253, SB1350, SB1388, SB1423, SB1535, SB1559, SB1709, SB1789, SB1951, SB2037, SB2143, SB2155, SB2544, SB1, SB17, SB260, SB509, SB1506, SB1637, SB1833, SB2308, HB2525, HJR133, HB1393, HB26, HB388, HB2712, HB1633, HB685, HB2286, HB1606, HB1458, HB1240, HB2791, HB3146, HB1397, HB2061, HB647, HB4738, HB2563, HB128, HB581, HB766, HB2259, HB2358, HB4384, HB748, HB1734, HB5180, HB3806, HB3804, HB3803, HB1522, HB3597, HB1612, HB4224, HB1314, HB1237, HB3126, HB2856, HB3114, HB3505, HB5652, HB2025, HB3395, HB2495, HB18, HB2516, HB2713, HB24, HB519, HB609, HB1592, HB3348, HB120, HB6, HB1533, HB2421, HB2273, HB2464, HB2011, HB5057, HB5084, HB5534, HB5668, HB3424, HB2715, HB2564, HB2765, HB2898, HB3800, HB4396, HB4341, HB43, HB5686, HB2467, HB2468, HB2518, HB4310, HB4386, HB4490, HB180, HB5323, HB2, HB149, HB4945, HB2434, HB2529, HB3161, HB3745, HB4044, HB5155, HB5667, HB4996, HB2697, HB2492, HB2355, HB2282, HB2001, HB1902, HB1866, HB1445, HB1443, HB1306, HB1024, HB908, HB305, HB285, HB449, HB171, HB47, HB3464, HB2637, HB4263, HB5436, HB4429, HB3986, HB3966, HB3510, HB2560, HB2026, HB2688, HB4076, HB5246, HB3487, HB3486, HB4226, HB216, HB742, HB2402, HB143, HB5033, HB4413, HB4042, HB2440, HB4426, HB49, HB4112, HB3233, HB2310, HB5515, HB3627, HB2674, HB322, HB1481, HB126, HB3062, HB3421, HB3180, HB2530, HB2524, HB1916, HB3153, HB5650, HB4894, HB3120, HB1629, HB103, HB3234, HB3680, HB5698, HB3171, HB5693, HB2694, HB5664, HB3732, HB2508, HB2293, HB1991, HB2014, HB5331, HB5247, HB4751, HB4690, HB4668, HB4464, HB4395, HB4063, HB3833, HB3623, HB3214, HB3512, HB3250, HB3016, HB2520, HB2221, HB2213, HB3824, HB2067, HB1732, HB1562, HB700, HB1545, HB252, HB146, HB5596, HB1851, HB3619, HB3071, HB3556, HB851, HB4230, HB5320, HB5651, HB5670, HB5665, HB5437, HB5679, HB5699, HB5661, HB5662, HB5654, HB5672, HB5656, HCR141, HCR118, HCR127, HCR40, SJR36, SJR50, SJR63, SCR12, SCR39, SB2023, SB62, SB666, SB847, SB284, SB854, SB810, SB1505, SB583, SB507, SB1434, SB1772, SB2016, SB1122, SB731, SB397, SB508, SB1436, SB287, SB1882, SB393, SB1791, SB209, SB2429, SB1085, SB1975, SB2717, SB1262, SB636, SB2056, SB884, SB1200, SB1845, SB2458, SB801, SB3014, SB3013, SB758, SB2797, SB2076, SB2876, SB1640, SB1449, SB1181, SB1234, SB2926, SB2841, SB1528, SB1854, SB317, SB1250, SB2082, SB1237, SB2819, SB629, SB2608, SB1602, SB2009, SB867, SB640, SB1698, SB2680, SB913, SB1071, SB1086, SB1087, SB1483, SB1444, SB1553, SB1556, SB1703, SB2133, SB2297, SB2298, SB2622, SB2955, SB2334, SB1367, SB2044, SB2363, SB2565, SB1888, SB3036, SB3057, SB3043, SB3063, SB3035, SB203, SB2688, SB2522, SB2459, SB2655, SB2251, SB1884, SB2928, SB2566, SB1749, SB2549, SB2553, SB2919, SB1944, SB1232, SB1798, SB2603, SB2607, SB2683, SB1319, SB3038, SB3045, SB1538, SB3071, SB3065, SB823, SB3062, SB3074, SB1380, HB6, HB581, HB1393, HB1734, HB2286, HB2467, HB2468, HB2495, HB2529, HB2564, HB2765, HB2898, HB3146, HB3348, HB3800, HB4341, HB4386, HB4490, HB5057, HB5323, HB5534, HB5668, HB2, HB2715, SR530, SR552, SB482, SB493, SB841, SB912, SB1241, SB1350, SB1388, SB1559, SB1951, SB2143, SB2155, HB205, HB220, HB561, HB2078, HB2300, HB2652, HB3335, HB3441, HB4212, HB4879, HB5228, HB5616, HB205, HB220, HB561, HB2078, HB2300, HB2652, HB3335, HB3441, HB4212, HB4879, HB5228, HB5616
Summary: The meeting featured an array of discussions centered on a range of bills addressing various aspects of public welfare and administrative processes. Notably, Senator Zaffirini led the passage of HB3146, a cleanup bill relating to hearings conducted by the state office of administrative hearings, which aims to eliminate unnecessary requirements and streamline administrative procedures. This bill passed without objection, demonstrating strong bipartisan support. Additionally, HB1734 was also discussed, which streamlines the transfer of court files in cases affecting the parent-child relationship, passing unanimously as well. Discussions encompassed procedural motions to suspend regular order for swift passage of legislation, reflecting an efficient use of legislative time.
TX

Texas 2025 - 89th Regular

89th Legislative Session Apr 22nd, 2025 at 11:04 am

Texas House Floor Meeting

Transcript Highlights:
  • How many complaints of teacher misconduct have been filed
  • they're currently paying off through their utility bills would be included in debt and cause your customers
  • span marker="2398" data-time="14382">SB590 by Alvarado relates to procedures for resolving certain customer
  • complaints before the Public Utility Commission and is referred to the Committee on Natural Resources
  • To resolve certain complaints before the Committee on State
Summary: The meeting was a significant session of the committee, focusing on a wide range of bills including issues related to water utility rates, worker's compensation hearings, and consumer protection in the realm of artificial intelligence. Representative Montgomery championed HB685, which aims to prohibit municipalities from imposing unfair utility rates on tax-exempt entities, ensuring fair pricing practices. The bill passed unanimously, highlighting the committee's commitment to safeguarding public interests. Additionally, HB2488 emerged as a crucial legislative effort, enabling virtual hearings for worker's compensation cases, which enhances accessibility for injured workers and reduces costs associated with legal representation.
TX

Texas 2025 - 89th Regular

Public Health Mar 31st, 2025 at 08:03 am

House Public Health Committee

Transcript Highlights:
  • That aspect of the farm, the middleman, however long they keep it, and then they sell it to a customer
  • I mean, it does seem like it constrains the sale to the customer.
  • against you makes a complaint to the board and they can go after your license?
  • It may not even be true — if you had three complaints in a year, then we're going to really consider
  • Yeah, we just want honesty and transparency to the customers.
Summary: The public health committee meeting convened to discuss a variety of bills aimed at improving health-related policies in Texas. Noteworthy discussions included House Bill 1887, which seeks to enhance access to birth certificates for adult adoptees, and House Bill 754, which mandates medical assistance personnel to complete training on human trafficking. Both bills received positive support from the members present, and there were assurances that the bills would be reported favorably to the full House. Public testimony was also encouraged, allowing stakeholders to voice their opinions on these significant pieces of legislation.
TX

Texas 2025 - 89th Regular

Land & Resource Management Apr 3rd, 2025 at 08:00 am

House Land & Resource Management Committee

Transcript Highlights:
  • predicting our costs will be very helpful, and then we can pass along that price stability to our customers
  • But your biggest complaint is the fact...

  • parking to attract their customers, but when government-mandated
  • garages because it's a constrained space, and those commercial spaces want to have parking for their customers
  • parking on its property because it's across the street from a large city-owned parking lot, and its customers
Summary: The committee meeting focused on several pressing bills concerning housing and municipal regulations. Notably, House Bill 2225, presented by Representative Buckley, aimed to improve transparency regarding impact fees, which have been increasingly burdening homebuyers in Texas. The bill proposes that political subdivisions must present land use plans at least 60 days prior to hearings, giving stakeholders ample time to review. The discussion highlighted the significant effects of rising impact fees on housing affordability, with testimonies from various stakeholders emphasizing the need for accountability and clearer processes. The bill stirred a lively debate, with proponents arguing for increased transparency and opponents expressing concerns about the ramifications of the proposed changes on local governance and infrastructure funding. House Bill 2304 was another crucial point of discussion, seeking to streamline the approval process for residential backup power systems. The bill faced support from numerous witnesses, including energy industry representatives, who touted its potential to enhance energy resilience and efficiency. The meeting concluded with a sense of urgency for revisiting these issues in future sessions, as committee members and advocates for both bills anticipated more rigorous discussions ahead in light of the housing market challenges in Texas.
TX

Texas 2025 - 89th Regular

Trade, Workforce & Economic Development Apr 30th, 2025 at 08:04 am

House Trade, Workforce & Economic Development Committee

Transcript Highlights:
  • This bill aims to provide customers with factual information
  • No, because the fact is that we're losing our customers

  • surcharges on dine-in customers separate from the government-imposed
  • that he was ill, but you will be receiving written testimony of his experiences directly from his customers
  • There's a clear complaint process outlined where the tenant
Summary: The Committee on Trade, Workforce, and Employment held a meeting focused on various bills related to workforce development, consumer protection, and business regulations. Notably, HB5317, aimed at establishing a self-insured retention fund to lower insurance costs for state agencies, received significant attention, with discussions on its potential fiscal benefits. The committee also reviewed bills concerning unemployment benefits, regulation of food service surcharges, and property rights for homeowners, particularly in the context of water conservation amid ongoing drought conditions. Public testimony highlighted concerns over transparency in mandatory fees charged by food service establishments, with stakeholders advocating for clearer disclosures to protect consumer trust.
TX

Texas 2025 - 89th Regular

Business and Commerce May 15th, 2025

Senate Business & Commerce Committee

Transcript Highlights:
  • As community-owned utilities, we are directly accountable to the customers we serve.
  • Coleman just said, it helps the large commercial and industrial customers.
  • We set transmission rates in this state based on how customer classes use the system.
  • will begin to subsidize these other customer classes.
  • Each one of these proceedings is almost always a rate increase for customers.
Summary: The Senate Committee on Business and Commerce convened to discuss a wide range of bills, including key pieces of legislation such as HB1922 and HB145, which address utilities' wildfire mitigation efforts. There was a notable emphasis on the importance of strengthening Texas' approach to dealing with electric utility liabilities and improving operational strategies in the event of wildfires. Public testimony was heard, with various stakeholders advocating for and expressing concerns about elements of the proposed regulations, highlighting the nuanced positions citizens and organizations hold regarding energy management and environmental safety. Additionally, several bills were reported favorably to the full Senate, indicating a smooth legislative progress during the meeting.
TX

Texas 2025 - 89th 2nd C.S.

89th Legislative Session - Second Called Session Aug 27th, 2025 at 10:08 am

Texas House Floor Meeting

Transcript Highlights:
  • 432">Legislation that protects law enforcement officers from public disclosure of unsubstantiated complaints
  • marker="403" data-time="2412">Well, I'm just trying to figure out, so if someone wants to file a complaint
  • So, how would they prove, if somebody files a complaint against them, how do they defend their actions
  • cutting off Deceptive Trade Practice Act claims at the knees and allowing fraudsters to lie to our customers
  • /span> sells something that could harm or kill one of their customers
Summary: The meeting included significant discussions on several bills, with a notably vibrant debate around HB25, which seeks to authorize pharmacists to dispense ivermectin without prescription. Supporters highlighted the potential benefits for rural communities by improving access to affordable medications, while opponents raised concerns around safety and the implications of over-the-counter availability. Following extensive discussion, HB25 ultimately passed with a vote of 88 ayes to 51 nays. Additionally, HB192 and HB254 were discussed, both of which passed with strong support, marking a productive session for those advocating for the modernization of public health and infrastructure funding.
TX

Texas 2025 - 89th Regular

Senate Session (Part I) Apr 23rd, 2025

Texas Senate Floor Meeting

Transcript Highlights:
  • ...and other supplies to 144,600 Texas customers.
  • Citizens can file complaints.
  • How do they prove that complaint?
  • You have to submit a complaint.
  • And then how does the recipient of the complaint investigate whether the complaint is valid?
Bills: SJR85, SCR29, SCR38, SCR42, SB23, SB39, SB209, SB227, SB240, SB330, SB527, SB584, SB618, SB619, SB636, SB663, SB715, SB732, SB758, SB801, SB825, SB826, SB843, SB844, SB847, SB870, SB884, SB912, SB957, SB1013, SB1020, SB1065, SB1143, SB1152, SB1164, SB1183, SB1257, SB1299, SB1325, SB1349, SB1413, SB1455, SB1539, SB1558, SB1574, SB1583, SB1624, SB1642, SB1643, SB1667, SB1717, SB1718, SB1727, SB1734, SB1756, SB1757, SB1784, SB1789, SB1832, SB1868, SB1870, SB1883, SB1896, SB1920, SB1924, SB1963, SB2010, SB2018, SB2024, SB2037, SB2052, SB2073, SB2111, SB2161, SB2196, SB2207, SB2253, SB2268, SB2322, SB2323, SB2332, SB2349, SB2371, SB2533, SB2570, SB2601, SB2626, SB2692, SB2705, SB2717, SB2774, SB2788, SB2877, SB2920, SB2, SB260, SB1786, SB1, HJR4, SJR36, SJR50, SJR63, SJR85, SJR84, SCR12, SCR39, SCR38, SCR42, SCR29, SCR4, SCR18, SCR43, SCR46, SB2023, SB825, SB2010, SB1870, SB62, SB666, SB847, SB284, SB854, SB1073, SB810, SB1539, SB1505, SB583, SB957, SB1502, SB507, SB1026, SB1349, SB1433, SB1434, SB1376, SB1585, SB1772, SB2016, SB1163, SB619, SB1122, SB732, SB731, SB397, SB508, SB1436, SB287, SB261, SB1882, SB618, SB393, SB1791, SB826, SB1257, SB870, SB529, SB209, SB1883, SB2024, SB2429, SB1999, SB511, SB2309, SB510, SB1860, SB2037, SB1924, SB2253, SB2018, SB2206, SB1963, SB1643, SB1299, SB841, SB668, SB584, SB1085, SB2431, SB1490, SB1868, SB2314, SB434, SB2046, SB1667, SB1727, SB2127, SB1975, SB1760, SB1734, SB1335, SB2246, SB2439, SB1624, SB1244, SB1468, SB2717, SB1612, SB1262, SB604, SB2395, SB1832, SB1745, SB1746, SB2207, SB1784, SB1524, SB528, SB437, SB269, SB1137, SB968, SB636, SB747, SB1325, SB1789, SB1455, SB2056, SB1940, SB2052, SB1579, SB2068, SB3034, SB844, SB1920, SB1558, SB1236, SB1044, SB884, SB463, SB227, SB240, SB517, SB1200, SB1410, SB1626, SB1845, SB1863, SB2216, SB2681, SB1717, SB2141, SB2323, SB2200, SB2332, SB2199, SB1642, SB1757, SB2050, SB1138, SB2626, SB2458, SB1864, SB2201, SB1862, SB1583, SB1055, SB2660, SB1898, SB2662, SB2161, SB2964, SB2881, SB1065, SB801, SB2743, SB2533, SB1413, SB2073, SB3014, SB3013, SB2774, SB2702, SB2629, SB2443, SB2349, SB2167, SB2145, SB2121, SB758, SB648, SB647, SB512, SB438, SB1721, SB2268, SB1495, SB2705, SB2366, SB1422, SB1369, SB1013, SB682, SB2692, SB2570, SB2797, SB2111, SB1896, SB1164, SB1020, SB663, SB2371, SB1152, SB2196, SB2383, SB2581, SB2798, SB330, SB646, SB843, SB1998, SB1418, SB2788, SB1169, SB2873, SB1754, SB1534, SB1718, SB2779, SB2004, SB1143, SB1756, SB912, SB2119, SB2032, SB527, SB1580, SB1952, SB2601, SB2322, SB2448, SB1777, SB1283, SB407, SB2392, SB2076, SB2786, SB3031, SB2877, SB2876, SB2284, SB2225, SB1540, SB2920, SB2929, SB1395, SB1972, SB2540, SB1183, SB2742, SB2595, SB2217, SB2117, SB715, SB2330, SB1964, SB1383, SB500, SB1640, SB39, SB2001, SB2080, SB2722, SB506, SB2514, SB2623, SB2658, SB1574, SB2900, SB23, SB2753, SB2398, SB401, SB1241, SB2927, SB2173, SB2538, SB898, SB467, SB1449, SB2529, SB1531, SB2846, SB2476, SB2031, SB986, SB1181, SB2075, SB2154, SB2864, HB135, HB1109, SCR48, SB31, SB2880, SB1359, SB2386, SB771, SB2844, SB2550, SB1351, SB1423, SB1931, SB2245, SB2589, SB2707, SB2807, SB2351, SB410, SB659, SB816, SB2776, SB2693, SB2580, SB1980, SB1886, SB1234, SB739, SB482, SB456, SB127, SB1666
Summary: The meeting was predominantly focused on the discussion and voting of several Senate Bills, including significant reforms related to property insurance, public utility regulations, and privacy legislation. Bill sponsors highlighted the urgency of addressing the rising costs and regulatory challenges in the property and casualty insurance market, specifically through SB1643, which mandates prior approval for rate changes to protect consumers. Additionally, SB240, known as the Texas Women's Privacy Act, sparked debates around gender-specific spaces in public facilities. It was noted that public interest in such legislation has grown, and intense discussions took place regarding its implications for privacy and safety.
TX

Texas 2025 - 89th Regular

State Affairs May 12th, 2025 at 08:05 am

House State Affairs Committee

Transcript Highlights:
  • We have filed in some of the original cases, and we currently have a complaint pending at the PUC.
  • That way it's not on a profit basis, and customers do not
  • When they went to the ethics commission, no complaint had ever been filed, and so what the Court of Criminal
Summary: The committee meeting focused on a comprehensive discussion of several key legislative bills impacting agriculture, transparency in data regarding illegal immigration, and updates to emergency management infrastructure. Notably, SB2601 emphasized improving compensation processes for agricultural landowners affected by border-related crimes. The bill was presented by Senator Blanco, highlighting the need for a streamlined claims process and better funding mechanisms to support affected landowners and lessees. In a related yet different area, SB825 was presented to address the need for transparency and data collection on the effects of illegal immigration on Texas, leading to intense discussions about its implications on various sectors, including healthcare and education. Witnesses from organizations such as the Texas Public Policy Foundation and the Texas Farm Bureau provided valuable insights both in favor and against the bills, resulting in a dynamic atmosphere during the testimony segment of the meeting. Overall, the discussions were productive, with many members emphasizing the importance of balancing economic growth, security concerns, and the rights of individuals.
TX

Texas 2025 - 89th Regular

Appropriations - S/C on Articles I, IV, & V Mar 5th, 2025 at 08:00 am

House Appropriations - S/C on Articles I, IV, & V

Transcript Highlights:
  • marker="241" data-time="1440">B is an attorney to address any increases in the number of sworn complaints
  • D, our customer service rep.

  • And that would be for increasing customers, generally increasing customer support.
Summary: The meeting of the appropriations committee focused on a range of topics including budget adjustments for various state departments and agencies. Key points of discussion included the Texas Department of Criminal Justice budget, which saw considerations for funding adjustments to support both community supervision and correction programs. The committee members exhibited keen interest in mental health resources, with some discussions revolving around a proposed additional funding for staff and programs aimed at improving support for vulnerable populations in the justice system. Additionally, there were discussions regarding the adequacy of existing resources for elderly inmates, and the potential need for policy changes around this issue.
TX

Texas 2025 - 89th Regular

Senate Session (Part II) Apr 30th, 2025

Texas Senate Floor Meeting

Transcript Highlights:
  • "877" data-time="5256"> could make a request to the Attorney General's office to look into their complaint
  • If there is a complaint or a concern, there would be a request through the Attorney General's office,
  • What’s the usual complaint that you hear about governments acting outside their statutory authorities
  • the way that we have the 90-day cure period for the local governments to rectify any problem or complaint
  • Border Patrol, as well as Customs and Border Protection.
Bills: HCR35, SJR59, SJR84, SCR30, SB127, SB317, SB324, SB457, SB506, SB511, SB529, SB547, SB584, SB619, SB636, SB646, SB659, SB715, SB732, SB735, SB771, SB784, SB800, SB801, SB904, SB1026, SB1049, SB1065, SB1181, SB1224, SB1250, SB1383, SB1467, SB1524, SB1528, SB1531, SB1568, SB1585, SB1640, SB1681, SB1754, SB1757, SB1777, SB1972, SB1980, SB2007, SB2041, SB2046, SB2050, SB2055, SB2069, SB2080, SB2119, SB2138, SB2139, SB2154, SB2201, SB2225, SB2268, SB2306, SB2308, SB2310, SB2330, SB2366, SB2375, SB2392, SB2401, SB2422, SB2480, SB2514, SB2530, SB2533, SB2543, SB2544, SB2589, SB2610, SB2615, SB2623, SB2660, SB2662, SB2693, SB2695, SB2707, SB2722, SB2742, SB2753, SB2807, SB2843, SB2844, SB2858, SB2880, SB2885, SB2891, SB2925, SB2938, SB2986, SJR3, SJR18, SB5, SB914, SB963, SB1197, SB1415, SB1437, SB1786, SB326, SB767, SB769, SB783, SB1035, SB1271, SB1619, SB1637, SB1806, SB1, SB260, HB135, HB1109, HCR35, HCR64, SJR36, SJR50, SJR63, SJR84, SJR59, SCR12, SCR39, SCR48, SCR19, SCR30, SCR3, SB2023, SB619, SB2742, SB646, SB1026, SB2880, SB62, SB666, SB847, SB284, SB854, SB1073, SB810, SB1505, SB583, SB1502, SB507, SB1434, SB1376, SB1585, SB1772, SB2016, SB1163, SB1122, SB731, SB397, SB508, SB1436, SB287, SB261, SB1882, SB393, SB1791, SB529, SB209, SB2429, SB1999, SB511, SB2309, SB510, SB584, SB1085, SB2046, SB1975, SB2717, SB1262, SB1524, SB636, SB2056, SB884, SB517, SB1200, SB1845, SB1863, SB2681, SB2200, SB2199, SB1757, SB2050, SB2458, SB2201, SB2660, SB2662, SB1065, SB801, SB2533, SB3014, SB3013, SB758, SB1721, SB2366, SB1013, SB2797, SB2383, SB1754, SB2119, SB2448, SB1777, SB1283, SB2392, SB2076, SB2786, SB2876, SB2284, SB2225, SB1540, SB2929, SB1972, SB2540, SB2595, SB2217, SB715, SB2330, SB1383, SB500, SB1640, SB2001, SB2080, SB506, SB2514, SB2753, SB2398, SB1241, SB2927, SB2173, SB2538, SB898, SB1449, SB2529, SB1531, SB2846, SB2476, SB986, SB1181, SB2075, SB2154, SB2864, SB1359, SB2386, SB771, SB2844, SB2550, SB1351, SB1423, SB1931, SB2245, SB2589, SB2707, SB2807, SB410, SB659, SB2776, SB2693, SB2580, SB1980, SB1886, SB1234, SB739, SB456, SB127, SB1666, SB2843, SB2801, SB800, SB2055, SB784, SB2986, SB735, SB1012, SB324, SB2926, SB2938, SB2007, SB2138, SB1242, SB2615, SB1049, SB2310, SB1224, SB2972, SB1568, SB2841, SB2885, SB3016, SB2858, SB2610, SB2139, SB1856, SB2035, SB2308, SB2306, SB2041, SB1528, SB1681, SB1141, SB2401, SB2530, SB2375, SB547, SB1266, SB1373, SB1467, SB2069, SB2269, SB2480, SB2544, SB672, SB904, SB2695, SB2891, SB2422, SB2543, SB1854, SB317, SB2539, SB2532, SB2925, SB1250, SB2082, SB2203, SB457, SB2357, SB2721, SB243, SB1285, SB2568, SB1959, SB1442, SB1454, SB2520, SB2541, SB1708, SB1237, SB1844, SB1586, HB1392, HB22, SB1551, SB3039, SB2819, SB66, SB629, SB1015, SB2342, SB2903, SB2933, SB1965, SB2477, SB3029, SB2605, SB2419, SB1957, SB375, SB250, SB777, SB628, SB2523, SB2367, SB2703, SB2608, SB2778, SB3044, SB2965, SB2521, SB865
Summary: The committee meeting centered around various legislative efforts, with a significant focus on Senate Bill proposals addressing issues such as medical claims mediation, human smuggling, and competitive bidding regulations. Senators discussed the implications of SB2544, which seeks to align mediation and arbitration options for out-of-network medical claims, and SB2046 aimed at enhancing penalties for bid rigging. The bill on human smuggling, SB659, received considerable attention as members underscored the seriousness of addressing corruption and criminal activities involving government resources. Overall, the meeting showcased a collective effort to advance critical legislation to safeguard public interests.
TX

Texas 2025 - 89th Regular

Homeland Security, Public Safety & Veterans' Affairs Mar 26th, 2025 at 10:30 am

House Homeland Security, Public Safety & Veterans' Affairs Committee

Transcript Highlights:
  • An unfounded complaint is a complaint where the preponderance
  • Because in jails, I mean, those complaints were often unfounded, right?
  • But in our experience in jails, when people file complaints or grievances.
  • Not every external complaint is actually investigated.
  • Sometimes, even internal complaints by other police staff are not investigated.
Summary: The meeting of the committee involved extensive discussions around several pieces of legislation aimed at improving law enforcement and addressing social issues in Texas. Notable among the bills was HB2217, introduced by Representative Wharton, which seeks to establish a grant program for equipping law enforcement vehicles with bullet-resistant components to enhance officer safety. The bill received support from multiple members who acknowledged the rising violence against law enforcement. Additionally, HB1775, which focuses on the transparency of the rape kit backlog, was also discussed, highlighting the importance of timely evidence collection in sexual assault cases. The committee heard testimonies both in support of and against various bills, showcasing a vibrant exchange of views on public safety measures and law enforcement accountability.
TX

Texas 2025 - 89th Regular

Judiciary & Civil Jurisprudence Apr 2nd, 2025 at 10:30 am

House Judiciary & Civil Jurisprudence Committee

Transcript Highlights:
  • This issue was brought to us, and however, we've been told that we've seen some complaints.
  • ...complaints, bar complaints.
  • able to spot a vexatious situation where somebody's abusing the system we have in place to file a complaint
  • to have laws saying gift cards can't expire because you're basically stealing the money from the customer
  • It's hard to pass those expenses on to customers.
Summary: The committee meeting encompassed a wide range of discussions focusing heavily on various bills aimed at enhancing community safety and legal procedures. Notably, House Bill 2176 was introduced by Chairman Harless as a cleanup bill that seeks to improve courtroom safety. This drew significant attention as witnesses, including Holly Williamson from the Justices of the Peace and Constables Association, testified regarding the alarming increase in security incidents reported in Texas courts, emphasizing the need for reinforced court security measures. The concerns raised about the safety of judges, court personnel, and the public during court proceedings highlighted the gravity of the situation and the necessity for legislative action.
TX

Texas 2025 - 89th Regular

Business and Commerce May 8th, 2025

Senate Business & Commerce Committee

Transcript Highlights:
  • data-time="270">Additionally, it establishes administrative procedures for appeals regarding fraud complaints
  • This benefits Advanced Nuclear Companies because it enables them to have real conversations with customers
  • span marker="805" data-time="4824"> The project will secure blended power purchase agreements with customers
  • House Bill 1606 by Representative Will Metcalf relates to the notice provided to a retail electric customer
  • retail electric providers to periodically notify customers
Summary: The meeting was a thorough exploration of multiple bills, most notably focused on innovative energy solutions and public safety enhancements. Key discussions centered around HB14, which aims to bolster the state's nuclear energy capabilities through the establishment of a Texas Advanced Nuclear Energy Office. Senators and expert witnesses discussed the potential of nuclear power as a clean energy source and a strategic necessity for Texas's growth. There was strong support for the bill, with various stakeholders highlighting its importance for the future energy landscape. Additionally, other bills like HB132 addressed the need for enhanced confidentiality protections regarding sensitive information, while HB1584 sought improvements in power restoration procedures during emergencies. Overall, the committee engaged with multiple viewpoints, balancing innovation with safety and ethical considerations.
TX
Transcript Highlights:
  • According to the database, over 50,000 total complaints against Texas educators have been recorded between
  • So, from September of 2021 to July of 2024, a little under three years, over 50,000 total complaints.
  • As you know, the TEA received over 50,000 complaints against
  • Outlining specifically the number of complaints you had in
  • Members, we often have complaints about campus...
Summary: The committee meeting covered significant legislative discussions, focusing largely on educational reform bills, particularly the committee substitute for HB4 which aims to replace the STAAR test with a simpler, nationally-normed assessment model. This proposed shift intends to reduce testing fatigue while providing timely feedback for teachers and parents. Senator Bettencourt presented reinforcing points for HB4, arguing it would create a more equitable education system that aligns classroom assessment with state standards. Feedback from numerous education stakeholders highlighted the urgency for a transparent and reliable evaluation framework. The conversation also included contrasting public testimonies, where some community members voiced concerns about the perceived inadequacies of the reform efforts, citing a need for genuinely transformative changes in education policy. The session concluded without final votes on the bills, leaving several pending for further review and consideration.

Research Filters

States
Terms / Sessions
Date Range
Chamber Records
Meetings / Events / Calendars